# process.science Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is process.science the right Business Process Management solution for you? Explore 106 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211712/process-science/reviews --- process.science 4.8 (106) [View alternatives](https://www.capterra.com/p/211712/process-science/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of process.science Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews EE Eren E Adjunct FacultyHigher Education, 201 - 500 employeesUsed the software for: More than 2 years. “The most impressive features are niche and insightful process mining visualization components.“ January 8, 2026 WA Wilim A Head of Education and Community DevelopmentE-Learning, 2 - 10 employeesUsed the software for: 6-12 months. “Another potential negative is that the platform is dependent on existing systems and software, which may limit its integration capabilities if a company's systems are outdated or not properly configured.“ February 18, 2023 CS Chanchal S Project ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “It is an Innovative platform with advanced features on Streamlining the Process as it has process mining and power BI which makes it different from other platforms.“ August 5, 2023 Rupert T Zoho DeveloperInformation Technology and Services, 51 - 200 employeesUsed the software for: I used a free trial. “Some you may find the range of features overwhelming, particularly if they are not familiar with process management software.- While the software offers integration with many third-party tools, I think that the integration process is not as seamless as they would like.“ February 15, 2023 Rebecca H Structural EngineerConstruction, 51 - 200 employeesUsed the software for: 1-2 years. “I like the integration functionalities and the ability to manage access and the project data management and the Real Time capability is profitable.“ August 2, 2023 RS Ravi S Administrative AssistantHigher Education, 51 - 200 employeesUsed the software for: Less than 6 months. “Limited human involvement: Process science methodologies may not take into account the human factor, which can lead to underestimating the importance of the people involved and their role in the process.“ January 22, 2023 Menna M Procurement LeadExecutive Office, 501 - 1,000 employeesUsed the software for: I used a free trial. “it was very useful and informative , i have explored new tactics to improve business process .“ January 14, 2025 Shivam D system engineerMarket Research, 10,001+ employeesUsed the software for: 1-2 years. “Some users may find that certain features or integrations they require are missing from Process.science, which could limit the product's effectiveness for their specific needs.“ April 10, 2023 ## Showing most helpful reviews Showing 1-25 of 106 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use shiva J. assistant manager Civil Engineering Used the software for: 1-2 years ### "Streamline Your Business Processes with Process.Science: Empowering Efficient Workflow Management" April 14, 2023 5.0 1.Inefficient and manual business processes: Process.science could help streamline and automate business processes, reducing manual effort, minimizing errors, and improving overall process efficiency.2.Lack of visibility and control: Process.science could provide real-time data, analytics, and reporting capabilities, enabling organizations to gain better visibility and control over their business processes, identify bottlenecks or inefficiencies, and make data-driven decisions for process optimization.3.Compliance and governance challenges: Process.science may offer robust control mechanisms, such as access controls, permissions, and role-based authorization, helping organizations meet compliance and governance requirements, and ensuring that processes are executed securely and in adherence to organizational policies.4.Data silos and lack of integration: Process.science's third-party integrations could help organizations seamlessly integrate with existing business systems, such as CRM, ERP, or other applications, enabling data exchange and process automation across different systems, reducing data silos, and improving data consistency and accuracy.5.Manual and error-prone form processes: Process.science's forms automation capabilities could help organizations automate form generation, submission, data validation, and data capture, reducing manual errors, improving data quality, and accelerating form-based processes. Pros Process.science is a business process management (BPM) software that offers various features designed to streamline and optimize business processes. Some of the features that may be impactful and useful in a BPM software like process.science could include:Process Modeling & Designing: The ability to visually model and design business processes using drag-and-drop tools, flowcharting capabilities, and other intuitive interfaces can greatly assist in creating efficient and effective process workflows.Rules-Based Workflow: The ability to define and implement rules-based workflows that automate tasks, decisions, and actions based on predefined rules can help in improving process efficiency and accuracy.Third Party Integrations: Seamless integration with existing business systems, such as CRM, ERP, or other third-party applications, can enhance process automation and enable smooth data exchange between systems.Business Process Control: Robust control mechanisms, such as access controls, permissions, and role-based authorization, can ensure that processes are executed securely and in compliance with organizational policies.Real-time Data: Real-time data and analytics capabilities can provide insights into process performance, identify bottlenecks or inefficiencies, and enable data-driven decision-making for process optimization. Cons there may be some potential areas for improvement or limitations that could vary depending on the specific needs and requirements of an organization. These could include:Missing Features: process.science may not have all the features or functionalities that some organizations may require for their specific business processes. It's important to thoroughly evaluate the feature set of the software and ensure it aligns with your organization's needs.Usability Challenges: The ease of use of process.science may vary depending on the skill level of users and their familiarity with BPM software. Some users may find certain features or functionalities challenging to use, especially if they are not accustomed to similar tools or have limited technical expertise.Integration Complexity: Integrating process.science with existing business processes or systems may require additional effort or expertise, depending on the complexity of the organization's IT landscape and the availability of integrations with other software or systems. It's important to carefully assess the integration capabilities and requirements of process.science to ensure smooth integration with existing processes and systems.Learning Curve: Like any new software, there may be a learning curve associated with process.science as users become familiar with its interface, functionalities, and workflows. Adequate training, documentation, and support resources may be necessary to help users get up to speed quickly . Alternatives considered [Celonis](https://www.capterra.com/p/156958/Celonis/) Reason for choosing process.science Here are some potential reasons why you might choose process.science over alternative products:1.Seamless integration with Microsoft Power BI and Qlik Sense: If you are already using Power BI or Qlik Sense for data analysis and visualization, the out-of-the-box integration of process.science with these platforms could be a compelling factor.2.Real-time process analysis: process.science claims to offer automated real-time process analysis, utilizing data from your ERP system. If real-time insights into your business processes are critical for your organization, this feature may be attractive.3.Automation of raw data into valuable business insights: process.science claims to transform raw data into valuable business insights automatically. If you are looking for a solution that can automate the analysis of your data and provide actionable insights, this could be a beneficial feature.4.User-friendly interface: process.science may offer an easy-to-use interface that simplifies the process of analyzing and optimizing business processes. If ease of use is a priority for your organization, this could be a factor in favor of process.science.5.Specific business problem solving: If you have identified specific business problems related to process inefficiencies, bottlenecks, or performance gaps, and process.science offers features that directly address those issues, it could be a compelling reason to choose this product. Review Source WA Wilim A. Head of Education and Community Development E-Learning Used the software for: 6-12 months ### "The Ultimate Business Process Automation Solution with Process.science" February 18, 2023 5.0 Our overall experience with process.science has been positive. The platform has allowed us to automate a wide range of business processes, which has led to increased productivity, efficiency, and compliance. While there are some potential limitations and drawbacks, the benefits of process.science far outweigh these issues. The platform is easy to use, and the customer support team is always available to help with any questions or issues that arise. Pros Process.science is a powerful automation tool that has the ability to automate virtually any business process. The platform is incredibly versatile, with features such as process modeling and design, process control, and forms automation. The visual representation of processes helps identify inefficiencies and bottlenecks, making it easy to improve processes and enhance productivity. The real-time monitoring feature ensures that issues are detected and resolved quickly, leading to increased compliance and efficiency. The forms automation capability is particularly impressive, with the ability to collect, process, and store data from forms, leading to significant time savings and improved customer service. Cons One potential drawback of using process.science is that it may have limited capabilities when it comes to handling more complex or nuanced tasks that require human judgment or decision-making. Another potential negative is that the platform is dependent on existing systems and software, which may limit its integration capabilities if a company's systems are outdated or not properly configured. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Trello](https://www.capterra.com/p/211559/Trello/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Slack](https://www.capterra.com/p/135003/Slack/) What sets process.science apart from other automation tools is its versatility and flexibility. The platform is capable of automating virtually any business process, from the most straightforward to the most complex. The visual representation of processes is particularly useful, making it easy to identify areas for improvement and increase efficiency. The forms automation capability is also a major strength, with the ability to collect, process, and store data from forms. Overall, process.science is an excellent choice for any business looking to automate their processes and improve efficiency. Review Source VR Verified Reviewer Software Developer Financial Services Used the software for: 6-12 months ### "Looking towards the problem practically through process.science" January 28, 2023 3.0 Pros It allows us to understand and optimize complex systems and can lead to practical solutions in industries such as manufacturing, chemical engineering, and biotechnology. Additionally, the field is constantly evolving and offers opportunities for ongoing learning and professional growth. Cons Some people may not enjoy the highly technical and mathematical nature of process science. It can require a strong background in math and science, and the work can be challenging and demanding. Additionally, the field often involves working with complex equipment and processes, which can be stressful and require a high level of attention to detail. Additionally, the field may involve working in industrial environments which can be less pleasant for some people. Review Source CM Caio M. Data Analyst Consumer Services Used the software for: 6-12 months ### "Getting Better!!" August 2, 2022 5.0 As I said before, my experience with the extension was very good, given the freedom to create and manipulate the generated model and the ease of installation. Having as point of improvement, in my opnion, the points mentioned previously. Pros The level of control and customization that is delivered once the daa model is generated, giving BI analysts greater freedom to manipulate data as they see fit. Cons In view of the Brazilian market for such technology, wich is still on the rise. My least favorite is the features like soma that we can see in other process mining tools. Alternatives considered [Celonis](https://www.capterra.com/p/156958/Celonis/) Reason for choosing process.science Considering a company that already has business intelligence (BI) expertise in place, bringing process science as an alternative that brigs a balance between cost and benefit, I would certainly recommend this tool. Review Source Himani R. Sr. Software Specialist Information Technology and Services Used the software for: Less than 6 months ### "Best software designed for Process Mining as per future requirement" July 2, 2023 5.0 It was a good experience using process.science as it supported us in streamlining our process designing with its advanced tools. Pros It is one of a Best software designed for Process Mining as per future requirement, also helped in improving BI effectively. Cons we don't find any flaw as it designed with all the advanced and required features. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) Reason for choosing process.science Jira has limited features which we were looking for Review Source AK Aman K. IT & Research Associate Information Technology and Services Used the software for: 6-12 months ### "Versatile and User-Friendly Process Management Software" April 2, 2023 5.0 Process.Science is a highly effective process management and optimization software solution that offers a comprehensive suite of features, versatility, and exceptional customer support. It is an excellent choice for businesses seeking to streamline their processes and improve overall efficiency. Pros It is a highly effective software solution for process management and optimization. The platform provides a comprehensive suite of features that enable users to streamline their processes, automate workflows, and improve overall efficiency. Cons not any, only a time for training/using the software is require for a new member, rest all good and well featured tool Alternatives considered [zenphi](https://www.capterra.com/p/206520/zenphi/) Reason for choosing process.science not much cost effective platform than Process.science Review Source Prashant S. Sr Process Consultant Information Technology and Services Used the software for: I used a free trial ### "Go to platform for small and mid sized companies " December 1, 2022 4.0 Pros It is developing its core competency in two platforms. Power BI is a huge market in itself. Cons I am not sure of if it has integretion capabilities with Tableau. Please do consider doing it for that Switched from [Celonis](https://www.capterra.com/p/156958/Celonis/) Lot of integration possible. Action flow capabilities Review Source PJ Preet J. Project Manager Information Technology and Services Used the software for: 6-12 months ### "Good Tool for Process Mining and BI usage" June 12, 2023 5.0 It is a good experience using process.science as it supported in in streamling our work using the power bi tool and process mining Pros It is good tool to streamline process of an organization using the Process mining and power BI which supported us in effective and supportive operations. Cons not any, it is an well updated platform with more advanced tools Alternatives considered [Appian](https://www.capterra.com/p/149795/Appian/) Reason for choosing process.science it has not covered that features that we were looking for ! Review Source EE Eren E. Adjunct Faculty Higher Education Used the software for: 2+ years ### "process.science, as a super hero for academy" January 8, 2026 5.0 Pros The most impressive features are niche and insightful process mining visualization components. The built-in panes and main dashboard are completely surrounding your business scenario with varying perspectives. Cons Honestly, process.science is one of impressive process mining suites in the market with lower learning curve and cost-effective solutions. As a tiny feedback, license activation step can be faciliated. Review Source VR Verified Reviewer Procurement Lead Executive Office Used the software for: I used a free trial ### " process.science Review " January 14, 2025 5.0 it was very useful and informative , i have explored new tactics to improve business process . Pros The ability to simulate the business process obtaining the results to streamline work activities and eliminate non value adding activities . Cons At the beginning there there was a challenge to understand how it's work Review Source Response from process.science January 16, 2025 Thank you for your positive review of Process.Science! We're delighted that our solution has helped you successfully optimize your business processes. We understand there's an initial learning curve - that's why we're continuously working to make our Plug & Play Process Apps even more intuitive and offer comprehensive training options. Your feedback helps us to constantly improve Process.Science. EK Erick K. Medical Laboratory Technologist Hospital & Health Care Used the software for: 2+ years ### "BPA GOAT & BOAT" July 23, 2024 5.0 Understanding complex systems is what I benefit a lot from process.science. Pros process.science enables me to understand data better by integrating with external apps such as Microsoft Power BI and Qlik Sense. Cons There is no daunting issue that I encounter on process.science. Review Source VR Verified Reviewer Senior Knowledge Services Consultant Information Technology and Services Used the software for: 1-2 years ### "The process management becomes easy with process.science" May 4, 2023 5.0 A transparent process management. Pros The product give the flexibility to see the process transparently end - end , which gives us the real time updates and alters the customers if there any compliances that are not met . Great place to start the process management real time . Cons The API integration with the application could have been better , there are very small amount of application that could connect to process.science at the moment. Review Source VR Verified Reviewer Software Engineer Financial Services Used the software for: 2+ years ### "Process mining tools with incredible optimizations" August 5, 2022 5.0 We are using Process .science to optimize various processes around the company and the results have been quite appealing; from customer service all the way to accounting. Working in the back end, I highly appreciate the convinience to run flow tests and adjust deviations. Pros Quick processing of requests by the process mining tools. Allows you to adjust your process targets at any time incase you realize deviations. In this sense, we can correct errors in tasks before it gets severe. Has swift intergration with PowerBI and QlikSense. Cons Version 7 has had a few lags and downtimes. We raised the concern and the support team promised us the issue will be addressed in the new version 08.22 for power BI. Review Source Rebecca H. Structural Engineer Construction Used the software for: 1-2 years ### "Effective Forms Automation and Easy Package to Manipulate." August 2, 2023 5.0 Helpful project data analytics creation product and i like the features like alert and big data migration is more effective through this tool. Pros I like the integration functionalities and the ability to manage access and the project data management and the Real Time capability is profitable. Cons Its tools are quite simple to custom and no issues or dislike that i can remember on this platform and the options are responsive. Review Source TD Thomas D. Vorstand Information Technology and Services Used the software for: 2+ years ### "Best tool to start with process mining" May 10, 2022 5.0 We generated insights into the existing processes that showed us the diverse variants we never thought of. Pros Process Mining using an existing BI-Tool (PowerBI or Qlik) gives a great advantage. This fastens the implementation and the end user is used to the tool already. Cons The ease of integration into existing data flows could be enhanced Alternatives considered [Celonis](https://www.capterra.com/p/156958/Celonis/) Review Source Response from process.science May 16, 2022 Thank you Thomas, we are very happy that you have chosen our solution over Celonis and PAF. AS André S. Software-Developer Industrial Automation Used the software for: 1-2 years ### "Easy process mining using Power BI" June 2, 2022 5.0 Pros Exchange with process.science is just amazing. Desired functions are gladly included in the planning and will be implemented in a timeline manner. UX is very straightforward and clean. Cons Some special Features for our cases are currently Missed but we are in a steady communication and i am looking forward working with this amazing team Alternatives considered [Celonis](https://www.capterra.com/p/156958/Celonis/)[UiPath](https://www.capterra.com/p/135186/UiPath-Robotic-Process-Automation/) Review Source NK Nikhil K. Sr. Project Associate Information Technology and Services Used the software for: 6-12 months ### "Effective Tool to ease the Process management" May 14, 2023 5.0 It was a good experience using process.science as it is a useful resource to improve our organization process which increase efficiency. Pros It is a very robust and good tool to manage the Process management on a web platform by providing all the support like process mapping, process analysis and automation. Cons Not as such, well featured and updated platform with all required features. Reason for choosing process.science Has not required features ! Review Source PS Philip S. Managing Consultant Information Technology and Services Used the software for: 2+ years ### "High quality process mining solution based on standard BI" October 3, 2023 5.0 Very good solution for clients that also have process data in place and need find a solution to visualize processes. Pros That it builds a combination of standard Bi and Process MIning. Clients don't need to buy all ETL components. Cons Implementation could be more easy to use process.science. Reason for choosing process.science Every tool has its own advantages Review Source AR Alexander R. Consulting Manager Information Technology and Services Used the software for: 2+ years ### "Best price / quality and highly flexible" April 26, 2022 5.0 Pros The software integrates perfectly into existing BI pipeline, thus it empowers already implemented security and governance flows and reduces unneeded dependencies to overpriced solutions well known in process mining industry. Cons There is not much to mention. The software does exactly what it should do if applied correctly. Review Source Response from process.science May 8, 2022 Hi Alexander, Thank you for your feedback, we are happy that you like our software so much. JM Jacob M. Early Researcher Higher Education Used the software for: Less than 6 months ### "Streamlined Research Management with Process.science" February 18, 2023 4.0 Pros Process.science has made our research process incredibly efficient and streamlined. It's easy to create and manage experiments, and the platform allows us to collaborate seamlessly with our team members. The real-time data visualization helps us make informed decisions, and the integration with 3rd party tools like Excel and R has made data analysis a breeze. The customer support team is always quick to respond and very helpful, which has made our experience with process.science very positive. Cons The only downside we've experienced with process.science is that it can be a bit overwhelming for new users. The learning curve is steeper than we expected, and it can take some time to get used to all of the different features and options available. Additionally, we've experienced some technical glitches on occasion, although these have been quickly resolved by the customer support team. Review Source PH Philipp H. Consultant Banking Used the software for: 1-2 years ### "Best Process Mining on Business Intelligence Tool " April 26, 2022 5.0 Great, enthusiastic team. Pros Flexibility, Data Integration, Visualization, Ease of use Cons Number of visuals available (however, this is steadily growing) Reason for choosing process.science Cost-benefit, flexibility of solution Review Source Response from process.science May 4, 2022 Thank you Philipp, we will definitly release new visuals in the future aswell. Samwel D. Customer Service Executive Information Services Used the software for: 1-2 years ### "Great Mining Tool" February 28, 2023 4.0 I have had a great general experience with process.science software for my organisation. It Is easy and simple solution for automation and process analysis. Pros The best features I like about process.science software are its simply, fast and great user interface. It integrates well with other tools like Excel making it a great platform for research and analysis. Cons Process.Science is costly compared to other similar softwares. Some features of the software also make sluggish. Review Source VR Verified Reviewer Software Engineer Computer Software Used the software for: 6-12 months ### "Powerful Mining tool in addition to support to Power BI." May 9, 2022 5.0 Pros Process.Science is useful in Process mining and it is an electronic tool for combining business data analysis and process optimization. Its Process Miner for Power BI transfers all events from our ERP system and displays them in an interactive flowchart. In this way, our actual business operations are completely transparent, without subjective influences. Cons There is nothing bad to say about this tool, it has made our processes smoother and better. Review Source Response from process.science May 11, 2022 Thank you for the good rating, we are pleased that our software helps you to analyse and optimise your processes. HK Harun K. Founder Computer Software Used the software for: 6-12 months ### "Excellent process analysis system" May 23, 2022 5.0 Pros process.science offers high end process analysis features that makes it a perfect solution. Cons Time period of free trial version needs to be longer. Review Source Response from process.science May 25, 2022 Hi Harun, thank you very much for your great review. Regarding the time span of the test version, I can say that we are always ready to extend it if necessary in order to be able to make final decisions. FS Frank S. Group Leader Technical Auditing Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Process Mining for Audit" October 4, 2023 4.0 Pros With PowerBI, you can quickly and comprehensively conduct audit-related process mining visualizations and analysis. In particular, we examine the P2P process in this context Cons The creation of the necessary event log files is complex and should be coordinated with an expert. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.