# Page 14 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is DoorLoop the right Property Management solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211768/DoorLoop/reviews

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DoorLoop

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 14 - Reviews of DoorLoop

## Showing most helpful reviews

Showing 326-350 of 703 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Miguel M.  
leasing Agent  
Real Estate  
Used the software for: 6-12 months

### "My review for door-loop "

July 21, 2022

5.0

Very good

Pros

My name is \[SENSITIVE CONTENT\] I am leasing Agent for Express property management Group Inc I have been using Door-loop for 6 months now. It has been extremely helpful using this software. One of the features I like on Door-loop is The leasing Feature I can keep track the active leases & leases that need to be renewed. feature on door-loop has helped me get organized with my finances &

Cons

The cons is I cannot pay the owners on the app.

Review Source

Response from DoorLoop

July 28, 2022

Thanks Miguel, very happy to hear that DoorLoop is keeping all your leases organized. In the next few weeks you will be able to pay owners by ACH (wire transfer) or even have a check automatically mailed to them. We look forward to showing you this new feature soon!

CC

Charles C.  
Director of Real Estate  
Real Estate  
Used the software for: Less than 6 months

### "New to property management"

August 23, 2023

5.0

Very good. i love it.

Pros

Ease of access for all data. I use it a lot to remember what tenant is at what house. This app has a lot of flexibility with customization.

Cons

Kind of expensive as I needed 1 house more than the minimum costing unit would be.

Reason for choosing DoorLoop

I did a few reviews on line

Review Source

Jason M.  
Principal  
Real Estate  
Used the software for: 6-12 months

### "Fast customer service"

December 14, 2020

5.0

Can’t say enough great things about their software and support.

Pros

This software has the best customer service than any other PMS I’ve worked with. I’ve used Yardi, AppFolio, and Buildium in previous companies, and I never had a great experience when I needed help. Sure, they would answer my questions, but it could take anywhere from a few hours to days. With doorloop, it’s not unusual to get an answer within minutes. These are also American English speaking reps that are in the same timezone as us. Even though they don’t offer support on weekends, they still respond to my tickets if it’s important.

Cons

Although it’s a good security feature, I don’t want to always have to login with a code sent to my phone. I wish the industry in general came up with an easier method (webcam face recognition?).

Reason for choosing DoorLoop

Appfolio is so big, I felt like no one really cared about us and we were just another number to them.

Review Source

MD

Meika D.  
COO  
Real Estate  
Used the software for: 6-12 months

### "DoorLoop works for owners who have 20-40 rental properties"

March 12, 2024

5.0

At first there was a learning curve. We thought about moving away after 6 months but the more we got into the details of what we needed to manage our rentals, the more we realized that Doorloop works for our needs/size. If we end up managing 50+ properties we will likely scale up to another solution.

Pros

It is easy to set up and easy to use, I use it with my property manager and it helps us keep track of leases, payments and tenant requests.

Cons

I thought I would be able to replace my accounting software, Quickbooks, by using DoorLoop. Quickbooks is more sophisticated and feature rich on the accounting side so I cannot replace it, which costs me more $ and requires some double entry.

Review Source

AH

Ananya H.  
Devops engineer  
Computer Software  
Used the software for: 6-12 months

### "I liked this software"

May 23, 2023

4.0

Pros

User friendly software. I started using this software few months back till now I didn't get any problem while using. Customer support are also very responsive.

Cons

I'm waiting for new features in DL. Need some specifications in Tennant portal.

Review Source

TH

Teresa H.  
Office Manager  
Real Estate  
Used the software for: Less than 6 months

### "Doorloop Property Management"

October 12, 2023

5.0

Experience is good. Support is great to help and to show you where additional information is. It was hard to set up in the beginning but I think that was because I had to get used to how it worked. Everyday I get more familiar with it and it becomes easier.

Pros

I like the ease of using it, once you get it all set up and are familiar with it. It is easy to find things and figure it out.

Cons

I would like some of the reports to be more tailored. However, I am still getting things set up to where I need them and this may work out when that happens.

Reason for choosing DoorLoop

Property Manager chose Doorloop. He thought it would work the best for what we needed.

Review Source

RY

Ryan Y.  
manager  
Real Estate  
Used the software for: 6-12 months

### "Great System For Property Mangement"

January 30, 2024

5.0

approximately 1 year in and its been pretty good and we plan to stay on the platform.

Pros

Simplicity. Great Customer Service. Easy for tenants to interact with.

Cons

Many features an owner or property manger needs on a daily basis are not available yet. They are still a young company and building the system out as needs arises.

Reason for choosing DoorLoop

simplicity and ease of use for both tenant and management.

Review Source

VR

Verified Reviewer  
Managing Partner  
Real Estate  
Used the software for: Less than 6 months

### "Automated my business and portfolio"

November 12, 2020

5.0

Pros

The main reason we chose Doorloop is because we were spending too much time manually creating leases and renewals in microsoft word. Our staff was getting bogged down and couldn't keep up with the work so we urgently needed a program to help us automate as much as possible. Now we've setup templates and workflows to automate our leasing process, from sorting through our prospective tenants, to sending online calendars to schedule walkthroughs, to screening tenants, to renters insurance, and more. It's saved us a considerable amount of time so far.

Cons

Not every single thing is able to be automated yet, but I put in some suggestions and it seems like it's moving in the right direction. Like everything else, setup takes a bit of time, but after it's all done, we are saving much more time and getting more work done with the same amount of staff.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing DoorLoop

They specialized in automation and the other platforms we reviewed didn't.

Review Source

SR

Shane R.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Easily the best Property Management Software "

September 29, 2023

5.0

Its a great app for managing every area of a property management companies daily processes.

Pros

Doorloop really has everything you are looking for as a property manager. Most other apps I trialed were missing some critical piece. Doorloop has it all.

Cons

It would be nice if they had a calendar feature similar to Yardi.

Reason for choosing DoorLoop

Doorloop had all of the features I was looking for and their UI was much better.

Review Source

AS

ALISHA S.  
Property Mgr  
Real Estate  
Used the software for: 6-12 months

### "User Friendly"

November 13, 2023

5.0

Pros

The ease of the system and the support team really makes this system #1 n my list for software.

Cons

I really haven't found anything negative

Review Source

AC

Anthony C.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Doorloop review"

January 15, 2024

5.0

I think that is is the best product for new property management companies.

Pros

your question center and educational materials

Cons

You need to have accountants that can answer basic accounting questions.

Reason for choosing DoorLoop

you don't have a property min. It was the best product for new property management companies.

Review Source

DR

Daniel R.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Comprehensive Property Management System"

February 26, 2024

5.0

Pros

It has a great, easy-to-use UI. The customer service and onboarding specialists are exceptional. It is packed with features.

Cons

Lack of third party integrations, such as maintenance coordination vendors (Latchel), CRM (LeadSimple, Hubspot, etc.), and others.

Review Source

PY

Portia Y.  
Owner  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Everything in one place"

March 13, 2024

5.0

It has been amazing to have everything together and has given me much more control and understanding of my business.

Pros

I love the ease of getting set up and how much money I have already saved.

Cons

It takes a bit to update what you have put in.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

I needed something that was easier for me and my manager to use.

Review Source

JG

Jason G.  
Broker  
Real Estate  
Used the software for: 1-2 years

### "Doorloop Review"

October 6, 2023

5.0

Pros

I like the layout. Easy to read and well thought out

Cons

I converted from Rent Manager, so it was difficult to relearn the system. But once I got used to it I love it.

Review Source

TA

Tii-Aana A.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "What would we do without Doorloop?"

February 27, 2024

5.0

Pros

The best feature is both the repair request for the tenants which makes for seamless updates and resolutions, as well as the accounting for processing payments from the tenants and to the owners.

Cons

I wish there was an accounting feature for our property management operations portion of our business.

Review Source

AH

Anita H.  
Administrator of Contracts and Resource Managementt  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "DoorLoop is for Everyone!"

November 22, 2022

5.0

Pros

Cost effective and ease of use. This can be used by anyone, the information is secure and can be accessed easily.

Cons

There are areas I have not explored yet to provide con.

Review Source

vD

vinutha D.  
Softaware Engineeer  
Information Technology and Services  
Used the software for: 6-12 months

### "Accounting and Finance"

May 18, 2023

4.0

Its best for payment management and is mostly used to generate reports.I most importantly love customer service. if you have an issue you can't figure out you hop on to the chat and they help you.

Pros

DoorLoop is very easy to use. Everything that is important to us is integrated into DoorLoop and their customer service has been fantastic to get us up and running quickly.

Cons

little complicated. Some accounting reports aren't available.

Review Source

KE

Karen E.  
Partner  
Real Estate  
Used the software for: 6-12 months

### "Easy Accounting"

October 10, 2023

5.0

Pros

My concern was an easy replacement for QuickBooks which was much simpler. DoorLoop accounting has met my expectations.

Cons

Some features are not easy to understand but the online support has helped get over those bumps.

Review Source

EB

Emma B.  
Accounts Payable  
Real Estate  
Used the software for: Less than 6 months

### "Great Software"

June 12, 2023

5.0

It has been great. It was an easy transition from QB and automates so many things for us.

Pros

tenant portants, online payments, automated fees, easy instructions to use, free support

Cons

I wish that I could print more than one invoice per check and use their account number.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

We wanted to automate rental payments and clean up some of our tenants info.

Review Source

RL

Ryan L.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "This is a super system 10/10"

March 15, 2023

5.0

10/10

Pros

I liked the fact that the system has not just everything we need but more that we can utilize to make our process easier and the customer service is 10/10 just out of the world.

Cons

nothing honestly, we love this system, would recommend to others.

Switched from

[RentRedi](https://www.capterra.com/p/199707/RentRedi/)

RentRedi just wasn't equipped with everything we needed and the customer service was poor.

Review Source

JS

Justin S.  
Partner  
Real Estate  
Used the software for: 6-12 months

### "Fantastic Property Management Software"

January 5, 2024

5.0

DoorLoop is critical to the success of our daily operations. From managing work orders to collecting rent to providing property level accounting documents to owners, DoorLoop covers it all.

Pros

The transparency it provides to Property Managers, Tenants as well as Property Owners.

Cons

There are no specific features that I do not like about DoorLoop.

Review Source

Jarred M.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Phenomenal software. Amazing customer service."

November 16, 2020

5.0

Pros

Where to begin... The customer service is beyond amazing. They really take time to answer all of your questions (which given how easy the software is to use, I really didn't have many). But they also check in to see how I am doing/liking the software (loving it!). Frankly, it's one of the only companies that makes me feel like they actually appreciate my business. Also, using the software on the go (on my phone and iPad), could not be easier. Plus all of the same features I use via my computer are also available when I use it on the go. Finally, DoorLoop's software is clearly comprehensive, but still it looks and feels aesthetically beautiful and is super-fast. It seems like they already know what I am going to do next, that's how quickly pages load up.

Cons

If only their "notes" section allowed me to put in more characters. However, given my experience with their customer service, I called and told them this. Not only did they take my suggestion seriously, but they also told me that they would pass the request along to their development team to get that change on the schedule.

Review Source

LZ

Liz Z.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "We love it so far!"

December 4, 2023

4.0

So far so great! We were using Quickbooks and Apartments.com and now we have only one application that we can use for both accounting and property management.

Pros

We love the great customer service and the ease of use!

Cons

No mileage tracker. We would like to see that in the future.

Alternatives considered

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing DoorLoop

It seemed to have everything we were looking for.

Switched from

[Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Wanted an application that could do both accounting and property management.

Review Source

OA

Olajide A.  
Managing Partner  
Real Estate  
Used the software for: Less than 6 months

### "Mavin Feedback"

December 31, 2023

5.0

Pros

I like the fact that doorloop also works well with commercial properties. We are anticipating the leasing capabilities for commercial properties in the near future.

Cons

The lack of commercial leasing capabilities.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)

Reason for choosing DoorLoop

Good user interface, good customer service.

Review Source

KB

Ken B.  
Owner  
Commercial Real Estate  
Used the software for: 6-12 months

### "DoorLoop Has Everything I Need"

November 8, 2023

5.0

I've been using DoorLoop for 11 months, and I've been very impressed.

Pros

I own a small rental portfolio and DoorLoop allows me to efficiently manage the portfolio. The platform is very intuitive and easy to use, and if you do need support, the customer service and help is amazing. The tenant portal is very easy for my renters to use and the online payment option is great.

Cons

I haven't found anything that is an issue yet.

Review Source

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