# DoorLoop Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of DoorLoop Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of DoorLoop Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/211768/DoorLoop --- # DoorLoop Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2025 Written byAlejandra Aranda Alejandra Aranda Content Analyst Alejandra Aranda is an analyst and writer with more than five years of experience covering marketing and technology trends across various industries. Her pieces are designed to help small and midsize businesses navigate the digital landscape a... [See bio & all articles](https://www.capterra.com/resources/author/alejandra-aranda/) Content Analyst Edited byLindsay Page Lindsay Page Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety o... [See bio & all articles](https://www.capterra.com/resources/author/lindsay-page/) Editor Written by [Alejandra Aranda](https://www.capterra.com/resources/author/alejandra-aranda/) Content Analyst Alejandra Aranda is an analyst and writer with more than five years of experience covering marketing and technology trends across various industries. Her pieces are designed to help small and midsize businesses navigate the digital landscape and implement effective marketing strategies. Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) Editor Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with expertise in cybersecurity, corporate and securities regulation, and finance. She has been a writer, editor, senior editor, and associate director. [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DoorLoop DoorLoop Overview: ### Key takeaways Insights from verified Capterra reviews DoorLoop helps small property management teams centralize lease tracking, tenant communication, and rent collection. It’s most used by real estate professionals managing residential portfolios. Reviewers highlight ease of use and rent tracking as standout benefits, though reporting and payment processing show friction. ### Our verdict DoorLoop is a practical choice for small teams that want to consolidate property, lease, and tenant management into one system. While its interface is easy to navigate and its rent tracking tools are well-rated, buyers should expect trade-offs in reporting flexibility and payment processing speed. For teams managing multiple units, the flat-rate pricing and centralized workflows may justify the cost. Overall rating Based on 703 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Pros & cons Responsive and knowledgeable assistance Intuitive and flexible platform Slow and cumbersome payment workflows Starting price $69 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## DoorLoop alternatives While DoorLoop suits many small real estate firms, buyers may explore other tools if they need a different interface style, broader financial reporting, or pricing models for multi-property portfolios. Highest Rated [4.9 (502)](https://www.capterra.com/p/166893/Innago/reviews/) Starting price Contact vendor for pricing [4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing [4.6 (601)](https://www.capterra.com/p/135182/ResMan/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/211768/DoorLoop/alternatives/) ## Who uses DoorLoop? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Responsive and knowledgeable assistance 94% positive reviews out of 246 Most reviewers find customer support consistently helpful, patient, and quick to resolve any issues encountered. Jeannette S Director of Operations, 2 - 10 employees. "The customer service and response time is unmatched in any program we have every used or researched. " Slow and cumbersome payment workflows 44% negative reviews out of 59 Some reviewers report payment processing is slow, confusing, and requires navigating multiple steps or third parties. Mollie R Broker, 1 employee. "The 3 business day delay for receiving funds isn't ideal." Intuitive and flexible platform 94% positive reviews out of 175 Most reviewers appreciate ease of use, noting the interface is straightforward, customizable, and simple to navigate. Tasha W Property Manager, 2 - 10 employees. "Doorloop is more simple and has tons of topics to help you with questions." Centralized and efficient data management 93% positive reviews out of 42 Most reviewers describe organized information as helping them quickly locate data and streamline daily tasks. Mitchell M General Manager, 2 - 10 employees. "The clean and organized interface allows for easy access to all the necessary tools, making our workflow significantly smoother." ## DoorLoop's interface DoorLoop’s layout is structured for speed, with users highlighting its dashboard clarity and minimal clicks to complete tasks. Reviewers appreciate the centralized access to tenant, lease, and payment data, though some mention minor bugs and friction during setup or document uploads. 2+ Alejandra Aranda Content Analyst You’ll navigate quickly thanks to DoorLoop’s clean dashboard and low-click workflows. Reviewers say attaching documents to tenant or lease files saves time, but setup can feel clunky if you skip tutorials. Expect a few bugs, but most are resolved fast. Ease of Use 4.7 (703) 4.7 Based on 703 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Alejandra Aranda Content Analyst DoorLoop’s top-rated features work together to simplify property oversight, automate rent and lease workflows, and reduce manual tracking. You gain speed and control across tenant, payment, and document management—all from a single dashboard. Features 4.7 (703) 4.7 Based on 703 reviews The DoorLoop features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Rent tracking 4.4 (456) 456 reviewers rated this feature Automates rent reminders, tracks payments in real time, and centralizes rent-related data. Reviewers highlight time savings, visibility into payment status, and customizable late fee policies. Some mention a learning curve during setup. Transaction history 4.4 (121) 121 reviewers rated this feature Supports itemized invoices, exportable statements, and drill-down views of tenant or vendor records. Reviewers say it improves accounting accuracy and dispute resolution, though some suggest interface improvements. Property management 4.3 (152) 152 reviewers rated this feature Combines lease, maintenance, accounting, and tenant communication in one platform. Users report reduced tool-switching and easier tracking of repairs and renewals. Mobile access and communication tools are praised. Tenant portal 4.2 (423) 423 reviewers rated this feature Enables online rent payments, maintenance requests, and centralized communication. Reviewers say it reduces manual follow-ups and improves transparency, though some note friction with fees and initial setup. Lease tracking 4.2 (217) 217 reviewers rated this feature Provides automated alerts for renewals and expirations, and centralized lease document storage. Users value digital signature integration and time-saving dashboard views. Some want easier uploads and more notification options. Tenant tracking 4.2 (99) 99 reviewers rated this feature Centralizes tenant data for communication, payment history, and renewal management. Reviewers say it streamlines operations and supports mass messaging, though usage varies. Free incoming ACH payments 0 reviewers rated this feature DoorLoop offers a range of advanced features that cater to various aspects of property management and operational scalability. API access 0 reviewers rated this feature Integrate DoorLoop with custom systems or third-party tools using its API. This enables tailored workflows, data syncing, and automation across platforms. Zapier integration 0 reviewers rated this feature Connect DoorLoop to thousands of apps via Zapier to automate tasks like sending notifications, updating spreadsheets, or syncing with CRM tools. Unlimited additional users 0 reviewers rated this feature Add unlimited team members with role-based permissions, making it easier to scale operations and delegate tasks without hitting user caps. All key features (159) Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) 0% of 0 reviewers... Define levels of authorization for access to specific files or systems 0% of 0 reviewers... It gives you tools to manage property accounting, reconcile bank accounts, and generate reports. Some users say the integration with QuickBooks and Plaid is helpful, but others mention missing capabilities, occasional syncing issues, and a less intuitive interface compared to dedicated accounting software. 67.64% of 445 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system 0% of 0 reviewers... Track money owed to a company's creditors/suppliers 0% of 0 reviewers... Track outstanding invoices and the money owed from clients 0% of 0 reviewers... Dashboard to view the status of ongoing processes, identify current incidents and track past activities 100.00% of 3 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 0.00% of 3 reviewers that rated this feature as important or highly important Generate one-off reports that meet information requirements 0% of 0 reviewers... A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users 0% of 0 reviewers... Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 50.00% of 12 reviewers that rated this feature as important or highly important Tools for the systematic analysis of various types of data or statistics 0% of 0 reviewers... Application programming interface that allows for integration with other systems/databases 12.50% of 8 reviewers that rated this feature as important or highly important Integrate DoorLoop with custom systems or third-party tools using its API. This enables tailored workflows, data syncing, and automation across platforms. 0 reviewers rated this feature Track, manage and store the applications of potential future members, customers or candidates 0% of 0 reviewers... Manage assets throughout their lifecycle to optimize profit 0% of 0 reviewers... Researching and validating a person's criminal, educational, job or financial records 0% of 0 reviewers... Compare and match accounting/financial records with corresponding bank statements 70.59% of 17 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers 61.11% of 54 reviewers that rated this feature as important or highly important Create budgets based on historical data and future projections 0% of 0 reviewers... Track and manage schedules and meetings via an integrated calendar 40.00% of 5 reviewers that rated this feature as important or highly important Calculates a company's working capital which is the amount of money a company has available to run its business 0% of 0 reviewers... Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period 0% of 0 reviewers... Manage various distribution channels, build relations with channel partners, and track their performance 26.32% of 19 reviewers that rated this feature as important or highly important Private online space that lets businesses securely share documents and provide information access to clients 25.00% of 4 reviewers that rated this feature as important or highly important For commercial leases 0% of 0 reviewers... Designed to serve commercial properties 0% of 0 reviewers... Add, view, and edit details for commercial, corporate, or hospitality properties that are available for sale or rent 0% of 0 reviewers... Manage a group of members established for coordinating plans, programs, or other initiatives 0% of 0 reviewers... Manage and track all internal and external communication conducted via calls, email, text, or chat 100.00% of 1 reviewers that rated this feature as important or highly important Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction 0% of 0 reviewers... Automated reminders and confirmations for booked appointments and events via text or email 0% of 0 reviewers... Centralized database of stakeholders and their contact information such as names, address, phone number etc. 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information 50.00% of 16 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving 0% of 0 reviewers... Accept and process credit card transactions 50.00% of 10 reviewers that rated this feature as important or highly important Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments 50.00% of 48 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 0.00% of 1 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. 38.10% of 21 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions 100.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding 0% of 0 reviewers... Alter the layout and content of reports 0.00% of 3 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 0% of 0 reviewers... Assembly of graphs and charts for visualizing and tracking statistics/metrics 0% of 0 reviewers... Import, collect, and capture data from multiple sources 0% of 0 reviewers... Import and export data to and from software applications 70.00% of 10 reviewers that rated this feature as important or highly important Graphical representation of data 0% of 0 reviewers... Electronic signing method that validates the authenticity and integrity of a digital document 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 66.67% of 39 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system 100.00% of 4 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components 0% of 0 reviewers... Track and collect membership dues 100.00% of 3 reviewers that rated this feature as important or highly important Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. 0% of 0 reviewers... Electronically collect payments for goods or services 76.09% of 46 reviewers that rated this feature as important or highly important Digitally sign online documents 0% of 0 reviewers... Receive and/or send email notifications for urgent updates, requests, or other information 0% of 0 reviewers... Create and send email blasts/campaigns 0% of 0 reviewers... Reminders sent via email 0% of 0 reviewers... Pre-made examples and templates for emails 0% of 0 reviewers... Schedule and manage the logistics of activities and other gatherings 100.00% of 1 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred 83.33% of 24 reviewers that rated this feature as important or highly important Track and manage staff profiles, recruitment, schedules, productivity, career development and performance 0.00% of 2 reviewers that rated this feature as important or highly important Automatically collect recurring fees or dues from members 100.00% of 1 reviewers that rated this feature as important or highly important Create, save, and store files 0% of 0 reviewers... Public or private sharing of digital files such as documents, audio/video, images, and more 0% of 0 reviewers... Store and access documents, forms, and photos in one centralized place 0% of 0 reviewers... Plan, manage, and track the financial activities of an individual or organization 59.69% of 129 reviewers that rated this feature as important or highly important DoorLoop offers real-time financial reporting by property, making it easy to track profitability and generate statements. Reviewers indicate reports are accessible and helpful for decision-making, though some wish for more customization and better multi-property display options. 65.83% of 240 reviewers that rated this feature as important or highly important For commercial properties such as office buildings, medical centers, malls, hotels, retail stores and other public buildings 100.00% of 5 reviewers that rated this feature as important or highly important Primarily serving affordable houses such as fixed caravans, cabins, tents and trailers 0% of 0 reviewers... Used by property managers 25.00% of 4 reviewers that rated this feature as important or highly important Specialized for organizations who focus on residential projects 0% of 0 reviewers... Designed for self storage facilities 0% of 0 reviewers... DoorLoop offers a range of advanced features that cater to various aspects of property management and operational scalability. 0 reviewers rated this feature Centralized accounting record which tracks all financial transactions 125.00% of 4 reviewers that rated this feature as important or highly important Use AI to generate content in the form of text, images, videos, etc. 0% of 0 reviewers... Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events 0% of 0 reviewers... Automation of the violations inspection process of homeowners associations 0% of 0 reviewers... Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards 0% of 0 reviewers... Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage 0% of 0 reviewers... Captures invoice data and maintains comprehensive records for auditing and reporting purposes 0% of 0 reviewers... Allows the calculation of fees for late rent payments 50.00% of 38 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process 50.00% of 2 reviewers that rated this feature as important or highly important Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments 67.43% of 218 reviewers that rated this feature as important or highly important Process of creating and establishing a new lease agreement between a property owner and a tenant or borrower 57.89% of 19 reviewers that rated this feature as important or highly important Provides automated alerts for renewals and expirations, and centralized lease document storage. Users value digital signature integration and time-saving dashboard views. Some want easier uploads and more notification options. 217 reviewers rated this feature Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) 0% of 0 reviewers... Manage, maintain and track the performance of assets and equipment 52.27% of 44 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests 0% of 0 reviewers... Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding 0% of 0 reviewers... Contact members listed in the database through email, SMS, social, phone, etc. 100.00% of 3 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members 83.33% of 6 reviewers that rated this feature as important or highly important Comprehensive list that contains information and details of all the members associated with a particular organization or group 100.00% of 2 reviewers that rated this feature as important or highly important Online gateway through which members can access/update personal information 0.00% of 1 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families 100.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 100.00% of 4 reviewers that rated this feature as important or highly important Access the system via a mobile application 0% of 0 reviewers... Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. 0% of 0 reviewers... Manage and support multiple locations 0% of 0 reviewers... Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room 0% of 0 reviewers... You can collect rent online, automate payments, and reduce manual handling. Users think this capability is convenient, improves cash flow, and integrates with Stripe, but some mention slow deposit times, platform fees, and occasional resistance from tenants preferring traditional payment methods. 72.96% of 355 reviewers that rated this feature as important or highly important Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties 0% of 0 reviewers... Portal for property owners to manage property listings, upload documents, track payments and generate reports 37.50% of 8 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions 73.91% of 184 reviewers that rated this feature as important or highly important Reminders sent for balance/payment due 0% of 0 reviewers... Adjust communications based on previous interactions or personal preferences 0% of 0 reviewers... Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk 0.00% of 6 reviewers that rated this feature as important or highly important Centralized database to track details of properties (including lease, tenant, and owner information) 62.78% of 266 reviewers that rated this feature as important or highly important Combines lease, maintenance, accounting, and tenant communication in one platform. Users report reduced tool-switching and easier tracking of repairs and renewals. Mobile access and communication tools are praised. 152 reviewers rated this feature Receive data and information in real time 0% of 0 reviewers... Notifications that are delivered to users as soon as an event occurs 0.00% of 1 reviewers that rated this feature as important or highly important Active reporting of data and metrics 0% of 0 reviewers... Generate recurring invoices 0% of 0 reviewers... Automated process of charging customers at regular intervals for repeated access or use of a product or service 50.00% of 6 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 100.00% of 1 reviewers that rated this feature as important or highly important Collect payments from tenants via online or offline mode, create recurring schedules and send reminders 0% of 0 reviewers... Automates rent reminders, tracks payments in real time, and centralizes rent-related data. Reviewers highlight time savings, visibility into payment status, and customizable late fee policies. Some mention a learning curve during setup. 456 reviewers rated this feature Streamline, automate and manage the rental of properties, facilities, assets, or equipment 100.00% of 3 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 70.00% of 10 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 0% of 0 reviewers... For residential leases 0% of 0 reviewers... For residential properties 0% of 0 reviewers... For retail leases 0% of 0 reviewers... Monitor sales and make necessary adjustment in order to increase demand and revenue 0% of 0 reviewers... Set & manage permission levels based on user roles and restrict access to only authorized individuals 0% of 0 reviewers... Search and filter data across systems to locate required information by entering keywords or certain criteria 0% of 0 reviewers... Securely stores data to prevent data loss or breaches 0.00% of 1 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information 100.00% of 2 reviewers that rated this feature as important or highly important Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more 0% of 0 reviewers... Send messages via SMS 0% of 0 reviewers... Reminders sent via SMS/text message 0% of 0 reviewers... At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them 0% of 0 reviewers... Create, manage and track all task activities and progression 50.00% of 2 reviewers that rated this feature as important or highly important Implementation of various strategies to manage tax obligations via planning and maintaining compliance 20.00% of 15 reviewers that rated this feature as important or highly important Create, save, and re-purpose templates for emails, forms, etc. 0% of 0 reviewers... Managing renters, rent payments, maintenance workflows & documents. 0% of 0 reviewers... Enables online rent payments, maintenance requests, and centralized communication. Reviewers say it reduces manual follow-ups and improves transparency, though some note friction with fees and initial setup. 423 reviewers rated this feature Evaluate the criminal, financial, and employment history of tenants 0% of 0 reviewers... Centralizes tenant data for communication, payment history, and renewal management. Reviewers say it streamlines operations and supports mass messaging, though usage varies. 99 reviewers rated this feature Addition of necessary external data, applications, tools, or features 0% of 0 reviewers... Set up connections to third-party platforms to improve business processes 25.00% of 12 reviewers that rated this feature as important or highly important Supports itemized invoices, exportable statements, and drill-down views of tenant or vendor records. Reviewers say it improves accounting accuracy and dispute resolution, though some suggest interface improvements. 121 reviewers rated this feature Manage, record and track all business exchanges in form of money and its related interactions in the system 40.00% of 5 reviewers that rated this feature as important or highly important Monitor or audit historical and current transactions to analyze customer account activities 42.86% of 21 reviewers that rated this feature as important or highly important Manage bookkeeping for client trust accounts 0% of 0 reviewers... Add unlimited team members with role-based permissions, making it easier to scale operations and delegate tasks without hitting user caps. 0 reviewers rated this feature Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks 0% of 0 reviewers... Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more 0% of 0 reviewers... Keep track of vacant properties 150.00% of 2 reviewers that rated this feature as important or highly important Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. 60.00% of 15 reviewers that rated this feature as important or highly important Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. 0.00% of 1 reviewers that rated this feature as important or highly important Interact with data visualization elements, such as charts and graphs, to drill down into data 0% of 0 reviewers... SaaS, web-based, online deployment 0% of 0 reviewers... Seamlessly integrates with 3rd party websites 0% of 0 reviewers... Built-in website builder or integration with third-party site 83.33% of 6 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders 38.89% of 18 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 0% of 0 reviewers... Connect DoorLoop to thousands of apps via Zapier to automate tasks like sending notifications, updating spreadsheets, or syncing with CRM tools. 0 reviewers rated this feature Get Advice We can help you find the software with the features you need. Alejandra Aranda Content Analyst DoorLoop’s top-rated features work together to simplify property oversight, automate rent and lease workflows, and reduce manual tracking. You gain speed and control across tenant, payment, and document management—all from a single dashboard. Features 4.7 (703) 4.7 Based on 703 reviews ## Pricing Value for money 4.7 (678) DoorLoop’s Starter plan begins at $69 per month, billed annually. This flat-rate pricing is higher than the average SMB budget of $38 per user, per month for property management software. Pricing scales by portfolio size, not user count. [View pricing plan details](https://www.capterra.com/p/211768/DoorLoop/pricing/) Starter $69.00 Usage Based,Per Month It includes: - Online rent & fee payments - Tenant Portal - Maintenance management - Two-way communication - Accounting & reporting - Rental applications & screening - Lease management - CashPayments powered by Western Union - eSignature - CRM for tenants Pro $149.00 Flat Rate,Per Month It includes: - Tenant Portal - Tenant Screening - Tenant Announcements - Email, Chat, Phone, & Zoom Support - Accounting and Financials - Quickbooks Online Sync - 5 GB Per Unit Storage - Advertise Online - CRM for Prospects - Customizable Dashboards - Esignatures - Maintenance - Owner Portal - User Access Roles Premium $209.00 Flat Rate,Per Month It includes: - Tenant Portal - Free Incoming ACH Payments - Tenant Announcements - Tenant Screening - Accounting and Financials - Maintenance - Advertise Online - CRM for Prospects - Customizable Dashboards - Esignatures - Integrations and API Access - Owner Portal - User Access Roles - Website Portal Integration Value for money 4.7 (678) 4.7 Based on 678 reviews ## Integrations DoorLoop integrates with select business tools to support accounting, automation, and data syncing. Verified integrations include a mix of native and third-party connections, with Zapier enabling access to thousands of external apps. Popular integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/) Alejandra Aranda Content Analyst Connecting DoorLoop with automation and accounting tools helps your finance lead reduce manual entry, sync transactions, and streamline reporting. These integrations support faster month-end close and more accurate financial oversight. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (688) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (688) 4.8 Based on 688 reviews ## User reviews Overall rating 4.8 Based on 703 reviews Filter by rating 5(613) 4(78) 3(4) 2(4) 1(4) Mentioned topic Sorted by most recent JL Jim L. Broker Owner Real Estate ### "DotLoop Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 March 5, 2026 Very positive! I think the platform is very intuitive, and user friendly. The AI component is also a helpful add-on for the tenants. Pros I love the feature that allows tenants to pay rent online which includes notifications for rent due, late fees, and current balances on their account. I also like the direct messaging feature between me and the tenants., and the feature that allows tenants to put their maintenance requests with photos and descriptions on the platform without having to call us. Cons Response time from customer service, though I think that is being corrected. \[sensitive content hidden\] , the customer relations manager that is assigned to me though is awesome. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reasons for choosing DoorLoop Features, cost, ease of navigating the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 6, 2026 Hi Jim, thank you so much for your kind words. We appreciate the feedback about customer service and will pass this along to our team. Let's keep growing! DH Dustin H. Property Manager Real Estate ### "DoorLoop is Solid! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 7, 2025 I tell everyone that asks me about DoorLoop what do I like most...having a solid solution that is backed by great support is rare. This combination is rare to find in any SaaS platform. Pros The customer support is truly top notch! There has never been a case where we have not left with the issue resolved and walking away with more confidence and knowledge. Cons There is a learning curve but this simply could be as many of us are new to using this kind of platform. Not much I could say that I like least...maybe the slow payment processing but other than that it is great. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reasons for choosing DoorLoop Appfolio felt like a clunky Excel spreadsheet from 2005. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 9, 2025 Thanks, Dustin! Your team and your business deserve only the best. Glad to be your property management software partner! CM Carolyn M. Owner Real Estate ### "Excellent property management system. Worth every penny. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2025 Pros Excellent property management system. Worth every penny. As a private landlord and owner-operator, DoorLoop was the solution I have been looking for. Cons Nothing. I really enjoy using DoorLoop. I don't really have any cons to report. I am a happy customer :) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 5, 2025 Your team and your business deserve only the best, Carolyn. Glad to be your property management software partner! MR Mark R. SVP Real Estate ### "Streamlined yet robust program " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2025 A well thought out and carefully created program that addresses every aspect of commercial property ownership. Pros That I can access the status of all of my rental properties anywhere in the world and my tenants can make their rent payments, submit repair requests and it makes onboarding new tenants a breeze. Cons Nothing really, having migrated from Quickbooks, I am very impressed with its user interface. It simplifies my day Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Broader features and minimal learning curve Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2025 Thank you for trusting DoorLoop with your growing business needs, Mark! AS Al S. Owner and Property Manager Real Estate ### "Doorloop is the my top choice." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2025 I have tried several property management softwares, and I have found Doorloop to be the most intuitive and easiest to use. Their customer service and training are patient and top notch, and they are not stagnant they are focused on using AI to advance the software for their customers. I self-manage 75+ units and it would be chaos without doorloop. Pros Interface is user friendly and intuitive, I have a lot of lower income tenants, and they use it and understand it. Also, I love the text notifications, especially when there is a freeze or emergency announcement, I can contact all my tenants very quickly. Also, the app stays logged in, so I can input rent collection as I receive it in any form. Cons None, their might have been a few early on, but they are great at evolving with enough feedback from users, their customer service is very responsive which helps with learning curves and issues if there are any. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reasons for choosing DoorLoop most bang for your buck, user friendly, flexible costs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 13, 2025 Helping your business succeed is what we're all about. Thanks for trusting us with your property management needs, Al! MG Michele G. Vice President Real Estate ### "Happy Customer! DoorLoop is GREAT!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2025 EXCELLENT experience. Seriously, I have nothing negative to say about DoorLoop. We just went active October 1, but so far there have been no issues. Pros Customer Support, Ease of Use, Payment processing, Rent Collection. Doorloop sets up various zoom meetings prior to going live where they walk you through the software. If you have any questions, you shoot them an email or ask their AI assistant Gary, who has also been a great help if you need to learn how to access or do something. They are ready available any time you need them. Best service ever. Cons When entering a bill it would be easier if the tab button was active to be able to go to the next box verses using the mouse. :) Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Because Appfolio's customer service is the absolute worst I have ever experienced. Especially, for the price. We had been with them since 2016. They lost a good customer because of the lack of service when needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2025 Hey, Michele. Thanks so much for your kind words. Let's keep growing! AB Ashley B. owner Real Estate ### "Would choose them again" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 27, 2025 Im glad I went with DoorLoop. They've been great. The people have been helpful and the transition was pretty easy. Pros value, ease of use, easy customer service. Use of ai to help with problems initially. I came from AppFolio and it has been pretty easy learning this platform Cons issues can take a bit longer to fix as this company is not open past 5 est and on the weekends. An answer or solution may have to wait. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) started my own compnay and didn't have enough properties for AppFolio Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 10, 2025 Thank you for trusting DoorLoop with your growing business needs! EC Emily C. Office Administrator Real Estate ### "Love this software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2025 Pros The easy access for our tenants. They enjoy seeing all their transactions in one click without any issues! Cons We have not had any issues with DoorLoop the entire time we've used their software. We would highly recommend! Switched from [Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/) Could not track rent correctly for tenants. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Eddie B. Owner Real Estate ### " Great Features, But Major Flaws and No Follow-Through" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 July 28, 2025 Customer service seemed great at first, but once you’re signed up, it turns into a lot of runaround with no real resolution. Issues get dragged out, and you’re left waiting with no fix in sight. Disappointing overall. Pros What I liked most about DoorLoop is that it allows me to generate a balance sheet per property. That’s been a helpful feature for organizing my finances. Cons What I liked least is the inability to void vendor payments that didn’t go through. Even after two months, the payment still shows up on the vendor’s portal, and there’s no way to fix it manually. I’ve spent hours on this issue with customer service and still have no resolution. This is a basic function that should work in any property management system. Alternatives considered [TurboTenant](https://www.capterra.com/p/147659/Turbo-Tenant/) Reasons for choosing DoorLoop Balance Sheets per property, and I thought the customer service would be better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 30, 2025 Hey Eddie, thank you so much for bringing this up to our attention and getting on the phone so quickly with us. We look forward to getting this resolved for you soon. AB Amy B. Property Manager Owner Accounting ### "Sharing my FAVORITE part of DoorLoop..." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 9, 2025 As a new property manager since November 2024 managing 35 single-family homes, I’ve found DoorLoop to be user-friendly and sufficient for a newbie. Pros As a new property manager since November 2024, managing 35 single-family homes, I’ve found DoorLoop to be incredibly helpful—but what truly stands out is the ability to book bookkeeping sessions with \[sensitive content hidden\]. Accounting can be tedious or confusing at times, but booking 50 minutes with \[sensitive content hidden\] for just $99 is an absolute game-changer. We get so much accomplished in each session, and I walk away having learned something new every time. He's become a regular part of my routine, and the support is not only affordable but invaluable. Cons What I like least about DoorLoop is that their chat support isn’t available in the evenings. I do most of my accounting at night since my days are spent in the field with clients, owners, and tenants. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) [Rentvine](https://www.capterra.com/p/10003137/Rentvine/) Reasons for choosing DoorLoop I had only a few doors at the time which impacted my decision, as well as the cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/211768/DoorLoop/reviews/) ## FAQs Yes. DoorLoop is designed for simplicity, even for users without technical experience. It includes onboarding support, tutorials, and automation tools to reduce manual work and help users get started quickly. Yes. DoorLoop has mobile apps for iPhone, iPad, and Android. Nearly all desktop features are available in the mobile version, allowing users to manage properties remotely. Yes. DoorLoop uses Plaid to connect with most major banks and credit unions. This enables automatic transaction syncing, categorization, and reconciliation for property-related finances. DoorLoop supports residential, commercial, affordable housing, and community associations. It’s built for property managers and owners handling diverse portfolios. Yes. Tenants can pay rent via ACH, credit card, debit card, or cash. DoorLoop also sends automated payment reminders and tracks overdue payments. No. DoorLoop is a paid platform, with pricing starting at $69 per month billed annually. It offers more features and support than most free alternatives. Yes. DoorLoop includes tenant screening tools with background checks for criminal, eviction, employment, and credit history. Yes. Users can generate unlimited custom reports, including rent rolls, financial summaries, and lease tracking, with real-time data. You begin by scheduling a demo, selecting a plan, and setting up your account. DoorLoop provides onboarding support to help you migrate data and configure your portfolio. Yes. Synced transactions can be excluded manually. You can also undo categorized entries to correct errors, ensuring accurate financial records. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from DoorLoop’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [Capterra Value Report: A Price Comparison Guide for Property Management Software](https://www.capterra.com/resources/property-management-software-pricing-report/) Published July 19, 2024 by [Himanshi Arora](https://www.capterra.com/resources/author/himanshi-arora/) and [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) ### [What Is Property Management Software? Insights on Digitalizing Rental Operations](https://www.capterra.com/resources/what-is-property-management-software/) Published July 18, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) ### [Do the Benefits of Property Management Software Outweigh Its Challenges? A Property Consultant Speaks](https://www.capterra.com/resources/property-management-software-benefits/) Published July 22, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/) Popular comparisons [Buildium vs DoorLoop](https://www.capterra.com/compare/47428-211768/Buildium-Property-Management-Software-vs-DoorLoop)[Entrata vs DoorLoop](https://www.capterra.com/compare/20372-211768/Entrata-vs-DoorLoop)[ResMan vs DoorLoop](https://www.capterra.com/compare/135182-211768/ResMan-vs-DoorLoop)[Rent Manager vs DoorLoop](https://www.capterra.com/compare/2732-211768/Rent-Manager-vs-DoorLoop)[Innago vs DoorLoop](https://www.capterra.com/compare/166893-211768/Innago-vs-DoorLoop)[TenantCloud vs DoorLoop](https://www.capterra.com/compare/133029-211768/TenantCloud-vs-DoorLoop)[Yardi Breeze vs DoorLoop](https://www.capterra.com/compare/164741-211768/Yardi-Breeze-vs-DoorLoop)[Guesty vs DoorLoop](https://www.capterra.com/compare/159377-211768/Guesty-vs-DoorLoop)[AppFolio Property Manager vs DoorLoop](https://www.capterra.com/compare/92228-211768/AppFolio-Property-Manager-vs-DoorLoop)[Propertyware vs DoorLoop](https://www.capterra.com/compare/25491-211768/Propertyware-vs-DoorLoop) [Condo Control vs DoorLoop](https://www.capterra.com/compare/143800-211768/Condo-Control-vs-DoorLoop)[Zillow Rental Manager vs DoorLoop](https://www.capterra.com/compare/209701-211768/Zillow-Rental-Manager-vs-DoorLoop)[PayHOA vs DoorLoop](https://www.capterra.com/compare/146693-211768/PayHOA-vs-DoorLoop)[Hemlane vs DoorLoop](https://www.capterra.com/compare/147198-211768/Hemlane-vs-DoorLoop)[Breezeway vs DoorLoop](https://www.capterra.com/compare/186514-211768/Breezeway-vs-DoorLoop)[Escapia vs DoorLoop](https://www.capterra.com/compare/134081-211768/Escapia-vs-DoorLoop)[Avail vs DoorLoop](https://www.capterra.com/compare/181119-211768/Avail-vs-DoorLoop)[RentRedi vs DoorLoop](https://www.capterra.com/compare/199707-211768/RentRedi-vs-DoorLoop)[Landlord Studio vs DoorLoop](https://www.capterra.com/compare/182473-211768/Landlord-Studio-vs-DoorLoop)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)