# Page 3 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is DoorLoop the right Property Management Accounting solution for you? Explore 705 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211768/DoorLoop/reviews --- DoorLoop 4.8 (705) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 30th, 2026 # Page 3 - Reviews of DoorLoop ## Showing most helpful reviews Showing 51-75 of 705 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LE Lawrence E. HOA President Non-Profit Organization Management Used the software for: Less than 6 months ### "How Doorloop Worked for Us" March 2, 2023 5.0 With we were able to reduce the amount of time needed to tend to the homeowners. The collection of fees was a manual process that had its risks. The ability to collect fees using various options was an impressive attraction for us. This product solved those challenges and gave us the abilities we were searching for at a price we could afford and one that fit our needs. What makes doorloop better? not being forced to accept and pay for what you don't need. Pros After a very detailed training session and after having all our questions answered (sometimes several times), we were able to easily integrate the platform to suit our style, and getting the HOA members on board was simple. The team we worked with seemed to always be available to answer our questions or expand their instruction or refer us to helpful tools. We never felt like we were bothering them. They explained every aspect of the site and what our money would afford us. They checked in on us often, and never used pressure sales tactics yet, they thoughtfully offered recommendations and explained their reasoning which demonstrated to us that they were listening to what we wanted and not what they wanted to sell to us. Cons One thing we hope gets addressed as soon as possible is adding the proper language and labels for HOA's. We had to explain to our homeowners that they were not tenants. The homeowner elements need to be like the tenants as some of our homeowners were caught up by called tenants. Reason for choosing DoorLoop We are a small HOA (36 units), and your a la carte abilities; being able to give us what we needed without so many of the other things we did not need. Review Source SR Susie R. CEO Executive Office Used the software for: Less than 6 months ### "Great software for property management" December 18, 2023 5.0 Overall, I am very happy with the software and I am currently working to master it to make the most of all the features it offers. Great, easy to navigate platform, and the reporting features are similar to more expensive similar software I have used in the past. I wish it was integrated with the PetScreening platform. Pros I appreciate the corresponding "Need Help" information buttons for whatever task you are attempting in the software. It is a very user friendly platform, with a central "Create New" button to lead you to any task needed to be performed. I went with this company because of the owner and tenant portal options. The accounting features, and "application to tenant" process are very simplified and time saving. Amazing reporting and maintenance features. Cons My cons would be that the accounting is property related accounting, and if you need to account for monies such as interest and opening bank deposit you have to create a "dummy property" to account for that money. It took awhile to get the online payment portion set-up and the starting limits on amount of money allowed to be collected online for rent was too low and took extra work to "ask" for it to be raised, and until the limit was adjusted my tenant could not pay through the tenant portal. The cost to send documents through the software to be signed such as a lease are charged per transaction, and seems high to me, but you can also upload a signed lease so you don't have to use it. The tenants are also charged a ACH fee. Reason for choosing DoorLoop I have been in long term property management for several years and used Appfolio with a former employer. When starting my own firm for LT Property Management I looked and and tried out several software options. I found to be the best software for the price. Offering the same capabilities as more expensive options. Review Source DM David M. Manager Real Estate Used the software for: 6-12 months ### "DL Review" October 26, 2023 4.0 is easy to use, has most of the functionality I need to run my operations and accounting (besides payroll), but the customer support is virtually nonexistent. If I didn't understand technology I would have left after the first month. Pros Overall ease of use, portal payments, connectivity with our bank. Cons The rollout and training was almost all done on our own. We spent lots of time filling out a spreadsheet but the initial setup done by DL was incomplete and had many discrepancies. Took me a lot of time to sort through it all and fix it myself. Reason for choosing DoorLoop Price and simplicity of navigating through software. Review Source TE Taylor E. Owner Real Estate Used the software for: 2+ years ### "Holstein Homes Review" September 6, 2023 5.0 We have been with since their early stages and have grown our business with this company. Look forward to more features coming soon! Pros During the week, the customer service reps are incredibly responsive in the chat feature with questions and getting answers immediately. I use this frequently. Cons The slight lag in accounting. And the fact other than using another 3rd party to send an echeck that’s costs a fee, there is no easy way to return security deposits. Review Source BO Ben O. Owner Real Estate Used the software for: 1-2 years ### "Great platform for people new to the industry " April 3, 2024 5.0 We were new to the property management business and spun our tires for a couple of years trying to manage tenants and get our finances straight, for a fair price. came along and was easy to implement. It helped us get everything organized and under control. It's been very easy to train new hires on. Pros I loved how easy it was to get started. I have tried other well-known platforms in the industry and struggled to get them working. Many oversold their features. All of DoorLoop's features that I have use have been a success. Always meet my expectations. Cons I think that is a newer platform so there are still some features that need to be added or have only recently been added, like expense tracking by unit. I think more established platforms have all the features flushed out already. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing DoorLoop AppFolio was highly recommended but they refused to work with us as a small business. Switched from [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) None of the other platforms met all of your needs for where we were at as a new small business. Review Source EG Evan G. Owner Real Estate Used the software for: 1-2 years ### "Property Management is hard. DoorLoop makes it easy." September 14, 2023 5.0 Before , our property management was done entirely manually for decades, with a mix of digital and physical data, so ease of onboarding and flexibility in the system to work with our long-established methods outside of a structured platform. The platform is robust enough for our needs, but not so deep that it is overwhelming. DoorLoop has brought organization to the chaos of physical files, out-of-date spreadsheets, leases old and new, checks, etc. An intuitive interface, and ease of onboarding for our team and tenants were key, as was top-notch support. And as previously mentioned the steady roll-out of new features and improvements is a joy. We could not be happier with our decision to adopt DoorLoop into our business. Pros I can't imagine running my business without - it is my second brain, keeping tabs on the minutia of my property data, leases, finances, and so much more. The interface is extremely intuitive and easy to set up, and hit the ground running in a matter of days. I'm impatient, so set up most of my properties before ever reaching out to support, but wish I would have waited for the excellent onboarding process, which is very hands-on and supportive. Overall, support is excellent and always there to help, they respond quickly, are knowledgeable about the product, and take ownership. Finance/accounting in the platform is heavily modeled after Quickbooks, which made that part of the transition very easy. New features are always being added, workflows streamlined, and minor annoyances fixed. I could not be happier with our decision to adopt this platform. Cons There is still some daylight between and a full-featured accounting platform like Quickbooks. Transaction importing and categorization have some room for improvement, ie: auto-detecting reoccurring transactions, Plaid bank connection stability, and the ability to manually import transactions when necessary. Bills and expenses function entirely differently from each other, which can be confusing at first. Pro tip: just use expenses. My holy grail feature would be the ability to import invoices and automatically generate a bill or expense, or at the very least populate the vendor, invoice number, amounts, etc. This would save me hours every week. I've needed support to step in a handful of times with payment processing, but they have always resolved any issues I've had. Reporting can be frustrating, especially coming from Quickbooks, with no ability to create and save custom reports and limitations in how you can cross-report data and accounts. The default reports are fine and ultimately get the job done, but I would love to see this area improved.The help/support database is constantly being updated but often, the only way to find an answer to your question is through support chat, which, again, is always excellent. I would love to see the introduction of a user forum to share tips, tricks, and hacks for common problems that the support team may not have gotten around to writing an article about yet. Alternatives considered [Quickbase](https://www.capterra.com/p/157262/QuickBase/)[Stessa](https://www.capterra.com/p/181042/Stessa/)[Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing DoorLoop was/is on the cutting edge, growing quickly, and constantly adding new features with the user experience front of mind. It is intuitive to learn, quick to onboard, and hits all the right marks for our business. Review Source LZ Larry Z. Owner Real Estate Used the software for: 1-2 years ### "Doorloop rental management software" July 13, 2023 5.0 I can't say enough about how good the support has been! I've never had an issue getting an answer or solving a problem using the chat system. During the day response is usually almost immediate! Pros The ability to track our leases and the Tenant Portal are the most important features for our business. It was an easy transition to incorporate it into our business processes once we got past the learning curve. Support is fantastic since we are able to get answers to questions or difficulties almost immediately at any time via their online chat system. Cons There is a learning curve up front, but once we got used to it the product is easy to use. Some of the complexity is due to the extensive feature set. Reason for choosing DoorLoop Portfolio management, extensive feature set. Switched from [TenantCloud](https://www.capterra.com/p/133029/TenantCloud/) I mainly switched because I needed the ability to manage properties in multiple portfolios for accounting purposes which TenantCloud could not do. Review Source JR Jeff R. Property Manager Real Estate Used the software for: 6-12 months ### "Why I chose DoorLoop to Manage My Properties" October 10, 2023 5.0 I found the setup of the system straightforward and fairly intuitive. I was offered a couple sessions with customer support to familiarize me with the software, but I already did that on my own. So if you're one who is easily intimidated by software, is already setup to cater to you. Once setup, the automated nature of most areas of property management in the software makes me feel like I have a back office taking care of all the annoying and tedious work so I can relax and enjoy property ownership. Pros Once the system is setup, the automation in just about every area of the site is excellent and turns a challenging task (property management) into a very manageable one. Cons I was disappointed to learn that when a tenant pays with the ePay option, it takes 9 days for the money to hit the deposit account. I'll adjust my lease to compensate for this next year; I just wish I had known before locking in this tenant. Reason for choosing DoorLoop I liked the video support and customer support in general, seemed like was more prepared and polished and so far I'm super happy with my choice. I also watched a lot of YouTube reviews of both software offerings and that helped tremendously to have those out there. Review Source KD Kenneth D. Owner/Broker Real Estate Used the software for: 1-2 years ### "Property Management" October 25, 2023 5.0 I love how they do everything. Very easy to use and very strong customer service. I have dealt with other types of management systems and this by far is the best. I want to thank \[sensitive content hidden\] (used to be salesman has since been promoted well deserved) and \[sensitive content hidden\] (customer onboarding). I cannot thank them enough for their time and for their dedication. Being in this industry of property management this has been the best decision we have made for our company for organization and payment processing. Pros Whenever I have issues with the product, I can usually get a hold of someone within about 10 minutes or less. It gives me plenty of time to start working on other things that I do. The customer service is prompt and accurate and extremely accommodating. Cons I am in Commercial Real Estate property management. I deal in storage units as well. It is good for storage units however for overall marketing on commercial properties it does not fulfill this currently. I know they are working on this sector. I know that with the technology they do provide, this feature will be more effective once they have completed working on it. Review Source KA Kevin A. Principal Real Estate Used the software for: 6-12 months ### "Door Loop review at 6 months" October 19, 2023 5.0 Very positive experience. Lining up the on-line rental payments has been a big plus & time saver. Pros The support has been terrific. Anticipated a learning curve after so many years of QB - but most features intuitive and help always there. I also like the flexibility & how the company listens to users and makes adjustments. I have recommended slight changes in features & they actually updated with those changes installed. Cons Nothing i really 'like least' - there seems to be a bit more of a learning curve - but program does more & it just takes time to understand all the features & steps to get to where you want Reason for choosing DoorLoop I'm not really sure what this question is asking. I vetted up to a dozen alternative RE Management software programs & chose Door Loop. I chose Door Loop because of the promised support (delivered) and overall feel and comprehensive approach included. I use a separate file management system (File Center), Outlook, etc. along with this program. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Wanted a more comprehensive real estate program to integrate all aspects of the specific business. Review Source RD Rebekah D. Chief Administrative Officer Real Estate Used the software for: 2+ years ### "Door Loop is a One Stop Shop" October 16, 2023 4.0 Our overall experience with is wonderful. Pros First of all, we love that is a cloud base system so we can log onto it using various way, from our phones to a desktop computer and see everything in real time. We also like how customizable it is and that we don't have multiple programs to keep track of everything. This program tracks it all! Not only can we keep track of rents, but also look at maintenance requests that still need to be completed. It helps us stay organized and productive. Cons Bank reconciliations could be improved. If I am in the middle of a bank reconciliation but need to toggle to another area, when I come back, I have to start all over again. Sure the boxes of cleared transactions may be checked, but it would be helpful if there was an option to save so when coming back to it, I could just click on the partially reconciled statement. We have 5 portfolios and I wish we had the option to assign a cost just to the portfolio instead of a certain property. (Currently, we created "dummy" properties and assign costs to those, but those add cost to the program, since we are charged by each door we have.) Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing DoorLoop was reasonably priced. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Knew we needed to be more efficient and Quickbooks isn't really great for rental properties Review Source ML Marie L. Partner Real Estate Used the software for: Less than 6 months ### "Extremely valuable property management software" April 27, 2024 5.0 Pros On the Accounting side, the software delivers everything you need to make informed decisions regarding rentals and property management. The software is intuitive to your needs and very customizable. Chat help is available and very helpful in the times we've reached out. The system is something that we will be able to grow with as we acquire more rental units and the tenant portal/online payments will be very useful. Cons Not really a con, however, I can see where someone would try to jump right in. My advice would be to take the time to go thru University so that a new user has a clear understanding of how to set up the system for your own needs - and you will learn even more features that you may have not thought you needed. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Basically, the accounting was unable separate out our P&L by unit. When we called, the support couldn't even answer basic accounting programs, couldn't tell us how to separate out income & expenses by unit and then suggested that we hire one of their bookkeepers to do the work for an additional cost! When we found that could do that and so much more, the decision to switch was a no-brainer. Review Source GW Gayle W. Operations mgr Real Estate Used the software for: 6-12 months ### "Amazing and Simple" March 7, 2022 5.0 It’s just 100% positive. What else can I say? I can honestly say I have never in my life said that about a piece of software or a commercial product. The combination of thoughtful product development that can be customized to your specific needs, and the level of support from live people is so refreshing I. This age of AI and automated everything often makes getting help a challenge and takes great chunks of time. Not with this product! Pros The support team from is the very best in the business. They are always there, even when they are closed! I am impressed beyond words at how fast, friendly and smart they are. If you are working on an issue at 10 at night, you will have help by the next morning. If you wish you could do something beyond the software’s capacity, they will review the thought and if feasible the programmers get on it, and you’ve got it. They help correct your mistakes too, so the boss doesn’t see your stupidity! Cons Sometimes I get confused about where a certain feature can be found and I have to mess around. I think that is me, not the program. Some features I use more than others so it is just from a learning curve. Alternatives considered [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing DoorLoop Personal support and outside references Review Source gB george B. owner Real Estate Used the software for: 6-12 months ### "Door Loop for property managment and construction" April 8, 2024 4.0 I am please I purchased the product, and plan on renewing it when my 1 year anniversary comes up. Pros I like that it imports transactions from my banks. I like the reporting feature that breaks costs down by property. I like the lease tracking and renewal feature. Cons I don't like paying to pay bills, hence I don't use it. There are times that if you dont follow the recommended steps to do an event, such as lease renewal, you can screw up the property, and need to go to technical support to clear it up. I call that stupid user mistakes, but DL will let you make them. Reason for choosing DoorLoop I don't remember the exact specifics, but DL seemed to meet all my needs. I liked the interface and the weekly updates to the product. While not the least expensive, it was a lot less than some I looked at. I have just enough properties to kick me into the 'next tier' competing with the big boys, hence more expensive. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) quickbooks was to cumbersome, and they kept raising their prices, which teed me off. so i went elsewhere. Review Source DE DeSean E. COO Real Estate Used the software for: 6-12 months ### "DoorLoop is King" May 15, 2023 5.0 The overall experience with has been amazing. It has given us the confidence to run our business accurately giving us more time to spend on family and less administrative tasks. The recording keeping functionality and docusign functionality is honestly amazing. Pros Door loop has changed they way we do business. It has allowed us to successfully manage our business with the comfort of knowing it is being done accurately, professionally and efficiently. Cons I wish the payments were free for all tenants, not just e-checks. E-checks are sometimes returned due to the fact that tenants forget to make sure the funds are in the account. We prefer the card payments because they are guaranteed. The free fee is attractive and make sense because our tenants pay weeekly. Reason for choosing DoorLoop Their system was clunky, outdated and didn't seem user friendly. Review Source NG Nickalaus G. Owner Real Estate Used the software for: Less than 6 months ### "Not Designed for the Accountant at Heart" October 18, 2022 3.0 It is a start up so you are going to get a very start up based experience. Meaning, that you may end up knowing more than the person helping you. I quickly found that after using the product for an hour I knew more about certain parts of the software than the sales rep. I was also a little disappointed that the sales team does not know "Property Management" they are just trying to see you a product. So be prepared to educate on the business to some degree. They are all nice people and they do want to do a good job, they are just in their words "new". I think that in several years they can dominate the market, but they are not there yet. I find that they are responsive and I liked that you communicated by Zoom, it felt more personal. Pros Single software to address numerous concerns around managing your real estate. The Customer Service was helpful. It feels fresh and clean and is easy to navigate and requires little learning curve to get going. It gives you a intuitive feel when using the majority of the product. Cons Basic Betty is how I felt the product was. So while I was excited that this would be a single software to do it all, I quickly learned that it was just your basic approach to each process they help you manage. So while they can do the majority of what you need in the rental property management space, they are not doing any of it at an expert level. Meaning, you get the entry level for what you are trying to do. The accounting package is okay, but it is not great, you probably want to strongly consider a true accounting software for accounting. They can do more, BUT the name of the game is "work around". I wanted to track specific details for my tenants, like their basic demographic information not an option, told you can just enter random notes in a note pad. Your Google/Apple contacts has the ability to track more information about your tenant that your property management software. That is now where I wanted to be. I want to track expenses at the "Unit" level, they cant not do that they track at the property level, so if you have a single property that has multiple units (Apt Complex, Duplex, Storage Facility) you have to create "properties" for each of these to be able to track expenses for them. Settings are at the Property Level and so you would get the opportunity to change settings for each unit over just changing those setting one time. This can create a lot of work for you if you plan to have larger properties. Review Source Response from DoorLoop October 20, 2022 Thank you for your review, Nickalaus! We're glad to hear that our clean interface and awesome world-class support team have been great assets to your business. We hear your feedback about accounting and assure you that we are constantly expanding DoorLoop's features based on our users' feedback. You can look forward to even more robust accounting features in the coming months. In addition to that, it's always our goal to offer comprehensive support that gives you the tools you need to succeed. Thank you again for your feedback and for being a part of our family! CC Claudia C. Owner Real Estate Used the software for: Less than 6 months ### "I confidently manage my own property now!" December 22, 2023 5.0 So far it's been great. Any kinks I may have are easily addressed via customer support. They are quick to respond and guide me step by step through any issues. There's a learning curve but they guide you through the onboarding process and offer support wherever needed. Pros Everything you need to manage your property is within this one program so it makes managing so much easier and it has the best tool so it's so much more professional than creating everything on your own from scrap. I love that reminders for rent collection are automatically sent as well as past due reminder. Cons I can't send messages to my tenants from the app unless I purchase a bigger plan but with only 4 doors it doesn't make sense. I wish I could just add on the messaging part without having to upgrade my plan. Review Source BC Barbara C. Board President Recreational Facilities and Services Used the software for: 6-12 months ### "DoorLoop has been a great Product for our Unique Business Model" November 30, 2023 5.0 Overall, we are very pleased with . Our members love the portal and being able to set up their payments through an automatic deduction or schedule it every month. They are also able to get notifications and documents through their portal. The reporting is very good, also receiving and making payments is very easy. Setting up the chart of accounts using our format was very easy. Overall a very good experience. Pros The flexibility offers to test to ensure your business model will work in their system. We spoke to 3 other major property management software systems and they were unwilling to pursue investigating with us. We like how easy the system is to use and all the help including the on line training material. Cons That we were not advised prior to implementation that to get the full functionality/integration of automatic bank reconciliation and syncing, we needed to verify that our bank would accept the interface. Therefore, we have to do manual bank reconciliations and have to check our bank account for the actual balance. Review Source Response from DoorLoop December 7, 2023 Barbara, It was a pleasure learning about your business, and training you and your team on the system. You are a perfect example that DoorLoop works for anything with a door. We are always pushing updates, especially to the reconciliation, and cannot wait to make DoorLoop even better for you! JB John B. OwnerManager Real Estate Used the software for: 1-2 years ### "Best Apartment Management Platform!" March 22, 2024 5.0 Overall, it has been a very seamless transfer, smooth experience, and very few complaints that weren't addressed and taken care of in rapid fashion. I have very little negative to say about as a company and the people I have interacted with who work there. Two thumbs up!! Pros The way that virtually everything you need to run a Multi-Family Dwelling is on the platform. Additionally, the customer service, from onboarding to setup, to handling random things that come up during the normal course of business, has been amazing!! Cons As an apartment owner with only 80 units, the price for as a relative cost to what we bring in is much higher than larger operations. In my opinion, the price is pretty steep considering there are useable alternatives for next to nothing. Yes, they don't quite have the functionality and integration as DoorLoop, but there is still an efficiency curve that doesn't quite fit us, however we still use DoorLoop because of the exceptional service and product it provides. Reason for choosing DoorLoop Functionality, Customer Service, Integration into our business. Switched from [Azibo](https://www.capterra.com/p/250949/Azibo/) Functionality. It didn't have everything our business needed. And although it didn't cost us anything a month, the amount of time and effort that has been saved by changing to has been more than noticeable. Review Source LC Liz C. Manager Commercial Real Estate Used the software for: Less than 6 months ### "They make you feel like family!" September 21, 2023 5.0 There is so much to love about . We realized we needed a web-based platform convenient for our tenants. We exclusively own and manage our own industrial real estate consisting of large industrial warehouse parks. I did extensive research in converting from our older property management software, MRI, to a new platform. After reviewing several other competitors (Yardi was very overpriced & a boring demo, Buildium didn't appear as user-friendly as Doorloop, Appfolio never called me back after multiple attempts, and there was one other that didn't have an accounting platform integration), Doorloop was the clear winner and stand out! The team at Doorloop is one big happy family and they make you feel like part of their family right out the gate. \[sensitive content hidden\] was our account exec who provided the demo and is always very responsive to any question, no matter how big or small. The demo she provided sold us instantly. We have been working exclusively with \[sensitive content hidden\] to get us onboarded and he has been beyond fantastic. You will find the platform appears very residential-based. The support staff and technical writers have been very happy and excited to do whatever they can to incorporate changes in the software to accommodate the needs of our industrial/commercial-based needs. They have exceeded our expectations thus far. We are still in the on-boarding stage, but we are very excited to use this new software. It's so incredibly intuitive! Pros The support team has been incredible! \[sensitive content hidden\] are stand outs. In addition, the \[sensitive content hidden\] of are happy to interact directly with you also. You don't find this anymore with companies and it's incredible that Doorloop makes the experience so personal! Cons They appear to be mostly residential based, but please read my full review. Reason for choosing DoorLoop Mentioned in the Overall Experience. Review Source JH James H. Owner Real Estate Used the software for: 6-12 months ### "Excellent Property Management Software" April 3, 2024 5.0 Great experience thus far. I have no major complaints. Pros pretty much handles every aspect of my property management business very well. The tenant experience is incredibly intuitive. Cons took a while to learn and set-up. This is because there are a lot of features. Additionally, DoorLoop uses double-entry accounting. This is a professional accounting method, which just requires training / understanding. Alternatives considered [RentRedi](https://www.capterra.com/p/199707/RentRedi/)[Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/)[Stessa](https://www.capterra.com/p/181042/Stessa/) Reason for choosing DoorLoop It offered the most amount of features. is more expensive than the others I compared, however, the value was and is worth it for me. Switched from [TenantCloud](https://www.capterra.com/p/133029/TenantCloud/) TenantCloud is a very good product. had extra features that I wanted. Review Source MF Mike F. Member Real Estate Used the software for: 6-12 months ### "Very please with Doorloop but could use some better Commercial features" March 24, 2024 5.0 Very Happy. This is the right solution for our company at the right price. Pros Tenant Portal. Really connects landlord and tenant and streamlines rent collection. Automates Lease administration. Cons Needs more commercial real estate features. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing DoorLoop Better price from . Also liked that doorloop data was portable in the event it didn't work out. But it's working out well. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Needed something more Real Estate specific. Review Source LB Lynne B. Property Manager Owner Real Estate Used the software for: 6-12 months ### "One Year of DoorLoop" November 16, 2023 5.0 The whole staff has been very pleasant to work with. Having a personal training person has been very appreciated. He has checked on my progress, kept in contact with me and made sure that the transition to went smoothly. I have enjoyed the webinars that I have been able to attend. The information was very helpful. I would recommend DoorLoop to any property owner or manager. Pros I have worked with for a year now. I have learned a lot from this program. It keeps excellent track of all of the rents, payments and financials for me. It has eased the management of my rentals. All the updates they have done over the last year have made the whole programs even more efficient. Cons Very few things that I don't like. I wish units would be separated on the owner monthly report, for ease of identification. Alternatives considered [SimplifyEm](https://www.capterra.com/p/88454/SimplifyEm-Property-Management/) Reason for choosing DoorLoop After working with the trial, I found that it was easier and did more of what my needs required Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Needed a program that would keep better track of all my properties with less individual input from me. Review Source Response from DoorLoop November 16, 2023 Lynne, Thank you so much for leaving a review, we know that you're busy and your kind words mean so much to us. We'll continue improving the system, and make sure that the product team hears about your request on how we could make DoorLoop even better! BK Brian K. RE Manager Real Estate Used the software for: Less than 6 months ### "Doorloop Review" April 24, 2024 5.0 great, accomplishes our companies goals for our property management software Pros Easy of use. Minimal key strokes to complete a task. Cons cost for tenants to make online payments Reason for choosing DoorLoop Ease of use. Cost fluctuates with size of portfolio. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Yardi is cumbersome and expensive. is more cost effective. Review Source HH Heath H. Property Manager Real Estate Used the software for: 6-12 months ### "Great UI and new features added frequently." April 18, 2022 5.0 has really simplified our property management, first in collection of rent, second in accounting of rent, and third in having a centralized place to manage so, so much. I was initially looking into a separate accounting system that could report by project, but DoorLoop already handles everything we need in that regard. Simple reporting for our accountant made tax time a breeze. Pros is an already great product with a very smooth, modern interface and the company keeps adding features, including some I didn't know I needed until it arrives! :-) Best of all, the support is exceptional. Cons The company-wide vs property-specific settings can sometimes get confusing because there are so many options. Also, a few features are hidden gems that take some effort to ferret out. The support is fantastic, and they sometimes reply after hours, but posted support hours are limited, especially for people on the other side of the country. Reason for choosing DoorLoop The interface was attractive, the price was right, and the company was doing the right things in the right way to provide an encouraging outlook. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.