# Page 22 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is DoorLoop the right Property Management solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211768/DoorLoop/reviews

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DoorLoop

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 22 - Reviews of DoorLoop

## Showing most helpful reviews

Showing 526-550 of 703 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JJ

James J.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Simple but effective!"

November 1, 2023

5.0

Simple and easy to use. Great customer support.

Pros

Ease of use, simple, straight forward and works great for property managers and tenants

Cons

some of the process flows are not what I would expect, but easy to learn and adapt to

Alternatives considered

[Rentastic](https://www.capterra.com/p/10006044/Rentastic/)

Reason for choosing DoorLoop

Return on investment, price, and options compared to others.

Review Source

JK

Julie K.  
Director of Commercial Leasing  
Real Estate  
Used the software for: Less than 6 months

### "DoorLoop New Client"

July 19, 2022

5.0

Excellent customer service and very user-friendly.

Pros

We are in the set-up stage, and the customer support is critical at this stage. DoorLoop has exceeded our expectations.

Cons

So far, so good! We are currently loading the tenant leasing information into the software and getting our backing ready to load.

Reason for choosing DoorLoop

Service price and features. Investor reporting and sync to QuickBooks were non-negotiables'. We are not fully functional yet but are moving in that direction.

Review Source

GL

Grant L.  
Tech Specialist  
Real Estate  
Used the software for: Less than 6 months

### "Amazing Software"

April 5, 2023

5.0

We love this product and highly recommend it. Customer service is top notch.

Pros

Very easy to use software. Really great for tenant communication.

Cons

We had slight hiccups getting merchant accounts approved, but overall everything was seamless.

Reason for choosing DoorLoop

We were offered a free demo and instantly loved it.

Review Source

AW

Aleya W.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Excellent Customer Service"

October 2, 2023

5.0

Pros

Their customer service is excellent. I truly value that. The program is also easy to use, but there is a bit of a learning curve.

Cons

Accounting is super confusing. You've gotta go to one section to create a bill before you can account for it. They don't have a system for being able to account for the changing loan payment of principle vs interest paid in the lump sum. That needs to be accounted for separately for when taxes come around.

Review Source

OK

Omar K.  
Manager  
Real Estate  
Used the software for: 1-2 years

### "Highly Recommend!"

October 9, 2023

5.0

Pros

I Like the UI experience and gets what I need done

Cons

Sometimes I wish the stuff on the website could be more customizable

Review Source

NB

NIGEL B.  
Investor  
Real Estate  
Used the software for: 6-12 months

### "Very efficient"

April 11, 2024

5.0

Pros

Love the automated messaging and receipts to tenants, bank account reconciliation, and reporting

Cons

DoorLoop technical support is not great. I've sent emails to onboarding that have not been responded to

Review Source

JC

Jodi C.  
Office Manager  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Shout Out for the Great Customer Support at Doorloop!"

March 2, 2022

5.0

Online records are a new thing for our staff. It is a positive experience thus far.

Pros

This software is very user friendly and easy to navigate

Cons

The only drawback I have experienced so far is the way that the bank reconciliation works within the software. I have a Type "A" personality that likes to balance to the penny each month. Unfortunately, bank balancing is not set up very efficiently in the Doorloop software.

Reason for choosing DoorLoop

User friendly, cost, and customer service

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

The accounting software worked for the last 35 years for Quicken on up to the current Intuit Software. Although it was not as tailored to our Commercial Real Estate as Doorloop is.

Review Source

MA

Menashe A.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "JJD REALTY REVIEW"

November 6, 2023

5.0

I really like use Doorloop. We recommend it!

Pros

Its easy to use, the support team always are available to help

Cons

Sometimes the tenants or property managers forgot to link the property or unit on the tasks, so it can be hard to find after some days. We and the tenants would like to attached files in the tasks easily,

Review Source

NP

Nada P.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Amazing Support"

January 4, 2024

5.0

Pros

There is a lot of support as you are learning to navigate DoorLoop.

Cons

Not sure yet! Just started using it, month two, but learning something new every week.

Review Source

CS

Catherine S.  
Controller  
Construction  
Used the software for: Less than 6 months

### "Breath of Fresh Air for our Rental Division"

October 9, 2023

5.0

Time saver. Data management much easier. Information more accessible.

Pros

Love the app! So nice to have all information at one location. No need to update multiple spreadsheets as we have done for years

Cons

Not a direct reflection on Doorloop, but it is always hard and intimidating to learn a new process.

Review Source

AR

Angelina R.  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Love DoorLoop!"

April 11, 2023

5.0

We love Doorloop and are go glad we are using it!

Pros

DoorLoop has many great features. Our favorites are how the tenants can pay the rent, the transaction detail behind the rent, (Several of our tenants have several payments with their rent) and the reporting.

Cons

Our least favorite feature is the bank reconciliations. It can be a bit tedious if there are many transactions.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We were looking for a program to assist with the Property Management side of the business and the accounting.

Review Source

SZ

Seth Z.  
Owner & Lead Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Ease and Efficiency – Helping my business grow"

November 29, 2020

5.0

Pros

DoorLoop’s software helps me to easily keep track of prospects, bills, delinquencies, vendors, and so much more. I used to be inundated with paperwork, but now I am so much more organized. Frankly, DoorLoop is helping me save money while scaling. I also, know one of the owners very well and trust him. And if he is involved, then in addition to DoorLoop being a great software, the company itself is in very good hands.

Cons

While I am super happy about being one of the first users (we call ourselves Loopers), I wish I could have invested in this product…it is really that good. But if I had to choose something, I wish they had a service that customized the checks I use to pay vendors, versus me having to order them separately from another vendor.

Review Source

KS

Kylie S.  
Owner Property Mgr  
Real Estate  
Used the software for: 6-12 months

### "Supportive Platform"

February 1, 2024

5.0

Our experience with DoorLoop has been great. The online support was greatly utilized during our onboarding period as well as phone calls. I am still referring back to the support team with any questions I have and they are quick to respond.

Pros

This platform has really innovated our business in development. We implemented this program and received great support online.

Cons

As in anything new there are some hiccups(by ourselves as users) but nothing that could not be fixed through the support here at DoorLoop

Review Source

ZM

Zeke M.  
Real Estate Agent  
Real Estate  
Used the software for: 1-2 years

### "Dotloop"

April 26, 2022

4.0

It makes it so much simpler than having to deal with paper.

Pros

I like how easy it is to use. It's very simple, and easy to understand.

Cons

It takes a long time to add fields to documents.

Review Source

Response from DoorLoop

July 28, 2022

Thanks Zeke, we spend a lot of time making it as user-friendly as possible. As part of our unlimited support, we are more than happy to add fields to documents for you. We just reached out by email to help, speak soon.

AR

ARMIN R.  
President  
Real Estate  
Used the software for: 6-12 months

### "Highly Recommend"

November 13, 2023

5.0

Pros

This software was perfect for me because it was easy to use and intuitive

Cons

Althought their online text feature for customer support is good, It is impossible to get somebody on the phone to resolve your issues.

Review Source

PH

Peter H.  
attorney  
Law Practice  
Used the software for: Less than 6 months

### "DoorLoop Review"

August 14, 2023

5.0

Pros

\[sensitive content hidden\] did my training sessions. She was very knowledgeable and helpful. She patiently walked me through all my questions and had great answers. She was super accommodating as far as scheduling went and was a pleasure to work with.

Cons

Nothing it was super useful and I have no complaints.

Review Source

SB

Stephen B.  
Operations Mgr  
Real Estate  
Used the software for: Less than 6 months

### "DoorLoop is great"

August 4, 2023

5.0

Very happy with everything it offers & the training you receive

Pros

It is easy to use & gives you everything you need to run a successful property management business

Cons

Everything has been good so far and we have had no concerns of note

Review Source

LR

Lindsay R.  
Vice president  
Real Estate  
Used the software for: 1-2 years

### "Great software"

February 15, 2022

5.0

They have taken all of my recommendations and needs into account and have provided features for the user at their request, which is so appreciated. I love the product.

Pros

It is easy, and I have many options on how to customize all of the data that I input for my business.

Cons

There are glitches that happen often - however, they are usually fixable with retrofitting your page or switching to another browser.

Review Source

DS

Debra S.  
Broker and Owner  
Real Estate  
Used the software for: Less than 6 months

### "Highly Recommend"

December 1, 2023

5.0

Overall experience has been wonderful. They are all very helpful

Pros

I like the ease of use with regards to the bookkeeping and all information is easily accessed.

Cons

Not Sure I have just been using this for a few months

Switched from

[STRATAFOLIO](https://www.capterra.com/p/196759/STRATAFOLIO/)

Ease of use and very user friendly Staff was easy to get in touch with.

Review Source

zS

zoy S.  
Administrator  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Commercial Rentals"

March 27, 2024

4.0

We have had excellent experience with DoorLoop

Pros

We have just started using DoorLoop and it has cut our administrative time spent servicing the commercial leases by 90%. We love the fact that it keeps track of the expiration dates of the Insurance certificates per tenant, as well as sending out monthly reminders of upcoming rent, or lease renewals. Very easy to use. At first tenants were hesitant to use the portal but once they got used to it they are happy with it. It provides them options on how to make their rent payments so that they do not incur late fees. Highly recommend DoorLoop. Customer service is excellent.

Cons

The software still has minor glitches, that are resolved in a timely manner.

Review Source

TG

Toby G.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "New User Great Experience!"

December 12, 2023

5.0

Experience has been fantastic. Extremely easy to learn and the teams support is fantastic!

Pros

Simplicity of use and the support for onboarding is above and beyond!

Cons

Found some difficulty in getting my bank accounts connected but it was my user error.

Reason for choosing DoorLoop

Clean and easy and professional. The ability to have a custom web site.

Review Source

RC

Rebecca C.  
Owner  
Financial Services  
Used the software for: Less than 6 months

### "Great Customer Service"

September 19, 2023

4.0

Great.

Pros

DoorLoop has fantastic customer service. They are always very helpful and follow up on any issues.

Cons

The original setup has made it very difficult to start reconciling without going back and fixing every tenant.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Easier use for our customers.

Review Source

BE

Ben E.  
President  
Real Estate  
Used the software for: Less than 6 months

### "Door Loop is a great product for PM "

April 4, 2024

5.0

ease to use. i m still learning the program so can't answer that fully but its worth the money

Review Source

SC

Sarka C.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Goldfinch property management"

October 14, 2022

5.0

I'm very happy. System is easy to navigate and customer service is always available.

Pros

The entire system is very user friendly and self explanatory.

Cons

It is NOT tailored to HOA owners, but build for tenants and renters. Some of the owners at the complex I'm managing did not sign up or signed up and are not going to pay since they are NOT tenants, but owners. I'm personally ok with this and happy to use the system for all other features, but if there would be option in the future to have this system for HOA owners would be wonderful.

Reason for choosing DoorLoop

Best customer service.

Review Source

SA

Sayed A.  
Accounts / Projects  
Commercial Real Estate  
Used the software for: 6-12 months

### "Doorloop-An accounting software"

March 7, 2023

4.0

Pros

The tenant portal is very helpful. Best to know the payment methods and viewing fees.

Cons

Reports-this is a main concern not easy to export in terms of excel.

Review Source

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