# Page 17 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is DoorLoop the right Property Management solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211768/DoorLoop/reviews

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DoorLoop

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 17 - Reviews of DoorLoop

## Showing most helpful reviews

Showing 401-425 of 703 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MF

Mary F.  
Property Owner  
Real Estate  
Used the software for: 6-12 months

### "Good decision!"

October 7, 2023

5.0

My hope is that my year-end reporting for my accountant will be much easier to provide to her. Rather than creating my own spreadsheets for each property, which took me forever to do, I'll be able to send her accurate files on January 2!

Pros

From the start I was impressed with the level of customer service and quick answers to my questions. The training I received was excellent.

Cons

A little hard to get used to where to find what I was looking for. The detail level of many of the reports could be better. Somehow the reports I want are not the reports that I find when I look for them. Can I be the only one wanting a printed list of what payments came in from which tenants on which day?

Review Source

JC

Jeffrey C.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Great property total management software"

March 26, 2024

5.0

From sales to support it has been great.

Pros

Easy to use, looks good and everything you would need to manage properties.

Cons

Sometimes its "click" intensive, lots of clicks to get somewhere but I am also a newer user so it might just be me and my lack of complete knowledge.

Switched from

[Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/)

apartments was very limited in all aspects, especially reporting.

Review Source

TN

Tina N.  
Manager  
Real Estate  
Used the software for: 1-2 years

### "I appreciate \[sensitive content hidden\] for training"

September 14, 2023

5.0

Pros

training with \[sensitive content hidden\] he is very knowledgeable \[sensitive content hidden\] is good trainer

Cons

take forever to get training and answer on the chat

Review Source

RT

Ryan T.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Urban Oak "

September 12, 2023

5.0

Outstanding so far. User friendly and customer service has been quick and helpful at any point I’ve needed them.

Pros

The simple format of the software and ability to quickly find and process what is needed to be done.

Cons

Not much to dislike about the software. At times the app on cellular devices and computer lack same production as url page.

Review Source

RH

Roy H.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Doorloop review"

March 31, 2024

5.0

I really appreciated that Doorloop has been very available to help with setting up all the rentals.

Pros

The online payments I really like, but the lease renewals are extremely nice as well.

Cons

It is a little hard to set up for the first time, but overall it is fine, just know that you need some time to set it up.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

The online payments and the automatic reminders to the tenants. The automatic late fees. Online lease renewals. Etc.

Review Source

AI

Antonio I.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Best Property Management Software"

April 8, 2024

5.0

Pros

Very clean UI system that is easy to understand and work with. Navigating through all the options doorloop offers has to be the easiest task ever.

Cons

With the rapid changing laws in Illinois, specifically Chicago, Leasing is ahrd to do as documents are constantly changing.

Alternatives considered

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Review Source

LP

Leslie P.  
Owner  
Management Consulting  
Used the software for: 1-2 years

### "pros"

September 18, 2023

5.0

I have had a great experience.

Pros

communication tab and that tenants can make payments using the app.

Cons

there is nothing I don't care for about door loop

Review Source

WS

William S.  
Owner of Vida PM  
Real Estate  
Used the software for: Less than 6 months

### "Review of \[SENSITIVE CONTENT\]"

August 2, 2022

5.0

There are a couple of quality of life things that need improvement like being able to run reports on Units and not just properties.

Pros

\[SENSITIVE CONTENT\] was an absolute superstar, I had previous support before with the same questions and the person was unable to help me. At the 30 minute mark this initial person bolted out like the Flash. \[SENSITIVE CONTENT\] on the other hand stayed 30 minutes past the time to ensure that I had all my questions answered and that Doorloop was reflecting the correct assets in my accounts.

Cons

Last person was potato. And the people in the chat are also not much help. Specially since they cant call you and you have to try and explain complex issues over chat. Never ends well.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing DoorLoop

Cost, UI

Review Source

Response from DoorLoop

August 3, 2022

Hi William, we are so happy to hear that you had a great experience with our Support team. You can always count on us to reply within a few minutes via chat, and to schedule a call to go over more in-depth or complex items in order to make sure you're as well-set-up for success as possible. Thank you so much for your feedback!

BO

Brian O.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Honest review of DoorLoop"

February 25, 2023

5.0

Overall my experience with DoorLoop has been positive in the short time I have used it. I currently own a multi-family home and live in one of the units. In the near future, I will be moving out and I will continue to use DoorLoop to manage my units. My hope is that it continues to make my job easier. I do appreciate not having to do many things manually myself, for example: "sending reminders to tenants that rent is due", "sending tenants receipts after payments", "the ability to process payments digitally", and "the ability for my tenants to submit maintenance requests online / attach pictures".

Pros

I really appreciate the automation of DoorLoop from the automatic reminders that tenants receive when rent is due to the automatic receipts that get sent to them when they successfully make a payment. I also appreciate the flexibility to track leases in the system and the ability to view a dashboard in regard to how long a tenant may have in their lease which allows me to be proactive.

Cons

I was a little disappointed that a few features were not available to me unless I subscribed to a higher level of service. Specifically "announcements" where you can push a message to your tenants to keep them informed. As a new landlord that does not have too many units to manage, I find it a bit silly to subscribe to a much more expensive level of service just to get that "one" feature.

Review Source

LS

Lindsey S.  
Director of Operations  
Real Estate  
Used the software for: 6-12 months

### "DoorLoop "

December 29, 2022

5.0

This is helping us organize and keep track of our properties better

Pros

The main theme here is ease of use. This software is so easy to navigate and learn, even for the non tech savvy.

Cons

The pay for credits to utilize some of the communications features is off putting.

Alternatives considered

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Reason for choosing DoorLoop

DoorLoop had features Yardi did not. The reviews favored DoorLoop for commercial management.

Switched from

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)

Rent Manager lacked features we required as a company and was extremely difficult to navigate and use.

Review Source

MM

Marlana M.  
Business Owner  
Real Estate  
Used the software for: Less than 6 months

### "The Customer Service!"

April 22, 2022

5.0

I cannot rave enough about the customer service through door loop. A honestly make you feel like you are their only client Go above and beyond any time I need their assistance.

Pros

This software had everything that I needed with a lot of additional features that I didn't realize I was missing.

Cons

I can't seem to find any cons to this software whatsoever. All of the features are very simple and user friendly.

Alternatives considered

[RemoteLandlord](https://www.capterra.com/p/135184/RemoteLandlord/)

Reason for choosing DoorLoop

Initially you are always rolling the dice when starting up with new software. Door loop seemed to be very transparent and had every feature that I needed.

Review Source

Zac S.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Doorloop review"

February 26, 2024

5.0

Pros

The software is clearly designed from the ground up with the customer in mind. Delighted to see the features and tools are highly intuative and user-friendly. Between the web interface and app, I was glad to see software that looks like it was built today vs the 1990's.

Cons

The learning curve to fully take advantage of all features and tools requires time investment. I was happy to see readily available help articles, doorloop training university, and prompt customer support (live chat and video call).

Review Source

David V.  
Owner  
Computer Software  
Used the software for: Less than 6 months

### "The technology I’ve been waiting for"

December 14, 2020

5.0

No software can do every single thing I ever imagined, but with their API, I can most likely accomplish it.

Pros

Definitely the technology of the entire platform. Being a property manager who dabbles in software development, I wanted a software that used the latest and great tech stack that was fast, responsive, mobile-friendly, and could keep up with our needs as we scale the business and our portfolio.

Cons

API documentation could be improved, but I figured it out.

Alternatives considered

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Reason for choosing DoorLoop

They were also a new platform, but they didn’t have an API. Almost every other software I tested was built 15+ years ago making their coding language outdated and obsolete. It’s nearly impossible for these companies to compete (tech wise) with a platform built with today’s best programming capabilities. Think MySpace VS Facebook, or Blackberry VS iPhone.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

I needed something more robust than my 20 page Google Sheets with custom macros and data-pulls. Doorloop has an open API that gives me the capabilities to continue building advanced modules on top of their platform, giving us unlimited customization. It’s kind of like SalesForce but for property management, and without the costs of SF.

Review Source

JD

Jaimin D.  
Investor/Manager  
Real Estate  
Used the software for: Less than 6 months

### "100% use DoorLoop for Property Management"

September 19, 2023

5.0

Pros

I enjoy that DoorLoop has an amazing API access. I use it very often to integrate with our in-built tools.

Cons

I dislike that doorloop does not send automated emails and messages to contractors once a work order is created. That would ease our process tons if those were sent out automatically, or if there was a webhook implementation for it.

Review Source

GBB

Gurumallesh B B.  
Traniee  
Computer Software  
Used the software for: 6-12 months

### "Accounting and Finance"

May 19, 2023

4.0

These one of the best product that i used and it was worth using it.

Pros

It was most easiest way to communicate with my tenants and i got payment from my tenant up-to -date.And I am Happy to Use "DoorLoop" );

Cons

There was not much complaints in DoorLoop but if i need to mention they can be some small features improvement and screening can be cost free.

Review Source

vrN

vishu r N.  
Technician  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Good one"

May 30, 2023

5.0

Experience is good and understandable

Pros

Good one best usage and helpful platform. We can easily understand the Option and all

Cons

Good one And We can easily understand the Option and all

Reason for choosing DoorLoop

Its good platform and easily understanding

Review Source

BS

Beth S.  
Broker Owner/Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Love this tool!"

November 8, 2022

5.0

Love the tool, love the people. Y'all have something really great here. I'm rooting for you!

Pros

I love the extremely user-friendly interface. I picked it up very quickly and am able to explore and figure things out on my own.

Cons

It would be nice if the reporting were better formatted.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

It's all-in-one for what I need.

Review Source

TG

Tessa G.  
Accounting  
Accounting  
Used the software for: Less than 6 months

### "Great Program"

May 4, 2023

5.0

Constant calls about invoices are stopped.

Pros

This program is so easy to use and gives the tenant access to their account at all times.

Cons

Refunding deposits can be tricky at times

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

For easier management.

Review Source

JS

Jeannette S.  
Director of Operations  
Real Estate  
Used the software for: Less than 6 months

### "Customer Support is Unmatched"

June 10, 2023

4.0

So far, we have had a great experience.

Pros

The customer service and response time is unmatched in any program we have every used or researched.

Cons

The system gets laggy from time to time.

Reason for choosing DoorLoop

Price and support

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Lack of functionality

Review Source

HR

Holly R.  
Office Manager  
Real Estate  
Used the software for: Less than 6 months

### "DoorLoop Review"

May 8, 2023

5.0

They have a wonderful product with many features to help me keep my many properties organized. The customer service is the best. They are friendly helpful and know what they are doing.

Pros

I like how user friendly the accounting is. You do not need to be a CPA to use the accounting portion. The customer service is the best I have dealt with. If I have a problem I message them, they send help videos and if that still isn't what you needed; they call you and help you over the phone or through the chat with in minutes of you sending them a message. I am learning daily all the wonderful features they have to help me keep track of all my leases and payments.

Cons

So far I have not come across anything I do not like about doorloop.

Review Source

NR

Noemi R.  
President  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Love love love it! "

February 3, 2022

5.0

Pros

I love that everything I need is in this software. I am a first time investor. I was looking for a software that manages the leases, the tenants, the payments online( it’s a huge help!!!). I can put my maintenance person as an administrator, so he will get the emails about the issues that needs to be taken care of. I have been using the software for little less then 4 months and I absolutely love it! Customer service is a huge plus! I needed to use them couple of times and they are super responsive. I requested some zoom calls as well and they right away arrange that! 10 stars for DoorLoop!

Cons

Not applicable. There is nothing I don’t like about the software . I have been using it for a little less than 4 months and I love it!

Review Source

Response from DoorLoop

February 8, 2022

Thank you so much Noemi, happy to help!

MS

Marie S.  
Owner  
Law Practice  
Used the software for: Less than 6 months

### "Excellent Product that Simplifies my business"

April 3, 2023

5.0

It has been great working with door loop. I save a lot of time in my property management with the software.

Pros

I like how user friendly the software is. If there is something I can't find it is very easy to look up the answer or live chat with someone to figure out the solution.

Cons

I wish I could get rid of quickbooks and do all my financing on door loop.

Review Source

TB

Tori B.  
Virtual Assistant  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Great Software and Excellent Customer Service!"

March 21, 2022

5.0

I have really enjoyed my experience with doorloop. It is a great place for me to keep all things assistant/property manager related. Their Customer Services is beyond what I have every experienced!! They are so helpful and patient. I personally needed assistance with accounting and they helped me beyond what I was expecting. They are super quick to respond and assist with any questions you have.

Pros

The onboarding was very simple. Everything you need is in one place! There is a small learning curve, like there is with any other software, but once you use it for a little bit it's super easy and intuitive. I love that it will send out rent reminders automatically and tenants are able to pay rent through their own portal. It shows on the dashboard still owes rent. Much more efficient than tracking through Excel. It is also easy to track your income and expenses.

Cons

No cons that I am aware of. Everything has been great!

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing DoorLoop

Look at both of these and watched some youtube videos - personally liked the layout of DoorLoop better and it looked simpler to use.

Review Source

CC

Christine C.  
OWNER  
Real Estate  
Used the software for: 6-12 months

### "Great Time Saver"

October 8, 2023

5.0

The organization and record keeping have made our lives easier, even with 3 houses renting continuously, we can foresee that we can add more properties to our portfolio with ease in the near future!

Pros

The organization and record keeping have made our lives easier, even with 3 houses renting continuously, we can foresee that we can add more properties to our portfolio with ease in the near future!

Cons

Nothing as of yet- Door Loop has helped us with organizing our new business to keep track of our properties and finances.

Review Source

VK

Vikesh K.  
Junior analyst  
Automotive  
Used the software for: 6-12 months

### "Accounting and finance"

May 20, 2023

4.0

Pros

So for l'hv found it to be incredibly intuitive, easy to use and above all the speed with which I can generate my report is incredible. I'm excited to go with doorloop.

Cons

All the customer support executive are doing well work. Till now I didn't get any issues. For that I don't have any complaint or issues with doorloop.

Review Source

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