# Remote Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of Remote Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Remote Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/211639/Remote

---

# 

 Remote Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2025

Written byPreksha Buttan

Preksha Buttan

Preksha Buttan is a writer at Capterra. She provides insights to help small businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software ad...

[See bio & all articles](https://www.capterra.com/resources/author/pbuttan/)

Edited byMehar Luthra

Mehar Luthra

Content Editor

Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade...

[See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/)

Content Editor

Written by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/)

Preksha Buttan is a writer at Capterra. She provides insights to help small businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advisors and buyers.

Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/)

Content Editor

Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead.

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[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Remote

Remote Overview:

### Key takeaways

Insights from verified Capterra reviews

Remote supports businesses in managing international payroll, HR, and contractor onboarding across 100+ countries. It’s most used by HR and admin teams in tech-driven firms. Its ease of use and compliance coverage are valued, though you may face onboarding delays and limited customization. Advanced features like equity management and IP protection support global scaling.

### Our verdict

The platform suits companies expanding across borders that need payroll, HR, and contractor management without building local entities. Its legal coverage and automation reduce admin load, but buyers should expect trade-offs in onboarding speed and customization. Overall, Remote’s value lies in how well its infrastructure scales with your specific global hiring needs.

Top alternative

Featured

Overall rating

Based on 95 user reviews

Reviews sentiment

Positive

87%

Neutral

3%

Negative

9%

Starting price

$12

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Remote?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://remote.com&name=Remote)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Remote

4.4 (95)

VS.

[4.8 (4,265)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

$12

Per User, Per Month

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (95)

Ease Of Use

4.8 (4,265)

Value For Money

4.0 (90)

Value For Money

4.7 (3,917)

Customer Service

4.4 (91)

Customer Service

4.7 (4,019)

## Remote alternatives

Remote may not suit teams seeking more flexible contract customization, faster onboarding support, or pricing structures better aligned with smaller headcounts. Explore other tools that may offer a closer fit for your operational and budgetary priorities.

Highest Rated

[4.9 (4,645)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

[4.3 (1,826)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

[4.8 (3,934)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Starting price

$17.00

Per User, Per Month

[4.6 (4,193)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/211639/Remote/alternatives/)

## Remote's interface

The interface is clean and intuitive, with a layout that supports quick onboarding and minimal training. Users highlight the platform’s clarity and ease of navigation, though some mention limited customization and occasional user interface (UI) bugs that can slow down more advanced workflows.

2+

Preksha Buttan

Remote’s dashboard is structured for clarity, helping teams move through contract setup and payroll tasks without needing extensive guidance. However, reviewers note that resolving edge-case issues—like PTO nuances or country-specific workflows—often require manual support follow-up.

Ease of Use

4.5 (95)

4.5

Based on 95 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Preksha Buttan

Highest-rated features reflect Remote’s focus on operational control and compliance. For teams managing international payroll, these tools likely reduce friction in cross-border processes and help maintain accuracy without needing extensive in-house expertise.

Features

4.4 (95)

4.4

Based on 95 reviews

Reviewers rated these remote features the highest. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years.

Tax compliance

4.0 (21)

21 reviewers rated this feature

Helps businesses stay aligned with local employment laws across multiple countries. It supports accurate tax filings, reduces compliance risk, and simplifies legal complexities when hiring across borders.

Payroll management

4.0 (42)

42 reviewers rated this feature

Centralizes payroll operations for distributed teams, enabling timely payments, streamlined calculations, and reduced manual errors. It enables multi-country payroll execution while maintaining consistency and control.

Remote IP Guard

0 reviewers rated this feature

Protects intellectual property by ensuring full ownership transfer from contractors to the hiring company. This feature is designed to reduce legal ambiguity and safeguard business assets during cross-border engagements.

Contractor indemnity protection

0 reviewers rated this feature

Offers up to $100,000 in indemnity coverage per contractor, helping shield businesses from legal and compliance risks. This is especially useful for companies operating in multiple jurisdictions with varying labor laws.

Equity management

0 reviewers rated this feature

Enables compliant equity distribution across 85+ countries. It handles tax documentation, grant agreements, and local legal nuances, helping companies offer competitive compensation packages without regulatory missteps.

Remote HRIS

0 reviewers rated this feature

Adds advanced analytics, customizable workflows, and native integrations to the core HR platform. It supports deeper visibility into workforce data and enables more tailored process automation for growing teams.

AI-powered payroll engine

0 reviewers rated this feature

Built in-house to eliminate reliance on third-party processors, this engine enables instant calculations, adapts to local tax rules, and improves accuracy across 100+ countries. (Released in May 2025)

Smart bulk uploader

0 reviewers rated this feature

Allows teams to import payroll data at scale, reducing manual entry and spreadsheet juggling. This streamlines onboarding and payroll setup for distributed teams. (Released in May 2025)

Hourly worker support

0 reviewers rated this feature

Expanded payroll capabilities now include hourly wage workers in the US, UK, Canada, and Ireland, enabling broader workforce coverage without needing to manage additional systems. (Released in May 2025)

Integrated benefits management

0 reviewers rated this feature

Combines payroll and benefits into one platform, reducing vendor sprawl and improving compliance with local laws. (Released in May 2025)

All key features (138)

Track 401(k) participant contributions and employer match

0% of 0 reviewers...

Collect data and compile reports to stay in compliance with Affordable Care Act requirements

0% of 0 reviewers...

Track and document all activities across devices, networks, and other systems

0% of 0 reviewers...

Built in-house to eliminate reliance on third-party processors, this engine enables instant calculations, adapts to local tax rules, and improves accuracy across 100+ countries. (Released in May 2025)

0 reviewers rated this feature

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

0% of 0 reviewers...

Application programming interface that allows for integration with other systems/databases

0% of 0 reviewers...

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

66.67% of 3 reviewers that rated this feature as important or highly important

Track, manage and store the applications of potential future members, customers or candidates

0% of 0 reviewers...

Track the attendance of specific individuals or groups

0% of 0 reviewers...

Automatically create schedules based on business needs or employee availability and qualifications

0% of 0 reviewers...

Delegate benefits administration to third party vendors

0% of 0 reviewers...

Use a dashboard to view benefits that are selected by employees or offered by employers

0% of 0 reviewers...

Record employee's benefit plans and selections throughout career progression

83.33% of 6 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

100.00% of 3 reviewers that rated this feature as important or highly important

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

0% of 0 reviewers...

Create budgets based on historical data and future projections

0% of 0 reviewers...

A system that allows access to a database structure without relying on an external program

0% of 0 reviewers...

Track and manage schedules and meetings via an integrated calendar

60.00% of 10 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

0% of 0 reviewers...

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

0% of 0 reviewers...

Organize and group data or items based on various criteria

100.00% of 1 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

0% of 0 reviewers...

Print paychecks issued to confirm payment of wages or salary

0% of 0 reviewers...

Manage mandated benefit continuation for employees who no longer work for the company for a limited time period

0% of 0 reviewers...

Provides a channel for team members to share media files, communicate, and work together

0.00% of 2 reviewers that rated this feature as important or highly important

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

71.43% of 21 reviewers that rated this feature as important or highly important

Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels

0% of 0 reviewers...

Track and manage adherence to policies for any service, product, process, or supplier

42.86% of 7 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

0% of 0 reviewers...

Track, store, and access client contracts or licenses

0% of 0 reviewers...

Easily track all contractor information in one centralised location

0% of 0 reviewers...

Offers up to $100,000 in indemnity coverage per contractor, helping shield businesses from legal and compliance risks. This is especially useful for companies operating in multiple jurisdictions with varying labor laws.

0 reviewers rated this feature

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

0% of 0 reviewers...

Customize data fields to support various needs and use cases

0.00% of 1 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

100.00% of 2 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

0% of 0 reviewers...

Import and export data to and from software applications

66.67% of 3 reviewers that rated this feature as important or highly important

Determine what amounts employees should contribute towards their benefits from each paycheck

0% of 0 reviewers...

Digitally deposit correct payroll amounts into individual employee's bank accounts

58.82% of 17 reviewers that rated this feature as important or highly important

Set up and manage short and/or long term disability insurance benefits

0% of 0 reviewers...

Custom forms to streamline repetitious aspects of a document

0% of 0 reviewers...

Store, manage, and track all electronic documents in a centralized location

50.00% of 2 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

0% of 0 reviewers...

Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken

0% of 0 reviewers...

Transmit documents to regulatory authorities over the web

0% of 0 reviewers...

Digital forms that are shared and accessed online

0% of 0 reviewers...

Receive and/or send email notifications for urgent updates, requests, or other information

0% of 0 reviewers...

Manage, store and organize emails within the system or via third-party apps

0.00% of 2 reviewers that rated this feature as important or highly important

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

100.00% of 2 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

78.57% of 14 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

40.00% of 5 reviewers that rated this feature as important or highly important

Process of familiarizing new employees with the company, their position, and responsibilities

100.00% of 2 reviewers that rated this feature as important or highly important

Online portal where employees can access and track their own information

66.67% of 6 reviewers that rated this feature as important or highly important

Centralized storage for employee data, records, and performance metrics

50.00% of 2 reviewers that rated this feature as important or highly important

Gateway through which employees can access the system

50.00% of 2 reviewers that rated this feature as important or highly important

Record and update information on legal entities

0% of 0 reviewers...

Enables compliant equity distribution across 85+ countries. It handles tax documentation, grant agreements, and local legal nuances, helping companies offer competitive compensation packages without regulatory missteps.

0 reviewers rated this feature

Estimate expected cost based on various factors before a project begins

0.00% of 1 reviewers that rated this feature as important or highly important

Track employee time off under the family and medical leave act (FMLA)

0% of 0 reviewers...

Set up and manage health insurance benefits for employees

33.33% of 3 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

0% of 0 reviewers...

Expanded payroll capabilities now include hourly wage workers in the US, UK, Canada, and Ireland, enabling broader workforce coverage without needing to manage additional systems. (Released in May 2025)

0 reviewers rated this feature

Automates core HR functions such as talent management, employee evaluation and learning management

75.00% of 8 reviewers that rated this feature as important or highly important

Set up and manage health savings and flexible spending accounts for your employees

0% of 0 reviewers...

Combines payroll and benefits into one platform, reducing vendor sprawl and improving compliance with local laws. (Released in May 2025)

0 reviewers rated this feature

Designed to be used by internal recruiters or HR hiring managers

0% of 0 reviewers...

Create and track interviews with a reminder system

0% of 0 reviewers...

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

100.00% of 2 reviewers that rated this feature as important or highly important

Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences

0% of 0 reviewers...

Manage and track all job information and associated tasks

0% of 0 reviewers...

An online platform that connects employers and job seekers

0% of 0 reviewers...

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

0% of 0 reviewers...

Request a new hire, explain the need, and determine available budget

0% of 0 reviewers...

Search and filter available jobs based on location, industry, seniority, skills, keywords, and other criteria.

0% of 0 reviewers...

Set up and manage life insurance benefits for your employees

0% of 0 reviewers...

Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies

0% of 0 reviewers...

Communicate using messages within the system

0% of 0 reviewers...

Access software remotely via mobile devices

0% of 0 reviewers...

Observe and track the demand, usage, progress or quality of a system, product, or user

0% of 0 reviewers...

Pay employees in multiple countries using correct currencies and correct tax deduction amounts

100.00% of 2 reviewers that rated this feature as important or highly important

Pay employees in multiple states with correct tax deduction amounts in each

0% of 0 reviewers...

Multiple companies can create employer profiles and post jobs on the site

0% of 0 reviewers...

Ability to handle several projects simultaneously

100.00% of 1 reviewers that rated this feature as important or highly important

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

0% of 0 reviewers...

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

54.55% of 11 reviewers that rated this feature as important or highly important

Select benefits and provide information needed to participate in a benefit via an online portal

100.00% of 1 reviewers that rated this feature as important or highly important

Create orientation programs for new employees or students

0% of 0 reviewers...

Centralizes payroll operations for distributed teams, enabling timely payments, streamlined calculations, and reduced manual errors. It enables multi-country payroll execution while maintaining consistency and control.

42 reviewers rated this feature

Delegate payroll processing to third party vendors

0% of 0 reviewers...

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

57.89% of 19 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

0% of 0 reviewers...

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

0% of 0 reviewers...

Arrange tasks based on the level of priority or urgency

0.00% of 1 reviewers that rated this feature as important or highly important

Plan and coordinate all the resources, costs and time needed to execute assignments

0% of 0 reviewers...

Measure time to completion or hours worked for projects

50.00% of 2 reviewers that rated this feature as important or highly important

Monitor the progress of projects from start to finish

0.00% of 1 reviewers that rated this feature as important or highly important

Estimate or forecast of a future scenario based on the study of present trends

0% of 0 reviewers...

System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers

0% of 0 reviewers...

Receive data and information in real time

66.67% of 6 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

0% of 0 reviewers...

Active reporting of data and metrics

0% of 0 reviewers...

Receive system updates as soon as any changes are made

0% of 0 reviewers...

Tools to find, assess, and hire suitable candidates for a job within an organization

100.00% of 1 reviewers that rated this feature as important or highly important

Timed notification for any upcoming task, deadline, appointment, or activity

50.00% of 2 reviewers that rated this feature as important or highly important

Access work applications remotely, for when working away from the office and/or traveling

0% of 0 reviewers...

Adds advanced analytics, customizable workflows, and native integrations to the core HR platform. It supports deeper visibility into workforce data and enables more tailored process automation for growing teams.

0 reviewers rated this feature

Protects intellectual property by ensuring full ownership transfer from contractors to the hiring company. This feature is designed to reduce legal ambiguity and safeguard business assets during cross-border engagements.

0 reviewers rated this feature

Provide support to your customers and employees remotely over a shared network

0% of 0 reviewers...

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

66.67% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

100.00% of 2 reviewers that rated this feature as important or highly important

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

100.00% of 1 reviewers that rated this feature as important or highly important

Search through the software for stored resumes

0% of 0 reviewers...

Set up and manage retirement benefits for your employees

0% of 0 reviewers...

Set & manage permission levels based on user roles and restrict access to only authorized individuals

0.00% of 1 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

0% of 0 reviewers...

Search and filter data across systems to locate required information by entering keywords or certain criteria

0% of 0 reviewers...

Securely stores data to prevent data loss or breaches

0% of 0 reviewers...

Online portal through which end users can access the system, manage tasks, or obtain information

68.18% of 22 reviewers that rated this feature as important or highly important

Allows teams to import payroll data at scale, reducing manual entry and spreadsheet juggling. This streamlines onboarding and payroll setup for distributed teams. (Released in May 2025)

0 reviewers rated this feature

Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more

0% of 0 reviewers...

Track information, qualifications, and contact details of subcontractors

0% of 0 reviewers...

Establish and track rules to be applied across various entities related to the main entity

0% of 0 reviewers...

Create, manage and track all task activities and progression

20.00% of 5 reviewers that rated this feature as important or highly important

Helps businesses stay aligned with local employment laws across multiple countries. It supports accurate tax filings, reduces compliance risk, and simplifies legal complexities when hiring across borders.

21 reviewers rated this feature

Allow multiple team members to edit and work on the same document

0% of 0 reviewers...

Set up connections to third-party platforms to improve business processes

25.00% of 4 reviewers that rated this feature as important or highly important

Track and manage employee's work hours to improve payroll accuracy

30.77% of 13 reviewers that rated this feature as important or highly important

Log and record hours worked and costs spent to assist in billing and invoicing

0% of 0 reviewers...

Track and manage employee time-off, vacation, and sick leave requests

81.82% of 11 reviewers that rated this feature as important or highly important

Tools that allow employees to request/schedule time off

0% of 0 reviewers...

Measure and track time including hours worked and paid time off (PTO)

75.00% of 4 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

0.00% of 1 reviewers that rated this feature as important or highly important

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

0% of 0 reviewers...

Request, track, and manage time off requests and vacation time

70.59% of 17 reviewers that rated this feature as important or highly important

Automatically create and distribute W-2/1099 tax forms to employees.

28.57% of 7 reviewers that rated this feature as important or highly important

Automatically subtract garnishments from wages

0% of 0 reviewers...

Creating, assign, and track jobs and/or tasks for work orders

0.00% of 1 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

0% of 0 reviewers...

Get Advice

We can help you find the software with the features you need.

Preksha Buttan

Highest-rated features reflect Remote’s focus on operational control and compliance. For teams managing international payroll, these tools likely reduce friction in cross-border processes and help maintain accuracy without needing extensive in-house expertise.

Features

4.4 (95)

4.4

Based on 95 reviews

## Pricing

Value for money

4.0 (90)

Remote offers several pricing plans for payroll, recruiting, and employee management, starting at $29 per employee, per month. This entry price is higher than the small and midsize business (SMB) average of $14 per employee per month. Pricing scales by service type, with no seat minimums.

[View pricing plan details](https://www.capterra.com/p/211639/Remote/pricing/)

HR Management

$12.00

Per User,Per Month

It includes:

-   Guided onboarding and offboarding
-   Employee profile and document management
-   Time and attendance (time off and tracking)
-   Expense management and reimbursement
-   Employee self-serve on the platform and mobile app

Payroll

$29.00

Per User,Per Month

It includes:

-   Test runs and parallel pay runs before implementation
-   Adhere to local labor laws in every country
-   Accurate and on-time payroll with labor authority reporting handled
-   Seamless payroll with easy access to payslips and expenses

Contractor Management

$29.00

Per User,Per Month

It includes:

-   Only pay for contractors you actively work with
-   Work with contractors in 200+ countries and territories
-   Create, edit, and sign tailored, localized contracts
-   Approve contractor invoices with one click or auto-pay
-   Transparent payments with complete visibility

Talent

$119.00

Per User,Per Month

It includes:

-   Share open roles
-   Get noticed by diverse, qualified candidates across the globe
-   Transparent information for targeted recruitment

Contractor of Record

$325.00

Per User,Per Month

It includes:

-   Global contractor management in 200+ countries and territories
-   Direct contractor engagement and payment by Remote
-   Uncapped indemnity ensuring comprehensive protection for your business
-   Transparent payments with full visibility
-   AI-powered tools to reduce misclassification risks
-   Facilitate IP transfer with Remote IP Guard

Employer of Record

$699.00

Per User,Per Month

It includes:

-   Compliant equity incentives support including withholding and reporting
-   Built-in security and compliance
-   Localized benefits

Value for money

4.0 (90)

4.0

Based on 90 reviews

## Integrations

Remote connects with a range of HR, payroll, and accounting systems. These integrations, offered through both native and third-party links, help unify employee data, automate onboarding, and streamline payroll and compliance workflows.

Popular integrations

[

Gusto](https://www.capterra.com/p/131882/Gusto/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[

Sequoia](https://www.capterra.com/p/214003/Sequoia/)

Preksha Buttan

Senior Content Analyst

Linking Remote with your accounting and HR platforms helps your finance lead reduce manual entry, sync payroll records faster, and maintain audit-ready documentation across global teams.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (91)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (91)

4.4

Based on 91 reviews

## User reviews

Overall rating

4.4

Based on 95 reviews

Filter by rating

5(62)

4(21)

3(3)

2(3)

1(6)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Administrative Director

Photography

### "I love working via Remote"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 2, 2026

working on the remote software, has been very rewarding as I can manage administrative task skillfully

Pros

I can process payroll easily by managing my employees through email notifications. It is very secure and the learning curve is easy to manage

Cons

In the beginning, there were some bugs and issues that I managed to get around. hence, I mentioned that the learning curve is easy

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NR

Natasha R.

Remote Job

Accounting

### "Remote job offer."

4.0

Overall Rating

4.0

4.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 16, 2025

My overall experience of remote jobs are not so optimum, they lye a lot with the offer listing, and just like to play with people necessity.

Pros

I like the remote jobs because don't have to leave your house neither spend no type of busfair in commuting.

Cons

The least is that not all of the Companies pays properly and constantly. The would lye and offer a lot of income that don't go with the job listing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 17, 2025

Hi Natasha, Thank you for taking the time to share your experience with Remote Recruit. As Senior Voice of the Customer Manager at Remote, I’m sorry to hear it hasn’t met your expectations. Remote Recruit is built to help companies post accurate roles and connect with global talent, so concerns about misleading or inconsistent listings are something we take very seriously. Your feedback is important for us to ensure trust and reliability across the platform. I’d love the chance to learn more about the roles you encountered so we can look into this further. Please feel free to reach out to me directly at feedback@remote.com. — Mel Diamond, Senior Voice of the Customer Manager at Remote

AU

Anonymous User

Senior Global Mobility Partner

Internet

### "Great Employer of Record solution for complex setups"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 5, 2025

We are super happy with Remote, we don't have that many hick ups than we had with other vendors in the past, no payroll issues etc.

Pros

We are using Remote as our EOR product. We have been working with other vendors in the past and have to admit Remote stands out compared to others in terms of - customer service (super fast and efficient, and always reliable) - easy and intuitive platform, makes employee management easy - competitive price offering for a great product

Cons

\- the switch from our previous vendor to Remote could have been smoother. Not saying that this was Remote's fault, but there are so many things to consider when moving from one vendor to another, that some things slipped through.

Switched from

[Deel](https://www.capterra.com/p/205015/Deel/)

We were looking for a more competitive solution

Alternatives considered

[WorkMotion](https://www.capterra.com/p/228615/WorkMotion/)

Reasons for choosing Remote

Best offer and value for price compared to others

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Daniel J.

Sales Development Representative

Insurance

### "Offshore employee Payment App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 7, 2025

Remote was a great switch coming from Rippling, our company started using remote to ensure our payments would arrive on time and invoices were easily generated using remote.

Pros

Remote app is very user friendly. It provide specific timelines of payment once it is being processed. You can link your bank account thru Stripe for withdrawal. Invoices are easy to build with tracking number and other fields remote helps you with. Being an offshore employee in Colombia, remote has helped get all my payments on time. Notifications when payments are approved, processed and paid.

Cons

Sometimes the email you receive for the notification seen on the app does not arrive at the same time.

Switched from

[Rippling](https://www.capterra.com/p/172127/Rippling/)

Customer support was not responsive to our urgent matters, currency exchange, and delays in payments was a big problem for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Shan B.

People Ops

Information Technology and Services

### "Good Solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 14, 2025

I think Remote is generally a good solution. Over the past 6 months, Ive seen improvements around UI on the platform. There's still opportunity to improve some of their internal ways of operating.

Pros

Good quick and easy solution to bridge global hiring.

Cons

Siloed information and operations that create delays at times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YP

Yannis P.

Product Manager

Information Technology and Services

### "Beyond the expensive subscription, expect high monetary and time costs due to their mistakes."

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 4, 2024

As mentioned in my cons section: I was hired through remote.com while living in the Netherlands. They connected me to a local "expert" who completely messed up their understanding of local regulation, which ended up costing me thousands of Euros. A year later when this was clear, I had to spend hours and hours communicating with them via chat support and sending them the written proof of their mess up. Not only did I need to do my own research, and I ended up being way more knowledgable than their own "expert" on the local regulation, and had to spend days trying to get in contact with someone senior. But most of all, they refused any form of compensation for their mistake. So to sum up again: 1. check your work calendar. Do you have 4 hours every week to spend on getting answers to issues that your remote employees face? 2. Is money not an issue for your employees, when remote.com messes up with local regulation? Then they are the company for you.

Pros

Amazing UI on their dashboard, makes it very simple to use on a day to day basis.

Cons

They are not a real HR company, they provide a good looking platform, but then completely mess up on the HR side. This ended up costing a lot of money, and most of all for everyone worth considering it, time. tl;dr: 1. check your work calendar. Do you have 4 hours every week to spend on getting answers to issues that your remote employees face? 2. Is money not an issue for your employees, when remote.com messes up with local regulation? Then they are the company for you.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AJ

Ashley J.

Sr. Manager, People

Computer Software

### "Fantastic experience! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2024

Love working with Remote, and their support team. Will work with them again at other companies.

Pros

Very easy to use, support is easily accessible.

Cons

Support articles that are country specific, they should continue to build out their library. Nothing bad, but I feel there is more to be written/shared country to country

Alternatives considered

[Deel](https://www.capterra.com/p/205015/Deel/)

[Oyster](https://www.capterra.com/p/229351/Oyster/)

Reasons for choosing Remote

Remote offered the best support at a comparable price.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Justin S.

HR Manager

Computer Games

### "Out of Country Employees"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2024

Remote has made it tremendously easy to work with our out of country employees. They handle almost everything and keep us updated on anything we need to know or approve.

Pros

Easy use for our out of the country employees.

Cons

We have not terminated any employees with Remote, but we were informed that we would have to give plenty of notice if we were going to work with them to give a severance. This has not been an issue, I just have not used the process yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TH

Theresa H.

Executive Assistant

Computer Software

### "Easy to use tool that makes international hiring incredibly easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2024

Pros

Remote was very easy to set up and use, Customer Support was very helpful.

Cons

Minor detail but remote did not integrate with our HR tool, so we had to use two HR softwares for internal and external employees.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AI

Alessio I.

Working student

Computer Software

### "Honest Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 28, 2024

Pros

The Simplicity of the Website in its natural state

Cons

The constant Email Updates and follow-ups if I answer this survey

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/211639/Remote/reviews/)

## FAQs

Remote supports hiring and payroll in over 100 countries. Its infrastructure includes fully owned entities in key markets, allowing businesses to onboard employees and contractors globally without setting up local branches.

Yes. Remote offers native integrations with HR platforms like Workday and BambooHR and over 5,000 third-party connections via Zapier. These integrations help sync payroll, HRIS, and contractor data across systems.

Yes. Remote’s Equity Management feature supports compliant equity grants across 85+ countries. It includes tax handling, legal documentation, and localized support for stock options and restricted stock units (RSUs).

Yes. Remote is widely used by small businesses, especially those with distributed teams. Its contractor and payroll plans are designed to scale with headcount, and reviews show strong adoption among SMBs in tech and services.

Yes. As of May 2025, Remote expanded its payroll engine to support hourly wage workers in the US, UK, Canada, and Ireland. This allows for more flexible workforce management across regions.

Remote offers dedicated support specialists for onboarding, payroll, and compliance. While some reviews mention delays for complex issues, most users report responsive help for day-to-day tasks.

Yes. Remote includes AI-powered tools to assess and reduce misclassification risks. These tools help businesses stay compliant with local labor laws when hiring contractors.

Yes. Remote’s mobile app supports expense tracking, document uploads, and access to payroll and HR data. It’s designed to help employees manage tasks on the go.

Remote does not publicly claim HIPAA compliance on its site. Businesses requiring HIPAA protections should contact Remote directly to confirm coverage and legal agreements.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from Remote’s own online content in September 2025, including the product's website and its social media channels.
    

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Popular comparisons

[Deel vs Remote](https://www.capterra.com/compare/205015-211639/Deel-vs-Remote)

[Rippling vs Remote](https://www.capterra.com/compare/172127-211639/Rippling-vs-Remote) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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