# Page 10 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is DoorLoop the right Property Management solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211768/DoorLoop/reviews

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DoorLoop

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of DoorLoop

## Showing most helpful reviews

Showing 226-250 of 703 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CV

Celine V.  
Manager  
Real Estate  
Used the software for: 6-12 months

### "Why you should use DoorLoop"

September 20, 2023

5.0

I would recommend this company to anyone. Before I went with them, I did a ton of research and everyone else was way overpriced. But Door loop offered everything and was not over priced.

Pros

Features in the program are easy to use and understand. The customer service is amazing and they are always quick to respond. Its made my life easy to see rents come in and to pay vendors right away

Cons

There's nothing yet that i have seen that I don't like

Review Source

DW

Derek W.  
Member  
Real Estate  
Used the software for: Less than 6 months

### "Great Software"

November 14, 2022

5.0

Customer service has been amazing. They are always willing to jump on a call and fix your problem. Software is great but the customer support is even better.

Pros

It is super powerful while also being simple to use.

Cons

I think front end websites are coming. That would be great. Also a few more options to track where a unit is in the lease process (ex, rented, vacant, under construction, notice, delinquent, eviction.) These would help us keep track of where units are in the process.

Alternatives considered

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing DoorLoop

It looked simpler to use. Also looked newer. We liked the fact that DoorLoop is still building things out.

Switched from

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Software was not user friendly at all. Support was terrible. Yardi was to complicated for most people to use.

Review Source

SS

Stephanie S.  
Broker Owner  
Real Estate  
Used the software for: 1-2 years

### "Door Loop Review "

December 22, 2023

5.0

Pros

It is very seamless to use and work with on setting up doors

Cons

the money to hit your account takes a tad long

Review Source

JK

Jonnathan K.  
ceo  
Construction  
Used the software for: 1-2 years

### "Great Support From Door Loop"

April 10, 2024

5.0

It has had some challenges as all great relationships do. Door Loop has been a great tool for our company and our tenants though. they are a strong collaboration partner.

Pros

Gets everyone organized and creates a portal for tenant tracking. Its the singular tool for the job

Cons

cost structuring is not the easiest. you have to buy seats in groups rather than having a single cost per active door

Review Source

RA

Rhiannon A.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "DoorLoop has tremendously helped our rental property business!"

August 26, 2022

5.0

We have loved using this software and plan to continue to use it.

Pros

It is very user-friendly and flows nicely. It allows we to visualize all aspects of our business in a cohesive way and helps me to stay organized and keep track of our expenses.

Cons

I wish there weren't different tiered brackets with higher associated fees. Even the basic plan is a bit much for our budget and we don't get access to phone support and additional features.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Quickbooks was not rental property-friendly.

Review Source

Response from DoorLoop

September 5, 2022

Hi Rhiannon - thank you so much for your kind words! We are so glad to know that DoorLoop's ease of use has been helpful. As far as pricing goes: we hear you, and it's important to us to keep our prices as low as possible while still remaining competitive for the features that we offer. We always want to make sure you're taken care of. If you ever have a question about the software, we will do everything we can do provide the best support possible in minutes! Thank you again for your review and for being a part of the Looper family.

AD

Angelica D.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Very user Friendly!"

December 29, 2023

5.0

Love it, easy to use, great experience.

Pros

DoorLoop is very user friendly. We appreciate how easy it is to navigate through the portal. Where Yardi does not allow you to completely remove or adjust a ledger or charge, DoorLoop allows you to adjust/remove and backdate a charge with out an issue. The team is also great to work with. They are prompt to respond and will continue to follow up with you to ensure that your issue was address.

Cons

The financial part of Doorloop can improve. I would like to have a report that will show me all of the unit owners who remitted payment and when, it is a bit difficult because the payments are lumped in (when we receive payment same day from different owners).

Review Source

BD

Braden D.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Doorloop Review"

November 15, 2023

4.0

property, tenant, lease, tracking. online payments. Syncs with Quickbooks

Cons

can't force a manual sync with QuickBooks. some reporting not a clear as I'd like it to be. especially for vacant units

Reason for choosing DoorLoop

quickbooks sync. property, tenant, lease, tracking. online payments. Syncs with Quickbooks

Review Source

Response from DoorLoop

November 15, 2023

Hi Braden, Thank you for taking time out of your day to leave a review for DoorLoop! I'm glad that you're finding the system functions to work for your business. We're committed to improving DoorLoop and I'll make sure we pass along your feedback for report clarity and a manual sync to our development team. Thank you for being a DoorLoop User!

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Collecting Rent on Auto-Pay is the Best Way "

August 28, 2023

5.0

Pros

I love getting automatic notifications when a commercial tenant has paid their rent on the first of the month. When tenants convert to Door Loop they can set up auto pay and avoid being late on paying rent.

Cons

Matching up the start day with the bank was confusing. Our onboarding people were very helpful, however.

Review Source

VR

Verified Reviewer  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "DoorLoop Useful"

September 26, 2023

5.0

Pretty good

Pros

DoorLoop makes it easy to track rent payments and minimizes paper check issues

Cons

It can be confusing/cumbersome to navigate through the portal, and I wish the app was more evolved

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing DoorLoop

Price

Review Source

KS

Kimberly S.  
Principal  
Real Estate  
Used the software for: 6-12 months

### "The support couldn't be better!"

May 5, 2022

5.0

Property management is a new adventure for us and the support we have received throughout the process has been outstanding. From the chat to video calls, I have never been disappointed or unable to get an issue addressed.

Pros

I really appreciate how intuitive the software is and that there are multiple ways to get to the same place. The way the different features connect to others allow for efficient use of both time and effort for all users. Even if they are accessing through the app. This is well thought out and designed software.

Cons

The hardest part has been vocabulary - some items a called something different than what we call them and getting that lined out was a challenge.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[RealPage](https://www.capterra.com/p/183247/Real-Page/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing DoorLoop

While DoorLoop didn't have all the features we were looking for, to a person they did everything to win our business. From the sales team to the onboarding. Most property management software does the same things, it is the people that make the difference.

Review Source

RA

Rachel A.  
Owner manager  
Real Estate  
Used the software for: 1-2 years

### "Doorloop has made managing my properties an breeze"

June 8, 2023

5.0

The staff is super helpful and always quick to respond!

Pros

The integration with my previous systems was very easy

Cons

Haven’t run into anything I don’t like…except not being able to brand my different accounts differently with a logo image when I pull reports

Review Source

Response from DoorLoop

June 16, 2023

Thank you so much for sharing your positive experience with DoorLoop! We're thrilled to hear that our software has met your expectations and provided you with a seamless property management solution. We appreciate your kind words and look forward to continuing to serve you in the future. If you ever have any questions or need further assistance, please don't hesitate to reach out.

LW

LaKia W.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Sweet System"

June 2, 2023

5.0

Overall my experience is wonderful and I've received no complaints from my tenants.

Pros

I like that a customer service team member is always available. I also like that the self help article are actually helpful and the directions are clear.

Cons

Sometimes navigating through the system can be challenging. There are opportunities to enter duplicate information (files) and it can be confusing. I also don't like that I couldn't invoice an owner.

Review Source

JS

Joselyn S.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "User Friendly and Affordable"

September 25, 2023

5.0

Pros

Integration into Doorloop was a breeze. As a new property management company, I did not want a complex system. Doorloop provided me with an efficient way of listing my properties for rent, having tenants apply for them, and being able to manage payments, signatures, and maintenance requests all in one system.

Cons

the issues that I had were with payment processing, but since doorloop switched to another payment processor the process is easier.

Review Source

JC

Junior C.  
Manager  
Real Estate  
Used the software for: 2+ years

### "Great software with outstanding customer service"

January 22, 2024

5.0

Pros

Ability to speak with someone in customer support and customization.

Cons

Features are still being developed. The team has done a great job at prioritizing new features and bug fixes.

Alternatives considered

[Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/)[Stessa](https://www.capterra.com/p/181042/Stessa/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing DoorLoop

Good reviews and good onboarding support.

Switched from

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)

The software became stagnant due to lack of development.

Review Source

SM

Sheilah M.  
Broker  
Real Estate  
Used the software for: Less than 6 months

### "DoorLoop "

July 29, 2023

5.0

Overall, I am happy with DoorLoop, so far.

Pros

I am just getting started with DoorLoop so I am still new to all of the features and haven't gotten to fully "dive in" just yet. However, I truly appreciate the customer support that DoorLoop offers. I have been working with \[sensitive content hidden\] during my onboarding and he is honestly the epitome of an excellent customer service representative! He is great at explaining the features of the program and he extremely patient with my repetitive questions!

Cons

So far, I am not totally impressed with the Owner and Tenant reports but that could change once I am fully set up and using the program.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing DoorLoop

My daughter looked into both and saw that DoorLoop looked very user friendly for Tenants AND me.

Review Source

KL

Kimberly L.  
Operations Manager  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "DoorLoop EXCEEDED OUR EXPECTATIONS! "

December 1, 2022

5.0

DoorLoop has provided a peace of mind and ease of stress for our company operations.

Pros

First and foremost, DoorLoop's Customer Support Specialists are EXTREMELY knowledgeable regarding their program; especially \[SENSITIVE CONTENT\]. We were on a time crunch and assumed we would not be able to launch DoorLoop by our deadline, but \[SENSITIVE CONTENT\] came to the rescue and made the entire process seamless. In addition, the program is user-friendly and easy to navigate.

Cons

The only suggestion I would make is to possibly title the onboarding excel spreadsheet category "Address" to "Property", since this is what it is referred to in the actual program.

Switched from

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)

We continue to use ResNexus for our short-term campground reservations, but when it comes to residential month-to-month tenancy, DoorLoop is the better option for our business and tenants. In addition, our ResNexus "red carpet specialist" was very rarely available for problem solving and client services.

Review Source

JK

Justin K.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Great Property Management Application!"

January 9, 2024

5.0

My overall experience has been very positive. DoorLoop helps streamline many of the basic tasks related to property management so that I can focus on other matters.

Pros

I love how easy it is to manage a large amount of properties with this software. I can send mass communications and keep track of rent collections so much easier than before.

Cons

Working with a newer company, I expected there to be a little bugs. There have been a few times I encountered features that weren't working how I expected them to, but customer service always helped get my issue addressed.

Review Source

SG

Shawntia G.  
CO-Owner and Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "I would highly recommend Doorloop over others!"

December 28, 2023

5.0

My experience has been amazing. Anytime I need help, I get it. The ease of using Doorloop is less stressful and if I mess something up, I do not fret because I know customer support will fix it and show me how to fix it and show me how to do it correctly.

Pros

The tech support I get when I really need help and the fact that they have people to train you to use the system, rather than throw you into it not knowing what you're doing.

Cons

I have no complaints! Doorloop meets my every need.

Switched from

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

It was way to difficult to learn and the ease of control was not easy

Review Source

TJ

Trayshonda J.  
Administrative Asst.  
Real Estate  
Used the software for: Less than 6 months

### "Smooth transition for all involved"

April 9, 2024

5.0

Pros

Both staff and the tenants love the option to pay online. Paying rent is now hassle-free and convenient for all.

Cons

The sole drawback I’ve encountered is that there is no direct phone line to reach Doorloop representatives. Nonetheless, the chat function serves as a helpful alternative to telephonic communication.

Review Source

RB

Risa B.  
VP Bourgeois Properties  
Real Estate  
Used the software for: 1-2 years

### "I love Doorloop....Best rental management system!!!!!!!!!!!!!!!!!!"

May 25, 2023

5.0

We moved from managing our business with excel spreasheets, large file cabinets of paper leases etc. to electronic copies has really streamlined our business processes!

Pros

DoorLoop is one of the BEST rental management systems I vetted for our properties....it is so easy to learn and navigate along, with the IT support is bar none! The transition to DoorLoop was also seamles for our Project Managers and tenants!

Cons

Implementing enhancements without giving owners the "option" to implement prior to going live.

Reason for choosing DoorLoop

Ease of use and IT support

Review Source

MA

Manish A.  
Financial crime surveillance operations  
Banking  
Used the software for: 1-2 years

### "Best Accounting Software"

May 13, 2023

4.0

It's a great option one could get simple and user friendly with more feautures

Pros

It is a user friendly software very helpful to interact with tenant using tenant portal it's easy to use bank related activities to compare to other software

Cons

Modification required regarding reportings, it bit difficult to analyse reports

Review Source

Chris S.  
President  
Automotive  
Used the software for: 2+ years

### "Excellent package for managing rentals!"

October 4, 2023

5.0

Overall very positive software experience.

Pros

ACH/Credit card processing was very important as well as tracking all expenses. The tool is very easy to use.

Cons

Crazy but the name. Tenants don't understand it.

Reason for choosing DoorLoop

seemed like a better product for the price.

Switched from

[Rentler](https://www.capterra.com/p/157834/Rentler-Landlord/)

needed a more professional product.

Review Source

Jessica M.  
Co-owner, Operator  
Hospitality  
Used the software for: 6-12 months

### "Doorloop - Worthwhile investment"

January 1, 2024

5.0

We are pleased with Doorloop and continue to be impressed with the customer service, support and product we receive.

Pros

The tenant portal, lease management and tracking are priceless features. Managing tenant tasks is seamless.

Cons

Accounting features are constantly improving. Hopeful that 2024 brings budgeting ability!

Review Source

TB

Tracee B.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Where has this been all my life?"

November 7, 2022

5.0

Pros

I came for the accounting. The rest - tenant screening, lease management, tenant portal etc - are all just a bonus. After years of suffering through trying to force Quickbooks into working for real estate accounting, using Doorloop is a dream come true. Oh yeah, and then there is the amazing, friendly, and US based customer service.

Cons

I haven't found anything I don't love. Everything is better than I could have asked for.

Review Source

JY

Jordan Y.  
Manager  
Real Estate  
Used the software for: 2+ years

### "Managing Made Simple"

November 14, 2023

5.0

Love it! I just really can't say enough good things and am so grateful to have come across it.

Pros

DoorLoop literally has it all and in one incredibly easy to use platform. I can't begin to express how grateful I am for their team, their readiness to assist with any questions and just how much easier this has made my life when it comes to managing our properties and assisting our tenants. I have recommended it to several people and will continue to do so - you can't beat the price either!

Cons

I really can't say there are any cons for us at this point. We use DoorLoop several times a week and do so with confidence, it is just that user friendly.

Review Source

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