--- title: "Moss Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Moss Software - reviews, pricing plans, popular comparisons to other Expense Report products and more." source_url: "https://www.capterra.com/p/211744/getmoss/" page_type: "product" language: "en" --- # Moss Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Moss ## What is Moss? Moss makes expense reporting effortless. Ditch the paper and submit expense claims—from mileage and per-diems to out-of-pocket spending—via our mobile or web app. Our OCR technology automatically captures receipt details, eliminating tedious manual entries. Enjoy tailored approval workflows and approve expenses on-the-go with our mobile app for quick employee reimbursements. Plus, our seamless integrations with top accounting software ensure that your expenses are automatically categorized and pre-coded for hassle-free month-end closings. ## What is Moss used for? [Spend Management](https://www.capterra.com/spend-management-software/)[Expense Report](https://www.capterra.com/expense-report-software/)[Accounts Payable](https://www.capterra.com/accounts-payable-software/) Recognitions Shortlist Best ease of use Best value for money Top alternative Featured Overall rating Based on 234 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Spend Management / 2025 Our "Best of" badge program showcases products with the highest ratings... - Accounts Payable / 2026 Our "Best of" badge program showcases products with the highest ratings... - Expense Report / 2025 Do you work for Moss?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.getmoss.com/de-de&name=Moss) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Moss 4.9 (234) VS. [4.3 (2,259)](https://www.capterra.com/p/380/Concur-Expense/reviews/) Starting Price Contact vendor Starting Price $7 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (234) Ease Of Use 4.1 (2,250) Value For Money 4.6 (176) Value For Money 4.1 (1,221) Customer Service 4.7 (191) Customer Service 4.1 (1,323) ## Moss alternatives [4.5 (175)](https://www.capterra.com/p/161813/Order-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (255)](https://www.capterra.com/p/148522/Precoro/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [Budgetly](https://www.capterra.com/p/255448/Budgetly/) [4.9 (140)](https://www.capterra.com/p/255448/Budgetly/reviews/) Starting price $240.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/255448/Budgetly/) [Payhawk](https://www.capterra.com/p/200192/Payhawk/) [4.6 (188)](https://www.capterra.com/p/200192/Payhawk/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/200192/Payhawk/) [View all alternatives](https://www.capterra.com/p/211744/getmoss/alternatives/) ## FAQs about Moss Overview ### What problems does Moss solve? Moss solves scattered company spending, slow reimbursements, missing receipts, and weak budget control by centralizing cards, invoices, approvals, and accounting exports in one workflow. Finance teams, controllers, sales teams, marketers, and travel-heavy employees benefit most from real-time spend visibility, virtual card limits, automated receipt matching, and faster month-end close. Answer based on 156 reviews Overview ### Which roles and teams benefit most from Moss? Moss is most used by finance leaders, executives, and department managers who need tighter control over company spending. CFOs, controllers, and heads of finance use it for expense tracking, approvals, and reconciliation, while CEOs, COOs, marketing, sales, and project teams rely on it to manage budgets, purchasing, and team spending efficiently. Answer based on 234 reviews Overview ### What company size and industries is Moss built for? Moss is built for growing businesses, especially small companies, which make up 84% of reviewers, with Information Technology and Services leading at 14%. It also serves midsize businesses at 12% and enterprises at 4%, with strong representation in Computer Software at 9% and Marketing and Advertising at 7%. Answer based on 234 reviews Features and Usability ### What are the key features of Moss? Moss includes core spend management features like expense management, receipt management, invoice management, and approval workflows. Differentiating capabilities include virtual and physical corporate cards with card limits, single-use cards, automated receipt matching with OCR, budget and cost center controls, reimbursements, and accounting integrations such as DATEV and Xero. Answer based on 99 reviews Integrations ### Which third-party tools and platforms does Moss integrate with? Moss integrates with accounting, finance, and HR tools including DATEV Report, DATEV ISA Working Papers, Microsoft 365, NetSuite, Personio, QuickBooks, Xero, SAP Business One, and Workday Financial Management. Its catalog also includes AFAS Software, Exact Online, Exact Globe, Sage 50 Accounting, Twinfield, and People HR. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Moss offer? Moss offers live online sessions, webinars, and documentation to help teams get started. Live online sessions provide guided setup and direct instruction, webinars support group learning and walkthroughs, and documentation offers written reference material for self-paced review of features and steps. Answer based on 5 reviews Getting Started and Support ### What customer support options does Moss offer, and how do users rate the experience? Moss offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as responsive, easy to reach, and helpful during setup, bug fixes, and day-to-day questions. Some note occasional delays, especially for urgent issues, but feedback still points to competent service and quick resolutions. Answer based on 99 reviews Security ### How does Moss handle data security and access control? Moss uses strong authentication controls, including two-factor and multi-step verification, SMS or app-based codes, login approvals through the mobile app, OTP for card details, and facial recognition for quicker app access. Reviewers generally feel secure, though frequent confirmations, phone dependence, and short sessions can make access slower and cumbersome. Answer based on 28 reviews ## Who uses Moss? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 6,635 Expense Report reviews Capterra reviewers point to these as the top priorities when choosing expense report software: - **Expense Tracking** (**53%** of reviewers rated this feature as critical) - **Expense Claims** (**49%**) - **Receipt Management** (**49%**) Moss supports all three features that reviewers rate highest: **Expense Tracking**, **Expense Claims**, and **Receipt Management**. Together, these capabilities help businesses keep spending visible, process reimbursements accurately, and maintain organized documentation, allowing teams to manage expenses more efficiently and stay prepared for reporting and compliance needs. Expense Tracking 4.8 (152) 90.79% of 152 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Receipt Management 4.9 (178) 94.38% of 178 reviewers that rated this feature as important or highly important Upload, track, and submit receipts in a central database Mobile Receipt Upload 4.9 (64) 85.94% of 64 reviewers that rated this feature as important or highly important Scan and upload receipts to a central database using a mobile device Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reimbursement Management 4.8 (46) 84.78% of 46 reviewers that rated this feature as important or highly important Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Spend Control 4.7 (137) 89.78% of 137 reviewers that rated this feature as important or highly important Set allowances and ensure employees don't spend more than the allotted amounts Moss 66 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Receipt Matching: Match digital receipt images or data with corresponding expense entries - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Control: Manage and monitor spending to align with the financial constraints or goals - Budgeting/Forecasting: Create budgets based on historical data and future projections - Categorization/Grouping: Organize and group data or items based on various criteria - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Corporate Card: Manage and track credit cards that are distributed to employees to use for authorized business expenses - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Duplicate Payment Alert: Receive an automatic notification when the exact same payment is about to be initiated for the second time - Electronic Payments: Electronically collect payments for goods or services - ERP integration: Integrate with existing ERP systems - Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement - Expense Management: Plan, pay and track business related expenses. - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Forecasting: Form predictions based on past and present data/trends - Fraud Detection: Identify and prevent suspicious activity - Integration Management: Identify which applications need to exchange data and enable these data connections - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Mobile Receipt Upload: Scan and upload receipts to a central database using a mobile device - Multi-Currency: Manage and handle various international currencies - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Policy Management: Create, manage, and track policies and procedures within an organization - Prepaid Cards: Bank cards with approved funds pre-loaded that employees can use for corporate purchases - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Payments: Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Requisition Management: Review, approve and cancel requests for goods/services to be purchased - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-Service Reporting: Allow users to create their own reports and financial statements - Single Sign On: Allow users to access multiple services after entering their login credentials once - Spend Analysis: Review and uncover trends in spending activity - Spend Control: Set allowances and ensure employees don't spend more than the allotted amounts - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (234) 4.8 Based on 234 reviews ## Pricing Value for money 4.6 (176) Free Trial Free Version Starter Corporate Cards Up to 3 users It includes: - Unlimited corporate cards - Receipts collection & management - Direct accounting integrations & CSV exports - Customisable card limits - Subscription cards - Receipt Inbox Starter Accounts Payable Submit up to 20 invoices/month It includes: - Unlimited users - Customisable workflow with approval and verification steps - Direct accounting integrations & CSV exports - OCR data extraction - Duplicate invoice detection - Invoices Inbox - Supplier management - Customisable approval rules Build your custom Moss package Design your Moss package It includes: - Unlimited cards & card types - Fully customisable limits - Auto-receipt fetching - Employee Reimbursements - Custom multi-step approval flows - Supplier based accounting automation - Pay Invoices with Moss balance - Budgets creation and real time tracking - Tracking billable expenses across Spend Value for money 4.6 (176) 4.6 Based on 176 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[ Personio](https://www.capterra.com/p/158622/Personio/)[ Workday Financial Management](https://www.capterra.com/p/66909/Workday-Financial-Management/)[ EXACT](https://www.capterra.com/p/6364/EXACT-V12/)[ AFAS Software](https://www.capterra.com/p/186725/AFAS-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (191) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (191) 4.7 Based on 191 reviews ## User reviews Overall rating 4.9 Based on 234 reviews Filter by rating 5(205) 4(27) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent EA Estrella A. Software Engineer Computer Software ### "Moss: Reliable Expense Tracking with Smarter AI Receipt Matching" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 28, 2026 Moss remains a solid, dependable spend management tool that has only improved over time. The expense submission process is fast and intuitive, tracking requests through every stage is seamless, and recent updates to receipt auto-categorization have made monthly expense logging even less of a chore. Pros I still really value the transparency of seeing the exact approval stages my requests go through. The automatic receipt matching has gotten even smarter and faster with their recent AI pre-accounting updates, and attaching receipts directly to purchases is virtually effortless now. Cons While the workflow is smoother than before, navigating the menu when submitting monthly receipts can still feel slightly indirect if you only log in once a month. Having a more customizable quick-access shortcut or dedicated receipt button on the main workspace dashboard would make it perfect. Switched from [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) Because my new employer used Moss as the expense tracking software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Andre B. Sozialpädagoge Education Management ### "Effizient, unkompliziert und eine echte Erleichterung im Arbeitsalltag" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2026 Unterm Strich überwiegen für mich aber ganz klar die Vorteile. Moss erleichtert mir den Umgang mit Ausgaben im Arbeitsalltag deutlich. Deshalb volle 5 Sterne. Pros Ich als Arbeitnehmer nutze Moss in unserem Unternehmen für Ausgaben, Spesen und Belegmanagement und bin wirklich positiv überrascht. Besonders gut finde ich, dass ich Belege schnell hochladen kann und nicht mehr mit unnötigem Papierkram oder langen Abstimmungen per E-Mail beschäftigt bin. Alles läuft deutlich strukturierter und transparenter. Ein großer Vorteil ist für mich die einfache Bedienung und dass Freigaben und Erstattungen oft schneller laufen als früher. Auch mit Firmenkarten und den Ausgabenübersichten habe ich selbst einen besseren Überblick und deutlich weniger Stress bei Abrechnungen. Was mir ebenfalls gefällt: Das Tool spart mir im Arbeitsalltag Zeit und macht Prozesse unkomplizierter, die früher eher mühsam waren. Cons Einen kleinen Nachteil gibt es natürlich auch: Am Anfang war die Umstellung etwas gewöhnungsbedürftig. Aber dies ist mit neuer Software sicher normal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Principal Industrial Designer Consumer Electronics ### "Moss receipt handling" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 10, 2026 Overall, our experience with Moss has been very positive. It’s significantly better than traditional methods of collecting and managing receipts, and it’s helped streamline our expense processes across the company. It’s particularly valuable for teams that travel frequently, as it removes a lot of the friction and admin involved. Over time it’s proven to be dependable, easy to adopt, and a clear improvement on older systems. Pros Having used Moss for several years now, it’s become a really reliable part of how we manage expenses as a team. The biggest advantage is how easy it makes capturing receipts and tracking spend, especially when travelling overseas. Instead of chasing paper receipts or trying to organise everything after the fact, you can just upload or snap them on the go, which saves a lot of time and hassle. It’s also very clear and intuitive to use, so people actually stick to the process, which isn’t always the case with expense tools. Cons There are a few areas where it could be a bit smoother. Occasionally the categorisation or matching of receipts needs manual correction, and some of the workflows could be slightly more flexible depending on how your company is set up. It’s not a major issue, but small usability improvements would make it even better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 15, 2026 Thank you for your detailed feedback and for using Moss over such a long period. It’s great to hear that receipt capture and ease of use have become a reliable part of how your team manages expenses, especially when travelling. Consistent adoption across teams is something we aim for, so it’s valuable to see that reflected in your experience. We also appreciate your comments on categorisation and workflow flexibility. Feedback like this helps us continue improving the product in practical ways. Thank you again for sharing your experience. If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com. NM Nina M. Head of Business Strategy Marketing and Advertising ### "Moss spart uns jede Menge zeit & nerven " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 24, 2026 Gutes Onboarding, easy Erstellung von Karten, kein Zettelchaos mehr und kein manueller Aufwand. Moss spart uns definitiv viel zeit und besonders mehr nerven! Pros Jeder im Team kann jetzt Problemlos bezahlen und jeder ist Verantwortlich für die Quittungen. Das erleichtert unseren Alltag sehr. Cons Teilweise haben wir Probleme in der Buchhaltung, weil Belege den gleichen Namen haben und dann verschwinden, weil unsere Buchhaltung Dooplungen direkt löscht. Das ist etwas nervig. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 30, 2026 Hi Nina, Thank you for sharing your feedback. We’re really glad to hear that Moss is helping your team work more efficiently and making it easier for everyone to stay on top of receipts. It’s great to know it’s reducing manual effort and saving you time day to day. We also appreciate you flagging the issue around duplicate receipt names and how that interacts with your accounting system. That sounds frustrating, and it would be great to better understand your setup so we can help. If you haven’t already, I’d recommend reaching out to your CSM or our Support team so we can take a closer look with you. You’re also very welcome to contact us at reviews@getmoss.com, and we’ll make sure the right team follows up. Thanks again for your feedback and for being part of the Moss community. Anthony Y. ceo Education Management ### "positive review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 22, 2026 Easy to learn, good value for money, and backed by responsive customer support. Invoice and expense management are efficient and help streamline processes. Minor issues are resolved quickly, with clear evidence of ongoing product improvement. Pros simple to use, very easy platform to navigate. secure log ins easy to navigate. Moss card added to my wallet (on phone) which is handy Cons tricky to match receipts from e-mail receipts but okay once overcome. to match to receipts received for reconciliation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 30, 2026 Hi Anthony, Thank you for taking the time to share your feedback. We’re really glad to hear that you’re finding Moss easy to use and navigate, and that features like adding the card to your mobile wallet are proving useful in day-to-day use. We also appreciate your comments around matching email receipts. That’s helpful feedback, and I’ve shared it with our product team as we continue to improve the experience. It’s great to hear that Moss is helping streamline your processes and that our support team has been responsive when needed. If you’d like to share anything further, feel free to reach out at reviews@getmoss.com. SL Saskia L. Marketing Manager Computer Software ### "Rundum gelungene Lösung für Reisekosten und Ausgaben" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 20, 2026 Moss erleichtert mir die gesamte Abwicklung von Geschäftsreisen enorm. Alles läuft schnell, stabil und ohne komplizierte Prozesse. Der digitale Ansatz, kombiniert mit der intuitiven Bedienung und den gut ineinandergreifenden Tools, macht das Arbeiten mit Moss wirklich effizient. Für mich ist es eine durchdachte und rundum gelungene Lösung für das Ausgabenmanagement im Alltag. Pros Moss überzeugt durch eine sehr intuitive und übersichtliche Benutzeroberfläche. Dienstreisen lassen sich problemlos buchen, und auch das Bezahlen mit der Kreditkarte funktioniert reibungslos. Besonders gut gefällt mir, wie einfach sich selbst getätigte Ausgaben erfassen und abrechnen lassen. Die automatische Belegerkennung funktioniert zuverlässig und spart spürbar Zeit. Auch die Integration der Kreditkarte in Apple Wallet und die gute Abstimmung zwischen Web-App und iPhone-App machen die Nutzung sehr angenehm. Cons Ein kleiner Nachteil ist, dass versehentlich angelegte Rückerstattungen nicht mehr gelöscht werden können – auch dann nicht, wenn sie noch nicht gespeichert wurden. Eine Bearbeitungs- oder Löschfunktion würde hier helfen, Fehler schnell zu korrigieren. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 30, 2026 Hi Saskia, Thank you for taking the time to share such detailed feedback. We’re really glad to hear that Moss is making managing travel costs and expenses easier, and that features like receipt recognition and the seamless web and mobile experience are saving you time. We also appreciate your note around editing or deleting mistakenly created refunds. That’s valuable feedback, and I’ve shared it with our product team as we continue to improve the experience. It’s great to know Moss is helping simplify your day-to-day processes and deliver a more efficient way of working. If you’d like to share anything further, feel free to reach out at reviews@getmoss.com. Chirag S. CFO Retail ### "Highly recommended all in one expense management platform (including payments!)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 19, 2026 Pros Fantastic all in one solution for managing corporate credit cards, reimbursements and invoices through a single platform. Works extremely well with our HR software (Charlie HR) as well as our Accounting Platform (Xero). Has good approval flows and the ability to make payments through the platform (including scheduled payments). All in it's highly recommended if your looking to upgrade your finance tech stack! Last thing is that their customer service team is fantastic as well as their product team who are always receptive to receiving feedback, which is often added added to their product roadmap. Cons If I'm honest not much, we've been one of their first customers in the UK and I can only a very positive experience Switched from [Pleo](https://www.capterra.com/p/160720/Pleo/) Very fragmented manual processes with several different options Alternatives considered [Spendesk](https://www.capterra.com/p/157515/Spendesk/) [Telleroo](https://www.capterra.com/p/178103/Telleroo-Bulk-Payments/) [Cledara](https://www.capterra.com/p/186708/Cledara/) [Payhawk](https://www.capterra.com/p/200192/Payhawk/) Reasons for choosing Moss Felt like the team and product was the closest fit to what I was looking for Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 24, 2026 Hi Chirag, Thank you for taking the time to share such detailed feedback. We’re really pleased to hear that Moss is delivering value across your finance workflows. Love hearing how integrations with tools like Xero and Charlie HR are working well for your team and features like approval flows and scheduled payments are supporting your processes. We also appreciate your kind words about both our customer and product teams as that means a lot and has been shared internally! Thanks again for your continued trust and for being one of our early customers in the UK. MK Markus K. Key-Account-Manager Computer Software ### "Eine große Erleichterung für meinen Arbeitsalltag" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 Es ist sehr selbsterklärend und ich kann meine Belege sofort hochladen, anstatt sie den ganzen Monat zu sammeln. Selbst wenn ich eine Ausgabe hatte, welche ich nicht mit der Kreditkarte bezahlt habe, kann ich die Erstattung von meinem Arbeitgeber nun direkt über Moss beantragen. Pros Es erleichtert mir den Arbeitsalltag als Außendienstmitarbeiter ungemein! Bislang musste ich meine Belege den ganzen Monat sammeln, dann meine Kreditkartenabrechnung abwarten und zusehen, dass ich auch keinen Beleg verloren habe. Nun kann ich bspw. jeden Beleg eines Parkticket sofort hochladen und den Beleg wegwerfen, anstatt ihn aufbewahren zu müssen. Cons Bislang habe ich keinerlei negativen Erfahrungen gemacht. Es war von Anfang an total selbsterklärend, so dass ich schon ohne die Einführungsschulung starten konnte. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 24, 2026 Hi Markus, Thank you for sharing your experience. We’re really glad to hear that Moss is making your day-to-day work easier and helping you move away from the hassle of collecting receipts and reconciling them at the end of the month. It’s great to know that being able to upload receipts immediately and handle reimbursements directly through Moss is making a real difference in your routine. We truly appreciate you taking the time to leave a review. Charlotte P. Head of Finance Information Technology and Services ### "We love it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2026 Overall we love Moss. We originally went out looking for just an expense reclaim system, but went with Moss rather than an expenses only system as we could see the potential in the virtual card system. For expenses, our employees love it, it's a huge improvement on the manual systems we were using before. Worth being aware that the system doesn't really support policing limits on individual purchases (eg £X for dinner or hotel) so you need to use the other control features it has such as the approval workflow for expenses, and card spending controls for cards. Pros Moss is an absolute pleasure to use. Expense (reimbursement) submission is straightforward. Employees find claiming reimbursements and submitting card receipts really simple. We're finding compliance with submitting receipts pretty high. We're using the cards for more and more spend as the cards give so many options and are so easy to control. In finance the cards give us fantastic visibility of what's being spent. It's easy to load receipts and chase missing receipts. The card spending controls are pretty customisable, and we've used pretty much all the different card types for different use cases (virtual, physical, merchant cards, one time project cards). The email mailbox and auto matching of receipts is great for email receipts. Cashback on the card spend is great as well and has the potential to offset a fair amount of the platform fees. Cons No substantial negatives. There have been a few minor glitches along the way (the odd card payment which hasn't worked, an expense submission which has got frozen) but no more than you'd expect for any card provider or piece of software. I don't think it currently supports VAT reclaim for mileage in the UK. Alternatives considered [Pleo](https://www.capterra.com/p/160720/Pleo/) [ExpenseIn](https://www.capterra.com/p/153951/ExpenseIn/) [Expensify](https://www.capterra.com/p/97594/Expensify/) [webexpenses](https://www.capterra.com/p/140646/webexpenses/) [Payhawk](https://www.capterra.com/p/200192/Payhawk/) Reasons for choosing Moss Lower cost and better pricing structure than Expensify, Pleo Better features (virtual cards, spending controls) than the cheaper options (webexpenses, ExpenseIn) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 23, 2026 Hi Charlotte, Thank you for taking the time to share such a detailed review. We’re really pleased to hear that Moss has been a strong fit for your team, from simplifying expense submissions to improving visibility and control over card spend. It’s great to know your employees are finding it easy to use and that compliance with receipt submission has improved. We also appreciate your balanced feedback on areas where things can still improve, from occasional glitches to specific use cases like VAT reclaim on mileage. Insights like these are incredibly valuable as we continue to refine the platform and expand functionality and has been fed back to our product team. It’s especially rewarding to hear that Moss has been a meaningful step up from your previous processes and that the flexibility of cards and controls is delivering value for your finance team. If you’d ever like to share more detail or discuss any of your points further, feel free to reach out at reviews@getmoss.com. GS Giulia S. Finance Manager Architecture & Planning ### "Good Option for company cards" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 March 12, 2026 Pros Easy to use, smooth checking of transactions and addition/deletion of cards. Card holders can easily fill out the information and finance can easily check Cons Export to xero could be better as there are often slight mistakes between the two based on the dates. Also support could be a bit more responsive, they do not have a 24 hours support facility Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 17, 2026 Thank you for taking the time to share your feedback. We’re glad to hear that Moss is helping you stay on top of spend and making it easier to track card usage and missing receipts across your team. We also appreciate your comments on the Xero integration and support availability. Feedback like this is really valuable as we continue to improve both our integrations and overall experience. While our support team operates during set hours, you can reach us anytime via our chatbot for quick questions and requests, which is available 24/7. If you’d like to share more detail on the discrepancies you’ve noticed with Xero, we’d be happy to take a closer look. Feel free to reach out at reviews@getmoss.com. [View all Reviews](https://www.capterra.com/p/211744/getmoss/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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