--- title: "Canapii Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Canapii Software - reviews, pricing plans, popular comparisons to other Festival Management products and more." source_url: "https://www.capterra.com/p/211741/Canapii/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Canapii Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Canapii ## What is Canapii? Canapii provides unique solutions to manage in-person, hybrid and virtual events. As the only supplier with genuine 24/7 customer service, our global team lives and breathes events, no matter their location or size. By being ahead of the innovation curve, we enable our customers to impress their audiences every step of the way. Conferences, board meetings, webinars, hybrid events, interactive podcasts, press briefings, online training, workshops, you name it. We do it all. ## What is Canapii used for? [Virtual Event](https://www.capterra.com/virtual-event-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/)[Event Management](https://www.capterra.com/event-management-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Canapii?[Manage this product listing](https://www.g2.com/products/canapii/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Canapii 4.4 (19) VS. [4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (19) Ease Of Use 4.2 (634) Value For Money 4.0 (10) Value For Money 4.2 (564) Customer Service 4.4 (12) Customer Service 4.5 (622) ## Canapii alternatives [4.3 (6)](https://www.capterra.com/p/234990/Swapcard/#reviews) Starting price $610.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [4.8 (128)](https://www.capterra.com/p/161367/Eventsquid/reviews/) Starting price $4725.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (379)](https://www.capterra.com/p/167140/BigMarker/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [vFairs](https://www.capterra.com/p/149104/vFairs/) [4.8 (634)](https://www.capterra.com/p/149104/vFairs/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149104/vFairs/) ## FAQs about Canapii Overview ### Which roles and teams benefit most from Canapii? Canapii is most used by business managers, executives, account and partner teams, and training or project leads who run events, engagement, and communications. Leadership uses it for visibility and coordination, while marketing, recruiting, and learning teams rely on it to manage attendee experiences, networking, content delivery, and follow-up workflows. Answer based on 19 reviews Overview ### What company size and specific industries is Canapii built for? Canapii is designed for organizations of all sizes, from small teams to large enterprises, as well as individual users worldwide. It does not focus on a specific industry, making it suitable for a broad range of sectors and business types that need a general-purpose event and collaboration platform. Features and Usability ### What are the key features of Canapii? Canapii offers event management and registration tools, including event scheduling, ticketing, attendee profiles, badge management, and attendance tracking. It also includes virtual event features such as virtual lobby, live streaming, breakout rooms, screen sharing, chat, polls/voting, and on-demand recording, plus analytics, branding, and access controls. Integrations ### Which third-party tools and platforms does Canapii integrate with? Canapii integrates with six third-party tools: marketing and sales platforms Marketo Engage and Marketo Sales Connect, communication tool Slack, payment platform Stripe, social media platform Walls.io, and conferencing suite Webex Suite. These integrations cover lead management, messaging, payments, social engagement, and virtual event delivery. Getting Started and Support ### What training and onboarding options does Canapii offer? Canapii provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided setup, webinars can cover key product topics, videos offer visual walkthroughs, and documentation serves as written reference material. Getting Started and Support ### What customer support options does Canapii offer? Canapii provides Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat support. User feedback on support quality is not available here, so no claims can be made about response speed, helpfulness, or common frustrations. These channels are the only support options listed in the catalog data. ## Features AI summary Based on 7,426 Festival Management reviews Capterra data shows that buyers of Event Management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) Canapii includes all three features that reviewers consider most important: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups, organize event timelines, and keep attendee information up to date, allowing teams to run events more efficiently and deliver a better participant experience. Registration Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Event Scheduling 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan an event's time and location Attendee Management 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Live Streaming 4.6 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Live stream to multiple devices simultaneously Real-Time Chat 4.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Reporting/Analytics 4.5 (6) 33.33% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Canapii 121 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Agenda Management: Access event or meeting agenda online - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Development: Build unique software tools based on your specific requirements - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Attendee Profiles: List information about event guests - Attendee Tracking: A list of registered participants - Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Automatic Transcription: Use AI to convert voice into text automatically - Badge Management: Create, manage, and print wearable badges - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. - Breakout Rooms: Sub-room created within virtual meeting/class - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call Recording: Record the audio of phone conversations for quality assurance purposes - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper - Electronic Hand Raising: Participants can alert the host if they have a question when they are muted - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Maps: Show location of event's rooms and activities on a digital map - Event Marketing: Plan marketing campaigns for events - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Forms Management: Store, manage and track all forms in a centralized location - Gamification: Games or game-like elements to track progress and reward accomplishments - HD Audio/Video: High-definition audio and/or video capabilities - Host Controls: Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. - Interactive Content: Allow the audience to interact or engage with the content - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Live Chat: Ability to chat online in real time - Live Streaming: Live stream to multiple devices simultaneously - Live Streaming Production: Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Moderation: Controls/tools to moderate the session - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Event: Utilize the same app for multiple events - Multimedia Support: Supports various file formats - Multiple Camera Feeds: Broadcast an event, performance, or video using a live feed from multiple cameras - Multistreaming: Stream to multiple platforms simultaneously - Networking: Discover and connect with speakers and attendees at an event - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience - One-to-One Messaging: Send personal messages to clients or attendees - Online Registration: Real-time registration over the web - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Presentation Tools: Share and present designs - Private Chat: Send messages to selected individual(s) from the entire audience - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-time Broadcasting: Broadcast live video streams - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recording: Record live video calls to play later - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Sharing: Digitally share screen view with others - Session Recording: Record active support and chat sessions for auditing and training - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Streaming: Stream directly to social media channels - Social Promotion: Market event via social media tools - Speaker Profiles: List information about event speakers - Split/Multi-Screen: Split the screen or display multiple presenters - Sponsor Pages: Provide sponsors with dedicated digital space within event website - Sponsorship Management: Raise funds via sponsors and grants - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Support Ticket Management: Allow customers/users to submit support queries and service requests - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticketing: Customize, sell, and distribute tickets - Two Way Audio & Video: Presenter can see and hear participants and vice versa. - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Profiles: Profiles of users providing basic information - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Video Management: Store and manage online video content - Video Streaming: Allows users to view videos without downloading media files - Video Support: Supports various video file formats - Virtual Lobby: Virtual waiting area for attendees - Visitor Registration: Make a list and register visitors - Volunteer Management: Manage volunteer information and direct volunteer resources - Website Management: Built-in website builder or integration with third-party site - Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard --- Get Advice We can help you find the software with the features you need. Features 4.4 (19) 4.4 Based on 19 reviews ## Pricing Value for money 4.0 (10) ### Starting price Free trial available Value for money 4.0 (10) 4.0 Based on 10 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[ Walls.io](https://www.capterra.com/p/169321/Walls-io/)[ Marketo Sales Connect](https://www.capterra.com/p/227165/Marketo-Sales-Connect/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (12) 4.4 Based on 12 reviews ## User reviews Overall rating 4.4 Based on 19 reviews Filter by rating 5(11) 4(6) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent AW Anne W. consultant Mental Health Care ### "ACAMH meeting" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 March 21, 2024 Poor, to be avoided-I assume there are other platforms available. Pros nothing, a weak platform and fiddly to log on Cons all of it. it was unable to cope with the conference which was frustrating as a paid listener. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Marie C. Senior Account Manager Consumer Goods ### "User of Canapii for Virtual Conference" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 6, 2023 Pros Easy to navigate around, was able to watch videos without any disruptions and communicate well with others throughout the platform. Cons Nil at this point, overall an easy experience Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GC Geetika C. Sales & marketing Coordinator Hospitality ### "Canapii review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 October 19, 2022 Satisfied Pros I recently used this app and i am now a fan of it. It has every single features that an event management app should have. Cons The user experience, specially the APP is not that upto mark. The last moment updates does not reflect on the app Reasons for choosing Canapii I found this from one of the event and proposed it to my company and then we buy the the moderator access and used for our region hotel summit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Amr M. Instructional Designer. Higher Education ### "Engaging Virtual Event Platform." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 25, 2022 Canapii helps me network with colleagues and have productive conversations with my industry leaders through virtual events and webinars. It's a distraction-free platform that makes it easy to create, manage, and access my previously attended events, all within one simple dashboard. Pros I like The main dashboard (Master Console) because it has a simple design and allows me to manage and see all the events I'm attending or hosting in one place. Also, the fixed header menu of the event page has the most needed tools and features that both attendees and hosts need to manage their profiles, find information, interact and have a successful event. Cons The android mobile application needs more enhancement to deliver a better User Experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FL Ferwin L. CEO Information Technology and Services ### "canapi Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 16, 2021 Pros makes conducting a seminar easy and fast Cons might be internet concern, a bit lagging Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Piotr B. CEO, VP Information Technology and Services ### "Canapii fo Canalys Channel Conference" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 7, 2021 Pros The product is very intuitive and easy to use; it is graphically attractive and has a clear menu. Cons Sometimes it took too long to start transmission or playback; messages about incompatible browsers or drivers also appeared, but when you clicked again everything worked. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MI Mario I. Channel Account Manager Computer Software ### "Easy handling" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 7, 2021 Pros Really easy handling no complexity at all Cons not to much features, good oversight at all Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jennifer K. Recruiter Food & Beverages ### "Very Happy with Canapii " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2021 It was very good overall experience. I was able to get tech support, resources and personalized service from my contact \[SENSITIVE CONTENT\]. She provided exceptional service and guidance to help me get my event set up to perfection. Pros Working from the back end and seeing the beautiful we page that showcased the company. It had so many features, chats, videos, messaging. Cons It could have been something wrong with the software or my network but for one hour I could not log into my event. I tried using Chime and I tried using Teams to start a live session but neither worked. Some of my attendees said they had trouble logging in a they didn't know how to get on. But for the most part I knew how to navigate and was able to guide them. Alternatives considered [Radancy](https://www.capterra.com/p/275758/Radancy/) Reasons for choosing Canapii Brazen was too expensive and the company was watching costs due to COVID Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Anne T. Training Manager Education Management ### "Tod’s review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 8, 2021 I have used Canapii as both an attendee and an organizer. Both experiences went great! Pros Canalys is an intuitive platform whereby users can navigate easily through the content and networking elements it has to offer. Cons It’s always difficult to try and replicate a physical event into a virtual one. I would have loved to have some event templates to help me throughout my event planning journey. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MP Mav P. Senior inventor Management Consulting ### "An Excellent Service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2021 Pros Having tried a number of platforms in the past, this exceeded my expectations and meant my event ran smoother than ever before Cons Nothing! I had great support throughout my process Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/211741/Canapii/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.