# Lucidspark Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Lucidspark the right Mind Mapping solution for you? Explore 384 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211643/LucidSpark/reviews

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Lucidspark

4.7 (384)

[View alternatives](https://www.capterra.com/p/211643/LucidSpark/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 23rd, 2026

# Reviews of Lucidspark

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

JB

Jordan B

Head of Regulatory and FacilitiesElectrical/Electronic Manufacturing, 51 - 200 employeesUsed the software for: More than 2 years.

“Lucid features a strong approvals feature, allowing us to track progress of each document we created, ensuring all of our stakeholders collaborate and agree before finalising the document.“

April 20, 2026

DD

Danielle D

ConsultantEntertainment, 2 - 10 employeesUsed the software for: 6-12 months.

“That is redundant, how are you supposed to use this for work-related purposes on a free trial, for those who can't afford such a fee?“

November 16, 2025

SY

Shuchun Y

Software EngineerInformation Technology and Services, 10,001+ employeesUsed the software for: 1-2 years.

“Lucidspark is a total game-changer for project collaboration, making it feel like my team is in the same room even when we're miles apart.“

February 27, 2026

🇺🇦 Robert R

Principle Product ManagerInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years.

“Not everyone in our organization has lucid and its sometimes tricky to collaborate.“

December 11, 2025

SY

Shuchun Y

Software EngineerInformation Technology and Services, 10,001+ employeesUsed the software for: 1-2 years.

“The features are surprisingly intuitive, especially the way it lets us turn a messy brainstorm into a structured plan with just a few clicks.“

February 27, 2026

HK

Heather K

Technical Learning PartnerComputer Software, 201 - 500 employeesUsed the software for: Less than 6 months.

“The lack of community - having used miro in the past I really miss the bank of boards and tools you could use in the miroverse.“

November 26, 2024

🇺🇦 Robert R

Principle Product ManagerInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years.

“The quick ability to go into the "Lucid" mode to draw more complex diagrams and images is great.“

December 11, 2025

PB

Paul B

OwnerInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“This can be done programmatically right now but I didn't want to create layers and program this.“

May 12, 2025

## Showing most helpful reviews

Showing 1-25 of 384 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

🇺🇦 Robert R.  
Principle Product Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Effective collaboration made easy"

December 11, 2025

4.0

Very positive. Has helped us to collaborate and share ideas and brain storm far more effectively. Works great for our hybrid teams.

Pros

Its quick and easy to build ideas, diagrams and helpful to communicate especially for remote and hybrid teams. The quick ability to go into the "Lucid" mode to draw more complex diagrams and images is great. The team exercises is a brilliant features that helps collaboration massively.

Cons

Permissions and sharing is complicated and it isn't always clear which is the best way to share. Not everyone in our organization has lucid and its sometimes tricky to collaborate. Its possible but you have to use a specific share mode (with password) and so that can cause friction.

Switched from

[Mural](https://www.capterra.com/p/171956/Mural/)

We were already using Lucid for diagraming and the integration with Lucidspark made it a Lucidspark a better option with greater value for money.

Review Source

Naya O.  
Tutor  
E-Learning  
Used the software for: Less than 6 months

### "Lucidspark points of interest and improvements "

December 26, 2025

4.0

It has been okay for the price point it’s been set at though I do wish there was more meaningful integration of multiple screens windows or inputs such as a computer and laptop

Pros

I like how fluid the use of the whiteboard is for visualization of math concepts and helps improve some learning techniques of students who rely on the visual cues

Cons

Importing files to access on the whiteboard can be difficult and leads to weird sizing orientation or quality of the file

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

The whiteboard function wouldn’t interstate my iPad well

Review Source

JB

Jordan B.  
Head of Regulatory and Facilities  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great for team collaboration and mind-mapping"

April 20, 2026

4.0

A great tool that has increased our teamwork and collaboration across our company, and improved our staff's understanding and compliance with new process flows

Pros

We have used Lucid for over 4 years and have found it to be an incredible tool for mind-mapping and creating valuable process flows for our business. Lucid features a strong approvals feature, allowing us to track progress of each document we created, ensuring all of our stakeholders collaborate and agree before finalising the document. Lucid is a competitively priced application, offering great value for money with a huge amount of pre-made templates and shapes.

Cons

The customer support is often too intrusive, pressuring for further licenses and warning about the security of the users.

Review Source

DD

Danielle D.  
Consultant  
Entertainment  
Used the software for: 6-12 months

### "The Paywall Is Ridiculous"

November 16, 2025

3.0

Pros

Lucidspark is a great app. I use the app for personal use and the documents are very secure, my data hasn't been leaked. I personally haven't had to use the customer support, but I'm sure its great. It's effortless to manage my projects. The features are very diverse and work as intended. The collaboration is by far it's best feature, works extremely well and has little to no bugs.

Cons

The subscription price is ridiculous, $108 per year. The worst part about the subscription service is that they limit you to three separate whiteboards on the free plan. That is redundant, how are you supposed to use this for work-related purposes on a free trial, for those who can't afford such a fee?

Switched from

[Whiteboard Fox](https://www.capterra.com/p/203481/WhiteboardFox/)

The software for Whiteboard Fox was extremely glitchy and would delete your whiteboards after a period of time, while lucidspark does not.

Review Source

VR

Verified Reviewer  
Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Great diagram drawing tool"

February 27, 2026

5.0

I like lucidspark because it is more flexible when drawing diagrams compare to lucidchart, also drawing are more smooth too.

Pros

Lucidspark is a total game-changer for project collaboration, making it feel like my team is in the same room even when we're miles apart. The features are surprisingly intuitive, especially the way it lets us turn a messy brainstorm into a structured plan with just a few clicks. It’s a massive productivity booster because we no longer waste time trying to translate "whiteboard photos" into actual tasks. While it’s not the cheapest option out there, the value for money is clear since it replaces three or four other clunky tools. Honestly, it’s the best investment we’ve made for keeping our creative momentum alive.

Cons

If lucidspark can provide a better AI way to generate diagram, that will be great, or have a template for use to use.

Review Source

PB

Paul B.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "LucidSpark - Amazing Program"

May 12, 2025

5.0

It is a great product. I'm still figuring out how to utilize it more for my business. Inspiration isn't always instantaneous. I know my employees have liked it but probably not as much as I have.

Pros

I think my favorite thing is the mind mapping capability. It also allows me to share my maps with other people in the office. Although the other people did not collaborate as I had hoped, they were able to see my thoughts on different topics for out business meeting.

Cons

In my other mind mapping program (X-Mind), I am able to collapse points down and expand them out easily. This can be done programmatically right now but I didn't want to create layers and program this.

Switched from

[XMind](https://www.capterra.com/p/128088/XMind/)

I actually still use both products. I added LucidSpark for collaboration and my guys were already using LucidChart for network diagrams.

Review Source

HK

Heather K.  
Technical Learning Partner  
Computer Software  
Used the software for: Less than 6 months

### "Lucid - a great digital whiteboard option"

November 26, 2024

5.0

Overall, lucid is great to work with. We transitioned from Miro to Lucid and have found the transition easy and love the features that lucid offers

Pros

It's a great way to collaborate as a team - lots of great features that are very intuitive to use. I especially like the activities feature that makes lucid interactive with users - allowing us to run surveys and get ratings in real time

Cons

The lack of community - having used miro in the past I really miss the bank of boards and tools you could use in the miroverse. Lucid has some templates, but not the same range that miro offers

Switched from

[Miro](https://www.capterra.com/p/128955/Miro/)

Miro was too expensive for the number of users we needed on the platform

Review Source

Michael R.  
Lead Developer/SEO Specialist  
Computer & Network Security  
Used the software for: 1-2 years

### "Great for Catching Sparks (Ideas), But Not the Tool to Fuel a Bonfire. (Entire Project)"

June 21, 2022

4.0

In my opinion, the pros, and cons are pretty evenly balanced, making Lucidspark a no-go for me. At least it would have been for me had I been evaluating integration for the whole company. Fortunately, all I did was collect and tally votes, including my own "Maybe," in the engineering team opinion poll after trialing the product. While I occasionally still use Lucidspark, other programs remain my go-to.

Pros

The virtual whiteboard, idea collection and organization, and remote-first approach are among Lucidspark's top attributes.

Cons

Onboarding/learning to use the software effectively and efficiently was a bit of a challenge, and without prior Lucidchart experience might be a dealbreaker.

Alternatives considered

[Miro](https://www.capterra.com/p/128955/Miro/)[Ziteboard](https://www.capterra.com/p/180379/Ziteboard/)

Reason for choosing Lucidspark

Ultimately, we chose not to switch to Lucidspark and continued using Invision Freehand as our primary shared whiteboarding software. Some improvements have also been made to Microsoft Whiteboard recently. Although it currently lacks the feature to be a viable contender in the space, it shows potential promise for the future.

Review Source

ZS

Zsofia S.  
Senior Onboarding Specialist  
Market Research  
Used the software for: Less than 6 months

### "Easy to use + collaborate!"

July 28, 2025

5.0

Using Lucidspark is a dynamic and engaging experience, especially for teams focused on collaboration and creativity. The platform offers a flexible digital canvas where users can brainstorm ideas, map out processes, and work together in real time.

Pros

Lucidspark is an intuitive, cloud-based virtual whiteboard that enhances team collaboration and brainstorming. It allows users to sketch, organize, and refine ideas in real time, making it ideal for remote or hybrid teams. With features like sticky notes, voting, comments, and templates, it supports agile workflows and creative ideation.

Cons

Despite its strengths, Lucidspark may be overwhelming for new users unfamiliar with digital whiteboarding tools. Its rich feature set can lead to cluttered boards if not managed well, reducing clarity. Performance can lag with large or complex boards, particularly on lower-end devices.

Review Source

AR

Ankur R.  
Solutions Architect  
Management Consulting  
Used the software for: 1-2 years

### "Great mouse-usable tool"

June 9, 2025

4.0

Pros

I think while it wasn't the most intuitive to use at first, the ability to express my ideas visually, and the fact that it is so mouse-optimized is what I like best about it.

Cons

I'd say there's a whole lot of the UI that I don't use just because I don't have a use case for them, I would like to hide them in some way.

Review Source

HH

Holly H.  
Consultant-Software Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Highly recommend!!!"

July 14, 2025

5.0

Absolutely fantastic experience! Integrates with all my company software seamlessly. Love LucidSpark!

Pros

User friendly. Easy to integrate with draw.io code file. I thought I would have a difficult time as my diagram was ion a draw.io file, but I just upload the file and LucidSpark did the rest! Highly recommend.

Cons

There is absolutely nothing I would change or recommend to make this a better user experience. LucidSpark is the best.

Review Source

CB

Charlie B.  
Senior Consultant  
Financial Services  
Used the software for: Less than 6 months

### "Good platform"

June 23, 2025

4.0

Pros

Everything, the ease of functionality, the interface, the integrations. It's a well set-up platform.

Cons

The ability to export/import with other files, the overall look of the platform, and the customer support.

Review Source

AF

Amanda F.  
President COO  
Hospital & Health Care  
Used the software for: 1-2 years

### "President/COO "

September 30, 2024

5.0

Great, i enjoy that there is a free version.

Pros

Its very effective to share workflows in a business environment.

Cons

If too many characters are entered in a shape, the shape adjusts to fix the text. The other shapes do not adjust when this happens. I have to go back and match the shape sizes when this occurs.

Review Source

AF

Ahmed F.  
Planning and project control engineer  
Construction  
Used the software for: 2+ years

### "An great whiteboard that helps us collaborate to find the best ideas."

December 7, 2022

5.0

Lucidspark enabled us to cooperate more effectively, and kept our meetings always open so that we could express our opinions on all proposals at any time, which helped us a lot by collecting all ideas and linking them properly.

Pros

Lucidspark is the best whiteboard linked to the cloud, where we can easily access it and also the user interface is easy to understand, where we can find all the tools we need effortlessly. I really appreciate the huge capabilities that Lucidspark provides us with, which makes collaborating with the rest of the team on preparing workflow diagrams as well as collecting ideas very enjoyable. I like very much using shapes, adding texts and images, coordinating them, and also adding certain colors to them so that they indicate either suggested modifications or additions and notes that you have included on the original form. I very much appreciate the sharing capabilities of the proposed models, as there are many options, which eliminates the need for us to use auxiliary programs for that. Also, the ready-made models help us a lot and give us a lot of ideas that help us quickly implement the schemes that we need.

Cons

I didn't find anything to dislike about Lucidspark, as it's intuitive and easy to use for everyone with different occupations, and I find it very responsive compared to other similar apps.

Review Source

VR

Verified Reviewer  
Global SHEQ Director  
Management Consulting  
Used the software for: 6-12 months

### "Lucidspark - collaboration redefined"

September 29, 2022

5.0

Pros

The most impactful feature is the ability to collaborate virtually with the team and brainstorming or ideate. These can be categorized and allows practical execution and ability to prioritize tasks

Cons

There are no features that I've encountered yet which yielded a negative experience.

Review Source

Leo B.  
CX Designer  
Information Technology and Services  
Used the software for: 1-2 years

### "Great software that keeps communication simple "

January 29, 2022

5.0

Amazing. Revolutionised the way I work with clients now in a daily basis.

Pros

Easy to use and get clients using it with me. It’s the perfect tool for remote collaboration.

Cons

File organisation can be a little tricky and I’m not always sure which files are shared and which are private.

Review Source

aC

anthony C.  
Self employed  
Computer Software  
Used the software for: 6-12 months

### "Lucid spark is very easy to use and install "

June 23, 2022

5.0

The only one I have tried and is suitable for my self employed business and clients to keep track of my projected progress

Pros

The easily assessable usage for data makes my job very easy with lucidspark

Cons

My company is about 65 percent adaptable with this product and is still very useful

Review Source

RJ

Ryan J.  
Gift Planning Counselor  
Financial Services  
Used the software for: Less than 6 months

### "Huge Upgrade from Viso"

June 28, 2021

5.0

Creating illustrations is a nearly daily part of our job and the ability to outline clear projections for our projects is foundational to our client experience and Lucid Charts allows us to convey that information clearly while also being very intuitive on the backend. Truly a win-win.

Pros

I haven't had to use Lucid Charts for long to know it was an upgrade from the Visio software we were using. Visio was clunky and difficult to move around and Lucid Charts is much more smooth and easier to work with. With Visio I had to save individual files and send them to coworkers for projects, but with Lucid Charts we are able to work simultaneously and know that we are working on the most up to date files.

Cons

I don't think I have been able to use the software long enough to determine if there are any elements I would change. I would love the ability to group charts into one file, but I imagine that is a solution that already exists and I simply have yet to learn.

Review Source

MM

Mitchell M.  
T2 Tech Support  
Public Safety  
Used the software for: Less than 6 months

### "Great piece of software."

September 20, 2021

5.0

Pros

The software is easy to get up and running in, in no time. The software has a pretty deep selection of recognized icons for Cisco and other pieces of hardware. Easy export to several different formats.

Cons

Kind of old school, I like a local install. If for whatever reason my internet was down, I wouldn't be able to work on my items, unless I had exported to Visio.

Reason for choosing Lucidspark

We chose Lucidspark due to being able to collaborate and share workspace with the other techs working on our project.

Review Source

UM

Ulises M.  
Solutions Engineer  
Computer & Network Security  
Used the software for: 2+ years

### "Review"

November 1, 2021

4.0

nice!

Pros

Many templates to use and very collaborative

Cons

No local app, it would nice to have it offline.

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

online

Review Source

LD

Lukas D.  
Senior Software Engineer  
Automotive  
Used the software for: 6-12 months

### "Lucidspark JIRA integration makes software project planning/management feel sane "

September 29, 2023

5.0

I've been able to communicate project statuses and blockers way more easily than before.

Pros

It's the JIRA integration. It provides interactive JIRA cards you can place on a diagram that automatically update when JIRA updates are made like card status changes. Also, you can update the card status right from the diagram card too!

Cons

I think I would like to see a few more shapes/widgets for technical diagramming. Because there are other features about Lucidspark that make it way more attractive for technical project diagramming as opposed to Lucidchart.

Review Source

MK

MacKenzie K.  
Flight Operations & Charter Sales  
Airlines/Aviation  
Used the software for: 2+ years

### "Great, friendly, easy to use tool!"

May 24, 2021

5.0

My experience has been pretty positive. I haven't needed much support but when I do they are responsive. The system allows for some room to be creative and I like that I'm given that space to do that.

Pros

I really enjoy how Lucidspark is able to provide me with a way to visualize what we are working on. Whether in my previous role as a product manager or now as I process engineer my team at Mayo. I love how simple it is to make a simple or complex diagram to define, focus or clarify areas of our department that we are responsible for. My team can clearly see what's in front of them and better understand the project or process we are looking at.

Cons

Honestly, I don't have anything that I least like. I enjoy how you can use a template or start from scratch and create whatever you need. It's pretty flexible once you get the hang of it.

Reason for choosing Lucidspark

I chose Lucidspark because I had used it in my previous job and relied on it so much that I couldn't think of not using it here.

Review Source

JJB

Juan Jose| B.  
Project Manager  
Computer Software  
Used the software for: 6-12 months

### "Great tool"

October 12, 2021

5.0

Pros

Diagrams are the most useful tool for me

Cons

more website or software pre-build templates

Review Source

Meredith B.  
Marketing Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Bring Your Whiteboard Anywhere! "

November 4, 2021

5.0

Project management, idea generation, and process /workflow development

Pros

I love the templates and ability to view projects and tasks in a way that is very geared towards visual learners

Cons

It would be awesome to be able to share without sending a link that pulls up the view like a pdf etc.

Review Source

AA

Amit A.  
St QA Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Nice Product"

October 19, 2021

5.0

Nice

Pros

Easy to Use Lot of feature to resolve my issue.

Cons

I don't find any issue with product. Recomond to my manager to use on organisation level.

Review Source

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