# Page 28 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is DoorLoop the right Property Management solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211768/DoorLoop/reviews

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DoorLoop

4.8 (703)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 28 - Reviews of DoorLoop

## Showing most helpful reviews

Showing 676-700 of 703 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JV

Joey V.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "The Wesley’s "

November 29, 2022

5.0

Pros

Easy to use. User friendly. I love the mobile app

Cons

I would love to be able to upload folders to the tenants to organize pictures better

Review Source

RR

Raghu R.  
Tech Lead  
Information Technology and Services  
Used the software for: I used a free trial

### "Accounting and Finance"

May 25, 2023

4.0

Pros

Rental History, Payment History, Online Payments, coupons

Cons

Property search could be better, could be better integration with other apps

Review Source

DW

Donna W.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Customer support is so great"

September 30, 2022

5.0

I like the accountability it creates for tasks for our property manager and tenant

Pros

Our property manager can submit information and we can see. Also we can make settings for limited views for the tenant and property manager. Also, I can access info on all my devices.

Cons

Not sure yet... so far so good! I'm pretty new to this system.

Reason for choosing DoorLoop

Check lists and accountability

Review Source

MD

Megan D.  
Head of Marketing  
Real Estate  
Used the software for: Less than 6 months

### "Christian Jensen is an absolute gem!"

March 18, 2022

5.0

Pros

Best software ever Best customer service Best onboarding and migration process Functionality far exceeds the capability of any other platform \[ Sensitive Content \] is an absolute rockstar and went above and beyond to give us phenomenal support

Cons

not applicable to our experience yet with the platform

Review Source

DS

Delbert S.  
Owner  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Doorloop to the rescue "

April 30, 2022

5.0

Love the customer support! \[SENSITIVE CONTENT\] has went above and beyond with us!

Pros

We were wanting to give our residents a way to pay online! We found it!

Cons

Nothing comes to mind! So far we like everything!

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing DoorLoop

Less expensive

Review Source

sW

scott W.  
Managing Director  
Real Estate  
Used the software for: Less than 6 months

### "DoopLoop --- my new favorite Software"

November 20, 2020

5.0

Terrific

Pros

The built-in CRM that enables us to keep track of all of our contacts including tenants, owners, vendors, and subcontractors. We had a major issue keeping track of our maintenance requests. Tenants would call or email us with their requests, and sometimes our staff didn't put it into our excel sheet which made some requests fall through the cracks. Now we're able to offer a tenant portal where all requests must be made online. Our tenants can get status updates, and our staff can follow the progress on each request to completion. Not one request has slipped through the cracks since we implemented the software.

Cons

Nothing as of yet. website functionality will continue to be improved since software is new so I expect it will only get better

Review Source

AL

Amy L.  
Property Manager / Owner  
Real Estate  
Used the software for: Less than 6 months

### "User Friendly Property Management Software "

January 10, 2023

5.0

It's been great. Customer service is top notch.

Pros

Ease of use. Easy to maneuver between features.

Cons

Not any - there is a lot to learn and lots of integrations. But there's always someone there to help.

Reason for choosing DoorLoop

Price. Ease of use.

Review Source

PA

Pj A.  
Real Estate Broker  
Real Estate  
Used the software for: Less than 6 months

### "Best property management software "

February 8, 2023

5.0

I am just starting out. I’ve yet to fully use the power of the software.

Pros

It does almost everything I need. And I love the reports.

Cons

It does not have Guam 🇬🇺 included in its locations and any relative information.

Alternatives considered

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)

Reason for choosing DoorLoop

More informational. And I love the tip videos.

Review Source

JC

Jennifer C.  
Office administrator  
Real Estate  
Used the software for: 6-12 months

### "Doorloop is a lifesaver!"

August 31, 2022

5.0

Doorloop has provided me with easy access to rentals, leasing and other information.

Pros

It's very user friendly. It doesn't appear to have any glitches.

Cons

Nothing because it's user friendly. I like doorloop b3cause it makes my job easier.

Review Source

KM

Kevin M.  
President  
Real Estate  
Used the software for: Less than 6 months

### "Excellent program for multiunit rental management landlords"

June 3, 2022

5.0

Great on boarding, solid training, and ongoing support as needed all made sense for my organization. Overall a very satisfactory and long-term relationship!

Pros

Excellent program for multi unit rental management landlords

Cons

Because of the advanced features of this program, there’s a bit of complexity to get past, but that’s a small issue on balance.

Review Source

MH

Mike H.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Easy to use and provides all accounting data"

October 31, 2023

5.0

Great product

Pros

Accounting input and output are perfect.

Cons

Online payment for tenant not as user friendly as it could be

Review Source

SO

Steve O.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Most user friendly platform I have tried to date."

January 27, 2021

5.0

Pros

It’s free and easy to use. Saving so much time compared to others. No other software supports residential and commercial real estate.

Cons

Want the notes to be allowed to have more characters. I submitted it as a feature suggestion and they took it seriously.

Review Source

SR

Stephen R.  
Executive Managing Director  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Finally a PMS for the 21st Century"

December 17, 2020

5.0

Pros

Very fortunate I was invited to be an early access member. Accounting is super easy to use and runs very robust reports. Also the design and user-interface were both clearly well thought-out – intuitive for sure.

Cons

While the software works really well from my cell phone, would be nice to have a dedicated app.

Review Source

CC

Casey C.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Highly Customized, Organized Time Saver"

June 8, 2022

5.0

Pros

The tenant portal allows tenants to see payment and bill history to avoid the phone call interpretations of rental statements. The automatic billing of rents, late fees and credits is a time saver.

Cons

Text message tracking would allow the software to streamline the eviction court preparation process.

Review Source

SA

Suzanne A.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Great product"

November 12, 2022

5.0

Pros

Ease of use and accounting feature similarity to Quickbooks.

Cons

The cost is higher than other products and the ACH feature should be free

Review Source

JG

Joe G.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "YKH Capital Feedback"

March 28, 2022

5.0

Amazing and swift customer service, reps that actually speak English :)

Pros

We basically use this product to keep track of rent collections, and it has proven itself to be a pleasure of a program! Easy to implement on our and on the tenants' end, smooth system and excellent customer service whenever the need arises!

Cons

Everything is great! No problems with integrating or using this service whatsoever.

Review Source

MW

Michelle W.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Online Help is awesome"

November 2, 2023

5.0

Great service from person to person calls or online help pages

Pros

I am not an accountant so the online tutorials are great

Cons

Sometimes its a little over my head but with the online help, including videos, i can figure things out.

Review Source

TF

Trent F.  
Member  
Real Estate  
Used the software for: Less than 6 months

### "Doorloop Review "

March 31, 2023

5.0

Has been a great overall experience so far with great customer service.

Pros

Doorloop is very user friendly and has great customer service to answer any and all questions.

Cons

As of now I do not have any negative comments or changes I would make to doorloop.

Review Source

SV

Suresh V.  
DDS  
Hospital & Health Care  
Used the software for: 6-12 months

### "Landlord experience"

September 23, 2023

5.0

One stop place for my rental investment management

Pros

Reports that it gives for end of year taxes

Cons

Too many emails about the options and product

Review Source

AS

Aviv S.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Easy to Use"

March 16, 2024

5.0

Pros

Support is very accessible, easy to reach out to..

Cons

Had a couple issues with Checkbook IO, got them resolved although.

Review Source

TG

Tom G.  
Financial Mgr  
Financial Services  
Used the software for: Less than 6 months

### "Door Loop"

September 22, 2023

4.0

Very positive

Pros

As a new user to property mgmt systems, I found this system easy to learn and has the ability to provide us with the information we need.

Cons

I wished that we can save some of the reports to update.

Review Source

EN

Elan N.  
CEO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great"

December 31, 2020

5.0

Pros

Ease of use and simplicity. Able to accomplish all tasks in one platform

Cons

Nothing. Everything in the system is great

Review Source

BN

Ben N.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Beat Property Management Software for beginners and beyond"

July 5, 2022

5.0

Its been a great product to work with. Team members and staff of doorloop are very proactive and through the chat feature its wasy to get questions answered

Pros

I love how easy it was to get started. It allowed me the confidence to move forward with worrying about my renters and making sure from the renters end it was easy to use. So glad I found this platform

Cons

There isn’t anything I do not like about this software.

Review Source

OY

Olga Y.  
property owner  
Real Estate  
Used the software for: Less than 6 months

### "Great software"

July 24, 2022

5.0

Pros

Love the application and quickly you get the credit report back.

Cons

I think the lease agreement could benefit from additional details. It seems quite basic.

Review Source

Response from DoorLoop

July 28, 2022

Thank you Olga! We provide free lease agreement templates for every State in the US. We just emailed you to find out how we can improve them even further. Looking forward to speaking soon.

EC

Elizabeth C.  
owner  
Real Estate  
Used the software for: Less than 6 months

### "Excellent customer service and training"

July 17, 2023

5.0

Excellent communication and 1 on 1 training! \[sensitive content hidden\] is amazing and patient!

Pros

Yes, integration was easy. Just make the time or register when you are not swamped at work.

Cons

It was just a bit overwhelming once I got busy with work.

Review Source

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