# Canapii Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Canapii Software - reviews, pricing plans, popular comparisons to other Event Management products and more.

Source: https://www.capterra.com/p/211741/Canapii

---

# 

 Canapii Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Canapii

## What is Canapii?

Canapii provides unique solutions to manage in-person, hybrid and virtual events. As the only supplier with genuine 24/7 customer service, our global team lives and breathes events, no matter their location or size. By being ahead of the innovation curve, we enable our customers to impress their audiences every step of the way. Conferences, board meetings, webinars, hybrid events, interactive podcasts, press briefings, online training, workshops, you name it. We do it all.

## What is Canapii used for?

[Virtual Event](https://www.capterra.com/virtual-event-software/)[Event Management](https://www.capterra.com/event-management-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/)

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for Canapii?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://canapii.com/&name=Canapii)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Canapii

4.4 (19)

VS.

[4.5 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (19)

Ease Of Use

4.1 (7,385)

Value For Money

4.0 (10)

Value For Money

4.1 (4,546)

Customer Service

4.4 (12)

Customer Service

4.5 (4,510)

## Canapii alternatives

[4.8 (378)](https://www.capterra.com/p/167140/BigMarker/reviews/)

Starting price

Contact vendor for pricing

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

[4.4 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

Starting price

$25.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/237272/Webex/)

[Hubilo](https://www.capterra.com/p/165157/Hubilo/)

[4.6 (154)](https://www.capterra.com/p/165157/Hubilo/reviews/)

Starting price

$10000.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/165157/Hubilo/)

Highest Rated

[Kommunity](https://www.capterra.com/p/238401/Kommunity/)

[5.0 (2)](https://www.capterra.com/p/238401/Kommunity/#reviews)

Starting price

$7.99

Per User, Per Month

[Learn More](https://www.capterra.com/p/238401/Kommunity/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Live Streaming

4.6 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Live stream to multiple devices simultaneously

Real-Time Chat

4.5 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with customers, users, etc.

Reporting/Analytics

4.5 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Attendee Management

4.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Customizable Branding

4.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Online Registration

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Real-time registration over the web

Canapii 117 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access event or meeting agenda online

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Build unique software tools based on your specific requirements

Manage attendance for classes, shifts, meetings, or events

Process of managing, tracking, and communicating with individuals who are registered to attend an event

List information about event guests

A list of registered participants

Track and analyze various metrics such as demographics, psychographics, behavior and other insights

Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)

Use AI to convert voice into text automatically

Create, manage, and print wearable badges

Group collaboration to solve ideas in a productive and concentrated manner.

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Sub-room created within virtual meeting/class

Track and manage schedules and meetings via an integrated calendar

Record the audio of phone conversations for quality assurance purposes

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Software that specializes in managing events such as conferences, conventions and trade shows

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Digital displays use technologies such as LCD, LED, projection and e-paper

Participants can alert the host if they have a question when they are muted

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Tracks metrics that provide insight into how a user interacts with any interface or product

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Show location of event's rooms and activities on a digital map

Plan marketing campaigns for events

Online registration for events

Plan an event's time and location

Manage tickets for specific events

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Public or private sharing of digital files such as documents, audio/video, images, and more

Store, manage and track all forms in a centralized location

Games or game-like elements to track progress and reward accomplishments

High-definition audio and/or video capabilities

Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.

Allow the audience to interact or engage with the content

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Ability to chat online in real time

Live stream to multiple devices simultaneously

Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Controls/tools to moderate the session

Observe and track the demand, usage, progress or quality of a system, product, or user

Utilize the same app for multiple events

Supports various file formats

Broadcast an event, performance, or video using a live feed from multiple cameras

Stream to multiple platforms simultaneously

Discover and connect with speakers and attendees at an event

Record the audio of phone conversations for quality assurance purposes

An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience

Send personal messages to clients or attendees

Real-time registration over the web

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Enable custom polls/voting to facilitate decision-making or increase engagement

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Share and present designs

Send messages to selected individual(s) from the entire audience

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Broadcast live video streams

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Record live video calls to play later

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Digitally share screen view with others

Record active support and chat sessions for auditing and training

Allow users to access multiple services after entering their login credentials once

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Stream directly to social media channels

Market event via social media tools

List information about event speakers

Split the screen or display multiple presenters

Provide sponsors with dedicated digital space within event website

Raise funds via sponsors and grants

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Customize, sell, and distribute tickets

Presenter can see and hear participants and vice versa.

Presenter can see and hear participants and vice versa

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Profiles of users providing basic information

Record and playback video calls

Connect with meeting participants remotely over video

Store and manage online video content

Allows users to view videos without downloading media files

Supports various video file formats

Virtual waiting area for attendees

Make a list and register visitors

Manage volunteer information and direct volunteer resources

Built-in website builder or integration with third-party site

Allows multiple users to simultaneously annotate on a digital whiteboard

Features

4.4 (19)

4.4

Based on 19 reviews

## Pricing

Value for money

4.0 (10)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.0 (10)

4.0

Based on 10 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[

Walls.io](https://www.capterra.com/p/169321/Walls-io/)[

Marketo Sales Connect](https://www.capterra.com/p/227165/Marketo-Sales-Connect/)

## Support, customer service and training options

Customer Service

4.4 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (12)

4.4

Based on 12 reviews

## User reviews

Overall rating

4.4

Based on 19 reviews

Filter by rating

5(11)

4(6)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AW

Anne W.

consultant

Mental Health Care

### "ACAMH meeting"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

1/10

March 21, 2024

Poor, to be avoided-I assume there are other platforms available.

Pros

nothing, a weak platform and fiddly to log on

Cons

all of it. it was unable to cope with the conference which was frustrating as a paid listener.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Marie C.

Senior Account Manager

Consumer Goods

### "User of Canapii for Virtual Conference"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 6, 2023

Pros

Easy to navigate around, was able to watch videos without any disruptions and communicate well with others throughout the platform.

Cons

Nil at this point, overall an easy experience

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GC

Geetika C.

Sales & marketing Coordinator

Hospitality

### "Canapii review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

October 19, 2022

Satisfied

Pros

I recently used this app and i am now a fan of it. It has every single features that an event management app should have.

Cons

The user experience, specially the APP is not that upto mark. The last moment updates does not reflect on the app

Reasons for choosing Canapii

I found this from one of the event and proposed it to my company and then we buy the the moderator access and used for our region hotel summit.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Amr M.

Instructional Designer.

Higher Education

### "Engaging Virtual Event Platform."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 25, 2022

Canapii helps me network with colleagues and have productive conversations with my industry leaders through virtual events and webinars. It's a distraction-free platform that makes it easy to create, manage, and access my previously attended events, all within one simple dashboard.

Pros

I like The main dashboard (Master Console) because it has a simple design and allows me to manage and see all the events I'm attending or hosting in one place. Also, the fixed header menu of the event page has the most needed tools and features that both attendees and hosts need to manage their profiles, find information, interact and have a successful event.

Cons

The android mobile application needs more enhancement to deliver a better User Experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FL

Ferwin L.

CEO

Information Technology and Services

### "canapi Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 16, 2021

Pros

makes conducting a seminar easy and fast

Cons

might be internet concern, a bit lagging

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PB

Piotr B.

CEO, VP

Information Technology and Services

### "Canapii fo Canalys Channel Conference"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 7, 2021

Pros

The product is very intuitive and easy to use; it is graphically attractive and has a clear menu.

Cons

Sometimes it took too long to start transmission or playback; messages about incompatible browsers or drivers also appeared, but when you clicked again everything worked.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MI

Mario I.

Channel Account Manager

Computer Software

### "Easy handling"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 7, 2021

Pros

Really easy handling no complexity at all

Cons

not to much features, good oversight at all

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Jennifer K.

Recruiter

Food & Beverages

### "Very Happy with Canapii "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2021

It was very good overall experience. I was able to get tech support, resources and personalized service from my contact \[SENSITIVE CONTENT\]. She provided exceptional service and guidance to help me get my event set up to perfection.

Pros

Working from the back end and seeing the beautiful we page that showcased the company. It had so many features, chats, videos, messaging.

Cons

It could have been something wrong with the software or my network but for one hour I could not log into my event. I tried using Chime and I tried using Teams to start a live session but neither worked. Some of my attendees said they had trouble logging in a they didn't know how to get on. But for the most part I knew how to navigate and was able to guide them.

Alternatives considered

[Radancy](https://www.capterra.com/p/275758/Radancy/)

Reasons for choosing Canapii

Brazen was too expensive and the company was watching costs due to COVID

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AT

Anne T.

Training Manager

Education Management

### "Tod’s review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 8, 2021

I have used Canapii as both an attendee and an organizer. Both experiences went great!

Pros

Canalys is an intuitive platform whereby users can navigate easily through the content and networking elements it has to offer.

Cons

It’s always difficult to try and replicate a physical event into a virtual one. I would have loved to have some event templates to help me throughout my event planning journey.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Mav P.

Senior inventor

Management Consulting

### "An Excellent Service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2021

Pros

Having tried a number of platforms in the past, this exceeded my expectations and meant my event ran smoother than ever before

Cons

Nothing! I had great support throughout my process

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/211741/Canapii/reviews/)

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