# Page 26 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 26 - Is DoorLoop the right Property Management solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211768/DoorLoop/reviews

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DoorLoop

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 26 - Reviews of DoorLoop

## Showing most helpful reviews

Showing 626-650 of 703 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VT

Victoria T.  
property manager  
Real Estate  
Used the software for: Less than 6 months

### "Doorloop streamlined all our processes"

November 28, 2023

5.0

Pros

Everything was very easy to use. It has very easy to navigate system and helped you streamlined the processes from leasing to collecting payment

Cons

Nothing major that I'm most concerning about.

Alternatives considered

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Review Source

TJ

Ted J.  
CEO  
Hospitality  
Used the software for: Less than 6 months

### "Great Services with Doorloop"

January 10, 2024

5.0

Great product. Will return in the future

Pros

The setup and rollout was super helpful and easy

Cons

I had an issue and could not find a direct number for customer support

Review Source

GD

George D.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Great System!"

October 15, 2023

5.0

Overall, I have enjoyed the system. Onboarding staff is incredible!

Pros

Actual system that is comprehensive in managing your property. Overall great value for the price!

Cons

I would like to see the property move-out/move-in inspection as well as a means to manage the Property Management expenses beside your customers expenses. Also would like the ability to create budgets.

Reason for choosing DoorLoop

Price, ease of use and customer support.

Review Source

JH

Josh H.  
VP of Management  
Real Estate  
Used the software for: Less than 6 months

### "The very best PM software "

July 29, 2022

5.0

I love working with Doorloop as their customer service is bar none the best.

Pros

Very user friendly and lots of ways to fix issues. Customer service is on point.

Cons

There are some minute details that I thought could be better, but those are my quirks

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Review Source

CW

Claire W.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Excellent property management software"

June 13, 2022

5.0

It's really great!

Pros

Doorloop has excellent customer service and the software is intuitive, easy to use and comprehensive. I also like that it is cloud based and I can login from anywhere to use it.

Cons

I haven't found any cons yet and I've been using the program for 7/8 months now.

Review Source

TW

Tyler W.  
President  
Management Consulting  
Used the software for: Less than 6 months

### "DoorLoop Experience"

January 17, 2024

5.0

Pros

The customer service team from start to finish has been outstanding

Cons

Would be nice to have a payment system to all my owners with a click to approve and send

Switched from

[PayProp](https://www.capterra.com/p/176416/PayProp/)

Everything in one place and ease of use for day to day functions

Review Source

ES

Erika S.  
Office Manager  
Real Estate  
Used the software for: 6-12 months

### "Super easy to use"

August 19, 2023

5.0

Door loops is very easy to use. It was easy to set up. Getting help is very easy. Overall great addition to my job.

Pros

I like how easy to use. Everything is clearly marked. And the help tabs are easy to follow.

Cons

Some of the words used to describe things and functions get confusing.

Review Source

SM

Stephanie M.  
Admin  
Real Estate  
Used the software for: Less than 6 months

### "Doorloop is a game changer!"

March 26, 2024

5.0

My overall experience with Doorloop has been positive!

Pros

The tenant portal requests and tenants being able to pay rent online.

Cons

I think Doorloop is affordable for what you get.

Review Source

RC

Rick C.  
owner  
Real Estate  
Used the software for: Less than 6 months

### "Love DoorLoop"

November 15, 2023

5.0

good experience overall, customer service was ok but the training videos are great

Pros

Once its setup it works really well. It's difficult to set up

Cons

Getting setup was very frustrating but once it's running its awesome

Review Source

Response from DoorLoop

November 16, 2023

Thank you Rick for leaving us a review! We strive to make every transition to a new software as easy as possible and Im sorry that there was some frustrations early on. We will continue improving and updating the system to make the system work even better for you going forward.

KW

Kristy W.  
Operations Manager  
Real Estate  
Used the software for: Less than 6 months

### "Helps keep us on track"

January 15, 2024

5.0

DoorLoop has helped us to keep everything organized and on track.

Pros

I like that there is a central place to keep all data pertaining to our rental units and tenant information. We also love the Tenant portal and being able to communicate with our Tenants.

Cons

Some simple features are missing (example: The ability to print a receipt for a Tenant that makes a payment in office). However, the software is frequently updated with lots of useful features.

Review Source

TF

Teresa F.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Needed a management tool, this is perfect! "

February 29, 2024

5.0

I love that I can log in from anywhere, even when on vacation. Tenants can submit repair requests through the system too. I have it so far and I just started using it, can't want to be able to use it at it's fullest potential.

Pros

I like that I am able to set up calls with DoorLoop members, they get into my computer and do the work for me virtually. While I learn from them so I can do it next time.

Cons

There's a lot of layers and a lot of learning to be had.

Review Source

RN

Raghu N.  
Admin manager  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Very nice software "

June 5, 2023

4.0

Pros

I am very much happy with this product and it has lot of benefits in my job

Cons

The thing i hate about the software is that breakdown of expenses cannot be done.

Review Source

RS

Ravi S.  
DevOps Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Impressive overall"

May 24, 2023

5.0

Overall its really great

Pros

Really easy to navigate and tracking everything also its great having contacts and client background in one place. The capability to include extra administrators for information access and schedule recurring payments is also advantageous

Cons

Customer support could be improved also it takes time to get trained in tool so it could be simplified

Review Source

JW

Justin W.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "DoorLoop Is A Good Product"

December 29, 2023

5.0

So far in the last 6 months it has been extremely helpful for management.

Pros

I liked the ease of use along with the ability to get each of my tenants on a portal.

Cons

I think that the initial cost is fair but be ready to spend some money!

Review Source

SI

Stephanie I.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Everythign great so far"

November 10, 2022

5.0

So far, fantastic

Pros

It does a great job of managing all may tenants and their needs.

Cons

no issues - I don't actually have any complaints. I guess sometimes it doesn't update to the next screen well in Safari but I'm not sure if that's just Safari.

Review Source

AD

Alex D.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "DoorLoop has been great!"

March 4, 2024

5.0

It has gone how we hoped and imagined. My questions get answered quickly. Thank you!

Pros

Love how easy it is to collect and track payments!

Cons

Fortunately, not much to speak of in terms of cons so far.

Reason for choosing DoorLoop

It appeared to be the most intuitive and most complete system.

Review Source

OS

Oniel S.  
Managing Partner  
Real Estate  
Used the software for: Less than 6 months

### "Great platform"

February 2, 2024

5.0

Pros

Brings all of our management needs under one roof. Accounting, collecting rents, updating rent rolls

Cons

No option for automatic sales tax on commercial tenants

Review Source

RS

Robert S.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Most Flexible product on the market"

May 2, 2022

5.0

Incrediby positive, although the product is new to us, the support is on top of things and makes our lives much easier

Pros

The functionality is incredible. It's as if the product is created for each individual user

Cons

No very happy on all parts. I might be happier if they could add a lockbox to accept check payments

Reason for choosing DoorLoop

Ease of use and flexibility

Review Source

tG

todd G.  
pres  
Real Estate  
Used the software for: Less than 6 months

### "customer and client friendly"

March 3, 2022

5.0

Overall, our experience was and is very positive

Pros

software is easy to use for our staff and our clients and provides all the information needed for our clients

Cons

the initial start up was slower than we anticipated but customer support was extremely helpful. I also feel there should be some type of support outside of normal business hours and on weekends. I was fortunate that if there was a question someone did get back to me, but that does not appear to be the standard.

Review Source

RS

Rodney S.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Wonderful product "

November 10, 2023

5.0

Amazing!!!! Someone always there to help when needed with a short phone call away.

Pros

Super easy program to use!!! amazing help when needed.

Cons

Seems little overwhelming at first before learning how to use the platform

Reason for choosing DoorLoop

This was much for cost effective with equivalent platform

Review Source

Edward W.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Top Customer Service. Ease-to-use Software."

December 9, 2020

5.0

Pros

DoorLoop is so easy to use, I literally needed no training. It’s like picking up your iPhone for the first time. After playing around with the software for a bit and reading their online help section, I feel like I am now an expert! Also, their accounting and reporting system is comprehensive, but yet really straightforward.

Cons

Would be great if I could automatically complete and download leasing templates with a prospect’s information. Figured I would talk to my sales rep at DoorLoop. When I did, he told me that that (and more) is on their roadmap for 2021. Great product. Great customer service.

Review Source

GG

Gabriel G.  
Board President  
Real Estate  
Used the software for: Less than 6 months

### "Must have for small companies!!"

July 21, 2022

5.0

Pros

1) Lease tracking extremely helpful 2) Integration with quickbooks is helpful 3) Customer support is incredible!

Cons

Outgoing ACH would be helpful to have to return security deposits and pay bills

Review Source

Response from DoorLoop

July 29, 2022

Thanks Gabriel! So happy to hear that DoorLoop's lease features and Support have been helpful to your business. In the next few weeks you will be able to pay owners by ACH (wire transfer) or even have a check automatically mailed to them. We look forward to showing you this new feature soon!

MH

Micah H.  
Broker/manager  
Real Estate  
Used the software for: Less than 6 months

### "Works great! "

November 22, 2022

5.0

Tech support knows me by name! They help everything in a timely manner

Pros

An easy to use all in one solution for property management

Cons

I truly wish that Vendors had a portal for maintenance requests.

Review Source

KB

Kerisha B.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Great platform"

November 14, 2022

5.0

Great price and great customer service.

Pros

I like the app portion of the program best; it allows my tenants to pay their rent on this app. This is very convenient for me; I don't have to run around trying collect everyone's rent.

Cons

The application isn't as customizable as I would like. For an example, there are many different ways of having tenants. My business is a Salon Suites, I rent out rooms for beauty professionals, so it is slightly different then your typical move in tenant. My tenants just lease a space for work.

Review Source

KW

Ken W.  
Landlord  
Accounting  
Used the software for: 1-2 years

### "Landlord for 4 rentals"

December 31, 2023

5.0

Pros

Makes my landlord life easy and organized

Cons

no cons that I have encountered. Software works as hoped

Review Source

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