# Page 11 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is DoorLoop the right Property Management solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211768/DoorLoop/reviews

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DoorLoop

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of DoorLoop

## Showing most helpful reviews

Showing 251-275 of 703 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CM

Candace M.  
Property Manager Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Doorloop is Simple & Direct"

December 22, 2023

5.0

So far it has been easy to use and customer support is available for all my questions

Pros

Reporting features and dashboard showing all aspects of the program

Cons

Lag in payment time sometimes is aggrevating

Switched from

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Lack of customer support and profit and loss statements not available

Review Source

IS

Isaac S.  
Assistant Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Great Product"

September 14, 2023

5.0

great product I plan on using for a long time.

Pros

The support team is one of the best teams I've worked with at this company.

Cons

there were some onboarding issues but nothing major, and connecting other applications through the API can be a little tricky.

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

problems with the Support Teams.

Review Source

Erich H.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Happy customer so far!"

September 19, 2023

5.0

So far it has been great!

Pros

Reporting, tenant portal, payment processing, multiple users can access data simultaneously from any location.

Cons

Sometimes the online software is slightly sluggish compared to desktop software.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing DoorLoop

Chose Doorloop over Appfolio because it was slightly less expensive and because it charges our tenants less for online payments.

Review Source

TQ

Tamika Q.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Excellent Property Management System "

June 21, 2023

5.0

It has been a seamless transition to DoorLoop. Customer service has been great and it services are affordable.

Pros

Rental payment tracking, online payments made by tenants and accounting services.

Cons

Although I love the accounting features, I do still struggle with the various options that are offered.

Reason for choosing DoorLoop

Price

Review Source

TN

Tanya N.  
manager  
Real Estate  
Used the software for: 6-12 months

### " Help with organization"

January 31, 2024

4.0

Overall I have been pleased with doorloop. The online payment has been extremely helpfulI.

Pros

The online payments for the tenants. And great customer service.

Cons

I wish I had the availability to send invoices to clients who do not pay on line and a daily close for payments would be helpful.

Review Source

NK

Nate K.  
Principal Broker and Owner  
Real Estate  
Used the software for: Less than 6 months

### "Best UI Out There"

January 30, 2024

5.0

Overall a great experience. I'm happy with my decision to choose Doorloop over the other options I have in this price range.

Pros

I have liked the user interface, features, and the support that I have received. The team is on top of things and really want to help you accomplish your goals.

Cons

The outgoing payment processing time. We have had to used other means for outgoing payment processing because it has been too slow.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Review Source

JD

Jaffster D.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "My DoorLoop Review"

December 9, 2023

4.0

Pros

Legitimizes my business. Gives tenants ability to view payment history, place work orders, review leases.

Cons

Processing payments takes too long. Takes 6 days! Also, I think the monthly cost is a little too high.

Review Source

NP

Nicole P.  
owner  
Real Estate  
Used the software for: 1-2 years

### "One stop shop for property management"

March 6, 2024

5.0

Pretty good! Definitely makes my life easier

Pros

Easy for clients to pay, easy for me to track transactions

Cons

Some of the accounting features have a little learning curve

Review Source

OD

Orlando D.  
President  
Real Estate  
Used the software for: 1-2 years

### "Amazing new Property Management Company"

October 25, 2023

5.0

My experience has been amazing and I would not consider any other Property Management software programs.

Pros

Easy to implement and use. They have unparalleled prompt customer support.

Cons

I would love it if there was a way to perform credit checks on tenants without social security numbers (those who have Tax ID's only) and I welcome a Spanish version.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Review Source

SP

Summer P.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Great for beginners"

September 30, 2023

5.0

The benefits with using doorloop are, you as the property manager can handle everything from your phone if you are on the go with their app. I love this feature because of the convenience.

Pros

The process and use of this product is simple and the customer service is wonderful

Cons

I am not a fan of the documents such as agreements for lease and management. I had a difficult time downloading them and it took a few days for customer support to send them to me. So they never arrived to my inbox. I had to have doorloop download them and then send them.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing DoorLoop

In our case we are looking for a product that will benefit the size of our small business that is growing.

Review Source

JB

Jesse B.  
Project Manager  
Construction  
Used the software for: 6-12 months

### "Great program"

December 4, 2023

5.0

So far we are liking the sytem and plan to keep using this.

Pros

Tenant and task tracking has been much easier with Doorloop. No more missed tasks and also keeps trades in the loop

Cons

The mobile app does need improvement on apple products. The system format and load times are slow.

Reason for choosing DoorLoop

The features looked easy to use and the system fit our needs well.

Review Source

ZK

Zach K.  
Project Coordinator  
Real Estate  
Used the software for: 1-2 years

### "Simple. Easy. Property Management Software"

September 19, 2023

5.0

So far I have nothing bad to say. The IT Team has helped me navigate the software and cleared up and clerical errors.

Pros

1\. The UI is very appealing and not intimidating.2. The ease of setting up and onboarding for new tenant3. The Doorloop app and tenant portal4. Very quick responses from the IT Support chat function

Cons

\- Could improve on simplifying payment setups.

Reason for choosing DoorLoop

The UI

Review Source

RM

Richard M.  
owner  
Facilities Services  
Used the software for: Less than 6 months

### "Richard S Meyer"

June 9, 2023

4.0

Very excited to learn how to manage 64 units on an iPhone??, but,,, not sure if it would ever be that simple to manage a large building online only??? but if anyone could do it ,,, I would bet on DOORLOOP

Pros

bringing an old goat into the new world,,,,, this is an avenue to bring old school management into the world of computers which is a problem for older , old fashion designed management companies like mine

Cons

the con is same as the pro, bringing in a new technology to an individual who has old school training, but is eager to try something new,, i am still not 100$ confident with the accounting, being that so much money is being shown by computers ,, rather than old school bookkeeping,,,, etc etc

Review Source

Response from DoorLoop

June 16, 2023

We sincerely appreciate your wonderful feedback about DoorLoop! Thank you for choosing DoorLoop, and we're here to support you every step of the way!

TB

TINA B.  
Realtor and Property Management  
Real Estate  
Used the software for: Less than 6 months

### "Great Program "

March 20, 2024

5.0

Pros

I love the ease of use, it was very easy to learn. It's easy to find items. It's helped us organize all of our rentals and keep track of rents.

Cons

I dislike the esignature fees per document (that would get costly). Wish it had an option to also send formal notices to tenants via the portal. The notices that are sent are not valid for any eviction purposes.

Alternatives considered

[Stessa](https://www.capterra.com/p/181042/Stessa/)[Avail](https://www.capterra.com/p/181119/Avail/)

Reason for choosing DoorLoop

Training seemed more accessible and the company introduction was more appealing.

Review Source

CM

Courtney M.  
Office manager  
Real Estate  
Used the software for: 1-2 years

### "Best addition to my life! Great support team"

January 25, 2024

5.0

I love the ease of getting a P and L or balance sheet! This program is very easy to manuver

Pros

The ease of use and the support team, you write them and they email you a response

Cons

That all bank accounts don’t communicate with Plaid.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

QB wasn’t working for us. I shopped around and this was the best value and did what I wanted it to do.

Review Source

AB

Andy B.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Highly Recommend this Service! "

October 25, 2023

5.0

Pros

Ease of use and layout allows us to be very efficient with our time. We get more done with less people.

Cons

Nothing comes to mind at the moment. Everything has been great so far.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Review Source

KC

Kelly C.  
El Presidente  
Real Estate  
Used the software for: 2+ years

### "very satisfied user"

April 5, 2024

5.0

Pros

my favorite feature is e-signature capabilities. i have templates uploaded, so its a quick fill in the blanks, then everybody signs thru email.

Cons

there is no decent way to keep track of garages

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Reason for choosing DoorLoop

price was a huge factor and i liked the mobile app best on doorloop, for tenants and managers

Review Source

ML

Michelle L.  
Owner  
Farming  
Used the software for: 6-12 months

### "Door Loop is the way to go"

September 13, 2023

5.0

The help at Door Loop is phenomenal!

Pros

Once I got to know where to find things it became easier.

Cons

It was confusing at first to get to know but there was help so I made it through.

Reason for choosing DoorLoop

I chose Door Loop because you can convert to Quicken

Review Source

TT

Tami T.  
Landlord  
Real Estate  
Used the software for: Less than 6 months

### "We Love DoorLoop!"

March 8, 2022

5.0

Everything that is important to us is integrated in DoorLoop and their customer service has been fantastic to get us up and running quickly.

Pros

We fired our property manager and looked for the best software solution for managing our properties. I had a long checklist because we had used Appfolio in the past… DoorLoop was the stand out best solution! It has all the functions of pricey management software at an affordable price and the customer service cannot be beat!

Cons

We are still learning the software and have not used all of the integrated functions yet. No complaints!

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[SimplifyEm](https://www.capterra.com/p/88454/SimplifyEm-Property-Management/)

Reason for choosing DoorLoop

It has all of the functions we want at a reasonable price and is easy to use.

Switched from

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Parted ways with property management company and needed a software solution.

Review Source

SH

Sonia H.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Ease of use"

February 2, 2024

5.0

Great customer service. Everyone is so quick to get ahold of you.

Pros

Very easy to use. Great for keeping up with renters and whats owed.

Cons

Can't think of any cons as of right now.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Quick books went up in price. Don't want that.

Review Source

JR

Jose R.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Best Property management software"

January 5, 2024

5.0

Overall, the app gets a 4.9/5, even with all the things I think they could improve upon, the app is quick, responsive and builds a sense of trust. my experience has been great! Customer service is great too.

Pros

The thing I like most about DoorLoop is the ability to track reports, I can come here monthly and it takes me less than a minute to find what I need

Cons

I don't like that the payment processor takes 3-5 business days to release transactions. I wish there was a way to implement Zelle into the app. I also think DoorLoop could offer us property managers the ability to financially incentivize tenants to be on Auto-pay with say something like a 5$ discount that also gets tracked asa a write-off

Reason for choosing DoorLoop

DoorLoop could publish to other sites, too

Review Source

DC

Dana C.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "New Property Management - New Software"

February 25, 2022

5.0

My experience with DoorLoop has been amazing! I tell anyone who will listen that they will be hard-pressed to find a property management program that is so easy to use, yet so comprehensive.

Pros

The ease of deployment within DoorLoop was fabulous. We were able to get up and running in literally days. The functionality for end-users is highly intuitive. Customer service at DoorLoop is unprecedented in their responsiveness and thoroughness when dealing with issues - large or small. I also appreciate the extreme willingness to listen to what users need and actually develop the product further.

Cons

The only "con" with our time in using DoorLoop is it IS a newer company/program. So some of the functionality is still being developed. That being said, I have yet to make a dev request and be told "no" - DoorLoop really listens to what is needed AND tries to understand why.

Alternatives considered

[RentRedi](https://www.capterra.com/p/199707/RentRedi/)[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing DoorLoop

Price-point, functionality, and customer service

Review Source

GO

George O.  
President  
Real Estate  
Used the software for: 6-12 months

### "Decent PM with steep learning curve "

October 26, 2023

5.0

Pros

Comprehensive accounting and easy tenant management (rent collection, communication and maintenance issues entry/tracking)Great and responsive customer service! If not for this I would have dropped this app.

Cons

Steep learning curve! Used it for than 6 months and still need help here and there to use.

Switched from

[Avail](https://www.capterra.com/p/181119/Avail/)

Needed something more comprehensive to scale my business

Review Source

AJ

Ashley J.  
Registered Nurse  
Military  
Used the software for: 1-2 years

### "BEST PROPERTY MANAGEMENT SOFTWARE EVER!!!"

February 7, 2024

5.0

Pros

DoorLoop's ability to accept rent payments and the tenants ability to request maintenance all in one place.

Cons

The monthly price is a little much but overall it's a great platform.

Switched from

[Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/)

It was not user friendly. I love how user friendly Door Loop is.

Review Source

MS

Moe S.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "Doorloop is the way to go!"

August 25, 2023

5.0

Pros

user interfacecustumer servisedetailed organizeda pleasure working on daily basis

Cons

When connecting bank accounts via plaid, entering transactions is a bit of a pain, it should be a option to auto-recognize transactions and bulk entries.

Review Source

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