---
title: "Canapii Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Canapii Software - reviews, pricing plans, popular comparisons to other Event Management products and more."
source_url: "https://www.capterra.com/p/211741/Canapii/"
page_type: "product"
language: "en"
---

# 

 Canapii Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Canapii

## What is Canapii?

Canapii provides unique solutions to manage in-person, hybrid and virtual events. As the only supplier with genuine 24/7 customer service, our global team lives and breathes events, no matter their location or size. By being ahead of the innovation curve, we enable our customers to impress their audiences every step of the way. Conferences, board meetings, webinars, hybrid events, interactive podcasts, press briefings, online training, workshops, you name it. We do it all.

## What is Canapii used for?

[Virtual Event](https://www.capterra.com/virtual-event-software/)[Event Management](https://www.capterra.com/event-management-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Canapii?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://canapii.com/&name=Canapii)

## Canapii Overview

Updated August 2026

AI summary

Canapii equips organizations of all sizes with event management, hybrid, and virtual event tools, enabling teams to handle attendee registration, scheduling, and engagement across in-person and online formats. Its features include live streaming, ticketing, agenda management, analytics, and customizable branding, along with integrations and mobile access, supporting event delivery through web, desktop, and mobile platforms.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Canapii

4.4 (19)

VS.

[4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (19)

Ease Of Use

4.2 (154)

Value For Money

4.0 (10)

Value For Money

4.2 (140)

Customer Service

4.4 (12)

Customer Service

4.5 (150)

## Canapii alternatives

[4.3 (6)](https://www.capterra.com/p/234990/Swapcard/#reviews)

Starting price

$610.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

67%

of reviewers

rated it above 4 stars

[Hubilo](https://www.capterra.com/p/165157/Hubilo/)

[4.6 (154)](https://www.capterra.com/p/165157/Hubilo/reviews/)

Starting price

$10000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/165157/Hubilo/)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

[4.4 (7,410)](https://www.capterra.com/p/237272/Webex/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/237272/Webex/)

Highest Rated

[Kommunity](https://www.capterra.com/p/238401/Kommunity/)

[5.0 (2)](https://www.capterra.com/p/238401/Kommunity/#reviews)

Starting price

$7.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/238401/Kommunity/)

## FAQs about Canapii

Overview

### Which roles and teams benefit most from Canapii?

Canapii is most used by business leaders, account and partner management teams, and training or project coordinators who run events, webinars, and stakeholder programs. Executives use it for visibility and decision-making, while recruiters, marketers, and instructional teams rely on it to manage attendee engagement, content delivery, and communication workflows.

Answer based on 19 reviews

Overview

### What company size and specific industries is Canapii built for?

Canapii is designed for organizations and individuals of all sizes across any industry worldwide. It does not focus on a specific company size, sector, or market segment, making it suitable for a broad range of users with varied event and collaboration needs.

Features and Usability

### What are the key features of Canapii?

Canapii offers event management features such as registration, ticketing, agenda management, attendance management, and attendee tracking. It also includes virtual event tools like live streaming, virtual lobby, breakout rooms, chat/messaging, polls/voting, and screen sharing, plus analytics, reporting, access controls, and customizable branding.

Integrations

### Which third-party tools and platforms does Canapii integrate with?

Canapii integrates with 6 third-party tools, including marketing and engagement platforms like Marketo Engage, Marketo Sales Connect, and Walls.io, plus collaboration and payments tools such as Slack, Stripe, and Webex Suite. These catalog integrations cover lead management, team communication, payment processing, and event engagement.

Getting Started and Support

### What training and onboarding options does Canapii offer?

Canapii provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover group instruction, documentation offers written reference material, and videos provide self-paced learning support for teams getting started.

Getting Started and Support

### What customer support options does Canapii offer?

Canapii provides email/help desk support, FAQ/forum access, a knowledge base, 24/7 live rep assistance, and chat. Support is structured around self-service articles and direct contact options, giving users several ways to find answers or reach help when needed.

## Features

AI summary

Based on 7,313 Event Management reviews

Capterra data shows that buyers of Event Management software rank the following features as their top priorities:

-   **Registration Management** (**53%** of reviewers rated this feature as critical)
-   **Event Scheduling** (**52%**)
-   **Attendee Management** (**48%**)

Canapii supports all three of the features reviewers rate highest: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses manage sign-ups, organize event timelines, and keep attendee details up to date, allowing teams to run events more efficiently and deliver a better participant experience.

Registration Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Event Scheduling

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Plan an event's time and location

Attendee Management

4.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Live Streaming

4.6 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Live stream to multiple devices simultaneously

Real-Time Chat

4.5 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with customers, users, etc.

Reporting/Analytics

4.5 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Canapii 117 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Agenda Management: Access event or meeting agenda online
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Development: Build unique software tools based on your specific requirements
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Attendee Profiles: List information about event guests
- Attendee Tracking: A list of registered participants
- Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights
- Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)
- Automatic Transcription: Use AI to convert voice into text automatically
- Badge Management: Create, manage, and print wearable badges
- Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner.
- Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.
- Breakout Rooms: Sub-room created within virtual meeting/class
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Call Recording: Record the audio of phone conversations for quality assurance purposes
- Chat/Messaging: Communicate using direct chat or messages within the system
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper
- Electronic Hand Raising: Participants can alert the host if they have a question when they are muted
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Maps: Show location of event's rooms and activities on a digital map
- Event Marketing: Plan marketing campaigns for events
- Event Registration: Online registration for events
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Forms Management: Store, manage and track all forms in a centralized location
- Gamification: Games or game-like elements to track progress and reward accomplishments
- HD Audio/Video: High-definition audio and/or video capabilities
- Host Controls: Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.
- Interactive Content: Allow the audience to interact or engage with the content
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Live Chat: Ability to chat online in real time
- Live Streaming: Live stream to multiple devices simultaneously
- Live Streaming Production: Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Mobile Access: Access software remotely via mobile devices
- Moderation: Controls/tools to moderate the session
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Event: Utilize the same app for multiple events
- Multimedia Support: Supports various file formats
- Multiple Camera Feeds: Broadcast an event, performance, or video using a live feed from multiple cameras
- Multistreaming: Stream to multiple platforms simultaneously
- Networking: Discover and connect with speakers and attendees at an event
- On-Demand Recording: Record the audio of phone conversations for quality assurance purposes
- On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience
- One-to-One Messaging: Send personal messages to clients or attendees
- Online Registration: Real-time registration over the web
- Payment Processing: Accept, record, and reconcile financial transactions
- Personalization: Adjust communications based on previous interactions or personal preferences
- Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement
- Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet
- Presentation Tools: Share and present designs
- Private Chat: Send messages to selected individual(s) from the entire audience
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-time Broadcasting: Broadcast live video streams
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recording: Record live video calls to play later
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Screen Sharing: Digitally share screen view with others
- Session Recording: Record active support and chat sessions for auditing and training
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Media Streaming: Stream directly to social media channels
- Social Promotion: Market event via social media tools
- Speaker Profiles: List information about event speakers
- Split/Multi-Screen: Split the screen or display multiple presenters
- Sponsor Pages: Provide sponsors with dedicated digital space within event website
- Sponsorship Management: Raise funds via sponsors and grants
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticketing: Customize, sell, and distribute tickets
- Two Way Audio & Video: Presenter can see and hear participants and vice versa.
- Two-Way Audio & Video: Presenter can see and hear participants and vice versa
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- User Profiles: Profiles of users providing basic information
- Video Call Recording: Record and playback video calls
- Video Conferencing: Connect with meeting participants remotely over video
- Video Management: Store and manage online video content
- Video Streaming: Allows users to view videos without downloading media files
- Video Support: Supports various video file formats
- Virtual Lobby: Virtual waiting area for attendees
- Visitor Registration: Make a list and register visitors
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Website Management: Built-in website builder or integration with third-party site
- Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (19)

4.4

Based on 19 reviews

## Pricing

Value for money

4.0 (10)

### Starting price

Free trial available

Value for money

4.0 (10)

4.0

Based on 10 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[

Walls.io](https://www.capterra.com/p/169321/Walls-io/)[

Marketo Sales Connect](https://www.capterra.com/p/227165/Marketo-Sales-Connect/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (12)

4.4

Based on 12 reviews

## User reviews

Overall rating

4.4

Based on 19 reviews

Filter by rating

5(11)

4(6)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AW

Anne W.

consultant

Mental Health Care

### "ACAMH meeting"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

1/10

March 21, 2024

Poor, to be avoided-I assume there are other platforms available.

Pros

nothing, a weak platform and fiddly to log on

Cons

all of it. it was unable to cope with the conference which was frustrating as a paid listener.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Marie C.

Senior Account Manager

Consumer Goods

### "User of Canapii for Virtual Conference"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 6, 2023

Pros

Easy to navigate around, was able to watch videos without any disruptions and communicate well with others throughout the platform.

Cons

Nil at this point, overall an easy experience

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GC

Geetika C.

Sales & marketing Coordinator

Hospitality

### "Canapii review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

October 19, 2022

Satisfied

Pros

I recently used this app and i am now a fan of it. It has every single features that an event management app should have.

Cons

The user experience, specially the APP is not that upto mark. The last moment updates does not reflect on the app

Reasons for choosing Canapii

I found this from one of the event and proposed it to my company and then we buy the the moderator access and used for our region hotel summit.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Amr M.

Instructional Designer.

Higher Education

### "Engaging Virtual Event Platform."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 25, 2022

Canapii helps me network with colleagues and have productive conversations with my industry leaders through virtual events and webinars. It's a distraction-free platform that makes it easy to create, manage, and access my previously attended events, all within one simple dashboard.

Pros

I like The main dashboard (Master Console) because it has a simple design and allows me to manage and see all the events I'm attending or hosting in one place. Also, the fixed header menu of the event page has the most needed tools and features that both attendees and hosts need to manage their profiles, find information, interact and have a successful event.

Cons

The android mobile application needs more enhancement to deliver a better User Experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FL

Ferwin L.

CEO

Information Technology and Services

### "canapi Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 16, 2021

Pros

makes conducting a seminar easy and fast

Cons

might be internet concern, a bit lagging

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PB

Piotr B.

CEO, VP

Information Technology and Services

### "Canapii fo Canalys Channel Conference"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 7, 2021

Pros

The product is very intuitive and easy to use; it is graphically attractive and has a clear menu.

Cons

Sometimes it took too long to start transmission or playback; messages about incompatible browsers or drivers also appeared, but when you clicked again everything worked.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MI

Mario I.

Channel Account Manager

Computer Software

### "Easy handling"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 7, 2021

Pros

Really easy handling no complexity at all

Cons

not to much features, good oversight at all

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Jennifer K.

Recruiter

Food & Beverages

### "Very Happy with Canapii "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2021

It was very good overall experience. I was able to get tech support, resources and personalized service from my contact \[SENSITIVE CONTENT\]. She provided exceptional service and guidance to help me get my event set up to perfection.

Pros

Working from the back end and seeing the beautiful we page that showcased the company. It had so many features, chats, videos, messaging.

Cons

It could have been something wrong with the software or my network but for one hour I could not log into my event. I tried using Chime and I tried using Teams to start a live session but neither worked. Some of my attendees said they had trouble logging in a they didn't know how to get on. But for the most part I knew how to navigate and was able to guide them.

Alternatives considered

[Radancy](https://www.capterra.com/p/275758/Radancy/)

Reasons for choosing Canapii

Brazen was too expensive and the company was watching costs due to COVID

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AT

Anne T.

Training Manager

Education Management

### "Tod’s review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 8, 2021

I have used Canapii as both an attendee and an organizer. Both experiences went great!

Pros

Canalys is an intuitive platform whereby users can navigate easily through the content and networking elements it has to offer.

Cons

It’s always difficult to try and replicate a physical event into a virtual one. I would have loved to have some event templates to help me throughout my event planning journey.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MP

Mav P.

Senior inventor

Management Consulting

### "An Excellent Service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 6, 2021

Pros

Having tried a number of platforms in the past, this exceeded my expectations and meant my event ran smoother than ever before

Cons

Nothing! I had great support throughout my process

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/211741/Canapii/reviews/)

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