# process.science Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is process.science the right Business Process Management solution for you? Explore 106 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211712/process-science/reviews

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process.science

4.8 (106)

[View alternatives](https://www.capterra.com/p/211712/process-science/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of process.science

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

EE

Eren E

Adjunct FacultyHigher Education, 201 - 500 employeesUsed the software for: More than 2 years.

“The most impressive features are niche and insightful process mining visualization components.“

January 8, 2026

Shivam D

system engineerMarket Research, 10,001+ employeesUsed the software for: 1-2 years.

“Some users may find that certain features or integrations they require are missing from Process.science, which could limit the product's effectiveness for their specific needs.“

April 10, 2023

Shivam D

system engineerMarket Research, 10,001+ employeesUsed the software for: 1-2 years.

“It allows businesses to model, execute, monitor, and optimize their processes, which can help them to identify bottlenecks, inefficiencies, and areas for improvement.“

April 10, 2023

shiva j

assistant managerCivil Engineering, 10,001+ employeesUsed the software for: 1-2 years.

“Some users may find certain features or functionalities challenging to use, especially if they are not accustomed to similar tools or have limited technical expertise.“

April 14, 2023

Shivam D

system engineerMarket Research, 10,001+ employeesUsed the software for: 1-2 years.

“By optimizing their processes, businesses may be able to reduce the time and resources required to complete tasks and increase productivity.2.Reduced costs: By identifying inefficiencies and areas for improvement, businesses may be able to reduce costs associated with their operations.“

April 10, 2023

Zyra Joy L

CSRHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 6-12 months.

“One of these disadvantages is that new users may encounter a learning curve when utilizing the platform for the first time.“

May 2, 2023

Shivam M

Python DeveloperInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: Less than 6 months.

“All the assigned task can be easily tracked and monitored and the foremost, it has a direct integration with Power BI that allows me to further analyze my data and make even better decisions.“

June 28, 2023

WA

Wilim A

Head of Education and Community DevelopmentE-Learning, 2 - 10 employeesUsed the software for: 6-12 months.

“Another potential negative is that the platform is dependent on existing systems and software, which may limit its integration capabilities if a company's systems are outdated or not properly configured.“

February 18, 2023

## Showing most helpful reviews

Showing 1-25 of 106 Reviews

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Reviewer's Role

Length of Use

Frequency of Use

shiva J.  
assistant manager  
Civil Engineering  
Used the software for: 1-2 years

### "Streamline Your Business Processes with Process.Science: Empowering Efficient Workflow Management"

April 14, 2023

5.0

1.Inefficient and manual business processes: Process.science could help streamline and automate business processes, reducing manual effort, minimizing errors, and improving overall process efficiency.2.Lack of visibility and control: Process.science could provide real-time data, analytics, and reporting capabilities, enabling organizations to gain better visibility and control over their business processes, identify bottlenecks or inefficiencies, and make data-driven decisions for process optimization.3.Compliance and governance challenges: Process.science may offer robust control mechanisms, such as access controls, permissions, and role-based authorization, helping organizations meet compliance and governance requirements, and ensuring that processes are executed securely and in adherence to organizational policies.4.Data silos and lack of integration: Process.science's third-party integrations could help organizations seamlessly integrate with existing business systems, such as CRM, ERP, or other applications, enabling data exchange and process automation across different systems, reducing data silos, and improving data consistency and accuracy.5.Manual and error-prone form processes: Process.science's forms automation capabilities could help organizations automate form generation, submission, data validation, and data capture, reducing manual errors, improving data quality, and accelerating form-based processes.

Pros

Process.science is a business process management (BPM) software that offers various features designed to streamline and optimize business processes. Some of the features that may be impactful and useful in a BPM software like process.science could include:Process Modeling & Designing: The ability to visually model and design business processes using drag-and-drop tools, flowcharting capabilities, and other intuitive interfaces can greatly assist in creating efficient and effective process workflows.Rules-Based Workflow: The ability to define and implement rules-based workflows that automate tasks, decisions, and actions based on predefined rules can help in improving process efficiency and accuracy.Third Party Integrations: Seamless integration with existing business systems, such as CRM, ERP, or other third-party applications, can enhance process automation and enable smooth data exchange between systems.Business Process Control: Robust control mechanisms, such as access controls, permissions, and role-based authorization, can ensure that processes are executed securely and in compliance with organizational policies.Real-time Data: Real-time data and analytics capabilities can provide insights into process performance, identify bottlenecks or inefficiencies, and enable data-driven decision-making for process optimization.

Cons

there may be some potential areas for improvement or limitations that could vary depending on the specific needs and requirements of an organization. These could include:Missing Features: process.science may not have all the features or functionalities that some organizations may require for their specific business processes. It's important to thoroughly evaluate the feature set of the software and ensure it aligns with your organization's needs.Usability Challenges: The ease of use of process.science may vary depending on the skill level of users and their familiarity with BPM software. Some users may find certain features or functionalities challenging to use, especially if they are not accustomed to similar tools or have limited technical expertise.Integration Complexity: Integrating process.science with existing business processes or systems may require additional effort or expertise, depending on the complexity of the organization's IT landscape and the availability of integrations with other software or systems. It's important to carefully assess the integration capabilities and requirements of process.science to ensure smooth integration with existing processes and systems.Learning Curve: Like any new software, there may be a learning curve associated with process.science as users become familiar with its interface, functionalities, and workflows. Adequate training, documentation, and support resources may be necessary to help users get up to speed quickly .

Alternatives considered

[Celonis](https://www.capterra.com/p/156958/Celonis/)

Reason for choosing process.science

Here are some potential reasons why you might choose process.science over alternative products:1.Seamless integration with Microsoft Power BI and Qlik Sense: If you are already using Power BI or Qlik Sense for data analysis and visualization, the out-of-the-box integration of process.science with these platforms could be a compelling factor.2.Real-time process analysis: process.science claims to offer automated real-time process analysis, utilizing data from your ERP system. If real-time insights into your business processes are critical for your organization, this feature may be attractive.3.Automation of raw data into valuable business insights: process.science claims to transform raw data into valuable business insights automatically. If you are looking for a solution that can automate the analysis of your data and provide actionable insights, this could be a beneficial feature.4.User-friendly interface: process.science may offer an easy-to-use interface that simplifies the process of analyzing and optimizing business processes. If ease of use is a priority for your organization, this could be a factor in favor of process.science.5.Specific business problem solving: If you have identified specific business problems related to process inefficiencies, bottlenecks, or performance gaps, and process.science offers features that directly address those issues, it could be a compelling reason to choose this product.

Review Source

WA

Wilim A.  
Head of Education and Community Development  
E-Learning  
Used the software for: 6-12 months

### "The Ultimate Business Process Automation Solution with Process.science"

February 18, 2023

5.0

Our overall experience with process.science has been positive. The platform has allowed us to automate a wide range of business processes, which has led to increased productivity, efficiency, and compliance. While there are some potential limitations and drawbacks, the benefits of process.science far outweigh these issues. The platform is easy to use, and the customer support team is always available to help with any questions or issues that arise.

Pros

Process.science is a powerful automation tool that has the ability to automate virtually any business process. The platform is incredibly versatile, with features such as process modeling and design, process control, and forms automation. The visual representation of processes helps identify inefficiencies and bottlenecks, making it easy to improve processes and enhance productivity. The real-time monitoring feature ensures that issues are detected and resolved quickly, leading to increased compliance and efficiency. The forms automation capability is particularly impressive, with the ability to collect, process, and store data from forms, leading to significant time savings and improved customer service.

Cons

One potential drawback of using process.science is that it may have limited capabilities when it comes to handling more complex or nuanced tasks that require human judgment or decision-making. Another potential negative is that the platform is dependent on existing systems and software, which may limit its integration capabilities if a company's systems are outdated or not properly configured.

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Trello](https://www.capterra.com/p/211559/Trello/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Slack](https://www.capterra.com/p/135003/Slack/)

What sets process.science apart from other automation tools is its versatility and flexibility. The platform is capable of automating virtually any business process, from the most straightforward to the most complex. The visual representation of processes is particularly useful, making it easy to identify areas for improvement and increase efficiency. The forms automation capability is also a major strength, with the ability to collect, process, and store data from forms. Overall, process.science is an excellent choice for any business looking to automate their processes and improve efficiency.

Review Source

VR

Verified Reviewer  
Software Developer  
Financial Services  
Used the software for: 6-12 months

### "Looking towards the problem practically through process.science"

January 28, 2023

3.0

Pros

It allows us to understand and optimize complex systems and can lead to practical solutions in industries such as manufacturing, chemical engineering, and biotechnology. Additionally, the field is constantly evolving and offers opportunities for ongoing learning and professional growth.

Cons

Some people may not enjoy the highly technical and mathematical nature of process science. It can require a strong background in math and science, and the work can be challenging and demanding. Additionally, the field often involves working with complex equipment and processes, which can be stressful and require a high level of attention to detail. Additionally, the field may involve working in industrial environments which can be less pleasant for some people.

Review Source

EE

Eren E.  
Adjunct Faculty  
Higher Education  
Used the software for: 2+ years

### "process.science, as a super hero for academy"

January 8, 2026

5.0

Pros

The most impressive features are niche and insightful process mining visualization components. The built-in panes and main dashboard are completely surrounding your business scenario with varying perspectives.

Cons

Honestly, process.science is one of impressive process mining suites in the market with lower learning curve and cost-effective solutions. As a tiny feedback, license activation step can be faciliated.

Review Source

CM

Caio M.  
Data Analyst  
Consumer Services  
Used the software for: 6-12 months

### "Getting Better!!"

August 2, 2022

5.0

As I said before, my experience with the extension was very good, given the freedom to create and manipulate the generated model and the ease of installation. Having as point of improvement, in my opnion, the points mentioned previously.

Pros

The level of control and customization that is delivered once the daa model is generated, giving BI analysts greater freedom to manipulate data as they see fit.

Cons

In view of the Brazilian market for such technology, wich is still on the rise. My least favorite is the features like soma that we can see in other process mining tools.

Alternatives considered

[Celonis](https://www.capterra.com/p/156958/Celonis/)

Reason for choosing process.science

Considering a company that already has business intelligence (BI) expertise in place, bringing process science as an alternative that brigs a balance between cost and benefit, I would certainly recommend this tool.

Review Source

Himani R.  
Sr. Software Specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best software designed for Process Mining as per future requirement"

July 2, 2023

5.0

It was a good experience using process.science as it supported us in streamlining our process designing with its advanced tools.

Pros

It is one of a Best software designed for Process Mining as per future requirement, also helped in improving BI effectively.

Cons

we don't find any flaw as it designed with all the advanced and required features.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)

Reason for choosing process.science

Jira has limited features which we were looking for

Review Source

AK

Aman K.  
IT & Research Associate  
Information Technology and Services  
Used the software for: 6-12 months

### "Versatile and User-Friendly Process Management Software"

April 2, 2023

5.0

Process.Science is a highly effective process management and optimization software solution that offers a comprehensive suite of features, versatility, and exceptional customer support. It is an excellent choice for businesses seeking to streamline their processes and improve overall efficiency.

Pros

It is a highly effective software solution for process management and optimization. The platform provides a comprehensive suite of features that enable users to streamline their processes, automate workflows, and improve overall efficiency.

Cons

not any, only a time for training/using the software is require for a new member, rest all good and well featured tool

Alternatives considered

[zenphi](https://www.capterra.com/p/206520/zenphi/)

Reason for choosing process.science

not much cost effective platform than Process.science

Review Source

Prashant S.  
Sr Process Consultant  
Information Technology and Services  
Used the software for: I used a free trial

### "Go to platform for small and mid sized companies "

December 1, 2022

4.0

Pros

It is developing its core competency in two platforms. Power BI is a huge market in itself.

Cons

I am not sure of if it has integretion capabilities with Tableau. Please do consider doing it for that

Switched from

[Celonis](https://www.capterra.com/p/156958/Celonis/)

Lot of integration possible. Action flow capabilities

Review Source

VR

Verified Reviewer  
Procurement Lead  
Executive Office  
Used the software for: I used a free trial

### " process.science Review "

January 14, 2025

5.0

it was very useful and informative , i have explored new tactics to improve business process .

Pros

The ability to simulate the business process obtaining the results to streamline work activities and eliminate non value adding activities .

Cons

At the beginning there there was a challenge to understand how it's work

Review Source

Response from process.science

January 16, 2025

Thank you for your positive review of Process.Science! We're delighted that our solution has helped you successfully optimize your business processes. We understand there's an initial learning curve - that's why we're continuously working to make our Plug & Play Process Apps even more intuitive and offer comprehensive training options. Your feedback helps us to constantly improve Process.Science.

EK

Erick K.  
Medical Laboratory Technologist  
Hospital & Health Care  
Used the software for: 2+ years

### "BPA GOAT & BOAT"

July 23, 2024

5.0

Understanding complex systems is what I benefit a lot from process.science.

Pros

process.science enables me to understand data better by integrating with external apps such as Microsoft Power BI and Qlik Sense.

Cons

There is no daunting issue that I encounter on process.science.

Review Source

ST

Shadreck T.  
Chairperson  
Writing and Editing  
Used the software for: 6-12 months

### "Process Mining Software "

July 28, 2024

4.0

Through process mining, I am able to make informed business decisions.

Pros

process.science improve customer satisfaction and reduce operational cost through continuous business process improvement.

Cons

It was quite pricey to upgrade after exhausting free trial.

Review Source

VR

Verified Reviewer  
Senior Knowledge Services Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "The process management becomes easy with process.science"

May 4, 2023

5.0

A transparent process management.

Pros

The product give the flexibility to see the process transparently end - end , which gives us the real time updates and alters the customers if there any compliances that are not met . Great place to start the process management real time .

Cons

The API integration with the application could have been better , there are very small amount of application that could connect to process.science at the moment.

Review Source

VR

Verified Reviewer  
Software Engineer  
Financial Services  
Used the software for: 2+ years

### "Process mining tools with incredible optimizations"

August 5, 2022

5.0

We are using Process .science to optimize various processes around the company and the results have been quite appealing; from customer service all the way to accounting. Working in the back end, I highly appreciate the convinience to run flow tests and adjust deviations.

Pros

Quick processing of requests by the process mining tools. Allows you to adjust your process targets at any time incase you realize deviations. In this sense, we can correct errors in tasks before it gets severe. Has swift intergration with PowerBI and QlikSense.

Cons

Version 7 has had a few lags and downtimes. We raised the concern and the support team promised us the issue will be addressed in the new version 08.22 for power BI.

Review Source

John K.  
Financial Analyst  
Banking  
Used the software for: 2+ years

### "Gives the Value For Investment "

September 4, 2023

5.0

Pros

When you want to have a smooth workflow process, the tool to look for is the process.science. the tool is able to read the event logs and analyse the and offer a solution. It helpsbto solve complex workflow challenges in the workplace.

Cons

It integrates well and seamless, it's also easy ti use. No challenge yet.

Review Source

Alvin G.  
Computer Hardware Technician  
Public Safety  
Used the software for: 6-12 months

### "amazing tool"

May 4, 2023

4.0

Pros

This program is exceptional in streamlining and improving a variety of operations. Customers can leverage the platform's rich feature set to automate workflows, expedite processes, and boost overall productivity. In essence, this software is a complete toolkit that enables companies to improve operational effectiveness and accomplish business objectives more quickly and effectively.

Cons

Given that it now looks to be slightly more expensive than other equivalent commodities on the market, it would be extremely beneficial if this specific instrument could be made more cheap to a larger range of clients. More advanced features would also be desirable to improve the tool's functionality and provide its users with a more comprehensive solution. These improvements may boost the product's appeal and attract a larger user base.

Review Source

Pawan S.  
Specialist - Software Engineering  
Information Technology and Services  
Used the software for: 6-12 months

### "Best process management tool in the market "

May 15, 2023

5.0

Pros

Process.science is one of the best process management tool with the help of this tool we can automate workflow, manage process and increase productivity. It provides user-friendly interface which makes it easy to use.

Cons

I haven't face any issue with this tool and I'm satisfied with this tool.

Review Source

SS

Sumbhav S.  
Research Associate  
Information Technology and Services  
Used the software for: 6-12 months

### "Best Resource for Process Improvement and Business Analysis"

May 5, 2023

5.0

It was the good experience using Process.science as it is a very useful resource and support in streamlining the process in our organization.

Pros

It is a very effective online platform which provides resources and tools for process improvement, process modelling and business analysis. It supported us in process mapping and analytics to improve our overall work.

Cons

Not any, It has all updated features as per requirement.

Alternatives considered

[Bizagi](https://www.capterra.com/p/127621/BPM-Suite/)

Reason for choosing process.science

Has not required features

Review Source

NG

Nancy G.  
Marketing Specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "Efficient and Reliable Data Processing with process.science"

April 16, 2023

5.0

I have found process.science to be a reliable and efficient tool for data processing tasks. The wide range of data processing options and advanced analytics features have allowed me to perform complex data manipulations with ease. The user-friendly interface and fast performance have saved me time and effort in processing large datasets.

Pros

It offers a diverse set of data processing functions, including data cleansing, transformation, and aggregation, allowing for comprehensive data manipulation.

Cons

The tool currently has limited integration options with external data sources, which may require manual data uploads or exports from other platforms.

Review Source

YT

Ytzen T.  
Owner / General Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Improve your organizations performance with process.science "

August 11, 2022

5.0

We develop fieldservice-software based on Microsofts Dynamics CS Field Service targeted at specific audiences. Evaluating current processes and identifying bottlenecks or whatever causes the process not to perform top-notch, is quite easy with process.science. If your ambition as an organization is to perform better tomorrow and keep on to continuously improve your performance, you need to gain insight in how your processes are actually performing. process.science helps you just with that.

Pros

Ease of use, comprehensive functionality, available on Microsoft (Power) Platform (Power BI), pricing, support. process.science just delivers a wealth of features and functionality at an affordable price that integrates with the Microsoft Platform (Power BI).

Cons

The need to process data first to prepare for use instead of being available to use the sourcesystem directly.

Reason for choosing process.science

Easier to do business with and pricing.

Review Source

Arianna T.  
Project Engineer  
Construction  
Used the software for: 6-12 months

### "Functional Cloud Solution for Easy Process Change Tracking."

September 17, 2022

5.0

Effective system for process control and generation of accurate data analytics and very response data connectors.

Pros

The Cloud capabilities is excellent and reporting features are effective, and through its functional notification options it keeps everything updated. The multiple project operations management and tracking all the changes across multiple Construction projects.

Cons

Easy software with reliable free trial for capability testing and the deployment is very simple and flowing.

Review Source

AK

Ahmad K.  
Manager  
Computer Software  
Used the software for: Less than 6 months

### ""great pr awsome features""

June 5, 2023

5.0

my overall experience has been process.science so great.

Pros

process.science has been used all function advanced level easy to create template or twork for science technologies.

Cons

process.science will help help uses for bussies purpose. so good i have no dislike.

Review Source

DS

Digvijay S.  
Operational Head  
Building Materials  
Used the software for: Less than 6 months

### "Perfect software for anlyasis"

June 4, 2023

5.0

Intergation with Power BI tool & help us in many projects

Pros

It's ability to collect data and store data and specially the automation features, user-friendly interface & easy to navigate.

Cons

I like everything about this tools, just the third party integration is limited.

Review Source

VN

Vince N.  
Data Consultant  
Management Consulting  
Used the software for: 6-12 months

### "Process Science Xtract"

June 8, 2022

4.0

The overall experience is really good; easy to use, nice features as colouring the happy flow and A-B testing, convenient that it works in Power BI.

Pros

We like that we can make our happy-flow stand out by giving it other colours, this is really helpfull and nice to look at when process flows get larger. Another thing that we like is that you can plot two process flows next to eachother and change the filters, this way you can compare two process flows at the same time (A-B testing). For example: one before improvements and the second one after improvements.

Cons

It's really easy to use the basics which are prepared for you. But when you want something that is not already prepared for you, it's difficult to come up with the correct codes yourself. This is something we need to get better in over time. Therefore we need the help of Process Science and work it out together.

Review Source

SG

Séphora G.  
juriste  
Judiciary  
Used the software for: 1-2 years

### "A Review of Process.Science for Streamlining Workflow"

January 29, 2023

5.0

Pros

Process.Science is an innovative software that streamlines workflow, making it easier to manage complex processes. The software's user-friendly interface and automation capabilities are a real asset for businesses looking to optimize their workflow. In addition, the software is highly customizable, which allows businesses to adapt it to their specific needs.

Cons

However, some users have reported that the software can be difficult to set up and configure, especially for those without prior experience. The software's integration with other tools may also be limited, which can be a drawback for businesses looking to streamline their entire workflow. The cost of the software can also be a concern for some, as it may not be affordable for all businesses.

Review Source

TK

Tarig K.  
Chief Operating Officer  
Investment Management  
Used the software for: 2+ years

### "Optimizes day-to-day work for frontline teams"

June 10, 2022

5.0

Pros

Streamlines communication between multiple in-house teams - IT, Maintenance and Quality Assurance. I can instantly see which tasks have been completed, which ones are in progress, and which ones are overdue.

Cons

I haven't had any issues with the system but it can be more user-friendly

Review Source

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