# Page 15 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is DoorLoop the right Property Management solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211768/DoorLoop/reviews

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DoorLoop

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 15 - Reviews of DoorLoop

## Showing most helpful reviews

Showing 351-375 of 703 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KS

Kimberly S.  
Financial Operations Officer  
Real Estate  
Used the software for: Less than 6 months

### "Very Happy with Doorloop"

January 12, 2023

4.0

Wonderful!!! Once I learn it all I have no doubt that it will be the best option for me and my team.

Pros

The ease of using it and the prompt response when I need help.

Cons

I had a few onboarding issues with data getting transferred but they helped get most of it fixed.

Reason for choosing DoorLoop

Reports and Accounting features.

Review Source

Response from DoorLoop

January 26, 2023

Hi Kimberly, Thank you so much for your kind words! We are so happy that we were able to get you onboarded and you data transferred despite initial issues. We're always here to help if you have questions or suggestions. Have a great day!

WH

William H.  
Operations Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Decent Quality "

March 7, 2024

4.0

It has been a good experience overall. I enjoy using it.

Pros

Ease of access, rent tracking, and quality

Cons

There is not anything that I dislike about DoorLoop

Review Source

Joshua M.  
Managing Member  
Real Estate  
Used the software for: Less than 6 months

### "DoorLoop Review"

March 30, 2024

5.0

Pros

Intuitive platform with a great user interface with ability to integrate with other software using Zapier

Cons

Yet to discover any cons but with DoorLoops active management and regular updates I'm sure they'll have taken care of any before I get to them

Review Source

SF

Sean F.  
Real Estate Manager  
Real Estate  
Used the software for: 2+ years

### "Customer Service Is The Best"

March 3, 2024

5.0

Pros

I am a small business. The level of customized service I have received has amazed me. Keep it up!

Cons

I have not had any negative experiences to date because of DoorLoop.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing DoorLoop

Because DoorLoop put in the most effort to get my business.

Review Source

CK

Colton K.  
Property Management  
Real Estate  
Used the software for: 1-2 years

### "Great product and customer service"

January 27, 2024

5.0

Pros

door loop is intuitive and easy to use once it has set up properly! they have done alot of things to improve the platform and continue to implement new features!

Cons

No systems is perfect, but every issue I've had has been solved by the chat feature as well as the face to face help calls.

Review Source

TW

Tasha W.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "JUST NOW PROPERTY MGMT REVIEW"

February 13, 2024

4.0

I like doorloop and I learn something everyday,

Pros

Cons: What did you like least about DoorLoop?\* Doorloop is more simple and has tons of topics to help you with questions. The price is ecomonic.

Cons

Not understanding how to do the accounting.

Review Source

EV

Erin V.  
Managing Partner  
Real Estate  
Used the software for: 6-12 months

### "Easiest Property Management Software I've Used"

November 15, 2023

5.0

I will definitely continue to use this and hopefully in the near future there will be more pay options for tenants.

Pros

Doorloop is very user friendly, especially for those of us that are not tech savvy! Customer support is very responsive.

Cons

I wish there was a cash pay option and also a way to text tenants individually.

Review Source

Response from DoorLoop

November 15, 2023

Erin, Thank you for taking the time to review our company, and we are so grateful that you're finding it easy to use. Our development team is currently working on both cash payments and 2 way communication, so make sure to watch our update announcements for when these go live! Thank you again for being a DoorLoop Member, and we look forward to watching your business grow!

AB

Amy B.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Great solution for managing property "

November 6, 2023

4.0

Pros

DoorLoop is easy to use and a great price point. I really like that the company is constantly innovating and releasing improved feature for customers. Also, their customer support team is phenomenal. Any time I've ever needed help I'm connected with a live agent who is able to resolve my questions/issues right away.

Cons

Some of the produce features are not super intuitive. Everything does what you want/need it to do so that's great, but sometimes it takes me a few minutes to figure out how to do it.

Alternatives considered

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)

Review Source

NP

Nicholas P.  
member  
Real Estate  
Used the software for: Less than 6 months

### "Simplify your rentals"

April 3, 2024

5.0

The experience has been great. I had a slow start to it because it was hard to find the time for the onboarding session. After some of the onboarding was done I found the more I use it the easier it gets.

Pros

I like the ease of use for myself and my tenants. The software if very user friendly.

Cons

I don't like that payment take long to process when the payments are made through doorloops payment processor. I also don't like that I cannot see the estimated value of my portfolio vs the debt of my portfolio.

Review Source

MP

Minaben P.  
President  
Real Estate  
Used the software for: 1-2 years

### "Property Management Software"

February 4, 2024

4.0

I think DoorLoop is a good software overall. It is easy to setup and use right away. It can be used to track everything you need for property management if you take the time to report every single thing. The financial reports are a plus to see how your business is doing. Most importantly, it is easy for tenants to sign up for tenant portals and online payments. Rent reminders via email and text is a very nice feature to have.

Pros

Very user friendly and easy to set up for owners and tenants. Rent tracking and online tenant payments make managing easy. Creating leases and sending to tenants for E-signature saves time and money.

Cons

Sometimes setting up tenant profiles can be tricky, especially renewing a lease. Some features like credit issuing is finicky. It works for some tenants only. Expense reporting is difficult and time-consuming to set up.

Review Source

GH

Ganesh H.  
Software Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Doorloop gives safe and saved money "

May 27, 2023

5.0

Good.

Pros

The electronic payment liked most,rental tracking,lease tracking and tenant details are most likely because it gives the importance of the environment and the area.

Cons

It will be very helpful, if the doorloop gives the home needs in some offers.Eg:home cleaning things at a little bit lower price,etc.

Reason for choosing DoorLoop

Best in quality, price etc

Review Source

ML

Michael L.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "I love Door Loop"

January 1, 2024

5.0

Pros

The tenants portal and how I can view it

Cons

That there is no phone support. The chat is great, but phone support would add an extra edge to the software.

Switched from

[Hemlane](https://www.capterra.com/p/147198/Hemlane/)

DoorLoop has better expense reporting and tracking

Review Source

EL

Elizabeth L.  
Secretary  
Real Estate  
Used the software for: Less than 6 months

### "Very Pleased"

March 1, 2024

5.0

Pros

I was impressed with how easy Door Loop was to set up and use. It made management so much easier to have everything (leasing, background checks, accounting, maintenance) all in one place. And the price was very reasonable compared to other systems I looked at, especially for someone who only has a couple of properties but would like more. So many of the other companies catered to large businesses or wouldn't grow with us.

Cons

I didn't like having to set up an appointment for set up when I was able to do it myself. But then I did end up needing help for a couple of things so it worked out well.

Reason for choosing DoorLoop

I felt like I got more for my money with DoorLoop without it being out of my budget.

Review Source

NS

Nishan S.  
Cloud Specialist  
Computer Software  
Used the software for: 6-12 months

### "Accounting and Finance"

May 18, 2023

4.0

I used this software is few day back, it has a good features to explore all the things. One of the best software for me.

Pros

Very well responsive people. Easiest software to use, it has really streamlined the tenant screening process for us.

Cons

Looking forward to the future update. Truly nothing as of yet, I wish i had more time to explore the software.

Review Source

DP

Dean P.  
Property Manager  
Investment Management  
Used the software for: 6-12 months

### "Lease Management"

February 9, 2022

5.0

Love the overall performance of the software and the personalized onboarding process.

Pros

The ease of organizing prospects and tenants. Collecting rents and alerts and announcements

Cons

I would like to see lease renewals linked to tenants emails and alerts sent to tenants when renewals are coming due. Would also like to see rents and security deposits able to be directly deposited into operating and escrow deposits as directed.

Reason for choosing DoorLoop

Functionality/ease of use/ affordability/customer support

Switched from

[LandlordMax](https://www.capterra.com/p/14444/LandlordMax/)

More streamlined processes and ease of use

Review Source

Aron O.  
DIrector  
Real Estate  
Used the software for: Less than 6 months

### "Helps manage our buildings efficiently"

January 31, 2021

5.0

With a development and software engineering background, I can confidently say this program is one of the best developed programs in the industry that utilizes the latest dev languages.

Pros

This was exactly what we were looking for in terms of office leasing, building management, and prospecting. Since we manage numerous buildings, we really liked the ability to have separate logins for each building with separate tenant portals, logos, designs, and more.

Cons

Nothing at the moment, but we’re still fairly new and learning the program.

Alternatives considered

[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)

Reason for choosing DoorLoop

I’ve personally tried numerous other programs, and none of them had all the features we needed. There is a wide range of customization options available at our fingertips, from the ability to customize the tenant and owner portal, and even the emails that get sent to our residents. It really is a fully white-labeled solution.

Review Source

KB

Kamryn B.  
Property Management  
Real Estate  
Used the software for: 6-12 months

### "Great software for property management "

November 10, 2023

5.0

Great company and the staff is fast at responding and helping with errors.

Pros

It is put together very well and very user-friendly.

Cons

some things don't mesh right, when I match a payment or enter directly it doubles a payment.

Review Source

MT

Megan T.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Great Property Management Software"

January 23, 2024

5.0

Overall I really enjoy Doorloop! There is a lot of learning, but it makes my job and life much easier.

Pros

I love being able to keep everything together on one platform. Everything I could ever need is readily available.

Cons

The many steps it takes to move in and out a tenant, and to set up new tenants. The complexity can be very frustrating at times.

Reason for choosing DoorLoop

Doorloop offered everything I needed, whereas other companies did not.

Review Source

HH

Houston H.  
Property Manager  
Management Consulting  
Used the software for: Less than 6 months

### "Great service"

January 2, 2024

5.0

its been great no complaints. you get alot for what you pay for

Pros

stellar customer service. good features. good look

Cons

not a whole lot to complain about. just a little learning curve

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)

Reason for choosing DoorLoop

price. price price price price price price

Review Source

DP

Deepesh P.  
Assistant Manager  
Financial Services  
Used the software for: 6-12 months

### "Amazing Software"

May 24, 2023

4.0

Pros

First thing I liked about this app is customer support, Tremendous group of people who were extremely helpful and got me going quickly and the chat option is great ,I get a timely response and solution all the time. And the application is easy to navigate ,neat, simple design and easy to understand. Bank Statement recon and accounting has become very easy. So far it has been an excellent decision.

Cons

I cant seem to find anything bad so far. I'm still new and learning.

Review Source

KE

Kris E.  
mgr  
Management Consulting  
Used the software for: Less than 6 months

### "Good product, great support!"

February 21, 2023

4.0

So nice to have the online option for tenants.

Pros

I have tried other software and Doorloop is the first company that actually has the customer support they claim.

Cons

I wish the owner statements did not include the security deposit. it makes for a confusing statement for the owner.

Reason for choosing DoorLoop

quickness in getting up and running and custom service

Switched from

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Appfolio had very little customer support, and when you did get support they often contradicted each other.

Review Source

Response from DoorLoop

February 23, 2023

Hi Kris, Thank you so much for your kind words! We are so glad to hear that our customer support team has been helpful for you. We really appreciate your suggestion about owner statements. Our product roadmap is determined based on users' suggestions, so please feel free to submit it as a feature request here: https://www.doorloop.com/updates

KB

Kelly B.  
Admin  
Real Estate  
Used the software for: Less than 6 months

### "Very user friendly and top-notch customer service!"

January 19, 2022

5.0

Love DoorLoop, the program and the people! They help you with onboarding and continued questions or concerns and are very responsive.

Pros

Like I said in the title, the system is very user friendly and hard to mess up because it almost does it for you. Love the new feature when taking payment, it has the option to do an automatic deposit for you!

Cons

Reports dont always add up on the bottom compared to what you are looking at in the report.

Reason for choosing DoorLoop

Customer Service and I could easily see the software was much better.

Switched from

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Not user friendly, too many selections to do something and the reports and payments would double or not post, and there was no support.

Review Source

Response from DoorLoop

January 24, 2022

Thank you Kelly! We're happy we were able to make the transition and migration as smooth as possible.

SA

Sofia A.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Great Team at Doorloop"

July 15, 2022

5.0

So far, the team at door loop is what has made it for me! My demo guy, \[SENSITIVE CONTENT\] really sold me on the product on how easy it was to navigate with his great explanation of showing me how the software worked and asking me what I was really looking to gain from the product. Since on Boarding, \[SENSITIVE CONTENT\] has been an absolute gem. He answers all of my questions and will make time for questions whenever needed! I also appreciate his frequent check ins because it lets me know I'm never alone in learning this software. Overall, incredibly enjoyable to work with.

Pros

I like how esthetically pleasing the software looks. Once in, it is easy to navigate and just on click away from going back to where you started. I also like that I can go to different area's within each section to seamlessly make my way through the Platform.

Cons

I wish there was a way to receive a payment without having to request then deposit payment in the scenario of backtracking data for a new property.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing DoorLoop

The search engine brought Doorloop to the top. After reviewing the great reviews on Capterra, I decided to check it out.

Review Source

MP

Maria P.  
Owner - Manager  
Real Estate  
Used the software for: 1-2 years

### "Doorloop Review"

October 31, 2023

5.0

Good. I want to be able to get help from the chat option, but it is impossible. Every time, I finish worse than I have started. If I hadn't found \[sensitive content hidden\] , I would have already closed my account.

Pros

Easy to use, I can adapt to what I need. The reports are very useful and help me to have everything together and organized.

Cons

Customer service through message or chat. I have never been able to resolve anything with them. Every time I need help, I will ask for an appointment with \[sensitive content hidden\] She resolves any issues very easy

Reason for choosing DoorLoop

Price Easy to use Adapt very well to my necessities

Review Source

TA

Tim A.  
Program Manager  
Real Estate  
Used the software for: 1-2 years

### "It works for us"

February 2, 2024

4.0

Overall we've enjoyed the rent collection the best. Other pieces we really have not implemented.

Pros

The interface is easy to navigate. Lots of information available

Cons

Some of the entries seem complicated and nuanced. I felt like learning a new language/system took a long time and continues.

Review Source

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