# Page 2 | Zoho Creator Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Zoho Creator the right Business Process Management solution for you? Explore 169 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211755/Zoho-Creator/reviews --- Zoho Creator 4.3 (169) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Zoho Creator ## Showing most helpful reviews Showing 26-50 of 169 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David F. Professional Nurse Medical Devices Used the software for: 6-12 months ### "app creator without coding knowledge" January 17, 2025 4.0 easy to implement and no experts are needed to create simple but very useful applications Pros Zoho Creator has been a great tool for help and benefit because it has been possible to create applications that are of internal help to the company, it has a simpler process than creating normal applications but that is how simple the applications that have been created are to reduce work processes or more effective communication portals Cons its prices are not so cheap but its utility is really great and very complete Review Source VR Verified Reviewer General director E-Learning Used the software for: Less than 6 months ### "Create an app for your business in minutes " September 4, 2025 4.0 I'm not an expert coder. Starting using Zoho Creator was really easy and friendly. I got a basic layout of an app I needed in less than 3 minutes. I then got the chance to personalize everything but the initial example was great. Also pricing is fair and adaptable to different situations. Pros It was easy to start using the app creator and I liked the templates to get started. I need different things and it just took me a couple of seconds to navigate the app to get what I needed Cons The indicator that the first 15 days are a free trial is not obvious. I would have liked the pricing upfront and then the option to get on the free trial Review Source AG Amit G. Sr. PPC Executive Marketing and Advertising Used the software for: Less than 6 months ### "Review for Zoho Creators" February 22, 2025 4.0 I use zoho creators for lead mangement, campaign analytics, and email campaign automation. It's very simple to manager all these things. Pros I manage leads in better way in zoho creators. I get leads from leadforms, website and email in zoho creators so It's help me to better lead management. Cons I get better clearity about my digital marketing campaign performance in zoho creators. Review Source DJ Douarou J. Artist producer Music Used the software for: I used a free trial ### "Best review" October 24, 2024 5.0 Zoho creator help app builder t o create the best Pros Ideal software for app creation best inovation Cons Fast to useband many new feature for user Review Source EJ Emely J. Account Manager Security and Investigations Used the software for: I used a free trial ### "Zoho Review" August 26, 2024 4.0 It has been truly good so far, I'd jut love for it to be a liiitle bit simpler Pros It has a lot of other little functions, which is great, everything is on a same place. Cons Regardless of all the little functions, it is a bit hard to understand where to go to get things done, integrations wise; and even using the help articles, some of them aren't updated Alternatives considered [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Reason for choosing Zoho Creator It had everything I need it in one same place. Review Source MW Michael W. President Publishing Used the software for: 2+ years ### "Extremely Versatile - Perhaps Too Versatile." November 25, 2019 5.0 All in all, I would rate my experience as a 9 out of 10. Building basis databases and creating reports is very straightforward and by and large you can do a lot of things with their drag-and-drop interface quite easily. I do admit to not being very impressed with their support, and occasionally we've had issues with server uptime, but their pricing is fair and the tool is powerful. In spite of the shortcomings I have expressed, I still wouldn't hesitate to deploy Zoho again in another enterprise. It continues to drive our daily production schedule with hundreds of projects simultaneously in motion. Pros I ran a web development firm for nearly 20 years prior to moving into a different industry, so I knew the power of databases and the importance of them in day to day processes. Moving in to a startup with zero infrastructure, one of my first tasks was to get a production database going. We struggled along for awhile passing Excel spreadsheets back and forth for a few months and quickly outgrew that. I did not want to create a web app from scratch with mySQL. We didn't have the developers, time, or budget to do that. So, I started looking around for a tool that would let me do what I needed to do. Zoho Creator was a perfect match. To be honest, there's not much you can't do with this tool. It will probably handle 90% of what most mid-sized businesses need. It's totally customizable, and their Deluge programming language lets you do special things that most basic web-based drag-and-drop solutions wouldn't be able to handle. To be honest, Zoho is almost too powerful. It fits our needs and we've barely scratched the surface of its abilities. Cons The documentation for Zoho Creator is fair, but if you can't get your questions answered through their knowledge base, finding an expert isn't easy. Their support email is not too helpful. And while they do have a database of experienced Deluge developers that you can call on, it seems a little cumbersome to have to bring in a third party. Also, there are a couple of different versions of Zoho Creator currently in deployment. So, depending on which version your account is on, the documentation might differ - the features certainly do differ. It's a very very powerful product, but because it is a closed-source, proprietary solution, you're somewhat at the mercy of Zoho to get answers to your programming questions. Reason for choosing Zoho Creator Price and features. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Outgrew a basic spreadsheet very quickly. Needed a more robust solution that allowed simultaneous access from multiple users. Review Source Phill D. Food Production Used the software for: 2+ years ### "Security flaw within Zoho Creator" September 9, 2017 1.0 Pros I've been using this app for a couple of years and a lot of my business is based around it. I would usually rave about how good it is Cons I have a data security issue with the app. The product claims that your user data is protected, but there is a flaw with the way the dropdown menu data is shared. Lets say you enter some data in one sheet, and want to use this data in another sheet via a dropdown menu. Not only is your data shown, but so is everyone else. This cannot be fixed by profiles / roles / filters etc. I am on the unlimited users plan and this is a serious flaw in the system for me. I have been unable to further develop my app for a month or so and take it to the next level for my business. I have communicated this with Zoho and they have acknowledged the issue and told me a developer can fix the problem. I have paid one of their certified developers to fix this for me - but he just took my money and hasn't been in touch for a month or so. I have made a formal complaint to Zoho about him, but he is still listed on their website as a certified and recommended developer. I have asked numerous times for help and have got no where. I am now just being passed from one unknown support person to the next. I am absolutely fed up. It seems that this issue could be solved in an hour or so, but I have now probably spent over 12 hours of my own time on it and still don't have a solution. Review Source CF Chris F. Managing Director Construction Used the software for: 2+ years ### "Poor Upgrade Support" May 25, 2023 4.0 I like the platform and with the help of Zoho developers (freelancers), they can make it really cool and awesome. But the sales department is no good. I have had a Creator account for 5 years. I decided to upgrade to professional afterwards and they have limited me to 5 Apps, when the professional account is unlimited Apps. Every month they take the full professional debit from my account, but won't give me unlimited Apps. When I asked, they told me is is because I was using the old platform. Someone will get in touch with me. It has been over a month and nobody has got back to me. But they made sure they took their money from me last week..... Pros It has flexibility and if you know what you are doing and have experience in writing scripts and understanding the logics, it is good. Cons The support for sales is not good. Technical support is. The platform is also not for newbies. You literally need to know about writing certain strings of code and what they entail. It is not as straight forward as out of the box Reason for choosing Zoho Creator Because off the bat they are cheaper. Review Source VR Verified Reviewer Web Developer Information Technology and Services Used the software for: 6-12 months ### "Good for administrative apps" April 3, 2019 4.0 Overall I found that is quite easy to build a stable, clean and powerful app in Zoho creator, it's a big deal to be able to write my own code and customize the form definition as well. Pros I found Zoho creator easy to use and developer friendly as well. They made things quite simple, for every app the users will need to input data (forms) and view that data (reports), to create both is really easy and the new editor lets you create custom HTML pages so extend your app to any possible layout. I like to be able to write code for the app, Deluge does quite good. The syntax is quite easy to understand and the error hints are most of the times really accurate. Is good to be able to communicate between forms and apps, making Zoho creator apps quite versatile. I also use Schedules often to collect trash, organize records or upgrade records based on a time variable; the reports can go from barebones to complex pivot charts, is useful that you can see underlying data clicking on each segment of the chart. Cons I have had some issues with the introduction of the new editor, I like the Old editor to code and the New editor to create custom pages (you are forced to do so), it's often confusing to remember that you have to switch in order to perform one task or the other. Another issue I have had to cope with several times is the lack of a time-only field, not date-time. I had to use workarounds when I needed the user to input time. Same with try-catch functionalities or being able to edit the fields labels dynamically. Is also strange that most of the answers in the forum are only visible for the user that asked the question, making it almost useless for users trying to troubleshoot an error. The charts might take a while to load if the report has a big volume of data. Review Source VR Verified Reviewer Chief Marketing Strategist Used the software for: 2+ years ### "Zoho Creator is an easy way to create data collection forms on the fly" July 12, 2018 4.0 Zoho Creator is a quick way to create a web form for user submissions, for anything from an internal survey, to a work-related data collection form, or a web site submission form from customers. Pros A user can get up and running with Zoho Creator within about ten minutes. It is very intuitive and requires very little set-up. Any time I need to collect data, Zoho is my go-to app for form creation, and it is easy to distribute the forms securely using a link, a password, or to embed it in another site. Zoho has great customizable workflows if you are able to handle minimal programming. Cons The user interface is very basic and could probably use an update to modernize a bit. It would also be nice if the front-end interface could be more highly customized. I use Zoho Creator mostly to create forms that I'm sending to people who don't require something super pretty with lots of graphic design. If i needed a visually compelling form, Zoho would not be my choice because it isn't rich in those features. Review Source VR Verified Reviewer Project Administrator Renewables & Environment Used the software for: 2+ years ### "With Zoho Creator Seriously Anything Is Possible" November 23, 2018 5.0 Awesome, I love Zoho Creator. We use it for many different parts of our business to complement what we accomplish with Zoho CRM. It can house a ton of data and the UI is nice and easy to navigate. Forms from Creator can easily be integrated with other Zoho apps to make Zoho Creator even more powerful! Pros If you can think up an app, or a business workflow, or a business data scenario, or seriously anything, Zoho Creator can handle it. They have pre-built apps which can be modified to suit your business app needs, or you can build apps from scratch. Basic apps with basic workflow or notifications can be set up in minutes. Creator integrates nicely with other Zoho apps (for Zoho One users) like Zoho CRM and Zoho Books. Cons The scripting language Zoho Creator uses is called DELUGE. It is the powerful engine behind what seriously makes anything possible with Zoho Creator. For most users that have no coding background it this can provide limits as DELGUGE can be difficult to learn. Review Source Anand J. Community Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Value for money product!" March 12, 2022 5.0 Pros I like customizable data management and adding data to dashboards and customizing them according to our needs. It doesn't need many codings, however, sometimes there might be glitches which can be sorted out with some help from coders Cons The price is a little bit costly however they'll provide a discount for non-profits. So it really helps. Review Source Colin M. Consultant Information Technology and Services Used the software for: 2+ years ### "Zoho Creator - Rapid App Development" April 24, 2019 4.0 Mostly this has been used for prototyping and proof of concept for larger projects that end up being developed on other platforms. It's great value for what you get. If you are using other elements of the Zoho suite there are good integrations and Creator would be great for adding functionality for the likes of first-line workers in the organisation. Pros Zoho Creator is an application development tool sold as a stand-alone SaaS product or as part of the Zoho One Suite. Zoho Creator is a quick way to create applications without writing code. You can create forms, reports, pages and workflows largely through a drag-and-drop interface. There is a custom scripting language available for more complex requirements, but most users will be sticking to the no-code features. This is a good solution for collecting data on web forms and presenting it in meaningful reports. Completed apps can be embedded on websites or made available to users within or external to the organisation. Apps created are responsive and designed to display well on desktop, tablet or smartphone. Typical use cases are collecting data for surveys, tests and managing assets. With a bit of practice, you can create functional apps with triggers for email notifications and the like. Zoho Creator can be a good tool for agile teams to use for proof of concept for larger projects that may be developed further on other platforms. Cons Could be dangerous in the wrong hands - ease of use is a double-edged sword. You'll still want to retain control of these kinds of tools; it's easy for enthusiastic amateurs to get carried away! Review Source SN Samuel N. IT manager Computer Software Used the software for: 2+ years ### "How to customize like apro! " May 13, 2023 5.0 Pros It has CustomizationEase to useInexpensive Cons It is limited Can't print duplicate records Review Source José F. IM Manager Oil & Energy Used the software for: 1-2 years ### "Amazing tool for database creation and application" November 15, 2022 5.0 The amazing thing about creating applications, rules, and approval flow. The ease of creating tables with its different types of data, the ease of easy or complex calculations. The resources of the mobile application to be able to use it from anywhere. Pros What I like most about this application is the ease and resources available so that the user with less experience in application development can intuitively generate an application that meets the needs of the moment. Cons So far everything is adjusted to the required needs. Alternatives considered [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) Reason for choosing Zoho Creator Easy way to create and manage the database. Review Source David H. Software Engineer Semiconductors Used the software for: 6-12 months ### "Ideal for developing very specific applications" June 20, 2022 4.0 Pros I really like that by collecting data with Zoho Creator forms it is much easier to organize and analyze the information to suit your work process. Create simple apps without the need for a developer, or build complex apps to meet your specific business process needs. Cons Zoho Creator needs to have better training tools for non-developers and its interface could be more intuitive to improve user experience. Review Source MS Madhusudan S. Software engineer Computer Software Used the software for: 6-12 months ### "Incredible cloud software with low-code" February 17, 2023 5.0 When it comes to supply chain management, we use to maintain inventories, sales orders, order replacements for depleted supplies, and create shipments.To acquire all the data, we use Zoho. automate the personalization of emails based on the data we collect. Emails should be sent. Pros Because this application requires little to no coding, you can design and automate your own workflows and processes. You may link to a plethora of programmes to automate your physical labour as well. It offers a drag-and-drop feature for creating forms, but you should be familiar with Deluge to build a function and truly take advantage of this. Cons As a minimal code software, there are some limitations.Deluge knowledge is required in order to use this.It occasionally takes an eternity to load or save any forms.They lack an application that can be installed on Windows or Mac. Review Source Gabriela M. Support enginner Computer Software Used the software for: I used a free trial ### "Building applications without code." August 13, 2023 5.0 It has helped me to make tests or design paths of applications at a surprising speed, it is suitable for all types of developers: from a junior to a senior. Pros Its most outstanding functionality is the possibility of creating applications without the need to know programming through codes, thus streamlining processes and adapting to the needs of each company. Cons It is a good application but it has difficulties in the construction of complex software, besides the security measures required may not be those given by Zoho. Review Source VR Verified Reviewer Real Estate Used the software for: ### "Be careful before choosing. " April 12, 2014 2.0 Building an application takes a tremendous amount of time to perfect and grow. Starting on the right application that will allow long-term development is critical. For a DIY database, Zoho Creator has features that I could not find with another option. Their customer service though, will have you asking for MUCH more. Several times I dealt with significant problems that left our organization crippled and got ZERO response or consideration from customer service. Every time the problem was with their servers or software. I could go WEEKS struggling with an issue and get no help from customer service. When your organization's core application is down, you do not want to be with Zoho Creator. After struggling with issues and no help from Zoho, I realized that my growing company had to leave Zoho Creator. I found an open-source CRM called Zurmo. You NEED to check Zurmo as an option. Being open source, you can install it, modify the source code and it's free! They also have a paid version where they provide support and premium options. We have spent the last couple months building our new application in Zurmo and we love it. Overall, it's taking much less time than starting in Zoho Creator. Best of all, we aren't at someone else's mercy if the application has an issue. We can fix everything we want and host our own database. Although it takes a little more know-how to start on Zurmo, it was probably just as easy as Zoho, because accomplishing some things in Zoho was overcomplicated. Pros \- Easy to use - Cost effective - Dynamic customization Cons \- Customer services sucks - Might cripple your company operations with no solution - You will eventually need to leave Zoho if your company continues to grow - Can't use Javascript or customize themes (use Zurmo instead) Review Source Jay L. Operations Manager Computer Software Used the software for: 2+ years ### "Low end low code solution" August 3, 2023 4.0 It never really took off in our organization, I think I'm the only one who ended up using it. Pros It came out early so it had the coolness factor. Nice basic tool for a spreadsheet on steriods. Cons Any interactions between fields, display/hide of fields and the like requires code. Review Source Rose T. IT Network Manager Banking Used the software for: 2+ years ### "An Incredible Builder of Mobile Applications" January 14, 2019 5.0 Zoho Creator has always been one of my top softwares because of its incredible capabilities and ease of use when making simple mobile applications. Pros With Zoho Creator, I do not need to have the best programming skills to build a mobile app. The process is not difficult at all. Zoho Creator is a great online platform that makes it easy to build simple but excellently-looking mobile applications. I like the ease of use of Zoho Creator. Cons Zoho Creator continues to be my favorite builder of mobile applications. The only con I have about it is the slow support team. Review Source Arpit P. Director Utilities Used the software for: 2+ years ### "We created a custom CRM using ZOHO CREATOR" December 4, 2018 5.0 If i could give this app 11 stars, i would. It really is one of the best CRM custom creators I have come accross. Pros We enlisted the help of a zoho developer to help us create a custom CRM for our commercial energy brokerage. The cloud-based app along with an android app along with speed of access makes this application the go-to app for our CRM needs. Cons It is written using a coding language called Deluge. It is not simple and as such i would advise enlisting the help of a zoho coding expert. Zoho have a list of developers who can help. Review Source Jessica N. Digital Marketing Manager Banking Used the software for: 2+ years ### "Cost-effective App Builder" January 21, 2019 5.0 Fantastic experience with Zoho Creator. Easy to use and cost-effective. Pros Zoho Creator is an effective tool for building applications for your business. We like using it because we do not have to be experienced in programming and other sophisticated tools to start using it for building apps. The apps we always build with Zoho Creator are great and they boost our daily operations. Cons Unreliable customer care support team. No other valid reason to complain about Zoho Creator because it has been good to our team. Review Source BC Brayan C. analista de sistemas Computer Software Used the software for: 1-2 years ### "Zoho Creator una alternativa a muchos programas." December 10, 2022 4.0 me ha servido mucho para trabajos tanto de la universidad como laborales. Pros me permite programar de muchas maeras y no me limita. Cons hasta el momento no le he encontrado peros ni contras a este programa. Review Source james B. Quality Assurance Specialist Information Technology and Services Used the software for: 6-12 months ### "Zoho Creator Review " May 31, 2023 4.0 I would say that my experience about the Zoho Creator is that, this platform is very useful for the developers that will start in development an application. Pros What I like the most about the Zoho Creator is that this platform gives the user or the developer a low code process that helps to build an Application. Cons What I like the least about the Zoho Creator is that about the User Interface of the platform. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.