# Page 20 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is DoorLoop the right Property Management solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211768/DoorLoop/reviews

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DoorLoop

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 20 - Reviews of DoorLoop

## Showing most helpful reviews

Showing 476-500 of 703 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BF

Bill F.  
Owner/Broker  
Real Estate  
Used the software for: Less than 6 months

### "Best decision I made"

February 25, 2022

5.0

Again, to have a TENANT say they love the new pay method is something else. They can pay by electronic check or if they're short that month, they can pay by credit card.

Pros

I reviewed rankings for Property Management programs and they were ranked very high. Customer service is super important to me, so I called my top 3 choices. They answered the phone! Then I did the free test of it. It is so user friendly I had most of it figured before their 3 zoom classes. I didn't understand one part so I scheduled a follow up. They had me "fixed"(my word) in 10 minutes. My tenants LOVE the ease of paying on the tenant portal. Seriously try it. Glad I did

Cons

Its not set up to pay owners but I like paying from the security of my bank anyway. (not sure I'm supposed to know it but I guess that option is coming)

Review Source

Response from DoorLoop

March 1, 2022

Thank you so much Bill! Yes, you will be able to pay owners in the next few weeks by ACH, mailed check, and more. Thank you for all the amazing feedback, keep it coming!

RC

Robert C.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "DoorLoop - The Game-changing Software"

February 5, 2024

5.0

Pros

DoorLoop has changed our company and how much time we spend actually working on the company. We save time every week and I value all the new and improved updates the DoorLoop team is sharing with us.

Cons

The Integration with Stripe was actually a nightmare for us. This could have been Stripe, but it truly was a struggle.

Review Source

AP

Adkins P.  
Admin Officer  
Real Estate  
Used the software for: 6-12 months

### "Doorloop HONEST Revies"

October 5, 2023

5.0

Good.

Pros

User friendly and the customer support team.

Cons

The steps to remove leases and tenants are extensive/ hard to remember what order to do them in.

Review Source

JK

John K.  
Realtor  
Real Estate  
Used the software for: I used a free trial

### "Doorloop is top quality for sure "

August 11, 2022

5.0

Love it and feel like the people at doorloop really want to make things easier for their users and it shows. Highly recommend

Pros

Love how easy it is to find anything you may need on doorloop to help you manage your properties. I'm pretty new to property management and doorloop has made things so much easier for me. Everything is right there at your fingertips and the training is top notch and free

Cons

The price is not terrible but its sometimes hard to find the right price package for yourself when you're first starting. They do offer to help you decide which will work better but it still is a bit overwhelming.

Review Source

Response from DoorLoop

August 12, 2022

Thank you so much, John! We're so happy to hear that the software has made it easy for you to find everything you need. Price transparency is super important to us, which is why we outline exactly what prices and features you can expect out of each plan. If you ever have questions about your plan, please don't hesitate to reach out to us (we typically respond within minutes via live chat)! Thank you again for your kind words and for being a part of the Looper family.

GB

Gard B.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Doorloop for me"

September 14, 2023

5.0

It's been great to use. And help is always close by. Response times for support questions are only minutes. And the 1 on 1 training during onboarding is excellent.

Pros

Lease tracking, auto posting, and customer portal are my favorite features.

Cons

The accounting has been a little difficult in my situation and we have opted to not use it because of the nature of our other projects and bookkeeping needs.

Reason for choosing DoorLoop

The cost and functions seemed a step above others I considered.

Review Source

JL

Jonathan L.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "SLMHP review"

October 25, 2023

4.0

\[sensitive content hidden\] was fantastic helping me set up 2 separate companies with door loop. Overall I am enjoying the software.

Pros

Ability to process payments and automatically charge late fees.

Cons

There are a couple functions that I would like to be able to use. Mainly would be the ability to text a tenant and them be able to respond. One issue we had, was I had a tenant not being charged late fees. Support has been great and they got it resolved but it is worrisome.

Review Source

RL

Rhonda L.  
Broker  
Real Estate  
Used the software for: Less than 6 months

### "Great software"

October 30, 2023

5.0

Pros

The amount of features in DoorLoop are numerous and valuable,

Cons

The integration and porting over information was a bit cumbersome. There is definitely a learning curve but well worth it,

Reason for choosing DoorLoop

I needed more features as our business grew.

Switched from

[Innago](https://www.capterra.com/p/166893/Innago/)

I needed more features as our business grew.

Review Source

TG

Taryn G.  
Operations Manager  
Real Estate  
Used the software for: Less than 6 months

### "Absolutely Love Utilizing DoorLoop"

April 2, 2024

5.0

Pros

I love that it sends reminders for lease renewals. Everything is organized and they even send receipt to the residents when rent is paid!

Cons

I have no complaints at this time. Everything is organized. Reminders are set. It notifies me if I am missing anything and it has an easy step by step start up process. I couldnt ask for more.

Review Source

CG

Carlos G.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Awesome product "

June 28, 2023

5.0

I love DoorLoop cause o like to have everything in one place. This software eliminates the need of capturing the same information in other programs.

Pros

All the features I need to manage real estate are in one place.

Cons

So far everything that door looks offers is perfect for me

Review Source

TB

Tanika B.  
Senior property manager  
Real Estate  
Used the software for: Less than 6 months

### "Excellent "

March 9, 2023

5.0

Executional \[sensitive content hidden\] and the team is great

Pros

I absolutely love Doorloop it helps me manage my portfolio

Cons

Nothing it’s awesome I love everything about it

Review Source

LS

Lance S.  
Principal  
Real Estate  
Used the software for: Less than 6 months

### "Satisfied Property Manager"

March 28, 2024

5.0

Pros

I like having all the critical information pertaining to my property in one place.

Cons

I'm still learning the product, so I'm not sure of this or if I'll have one.

Review Source

TM

Teresa M.  
Owner/Finance/Acquisitions  
Real Estate  
Used the software for: Less than 6 months

### "Extremely Intuitive and Detail Oriented "

October 10, 2022

5.0

Training, training, training... appreciate the help. Still on our honeymoon. :)

Pros

Ease of use. This program has everything you need to run your property management. You won't need to outsource anything.

Cons

So far, I have not come across anything.

Reason for choosing DoorLoop

I watched the introduction video and it seemed much more intuitive and had all that I was looking for.

Review Source

SR

Scott R.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Amazing Product & Amazing Customer Support"

January 17, 2024

5.0

absolutely pleasure working with \[sensitive content hidden\].

Pros

user friendly, great mobile app and the ability to run reports on different rentals.

Cons

have not used doorloop fully yet to get a full grasp.

Review Source

HP

Harsh P.  
CFO  
Real Estate  
Used the software for: Less than 6 months

### "DoorLoop Review"

October 10, 2022

5.0

DoorLoop has been amazing. It is very easy to use and our tenants love it.

Pros

Tenant portal, reports and checking when leases are coming due.

Cons

Nothing. The software is great. It makes my job much easier.

Alternatives considered

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing DoorLoop

DoorLoop had better features and it was more user friendly.

Review Source

Josh B.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Automates my rent collection"

November 19, 2020

5.0

Pros

Doorloop has saved me the incredible hassle of collecting rent the old-fashioned way with paper checks and cash. I would have to drive an hour away to visit my properties and collect rent in person. And if they didn't pay - I would have to come back! During the COVID quarantines, I no longer wanted to see people in person, so I looked for a better way and found Doorloop. My tenants get their own login for their own tenant portal where they can pay by credit card or eCheck on autopilot every month. And if they don't pay on time? Well...that's what an automatic late fee is for :)

Cons

Still trying to figure out how to handle tenants that want to pay by cash only.

Reason for choosing DoorLoop

I got the software free for the next year.

Review Source

JC

Jesus C.  
Office manager  
Real Estate  
Used the software for: Less than 6 months

### "Great customer service and support"

January 16, 2024

4.0

"I recently had a fantastic experience with Doorloop. Their customer service is top-notch, providing exceptional support that truly stands out. I was particularly impressed with their efficient tracking of accounts receivable, which made managing finances a breeze. Kudos to the Doorloop team for their dedication to excellent service!"

Pros

they have a great customer services, always avaible to help and clarify doubts

Cons

Great experience with Doorloop! Initial balance setup was a bit challenging

Review Source

EG

Eric G.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Absolute best!!!"

October 31, 2023

5.0

Pros

I loved that Door Loop is super user friendly and they also listen and even implement suggestions when given.

Cons

I wish the phone app was a bit quicker and smoother. It has a slight buffer or delay when compared to the computer software. It not a huge issue, but noticeable, especially since we need to be able to find tenants and apply payments quickly.

Reason for choosing DoorLoop

User friendly and great reviews.

Review Source

JD

Jennifer D.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "2 month review"

May 3, 2022

5.0

It has saved me lots of time keeping track of rent payments. Who owes what and who is current. I also love that it reminds me when leases are coming due.

Pros

I love how easy this software is to use. If I don't know how to do something the online knowledge library is very convenient.

Cons

My only complaint about the software is that you cannot break down expenses by each individual apartments, only by main property.

Reason for choosing DoorLoop

We chose DoorLoop because of their integrity and reviews were fantastic and they didn't disappoint. I also liked that they were NOT pushy, but were willing to help when I reached out for help.

Review Source

Response from DoorLoop

July 30, 2025

Hi Jennifer, excited to let you and others know that you're able to break down expenses by each individual unit or apartment. Hope this helps!

MS

Morris S.  
Leasing Consultant  
Real Estate  
Used the software for: 6-12 months

### "There when I needed them."

April 3, 2023

5.0

no a scale from 1- 5 I give it a 7 easy.

Pros

I am new with this property management company. This is my 2nd week and I am trying to become more independent with the software. I was given an assignment and did not want to ask my boss hot to do something. I went to the assistance chat box and got the assistance I needed.

Cons

The thing I like the least about this is I am just now starting to use this software. WHere have you guys been my whole Leasing life

Review Source

LA

Lorin A.  
Director Operations  
Real Estate  
Used the software for: Less than 6 months

### "Accounting Made EASY !!"

March 30, 2022

5.0

No problems that there aren't answers for. . . . still learning!

Pros

I need more time using it, but thus far, everything about the program amazes me for ease of use and logical settings.

Cons

None so far - ask me in 6 months. There isn't anything so far. . . .

Reason for choosing DoorLoop

Better sales presentation and thus far a better product as was outlined.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

QB is totally not user friendly - no logic. Too many manual steps.

Review Source

MA

Megan A.  
Broker | Owner  
Real Estate  
Used the software for: Less than 6 months

### "Very Surprised with DoorLoop!"

July 25, 2022

5.0

I have used a variety of the larger property management software and was skeptical that a smaller company could provide a product that would in fact fit all of my needs including accounting, lease tracking, maintenance, etc. Not only has DoorLoop met by expectations, but has exceeded them. The customer service continues to be incredible and the platform is easy to use and very intuitive, making figuring out a new component seamless. I would highly recommend DoorLoop to a small user (under 100 units)!

Pros

The customer service has been fantastic and the product is very intuitive. Accounting functions are straightforward and easy to use for someone like me who is not a formally trained accountant.

Cons

There is nothing that I have found displeasing about the software thus far.

Review Source

EM

Erin M.  
Owner Manager  
Real Estate  
Used the software for: Less than 6 months

### "Happy new user"

January 19, 2024

5.0

Pros

Customer support is always there and has never failed to assist me with a need. Visually it is nice. It is organized in a way that is user friendly.

Cons

At setup there were notifications that went to my tenants without my knowing, and this caused some problems. Many features like they take many steps to find.

Review Source

Or S.  
Director of Operations  
Real Estate  
Used the software for: Less than 6 months

### "Exactly what I needed"

December 2, 2020

5.0

Pros

How quick and easy it was to get onboarded and running. We had a project that just got acquired, and needed a PMS to organize everything from our tenants, leases, payments, and more. We didn’t have the time or energy to spend months mastering the more complicated programs in the market, so DoorLoop was the perfect fit.

Cons

Nothing yet. So far, I am very pleased with the service.

Alternatives considered

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Reason for choosing DoorLoop

Their team communicated with me almost instantly from their website and within 24 hours I was already on a demo.

Review Source

CV

Cam V.  
Commercial Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Cutting Edge, Easy to Use Software"

November 30, 2022

5.0

Pros

I previously used Buildium for commercial property management and am delighted with the switch to Doorloop. Doorloop offers many additional features that either didn't exist in Buildium or were too cumbersome to navigate. Doorloop has cut my management time on properties in half (as compared to my previous software) and has allowed me to scale my business. Customer support is top-notch, same with the UI/UX of the software and automation tools. My tenants and I love it!

Cons

Does not yet offer many commercial specific features (such as CapEx & CAM budgets and reconciliations), but may be something they are working on.

Review Source

DW

Darren W.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "We have just finished on boarding and are very happy"

March 27, 2023

5.0

The on boarding has been great, the support is great and very help. I asked a question in the chat box after hours, I got a reply which helped, but the next day a got a follow up email asking if the answer was helpful or did I need anything more, you can't beat service like that. The software does everything we need and more. Easy to add more properties when we get them.

Pros

Cloud based so we can use the app while at a property. Building ownership split. Accounting looks great. Tenant portal. Adding work orders for jobs to do so we never miss get a job done again. Know when a lease is expiring, so we will never miss another renewal.

Cons

Some features not available in Canada, like tenants paying online.

Review Source

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