# Page 12 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is DoorLoop the right Property Management solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211768/DoorLoop/reviews

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DoorLoop

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of DoorLoop

## Showing most helpful reviews

Showing 276-300 of 703 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SK

Susannah K.  
leasing agent  
Real Estate  
Used the software for: 6-12 months

### "Great Product"

January 2, 2024

4.0

Wonderful, easy to use, good for multi-tasking

Pros

We went on with door loop about 6 months ago, I find the product very intuitive and easy to use. There are multiple ways of doing the same thing. I love that you can keep multiple screens open at the same time. We've had several questions and adaptions to our company and the service staff has been very helpful.

Cons

a small glitch about a default option that we can't change when processing rent payments

Review Source

WH

Waylon H.  
Broker  
Real Estate  
Used the software for: Less than 6 months

### "Still learning"

November 3, 2022

4.0

My experience has been very good because of the team. I am still confused with some of the software and reports but this is my first dive I. To property management.

Pros

This software has one huge advantage and that’s the customer service. Free unlimited one on one training sessions is worth its weight in gold. A lot of software out there on the market but none with this level of training.

Cons

I would say thier is a major learning curve. The software is still evolving so there is things it doesn't have that it needs but is in the works.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing DoorLoop

The sales agent and lack of willingness of appfolio to grow with you.

Review Source

Response from DoorLoop

November 9, 2022

Thank you for your kind words, Waylon! We are so happy that DoorLoop's customer service has been helpful to you. As far as ease of use goes: we try our best to make DoorLoop as intuitive as possible, and our world-class customer service team is a big part of that, in addition to our clean interface. If you ever want to learn more about navigating the software, don't hesitate to schedule a call with us!

eB

eva B.  
CEO  
Investment Management  
Used the software for: 6-12 months

### "Eburrezz llc"

April 3, 2024

5.0

this is a great investment considering all my properties are in another state I can handle requests fast and collect rent easily.

Pros

keeping up with payments and logging all conversation

Cons

payments take a few days to transfer to my bank.

Alternatives considered

[RentRedi](https://www.capterra.com/p/199707/RentRedi/)

Reason for choosing DoorLoop

the pricing customer service and hands-on help

Review Source

BY

Bonnie Y.  
owner/manager  
Real Estate  
Used the software for: 6-12 months

### " Lease Management"

July 8, 2022

5.0

The ability for clients to pay on-line, email maintenance requests, track upcoming lease expirations and renewals are great. My overall experience has been positive.

Pros

I like having all of my contracts and client background information in one place. My clients have the option to pay on-line and post maintenance requests. Reconciling debits and credits are straight forward. I have been able to make changes easily as my business needs have changed. Reliable tech support and easy to follow written instructions to common problems online. Ability to add additional administrators to access information and setting up recurring payments is also helpful.

Cons

Integration with my business was easy with the help of online pre-scheduled meetings with Doorloop technicians.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing DoorLoop

Doorloop is geared more to my specific business needs for Property Management.

Review Source

CL

Cheryl L.  
Administrator  
Real Estate  
Used the software for: Less than 6 months

### "Doorloop for beginners"

May 7, 2023

5.0

I am new to property management so am just learning. I compare Doorloop to an Iphone- user friendly and easy to navigate. Doorloop is very forgiving to a newbie versus the software we used to use, which has been a god send to me. Customer Service has been so helpful. So far my experience has been top notch.

Pros

A big reason for switching to Doorloop was customer service and they do not disappoint. I use the chat feature most and I get a timely response and patient and thorough help for my questions...also their knowledge base is so easy to understand with video as well as written instructions and links to related information. Also the ease of use and the fact that you are allowed to correct mistakes without jumping though hoops...

Cons

None so far, but I haven't been using it long so......

Review Source

RE

Ryan E.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "DoorLoop is AMAZING!"

March 24, 2023

5.0

\[sensitive content hidden\]are fantastic to work with and VERY knowledgeable of the DoorLoop platform.

Pros

I like that this platform is all encompassing and you don’t get nickeled and dimed for every little thing when on the premium plan.

Cons

There could be a QR code creator or a little increased support with the websites. Although all I needed to do was use Vistaprint to create.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Quicken](https://www.capterra.com/p/151854/Quicken/)[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing DoorLoop

It’s all encompassing and I don’t need other platforms to track anything.

Review Source

MB

Mackenzie B.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Super Deedo0o0o0per Software!"

February 15, 2024

5.0

Pros

I absolutely LOVE the customer support! using the live chat is super easy with lightning fast response time. The blogs, updates, and other information released is super helpful and kept up to date.

Cons

payment processing is a tad slower than preferred but its understandable I guess because the platform makes sure the funds clear before paying out, as to prevent the reversal from your account (i.e. return payment bank fees)

Review Source

AB

Adarsha B.  
Audit associate  
Accounting  
Used the software for: 6-12 months

### "Best software so far"

May 23, 2023

4.0

Very helpful. Great software.

Pros

I can easily input my business transactions using this software. Regarding the customer support, they always available to assist me and help me with whatever issues i have. Overall, very helpful.

Cons

It’s user friendly but I would like to see some additional functionality and its little difficult to update while working from phone.

Review Source

Aryeh S.  
Director of Acquisitions  
Real Estate  
Used the software for: Less than 6 months

### "Makes your company organized"

November 23, 2020

5.0

Pros

Doorloop forces you to stay organized. As property managers, there isn't enough time in the day to get everything done or get back to prospects or active tenants that have questions or maintenance requests. When we needed to find any document, lease agreement, contract, or anything in general, it would take forever to comb through our emails, digital and paper files, even though we were already scanning everything into our Dropbox. We still can everything, but now we put it directly into Doorloop so it's searchable in one click and we can see everything based on each property, unit, or tenant. It sounds silly, but the search button on the top left of the program is probably one of our most heavily used features. We're able to find any document, lease, tenant, or task instantly. For all the property managers out there reading this: if youre like me and know you could be more organized, give doorloop or any of the other programs a try. Anything is better than nothing, trust me.

Cons

I still wish I had more time in the day!

Review Source

AS

Alison S.  
Office and LIHTC compliance manager  
Real Estate  
Used the software for: Less than 6 months

### "Happy with DoorLoop overall"

January 25, 2024

4.0

Overall, I am happy with them so far. We have just used them for a month, and I could give a better review when I am more used to the software and have had more time with it.

Pros

I feel they provide almost all the features other property management software companies provide for a better price. I am very happy with the one-on-one zoom call support they provide as we've gotten things set up in their system.

Cons

I do not have a way for my tenants to pay their rent in cash (i.e. connectivity to a cash payment at a 7-11 or via a Western Union location.) The home page is focused on trends and reports. My focus is more on using the software as a tool, as opposed to reviewing profits. So some of the ways to get to specific features I use the most are not quickly accessible and I have to access them in a roundabout way instead of directly. (For example: I cannot easily access a tenant list for a specific property without having to filter it to a portfolio, or the "leases" feature is redundant to the "tenants" feature and I have to go through additional clicks to navigate to either spot.)

Switched from

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Cost of the software, and DoorLoop offered a pretty comparable product for a lower price.

Review Source

RD

Robin D.  
Realtor and Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Great software for a property manager to scale with"

January 25, 2024

5.0

Overall, great experience. I appreciate the support team, the development team and sales team for helping when needed.

Pros

Door Loop has many features and options that are very helpful day to day to simplify my job. It makes it easy to get my tasks done in a timely manner. There are many features available to not only the property manager, but also to the tenants and property owners. Great support staff that makes sure I am utilizing the software properly and to its fullest capacity.

Cons

There are many features to the software that are not easily grasped at first by a new user. BUT, the staff and support team is very helpful in setting up calls to make sure you understand all the features and are utilizing them well.

Review Source

mV

monica V.  
manager  
Utilities  
Used the software for: 1-2 years

### "property real estate and office"

January 3, 2024

5.0

Pros

easy access to page and send notifactions

Cons

it took us a while to understand small glitches but once explained it was good

Review Source

TV

Teo V.  
owner  
Real Estate  
Used the software for: 6-12 months

### "Organized"

October 18, 2023

5.0

Amazing product allowing to minimize time in managing properties.

Pros

Easy navigation, simplicity, ease for tenants and owners to use.

Cons

Haven't found any yet, as of now the product is working great.

Reason for choosing DoorLoop

price per unit cost

Review Source

KS

Kevin S.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Doorloop, the best solution for small - medium size investors that manage their own properties"

September 25, 2023

5.0

Overall this has been the best property solution I've used in 15 years, and I've used many.

Pros

Tenant PortalsLeasing functionsCreate new anything from one page

Cons

I wish there was a property inventory area where I could file detailed information about appliances, paint colors, etc.

Reason for choosing DoorLoop

Apartments.com, Tenant Cloud, Yardi, Rentredi

Review Source

LV

Leopoldo V.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Doorloop Review"

January 22, 2024

5.0

Great at a good price. Overall I'm happy with the software. I've used other software before and I would spend countless hours using it. Doorloops is pretty simple and their customer service if phenomenal.

Pros

It integrates everything and it pulls transactions directly from my bank account.

Cons

It can be difficult to find things because it has so much. It might just be matter of using the software more. I wish the accounting part of it would be simpler like the one Stessa.com has.

Switched from

[Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/)[Stessa](https://www.capterra.com/p/181042/Stessa/)

I disliked rentect and stessa is great but only for a few units.

Review Source

TS

TOVI S.  
Manager  
Real Estate  
Used the software for: 1-2 years

### "User Friendly"

March 7, 2024

4.0

very good. help me a lot. It took me 3 months to learn everything.

Pros

How can we help ,How can we help? Send us a message

Cons

Changing and not every time is good. in NEW EXPENSE in add memo i have a limit to write, before it was more.

Review Source

SS

Sohil S.  
Manager  
Real Estate  
Used the software for: 1-2 years

### "Best property management software "

December 27, 2023

5.0

Pros

overall use and customer support is really good.

Cons

Accounting needs a little more work. My account is having some hard time coming from quickbooks online using this software.

Reason for choosing DoorLoop

Support and how simple it is to use for property management.

Review Source

CS

Christine S.  
Bookkeeper  
Real Estate  
Used the software for: 6-12 months

### "Pros out weigh the Cons"

November 8, 2022

4.0

Overall experience was very pleasant. \[SENSITIVE CONTENT\] was our specific trainer. He was very patient and knowledgeable.

Pros

It is easy to make corrections/adjustments to all transactions.It is to set up a property and once the property is set-up the financial side is ready to accept transactions. \[This would not be the case if you were working with only an accounting software.\]Support staff is very knowledgeable and patient.

Cons

Some accounting reports aren't available \[ex. 1099s, Profit & Loss Detail Report, and Balance Detail Report - if you have worked with QBO/QBD you would get these reports with out any filtering\]The system requires you to associate a project to every transaction, this is difficult if you are tracking commissions, but there is a way around this\]Depositing of a rent deposit can be tricky, but once you learn it, it isn't difficult.

Alternatives considered

[Re-Leased](https://www.capterra.com/p/133226/Re-Leased/)

Reason for choosing DoorLoop

The platform had both the propety managment and the accounting intergrated together.

Review Source

IK

Ian K.  
vice president  
Real Estate  
Used the software for: 6-12 months

### "Best Real Estate Management Software!"

October 12, 2023

5.0

Pros

I am very happy with the payment processing systems and owner/tenant portals.

Cons

It struggles to work for the actual business accounting. It seems that it operates better for a landlord with multiple properties than for a property manager at times.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[SimplifyEm](https://www.capterra.com/p/88454/SimplifyEm-Property-Management/)

Reason for choosing DoorLoop

This was much more user friendly, had a mobile app, and had the best customer servvice by far!

Review Source

AT

Alyssa T.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Wonderful and User Friendly to Use for beginners in the industry"

July 18, 2022

5.0

Overall, this system is exactly what I need to run my business efficiently

Pros

I like that there was an option to have a support team for questions that I had and anything is "un doable". There usually isnt anyting in the system that can't be undone

Cons

That I cannot pay my homeowners the money from our tenants directly from the system and the delay from when the tenants pay until it actually hits the account. Thats 3-5 business days to have it clear and delays the payment to my homeowners

Review Source

Matthew M.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Easy to Use"

November 13, 2023

5.0

Pros

The ease of use makes tenants more likely to adopt.

Cons

Accepting payments can be a pain to set up.

Review Source

Balakrishna S.  
Project Engineer  
Commercial Real Estate  
Used the software for: 1-2 years

### "Door loop for payments"

March 8, 2023

3.0

Pros

Its best payment management and mostly used to generate reports

Cons

The report generated is not in properly readable format

Review Source

MH

Maxwell H.  
Broker  
Real Estate  
Used the software for: Less than 6 months

### "Doorloop is your one stop shop for Property Management"

November 22, 2022

5.0

It's been amazing.

Pros

It's very scalable and is perfect right now with your current volume, but most importantly, Doorloop is there and ready to grow with us. It's great to manage 5 units or 50 units. It's straightforward to get set up and they thought of everything. It's simple to use and we're super happy with it!

Cons

Free DocuSign integration with our current DocuSign account would be the absolute only thing we need. I would maybe like a better file management system that might include company-wide docs and templates.

Alternatives considered

[Numbers](https://www.capterra.com/p/170166/Numbers/)[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Innago](https://www.capterra.com/p/166893/Innago/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing DoorLoop

I've looked at lots of property management solutions but this was the only software I even considered because it was clear it was above all others. OMG and their App

Review Source

TW

Trace W.  
Accountant  
Real Estate  
Used the software for: Less than 6 months

### "Trace's Review"

April 9, 2024

5.0

I prefer doorloop over the various other systems on the market.

Pros

Customization and Reports that can be ran through the system.

Cons

It can be difficult to track who still owes rent

Alternatives considered

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Switched from

[Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/)

They disabled our merchant account with Forte.

Review Source

JE

John E.  
COO  
Real Estate  
Used the software for: 6-12 months

### "Residential/Commercial Property Manager's Dream"

June 20, 2022

5.0

We're solving of communications snags and it makes auditing our rent trail much much easier. We're big fans of doorloop and would recommend to any property manager.

Pros

I like that this software is versatile and customizable for my business. The customer support team is fantastic, very quick to respond and solve any issues that come up.

Cons

A few things that would be nice would be if you could have the property manager able to pay the online payment fee. We'd also like it if we could have the fees related to application reimbursable if we decided not to run the background check/credit check.

Reason for choosing DoorLoop

Price, customizable, clean, easy to understand

Review Source

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