# HotelManager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about HotelManager Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more.

Source: https://www.capterra.com/p/211656/HotelManager/pricing

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# 

 HotelManager Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

HotelManager

## What is HotelManager?

HotelManager is a web-based PMS - including a business intelligence dashboard, channel management, revenue management and more - for hotels and tourist apartments.

## What is HotelManager used for?

[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Hostel Management](https://www.capterra.com/hostel-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/)

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€79

Per User, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HotelManager

5.0 (8)

VS.

[4.6 (211)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

Starting Price

€79

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (8)

Ease Of Use

4.5 (210)

Value For Money

5.0 (8)

Value For Money

4.6 (173)

Customer Service

5.0 (8)

Customer Service

4.8 (201)

## HotelManager alternatives

[4.5 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/)

Starting price

$225.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.3 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Newbook](https://www.capterra.com/p/144942/NewBook/)

[4.6 (45)](https://www.capterra.com/p/144942/NewBook/reviews/)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144942/NewBook/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reservations Management

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Front Desk Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Check guests in and out, issue key cards, schedule wake up calls, or other requests

GDS/OTA Integration

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Global distribution system used by online travel agencies to track availability and manage reservations

Inventory Management

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

CRM

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Guest Experience Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Capture guest experience at a granular level and utilize data to deliver tailored services

HotelManager 32 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various distribution channels, build relations with channel partners, and track their performance

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Track employee schedules, availability, and performance across projects and tasks

Designed for vacation rentals

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Communicate with guests directly within the system

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Track and manage inventory levels to maintain proper supply

Manage, maintain and track the performance of assets and equipment

More than one location

Book meetings and appointments through a website or digital platform

Make and manage reservations online

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Track/optimize rates in relation to usage

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Monitor sales and make necessary adjustment in order to increase demand and revenue

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

One location

Create and manage reservations for individual camping sites/plots

Set up connections to third-party platforms to improve business processes

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.4 (8)

4.4

Based on 8 reviews

## Pricing

Value for money

5.0 (8)

Free Trial

Basic

€79.00

Per User,Per Month

Value for money

5.0 (8)

5.0

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (8)

5.0

Based on 8 reviews

## User reviews

Overall rating

5.0

Based on 8 reviews

Filter by rating

5(8)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PL

PATRICIA L.

RECEPCIÓNISTA

Hospitality

### "Software sencillo y servicio post venta perfecto!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 11, 2024

Pros

La rapidez en la asistencia técnica. Las modificaciones siempre las realizan super rápido

Cons

No tengo nada negativo que indicar sobre el software

Reasons for choosing HotelManager

Por la rapidez en la contestación y la oferta económica era muy buena teniendo en cuenta que sólo necesitábamos el motor de reservas

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Antonio F.

Jefe de Recepción

Hospitality

### "Software completo e intuitivo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 11, 2024

Pros

El soporte es excepcional. Channel manager y PMS son uno, el control de cupos es muy sencillo gracias a su calendario. Tiene un apartado de ayuda donde puedes consultar muchas de las funcionalidades desde el mismo PMS, es de gran ayuda para las recepciones ya que tienen pequeños manuales para realizar cualquier tarea siempre a mano.

Cons

Después de unos meses de uso, no veo ninguna desventaja. Quizás poder controlar, modificar o incluso crear usuarios del sistema, para añadir usuarios o cambiar contraseñas debes contactar con soporte (entiendo que por temas de seguridad, así que tampoco es una desventaja)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YP

YOLANDA P.

RECEPCIONISTA

Hospitality

### "EXCEPCIONAL"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 11, 2024

En general muy bien la experiencia, no lo cambiaría por otro. El servicio técnico muy rápido y eficaz y la atención excelente.

Pros

Es muy intuitivo y cómodo para un volumen alto de trabajo, trabajes con grupos o con personas individuales.

Cons

Es un poco confuso el planning al estar las reservas ocupando mitad del día de salida.

Reasons for choosing HotelManager

Por su trato desde el primer momento y su relación calidad-precio.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Mattia B.

Responsable de Recepción de Clientes

Hospitality

### "Muy interesante para apartamentos turísticos"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 9, 2020

Muy buen, amables y a disposición en cualquier momento.

Pros

La posibilidad de realizar checkin con sólo una tablet y digitalmente sin necesidad de imprimir papel.

Cons

Que no tenga versión móvil para visualizar búsquedas en cualquier momento.

Reasons for choosing HotelManager

No tomé la decisión de compra.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

XC

Xiomara C.

Responsable Atención a Clientes

Hospitality

### "Software modulable y fácil de usar"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 6, 2020

La experiencia es muy buena, sobretodo en el apoyo de soporte tanto en la configuración inicial como a través del chat que en cualquier momento te brindan apoyo a lo que precisas.

Pros

Pues poderlo usar con tan sólo un día de formación, es muy intuitivo y enseguida estuvimos trabajando sin problemas.

Cons

Que no tengan una versión móvil para el propietario o atención a cliente.

Alternatives considered

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)

[Avantio](https://www.capterra.com/p/134278/Avantio/)

Reasons for choosing HotelManager

Relación calidad precio y aspecto modulable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GL

Gabriela L.

Directora

Hospitality

### "Accesible, práctico y efectivo"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 3, 2020

Nos costó un poco la puesta en marcha, sin embargo, el equipo siempre está disponible para ayudar y resolver todas las dudas. Es un gran punto a favor.

Pros

Lo principal es que está en la nube por lo que tienes acceso a toda la información estés donde estés, es práctico una vez lo has aprendido y puesto en marcha.

Cons

Estaba acostumbrada a otros PMS donde en la misma pantalla puedes acceder a todas las áreas que implican 1 reserva; en el caso de Hotel Manager has de ir accediendo a diferentes pantallas para las diferentes funcionalidades, Reserva/Facturación/Housekeeping

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RC

REDU C.

JEFE ADMINISTRATIVO

Leisure, Travel & Tourism

### "BUENA RELACIÓN CALIDAD PRECIO"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2020

Pros

Lo que más me ha gustado es la facilidad del uso y la rápida adaptación

Cons

lo que menos me está gustando es que a veces la letra se ve pequeña en mi pantalla, aunque todavía no estoy seguro si es a causa del programa o de mi pantalla(cosa que tengo que averiguar).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IA

Inaki A.

Subdirector

Leisure, Travel & Tourism

### "El PMS de hoy y mañana"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 27, 2020

Desde la demo al traspaso de anterior PMS al actual el equipo de Hotel Manager ha estado al detalle y super atentos en todo el proceso, entendiendo nuestras necesidades.

Pros

La gestión de la información es francamente sencilla a la vez que es capaz de permitir sacar listados e informes adaptados de gran valor para la gestión en distintos niveles de necesidades. La usabilida a diario es francamente sencilla y las posibilidades que permite entre las cuales poder usar en cualquier sitio o dispositivo al estar en la nueve hace que sea una apuesta segura.

Cons

Por poner un pero, el calendario, a mi y mi equipo nos gusta más ver el nº de habitaciones de cada tipo un poco más grande que por ejemplo la referencia de precio.

Reasons for choosing HotelManager

Varias cuestiones, como el precio frente a servicios y la capacidad propuesta otros, la usabilidad, las facilidades ofrecidas y la escalabilidad para integrarse con otros via API.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 29, 2020

Es un placer recibir un comentario de un gran profesional como I?aki Armada.

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