# Page 17 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 17 - Is DoorLoop the right Property Management solution for you? Explore 705 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211768/DoorLoop/reviews --- DoorLoop 4.8 (705) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 30th, 2026 # Page 17 - Reviews of DoorLoop ## Showing most helpful reviews Showing 401-425 of 705 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HR Holly R. Office Manager Real Estate Used the software for: Less than 6 months ### "DoorLoop Review" May 8, 2023 5.0 They have a wonderful product with many features to help me keep my many properties organized. The customer service is the best. They are friendly helpful and know what they are doing. Pros I like how user friendly the accounting is. You do not need to be a CPA to use the accounting portion. The customer service is the best I have dealt with. If I have a problem I message them, they send help videos and if that still isn't what you needed; they call you and help you over the phone or through the chat with in minutes of you sending them a message. I am learning daily all the wonderful features they have to help me keep track of all my leases and payments. Cons So far I have not come across anything I do not like about . Review Source NR Noemi R. President Commercial Real Estate Used the software for: Less than 6 months ### "Love love love it! " February 3, 2022 5.0 Pros I love that everything I need is in this software. I am a first time investor. I was looking for a software that manages the leases, the tenants, the payments online( it’s a huge help!!!). I can put my maintenance person as an administrator, so he will get the emails about the issues that needs to be taken care of. I have been using the software for little less then 4 months and I absolutely love it! Customer service is a huge plus! I needed to use them couple of times and they are super responsive. I requested some zoom calls as well and they right away arrange that! 10 stars for ! Cons Not applicable. There is nothing I don’t like about the software . I have been using it for a little less than 4 months and I love it! Review Source Response from DoorLoop February 8, 2022 Thank you so much Noemi, happy to help! TA Teddy A. Managing Partner Real Estate Used the software for: 6-12 months ### "Doorloop - Great Software Platform for Owners of Real Estate" April 30, 2024 5.0 Pros Ease of use for owners of real estate; direct deposit of rent and it gives your residents a portal to access their ledger Cons There is nothing that I don't like about ; maybe quick action button to get me directly to a residents ledger would be a great feature. Alternatives considered [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing DoorLoop Tracking of Expenses and ease of use of the product Review Source MS Marie S. Owner Law Practice Used the software for: Less than 6 months ### "Excellent Product that Simplifies my business" April 3, 2023 5.0 It has been great working with door loop. I save a lot of time in my property management with the software. Pros I like how user friendly the software is. If there is something I can't find it is very easy to look up the answer or live chat with someone to figure out the solution. Cons I wish I could get rid of quickbooks and do all my financing on door loop. Review Source TB Tori B. Virtual Assistant Commercial Real Estate Used the software for: Less than 6 months ### "Great Software and Excellent Customer Service!" March 21, 2022 5.0 I have really enjoyed my experience with . It is a great place for me to keep all things assistant/property manager related. Their Customer Services is beyond what I have every experienced!! They are so helpful and patient. I personally needed assistance with accounting and they helped me beyond what I was expecting. They are super quick to respond and assist with any questions you have. Pros The onboarding was very simple. Everything you need is in one place! There is a small learning curve, like there is with any other software, but once you use it for a little bit it's super easy and intuitive. I love that it will send out rent reminders automatically and tenants are able to pay rent through their own portal. It shows on the dashboard still owes rent. Much more efficient than tracking through Excel. It is also easy to track your income and expenses. Cons No cons that I am aware of. Everything has been great! Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing DoorLoop Look at both of these and watched some youtube videos - personally liked the layout of better and it looked simpler to use. Review Source CC Christine C. OWNER Real Estate Used the software for: 6-12 months ### "Great Time Saver" October 8, 2023 5.0 The organization and record keeping have made our lives easier, even with 3 houses renting continuously, we can foresee that we can add more properties to our portfolio with ease in the near future! Pros The organization and record keeping have made our lives easier, even with 3 houses renting continuously, we can foresee that we can add more properties to our portfolio with ease in the near future! Cons Nothing as of yet- Door Loop has helped us with organizing our new business to keep track of our properties and finances. Review Source AW Alexandria W. Leasing Real Estate Used the software for: Less than 6 months ### "Finally... a system that makes sense " May 1, 2024 5.0 I am very happy with the team so far, they are very knowledgeable and helpful. The chat support is very handy. Pros Ease of use for landlords, tenants and property managers. Everything is clear and easy to find Cons statements do not go out automatically for the owners/landlords, but, they are easy to run and the landlords have access when they want Switched from [RentRedi](https://www.capterra.com/p/199707/RentRedi/) Growing the business and we needed a more robust system Review Source VK Vikesh K. Junior analyst Automotive Used the software for: 6-12 months ### "Accounting and finance" May 20, 2023 4.0 Pros So for l'hv found it to be incredibly intuitive, easy to use and above all the speed with which I can generate my report is incredible. I'm excited to go with . Cons All the customer support executive are doing well work. Till now I didn't get any issues. For that I don't have any complaint or issues with . Review Source VR Verified Reviewer Landlord/Owner Real Estate Used the software for: 6-12 months ### "Excellent bookkeeping tool" January 6, 2021 5.0 Overall I’ve been very pleased with the ease of use in setting everything up. It was a very similar process to quickbooks so everything translated over nicely. Pros The best part of this program is that I can keep track of my investments, expenses, revenue, balance sheets, and P&L for multiple properties all from one central location. Cons Nothing, I love the reporting. I just hope that my accountant will love it when it’s time for taxes. Review Source KS Katya S. Property Manager Real Estate Used the software for: 1-2 years ### "I'm glad i found it" February 12, 2024 4.0 Over all it is good for me. Much easier to use then the Quick books Pros It keeps track of the account for me. Takes me a couple of hours a month. Cons Sometimes it has glitches. Not important, but annoying, like when you print the numbers on the right are cut off despite printer has "fit in" setting on. And when "print to PDF", it does the same. Review Source CA Chad A. Owner Real Estate Used the software for: Less than 6 months ### "Switched to Doorloop from another program and love it!" June 1, 2023 5.0 Customer service is absolutely incredible! This is a game changer when using any program. Pros The portal is great! My tenants can pay and make requests with ease. They also have a place to go and see what they have paid and obtain a copy of any documents they need. Customer service is above and beyond! Cons The process when sending out a lease to be signed through your e signature program. I would really try to update this so sending out forms to be signed is a simple process. Switched from [TenantCloud](https://www.capterra.com/p/133029/TenantCloud/) More features with Review Source Response from DoorLoop June 16, 2023 Thank you so much for sharing your positive experience with DoorLoop! We appreciate your kind words and look forward to continuing to serve you in the future. If you ever have any questions or need further assistance, please don't hesitate to reach out. JH Jim H. Owner Real Estate Used the software for: 6-12 months ### "Excellent addition to my rent tracking" October 3, 2022 5.0 Generally excellent- particularly the support system of personalized service. Pros The ability to track rents and leases as well as maintenance of the properties Cons At times, it is difficult to find how to send an email to my tenants who are in arrears Reason for choosing DoorLoop Not applicable Review Source DD David D. Owner Food & Beverages Used the software for: 2+ years ### "Love the product" March 19, 2024 5.0 Pros This product is easy to use . Makes my life more enjoyable. Cons I have a time trying to get my tenants to use the messager. Review Source RG Rebecca G. Administrative Coordinator Individual & Family Services Used the software for: Less than 6 months ### "Easy to use with great customer service" December 4, 2023 5.0 I had a great overall experience with on boarding and never felt alone in the process. The onboarding team was amazing. Pros I like how you dont have to be a tech wizard to understand how DoorLoops works. Cons The only con is the amount of time it take for deposits to transfer to our bank. Review Source Response from DoorLoop December 7, 2023 Rebecca, Thank you for taking the time to review DoorLoop. We are customer focused and I want to make sure you know we hear you. We've actually just reduced our payout times by an additional day, and are working on making this quicker. Thank you again for being a DoorLoop user and we can't wait to see how you continue to grow using DoorLoop! Rajiv J. Manager of Operations Real Estate Used the software for: 6-12 months ### "Checked every box on our list" January 18, 2021 5.0 Pros We are a family owned and operated development company that also keeps and manages some of the properties we build. As such, I was specifically tasked with finding the best software for our needs. The extensive criteria included a full accounting module, built-in reporting, CRM for tracking prospective tenants, payment processing, vendor bill-pay, and more. was one of the few companies that ticked every box on our list. It’s been about 8 months of use and we’ve been thrilled to see the number of improvements they keep on releasing. The software is only getting better and we’re confident we made the right choice. Cons The renter’s insurance isn’t offered through the renter application process yet. At the moment we are just referring our residents to the current provider we recommend. Reason for choosing DoorLoop They were the only ones that had everything we were looking for and more. Review Source LH Laxmi H. Cloud support engineer Computer Software Used the software for: 6-12 months ### "Accounting and Finance " May 18, 2023 4.0 Pros Financial accounting provides transparency and access to information concerning the operations of a company. Cons it only considers the monetary transaction of the company Review Source JS James S. owner Real Estate Used the software for: 6-12 months ### "Doorloop makes things easy for a non- techy person!" January 16, 2024 5.0 Great. Very happy with the platform and customer service. Pros Ease of things. I am not very techy and I can run this no problem. Cons Expensing things when its outside a rental.. Review Source BV Blain V. VP Real Estate Used the software for: Less than 6 months ### "Great Product that reasonably priced " June 2, 2023 5.0 I did a ton of research and for me was the best option for me to manage several MT buildings that was reasonably prices and very easy to use. Training was awesome as was my onboarding team! Pros Customer Service, Ease of Use and Pricing Cons I really have nothing negative to say here. Review Source Response from DoorLoop June 16, 2023 Thank you so much for sharing your positive experience with DoorLoop! If you ever have any questions or need further assistance, please don't hesitate to reach out. JS Jim S. Rental Portfolio Manager Real Estate Used the software for: 1-2 years ### "Gamechanger " March 10, 2023 5.0 Love it, it's been so helpful for my team. Pros has greatly improved our landlord/tenant communication. The tenant always knows the status of where the rent is and there is a clear paper trail for all of our communications. Cons This Quickbooks Online sync didn't work out very well for us and we were hoping that would work seamlessly. Review Source CK Christin K. Office Manager Real Estate Used the software for: Less than 6 months ### "Overall great product" March 10, 2023 5.0 Once this system was set up, it ran super smooth. The best part about is their customer service! I have reached out to my contact without a scheduled meeting and received prompt responses multiple times. I've had multiple Zoom meetings to work through problems. Other times I've just use the live chat feature and have always received problem solving solutions. Just the customer service is worth the price! Pros Setting up the Owners, Tenants, and Properties was very straightforward and easy to do. Cons The difficulties I've run in to are where to find everything. For example, I created an expense and trying to locate it later had me searching! This system relies heavily on reports, so it's usually just a matter of finding which report you're looking for. Or making sure a time period on a report is set correctly. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Much easier to manage owners, clients and properties. Review Source AH Avalon H. Property Manager Real Estate Used the software for: 6-12 months ### "excellent software" September 24, 2023 5.0 great Pros I like that it keeps me organized and lets me keep track of everyone's rent increases Cons I wish it was a bit easier to find the information that I need Review Source HJ Henry J. Broker Real Estate Used the software for: 6-12 months ### "Good software product for the price" October 9, 2023 4.0 I've mostly appreciated . I'm not sure it handles everything perfectly, but the support staff has been good to work with. There is a substantial learning curve. Pros I needed a product that spoke to commercial clients and tenants. This product handled that part well. Cons I don't feel the product is fully fleshed out yet. One of the features that does not exist is the ability to print deposit slips. My workaround is Quickbooks. I just enter the data, print, and delete. I would like to see that fixed. Review Source SD Shellie D. Accountant Accounting Used the software for: Less than 6 months ### "Great Product, User Friendly!" March 6, 2024 5.0 It has been so great!!! It is self explanatory, great layout. Pros How quickly and easily it is to set up everything. Cons Everything has been great so far, Would like to enter Leases for a prior period and be able to put memorized transactions, but have only found a way to do that for future dates. Review Source CM Chris M. Property Management Real Estate Used the software for: 6-12 months ### "Doorloop: The PM Platform Solution for New Property Management Companies" January 10, 2024 5.0 Pros Customer Service available to answer questions. Cons A better bank integration that can be synced without delay would make recording expenses a bit easier. Alternatives considered [Stessa](https://www.capterra.com/p/181042/Stessa/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing DoorLoop Customer service and forward-thinking initiatives to integrate tech into the PM process. Review Source ES Elena S. Property Manager, Realtor Real Estate Used the software for: Less than 6 months ### "Thankful for Doorloop" November 30, 2023 5.0 Overall I am enjoying and thankful for the system. I love the easy tracking and detail that it provides my investors. The support team is very patient and makes the training fun and understandable. Pros I appreciate the online Zoom Support Calls and their willingness to shadow me as I'm walking through it on my own. Cons The chat response time is sometimes too long. I'm usually on the go and by the time I get a chat response back, I've had to leave. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.