# Page 5 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is DoorLoop the right Property Management Accounting solution for you? Explore 705 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211768/DoorLoop/reviews --- DoorLoop 4.8 (705) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 30th, 2026 # Page 5 - Reviews of DoorLoop ## Showing most helpful reviews Showing 101-125 of 705 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CG Colin G. CFO Real Estate Used the software for: 1-2 years ### "Easy Product to Use for Property Management and Accounting" June 6, 2023 4.0 Pros software is easy to use and the reporting at the property level is essential to making informed businesses decisions. Cons It would be great if had a history of journal entries so you could go back and audit if a mistake was made. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Needed detailed financial statements. Review Source Response from DoorLoop June 16, 2023 Thank you so much for sharing your positive experience with DoorLoop! We're thrilled to hear that our software has met your expectations and provided you with a seamless property management solution. We appreciate your kind words and look forward to continuing to serve you in the future. If you ever have any questions or need further assistance, please don't hesitate to reach out. AM AMY M. Manager Real Estate Used the software for: 6-12 months ### "DoorLoop is great! " April 2, 2024 5.0 110% ------------------------------------------------------ Pros Everything. Ease of access, ease of use, ease of help if needed from chat. Cons Some areas of use can be confusing, but the assistance received from negates this con as they are so helpful and quick to respond. Review Source CM Carolyn M. Owner Real Estate Used the software for: 1-2 years ### "Real Estate Property Management" June 15, 2023 5.0 I love using and have even recommended and owner to use this platform as well. It has helped me organize all my properties. Pros It is a user friendly for people who need a software to help hold all real estate documents and be able to allow tenants to pay their rent through. I use the website and app on my phone, as they are both very useful. Customer service is a plus, they are always there to help on chat or zoom. Cons The third party merchants they use can be difficult to work with, but they have since change merchant. Review Source Response from DoorLoop June 16, 2023 Thank you so much for taking the time to share your positive experience with DoorLoop! We're thrilled to hear that our property management software has been user-friendly and helpful for you, especially when it comes to organizing real estate documents and facilitating rent payments for your tenants. Your feedback means a lot to us, and we're committed to continuously improving our services to meet your evolving needs. If you ever have any further suggestions or require any assistance in the future, please don't hesitate to reach out to us. We're here to help! Thank you for choosing DoorLoop as your property management solution. We appreciate your trust and look forward to serving you for many more successful years. MD Matthew D. Manager Real Estate Used the software for: Less than 6 months ### "The best parts of Gmail and Quickbooks Combined" August 15, 2022 5.0 So far I have been extremely satisfied and my experience seems to only be getting better and better. The support has made the clunky transition between PM software way less daunting. Pros I was drawn in by the aesthetic and features of the platform, captivated by the intuitive, simple, and effective features, and wow'ed by the above and beyond customer service. I was previously using quickbooks and it was a little clunky and relative overkill for what we needed out of our accounting software. This simplified the process while consolidating the management side of what we needed. Having multiple properties across multiple LLCs manageable from one screen is already a big time saver. Cons Most of the features that are missing are currently being added. One things I would be interested in seeing is a way to pull information from receipts to auto populate into bill pay fields (though, I realized this is a feature that is a bit more complicated to add). The fact that you can attach photos and documents to each bill satisfies that for me. Alternatives considered [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing DoorLoop Ultimately the User Interface sold me. However the customer service really has blown me away. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) More streamlined software to manage multiple properties and automate our accounting. Review Source Kathryn R. Owner Real Estate Used the software for: 6-12 months ### "Great tenant app!" December 29, 2023 5.0 Great! The main drawback was my having limited time to learn the new software. But that's on me. :) Pros It creates a central location for all tenant/landlord communications. It provides an easy way for tenants to log maintenance requests, pay rent, and manage our relationship. Cons The set up wasn't perfect. My duplexes were entered incorrectly and I had to redo a lot of it myself. Review Source SL Samantha L. Owner Real Estate Used the software for: 6-12 months ### "Worth the money!" June 28, 2023 5.0 100% Top notch. I love it. Pros The product is very easy to use for both the tenant and the landlord. During the demo call I was expecting them to tell me at the end and I'm glad they did. I did some research prior to booking a demo but stuck out the me the most. When I heard that we could have 20 properties under one account for one price, I was sold. We have the intention of building our real estate business to over three homes this year and to find out that I could use one price for 20 properties, that was amazing. Once I actually paid for the system, I had amazing help from the staff at Door loop, Constant support, and it's just so easy to use! I will be keeping Door Loop for a very long time! After paying for this service, renting properties to tenants have been a breath of fresh air. There is so much stress that we no longer have to deal with. Cons Honestly, as of right now there's nothing that I can say that I do not like about door Luke. They have been such a great service to me and it has helped me out a lot. We were dealing with a tenant that always paid late and since door loop has came into our business, it's been a breath of fresh air. Reason for choosing DoorLoop The system looks modern, very easy for tenant and landlord to use, it had so many customizations. Review Source AP Anthony P. Owner Real Estate Used the software for: 1-2 years ### "Best Software Company" November 13, 2023 5.0 Pros is an excellent product and I could give a long list of why this product is better than some of the alternatives on the market. However, what makes DoorLoop superior to other options--is the company and their customer service. They want to hear your feedback and always have new updates being released to further improve an already great software. If you run into issues, or if any of your clients/tenants have issues, their support team will always make themselves available to you, your clients, or tenants. Cons The biggest problem I have with is not being able to delete inactive bank accounts and other inactive things like past tenants, old prospective tenants, and old properties. Review Source EV Edward V. Co- Owner Real Estate Used the software for: Less than 6 months ### "Small property firm looking for efficiency & scalability " February 16, 2023 5.0 No pressure sales team, responsive help desk and a clean looking and efficient product. We would recommend to small, medium and growing property managers alike. Pros Cheaper options for starting small, before tiering as the business grows and additional features are needed. It's very easy to set up the basic info to get started. Cons As with most applications, it takes some practice to learnthe nuances of the system - ensuring payments match with charges and automating deposits required some practice to ensure cash flows match. Not a complaint, just an appreciation of the need for some patience. Reason for choosing DoorLoop Product offering, cost and customer service. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Automation of multiple systems into one - excel sheets, seperate email, seperate banking etc Review Source DG David G. Owner/Manager Real Estate Used the software for: 1-2 years ### "Over a year of experience with this new product" February 22, 2023 4.0 A good experience for a new technology. Good customer support as they build out the product. Pros The UI was what we were looking for. We started with task tracking as a priority, but their lease management is good and their tenants portals with the easy set up is terrific. Cons Sometimes there are reports we are like that they do not yet offer but they are slowly getting them all there. Sometimes how they associate things takes awhile to get comfortable with. Reason for choosing DoorLoop Newer UI, streamlined use cases. Seemed like it was the key functionality without lots of overhead. Review Source Response from DoorLoop February 23, 2023 Hi David, Thank you so much for your feedback! Having an easy, clean UI is a huge priority for us, so we are glad to know that you find it helpful. Thank you for your feedback about reports. We are constantly aiming to make our reporting features as powerful as possible and will be sure to take your feedback into account. Have a great day! EC Ellen C. Owner Real Estate Used the software for: 2+ years ### "DoorLoop review " October 19, 2023 5.0 We love its been a lifesaver and stress reducer for all of us. Pros We use daily. Each member of our team can log in and view rent paid, rent due and repair requests. Having it all in the same place is priceless. Cons I don't really have anything I don't like about . There are upgrades often so many issues are addressed as needed. Reason for choosing DoorLoop I checked many other systems out and has everything we need in one and the charges seem to be less overall for what we needed for our business. Review Source VR Verified Reviewer property management Real Estate Used the software for: 2+ years ### "doorloop has made our life easier" August 4, 2023 5.0 extremely positiver Pros plaid integration, online payments, reporting Cons occasional issues with plaid, app isn't great Switched from [LandlordMax](https://www.capterra.com/p/14444/LandlordMax/) old one sucked Review Source JR Jenny R. Owner Real Estate Used the software for: 6-12 months ### "DoorLoop for Manging Long Term Rentals" June 19, 2023 5.0 I found myself comfortable using almost immediately. It is easy to use and has clear menus to move about. Being in a browser based software allows me to use duplicate windows so I am on multiple screens at the same time. Pros The excellent customer service has been the most important feature for me. Any issues I encounter are usually easily solved by chat. For more complex questions I can book a one-on-one meeting. I like having all my property management tasks in one place. Cons I do not really have anything I don't like about . Review Source DH Dijana H. Owner Real Estate Used the software for: Less than 6 months ### "Very Happy Customer" March 29, 2024 5.0 I am an army of one right now, with my start up business, and 's intuitive features, ease of use, accounting and customer service have made the endeavor very manageable. Pros The robust, but easy to use, accounting system was my main draw to , but I have been pleasantly surprised by rest of the features. Owner and tenant portals, customizable website, using my own California Association of Realtors leases, and organization of my properties has been a pleasure. The customer service has also been wonderful. From my rep, AJ, who patiently explains everything to me, to the help bubble online. Even AJ (a different AJ from my rep), who took care of my website, is very easy to work with and EXTREMELY helpful. He sends me personalized videos of how to fix any issues I create on my site AND fixes them for me. I am not an accountant, have never wanted to be an accountant, and do not like accounting, but DoorLoop makes the process painless, for which I am very grateful. Cons I manage both short and long term rentals, so I wish the website was able to add a date feature to search for homes. Since I do not manage that many properties, this is not a huge issue, but if I grow much bigger, I think it would be a nice option to have. Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) I switched because Hostaway's accounting system was not user friendly for multiple payments from guests. They are set up to support the big vacation rental software systems, not for people that pay monthly. It was very difficult to stay organized when using this product. Review Source AG Andrew G. Owner Real Estate Used the software for: 1-2 years ### "A+++ Highly Recommend" January 18, 2023 5.0 well im staying with them... if i didn't like it I wouldn't be staying!! Pros I most importantly love the customer service. if you have an issue you cant figure out you hop on to the chat and they help you. if it is a more complex issue you schedule a zoom call and they walk you through it. They help teach you how to do what you need and not just how to bandaid fix it Cons they are a new company, still working out some kinks, but they are working them out, its a great platform and has vastly improved over the last year in my opinion. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing DoorLoop cost Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Needed something that was less expensive for tenants to pay online as well as a system that help via automation of simple tasks. Review Source CS Chris S. Owner Real Estate Used the software for: Less than 6 months ### "Best software out there for small-mid size real estate companies" March 13, 2023 5.0 offers a straight forward, easy to implement, well supported system. There really isn't a better way to summarize the system. Pros There are way too many things to list that I like about here, but the short answer is simplicity. The system is designed to be used by anyone, and implementation is fairly straight forward, and the customer support/onboarding ROCKS! I have used other sytems 10x longer than Doorloop, and still struggle to find my way through other systems. Doorloop is the easiest to use, simplest to implement, and best supported product on the market from what I can tell. Cons My only complaint about the system is some of the menus are a little clunky between different portfolios, especially around storing leases. This is largely a end user issue once you understand the system, but it is one of the few things I had to bug support about (and they answered it thoroughly). Switched from [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) Rent Manager is clunky and the support isn't great. Review Source AF Austin F. Property Manager Real Estate Used the software for: 1-2 years ### "Doorloop has been crucial to my business!" January 25, 2024 5.0 I love it. I am able to do everything I need right inside . Any time I have had issues, support is there for me! Pros Starting with finding the right tenant all the way to paying the owners, is the one stop shop I needed to start and grow my property management company. The constant upgrades and evaluations have kept me happy. I will gladly be staying with doorloop! Cons I have to keep an active property specifically for "viewing application". I want to do a basic screening for prospects before letting them in to see a home. This is a work around that does cost me to do. Reason for choosing DoorLoop Price and the features provided were reasonable to allow me start my business as a property manager. Review Source PJ Penny J. COO Real Estate Used the software for: 1-2 years ### "I cannot imagine property management without our doorloop" January 1, 2024 5.0 Amazing the difference in tracking everything! Pros I like the ease of use. I use most all of the features for our small business of 12 units. Having everything in one place. Cons I am not that technology savvy, but I was able to set up three different sessions with door loop and now find it easy to use! Customer service VERY helpful. Reason for choosing DoorLoop Did not look at others. I investigated this product and found it reasonable in cost and would meet my needs. Review Source RL Renan L. Manager Real Estate Used the software for: 2+ years ### "Saving time and energy with DoorLoop" January 15, 2024 5.0 Door Loop Software stands out as a comprehensive and user-friendly solution for access control management. Its intuitive interface, robust features, and seamless integration capabilities make it a valuable asset for organizations seeking to enhance their security infrastructure. While no software is without its areas for improvement, Door Loop Software certainly deserves consideration for those in need of an efficient and reliable access control solution. Pros One of the standout features of Door Loop Software is its user-friendly interface. Navigating through the system is intuitive, making it accessible even for users with minimal technical expertise. The clean design and well-thought-out layout contribute to a positive user experience. Cons While Door Loop Software impressed me with its overall functionality, there's always room for improvement. A more detailed user guide or tutorial section could be beneficial for users who are new to access control systems. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) has more helpful features and I can centralize all info in the same place. Review Source MO Matt O. Owner/Operator Real Estate Used the software for: 1-2 years ### "Excellent Property Management App" May 23, 2023 5.0 Pros I love being able to use the app from my phone to monitor payments and tenant maintenance concerns. The ability to generate e-signatures for leases is a huge plus as well. Overall the platform is very user friendly and I would highly recommend it. Cons The only thing I would like is to be able to send longer text messages for the tenant communications/announcements. Reason for choosing DoorLoop gave me an option for the size of my rental portfolio whereas some competitors required higher number of rental units. We just aren't there yet, so I appreciate Doorloop for allowing the small guys a chance to use a platform like this. We look forward to growing with you. Review Source IO Isabel O. Manager Real Estate Used the software for: 1-2 years ### "User friendly, very easy to use." February 2, 2024 5.0 My overall experience with has been positive. The platform is user-friendly and provides efficient solutions for property management. I appreciate its features and ease of use. Pros I appreciate for being a very user-friendly platform. Cons I didn't encounter any significant issues with ; it's a very user-friendly platform. Reason for choosing DoorLoop I chose over alternative products because of its user-friendly interface, comprehensive features, and positive reviews from other users. It seemed to offer a well-rounded solution for property management, making it the preferred choice for my needs. Review Source HW Heidi W. Property Manager Real Estate Used the software for: 6-12 months ### "Best Property Management Software out there!" January 21, 2024 5.0 Its great. I have used other software programs in the past and nothing compares. I give them 9/10! I see my business using for a very long time! Pros Everything! But I would have to say that the immediate online help center has been huge for me being new to this program. But also the overall ease of use and super friendly interface. Another major perk is the owner and tenant portals that your clients have 24/7 access to all their financials, rent payments, and maintenance needs. Cons I wish they could update or switch their outgoing payment processor. I do not like checkbook.io and how outdated it feels and looks. Also the processing time with them is too slow. I just end up transferring rents from my business bank account instead. Its an extra step for me, but I can get my clients/home owners paid way faster Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) They sucked. Very user UNfriendly. Also it was very challenging to learn, and I have no chat or online support. Review Source MJ Mike J. Broker Real Estate Used the software for: 1-2 years ### "Great product with loads of information." February 17, 2024 5.0 So far, one of the best systems I have used. Pros Ease of access and the ability to put as much as possible on "cruise control." Cons Charges for signatures. I am looking at other options or how to upgrade. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/) Reason for choosing DoorLoop User interface. Appealing to the eye. Ease for everyone from us, to owners, to accountants can get what they need. Review Source CP Cassandra P. Assistant Real Estate Used the software for: 2+ years ### "Ease of Use Property Management" April 22, 2024 5.0 Pros It is so much more user-friendly that other options on the market. Definitely better than trying to keep track of various spreadsheets. Love being able to keep all our documents attached directly to tenant or lease files or buildings as appropriate. Has saved time and money on doing taxes at the end of the year due to the excellent reports generated. Cons Some bugs in the system but each time I've been able to get them addressed pretty quickly. Review Source KB Kyra B. Manager Real Estate Used the software for: 1-2 years ### "The Cheapest Business Partner you'll ever have" April 5, 2024 5.0 We were hiring out for our property management but were having issues with them. Once we found we felt like we didn't need to hire out for property management any more and took it over ourselves. DoorLoop gave us a lot more freedom and control over our business and that has helped us to grow. Pros The customer service department is amazing. The Tenant portal and Leasing portion of are my favorite and most used features, but I use and love most of the features offered. Cons I have difficulty remembering the correct way to get to the feature I want. Do I start from Leases, or People...but that's when customer service comes into play and they get me where I need to go every time. Review Source MC Miles C. Property Manager-in-Charge Real Estate Used the software for: Less than 6 months ### "I'm loving DoorLoop!" February 2, 2024 5.0 Pros There is a lot to list as to why I genuinely suggest to fellow property managers. For one, ease of access and design. In the property management world there is a lot of complexity. DoorLoop solves this by their minimalistic design but in depth features. The customer success extremely fast and always there to answer questions and troubleshoot. I can't say one bad thing about anyone that I have interacted with. Please don't change this because people make companies great and if you veer away from this, it will affect your bottom line! I've seen it happen countless times. Cons I know its coming, and I can't wait, but inspections. It is VERY important as a property manager to be able to conduct inspections of our properties. Right now i am using a third party app to do so which isn't ideal. I will be very excited once it releases! Also, from previous experience in competitive property management software, its important to be able to attach bills and expenses to tasks and maintenance requests. As of now I can only reference them between each other in the notes section, being able to see bills and expenses live in maintenance tasks or orders would be amazing! Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing DoorLoop Price was competitive and I loved the design and functionality that it advertised. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.