# process.science Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about process.science Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more.

Source: https://www.capterra.com/p/211712/process-science

---

# 

 process.science Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

process.science

## What is process.science?

process.science delivers out-of-the-box process mining tools directly integrated in Microsoft Power BI and Qlik Sense. process.science is no complicated stand-alone solution that has to be set up in addition to your systems. The implementation carries absolutely no risk of system failures, as process.science does not intervene in your software systems. process.science enables your BI organization for automated real-time process analysis by using the data that is already in your ERP.

## What is process.science used for?

[Business Process Management](https://www.capterra.com/business-process-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 106 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

€4.91

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Business Process Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for process.science?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.process.science&name=process.science)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### process.science

4.8 (106)

VS.

[4.5 (2,255)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Starting Price

€4.91

Per User, Per Month

Starting Price

$9

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (106)

Ease Of Use

4.4 (3,012)

Value For Money

4.6 (96)

Value For Money

4.4 (2,325)

Customer Service

4.7 (98)

Customer Service

4.3 (1,986)

## process.science alternatives

[4.5 (13,579)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (80)](https://www.capterra.com/p/181735/BIC-Platform/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (15,381)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[Zapier](https://www.capterra.com/p/130182/Zapier/)

[4.7 (3,051)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting price

$29.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/130182/Zapier/)

[View all alternatives](https://www.capterra.com/p/211712/process-science/alternatives/)

## FAQs about process.science

Overview

### What problems does process.science solve?

process.science solves hidden process bottlenecks, manual status tracking, fragmented ERP and BI data, and slow root-cause analysis by mapping workflows in real time, automating forms and reporting, and highlighting deviations and outliers. Operations teams, BI analysts, customer service leaders, and accounting or manufacturing managers benefit most.

Answer based on 92 reviews

Overview

### Which roles and teams benefit most from process.science?

process.science benefits project managers, operations leaders, consultants, and software teams that need visibility into how work actually flows. Executives use it to identify bottlenecks and improve efficiency, while engineers, analysts, and automation specialists rely on it to map processes, validate workflows, and support process optimization initiatives.

Answer based on 106 reviews

Overview

### What company size and industries is process.science built for?

process.science is built mainly for small businesses at 48% of reviewers and Information Technology and Services teams at 39%. It serves organizations embedding process mining in Power BI and Qlik Sense, with additional use in enterprise companies at 28%, midsize businesses at 24%, and Computer Software and Banking for Business Process Management.

Answer based on 106 reviews

Features and Usability

### What are the key features of process.science?

process.science includes core monitoring and process mining features for tracking workflows in real time. Reviewers most often mention integrations, especially with Power BI, plus process modeling, workflow automation, real-time reporting, data processing, and role-based permissions. It also supports process optimization through analytics, flowcharts, templates, alerts, and change tracking.

Answer based on 53 reviews

Integrations

### Which third-party tools and platforms does process.science integrate with?

process.science integrates with Microsoft Power BI most prominently, with reviewer-confirmed connections to Qlik Sense, SAP, and Salesforce. It also works with ERP systems for event data transfer and analysis. Reviewer feedback centers heavily on Power BI, while Qlik Sense appears as the other recurring business intelligence integration.

Answer based on 64 reviews

Getting Started and Support

### How easy is it to onboard and train a team on process.science?

process.science offers in-person training, live online sessions, webinars, videos, and documentation. Reviewers say end users often get started quickly, especially teams already familiar with Power BI or Qlik. New users and admins handling setup, integrations, or advanced features may need more time, with some early implementation hiccups reported.

Answer based on 14 reviews

Getting Started and Support

### What customer support options does process.science offer, and how do users rate the experience?

process.science offers email/help desk, FAQ/forum, knowledge base, and chat support. Users generally describe support as responsive, helpful, and available when issues arise, often resolving questions quickly or the same day. Some mention needing guidance for advanced setup or coding, and occasional glitches or lags that support addressed.

Answer based on 29 reviews

Process optimization

### How well does process.science help optimize business processes?

process.science helps teams find bottlenecks, compare process flows, and improve operations with clear visual analysis. Business analysts, operations teams, and companies already using Power BI often value its real-time visibility and root cause analysis, though some organizations mention setup effort, a learning curve, or missing integrations for specialized needs.

Answer based on 52 reviews

## Who uses process.science?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 106 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 106 reviews

IT & Software Development

41%

IT & Software Development

41%

Program & Project Management

12%

Marketing

8%

Research & Development

8%

Others

31%

Top industries

Based on 106 reviews

Information Technology and Services

70%

Computer Software

13%

Higher Education

6%

Construction

6%

Other

5%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Business Process Control

4.7 (66)

39.39% of 66 reviewers that rated this feature as important or highly important

Define and maintain business rules that determine workflow capabilities and criteria

Third-Party Integrations

4.6 (65)

43.08% of 65 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Real-Time Data

4.6 (57)

42.11% of 57 reviewers that rated this feature as important or highly important

Receive data and information in real time

Process Modeling & Designing

4.8 (49)

30.61% of 49 reviewers that rated this feature as important or highly important

Visually identify, define, and map all details and relationships surrounding business process models and elements

Templates

4.7 (46)

41.30% of 46 reviewers that rated this feature as important or highly important

Sample files or documents that could be customized as needed or used as is

Rules-Based Workflow

4.8 (44)

31.82% of 44 reviewers that rated this feature as important or highly important

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

process.science 15 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Define and maintain business rules that determine workflow capabilities and criteria

Automate repetitive tasks such as filling out information or creating certain types of forms

Observe and track the demand, usage, progress or quality of a system, product, or user

Document any changes or proposed changes made to business processes or workflows

Visually identify, define, and map all details and relationships surrounding business process models and elements

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (106)

4.7

Based on 106 reviews

## Pricing

Value for money

4.6 (96)

Free Trial

Free Version

Basic

€4.91

Per User,Per Month

Value for money

4.6 (96)

4.6

Based on 96 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (98)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (98)

4.7

Based on 98 reviews

## User reviews

Overall rating

4.8

Based on 106 reviews

Filter by rating

5(86)

4(19)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EE

Eren E.

Adjunct Faculty

Higher Education

### "process.science, as a super hero for academy"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2026

Pros

The most impressive features are niche and insightful process mining visualization components. The built-in panes and main dashboard are completely surrounding your business scenario with varying perspectives.

Cons

Honestly, process.science is one of impressive process mining suites in the market with lower learning curve and cost-effective solutions. As a tiny feedback, license activation step can be faciliated.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Procurement Lead

Executive Office

### " process.science Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 14, 2025

it was very useful and informative , i have explored new tactics to improve business process .

Pros

The ability to simulate the business process obtaining the results to streamline work activities and eliminate non value adding activities .

Cons

At the beginning there there was a challenge to understand how it's work

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 16, 2025

Thank you for your positive review of Process.Science! We're delighted that our solution has helped you successfully optimize your business processes. We understand there's an initial learning curve - that's why we're continuously working to make our Plug & Play Process Apps even more intuitive and offer comprehensive training options. Your feedback helps us to constantly improve Process.Science.

ST

Shadreck T.

Chairperson

Writing and Editing

### "Process Mining Software "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 28, 2024

Through process mining, I am able to make informed business decisions.

Pros

process.science improve customer satisfaction and reduce operational cost through continuous business process improvement.

Cons

It was quite pricey to upgrade after exhausting free trial.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EK

Erick K.

Medical Laboratory Technologist

Hospital & Health Care

### "BPA GOAT & BOAT"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2024

Understanding complex systems is what I benefit a lot from process.science.

Pros

process.science enables me to understand data better by integrating with external apps such as Microsoft Power BI and Qlik Sense.

Cons

There is no daunting issue that I encounter on process.science.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TR

Til R.

CEO

Computer & Network Security

### "Good tool for visualizing data"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 6, 2024

Pros

A very powerful tool with which you can evaluate data and processes quite easily and quickly. It is intuitive to use and can be adapted very well to the environment. In our case, to the processes in our company.

Cons

There are no real cons. Sometimes you miss a function, but support can help you quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BD

Bruno D.

Solution Consultant

Information Technology and Services

### "Best Power BI process mining tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 9, 2023

Well suited for Power BI, easy to use

Pros

Ease of use, plug-and-play, connections because of Power BI

Cons

Power BI dependency -> Power BI has some own flaws, therefore this flaws also reflect process.scienceAnimations

Reasons for choosing process.science

For existing Power BI clients, this was obvious choice

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FS

Frank S.

Group Leader Technical Auditing

Electrical/Electronic Manufacturing

### "Process Mining for Audit"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 4, 2023

Pros

With PowerBI, you can quickly and comprehensively conduct audit-related process mining visualizations and analysis. In particular, we examine the P2P process in this context

Cons

The creation of the necessary event log files is complex and should be coordinated with an expert.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PS

Philip S.

Managing Consultant

Information Technology and Services

### "High quality process mining solution based on standard BI"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 3, 2023

Very good solution for clients that also have process data in place and need find a solution to visualize processes.

Pros

That it builds a combination of standard Bi and Process MIning. Clients don't need to buy all ETL components.

Cons

Implementation could be more easy to use process.science.

Reasons for choosing process.science

Every tool has its own advantages

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

John K.

Financial Analyst

Banking

### "Gives the Value For Investment "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 4, 2023

Pros

When you want to have a smooth workflow process, the tool to look for is the process.science. the tool is able to read the event logs and analyse the and offer a solution. It helpsbto solve complex workflow challenges in the workplace.

Cons

It integrates well and seamless, it's also easy ti use. No challenge yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Trixa N.

Data Research Analyst

Research

### "Beat Workflow Process Automation."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 4, 2023

We use the tool for process data mining and data analytic and visualisation. It integrates well with Microsoft powerBI

Pros

What's good with the tool is that it offers a comprehensive solution to all workforce process. You are able to automate all the business and workload process with the tool. The tool is userfriendly, secure and very reliable

Cons

Nothing that's out of the way for the tool.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/211712/process-science/reviews/)

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