# Page 4 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is DoorLoop the right Property Management Accounting solution for you? Explore 705 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211768/DoorLoop/reviews --- DoorLoop 4.8 (705) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 30th, 2026 # Page 4 - Reviews of DoorLoop ## Showing most helpful reviews Showing 76-100 of 705 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JV James V. Owner, Rental Property Real Estate Used the software for: Less than 6 months ### "50 Units- New to Doorloop and Loving It!" April 4, 2024 5.0 It has been great to move to software management, but I did need to have accounting help. Pros Live online updates to rent payments, maintenance labor charges and credit card expenses, once assigned to a unit. It used to take me 1-2 months to tally how much we have spent on a unit, now I can get it real time, which is powerful! Cons It was a daunting task to add in all expenses for the year in October when we started, but now it is just the monthly up keep, which is not bad. I wish there were additional ways to pay online for those that do not have bank accounts. The 3% credit card fee is not agreeable to tenants. Alternatives considered [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing DoorLoop Better overall fit for our size business. Review Source AK Aaron K. Owner Real Estate Used the software for: Less than 6 months ### "Great Value, Fresh Look to Property Management, Missing Mid-Term Market" September 17, 2022 5.0 We are a small real estate investment business that is growing. We needed to move away from the manual and paper way of doing business to expand and provide a better solution for our tenants. hits the mark to get make that transition and get started. Pros The UI is very intuitive and the features cover most of the necessary aspects of owning and managing a rental property. Cons Communication with the tenants. I like the ability to make announcements, but it would be even better to have threaded discussions with the tenants where the communication can be tracked and referenced later. The other piece that is missing is connecting with Furnished Finders \[SENSITIVE CONTENT\] for posting rentals and managing communication. The mid-term furnished rental market is not being served by any property management software. We require a blend between short-term and long-term features. Everyone is going after short-term (AirBNB) and long-term. There is a huge market for this and a giant void. Alternatives considered [Propertyware](https://www.capterra.com/p/25491/Propertyware/)[Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing DoorLoop Great value. I could tell it was a new thoughtful UX approach to property management. The features were priced right and are the right ones. Review Source Response from DoorLoop September 22, 2022 Hi, Aaron - thank you so much for your review! It's so great to hear that DoorLoop's intuitive interface and features have been assets to your business. We definitely hear your constructive feedback. We're thrilled to have recently announced that DoorLoop has raised $20M in Series A funding, which will enable us to further develop our product roadmap and expand the portfolio types we're able to support. You are correct that all announcements are logged. On top of that, logs are automatically kept of all tenant requests and any communication that happens within them. Communication features are extremely important to us, and we look forward to continuing to expand the ones found within our software, especially with the newly expanded array of resources at our disposal. Thank you so much for being a part of the Looper family, and we can't wait to keep growing with you! KK Karson K. CEO Real Estate Used the software for: 2+ years ### "DoorLoop is a Game-Changer" October 18, 2023 5.0 Pros At Victor Management, we've been using , and it has truly simplified our property management processes. DoorLoop makes it easy for our tenants to pay rent, access statements, make work requests, and engage in mass communications. These features align perfectly with the diverse property portfolio we manage, including short-term rentals, multi-family units, and commercial/retail/office spaces. DoorLoop has become an integral part of our operations, and we highly recommend it to anyone in the property management business. It's been a great addition to our toolkit. Cons The features I believe that are missing are the ability to have to bank accounts connected to a property:- One for rents- One for escrow funds Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/)[Lodgify](https://www.capterra.com/p/131924/Lodgify/) Review Source AH Andrew H. C.O.O. Real Estate Used the software for: 6-12 months ### "An amazing company with a stellar team!" July 26, 2022 5.0 has streamlined our daily workflow in many ways. The best part of working with Doorloop is the customer service. STELLAR! Pros It comes down to service. Our previous provider lacked quality customer service. is a breath of fresh air. They truly go out of their way to make this product the best it can be and to assist in training. The ENTIRE team is amazing. Special kudos to \[SENSITIVE CONTENT\] who consistently overcome hurdles we have faced and make this product perfect for our organization. \[SENSITIVE CONTENT\] makes is clear on a daily basis that his job doesn't stop with sales, he has become like a friend and he goes out of his way to be helpful! \[SENSITIVE CONTENT\] is the best, always sticks to his promises and figures out new ways to impress us on a daily basis! Cons Onboarding with a new software after 8 years with our previous company was tough, but went above and beyond to walk us through every step and make it so much easier. Reason for choosing DoorLoop 's SUPERIOR customer service won us over. The sales rep, \[SENSITIVE CONTENT\] , made us feel important and took time to listen to our needs and issues. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Terrible customer service that really made us feel like we did not matter. Review Source PA Paul A. President Real Estate Used the software for: 1-2 years ### "Easy tracking of payments" November 13, 2023 5.0 We are very happy with . It makes it easier for us to track charges and payments, as well as giving us access to a professional-looking statement for our tenants. Very happy with the online payments. Pros We love using to track rent charges and payments. This is the bulk of what we use it for. We do not yet use all of the accounting functions. It automatically posts the charges along with any late fees, and notifies the tenant of those charges. I love that it gives our tenants the ability to pay online, as so many things are done this way nowadays. They even have the option to pay with a credit card if necessary. I can print a statement any time, easily access copies of invoices, and add notes to their account. Cons We are a small property management company, so we probably use differently than others. Tenants are responsible for utilities, but our City requires the landlord (us) to keep utilities in our name. So, we charge the tenants to reimburse. Currently there is no way to post the charge and include an attachment of the bill that THEY can view in the portal. We have to create a separate communication and include that bill. So I'm doing everything twice. Also, I wish I could filter the lease search by property and also by "active" leases. Currently, it auto sorts to the tenants first name and if I set a filter for active leases, it still sorts the same way. Review Source KL Kaye L. Property Manager Real Estate Used the software for: 6-12 months ### "Property Manager Review of Doorloop" September 26, 2023 4.0 Solving having all of our software in one place. Its nice to have to go to for all of our management needs. Pros Product is easy to use overall. The display is nice, looks good and easy for tenants to use overall. I never have trouble finding what I need in the system Cons Sometimes the app is not accurate, or the search bars dont work in certain tabs of . Sometimes tenants say that they arent recieving notifications from announcements as well. Also would like character count to go up. Alternatives considered [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) We needed something to cater to our increase of units we manage Review Source PB Parker B. Owner Real Estate Used the software for: 6-12 months ### "Great for property managers and owners - from one door to many" October 12, 2023 5.0 Pros The product is fairly intuitive and has role based access that can be customized for various users of the system. The customer support is great and the online help and training is very good as well. The team takes time and quickly answers questions/concerns. The product is also improved regularly with new features and options made available nearly monthly. Cons The one feature I miss would be the ability to move a tenant from unit A to unit B during the lease period. This may be an edge case but I have had a few times where a tenant had to move to another unit but kept the original lease - requires you start over on the lease to accomplish this at the moment. Alternatives considered [Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/) Reason for choosing DoorLoop The licensed version of apartments.com was too expensive in my opinion and lacked some of the overall features of in comparison. Switched from [Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/) Feature set and overall cost of made it the preferred choice Review Source JS Jeffrey S. Front Desk Manager Real Estate Used the software for: 6-12 months ### "Polished and pretty, yet useful." January 26, 2024 4.0 It's been up and down. Coming from appfolio, the transition wasn't the best... but it wasn't exactly any one person's fault. Our entire database wasn't exactly "ready" for the whole transition. It was underestimated. Pros How much detail is shown about leases, and options within tenant pages. Cons The lengthy animations of dialog boxes sliding and moving, as well as the inability to press enter, or space to be recognized as a basic left click for whatever box is selected. Reason for choosing DoorLoop We hope that continues to meet our needs. We still have a couple of needs yet to be met, but that's more on the accounting side, and I, personally don't work very much on that side of things. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) An absolute lack of verbal for face to face support. ALL support was through service tickets and it was impossible to speak to someone for assistance. Review Source AB Alicia B. Property Manager Real Estate Used the software for: 2+ years ### "DoorLoop review" March 19, 2024 5.0 Pros Ease of access, keeping track of rent payments, vendor payments, and owner payments. Helps us as property managers manage our properties to the best of our ability. Cons Sometimes the techs are slow to respond to issues. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Easier to navigate, keep track of tenants, vendors and owners Review Source CP Christopher P. Property Manager Real Estate Used the software for: Less than 6 months ### "Great Platform and AMAZING Customer Support" January 8, 2024 5.0 My experience has been stellar. Whatever issues I have had are overwhelmingly made up for by their amazing customer service/support. I'd do it all over again if I had to. Pros It's a great and robust platform. Like anything, there's always room for improvement. And I'm looking forward to every improvement they make. However, by far the best feature and benefit is their AMAZING customer service and support. They have been very accessible and extremely patient with me. Their accounting knowledge has been very helpful, as I had very little of my own and don't enjoy it. So their help allowed me to get over that hurdle. Cons Setup and learning some of the procedures was most difficult for me. Set up was really my fault, as I was busy to and it takes time. Learning the procedures is really due to my lack of accounting lingo. Some of the steps weren't as intuitive as I'd like. But again, it's likely due to my lack of accounting jargon. Reason for choosing DoorLoop Most intuitive and seemed like the best to go with if I considered the best end in mind for my business. Plus, again, their support is great. Review Source JS Jacqueline S. Accountant Real Estate Used the software for: 6-12 months ### "I Love it!" January 26, 2023 5.0 Since I have been using it has saved me time and time is most important to me when working for two companies. It has been such a help and I love that DoorLoop automatically generates tenant Rent's without me having to enter them manually. Pros It is easy to use once you go through the training. It's accurate, time saving and well worth software. You won't be disappointed. Cons The training can be very long with learning certain things and there are a lot of tabs to click in order to get to something. Reason for choosing DoorLoop n/a Review Source TC Tara C. Property Manager Real Estate Used the software for: 1-2 years ### "Why I selected DoorLoop as my RE Property System" September 15, 2023 5.0 I wouldn't be able to effectively perform my duties as a property manager without this system. It would be archaic to do it how I did it 15 years ago (spreadsheets, etc). Pros The cost and the initial introduction to the product was very professional.Once I began using the system, the online chat for assistance was critical. They have helped ease me into the system and I still have so much to learn. Cons I am sorry I can't incorporate lease preparation in this system. Reason for choosing DoorLoop Cost, features and the initial introduction to the product. Review Source LZ Lana Z. Company Owner Real Estate Used the software for: 1-2 years ### "That's what you need for small business" October 6, 2023 5.0 I enjoy using Door Loop for over the year. Nice interface and many functions available. Pros I love that I can customize my overview and put my most important windows there, also all my information is in one place and can be found anytime. Customer service is outstanding Cons I would like to have an option to set text messages to my phone number or pop up notifications about tenant actions. Payment processing takes long time so sometimes it's up to 10 days between tenant payment and money being processed to my account. Also would be great to see every transaction separate, not in bulk. Reason for choosing DoorLoop We researched on operating system products and has best reviews. We decided to use it even that it was pretty expensive. Now I can say it was worth it Review Source TS Tiffani S. Managing Director Real Estate Used the software for: 6-12 months ### "Love this system" February 12, 2024 5.0 Simply LOVE this System! It makes all of our lives so much easier. Pros makes everything easier to see track and manage! Cons Don't think there is many cons we had some issues learning how to do thins early on but the help page or customer support had relieved/taught us how to get over or past everything we ended up facing! Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing DoorLoop Price and after our onboarding we felt confident in this system.. Review Source LD Leif D. Property Manager Real Estate Used the software for: 6-12 months ### "One Year In, using DoorLoop" November 16, 2023 5.0 After using two different programs in the past, it was much easier to make the switch. I am enjoying the easy handling of the program, I would like to see some changes in the payout area, such as a less expensive way for tenants to pay their rents. Some do not have checking accounts, and debit cards/prepaid cards is all they know. The higher percentage kills them to process a monthly rental payment. Pros The ability to of having a lease signing program in , instead of having to copy and paste your documents in a different system. This allows for less mistakes to be made. Cons Having to reset rental applications due to issues within the system. We have had to give refunds, so prospects could submit another application to apply for one of our rental properties. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) I used that program when I worked for another company. When I started this company, I had input to give to the owners, based on experience. Review Source Response from DoorLoop November 16, 2023 Leif, Thank you for your review of DoorLoop. We strive to ensure that the system works for everyone, and we're glad that it's making your life easier with our signature templates. As a sneak peek into the coming month of DoorLoop we're actually updating the rental applications to fix the exact problem you've had (as well as just make it better to look at for you and your prospects). We can't wait to see you continue growing! TB Travis B. Owner Real Estate Used the software for: 1-2 years ### "A pretty solid choice for property management" November 11, 2023 5.0 Customer service has been great and I'm optimistic that will continue to improve their software in the near future. Although the text limitations and communication credits are annoying, I'd still choose this software over the competitors. It's simple to setup, tenants seem to enjoy the mobile app, and is reliable for collecting rent, assigning tasks, etc. We've tried 3-4 other management software options and are proud to stick with Doorloop as we grow. Pros Customer service is incredible. Software is reliable and adequate. Cons Text messages are limited to 140 characters through the portal. Communication credits are required for lease signing. These credits cost money in addition to the monthly payment. This seems like a silly money grab and should be included in the premium. There could be more automated features for lease signing fields. Review Source ES Evan S. Co-Founder/Managing Partner Commercial Real Estate Used the software for: Less than 6 months ### "Happy enough for now, it works" February 21, 2023 4.0 Pros Saves us money versus quickbooks with payment processing fees. Has some more property management features than quickbooks. Cons Not the easiest to learn/onboard, has recquired hours of additional sessions with customer support staff. Lack of forecasting and tracking is disappointing, also the lack of interest in pertinent feedback suggestions/requests been upsetting when we know these will continue to be issues moving forward. Reason for choosing DoorLoop Price, user interface Review Source Response from DoorLoop February 23, 2023 Hi Evan, Thank you so much for your review! We're so glad that DoorLoop has helped your business save more time since switching over from QuickBooks. We're sorry to learn that your onboarding process hasn't been ideal. It's really important to us to offer world-class Customer Support that is readily accessible to our users, and we hope that this access has been helpful. As far as suggestions go, we always welcome your feedback! Our product roadmap is determined primarily by our members' feedback, so we highly value your opinion and develop our software to meet the most popular requests we get. If you ever have a feature request or suggestion, please don't hesitate to let us know here: https://www.doorloop.com/updates KH Keith H. CFO Real Estate Used the software for: Less than 6 months ### "From no record keeping to full recordkeeping." November 29, 2023 5.0 I have used lots of online systems in my life and am a Salesforce administrator. I judge systems by how easy they are to allow intelligent people to do simple tasks. If that is not possible the rest does not matter. The system will not be used. accomplishes this and we are getting the data into the system. Pros I liked that when I showed it to my workers they immediately said "this is easy". Everything else is secondary. That is they key. They should not have to know arcane accounting principles, etc. That stuff should be hidden from them. But they should feel like they are power users at the same time. Cons I think it should be easier to do more advanced accounting concepts without having to resort to Journal Entries. For example, there is no reason that should not be able to handle depreciation with standard profiles for 5, 7, 15, and 27.5 years. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing DoorLoop Quickbooks is built for Accountants. That is not what my workers are. Excel is built for number Gods. Many corporations are run on Excel but what they save in not buying a platform the spend in people that know how to use it. Neither of these were options for me. Review Source CM Corrine M. Administrative Assistant Management Consulting Used the software for: Less than 6 months ### "Huge Success!" December 29, 2022 4.0 There are hiccups with any new application or program. The hiccups with have been minimal and easily remedied by the simple fact of the company's attention to their customers. The online tools are a tremendous help, the online chat support personnel are extremely knowledgeable and professional. Once up and running, we were not abandoned like so many other programs do. The support continues and check ins from staff continued even after we were up and running. Pros The fact that the owners now can see for themselves the rent information and outstanding balances has been the most beneficial - so far. We have barely scratched the surface on what this product can do and it has already been saving us time, money and energy! Cons There are some items that could be tweaked but I haven't found a feature that falls under not liking this product. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing DoorLoop Cost and ease of use. is SUPER user friendly and interface is very intuitive. The unlimited users and the amount of additional resources and templates available make this a most cost effective choice in property management software. Review Source PC Patricia C. Chief Financial Officer Religious Institutions Used the software for: Less than 6 months ### "Blessed Reviews!" April 17, 2024 5.0 Enlightening, a pleasure to work in the program and the support and people with the support and training are a total blessing and exception to the very best I have experienced! Thank you so much to these dedicated educated people. Pros Just the simple straight forward use of this great software program and that it keeps me on track without worry. Cons At this time there is honestly nothing that I do not like! Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing DoorLoop I needed a complete (nothing left out) software to make sure I had everything covered when renting. Review Source KJ Kay J. Office Clerk Real Estate Used the software for: 6-12 months ### "I am Loving This Program" September 12, 2023 5.0 Pros This program has made a huge impact on us. After over thirty years of managing rentals the old-fashioned way, we were forced to find a better solution when the person who handled everything became ill. We didn't know what we were doing or how things were supposed to be done. With the help of the folks at , we were able to transition to a system that makes everything so much easier and faster to do. Cons Once we grew accustomed to a new way of doing things, our property management has become so much more efficient, the tenants are happy and the owners are happy. is continually making updates and improvements, the program is simple to use, and the support team is always so helpful when we have a question. Review Source HK Harsha K. Property Management Real Estate Used the software for: 6-12 months ### "All tools for property management and rental collection" March 17, 2023 5.0 Pros This is a great alternative to quickbooks which has reduced my cost.Since I'm not from accounting, this helps me with the ease and generate reports. Cons Few more reporting and added features would be nice. And I understand few changes are coming Review Source MP Michael P. Business Manager Commercial Real Estate Used the software for: 1-2 years ### "Baldwin Park Review" October 19, 2023 5.0 We're new in the game of real estate but we have two apartment complexes and 140 units. This makes managing them very easy for first timers. I do believe the price is a little high compared to other programs, but we find worth it. Pros The ease of use between multiple bank accounts is a lovely feature. Tracking expenses and i love the reports we can get from a click of the button, like the rent roll. Cons weve been wanting p2p direct messaging between us and a tenants on like some competitors have. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing DoorLoop same reasons above Switched from [TenantCloud](https://www.capterra.com/p/133029/TenantCloud/) functionality and navigation is much better. TC is not good when you have multiple bank accounts for accounting purposes. Review Source TW Tommy W. Operations Manager Commercial Real Estate Used the software for: 6-12 months ### "DoorLoop Review" November 3, 2023 5.0 has overall made property management easier for our company. The automated processing and accounting for rent payments is help. We also find the "Connect to Bank" feature helpful with reconciliations. Pros makes it easy to access all of your property management needs in one place. Cons We have had a few issues here and there with the payment processing, but they were resolved. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) We made the switch for the online payment processing. We are still using QuickBooks desktop for the first year as we onboarded after the first, to ensure accurate financials. I hope to move our accounting over to completely in 2024. Review Source RH Ryan H. Partner Real Estate Used the software for: 1-2 years ### "Solid tool for users for small property managers" January 3, 2024 5.0 We have had a positive experience with as our business has grown. It meets our base needs. Pros Ease of use and customer service. The base rigidity of the system make it intuitive and easy to navigate for almost all users. Cons They have been evolving and some of their base processes change. They do it for improvement, but it is difficult as an existing user to change processes on the fly. Their release implementation could be better. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing DoorLoop Ease of Use for small property management. Customer support for smaller PMs. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.