# SyncSpider Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SyncSpider Software - reviews, pricing plans, popular comparisons to other Integration products and more.

Source: https://www.capterra.com/p/211760/SyncSpider

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# 

 SyncSpider Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SyncSpider

## What is SyncSpider?

Syncspider is an ecommerce and ERP integration platform, offering IPAAS services. We specialise in syncing: - Products - Orders - Customers - and other eCommerce and retail related data Between systems. An example would be sending your ecommerce products on multiple marketplaces, or syncing your product data between your ERP and ecommerce store Syncspider also offer custom integrations for systems that lack thrid party integrations. Each custom integration built gives access to over 450 ecommerce, ERP and accounting sotfwares Spend less time doing busywork and more time growing your store. For more information, visit syncspider.com

## What is SyncSpider used for?

[Integration](https://www.capterra.com/integration-software/)[Data Management](https://www.capterra.com/data-management-software/)[Data Entry](https://www.capterra.com/data-entry-software/)

Overall rating

Based on 116 user reviews

Reviews sentiment

Positive

96%

Neutral

1%

Negative

3%

Starting price

$109

Flat Rate, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SyncSpider

4.7 (116)

VS.

[4.6 (85)](https://www.capterra.com/p/148729/Workato/reviews/)

Starting Price

$109

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (116)

Ease Of Use

4.4 (180)

Value For Money

4.8 (105)

Value For Money

4.3 (171)

Customer Service

4.9 (101)

Customer Service

4.6 (178)

## SyncSpider alternatives

[4.3 (329)](https://www.capterra.com/p/119119/Domo/reviews/)

Starting price

Contact vendor for pricing

[APPSeCONNECT](https://www.capterra.com/p/106290/APPSeCONNECT/)

[4.7 (180)](https://www.capterra.com/p/106290/APPSeCONNECT/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/106290/APPSeCONNECT/)

Highest Rated

[Skyvia](https://www.capterra.com/p/146167/Skyvia/)

[4.9 (116)](https://www.capterra.com/p/146167/Skyvia/reviews/)

Starting price

$6.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/146167/Skyvia/)

[Coupler.io](https://www.capterra.com/p/202311/Coupler-io/)

[4.9 (108)](https://www.capterra.com/p/202311/Coupler-io/reviews/)

Starting price

$24.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/202311/Coupler-io/)

[View all alternatives](https://www.capterra.com/p/211760/SyncSpider/alternatives/)

## Who uses SyncSpider?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Catalog Management

5.0 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

Data Capture and Transfer

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Import, collect, and capture data from multiple sources

Inventory Management

4.8 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Customer Database

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Data Storage Management

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Manage and store data in a database

Integrations Management

2.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Identify which applications need to exchange data and enable these data connections

SyncSpider 17 features

Application programming interface that allows for integration with other systems/databases

Automatically capture data from documents, records, or other online sources

Create and manage digital catalog of products/services with their details, specifications, and price

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Assemble data from multiple sources

Import, collect, and capture data from multiple sources

Removes data that is incomplete, inaccurate, or irrelevant from a dataset

Discover and connect variety of data sources to the application for analysis

Ability to handle large datasets

Search and find data in a structured format

Manage and store data in a database

Process of extracting, transforming, and loading data

Process and analyze large volume of data

Identify which applications need to exchange data and enable these data connections

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Get Advice

We can help you find the software with the features you need.

Features

4.6 (116)

4.6

Based on 116 reviews

## Pricing

Value for money

4.8 (105)

[View pricing plan details](https://www.capterra.com/p/211760/SyncSpider/pricing/)

Basic

$109.00

Flat Rate,Per Month

It includes:

-   1gb Ssftp Storage
-   5min Mimimum Interval
-   5 Ssftp Accounts
-   5 Users
-   AI Automapping
-   Auto-Replay
-   Chat Support
-   Dedicated
-   E-Commerce Integrations
-   External API
-   Filters
-   Multistep Task
-   Onboarding Training at $80/Hr
-   Premium Custom Fields
-   Recipes
-   Templates
-   Ticket Support
-   Unlimited Integrations
-   Unlimited Tasks
-   Webhooks

Professional

$219.00

Flat Rate,

Premium

$239.00

Flat Rate,

Enterprise

$439.00

Flat Rate,

Value for money

4.8 (105)

4.8

Based on 105 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (101)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (101)

4.9

Based on 101 reviews

## User reviews

Overall rating

4.7

Based on 116 reviews

Filter by rating

5(89)

4(22)

3(1)

2(0)

1(4)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Creative Director

Cosmetics

### ";( there's better out there."

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

February 18, 2025

Not worth it, though I have revisited several times.

Pros

That I got it for free from Appsumo about 5 years ago or more.

Cons

It doesn't have the serious integrations I'm looking for after all this time.

Alternatives considered

[Make](https://www.capterra.com/p/154278/Integromat/)

[Pipedream](https://www.capterra.com/p/242217/Pipedream/)

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Reasons for choosing SyncSpider

I had a lifetime deal which I bought in the early stages but then switched

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Grafikdesign

Health, Wellness and Fitness

### "Ein Tool, auf das kein Verlass ist"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 31, 2023

Nie wieder!!!! Schlechter Suport: Es wird einem immer zuerst selbst die Schuld zugewiesen (z.B. "du hast das Passwort von Facebook geändert"), was nie der Fall war.

Pros

dass man auch Meta Formulare verbinden kann

Cons

dass man mind. 1x pro Monat Probleme damit hat. Verursacht personellen Aufwand, ständige Kontrolle, man zahlt noch den Support als Stundensatz für Fehlfunktionen des Tools

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 11, 2024

Thank you for your Syncspider feedback. We value your insights as they guide our improvements. Connectivity: Glad you appreciate meta form connections, enhancing versatility. Addressing Concerns: We're actively enhancing Syncspider's reliability to minimize disruptions and apologize for any inconvenience. Support Experience: Apologies if your support interaction didn't meet expectations. Our aim is collaborative problem-solving. Moving Forward: Let's discuss your experiences further for improvement. Contact us at hello@syncspider.com Thanks for your feedback; eager to enhance your Syncspider experience.

JH

Jakob H.

ltd. Angestellter

Food Production

### "Katastrophaler Support, funktioniert nicht, unterirdisch!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 21, 2023

keine, es kamen neue Probleme hinzu!

Pros

das System hat nur auf dem Papier Vorteile!

Cons

Syncspider sollte für uns den Link zwischen Campaignmonitor und unserem Shopware 6 - System schließen, so dass sich Nutzer im Shop zum Newsletter an- und abmelden können.Es hieß, dies wäre eine simple Angelegenheit, aber es funktioniert in keinster Weise!Syncspider kann „newsletter\_recipient“ nicht übertragen, außerdem fehlt die Funktion um de-abonnierte Newsletter-Empfänger zu synchronisieren.Kunden die einmal als Empfänger übertragen wurden, bleiben für ewig so. Auch wenn sie sich im Shop wieder für den Newsletter abmelden.Das ist für eine Software Stand 2023 eigentlich absurd! Viel schlimmer wiegt jedoch, dass uns unser Ansprechpartner und die offizielle (!) Kontaktadresse ghosten und einfach nicht mehr reagieren!!! 500 € haben wir vorab bezahlt und sind -sorry- richtig hart verarscht worden. Wir verfolgen die Angelegenheit nun aus Prinzip anwaltlich weiter. Allen potentiell interessierten möchte ich von diesem Unternehmen dringendst abraten!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Keith D.

Manager

Financial Services

### "Powerful Automation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 25, 2023

SyncSpider is an business process integration tool designed to help eCommerce businesses increase sales using automated marketing channels. It helps manage multiple channels in a centralized place and connect eCommerce applications to improve buying experience for customers.

Pros

I love that you can build an organizational structure within the software. I can add members under my organization and assign roles to them.

Cons

Many platforms works well when they are synced with other apps, however Syncspider need to continue building an app integration list to stand out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 26, 2023

Thank you for the powerful review! At SyncSpider, we're committed to expanding our app integration list and enhancing your eCommerce experience.

TH

Thomas H.

E-Commerce Manager

Information Technology and Services

### "SyncSpider review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

April 25, 2023

Pros

\-> easy to understand - easy to implement-> very good support

Cons

\-> some features did not work properly (filter, manufacturer sku mapping for example)-> not really fast and efficient - stock update for ~1600 products is running for over 10 hours (you could at first sort every sku out that is not in the shopware database to update. At the moment it tries to update every line in the source-export.)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KA

khaled A.

Team leader

Accounting

### "Value for money"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

October 30, 2022

The experience is good so far, and I still rely on it for some work

Pros

The free trial is very good, especially as it provides better features than some similar sites, but there is still the best to offer to customers

Cons

There is always the best, especially when compared to similar sites that give double the service for free

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DL

David L.

Owner

E-Learning

### "Spider Web For Integration And Connection"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 20, 2022

Pros

I like that it can connect to many apps which I am already using - even some . The support is prompt to help if you hit any road bumps although they already have rich documentation. The speed of adding new apps to the platform is also amazing. Overall, I love the customer-centric approach from the team behind this software.

Cons

The UI/UX looks a bit dated. It's not as intuitive as Zapier when you first started using it. Hence, do expect some learning curve.

Alternatives considered

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tanice D.

Internal Audit Assistant

Education Management

### "Hands down best B2B Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 7, 2022

Pros

What I love the most is about SyncSpider is its automating feature. In a time where everything has become virtual, and most persons are not so familiar with certain online tools, SyncSpider not only automate tasks, but it boast productivity. Also, it is very cost effective and once you have mastered the platform, It is the best B2B app moving forward. The Help Chat is also an amazing feature as well as it is readily available to answer all your queries in a timely manner.

Cons

Very Time consuming when you are not familiar with the software.

Switched from

[B2B Wave](https://www.capterra.com/p/133836/B2B-Wave/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Sean H.

Founder

Internet

### "Sync Spider is Zapier for Ecommerce Data"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 27, 2021

Pros

Very easy data mapping, great team, very aggressive for improvements adding integrations

Cons

Could use more integrations, will come in time.

Reasons for choosing SyncSpider

Ecommerce focused, and I got a good price.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Alison B.

Operations Manager

Wholesale

### "Helping us manage our orders without dropping the ball"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 27, 2021

Pros

I like the variety of different apps that we can use in the integrations. I was setting SyncSpider up for a client who uses some very mainstream apps in addition to some others as well that are a little less widespread, and was pleased to discover that we could integrate our entire tech stack together using SyncSpider. I also found it very simple and intuitive to get started which is important because we need to be able to make it easy for the team members to adopt the software.

Cons

As with any such product, the task run limits are a bit frustrating (not that I don't understand the need for them) - but rather just that it's hard to estimate how many we will need / use in a month so it's hard to estimate what the costs might be.

Switched from

[Zapier](https://www.capterra.com/p/130182/Zapier/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/211760/SyncSpider/reviews/)

Popular comparisons

[APPSeCONNECT vs SyncSpider](https://www.capterra.com/compare/106290-211760/APPSeCONNECT-vs-SyncSpider)[Skyvia vs SyncSpider](https://www.capterra.com/compare/146167-211760/Skyvia-vs-SyncSpider)[Coupler.io vs SyncSpider](https://www.capterra.com/compare/202311-211760/Coupler-io-vs-SyncSpider)[Microsoft Power Automate vs SyncSpider](https://www.capterra.com/compare/211760-227210/SyncSpider-vs-Microsoft-Power-Automate)[Hevo vs SyncSpider](https://www.capterra.com/compare/176435-211760/Hevo-vs-SyncSpider)

[UiPath vs SyncSpider](https://www.capterra.com/compare/135186-211760/UiPath-Robotic-Process-Automation-vs-SyncSpider)[Domo vs SyncSpider](https://www.capterra.com/compare/119119-211760/Domo-vs-SyncSpider)[MyWorks Sync vs SyncSpider](https://www.capterra.com/compare/178702-211760/MyWorks-Sync-vs-SyncSpider)[Supermetrics vs SyncSpider](https://www.capterra.com/compare/162846-211760/Supermetrics-vs-SyncSpider)[SellerChamp vs SyncSpider](https://www.capterra.com/compare/179124-211760/SellerChamp-vs-SyncSpider) 

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