# Page 25 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is DoorLoop the right Property Management solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211768/DoorLoop/reviews

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DoorLoop

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 25 - Reviews of DoorLoop

## Showing most helpful reviews

Showing 601-625 of 703 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NS

Natalie S.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "My Top-Notch Experience with DoorLoop"

February 21, 2024

5.0

Pros

Easy to Speak to Customer Service Fast Response Rate Timely Problem Resolution Easy Direct Deposit Setup

Cons

Minor Platform Bugs - The platform continues to email Invites to tenants even when I request that tenant does not want to be invited to the platform.

Switched from

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Issues setting up Business Bank Account

Review Source

KG

Keerthi G.  
Software Development Trainee  
Computer Software  
Used the software for: I used a free trial

### "Accounting and Finance"

May 18, 2023

4.0

This is an amazing software for communicating with Tenants and it was worth using Doorloop.

Pros

The UI is very easy to navigate and as a tenant I was able to make monthly payments and few announcements correctly due to Doorstep. I am very happy using it.

Cons

Particularly speaking there is no cons and if I want to find one is maybe screening can be cost free.

Review Source

MF

Molly F.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Highly Recommend Doorloop to manage multiple properties/ communities of 75 or less!"

October 2, 2023

5.0

Great!

Pros

The training was super helpful, and it's easy to figure out things I need to learn with the chat support.

Cons

How long it takes rent to be processes.

Reason for choosing DoorLoop

Support and price

Review Source

JH

James H.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Fantastic Management System!"

March 13, 2024

5.0

Pros

Doorloop's customer service is FANTASTIC! They made porting in my data as easy as could be. I find their tenant portal feature to very useful and timesaving, it keeps me from answering calls all day!

Cons

After using this platform for a little over a year, I still have yet to find any dislikes. Fantastic all the way around!

Review Source

VR

Verified Reviewer  
COO  
Real Estate  
Used the software for: Less than 6 months

### "They actually listen to your advice and suggestions"

January 29, 2021

5.0

Pros

The team and people behind the scenes. This is a team of people that truly care about your success. They listen to your suggestions, they want your feedback, and they may even implement your ideas and features. The first time I brought something up, they scheduled a 30 minute call and wanted to know every detail of what I envisioned. They wanted to know why that feature would benefit my business, why it mattered so much to us, how much time it could help us save, and if there was another way to solve it in the meantime. Very few companies take the time to listen to their users, but doorloop is one of those companies.

Cons

I know not every suggestion I make will be built into the software, but I would love to see a “what’s coming” area.

Review Source

SS

Shannon S.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Property mgnt "

January 11, 2024

5.0

Pros

Easy to use and implement. Keeps track of my tenants and money

Cons

I dont like that the customer and mess up online pay and it will charge me the returned check fees

Review Source

RR

Remick R.  
CFO  
Real Estate  
Used the software for: Less than 6 months

### "Great overall product"

November 23, 2023

5.0

Overall it has been really great. The support has been awesome and the product is easy to use.

Pros

The onboarding was great and it is easy to use.

Cons

The ability to automate charging sales tax with management fees is a feature that is missing. Adding this would be a huge game changer.

Alternatives considered

[Rentvine](https://www.capterra.com/p/10003137/Rentvine/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing DoorLoop

The ease of use, cost, and great customer service.

Review Source

SH

Samarth H.  
Software Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "Really good service"

May 18, 2023

5.0

Overall really nice experience likely to continue using

Pros

Great all-around platform that helps me manage my residential rental properties in South Florida. Great service and support whenever needed (although rarely needed). I tested a few different options and this was by far the easiest and most affordable to use.

Cons

i think the customer service could really be improved

Review Source

LM

Lisa M.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Door Loop Review from Perfect Property"

January 24, 2023

5.0

If I have a problem with Door Loop, the chat box is there to guide me or answer any question along with a preview to help me understand the process.

Pros

The Door Loop platform is very user friendly once you learn the ins and outs.

Cons

At the moment there is nothing that stands out that I do not like about Door Loop.

Reason for choosing DoorLoop

The presentation for Door Loop and all everything that it offers fits with our needs.

Review Source

JB

Jim B.  
Executive member  
Architecture & Planning  
Used the software for: Less than 6 months

### "Tenants tracking "

January 10, 2022

3.0

Great customer service

Pros

I like to keep a track of tenant payment

Cons

Too confusing I wish it was updated and easier to use

Reason for choosing DoorLoop

Can’t remember

Review Source

Response from DoorLoop

June 2, 2022

Hey Jim, thank you so much for your feedback. Super happy you love our customer service! We've reached out to get your thoughts on how we can improve but your voicemail is full. Please reach out anytime as we would love to speak.

LP

Luis P.  
Chief Property Manager and Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Great software "

December 14, 2023

5.0

Pros

Everything! The platform it’s a lot easier and better the appfolio

Cons

The application process at first was a drag. But they made it a lot better

Review Source

JA

Joao A.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Love Doorloop "

August 22, 2023

5.0

I love DoorLoop!!!

Pros

I like to be able to know in real time information.

Cons

So far I haven't found anything that I don't like.

Review Source

JJ

Julie J.  
Property manager  
Real Estate  
Used the software for: Less than 6 months

### "Excellent customer service"

February 9, 2022

5.0

Pros

Ease of use and customer service -very helpful and prompt

Cons

Sometimes a little hard to remember how I did a task but I think that’s because it’s so new to me so with practice it will be more second nature

Switched from

[Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)

Expense

Review Source

GH

Greg H.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Best Prop Mgt Software!"

January 5, 2024

5.0

Pros

Easy to use platform. Very user friendly.

Cons

Can't delete leases easily. I wish I could do that.

Review Source

JP

Jeanette P.  
President  
Real Estate  
Used the software for: Less than 6 months

### "Lem"

September 18, 2023

5.0

Pros

Customer service, training support and assistance

Cons

Certain difficult to find conceptsDifficult to deal with tenants with Section 8

Review Source

AA

Adam A.  
Property manager  
Real Estate  
Used the software for: 1-2 years

### "Doorloop a great app"

March 26, 2024

5.0

Pros

The accounting and ease of use. Its a one stop shop for managing my properties. Also customer service is very fast.

Cons

Can be glitchy at times. And the price seems a bit high but still worth it.

Review Source

VC

Valerie C.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "CILLC PM Review"

October 24, 2022

4.0

Pros

communication with tenants is favorite feature and accepting rent payments

Cons

The tool is not intuitive - Would prefer some online video tutorials that show step-by-step and Answers to FAQ's that are reflective of logical step by step training.

Review Source

Jona L.  
Family Office Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Greatly helps with accounting and taxes"

November 20, 2020

5.0

Yes

Pros

That it finally allows me to calculate our monthly sales tax with an easy report that I can use for paying the IRS each month.

Cons

NA - none it was great all around. Easy to use and very smooth

Reason for choosing DoorLoop

Because I was able to get up and running within 3 days while appfolio didn't even schedule a demo with me yet (and still hasn't till this day).

Review Source

MM

Michael M.  
Owner and Landlord  
Real Estate  
Used the software for: Less than 6 months

### "More than what I need "

January 25, 2021

5.0

Pros

Although I know I am not the typical customer, I use DL to manage a few of my personal investment rentals. I liked the automation aspect of the program. Since this isn’t my full-time job, I’m not able to be hands on all day and I needed a solution to automate as much as possible from rent collection, reminders, listings, lease renewals, and personal task reminders and deadlines. I don’t use all the bells and whistles but it gets the job done for what I’m looking for.

Cons

There is A LOT this software offers and I hope to one day use more of it when I have the bandwidth.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing DoorLoop

They were more focused on PM.

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Monday was great for task management, but not for property management.

Review Source

SO

Sergio O.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Great software definitely worth what I pay!"

September 12, 2022

5.0

Pros

Easy to use , great value . I’d and have recommend to others

Cons

Nothing really , I’m happy that I found it .

Alternatives considered

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Review Source

DR

David R.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Doorloop review by David Robinson"

February 1, 2023

5.0

Pros

Doorloop is super easy to use which was very important to me as I’m not very tech savvy.

Cons

The messaging feature hasn’t been as beneficial as emailing my representative.

Review Source

CP

Cynthia P.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Easy for those who are struggling"

November 7, 2022

5.0

Excellent

Pros

It makes sense! And customer service replies. Not too complicated but places all your info in one place.

Cons

Migrating was not easy and there is still some incorrect info, but easy to fix.

Review Source

BD

Bryan D.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Door loop review"

January 26, 2022

5.0

10/10. Great customer service, great product that’s helped scale my business

Pros

I enjoy the features like online maintenance systems, it keeps track well of bills/ expenses, and even has ownership splits for partners

Cons

It takes a little bit to get used to, but it’s well worth it

Review Source

Response from DoorLoop

January 31, 2022

Thank you Bryan, we're super happy we are able to help you scale and grow your business!

JK

Jake K.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Easy to Use Software"

January 31, 2023

5.0

Awesome experience thus far. Shout out to Christian, my onboarding rep made the process seamless and easy to understand!

Pros

Easy to use, great customer support, happy tenants! Keeps me organized.

Cons

No cons yet that I can think of. We will see how it goes.

Reason for choosing DoorLoop

I liked the look of the product. Appeared easy to use.

Review Source

JJ

Janay J.  
Leasing Manager  
Real Estate  
Used the software for: 6-12 months

### "Great Product "

February 15, 2023

5.0

Great

Pros

Easy to Use - Well Organized Platform.

Cons

Unfortunately, I can't add signatures or amend any documents. If I have to change the date on a contract I have to redo the whole contract. There should be a way to add a document and initial changes.

Review Source

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