# Page 23 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is DoorLoop the right Property Management solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211768/DoorLoop/reviews

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DoorLoop

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 23 - Reviews of DoorLoop

## Showing most helpful reviews

Showing 551-575 of 703 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JL

Jared L.  
Property Manager  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Stay away"

May 3, 2023

1.0

DO NOT PURCHASE THE ANNUAL PACKAGE. This is not good for commercial property management. The reconciliation is horrible. You account balance will be off from your bank balance. The whole process to create a bill and pay it and then have to go to another tab to send it and sometimes it wont even add to the bill as a payment just an expense on the vendor and create even bigger problems. STAY AWAY. There are plenty of other options that have been around longer. They will not refund you if you are not happy with the service.

Pros

the communication for tenants

Cons

Does not have commercial property management in mind

Review Source

GM

George M.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Doorloop is a must"

March 10, 2024

5.0

Great product overall. It's easy to use especially during tax season

Pros

Love the ease of use of the product overall

Cons

Rent collection is difficult if the tenant's check bounces

Review Source

BD

Brody D.  
Mortgage Agent  
Real Estate  
Used the software for: Less than 6 months

### "Brody Dunnett "

December 5, 2023

5.0

Pros

It ties a couple things together. I like the fact that of the export capabilities of the accounting portion. I really hope this comes to canada sooner rather than later so I can recommend this product to more owners.

Cons

So far its been pretty good. I'd like the payments to be almost instant and the accounting software to export to quikbooks sooner rather than later.

Review Source

MW

Melissa W.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "DoorLoop is worth it!"

October 30, 2023

5.0

Pros

The whole platform is super User-Friendly. And for any clarification or guidance needed their Customer Service is top of the line.

Cons

Nothing to complain about. Ive been using it for a couple months now and so far fro what I need it checks off everything.

Switched from

[Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/)

DoorLoop is WAY Easier to use and the platform is alot easier to navigate

Review Source

SB

Skyler B.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "DoorLoop Review"

March 4, 2024

5.0

I am pleased with DoorLoop and am generally satisfied with the platform.

Pros

The customer service is unparalleled. Every question I have or issue I need resolved is always expediently handled.

Cons

Sometimes the interface can be difficult to use.

Review Source

AM

Ashley M.  
Receptionist  
Apparel & Fashion  
Used the software for: 1-2 years

### "The Software that has it all"

October 3, 2023

5.0

Pros

DoorLoop has been a breeze for myself to use compared to other software for Apartment business. Everything you need to know about your tenants to your financials all in one location.

Cons

I do not believe there is anything I like least about DoorLoop at this time

Review Source

CC

Chris C.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Exceptional Property Management Software"

October 14, 2022

5.0

Door loop has been a great experience

Pros

The feature is easy to use and user friendly too

Cons

I cannot say any instance where I am not satisfied with the product

Review Source

Adam J.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Automated my entire portfolio"

December 14, 2020

5.0

Pros

The software helped me automate everything from listings, marketing, screening, renters insurance, lease agreements, to even renewals. I was using Yardi Breeze before, but it just wasn’t cutting it in terms of automation.

Cons

It's missing a couple of reports I like to use, but I was told that they will be available in the next couple of months.

Alternatives considered

[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)

Reason for choosing DoorLoop

Voyager was way too expensive and overkill for my small operation.

Switched from

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

Yardi was not making my life easier, it was making it harder.

Review Source

SS

Shawn S.  
owner  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Great system"

November 4, 2023

5.0

Overall very good and easy to use and learn!

Pros

I love that doorloop is a one stop program and I don't need 5 different programs to manage my properties - tracks accounting (P&L, etc), tracks tenant communication, tenant portal, organize vendors information, collect and deposit rent, background/credit checks, track leasing information (expiration dates, etc). It does it all!

Cons

The notifications to my phone don't seem to work well. I can log in to the app and see notifications inside but it doesn't alert me to notifications otherwise. Can't attach documents to emails communications through doorloop

Reason for choosing DoorLoop

One program to do everything and good value

Review Source

MS

Mark S.  
Supervisor  
Construction  
Used the software for: Less than 6 months

### "Property maintenance"

January 19, 2024

5.0

Pros

The communication between management and maintenance and tenants is awesome. I am able to properly organize my time and communicate the progress of my assigned tasks is unmatched. This is the only program that has allowed such seamless communication between all of the involved parties

Cons

Would like to take pictures within doorloop.

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

did not possess the complete communication was doorloop provides

Review Source

bK

bryan K.  
Mgr  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Easy to use, can figure out most things using self-help, clean UI"

July 20, 2022

5.0

great, they checked in after purchase, did a orientation, cs seems on point thus far

Pros

easy to use ui, big buttons, isn't too robust for our needs

Cons

nothing yet! Lightweight program that should fit our needs vs paying thousands for something like MRI, Salesforce, or Yardi.

Reason for choosing DoorLoop

our needs is very simple; just for lease renewal tracking and at a glance rent roll. Accounting not needed since we have a bookkeeper using qbo.

Review Source

MK

Michael K.  
owner  
Real Estate  
Used the software for: Less than 6 months

### "Proper lease writing"

March 21, 2024

5.0

Great. still lots to learn but online support has been great every time i have an inquiry

Pros

Lease writing, applications. and automated tenant payments

Cons

some features like tenant screening do not work in my country being Canada

Review Source

AG

Abraham G.  
MANAGEMANT  
Management Consulting  
Used the software for: 6-12 months

### "amaising program"

January 18, 2023

5.0

Pros

that you can have moltipol oners. and tracking rental history.

Cons

it wold just be easeyr to to have everythig linket to me bank

Review Source

RD

Ryan D.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Great program for Property management"

January 30, 2024

5.0

Pros

The software is easy to use and navigate.

Cons

Backgrounds checks are somewhat difficult because you have to use other logins

Review Source

FH

Felix H.  
Administrator  
Real Estate  
Used the software for: Less than 6 months

### "Simple Review"

March 16, 2024

4.0

It has been ok, while checking with my mentor (me telling him about doorloop) he suggested I should have gone with avail but the convo didn't go deeper than that. I wish I knew what she meant.

Pros

late fees automatization and keeps my phone from blowing up.

Cons

Not long enough with the platform to formulate an answer at this time.

Review Source

BT

Bruce T.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Great Real Estate Property Management Software"

October 2, 2023

5.0

My experience with DoorLoop has been great 4 and a half months in!

Pros

I really like how easy it is for tenants to pay rent. The accounting features are great and make tracking everything easy!

Cons

It does take time to learn how to use the software, but I suppose that is to be expected.

Reason for choosing DoorLoop

Price.

Review Source

Matthew S.  
CEO  
Real Estate  
Used the software for: Less than 6 months

### "Great product and customer service!!!"

November 19, 2020

5.0

Easy easy easy

Pros

One-click global search for all of my properties (including, tenants, vendors, and much more) saves me so much time. The tenant portal, where I can communicate with my tenants, has also made me much more organized.

Cons

Would be great if there was a one-click option that would help me migrate over my data from the previous software I was using (not sure that any software actually has that feature); but not really not a big deal.

Reason for choosing DoorLoop

new easy fun

Review Source

BK

Ben K.  
Owner Manager  
Real Estate  
Used the software for: Less than 6 months

### "Door Loop is better"

March 4, 2024

5.0

Pros

Customer care and support is all in the US. I have worked with other buildium etc and been overly frustrated with foreign call center support with no follow through. They are constant upgrading the system as well which is great.

Cons

Certain features are still needing refinement but all around great company.

Review Source

DD

Denise D.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Just what we needed!"

January 4, 2024

5.0

Pros

Easy communication with tenants, easy to track and log everything!

Cons

It does SO much that sometimes its difficult to find exactly what you are looking for or what you are trying to do.

Review Source

BG

Ben G.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Very Happy!"

January 13, 2023

5.0

Pros

Easy to navigateGreat service Employees and renters love it

Cons

Charge to send text reminders Costs too much

Review Source

MR

Mollie R.  
Broker  
Real Estate  
Used the software for: Less than 6 months

### "DoorLoop has made my life easier"

February 20, 2024

5.0

Pros

It's very user friendy. DoorLoop provides an efficient and organized way to keep all properties, tenants, leases etc in order.

Cons

The 3 business day delay for receiving funds isn't ideal. I wish it was faster. Previously my tenants paid via Zelle and PayPal and it was faster.

Review Source

RY

Renan Y.  
CEO  
Real Estate  
Used the software for: Less than 6 months

### "Ease to use, nice design"

September 25, 2023

5.0

We have used Doorlop for less than 6 months, but since the beginning, it was easy to implement on our tenants' side. Easy tenant's Open tickets are also something that helps us a lot. Great products and brings a lot of value

Pros

Easy for rent collection, maintenance tracking, financial reporting, tenant screening, and lease management

Cons

So far we have no complains, all features are great.

Reason for choosing DoorLoop

The Salesperson was great at showing the product and explaining how it works. All the reports help us to streamline our operation

Review Source

YT

Yaron T.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Great for accounting "

July 6, 2023

5.0

It makes life very easy ,it dose the accounting for you, so by the end of the year all is ready with a click of a button for your accountant

Pros

It's extremally easy to use , it's very clear and user friendly

Cons

I like where it shows me the percentage of vacancy and the rental collection

Review Source

VR

Verified Reviewer  
Treasurer  
Real Estate  
Used the software for: Less than 6 months

### "Small Homeowners Association "

June 27, 2022

5.0

Overall, we are currently very pleased with the software.

Pros

The software allows us to maintain homeowner information and bill for quarterly dues. Transactions and expenses are managed in the general ledger and provides useful reports.

Cons

Homeowners are regarded as tenants and dues are managed as leases. It is really just a label issue, but it is still confusing for some owners using the portal. Being a relatively new HOA, we were able to enter historical data back to inception so that all financial data, income and expenses are in one place.

Review Source

Benjamin E.  
Landlord  
Real Estate  
Used the software for: 6-12 months

### "Exactly what I was looking for"

December 16, 2020

5.0

Pros

As a landlord, I liked the online portal the most. My tenants are able to pay by credit card now, something they’ve been asking for a very long time. They are also able to send maintenance requests through the portal instead of texting & calling us at all hours of the day. This keeps us much more organized and able to get an overview of where everything stands.

Cons

It takes a small learning curve like any other product, but they were very helpful in setting everything up with me.

Review Source

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