# HotelManager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HotelManager Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more. Source: https://www.capterra.com/p/211656/HotelManager --- # HotelManager Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) HotelManager ## What is HotelManager? HotelManager is a web-based PMS - including a business intelligence dashboard, channel management, revenue management and more - for hotels and tourist apartments. ## What is HotelManager used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Hostel Management](https://www.capterra.com/hostel-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €79 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HotelManager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hotelmanager.es&name=HotelManager) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HotelManager 5.0 (8) VS. [4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price €79 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (8) Ease Of Use 4.3 (339) Value For Money 5.0 (8) Value For Money 4.1 (323) Customer Service 5.0 (8) Customer Service 4.1 (332) ## HotelManager alternatives [4.5 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (217)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reservations Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Front Desk Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests GDS/OTA Integration 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations Inventory Management 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply CRM 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Guest Experience Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Capture guest experience at a granular level and utilize data to deliver tailored services HotelManager 32 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various distribution channels, build relations with channel partners, and track their performance Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Track employee schedules, availability, and performance across projects and tasks Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Manage, maintain and track the performance of assets and equipment More than one location Book meetings and appointments through a website or digital platform Make and manage reservations online Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held One location Create and manage reservations for individual camping sites/plots Set up connections to third-party platforms to improve business processes Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.4 (8) 4.4 Based on 8 reviews ## Pricing Value for money 5.0 (8) Free Trial Basic €79.00 Per User,Per Month Value for money 5.0 (8) 5.0 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (8) 5.0 Based on 8 reviews ## User reviews Overall rating 5.0 Based on 8 reviews Filter by rating 5(8) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PL PATRICIA L. RECEPCIÓNISTA Hospitality ### "Software sencillo y servicio post venta perfecto!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2024 Pros La rapidez en la asistencia técnica. Las modificaciones siempre las realizan super rápido Cons No tengo nada negativo que indicar sobre el software Reasons for choosing HotelManager Por la rapidez en la contestación y la oferta económica era muy buena teniendo en cuenta que sólo necesitábamos el motor de reservas Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Antonio F. Jefe de Recepción Hospitality ### "Software completo e intuitivo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 11, 2024 Pros El soporte es excepcional. Channel manager y PMS son uno, el control de cupos es muy sencillo gracias a su calendario. Tiene un apartado de ayuda donde puedes consultar muchas de las funcionalidades desde el mismo PMS, es de gran ayuda para las recepciones ya que tienen pequeños manuales para realizar cualquier tarea siempre a mano. Cons Después de unos meses de uso, no veo ninguna desventaja. Quizás poder controlar, modificar o incluso crear usuarios del sistema, para añadir usuarios o cambiar contraseñas debes contactar con soporte (entiendo que por temas de seguridad, así que tampoco es una desventaja) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YP YOLANDA P. RECEPCIONISTA Hospitality ### "EXCEPCIONAL" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 11, 2024 En general muy bien la experiencia, no lo cambiaría por otro. El servicio técnico muy rápido y eficaz y la atención excelente. Pros Es muy intuitivo y cómodo para un volumen alto de trabajo, trabajes con grupos o con personas individuales. Cons Es un poco confuso el planning al estar las reservas ocupando mitad del día de salida. Reasons for choosing HotelManager Por su trato desde el primer momento y su relación calidad-precio. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Mattia B. Responsable de Recepción de Clientes Hospitality ### "Muy interesante para apartamentos turísticos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 9, 2020 Muy buen, amables y a disposición en cualquier momento. Pros La posibilidad de realizar checkin con sólo una tablet y digitalmente sin necesidad de imprimir papel. Cons Que no tenga versión móvil para visualizar búsquedas en cualquier momento. Reasons for choosing HotelManager No tomé la decisión de compra. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. XC Xiomara C. Responsable Atención a Clientes Hospitality ### "Software modulable y fácil de usar" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2020 La experiencia es muy buena, sobretodo en el apoyo de soporte tanto en la configuración inicial como a través del chat que en cualquier momento te brindan apoyo a lo que precisas. Pros Pues poderlo usar con tan sólo un día de formación, es muy intuitivo y enseguida estuvimos trabajando sin problemas. Cons Que no tengan una versión móvil para el propietario o atención a cliente. Alternatives considered [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) [Avantio](https://www.capterra.com/p/134278/Avantio/) Reasons for choosing HotelManager Relación calidad precio y aspecto modulable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GL Gabriela L. Directora Hospitality ### "Accesible, práctico y efectivo" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 3, 2020 Nos costó un poco la puesta en marcha, sin embargo, el equipo siempre está disponible para ayudar y resolver todas las dudas. Es un gran punto a favor. Pros Lo principal es que está en la nube por lo que tienes acceso a toda la información estés donde estés, es práctico una vez lo has aprendido y puesto en marcha. Cons Estaba acostumbrada a otros PMS donde en la misma pantalla puedes acceder a todas las áreas que implican 1 reserva; en el caso de Hotel Manager has de ir accediendo a diferentes pantallas para las diferentes funcionalidades, Reserva/Facturación/Housekeeping Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC REDU C. JEFE ADMINISTRATIVO Leisure, Travel & Tourism ### "BUENA RELACIÓN CALIDAD PRECIO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2020 Pros Lo que más me ha gustado es la facilidad del uso y la rápida adaptación Cons lo que menos me está gustando es que a veces la letra se ve pequeña en mi pantalla, aunque todavía no estoy seguro si es a causa del programa o de mi pantalla(cosa que tengo que averiguar). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IA Inaki A. Subdirector Leisure, Travel & Tourism ### "El PMS de hoy y mañana" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2020 Desde la demo al traspaso de anterior PMS al actual el equipo de Hotel Manager ha estado al detalle y super atentos en todo el proceso, entendiendo nuestras necesidades. Pros La gestión de la información es francamente sencilla a la vez que es capaz de permitir sacar listados e informes adaptados de gran valor para la gestión en distintos niveles de necesidades. La usabilida a diario es francamente sencilla y las posibilidades que permite entre las cuales poder usar en cualquier sitio o dispositivo al estar en la nueve hace que sea una apuesta segura. Cons Por poner un pero, el calendario, a mi y mi equipo nos gusta más ver el nº de habitaciones de cada tipo un poco más grande que por ejemplo la referencia de precio. Reasons for choosing HotelManager Varias cuestiones, como el precio frente a servicios y la capacidad propuesta otros, la usabilidad, las facilidades ofrecidas y la escalabilidad para integrarse con otros via API. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 29, 2020 Es un placer recibir un comentario de un gran profesional como I?aki Armada. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)