# Page 19 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is DoorLoop the right Property Management solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211768/DoorLoop/reviews

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DoorLoop

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 19 - Reviews of DoorLoop

## Showing most helpful reviews

Showing 451-475 of 703 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RH

Robert H.  
Owner, Sales Agent  
Real Estate  
Used the software for: 6-12 months

### "Great tool"

October 9, 2023

5.0

great experience, staff is helpful and patient

Pros

ease of use, friendly & patient support, overall great product

Cons

distributing payments to the owners is a little cumbersome

Reason for choosing DoorLoop

best value for the money

Review Source

CC

Charles C.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Doorloop fan"

June 10, 2022

5.0

Great

Pros

It is as I would have designed it if I knew how. Its the perfect software

Cons

It would be great if it had more options when it comes to personalizing notifications to tenants. I would like them to receive one before they are charged a late fee, for example. It has notifications before it charges the rent and once the late fee is applied, but not before. Silly small thing, but I cannot thing of anything else right now

Reason for choosing DoorLoop

The guy selling it convinced me

Review Source

SR

Srilakshmi R.  
Software engineer  
Computer Software  
Used the software for: 6-12 months

### "I loved this software "

May 23, 2023

4.0

Pros

I love the accounting integration. They're always willing to go thr extra mile for me to help with whatever issues i have. The most helpful is the timely support.

Cons

I want some extra features in this software. Other than this i don't have any issues with it.

Review Source

TB

Travis B.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Can't go wrong"

November 6, 2023

5.0

I can't say enough nice things about you guys. You've taken a lot off of my plate and make my life a lot easier!

Pros

Relatively inexpensive, awesome tech support, great reporting, and a great product overall

Cons

For someone who's not in the finance world, all the reporting available can get daunting, but once you get up to speed, it's nice to have all those options!

Switched from

[Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/)

I outgrew them and their capabilities. It was a natural progression.

Review Source

EB

Elizabeth B.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Best Platform"

February 6, 2024

5.0

Pros

Onboarding was very simple and everybody knew how to help and was very prompt at checking in and making sure I was taken care of.

Cons

I'm learning the accounting aspect more but that's the only feature that takes a second. Adding expenses and keeping track of them can be difficult because the platform wants things done a particular way so I'm learning how the system is thinking on that aspect.

Alternatives considered

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing DoorLoop

Better price, more functions, better suited

Review Source

LH

LaChiana H.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Very happy Door Loop User"

December 1, 2023

5.0

Pros

Ease of use Great customer support The Tenant Portal is outstanding and easy to use. It is easy to obtain tenant signatures, update leases and submit payments.

Cons

I can not think of any cons. We love the system.

Reason for choosing DoorLoop

Cost and ease of use. Door Loop is affordable. The features are outstanding.

Review Source

SM

Sharon M.  
COO  
Real Estate  
Used the software for: 6-12 months

### "Found the Perfect Match for our Use in DoorLoop"

February 8, 2023

5.0

Overall we are very happy with DoorLoop

Pros

Having a mixed portfolio of affordable, multifamily, single family, Co-Living, this is the only product for us. User friendly and handles all of our needs from rent collections, adding assets, maintenance, applications with credit/background, accounting, vendor relations, payments. We wouldn't use any other product.

Cons

Not perfectly easy to mark invoices paid and remove them from 'owed'.

Reason for choosing DoorLoop

Best product for mixed portfolio

Review Source

SY

Shao Y.  
Manager  
Real Estate  
Used the software for: 6-12 months

### "Great Product for Property Managers "

March 23, 2024

5.0

Pros

Has everything you need for managing property and tenants and features are constantly updating according to customer needs.

Cons

Needs a more sophisticated investor portal to generate partnership report

Review Source

Bryan L.  
Controller  
Real Estate  
Used the software for: Less than 6 months

### "property management accounting that replaces quickbooks"

November 24, 2020

5.0

Yes

Pros

That we can finally separate our bookkeeping per property while still being connected so we can pay 1 vendor for multiple properties. QBO didn't allow us to pay a vendor, like a plumber, to do work across our different properties. We would have to login to each separate QBO Company, write a check, then do the same for each property and each vendor. This process would take our staff a full day just to pay vendors when it could have taken only 1 hour, which it now does. We still use quickbooks for our company accounting (payroll, expenses, etc..), but no longer use it for our property accounting (rent payments, vendor bills, etc...). The best part is, doorloop works exactly like QBO, so it's very familiar to all of us and required very little training.

Cons

No QBO sync yet but I'm told it's in the works.

Review Source

VC

Vanessa C.  
Property Owner  
Real Estate  
Used the software for: 6-12 months

### "Top Notch Personalized Customer Service - User Friendly Platform"

September 20, 2023

5.0

Doorloop has helped me keep track of property expenses, materials, & completed work in a very user friendly manner. I can use their tagging system to look up details on all my water heaters, for example, or re-shuffle, according to my tags to just look up last service dates, or all appliances in aggregate, or per apartment unit.

Pros

I love that whenever I have a question, a live human being is readily available during appropriate business hours to assist me with patience and and skill.

Cons

I am not sure if they have updated their work order forms since early 2023. I wish the work order forms generated were in a more clear format & provided greater detail

Reason for choosing DoorLoop

The other products were overkill for my needs and the responsiveness of Doorloop customer service was much quicker, more thorough, and more patient/skilled than those of other companies.

Review Source

JH

J. H.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Doorloop is great."

November 29, 2023

5.0

Pros

The accounting features on Doorloop are top-notch.

Cons

Tenant payments take a pretty long to process and hit your bank account, but I have seen some improvement.

Review Source

KG

Karen G.  
Office Manager  
Real Estate  
Used the software for: 6-12 months

### "Review for Doorloop"

November 9, 2022

4.0

I like your support team. Most of them answer the questions.

Pros

that it keeps tracks of rental Payments and invoicing tenants

Cons

It can get really confusing when entering stuff

Review Source

Response from DoorLoop

November 16, 2022

Thank you, Karen! We are so happy to hear that our awesome support team has been helpful. If you ever have a question about entering stuff into our system, we're happy to help in order to make the process as easy as possible for you.

VR

Verified Reviewer  
Managing Principal  
Real Estate  
Used the software for: Less than 6 months

### "Doorloop has been a game-changer"

December 31, 2020

5.0

Doorloop has been a blessing for us. It's affordable enough where we're comfortable adding all of our residential units and commercial tenants and has saved us countless hours every month in compiling our information, reconciling financials, looking up specific tenant items, etc.

Pros

Doorloop has every feature we could need, and it has been priceless for us with our residential and commercial properties alike. The price of their software is much less and much more affordable than all the other players in the market. The team has been incredibly responsive and accommodating, and they were very helpful in getting us onboarded. In the past, we have tried other software options and never been fully satisfied. Plus, Doorloop doesn't charge separately for support. Great, great platform and excellent service if needed.

Cons

There isn't anything I've disliked about Doorloop.

Review Source

JM

Jessica M.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Property Management Company"

September 28, 2022

5.0

Great so far! Good customer service

Pros

The simplicity of it! Very user friendly.

Cons

If rental application fee's could be refunded / not charged to the prospect and charge to the administrator of the software.

Review Source

JC

John C.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Doorloop punches up"

December 22, 2023

5.0

Great, we were able to setup multiple properties with different bank accounts and ownership structures. Permission users to just see the accounts they need and easily manage multiple properties.

Pros

\- can manage multiple properties with different ownership structures - accounting, rent collection, lease management w/ electronic signatures - tenant portal - bank account link

Cons

\- setup takes time, but worth the investment

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing DoorLoop

Great price, powerful features, excellent customer support.

Review Source

JC

James C.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Review of Door Loop by JTC Twin Properties LLC"

September 20, 2023

5.0

My experience has been positive. DoorLoop makes it fast and simple for tenants, managers, and owners alike to pay and receive rent, make repair requests, and track financial data.

Pros

DoorLoop is an easy-to-use, convenient way to manage multiple properties online. You can track rents, vacancies, repairs, use the service to post listings for advertisement. It truly is an all-in-one system.

Cons

Some of the the features are challenging to understand unless you get some practice using the software.

Review Source

BD

Benjamin D.  
Principle  
Architecture & Planning  
Used the software for: Less than 6 months

### "Product is amazing"

August 15, 2022

5.0

Pros

The interface is simple, graphic, easy to view and frankly fun to use. Customer service is the BEST i've ever run accross...super fast response....friendly and patient.

Cons

It's missing a step-by step instruction or a Wizard...which would help IMMENSELY. The learning curve is far steeper than it should be for someone without an accounting background. However I do believe that future versions will quickly fill that in.

Review Source

Response from DoorLoop

August 21, 2022

Thank you so much, Benjamin! We're so glad that our interface and support have made it easy to use DoorLoop. It's funny you mentioned the Step-by-Step wizard because that is EXACTLY what we're working on and it will be released next! It's super important to us to make sure that the onboarding experience is completely tailored to your unique needs, which is why we also offer free one-on-one onboarding in order to get you set up with everything you need and answer any questions you may have. We really appreciate your feedback and are so happy that you're a part of the Looper family!

TM

Tim M.  
Broker / Owner  
Real Estate  
Used the software for: 6-12 months

### "Comprehensive program"

July 7, 2022

5.0

DoorLoop will put us in a position to grow our property management company.

Pros

DoorLoop is comprehensive and provides the tracking and reporting needed to property run a property management company.

Cons

Coming from Quickbooks and Excel for accounting and tracking, there is a lot to wade through to completely use the product.

Review Source

DM

Dan M.  
Property Manager  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Great for property management and Tenant Portal"

February 12, 2024

5.0

DoorLoop has made my job easier and helps me communicate more effectively with my tenants.

Pros

I like the ease of communicating with tenants and creating and tracking work orders.

Cons

I dislike the limit on characters on the communications.

Review Source

KK

Kalee K.  
Landlord  
Real Estate  
Used the software for: Less than 6 months

### "Great Property Management tool for new landlords!"

October 23, 2023

5.0

Our experience has been great! If it wasn't for a tool like this I would have to pay a property manager. With Doorloop my wife and I can manage a few properties ourself and increase our margins!

Pros

Love the help and live trainings to help get our account setup and make sure we knew how renting properties works! Very intuitive UI and very powerful options, premade lease and listing made adding properties in a breeze.

Cons

Takes some time to learn where everything is with such a powerful tool, however, 3 months in and I feel very comfortable. I did wish payments processed faster into my account.

Review Source

SH

Steven H.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Top Notch Service"

February 9, 2024

5.0

Amazing and I do not plan on leaving anytime soon.

Pros

Accounting, Customer Service, Leasing and ease of use.

Cons

There are issues that I come across trying to delete things -- a lot of perquisite things have to be done to remove a property or delete a lease.

Review Source

PS

Paul S.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Best property management software company out there!! Period!"

January 29, 2023

5.0

Absolutely awesome experience!

Pros

The software is so user friendly! The costumer service is outstanding. I never seen a company with such great costumer service. I could not be happier to be part of such a great company. They treat you like family.

Cons

There is nothing that comes to mind that I didn’t like about the software or the company!

Review Source

JZ

Jeff Z.  
Project Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Don't Look Anywhere Else"

June 28, 2022

5.0

Pros

From top to bottom, DoorLoop has everything you need for a complete property management software aspect. Whenever I have a question about functionality or how to do something within the software, the staff is overly friendly and helps immediately. The software is extremely easy to use because it's so intuitive. A member of the staff set time aside to walk me through all the bells and whistles right after purchase. I can't say enough good things about this company and the staff.

Cons

There are no cons to report at this time

Review Source

AP

Amanda P.  
Office Administrative  
Real Estate  
Used the software for: 6-12 months

### "We love Doorloop"

November 20, 2023

5.0

Our office loves to use it. It helps keep everything in a orderly manner.

Pros

How easy to program is to work. Its with in a click that you can see who has paid and who has not. The ease of communication will all renters at once.

Cons

Only cons would be our renters do not like paying the 3% using a debit card.

Review Source

Response from DoorLoop

November 20, 2023

Thank you so much Amanda for taking the time to review us, and we're glad that you're finding the system easy to use and easy to understand. We promise to continue making DoorLoop better for you and your tenants, to make sure you get your time back,

TJ

Terri J.  
Asset Manager  
Real Estate  
Used the software for: Less than 6 months

### "Reitactal"

September 19, 2023

5.0

It is helping centralize and manage all the properties. It makes it is easier to communicate with all involved.

Pros

The product is easy to use and understand. Customer service is awesome, everyone thus far has been very helpful and informative.

Cons

The only con I have is the length of the time it takes to get approval for or from the linking bank. Although I know it's necessary.

Review Source

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