# QIMAone Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is QIMAone the right Quality Management solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211693/QIMAone/reviews

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QIMAone

4.6 (28)

[View alternatives](https://www.capterra.com/p/211693/QIMAone/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of QIMAone

Ease of use

4.5

Customer Service

4.8

## Pros and Cons in Reviews

DG

Daniel G

Quality AdminConsumer Goods, 201 - 500 employeesUsed the software for: 1-2 years.

“QIMAone is a good platform to work with, the team above is very helpful and asking for permanent feedback for improvement which is good for the user experience and also for the platform himself.“

December 4, 2024

CP

Chris P

VP of Compliance & Asia OperationsPrinting, 201 - 500 employeesUsed the software for: 6-12 months.

“We have not updated our ERP for the weekly uploads of the data to the system as we cannot integrate at the moment.“

June 2, 2023

SZ

Susie Z

Production Operation ManagerApparel & Fashion, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Since we onboarded the platform, the system has been keep evolving into more user friendly version.“

December 30, 2024

DY

Derek Y

Sales DirectorTextiles, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“Organize workflow3. should not be difficult to implement ( we are still at the set up stage )4. “

April 13, 2023

DS

Danson S

Quality ManagerConsumer Goods, 51 - 200 employeesUsed the software for: 1-2 years.

“Love to work with the QIMAone support team, they are professional, patient, full of passions.2.“

January 12, 2023

## Showing most helpful reviews

Showing 1-25 of 28 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DS

Deependra S.  
Supply Chain Analyst  
Apparel & Fashion  
Used the software for: 6-12 months

### "Qimaone Platform Review: Performance"

May 6, 2026

5.0

Qimaone experience is excellent as it brings inspections, audits, and defect tracking into one system. It reduces reliance on spreadsheets and scattered tools

Pros

Customer support is very good. Qimaone platform is easy to use. Quality management is very good Value for Money

Cons

Everything in Qimaone is good, but some time onboarding the new supplier take time. The interface can feel a bit complex at first, especially for new users who aren’t familiar with quality management systems

Review Source

SW

Shirley W.  
senior merchandiser  
Retail  
Used the software for: Less than 6 months

### "Senior Merchandiser"

June 26, 2025

5.0

I have had a generally positive experience with QIMAone. The platform offers robust features for quality management, particularly the tracking and reporting capabilities, which have streamlined our processes.

Pros

Mobile-Friendly - Inspectors can use smartphones or tablets to capture on-site data, photos, and signatures.

Cons

I find it frustrating that once items are created, they cannot be deleted. This limitation can lead to clutter and confusion. Allowing users to delete items would greatly enhance flexibility and usability.

Review Source

NP

Neil P.  
Supply Chain Manager  
Textiles  
Used the software for: 6-12 months

### "QIMAone quite basic out of box and not customizable. "

April 1, 2022

1.0

I think this system may be good for smaller businesses or more simple and basic businesses, and not for businesses with a bigger supply chain set up. The customer service is good, but only could not really customize much or could not tailor much to our business.

Pros

Mobile app for the QCs to make the reports from their phones.

Cons

Does not allow for multiple supply chain steps to link to one Purchase Order number. Also it is not very customizable and there is not any good visualization or overview of the inspection schedule.

Review Source

Response from QIMA

April 14, 2022

Hi, thanks for taking the time to share your feedback - your dedicated account manager has already been in touch to address it. We're constantly improving QIMAone and have an ambitious roadmap that is catering to some of the points you mention. Regarding "overview of the inspection schedule": we believe the calendar and list views already address your concerns. As for customization requests: QIMAone workflows already offer a lot of flexibility - yet again, we'll keep on improving the platform using our clients' feedback.

ML

May L.  
Global QA Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "QIMAone feedback from WS"

June 25, 2025

5.0

Good experience with QIMAone so far but need the system improvements to fit with our needs before we on-board more suppliers to use the platform

Pros

Speedy response from \[sensitive content hidden\] and \[sensitive content hidden\]on QIMAone related enquiries. \[sensitive content hidden\] has been very helpful and knowledgeable in answering user queries and difficulties in pilot run and actual environment.

Cons

Some functions and configurations on QIMAone cannot be tailored due to the limitations, e.g. GPS coordinates capturing was not well functioned for some of our suppliers and brand QC users, which affects our inspection reporting and traceability.

Review Source

EW

Ellen W.  
QM coordinator– textile  
Import and Export  
Used the software for: 1-2 years

### "QM coordinator– textile"

August 1, 2025

5.0

Pros

customer support are very helpful , Customizable Workflows: Inspection forms, checklists, and approval processes can be tailored to fit different

Cons

Customize columns from assignment and the check list will be changed for everyone not only to the speical own users

Review Source

KW

Krystal W.  
coordinator  
Apparel & Fashion  
Used the software for: 6-12 months

### "Highly recommended!"

July 28, 2025

5.0

Pros

I think Data analysis function is great, it is able to identify suppliers' risk based on the data in the system.

Cons

Supplier names are inconsistent, there are lots of duplicate names in the sytem and make cofused sometimes.

Review Source

DG

Daniel G.  
Quality Admin  
Consumer Goods  
Used the software for: 1-2 years

### "Good platform/ service for inspections to ensure quality"

December 4, 2024

5.0

QIMAone is a good platform to work with, the team above is very helpful and asking for permanent feedback for improvement which is good for the user experience and also for the platform himself.

Pros

QIMAone is a good service providing needed inspection on production and delivery side easily to manage.

Cons

The update schedule for internal system update and integration about third party applications.

Review Source

SZ

Susie Z.  
Production Operation Manager  
Apparel & Fashion  
Used the software for: 2+ years

### "Great platform to keep the inspection reports standardised and steamlined"

December 30, 2024

5.0

Overall very good experience - particularly the capability of system integration

Pros

Since we onboarded the platform, the system has been keep evolving into more user friendly version.

Cons

Wish there could be more flexibility in housing/integrating tech packs, BOM's etc., other than just uploading the PDF file.

Review Source

AM

Ashwin M.  
Quality Manager  
Sports  
Used the software for: 1-2 years

### "QIMAone is number One"

December 4, 2024

5.0

it been awesome and concise reporting showing focus on what is important.

Pros

It is so user friendly and seamless to navigate through the process. Queries are also handled so efficiently.

Cons

sometimes cannot load P O number or item number.

Review Source

EW

Eva W.  
head of QCQA Textile  
Apparel & Fashion  
Used the software for: 6-12 months

### "head of QC&QA"

December 19, 2024

5.0

Pros

convenience of the interface & data analytics

Cons

not able to implement the external template,

Review Source

RN

REDDY N.  
Senior Quality Auditor  
Apparel & Fashion  
Used the software for: 2+ years

### "MRPQA - Management "

July 16, 2024

5.0

good product - user friendly and available on mobile device

Pros

Factory / supplier stats and performance

Cons

QIMAone works well according to our requirements

Review Source

SY

Susanna Y.  
China Quality Operations Planner  
Consumer Goods  
Used the software for: 2+ years

### "Reply very timely"

July 9, 2024

5.0

Pros

The function of "Analytics" is useful for me and also if we have problem to using any function in Qimaone, Qimaone colleague will give us the answers and their reply is very quickly

Cons

The update is a little slow, for example, the report has been deleted, but this deleted report will still appear in the analytics function, and sometimes, there are some bugs on the summary report, I hope Qimaone can improve it

Review Source

RZ

Rubin Z.  
Senior Quality manager  
Apparel & Fashion  
Used the software for: 6-12 months

### "it's a great program, help us to get the data quickly."

July 17, 2024

5.0

Pros

Can find my reports easily; or do sorting out by date/ range.

Cons

Sometimes the final result might not be accuracy.

Review Source

FB

Friederike B.  
Team Lead Quality  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Qimaone is a great benefit for our daily quality assurance work"

March 30, 2023

5.0

My team is very happy and appreciates that we decided to use Qimaone for our internal quality assurance!We now have a great possibility for a more organised and professional approach of performing inspections, making data available and share feedback with our suppliers.

Pros

Qimaone is easy to understand and to handle for everybody and it is always available, no matter if you sit at your desk with your notebook or you are on a trip with your mobile.

Cons

I would like to have some more flexibility in some points

Reason for choosing QIMAone

The Qimaone team members we were in contact with were very supportive and provided us a great inside in the benefits and features of Qimaone. We were supported by them at any time and they were not pressuring us to buy their product, but were showing us how we could benefit from it.

Review Source

Response from QIMA

March 31, 2023

Thank you Friederike for your valuable feedback! We're always working to improve our solution, and we're happy to share that we've recently added new customization features including editable tables, custom product information, and the option to include your company's logo on the reports. We believe these enhancements will provide the flexibility you're seeking. We encourage you to explore these new features and let us know if they meet your needs! The QIMAone team.

MS

Mari S.  
Quality control officer  
Wholesale  
Used the software for: 6-12 months

### "My point of view"

July 8, 2024

4.0

Pros

Relatively user friendly. Customer help is always available and willing to help.

Cons

I still find analytics difficult, but that may be my own thing.

Review Source

DS

Danson S.  
Quality Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Features pending for finetune"

January 12, 2023

4.0

1\. Love to work with the QIMAone support team, they are professional, patient, full of passions.2. Love the "Live" feature - when we modify the workflow, new inspection implementation will follow the new changes, it is very helpful that we follow the most updated requirements, therefore, to benefit the quality.

Pros

1\. Standardized and editable workflow, it helps to keep stable operation process, very helpful for quality control.2. Document record, easy to find the inspection report.3. Data analytics.

Cons

1\. During the use on data analytics, when we filter the data on time, inspector type and suppliers etc., it takes long time to wait for the system to load the data, I hope it can be faster (improve efficiency).2. Pending for improvement: in the inspection report summery view, currently we can see the site name only, we also hope to see the PO supplier (entity) name. This will help us to better identify the supplier.

Review Source

EM

Enrico M.  
Director of Production and Technical Area  
Apparel & Fashion  
Used the software for: 1-2 years

### "QimaOne Feedback"

April 12, 2022

5.0

Connect quality issue and supplier performances in one software in a easy way with good customization

Pros

User-Frindly software, inexpensive and flexible

Cons

Need to develop/improve the analytics side

Review Source

nP

nguyen P.  
Coordinator+ QC leader  
Furniture  
Used the software for: 1-2 years

### "Inspection"

January 16, 2023

5.0

Inspection

Pros

Product is easy to use. We can manage inline inspection and final inspection well. It help to save time for our team

Cons

report need to be more clear in failed and passed products

Review Source

CP

Chris P.  
VP of Compliance & Asia Operations  
Printing  
Used the software for: 6-12 months

### "Ease of use and Implementation"

June 2, 2023

5.0

Pros

The roll out of QIMAone was basically spotless. the Qima team took over the training and made it very easy to get everyone on board.

Cons

We have not updated our ERP for the weekly uploads of the data to the system as we cannot integrate at the moment.

Alternatives considered

[Qarma](https://www.capterra.com/p/250352/Qarma/)

Review Source

AP

Abigail P.  
Assistante qualité, normes & reglementations  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Bonpoint"

June 15, 2022

5.0

J’ai une très bonne expérience avec Qima One. L’équipe est très réactive à nos questions et demandes. L’équipe améliore continuellement le logiciel, donc je sais que mon expérience s’améliorera encore. Ils écoutent nos observations et cherchent toujours à améliorer nos expériences.

Pros

Toutes les informations sur les rapports d’inspection sont claires. La navigation se fait facilement et rapidement. Il n’y a pas besoin de beaucoup de "clics" pour accéder au rapport, l’examiner et l’évaluer.

Cons

La navigation lors le booking d’inspection prend plus de clics. Exemple : Ajouter tous les PO, mettre le workflow (qu’on a parfois tendance à oublier), le site de localisation, etc. Il faut quelques clics pour finaliser la réservation de l’inspection.

Review Source

AB

Angelika B.  
Warehouse Employee III  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "QIMAone is a good program"

February 18, 2022

5.0

Pros

QIMAone it is a very good software, all steps are in the correct order, which makes it very clear and understandable, even for those who come in to contact with it for the first time. In QIMAone each point is precisely described what the inspector should do in the next steps, making the work much faster and easier.

Cons

The software is very good and we have no objections to it

Review Source

JB

Jennifer B.  
coordinatrice normes et qualité  
Textiles  
Used the software for: 6-12 months

### "bonpoint"

June 16, 2022

4.0

Nous avons pris Qima One pour gagner de l'argent et responsabiliser nos fournisseurs. Qima One nous permet d'économiser un certain coût d'inspection pour les fournisseurs de longue date qui ont l'habitude de nos exigences.

Pros

facile d'utilisation, intuitif. Des modifications sont faites au fur et à mesure pour faciliter encore notre utilisation au quotidien.

Cons

Pour lire les rapports d'inspection, il faut le télécharger ainsi que les photos ce qui n'est pas toujours évident car cela nécessite une manipulation en plus. Il faudrait pouvoir avoir les rapports et les photos directement en pdf et/ou directement sur le site.

Review Source

CC

Chris C.  
QA and Compliance Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Ok"

July 27, 2022

4.0

Some limitations, not flexible to customize.

Pros

This QIMAone system seems easy to use (up to this moment) and it is cheaper than others.

Cons

Better interface for sorting and searching particular POs or styles,

Alternatives considered

[Inspectorio](https://www.capterra.com/p/195581/Inspectorio/)

Reason for choosing QIMAone

Top management decision

Review Source

Response from QIMA

August 1, 2022

Thank you for taking the time to share your experience with QIMAone. Your feedback is always helpful to us. You mentioned that the solution lacked flexibility. We have taken your feedback into account and have recently launched more customization options. We hope these new features will meet your needs. Your Customer Success Manager is here to answer any questions you may have.

MW

Marine W.  
Assistante qualité  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Avis service qualité BP"

June 15, 2022

4.0

/

Pros

Fonctionnalités qui seront améliorées et plus compréhensibles en un coup d'oeil rapide (ça va prendre moins de temps à analyser car synthétisé ) -> Ecoutent des besoins des clients

Cons

Le fait qu'il y a deux parties (Assignements et Reports) qui peuvent être mis ensemble (mais du coup avec plus d'onglet sur les statuts) Manque d'un onglet lors de l'acceptation d'une demande d'inspection sur les workflow disponibles (car par exemple pour les accessoires spécifiques ou encore par exemple les robes = Haut ou ensemble ...)

Review Source

CB

Claudia B.  
administracion  
Wholesale  
Used the software for: 6-12 months

### "Muy recomendable!!"

June 21, 2022

5.0

Mi compañera y yo nos podemos organizar en equipo, cada una desarrolla una función dentro de la plataforma. De esa manena nadie externo tiene que venir a la fábrica, nosotras mismas hacemos ese proceso

Pros

Llevamos dos temporadas usando Qima, nos ha gustado mucho ya que todo es muy intuitivo, siempre están haciendo actualizaciones que facilitan mucho el trabajo. Cuando hemos tenido alguna "problema" \[CONTENIDO SENSIBLE\] nos ayudo, muy muy eficaz, eso es de agradecer.

Cons

Que no se pudieran elegir varios artículos dentro de un mismo pedido.

Review Source

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