# DoorLoop Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DoorLoop Software - reviews, pricing plans, popular comparisons to other Property Management products and more. Source: https://www.capterra.com/p/211768/DoorLoop --- # DoorLoop Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DoorLoop ## What is DoorLoop? DoorLoop is the AI-native property management platform for residential owners and managers who want to run a smarter, more scalable operation. Leasing, maintenance, accounting, communications, and resident experience — connected in one modern platform. DoorLoop's Operational Intelligence layer automates the repetitive work that keeps teams busy: rent reminders, maintenance routing, lease renewals, AI-powered inspections, and financial reporting. The result is a portfolio that scales without requiring you to scale your staff. With built-in trust accounting, owner portals, tenant screening, and real-time dashboards, DoorLoop gives property managers across the US and Canada a single source of truth for their business. #1 rated in customer support. Go live in days, not months. ## What is DoorLoop used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Lease Management](https://www.capterra.com/lease-management-software/) Recognitions Shortlist Overall rating Based on 705 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Pros & cons Responsive and proactive assistance Intuitive and accessible platform Slow and cumbersome payment workflows Starting price $69 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Property Management / 2026 - Real Estate Property Management / 2026 - HOA / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## DoorLoop alternatives Highest Rated [4.9 (515)](https://www.capterra.com/p/166893/Innago/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/211768/DoorLoop/alternatives/) ## FAQs about DoorLoop Overview ### What problems does DoorLoop solve? DoorLoop solves property management bottlenecks like scattered property data, manual expense and rent tracking, disorganized maintenance requests, and time lost in bulky software. Landlords, property managers, HOA teams, and self-managing investors use it to centralize finances, reports, tenant communications, and property records while reducing onboarding friction with responsive support and training. Answer based on 484 reviews Overview ### Which roles and teams benefit most from DoorLoop? DoorLoop is most used by property managers, landlords, and real estate owners who need to manage leases, rent collection, maintenance, and tenant communication in one system. Brokers, office managers, and operations leaders use it to streamline daily workflows, while executives and finance teams rely on reporting, accounting visibility, and portfolio oversight. Answer based on 705 reviews Overview ### What company size and industries is DoorLoop built for? DoorLoop is built primarily for small real estate businesses, with 98% of reviewers from small businesses and 79% from real estate. It serves property managers and owners handling residential, commercial, and HOA portfolios, with additional use in commercial real estate at 5% and accounting at 2%. Answer based on 705 reviews Features and Usability ### What are the key features of DoorLoop? DoorLoop includes core property management features like tenant rent management, online payments, lease tracking, and accounting, plus differentiators such as tenant and owner portals, maintenance request management, and automated reminders for rent, renewals, and late fees. Reviewers also frequently mention task tracking, document search, and mobile access. Answer based on 325 reviews Pricing ### How much does it cost and what fees or limitations are included? DoorLoop starts at $69/month for the Starter plan for the first 20 units, with Pro at 149 and Premium at 209. Reviewers often call it affordable and say support is included, but some find monthly pricing high, especially for very small portfolios, added units, or package thresholds. Answer based on 53 reviews Integrations ### Which third-party tools and platforms does DoorLoop integrate with? DoorLoop integrates with over 30 third-party tools, including Zapier, Stripe, QuickBooks Online, QuickBooks, Checkbook, and TransUnion Collections Management. Its catalog also includes Google Drive, Google Calendar, Microsoft Outlook, Docusign, Dropbox Sign, Mailchimp, and Apartments.com Rental Manager for accounting, payments, documents, and scheduling. Answer based on 74 reviews Getting Started and Support ### How easy is it to onboard and train a team on DoorLoop? DoorLoop offers live online sessions, webinars, videos, and documentation, so most small teams and first-time property managers can get running fairly quickly with guided help. Confident or technically comfortable users often learn fast, while admins, accounting-heavy users, and teams migrating from other systems usually need more time to master setup and workflows. Answer based on 106 reviews Getting Started and Support ### What customer support options does DoorLoop offer, and how do users rate the experience? DoorLoop offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, patient, and helpful during setup and troubleshooting, with live chat and human assistance standing out. Some report limited posted hours, rushed onboarding sessions, delayed callbacks, and occasional slower responses for specific issues. Answer based on 275 reviews ## Who uses DoorLoop? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 474 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 474 reviews Real Estate 47% Real Estate 47% Administrative 20% Entrepreneurs/ Owners 10% Finance & Accounting 8% Others 16% Top industries Based on 474 reviews Real Estate 89% Accounting 4% Management Consulting 3% Commercial Real Estate 3% Other 1% ## Pros and Cons Responsive and proactive assistance 94% positive reviews out of 250 Most reviewers describe customer support as highly responsive, patient, and proactive in resolving issues and onboarding. Jeannette S Director of Operations, 2 - 10 employees. "The customer service and response time is unmatched in any program we have every used or researched. " Slow and cumbersome payment workflows 43% negative reviews out of 60 Some reviewers report payment processing is slow, confusing, and involves tedious steps or delays in transactions. Mollie R Broker, 1 employee. "The 3 business day delay for receiving funds isn't ideal." Intuitive and accessible platform 94% positive reviews out of 176 Most reviewers find ease of use important, highlighting the intuitive interface, clear navigation, and simple setup process. Tasha W Property Manager, 2 - 10 employees. "Doorloop is more simple and has tons of topics to help you with questions." Centralized and structured data management 93% positive reviews out of 42 Most reviewers appreciate organized information, noting streamlined workflows, centralized data, and easy access to essential details. Mitchell M General Manager, 2 - 10 employees. "The clean and organized interface allows for easy access to all the necessary tools, making our workflow significantly smoother." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Rent Tracking 4.8 (462) 81.82% of 462 reviewers that rated this feature as important or highly important DoorLoop gives you a streamlined way to monitor rent payments, overdue balances, and automate reminders. Reviewers appreciate how easily they can track payments for multiple properties, view tenant histories, and save time compared to manual methods. Accounting 4.6 (446) 67.71% of 446 reviewers that rated this feature as important or highly important You get a flexible accounting system with bank integration, QuickBooks sync, and clear tracking of income and expenses. Reviewers appreciate the organization and ease, but some note missing capabilities, occasional navigation issues, and desire for deeper QuickBooks integration. Tenant Portal 4.7 (431) 68.45% of 431 reviewers that rated this feature as important or highly important With this capability, you offer tenants a central hub for payments, maintenance requests, and communication. Users think the portal is easy to set up, helps automate collections, and keeps records organized, though some mention occasional adoption challenges among tenants. Online Payments 4.7 (355) 72.96% of 355 reviewers that rated this feature as important or highly important It helps you collect rent efficiently by letting tenants pay online, set up autopay, and avoid paper checks. Reviewers appreciate the convenience and time savings, but some mention slow deposit times and extra fees as drawbacks. Financial Reporting 4.7 (240) 65.83% of 240 reviewers that rated this feature as important or highly important DoorLoop offers accessible financial statements and real-time reporting by property. Some reviewers find reports easy to generate and useful for decision-making, while others wish for more customization and better multi-property display options. Property Database 4.7 (266) 62.78% of 266 reviewers that rated this feature as important or highly important Centralized database to track details of properties (including lease, tenant, and owner information) DoorLoop 126 features Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) You get a flexible accounting system with bank integration, QuickBooks sync, and clear tracking of income and expenses. Reviewers appreciate the organization and ease, but some note missing capabilities, occasional navigation issues, and desire for deeper QuickBooks integration. Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools for the systematic analysis of various types of data or statistics Application programming interface that allows for integration with other systems/databases Manage assets throughout their lifecycle to optimize profit Researching and validating a person's criminal, educational, job or financial records Compare and match accounting/financial records with corresponding bank statements Create, manage, and send invoices or bills to customers Create budgets based on historical data and future projections Track and manage schedules and meetings via an integrated calendar Calculates a company's working capital which is the amount of money a company has available to run its business Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Manage various distribution channels, build relations with channel partners, and track their performance Private online space that lets businesses securely share documents and provide information access to clients For commercial leases Designed to serve commercial properties Add, view, and edit details for commercial, corporate, or hospitality properties that are available for sale or rent Manage and track all internal and external communication conducted via calls, email, text, or chat Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import, collect, and capture data from multiple sources Import and export data to and from software applications Graphical representation of data Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Digitally sign online documents Receive and/or send email notifications for urgent updates, requests, or other information Monitor and record expenses such as purchases or charges incurred Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Public or private sharing of digital files such as documents, audio/video, images, and more Store and access documents, forms, and photos in one centralized place Plan, manage, and track the financial activities of an individual or organization DoorLoop offers accessible financial statements and real-time reporting by property. Some reviewers find reports easy to generate and useful for decision-making, while others wish for more customization and better multi-property display options. For commercial properties such as office buildings, medical centers, malls, hotels, retail stores and other public buildings Primarily serving affordable houses such as fixed caravans, cabins, tents and trailers Used by property managers Specialized for organizations who focus on residential projects Centralized accounting record which tracks all financial transactions Use AI to generate content in the form of text, images, videos, etc. Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Captures invoice data and maintains comprehensive records for auditing and reporting purposes Allows the calculation of fees for late rent payments Store information about leads or contacts and track, manage and nurture them throughout the sales process Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Process of creating and establishing a new lease agreement between a property owner and a tenant or borrower Monitor the process of lease agreements Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Access software remotely via mobile devices Access the system via a mobile application Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple locations Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room It helps you collect rent efficiently by letting tenants pay online, set up autopay, and avoid paper checks. Reviewers appreciate the convenience and time savings, but some mention slow deposit times and extra fees as drawbacks. Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties Portal for property owners to manage property listings, upload documents, track payments and generate reports Accept, record, and reconcile financial transactions Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Centralized database to track details of properties (including lease, tenant, and owner information) Add, view, and edit details of all properties managed by an agency that are available for sale or rent Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Generate recurring invoices Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Collect payments from tenants via online or offline mode, create recurring schedules and send reminders DoorLoop gives you a streamlined way to monitor rent payments, overdue balances, and automate reminders. Reviewers appreciate how easily they can track payments for multiple properties, view tenant histories, and save time compared to manual methods. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data For residential leases For residential properties For retail leases Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Create, manage and track all task activities and progression Implementation of various strategies to manage tax obligations via planning and maintaining compliance Create, save, and re-purpose templates for emails, forms, etc. Managing renters, rent payments, maintenance workflows & documents. With this capability, you offer tenants a central hub for payments, maintenance requests, and communication. Users think the portal is easy to set up, helps automate collections, and keeps records organized, though some mention occasional adoption challenges among tenants. Evaluate the criminal, financial, and employment history of tenants Handle activities like room booking, rent processing, lease agreement management, and client communication Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage, record and track all business exchanges in form of money and its related interactions in the system Monitor or audit historical and current transactions to analyze customer account activities Manage bookkeeping for client trust accounts Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more Keep track of vacant properties Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. Interact with data visualization elements, such as charts and graphs, to drill down into data SaaS, web-based, online deployment Built-in website builder or integration with third-party site Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (705) 4.7 Based on 705 reviews ## Pricing Value for money 4.7 (680) [View pricing plan details](https://www.capterra.com/p/211768/DoorLoop/pricing/) Starter $69.00 Usage Based,Per Month It includes: - Online rent & fee payments - Tenant Portal - Maintenance management - Two-way communication - Accounting & reporting - Rental applications & screening - Lease management - CashPayments powered by Western Union - eSignature - CRM for tenants Pro $149.00 Flat Rate,Per Month It includes: - Tenant Portal - Tenant Screening - Tenant Announcements - Email, Chat, Phone, & Zoom Support - Accounting and Financials - Quickbooks Online Sync - 5 GB Per Unit Storage - Advertise Online - CRM for Prospects - Customizable Dashboards - Esignatures - Maintenance - Owner Portal - User Access Roles Premium $209.00 Flat Rate,Per Month It includes: - Tenant Portal - Free Incoming ACH Payments - Tenant Announcements - Tenant Screening - Accounting and Financials - Maintenance - Advertise Online - CRM for Prospects - Customizable Dashboards - Esignatures - Integrations and API Access - Owner Portal - User Access Roles - Website Portal Integration Value for money 4.7 (680) 4.7 Based on 680 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (690) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (690) 4.8 Based on 690 reviews ## User reviews Overall rating 4.8 Based on 705 reviews Filter by rating 5(614) 4(78) 3(5) 2(4) 1(4) Mentioned topic Sorted by most recent DM Destinee M. Administrative Assistant Real Estate ### "Love DoorLoop's Robut PM System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2026 Pros I love that DoorLoop has a pretty platform interface but even more than that are the "Leasing" and "AI" features to speed things up. I'm a real estate AA assisting with property management and uploading rentals and it's been pretty easy without any need for tutorials as the design and setup is intuitive. Cons No robust in-app task management system (real estate lifecycle to-dos for contacts) AND scheduling/automating de-listing/listing properties based on lead movement (i.e. If someone got approved and there's only one unit at a property then remove listing). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 14, 2026 Thanks, Destinee! So glad the Leasing and AI features have made things easier and that the platform felt intuitive from the start. It's an honor to be a part of your growing business. Christine B. Pilates transformation expert Health, Wellness and Fitness ### "Good tools + High Cost" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 April 3, 2026 Overall, this application is easy to organize and deploy for multiple tenants but the cost is exorbitant compared to other platforms. Pros Works great for online rent collection for multiple tenants and clients, with mobile app availability. Cons The cost is higher than most other application service providers for online rent collection without giving significantly better quality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 7, 2026 Hi Christine, thank you for sharing your feedback! We’re so glad to hear that our features are hitting the mark and supporting your operations. Regarding your comments on pricing, we want to ensure you’re getting the absolute most value out of every tool DoorLoop offers. We’d love to connect directly to review your current setup and see how we can better support your growth and take a look at pricing as it regards to your expectations. Please reach out to us at support@doorloop.com so we can chat further. JL Jim L. Broker Owner Real Estate ### "DotLoop Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 March 5, 2026 Very positive! I think the platform is very intuitive, and user friendly. The AI component is also a helpful add-on for the tenants. Pros I love the feature that allows tenants to pay rent online which includes notifications for rent due, late fees, and current balances on their account. I also like the direct messaging feature between me and the tenants., and the feature that allows tenants to put their maintenance requests with photos and descriptions on the platform without having to call us. Cons Response time from customer service, though I think that is being corrected. \[sensitive content hidden\] , the customer relations manager that is assigned to me though is awesome. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reasons for choosing DoorLoop Features, cost, ease of navigating the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 6, 2026 Hi Jim, thank you so much for your kind words. We appreciate the feedback about customer service and will pass this along to our team. Let's keep growing! DH Dustin H. Property Manager Real Estate ### "DoorLoop is Solid! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 7, 2025 I tell everyone that asks me about DoorLoop what do I like most...having a solid solution that is backed by great support is rare. This combination is rare to find in any SaaS platform. Pros The customer support is truly top notch! There has never been a case where we have not left with the issue resolved and walking away with more confidence and knowledge. Cons There is a learning curve but this simply could be as many of us are new to using this kind of platform. Not much I could say that I like least...maybe the slow payment processing but other than that it is great. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reasons for choosing DoorLoop Appfolio felt like a clunky Excel spreadsheet from 2005. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2025 Thanks, Dustin! Your team and your business deserve only the best. Glad to be your property management software partner! CM Carolyn M. Owner Real Estate ### "Excellent property management system. Worth every penny. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2025 Pros Excellent property management system. Worth every penny. As a private landlord and owner-operator, DoorLoop was the solution I have been looking for. Cons Nothing. I really enjoy using DoorLoop. I don't really have any cons to report. I am a happy customer :) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 5, 2025 Your team and your business deserve only the best, Carolyn. Glad to be your property management software partner! MR Mark R. SVP Real Estate ### "Streamlined yet robust program " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2025 A well thought out and carefully created program that addresses every aspect of commercial property ownership. Pros That I can access the status of all of my rental properties anywhere in the world and my tenants can make their rent payments, submit repair requests and it makes onboarding new tenants a breeze. Cons Nothing really, having migrated from Quickbooks, I am very impressed with its user interface. It simplifies my day Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Broader features and minimal learning curve Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2025 Thank you for trusting DoorLoop with your growing business needs, Mark! AS Al S. Owner and Property Manager Real Estate ### "Doorloop is the my top choice." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2025 I have tried several property management softwares, and I have found Doorloop to be the most intuitive and easiest to use. Their customer service and training are patient and top notch, and they are not stagnant they are focused on using AI to advance the software for their customers. I self-manage 75+ units and it would be chaos without doorloop. Pros Interface is user friendly and intuitive, I have a lot of lower income tenants, and they use it and understand it. Also, I love the text notifications, especially when there is a freeze or emergency announcement, I can contact all my tenants very quickly. Also, the app stays logged in, so I can input rent collection as I receive it in any form. Cons None, their might have been a few early on, but they are great at evolving with enough feedback from users, their customer service is very responsive which helps with learning curves and issues if there are any. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reasons for choosing DoorLoop most bang for your buck, user friendly, flexible costs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 13, 2025 Helping your business succeed is what we're all about. Thanks for trusting us with your property management needs, Al! MG Michele G. Vice President Real Estate ### "Happy Customer! DoorLoop is GREAT!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2025 EXCELLENT experience. Seriously, I have nothing negative to say about DoorLoop. We just went active October 1, but so far there have been no issues. Pros Customer Support, Ease of Use, Payment processing, Rent Collection. Doorloop sets up various zoom meetings prior to going live where they walk you through the software. If you have any questions, you shoot them an email or ask their AI assistant Gary, who has also been a great help if you need to learn how to access or do something. They are ready available any time you need them. Best service ever. Cons When entering a bill it would be easier if the tab button was active to be able to go to the next box verses using the mouse. :) Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Because Appfolio's customer service is the absolute worst I have ever experienced. Especially, for the price. We had been with them since 2016. They lost a good customer because of the lack of service when needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2025 Hey, Michele. Thanks so much for your kind words. Let's keep growing! AB Ashley B. owner Real Estate ### "Would choose them again" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 27, 2025 Im glad I went with DoorLoop. They've been great. The people have been helpful and the transition was pretty easy. Pros value, ease of use, easy customer service. Use of ai to help with problems initially. I came from AppFolio and it has been pretty easy learning this platform Cons issues can take a bit longer to fix as this company is not open past 5 est and on the weekends. An answer or solution may have to wait. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) started my own compnay and didn't have enough properties for AppFolio Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 10, 2025 Thank you for trusting DoorLoop with your growing business needs! EC Emily C. Office Administrator Real Estate ### "Love this software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2025 Pros The easy access for our tenants. They enjoy seeing all their transactions in one click without any issues! Cons We have not had any issues with DoorLoop the entire time we've used their software. We would highly recommend! Switched from [Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/) Could not track rent correctly for tenants. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/211768/DoorLoop/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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