# Page 22 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is DoorLoop the right Property Management solution for you? Explore 705 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211768/DoorLoop/reviews

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DoorLoop

4.8 (705)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 30th, 2026

# Page 22 - Reviews of DoorLoop

## Showing most helpful reviews

Showing 526-550 of 705 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MA

Menashe A.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "JJD REALTY REVIEW"

November 6, 2023

5.0

I really like use . We recommend it!

Pros

Its easy to use, the support team always are available to help

Cons

Sometimes the tenants or property managers forgot to link the property or unit on the tasks, so it can be hard to find after some days. We and the tenants would like to attached files in the tasks easily,

Review Source

NP

Nada P.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Amazing Support"

January 4, 2024

5.0

Pros

There is a lot of support as you are learning to navigate .

Cons

Not sure yet! Just started using it, month two, but learning something new every week.

Review Source

CS

Catherine S.  
Controller  
Construction  
Used the software for: Less than 6 months

### "Breath of Fresh Air for our Rental Division"

October 9, 2023

5.0

Time saver. Data management much easier. Information more accessible.

Pros

Love the app! So nice to have all information at one location. No need to update multiple spreadsheets as we have done for years

Cons

Not a direct reflection on , but it is always hard and intimidating to learn a new process.

Review Source

AR

Angelina R.  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Love DoorLoop!"

April 11, 2023

5.0

We love and are go glad we are using it!

Pros

has many great features. Our favorites are how the tenants can pay the rent, the transaction detail behind the rent, (Several of our tenants have several payments with their rent) and the reporting.

Cons

Our least favorite feature is the bank reconciliations. It can be a bit tedious if there are many transactions.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We were looking for a program to assist with the Property Management side of the business and the accounting.

Review Source

SZ

Seth Z.  
Owner & Lead Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Ease and Efficiency – Helping my business grow"

November 29, 2020

5.0

Pros

’s software helps me to easily keep track of prospects, bills, delinquencies, vendors, and so much more. I used to be inundated with paperwork, but now I am so much more organized. Frankly, DoorLoop is helping me save money while scaling. I also, know one of the owners very well and trust him. And if he is involved, then in addition to DoorLoop being a great software, the company itself is in very good hands.

Cons

While I am super happy about being one of the first users (we call ourselves Loopers), I wish I could have invested in this product…it is really that good. But if I had to choose something, I wish they had a service that customized the checks I use to pay vendors, versus me having to order them separately from another vendor.

Review Source

KS

Kylie S.  
Owner Property Mgr  
Real Estate  
Used the software for: 6-12 months

### "Supportive Platform"

February 1, 2024

5.0

Our experience with has been great. The online support was greatly utilized during our onboarding period as well as phone calls. I am still referring back to the support team with any questions I have and they are quick to respond.

Pros

This platform has really innovated our business in development. We implemented this program and received great support online.

Cons

As in anything new there are some hiccups(by ourselves as users) but nothing that could not be fixed through the support here at

Review Source

ZM

Zeke M.  
Real Estate Agent  
Real Estate  
Used the software for: 1-2 years

### "Dotloop"

April 26, 2022

4.0

It makes it so much simpler than having to deal with paper.

Pros

I like how easy it is to use. It's very simple, and easy to understand.

Cons

It takes a long time to add fields to documents.

Review Source

Response from DoorLoop

July 28, 2022

Thanks Zeke, we spend a lot of time making it as user-friendly as possible. As part of our unlimited support, we are more than happy to add fields to documents for you. We just reached out by email to help, speak soon.

AR

ARMIN R.  
President  
Real Estate  
Used the software for: 6-12 months

### "Highly Recommend"

November 13, 2023

5.0

Pros

This software was perfect for me because it was easy to use and intuitive

Cons

Althought their online text feature for customer support is good, It is impossible to get somebody on the phone to resolve your issues.

Review Source

PH

Peter H.  
attorney  
Law Practice  
Used the software for: Less than 6 months

### "DoorLoop Review"

August 14, 2023

5.0

Pros

\[sensitive content hidden\] did my training sessions. She was very knowledgeable and helpful. She patiently walked me through all my questions and had great answers. She was super accommodating as far as scheduling went and was a pleasure to work with.

Cons

Nothing it was super useful and I have no complaints.

Review Source

SB

Stephen B.  
Operations Mgr  
Real Estate  
Used the software for: Less than 6 months

### "DoorLoop is great"

August 4, 2023

5.0

Very happy with everything it offers & the training you receive

Pros

It is easy to use & gives you everything you need to run a successful property management business

Cons

Everything has been good so far and we have had no concerns of note

Review Source

LR

Lindsay R.  
Vice president  
Real Estate  
Used the software for: 1-2 years

### "Great software"

February 15, 2022

5.0

They have taken all of my recommendations and needs into account and have provided features for the user at their request, which is so appreciated. I love the product.

Pros

It is easy, and I have many options on how to customize all of the data that I input for my business.

Cons

There are glitches that happen often - however, they are usually fixable with retrofitting your page or switching to another browser.

Review Source

DS

Debra S.  
Broker and Owner  
Real Estate  
Used the software for: Less than 6 months

### "Highly Recommend"

December 1, 2023

5.0

Overall experience has been wonderful. They are all very helpful

Pros

I like the ease of use with regards to the bookkeeping and all information is easily accessed.

Cons

Not Sure I have just been using this for a few months

Switched from

[STRATAFOLIO](https://www.capterra.com/p/196759/STRATAFOLIO/)

Ease of use and very user friendly Staff was easy to get in touch with.

Review Source

zS

zoy S.  
Administrator  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Commercial Rentals"

March 27, 2024

4.0

We have had excellent experience with

Pros

We have just started using and it has cut our administrative time spent servicing the commercial leases by 90%. We love the fact that it keeps track of the expiration dates of the Insurance certificates per tenant, as well as sending out monthly reminders of upcoming rent, or lease renewals. Very easy to use. At first tenants were hesitant to use the portal but once they got used to it they are happy with it. It provides them options on how to make their rent payments so that they do not incur late fees. Highly recommend DoorLoop. Customer service is excellent.

Cons

The software still has minor glitches, that are resolved in a timely manner.

Review Source

TG

Toby G.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "New User Great Experience!"

December 12, 2023

5.0

Experience has been fantastic. Extremely easy to learn and the teams support is fantastic!

Pros

Simplicity of use and the support for onboarding is above and beyond!

Cons

Found some difficulty in getting my bank accounts connected but it was my user error.

Reason for choosing DoorLoop

Clean and easy and professional. The ability to have a custom web site.

Review Source

RC

Rebecca C.  
Owner  
Financial Services  
Used the software for: Less than 6 months

### "Great Customer Service"

September 19, 2023

4.0

Great.

Pros

has fantastic customer service. They are always very helpful and follow up on any issues.

Cons

The original setup has made it very difficult to start reconciling without going back and fixing every tenant.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Easier use for our customers.

Review Source

AV

ANTHONY V.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Excellent Property Management Tool!"

April 23, 2024

5.0

Very easy to use, great way to track lots of information

Pros

Easy to use, and we can notify tenants easily

Cons

Nothing I can think of, it works GREAT for us!

Review Source

SC

Sarka C.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Goldfinch property management"

October 14, 2022

5.0

I'm very happy. System is easy to navigate and customer service is always available.

Pros

The entire system is very user friendly and self explanatory.

Cons

It is NOT tailored to HOA owners, but build for tenants and renters. Some of the owners at the complex I'm managing did not sign up or signed up and are not going to pay since they are NOT tenants, but owners. I'm personally ok with this and happy to use the system for all other features, but if there would be option in the future to have this system for HOA owners would be wonderful.

Reason for choosing DoorLoop

Best customer service.

Review Source

SA

Sayed A.  
Accounts / Projects  
Commercial Real Estate  
Used the software for: 6-12 months

### "Doorloop-An accounting software"

March 7, 2023

4.0

Pros

The tenant portal is very helpful. Best to know the payment methods and viewing fees.

Cons

Reports-this is a main concern not easy to export in terms of excel.

Review Source

JL

Jared L.  
Property Manager  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Stay away"

May 3, 2023

1.0

DO NOT PURCHASE THE ANNUAL PACKAGE. This is not good for commercial property management. The reconciliation is horrible. You account balance will be off from your bank balance. The whole process to create a bill and pay it and then have to go to another tab to send it and sometimes it wont even add to the bill as a payment just an expense on the vendor and create even bigger problems. STAY AWAY. There are plenty of other options that have been around longer. They will not refund you if you are not happy with the service.

Pros

the communication for tenants

Cons

Does not have commercial property management in mind

Review Source

GM

George M.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Doorloop is a must"

March 10, 2024

5.0

Great product overall. It's easy to use especially during tax season

Pros

Love the ease of use of the product overall

Cons

Rent collection is difficult if the tenant's check bounces

Review Source

BD

Brody D.  
Mortgage Agent  
Real Estate  
Used the software for: Less than 6 months

### "Brody Dunnett "

December 5, 2023

5.0

Pros

It ties a couple things together. I like the fact that of the export capabilities of the accounting portion. I really hope this comes to canada sooner rather than later so I can recommend this product to more owners.

Cons

So far its been pretty good. I'd like the payments to be almost instant and the accounting software to export to quikbooks sooner rather than later.

Review Source

MW

Melissa W.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "DoorLoop is worth it!"

October 30, 2023

5.0

Pros

The whole platform is super User-Friendly. And for any clarification or guidance needed their Customer Service is top of the line.

Cons

Nothing to complain about. Ive been using it for a couple months now and so far fro what I need it checks off everything.

Switched from

[Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/)

is WAY Easier to use and the platform is alot easier to navigate

Review Source

SB

Skyler B.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "DoorLoop Review"

March 4, 2024

5.0

I am pleased with and am generally satisfied with the platform.

Pros

The customer service is unparalleled. Every question I have or issue I need resolved is always expediently handled.

Cons

Sometimes the interface can be difficult to use.

Review Source

AM

Ashley M.  
Receptionist  
Apparel & Fashion  
Used the software for: 1-2 years

### "The Software that has it all"

October 3, 2023

5.0

Pros

has been a breeze for myself to use compared to other software for Apartment business. Everything you need to know about your tenants to your financials all in one location.

Cons

I do not believe there is anything I like least about at this time

Review Source

CC

Chris C.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Exceptional Property Management Software"

October 14, 2022

5.0

Door loop has been a great experience

Pros

The feature is easy to use and user friendly too

Cons

I cannot say any instance where I am not satisfied with the product

Review Source

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