# Page 18 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is DoorLoop the right Property Management solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211768/DoorLoop/reviews

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DoorLoop

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 18 - Reviews of DoorLoop

## Showing most helpful reviews

Showing 426-450 of 703 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Landlord/Owner  
Real Estate  
Used the software for: 6-12 months

### "Excellent bookkeeping tool"

January 6, 2021

5.0

Overall I’ve been very pleased with the ease of use in setting everything up. It was a very similar process to quickbooks so everything translated over nicely.

Pros

The best part of this program is that I can keep track of my investments, expenses, revenue, balance sheets, and P&L for multiple properties all from one central location.

Cons

Nothing, I love the reporting. I just hope that my accountant will love it when it’s time for taxes.

Review Source

KS

Katya S.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "I'm glad i found it"

February 12, 2024

4.0

Over all it is good for me. Much easier to use then the Quick books

Pros

It keeps track of the account for me. Takes me a couple of hours a month.

Cons

Sometimes it has glitches. Not important, but annoying, like when you print the numbers on the right are cut off despite printer has "fit in" setting on. And when "print to PDF", it does the same.

Review Source

CA

Chad A.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Switched to Doorloop from another program and love it!"

June 1, 2023

5.0

Customer service is absolutely incredible! This is a game changer when using any program.

Pros

The portal is great! My tenants can pay and make requests with ease. They also have a place to go and see what they have paid and obtain a copy of any documents they need. Customer service is above and beyond!

Cons

The process when sending out a lease to be signed through your e signature program. I would really try to update this so sending out forms to be signed is a simple process.

Switched from

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)

More features with Doorloop

Review Source

Response from DoorLoop

June 16, 2023

Thank you so much for sharing your positive experience with DoorLoop! We appreciate your kind words and look forward to continuing to serve you in the future. If you ever have any questions or need further assistance, please don't hesitate to reach out.

JH

Jim H.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Excellent addition to my rent tracking"

October 3, 2022

5.0

Generally excellent- particularly the support system of personalized service.

Pros

The ability to track rents and leases as well as maintenance of the properties

Cons

At times, it is difficult to find how to send an email to my tenants who are in arrears

Reason for choosing DoorLoop

Not applicable

Review Source

DD

David D.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Love the product"

March 19, 2024

5.0

Pros

This product is easy to use . Makes my life more enjoyable.

Cons

I have a time trying to get my tenants to use the messager.

Review Source

RG

Rebecca G.  
Administrative Coordinator  
Individual & Family Services  
Used the software for: Less than 6 months

### "Easy to use with great customer service"

December 4, 2023

5.0

I had a great overall experience with on boarding and never felt alone in the process. The onboarding team was amazing.

Pros

I like how you dont have to be a tech wizard to understand how DoorLoops works.

Cons

The only con is the amount of time it take for deposits to transfer to our bank.

Review Source

Response from DoorLoop

December 7, 2023

Rebecca, Thank you for taking the time to review DoorLoop. We are customer focused and I want to make sure you know we hear you. We've actually just reduced our payout times by an additional day, and are working on making this quicker. Thank you again for being a DoorLoop user and we can't wait to see how you continue to grow using DoorLoop!

Rajiv J.  
Manager of Operations  
Real Estate  
Used the software for: 6-12 months

### "Checked every box on our list"

January 18, 2021

5.0

Pros

We are a family owned and operated development company that also keeps and manages some of the properties we build. As such, I was specifically tasked with finding the best software for our needs. The extensive criteria included a full accounting module, built-in reporting, CRM for tracking prospective tenants, payment processing, vendor bill-pay, and more. DOORLOOP was one of the few companies that ticked every box on our list. It’s been about 8 months of use and we’ve been thrilled to see the number of improvements they keep on releasing. The software is only getting better and we’re confident we made the right choice.

Cons

The renter’s insurance isn’t offered through the renter application process yet. At the moment we are just referring our residents to the current provider we recommend.

Reason for choosing DoorLoop

They were the only ones that had everything we were looking for and more.

Review Source

LH

Laxmi H.  
Cloud support engineer  
Computer Software  
Used the software for: 6-12 months

### "Accounting and Finance "

May 18, 2023

4.0

Pros

Financial accounting provides transparency and access to information concerning the operations of a company.

Cons

it only considers the monetary transaction of the company

Review Source

JS

James S.  
owner  
Real Estate  
Used the software for: 6-12 months

### "Doorloop makes things easy for a non- techy person!"

January 16, 2024

5.0

Great. Very happy with the platform and customer service.

Pros

Ease of things. I am not very techy and I can run this no problem.

Cons

Expensing things when its outside a rental..

Review Source

BV

Blain V.  
VP  
Real Estate  
Used the software for: Less than 6 months

### "Great Product that reasonably priced "

June 2, 2023

5.0

I did a ton of research and for me DoorLoop was the best option for me to manage several MT buildings that was reasonably prices and very easy to use. Training was awesome as was my onboarding team!

Pros

Customer Service, Ease of Use and Pricing

Cons

I really have nothing negative to say here.

Review Source

Response from DoorLoop

June 16, 2023

Thank you so much for sharing your positive experience with DoorLoop! If you ever have any questions or need further assistance, please don't hesitate to reach out.

JS

Jim S.  
Rental Portfolio Manager  
Real Estate  
Used the software for: 1-2 years

### "Gamechanger "

March 10, 2023

5.0

Love it, it's been so helpful for my team.

Pros

Doorloop has greatly improved our landlord/tenant communication. The tenant always knows the status of where the rent is and there is a clear paper trail for all of our communications.

Cons

This Quickbooks Online sync didn't work out very well for us and we were hoping that would work seamlessly.

Review Source

CK

Christin K.  
Office Manager  
Real Estate  
Used the software for: Less than 6 months

### "Overall great product"

March 10, 2023

5.0

Once this system was set up, it ran super smooth. The best part about Doorloop is their customer service! I have reached out to my contact without a scheduled meeting and received prompt responses multiple times. I've had multiple Zoom meetings to work through problems. Other times I've just use the live chat feature and have always received problem solving solutions. Just the customer service is worth the price!

Pros

Setting up the Owners, Tenants, and Properties was very straightforward and easy to do.

Cons

The difficulties I've run in to are where to find everything. For example, I created an expense and trying to locate it later had me searching! This system relies heavily on reports, so it's usually just a matter of finding which report you're looking for. Or making sure a time period on a report is set correctly.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Much easier to manage owners, clients and properties.

Review Source

AH

Avalon H.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "excellent software"

September 24, 2023

5.0

great

Pros

I like that it keeps me organized and lets me keep track of everyone's rent increases

Cons

I wish it was a bit easier to find the information that I need

Review Source

HJ

Henry J.  
Broker  
Real Estate  
Used the software for: 6-12 months

### "Good software product for the price"

October 9, 2023

4.0

I've mostly appreciated DoorLoop. I'm not sure it handles everything perfectly, but the support staff has been good to work with. There is a substantial learning curve.

Pros

I needed a product that spoke to commercial clients and tenants. This product handled that part well.

Cons

I don't feel the product is fully fleshed out yet. One of the features that does not exist is the ability to print deposit slips. My workaround is Quickbooks. I just enter the data, print, and delete. I would like to see that fixed.

Review Source

SD

Shellie D.  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Great Product, User Friendly!"

March 6, 2024

5.0

It has been so great!!! It is self explanatory, great layout.

Pros

How quickly and easily it is to set up everything.

Cons

Everything has been great so far, Would like to enter Leases for a prior period and be able to put memorized transactions, but have only found a way to do that for future dates.

Review Source

CM

Chris M.  
Property Management  
Real Estate  
Used the software for: 6-12 months

### "Doorloop: The PM Platform Solution for New Property Management Companies"

January 10, 2024

5.0

Pros

Customer Service available to answer questions.

Cons

A better bank integration that can be synced without delay would make recording expenses a bit easier.

Alternatives considered

[Stessa](https://www.capterra.com/p/181042/Stessa/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing DoorLoop

Customer service and forward-thinking initiatives to integrate tech into the PM process.

Review Source

ES

Elena S.  
Property Manager, Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Thankful for Doorloop"

November 30, 2023

5.0

Overall I am enjoying and thankful for the system. I love the easy tracking and detail that it provides my investors. The support team is very patient and makes the training fun and understandable.

Pros

I appreciate the online Zoom Support Calls and their willingness to shadow me as I'm walking through it on my own.

Cons

The chat response time is sometimes too long. I'm usually on the go and by the time I get a chat response back, I've had to leave.

Review Source

DD

Danny D.  
Senior accounts executive  
Real Estate  
Used the software for: 6-12 months

### "DoorLoop my new accounting Software"

March 7, 2023

4.0

The overall experience has been pleasant and has saved me ton of time which I would have spent on billing and other Payment activities

Pros

The software is very user friendly and also it has made receiving payments and making payments easier than before, the bill generation has been automated which saves my time and the Tenant Portal has been great help for me.

Cons

The software has some bugs and generating some reports are difficult when compared with some of the other alternates

Review Source

SG

Socrates G.  
Property Management  
Real Estate  
Used the software for: 6-12 months

### "Game changing software! "

December 29, 2023

5.0

Overall great experience from beginning to now! Would recommend in a heart beat.

Pros

Door loops customer service is incredible.

Cons

Might be a little pricey if you're starting up your business.

Review Source

LS

Lyndsey S.  
Owner/Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Ideal Product for Everyone from Mom & Pops to Large Businesses"

April 14, 2023

5.0

So far, our experience with DoorLoop has been exceptional. Help and training are readily available which has come in handy numerous times.

Pros

DoorLoop is incredibly user-friendly and the software operates in a very practical way. It is easy to add properties, tenants, etc., and its appearance and flow are what set it apart from other property management platforms. One of the most important things for our company was to have a tenant and owner portal and DoorLoop offered the best opinions for this feature.

Cons

The accounting and banking setup was a little more complicated than expected, but easily resolved with 1-on-1 training.

Alternatives considered

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[TurboTenant](https://www.capterra.com/p/147659/Turbo-Tenant/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[SimplifyEm](https://www.capterra.com/p/88454/SimplifyEm-Property-Management/)

Reason for choosing DoorLoop

After analyzing the different options, we chose DoorLoop because it presented the best value among the competition and offered exactly what we were looking for.

Review Source

DCH

Daniel Colby H.  
Broker, Owner  
Real Estate  
Used the software for: Less than 6 months

### "Best Property Management Software!"

March 23, 2022

5.0

Definitely an important asset for our property management division. Helps us track all aspects of the business.

Pros

Cost, Ease of Use / Functionality, Support

Cons

Lack of simple owner statements to provide to owners on a monthly/yearly basis - however, I am told this feature is being added very soon!

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Propertyware](https://www.capterra.com/p/25491/Propertyware/)

Reason for choosing DoorLoop

Costs, Support, Ease of Use

Switched from

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

DoorLoop is much more user friendly and offers excellent customer service and support.

Review Source

AL

Adriane L.  
Investor  
Real Estate  
Used the software for: Less than 6 months

### "Amazing tool to have to manage properties in your own"

September 11, 2023

5.0

It has been easy to work with anyone. The training is great and it is not hard to navigate.

Pros

The structure, support and training are great. People are friendly and willing to help.

Cons

Payment does not come at once on the date of my choice.

Reason for choosing DoorLoop

Cheaper and I can manage in my own. I have total control over it.

Review Source

AM

Amanda M.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "So much functionality at a great price"

September 18, 2023

5.0

The customer service has been prompt with knowledgeable reps. They have an extensive library of vidoes that walk you through each process and app feature.

Pros

Doorloop is affordable and packed with features.

Cons

I would like Doorloop to sync with our QuickBooks software.

Review Source

KH

Kylee H.  
Property Manager  
Construction  
Used the software for: 6-12 months

### "Super Helpful Software | Very responsive staff"

December 5, 2023

5.0

Pros

I love that Doorloop customer support is always so responsive and helpful.

Cons

I don't like how difficult it was to learn to use the software.

Review Source

TT

Tess T.  
Office Manager  
Real Estate  
Used the software for: Less than 6 months

### "Only been using this for a couple months and loving it!"

January 17, 2024

5.0

Pros

The service team is so so helpful with any questions that we have had ranging from late fees to notifications!

Cons

At first, there were a few things that were confusing in set up but the service team was helpful in helping us figure it out and get it taken care of quickly!

Switched from

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Wanted a better, more helpful service team and an easier to use program.

Review Source

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