# Page 16 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is DoorLoop the right Property Management solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211768/DoorLoop/reviews

---

DoorLoop

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 16 - Reviews of DoorLoop

## Showing most helpful reviews

Showing 376-400 of 703 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DP

Darryl P.  
Operations Manager  
Real Estate  
Used the software for: Less than 6 months

### "Great Product - Easy to learn"

September 21, 2023

5.0

Great experience thus far. Support has been exceptional.

Pros

All in one product that allows our team to manage our multipe properties, tenants, finance and maintenance.

Cons

Initial implementation did not go as smooth as we liked and we had to launch a month later than expected. Since DoorLoop is fairly new it does not have many other products it connects to such as Outlook, OneDrive, etc...

Switched from

[Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/)

Rentec does not offer nearly as many features and is difficult to communicate with tenants and manage your accounting.

Review Source

LB

Lauren B.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Great software for our property management company"

March 11, 2024

4.0

Customer service is top notch; always willing to help find a solution.

Pros

the ease of use/looks of portal - user-friendly on both the administrator and tenant end.

Cons

It's hard to code property management fees when you leave them within your operating account monthly (instead of taking disbursements).

Review Source

BV

Brandon V.  
Manager  
Real Estate  
Used the software for: 6-12 months

### "Great PM software"

August 21, 2023

5.0

Overall, I love this platform.

Pros

This software does just about everything you need for managing your property and you can keep you identity private which is great. Saved us a tone vs using a PM company. Would definitely recommend.

Cons

I would love to see an in-app email function that owners/PMs can use to have 2-way communication with tenants. As of now, there is no method I'm aware of that you can have 2 way communication. You can send announcements but tenants can't respond directly. If there is a maintenance request that's been submitted, then you can have a two way dialogue. I'm sure they'll add this feature moving forward which would be super helpful. For now, I just set up a separate email address to communicate to tenants.

Review Source

PH

Paul H.  
Owner and CEO  
Real Estate  
Used the software for: Less than 6 months

### "Love it!"

October 26, 2023

5.0

Pros

We love DoorLoop as it tracks all payments and charges. All financial documents are very professional. We also love that it tracks maintenance requests and keeps us organized.

Cons

I do not like how you have to pay for the highest subscription to be able to send and sign online leases and to be able to communicate with tenants through the portal. I wish this was a feature for the lower cost subscriptions.

Switched from

[Avail](https://www.capterra.com/p/181119/Avail/)

Avail didn't not have the comprehensive features that we wanted.

Review Source

BW

Ben W.  
Property manager  
Real Estate  
Used the software for: 1-2 years

### "Portfolio Management"

November 6, 2023

5.0

Pros

DoorLoop is simple to use and has allowed me to manage multiple properties seamlessly.

Cons

It would be nice if the E Pay funding cycle was quicker. It takes too long for the money to hit my bank account. Then it takes another 3-5 days to reach the property owner after the funds have been distributed.

Alternatives considered

[Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Review Source

JT

Josh T.  
Operations Manager  
Real Estate  
Used the software for: 1-2 years

### "DoorLoop Review"

December 19, 2023

5.0

Overall DoorLoop is great for our Property Management

Pros

The overall set up of Doorloop's daily use is very easy to navigate.

Cons

The accounting is something that we are still working to get a handle on.

Review Source

MB

Matt B.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Doorloop Review"

April 4, 2024

5.0

Pros

Clean interface, easy to use. It's nice to have going from spreadsheets to something that does financial work for you at the end of the year.

Cons

I don't like that there's a charge for the tenants to pay by default.

Review Source

VR

Verified Reviewer  
Management  
Real Estate  
Used the software for: 1-2 years

### "DoorLoop is a great property management tool"

January 4, 2024

5.0

Overall, I've been very happy with my experience. The online and telephone support is very helpful. There are many great tools to help you manage your units.

Pros

Payment processing, lease term management, online database

Cons

The application for process for tenants historically was not the best, but it has been greatly improved.

Review Source

AS

Atreia S.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Great Property management software"

March 1, 2023

5.0

I like the product but if I have to reduce cost I might move out.

Pros

Ease of use and the features in the software.

Cons

It is very expensive. I wish they have better pricing for small time property manager like me.

Switched from

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)

Better features

Review Source

LB

Leo B.  
Landlord  
Real Estate  
Used the software for: Less than 6 months

### "My Doorloop esperience"

March 4, 2024

5.0

Pros

Myself and my tenants love the ability to pay rent online with a minimum charge attached. The customer support thus far has been unmatched. The software is very user friendly once you get the hang of it.

Cons

We have not run into many things we don't like about Doorloop so far. It does take a bit of work to set up the account and get all of the information needed, but the onboard team and customer support has done most of the leg work once we got the information.

Alternatives considered

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing DoorLoop

We went with Doorloop because of the cost for the amount of units we currently have along with the ability to add some units in the future without additional costs until we reach a certain amount of units.

Review Source

SH

Staci H.  
Rental Property Owner  
Real Estate  
Used the software for: Less than 6 months

### "Property Management Game Changer!"

December 5, 2022

5.0

My overall experience has been great with DoorLoop! This has allowed me to save money by not having to hire a full time property manager to manage my rentals for me and DoorLoop has made property management easy and convenient for both owners and tenants.

Pros

What I love the most about this software is being able to bring my property management into the 21st century without needing to hire a property manager! I love being able to add all my expenses and income into the software to make printing financial reports a breeze (and my CPA will thank me too!). It's also great to be able to scan documents into the line item so that I'm not having to keep stacks of files and paperwork in my office file cabinet. My tenants can pay rent online through their tenant portals, send me messages when something needs maintenance, and sign paperwork. I can set up rent reminders to send to my tenants before rent is due and automatically charge late fees for rent without having to even remember to do it!

Cons

There aren't many things that I don't like about the software, honestly. The one thing I wasn't crazy about was the default names of my operating accounts; however, DoorLoop support showed me how to change the names to something that made more sense to me. It took less than a minute and was super easy!

Review Source

cM

carlyn M.  
Property m=anager  
Real Estate  
Used the software for: 6-12 months

### " Easy to use for small management com paniesproperty manage"

October 12, 2022

5.0

Suport has been excellant and quice toanswerr questions and give instructions on new tems added

Pros

Ease of use and able to pay owner on line quick responce to questions

Cons

it needs the ability to attach invoices to owner statements

Review Source

ST

Spoorthy T.  
Devolopment  
Computer Software  
Used the software for: 2+ years

### "I love this software too much"

May 25, 2023

5.0

Pros

This system works very well. The customer service is great. As I am in development background, it is one of best software.

Cons

When I was access this, I got stucked in few pages. So that should be responsive quickly.

Review Source

MD

Mia D.  
Administration  
Real Estate  
Used the software for: 2+ years

### "Great quality, simple to use Property Management System"

March 7, 2024

5.0

Pros

I like that the facilitation of leases is user friendly and allows me to store the important documents. I also like that the tenants portals are easy to use and that the tenants have a customer service number to use.

Cons

I don't always receive notifications for lease ends, but it may be that I need to update my settings. We have also experienced a few glitches that have interfered with rent collection.

Review Source

WS

Will S.  
Investor  
Real Estate  
Used the software for: Less than 6 months

### "Pleasantly surprised"

March 13, 2022

5.0

I want to manage my own multifamily property efficiently and effectively. I needed an economical product that was intuitive and would give me the insight to make sure each property was properly managed and tenants were happy. I learned the functionality quickly and Doorloop support was extremely responsive and helpful. I went in with low expectations and was pleasantly surprised. Doorloop is excellent software.

Pros

Economical (no commitments), fast implementation, intuitive and able to start using it for multifamily properties within hours. Excellent support.

Cons

I have not found any show stoppers yet. I would like it if my accounting firm could work within Doorloop as opposed to exporting to quickbooks. Hopefully quickbooks and Doorloop reports will sync.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing DoorLoop

Lower cost and equivalent functionality, I got a lot of support during the evaluation phase as if I were a larger customer.

Review Source

GK

Gina K.  
Office Manager and Bookkeeper  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "DoorLoop is Awesome!"

February 5, 2024

5.0

Pros

The ease of use and functionality to our tenants in keeping track of payments.

Cons

I haven't really found anything I don't especially like yet.

Review Source

KM

Kim M.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Peace of mind for my business"

July 29, 2022

5.0

DoorLoop has been very attentive to any questions or needs that I have and can easily explain to me either through a chat or a phone call what I am looking for it answers.

Pros

The tenant portal is crucial for me. Being able to track payments and keep notes with agreements on file for tenants to see works perfect and I’m not scrambling trying to find these items when not in one location.

Cons

Navigating through the financial part i.e. accounting is not needed but I can use it to track other expenses separately out of QuickBooks.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing DoorLoop

The tenant portal

Review Source

HH

Heather H.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "This is a great product for experienced landlords"

February 11, 2024

4.0

I have been a landlord for 23 years. I have worked with a few different products in that time, several of them free/low cost. I recently purchased a large (47 unit) property and needed something more robust that allowed me to cover a range of owner/manager responsibilities whether I am at the property or traveling. Doorloop ticked all the boxes for my needs. Online payments, document management, accounting, maintenance requests, and more. It also allowed for me to create users in other parts of the organization (handymen, accountant) and work with them seamlessly. This is truly a well rounded product.

Pros

Breadth of functionality and ease of use

Cons

Some workflows aren't necessarily intuitive, but that isn't uncommon for a product with such a wide range of functionality.

Review Source

MD

Marc D.  
Owner-Broker  
Real Estate  
Used the software for: 6-12 months

### "Best bang for your buck! "

July 31, 2023

5.0

Overall I like it better than the last 2 platforms, which were more expensive, due to its ease of use. Adoption for me often comes slowly, but they are there to help when I don't know what I am doing.

Pros

I really enjoy the easy-to-navigate format and the immediate help I get when I get lost.

Cons

It would be great if they could make data entry as simple as answering questions. i.e. Entering a maintenance repair. Who did it? What was done? What was the cost? Who should be charged for the repair? etc...

Switched from

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Cost and ease of use.

Review Source

MC

Marisol C.  
Owner  
Cosmetics  
Used the software for: 1-2 years

### "Absolutely Love DOORLOOP"

June 5, 2023

5.0

Pros

Its so easy to use, easy to learn. Everyone one I've dealt with is so helpful.

Cons

There isn't anything I could point out that I don't love.

Review Source

Response from DoorLoop

June 16, 2023

Thank you so much for sharing your positive experience with DoorLoop! If you ever have any questions or need further assistance, please don't hesitate to reach out.

JM

Jay M.  
Owner Manager  
Real Estate  
Used the software for: 1-2 years

### "Satisfied with doorloop"

March 25, 2024

5.0

Overall I have good experience with doorloop.

Pros

Ease of operation and access to data in office and on the go.

Cons

Access to customer service on weekends would be helpful..

Review Source

Eli R.  
CEO  
Real Estate  
Used the software for: Less than 6 months

### "Best support by far"

November 6, 2020

5.0

Truly revolutionary for our business. We definitely will be recommending this to others!

Pros

The training, onboarding, migration, and support. Getting started couldn't have been easier thanks to them holding our hand and walking us through the entire process. Switching from appfolio was no easy task, but they made it as quick and painless as possible.

Cons

They don't have every bell and whistle yet, but then again, we never really used them before either. This product is way more intuitive and user friendly since it hasn't been cluttered yet with an endless amount of features that no one uses.

Alternatives considered

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Reason for choosing DoorLoop

The responsiveness of their team - they contacted me right away and significantly faster than Yardi.

Switched from

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Never felt like the software was the right fit for us. It was expensive, hard to use, and took forever to train new employees and managers. We've had some issues in the past that were never resolved, and one was a dealbreaker.

Review Source

JF

James F.  
Broker  
Real Estate  
Used the software for: Less than 6 months

### "Great product with little downside"

November 6, 2023

5.0

Getting setup was a challenge, but once it was up and running, it has been fantastic. And the support is amazing. Even got a response on a Sunday!

Pros

It is an all in one product that allows you to operate your entire property management business in one program.

Cons

Payment processing is very slow. It often takes almost a week for deposits.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing DoorLoop

Just as robust and better priced than appfolio.

Review Source

PL

Peyer L.  
Managing Member  
Real Estate  
Used the software for: Less than 6 months

### "Doorloop as a one stop shop"

September 5, 2023

5.0

The benefits of having all easily accessible is worth the negatives we had encountered and the customer support has been responsive and helpful

Pros

The ability to review all things in one place from a financial standpoint

Cons

We had to use a work around to connect to the private bank we were using who is not part of the plaid system. The timing of transfer from tenant payment to owners is l elongated by the system compared to zelle or venmo

Review Source

JD

Jeremy D.  
Golf Professional  
Sports  
Used the software for: Less than 6 months

### "Doorloop Review"

July 28, 2022

5.0

Has been extremely easy and customer support has been available with anything I have needed. Still new to it.

Pros

It has the ability to do pretty much everything I need. The customer support has been outstanding and available for zoom calls if needed. The set up is pretty easy as they onboard everything for you.

Cons

Still trying to figure out the ins and outs but that comes with time. I am not sure yet if Section 8 is possible yet for rental assistance but again, haven't asked about it.

Review Source

Response from DoorLoop

August 1, 2022

Hi Jeremy, thank you so much for your review! We're so glad to hear that our support team has been a highlight for you. As far as Section 8 functionality goes: it's absolutely doable within DoorLoop. We recommend setting up a support call in order to get a one-on-one walkthrough based on your priorities and tasks. Thanks again!

Talk to a Capterra advisor for free and get results within 15 minutes.