# Page 21 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is DoorLoop the right Property Management solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211768/DoorLoop/reviews

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DoorLoop

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 21 - Reviews of DoorLoop

## Showing most helpful reviews

Showing 501-525 of 703 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CD

Carly D.  
Accountant  
Real Estate  
Used the software for: Less than 6 months

### "DoorLoop Feb 2022"

February 25, 2022

5.0

After 2 months, still trying to understand how certain procedures are done. CSR is great in explaining "how-to" type questions. Classes are good, but hands-on experience is better. CSR is excellent in providing work-arounds, if any, while software is being polished.

Pros

Ease of use, start from scratch approach. Willing to make changes to software from user recommendations.

Cons

Still in the development stages....90% complete from making DL one of the best, regardless of cost.

Reason for choosing DoorLoop

Ease of use and cost. I didnt' find out the excellent CSReps until after purchase

Switched from

[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)

Ease of use and cost

Review Source

SA

Sean A.  
Co-Founder  
Real Estate  
Used the software for: 6-12 months

### "Make Doorloop your property management software choice!"

January 9, 2023

5.0

Pros

It is very user friendly. Very easy to communicate to your tenants and track money, repairs and so forth!

Cons

The toughest part is when transaction comes through that is partial or out of sync, to then fix the accounting side of it.

Review Source

JP

Julia P.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Great Property Management Software"

October 19, 2023

5.0

Overall, I really enjoy using this software. They are really responsive to their customer needs and proactive at making software upgrades.

Pros

I like tracking methods for leases, maintenance requests and communications.

Cons

I wish you could add attachments to communications.

Review Source

JD

Jamie D.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "My Experience with DoorLoop"

October 30, 2023

5.0

We have just started using the program but so far our experience has been great. The program is really helping out with the interaction with out tenants

Pros

Tenant portals are a great way to have tenants call one number every time instead of calling multiple people

Cons

There are a few things that can be added to the program to make it even better

Review Source

Jason M.  
Managing Partner  
Real Estate  
Used the software for: Less than 6 months

### "Property Management Accounting Done Right"

November 24, 2020

5.0

Pros

We chose Doorloop because of the property management accounting capabilities. It did everything we wanted and checked off every box on our list plus more. We can now run financial statements for each individual property. We can see profit & loss reports per property. We can maintain double-entry accounting accuracy. Doorloop comes pre-built with many reports we can use out of the box. They did most of the hard work for us which we really appreciated.

Cons

Waiting on an integration with Quickbooks.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing DoorLoop

Too complicated and expensive to use

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

They did not have any accounting capabilities. We mostly used them for project and task management.

Review Source

JH

Justin H.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Would recommend DoorLoop to a friend"

December 27, 2023

5.0

Pros

The ability to contact the DoorLoop Team is very valuable. Having the ability to watch a video about each process is helpful.

Cons

The process to set up the bank account was not easy for me due to my schedule. It was hard for me to make the Zoom meetings at times. The DoorLoop Team was good about rescheduling with me.

Reason for choosing DoorLoop

The program seemed easy to setup and use.

Review Source

VR

Verified Reviewer  
Owner/ Broker  
Real Estate  
Used the software for: 1-2 years

### "No Training on the program"

May 11, 2022

2.0

I called to get help on the program was not working properly. They told me I had to upgrade the account. In order to help me. Then he wrote back and told me he hasn’t heard from me and he was going to close out my account after they have already collected the money! Don’t use \[SENSITIVE CONTENT\]! I have never been treated so rude from this company. I always used \[SENSITIVE CONTENT\] and he was always very helpful!

Pros

The product was easy to use when it worked right kept all the information together that was needed If it would keep the numbers correct it would have been a great program. It does not work for me. They need more training on the program and better communication.

Cons

The software did not keep the records correct and you could not delete anything unless you call someone.

Reason for choosing DoorLoop

\[SENSITIVE CONTENT\]was very helpful. But I still needed training.I wanted something easy to use.

Review Source

Response from DoorLoop

May 16, 2022

This is clearly a fake review and we have submitted a ticket with Gartner to remove it. We always offer unlimited free support and training to anyone regardless of what plan they're on, even if they're not a paying member yet. Why would we tell a paying customer we are going to close their account if they are paying us? Nothing makes sense in this review for a reason, because it's not real.

Sylvia B.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "First time user and LOVE this management program!"

December 31, 2023

5.0

Pros

Ease of use and one on one coaching! I need to schedule another session to completely roll it out for all my rental units.

Cons

Have to set up bank accounts and I needed to separate out my rental houses, it did force me to reorganize my set up, so maybe it was a good thing afterall.

Review Source

KR

Kaitlyn R.  
Executive Assistant  
Real Estate  
Used the software for: Less than 6 months

### "Love This Software "

July 18, 2022

5.0

I have enjoyed their promptness in answering my questions and for their guidance as I learn the software.

Pros

I love how organized and easy to use this software is.

Cons

I wish I could see what everything looks like from the tenants point of view - wish there was a "tenant mode" where you could explore how everything works so I know if I am doing it correctly or not.

Reason for choosing DoorLoop

They had a more in depth software with a more personable staff.

Review Source

AA

Alejandro A.  
President  
Commercial Real Estate  
Used the software for: 1-2 years

### "DOORLOOP IS AWESOME !!!"

February 20, 2024

5.0

Very good software, this is a tool every property manager must always have on hand !!!

Pros

Everything is perfect for my business, very easy to keep control of collectables, payments, order, etc.

Cons

Payments take too long to cash in the bank account !!

Review Source

RL

Ryan L.  
VP of Operations  
Warehousing  
Used the software for: 1-2 years

### "DoorLoop for the win!"

October 18, 2023

5.0

Door loop has made keeping all of our leases in order as well as payments

Pros

Easy to manage all tenants and leases in one spot.

Cons

I have nothing negative to say about my experience with door loop thus far.

Review Source

SK

Sumukha K.  
Accounts Executive  
Real Estate  
Used the software for: 6-12 months

### "."

February 28, 2023

4.0

Pros

With regard to payment methods and viewing fees, Tenant Portal was quite helpful in providing this service.

Cons

They could do better in terms of reports. Once the report was exported in Excel format, it was a little challenging to understand.

Review Source

CO

Carla O.  
Broker/Owner  
Real Estate  
Used the software for: Less than 6 months

### "Property Management Software Made Easier"

March 30, 2022

5.0

I am using DoorLoop to better organize my business and make the monthly accounting job a breeze and less time-consuming.

Pros

The most outstanding feature of DoorLoop so far is their awesome customer service. Representatives really do get back to you quickly and seem to have endless patience with every question you have. I feel very supported by them. Another great feature is the ease of use, which is critical to those of us not schooled in accounting.

Cons

I haven't found the cons, if any, yet. The program seems to offer all the features I need and more to make my job easier.

Review Source

mR

marilyn R.  
CFO  
Real Estate  
Used the software for: 6-12 months

### "LOVE DOORLOOP "

February 26, 2024

5.0

BEEN GREAT. SO GLAD I FOUND THIS PROGRAM. LIFE CHANGER

Pros

I LOVE THAT I HAVE EVERYTHING IN 1 PLACE. IT MAKES PROPERTY MANAGING SO MUCH EASIER. I LIKE THE DASHBOARD AS WELL.

Cons

I WOULD LIKE AN ONLINE CALENDAR SO THE TENANTS CAN BOOK THE CONFERENCE ROOM

Review Source

DF

Darrick F.  
owners  
Real Estate  
Used the software for: Less than 6 months

### "Door Loop - Must Try"

June 1, 2023

5.0

Pros

Tenant Portal is very user friendly as well as the application process

Cons

Accounting is not as user friendly as it COULD BE

Review Source

AM

Andrew M.  
Director of Asset Management  
Real Estate  
Used the software for: 1-2 years

### "Property Management solution that can be scaled to your needs"

March 21, 2024

5.0

Pros

The ability to scale to the size of the portfolio and the ability to pick and choose which capabilities are needed and quickly change this over time as needs change. Excellent customer service makes the process smooth and easy.

Cons

Only real downside I have experienced is convincing tenants to engage with the system. Often they were used to more large scale systems used by other firms.

Reason for choosing DoorLoop

It is the best combination of function, cost and support.

Review Source

AW

Anisah W.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Love DoorLoop"

May 17, 2022

5.0

My onboarding experience has been great! \[SENSITIVE CONTENT\] has been amazing and very helpful with training and support. I am still learning the software, but it has been very user friendly thus far and I am excited to get all the residents using the portal and paying online!

Pros

The accounting aspects of the software is user friendly and I like the ease in imputing the resident information.

Cons

Nothing as a con found so far as I just started using the software.

Alternatives considered

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Reason for choosing DoorLoop

The demo was very user friendly and I have used Yardi before when I was still working onsite for property management companies and I wanted to try something new.

Review Source

EL

Emily L.  
O f fice Assistant  
Financial Services  
Used the software for: 6-12 months

### "We love Doorloop"

July 8, 2022

5.0

It's an amazing asset to us to keep rent in order and streamline the process of property management.

Pros

It is easy to use, navigate through the website, and customer service is superb

Cons

Nothing that was not directly a reflection on us. I don't feel I know how everything can work together, since we don't use it for everything to manage our properties/tenants.

Reason for choosing DoorLoop

Many more features that we can use.

Review Source

TO

Tara O.  
Assistant Manager  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "New User of Door loop Thoughts"

December 27, 2023

5.0

Love it! It is very easy to set up with my tenants

Pros

I love the online feature for my tenants! It is not only safe and secure for them; I do not have to worry about shredding any personal card information.

Cons

Some things seem cumbersome to accomplish. But it is probably because I am new with the system.

Review Source

SS

Summer S.  
PMIC  
Real Estate  
Used the software for: 6-12 months

### "Doorloop Review "

December 26, 2023

4.0

Pros

I like how Doorloop is a one stop shop for all things property management. It is easy to navigate and they have good customer service.

Cons

The accounting and reports can be somewhat confusing.

Reason for choosing DoorLoop

We liked the look of Doorloop - More of an app look that is easier for tenants and owners.

Review Source

KR

Kenneth R.  
Captain  
Maritime  
Used the software for: Less than 6 months

### "Thanks "

October 6, 2023

5.0

So far so good with understanding just getting started

Pros

Everything is in one place I don’t have to search around for things

Cons

Learning curve For understanding and being able to work different aspects of your app

Review Source

JC

Jennifer C.  
Owner  
Real Estate  
Used the software for: I used a free trial

### "DoorLoop is very detailed and has everything I am looking for in one package"

July 13, 2022

5.0

Pros

Reporting was very detailed and searches are customizable. We are very excited about this product. Being a small family business this will help track expenses, maintenance, tenants, properties and P&L at the touch of a key.

Cons

No text alert ability, although I was promised this will be available in the next few months

Alternatives considered

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing DoorLoop

More responsive to their customers

Review Source

JG

Jacob G.  
Owner  
Commercial Real Estate  
Used the software for: 1-2 years

### "Doorloop Pros and Cons"

February 5, 2024

5.0

Pros

I'm able to save files per property and per Tenant.

Cons

The search button doesn't always work when searching for a name/property address. You have to be very particular in your word choices when searching.

Review Source

SK

Sid K.  
Accounts/Projects Executive  
Commercial Real Estate  
Used the software for: 6-12 months

### "Easy and lightweight accounting portal that works across all devices"

March 7, 2023

4.0

The interface is easy to use and has become our business' primary accounting/client management software. Invoicing and memo to clients is simplified.

Pros

The tenant portal is very well laid out and a very streamlined approach that is at a functional best

Cons

The reporting section is not clear and the exported reports need extra work to make it presentable to others.

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Wave is not very user friendly and the tenant portal does not help in managing the clients well.

Review Source

JL

Joshua L.  
President  
Hospitality  
Used the software for: Less than 6 months

### "Great software "

March 24, 2023

5.0

Great from day 1

Pros

The on boarding, the simplified layout how easy it is for tenants

Cons

Creating of leases , wish I could make lease plug n go

Alternatives considered

[NordVPN](https://www.capterra.com/p/166743/NordVPN/)

Reason for choosing DoorLoop

It seems like easier to use

Review Source

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