# Page 2 | DoorLoop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is DoorLoop the right Property Management solution for you? Explore 703 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211768/DoorLoop/reviews --- DoorLoop 4.8 (703) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 3rd, 2026 # Page 2 - Reviews of DoorLoop ## Showing most helpful reviews Showing 26-50 of 703 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Al S. Owner and Property Manager Real Estate Used the software for: 1-2 years ### "Doorloop is the my top choice." November 6, 2025 5.0 I have tried several property management softwares, and I have found Doorloop to be the most intuitive and easiest to use. Their customer service and training are patient and top notch, and they are not stagnant they are focused on using AI to advance the software for their customers. I self-manage 75+ units and it would be chaos without doorloop. Pros Interface is user friendly and intuitive, I have a lot of lower income tenants, and they use it and understand it. Also, I love the text notifications, especially when there is a freeze or emergency announcement, I can contact all my tenants very quickly. Also, the app stays logged in, so I can input rent collection as I receive it in any form. Cons None, their might have been a few early on, but they are great at evolving with enough feedback from users, their customer service is very responsive which helps with learning curves and issues if there are any. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing DoorLoop most bang for your buck, user friendly, flexible costs Review Source Response from DoorLoop November 13, 2025 Helping your business succeed is what we're all about. Thanks for trusting us with your property management needs, Al! MG Michele G. Vice President Real Estate Used the software for: Less than 6 months ### "Happy Customer! DoorLoop is GREAT!" October 27, 2025 5.0 EXCELLENT experience. Seriously, I have nothing negative to say about DoorLoop. We just went active October 1, but so far there have been no issues. Pros Customer Support, Ease of Use, Payment processing, Rent Collection. Doorloop sets up various zoom meetings prior to going live where they walk you through the software. If you have any questions, you shoot them an email or ask their AI assistant Gary, who has also been a great help if you need to learn how to access or do something. They are ready available any time you need them. Best service ever. Cons When entering a bill it would be easier if the tab button was active to be able to go to the next box verses using the mouse. :) Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Because Appfolio's customer service is the absolute worst I have ever experienced. Especially, for the price. We had been with them since 2016. They lost a good customer because of the lack of service when needed. Review Source Response from DoorLoop November 4, 2025 Hey, Michele. Thanks so much for your kind words. Let's keep growing! JL Jim L. Broker Owner Real Estate Used the software for: Less than 6 months ### "DotLoop Platform" March 5, 2026 5.0 Very positive! I think the platform is very intuitive, and user friendly. The AI component is also a helpful add-on for the tenants. Pros I love the feature that allows tenants to pay rent online which includes notifications for rent due, late fees, and current balances on their account. I also like the direct messaging feature between me and the tenants., and the feature that allows tenants to put their maintenance requests with photos and descriptions on the platform without having to call us. Cons Response time from customer service, though I think that is being corrected. \[sensitive content hidden\] , the customer relations manager that is assigned to me though is awesome. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Reason for choosing DoorLoop Features, cost, ease of navigating the system. Review Source Response from DoorLoop March 6, 2026 Hi Jim, thank you so much for your kind words. We appreciate the feedback about customer service and will pass this along to our team. Let's keep growing! Eddie B. Owner Real Estate Used the software for: Less than 6 months ### " Great Features, But Major Flaws and No Follow-Through" July 28, 2025 2.0 Customer service seemed great at first, but once you’re signed up, it turns into a lot of runaround with no real resolution. Issues get dragged out, and you’re left waiting with no fix in sight. Disappointing overall. Pros What I liked most about DoorLoop is that it allows me to generate a balance sheet per property. That’s been a helpful feature for organizing my finances. Cons What I liked least is the inability to void vendor payments that didn’t go through. Even after two months, the payment still shows up on the vendor’s portal, and there’s no way to fix it manually. I’ve spent hours on this issue with customer service and still have no resolution. This is a basic function that should work in any property management system. Alternatives considered [TurboTenant](https://www.capterra.com/p/147659/Turbo-Tenant/) Reason for choosing DoorLoop Balance Sheets per property, and I thought the customer service would be better. Review Source Response from DoorLoop July 30, 2025 Hey Eddie, thank you so much for bringing this up to our attention and getting on the phone so quickly with us. We look forward to getting this resolved for you soon. AB Amy B. Property Manager Owner Accounting Used the software for: 6-12 months ### "Sharing my FAVORITE part of DoorLoop..." July 9, 2025 5.0 As a new property manager since November 2024 managing 35 single-family homes, I’ve found DoorLoop to be user-friendly and sufficient for a newbie. Pros As a new property manager since November 2024, managing 35 single-family homes, I’ve found DoorLoop to be incredibly helpful—but what truly stands out is the ability to book bookkeeping sessions with \[sensitive content hidden\]. Accounting can be tedious or confusing at times, but booking 50 minutes with \[sensitive content hidden\] for just $99 is an absolute game-changer. We get so much accomplished in each session, and I walk away having learned something new every time. He's become a regular part of my routine, and the support is not only affordable but invaluable. Cons What I like least about DoorLoop is that their chat support isn’t available in the evenings. I do most of my accounting at night since my days are spent in the field with clients, owners, and tenants. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Rentvine](https://www.capterra.com/p/10003137/Rentvine/) Reason for choosing DoorLoop I had only a few doors at the time which impacted my decision, as well as the cost. Review Source AB Ashley B. owner Real Estate Used the software for: 6-12 months ### "Would choose them again" October 27, 2025 4.0 Im glad I went with DoorLoop. They've been great. The people have been helpful and the transition was pretty easy. Pros value, ease of use, easy customer service. Use of ai to help with problems initially. I came from AppFolio and it has been pretty easy learning this platform Cons issues can take a bit longer to fix as this company is not open past 5 est and on the weekends. An answer or solution may have to wait. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) started my own compnay and didn't have enough properties for AppFolio Review Source Response from DoorLoop November 10, 2025 Thank you for trusting DoorLoop with your growing business needs! DH Dustin H. Property Manager Real Estate Used the software for: Less than 6 months ### "DoorLoop is Solid! " December 7, 2025 5.0 I tell everyone that asks me about DoorLoop what do I like most...having a solid solution that is backed by great support is rare. This combination is rare to find in any SaaS platform. Pros The customer support is truly top notch! There has never been a case where we have not left with the issue resolved and walking away with more confidence and knowledge. Cons There is a learning curve but this simply could be as many of us are new to using this kind of platform. Not much I could say that I like least...maybe the slow payment processing but other than that it is great. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing DoorLoop Appfolio felt like a clunky Excel spreadsheet from 2005. Review Source Response from DoorLoop December 9, 2025 Thanks, Dustin! Your team and your business deserve only the best. Glad to be your property management software partner! EC Emily C. Office Administrator Real Estate Used the software for: 1-2 years ### "Love this software!" September 26, 2025 5.0 Pros The easy access for our tenants. They enjoy seeing all their transactions in one click without any issues! Cons We have not had any issues with DoorLoop the entire time we've used their software. We would highly recommend! Switched from [Rentec Direct](https://www.capterra.com/p/120753/Rentec-Direct/) Could not track rent correctly for tenants. Review Source ME Michelle E. Finance Officer Real Estate Used the software for: Less than 6 months ### "Do not recomend" July 9, 2025 1.0 Terrible. Their customer services, barely knows how to help you. The onboarding team, was non existent, there are constant flaws with their system. Pros Honestly, the only decent item is balance sheets per property. Other than that its not a good system Cons It boasts property management, but their accounting aspect is terrible and they constantly have "glitches" Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Because they boasted property management and ease of use for managing multiple properties Review Source Response from DoorLoop July 16, 2025 Hi Michelle, we are so sorry to hear about the experience you had and this is definitely not what we strive for. We would love to reach out and help but can't find you based on your last name. Can you please reach out to us directly and mention this review so we can get you to the right person? Thank you so much, looking forward to speaking soon. EK Eli K. Property manager Accounting Used the software for: 6-12 months ### "Expensive and Lacking Support" December 24, 2024 1.0 The software itself is not updated regularly, which means you'll be working with outdated technology. This is unacceptable, especially considering the premium price. Unless Doorloop significantly improves their customer support and software updates, I strongly advise against using their service. Pros Not recommended. Doorloop is overly expensive and fails to deliver adequate customer support. Poor value for the cost. Cons After purchasing their plan, I found it impossible to get help from their customer support team. It seems they're only interested in making sales, not providing assistance. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Disappointing experience with Buildium. Despite their promising property management features, their customer support is virtually non-existent. Review Source Response from DoorLoop February 13, 2025 Hi Eli, we're extremely sorry and upset to hear about your experience. I see our team tried reaching out a few times but hasn't been able to reach you. We're going to have another member try reaching out to you again this week so we can learn how we can improve and make things right. Thank you so much for letting us know, we're on it! RM Ryan M. Owner Real Estate Used the software for: 6-12 months ### "Great for managing property in the modern age." March 26, 2025 4.0 It's easy to use and setup, and I really like the templates for leases, forms, etc - by state. You can be in any state and have legal forms at your disposal which is very useful for smaller firms. Pros I really appreciate the features of DoorLoop and easy of setup with templates for forms, leases, etc. Cons I was not able to find anything I didn't like about DoorLoop at this time. Review Source Response from DoorLoop June 18, 2025 Thank you so much for all the love and support Ryan! NS Nicole S. Investment Manager Real Estate Used the software for: 6-12 months ### "Highly recommend DoorLoop " October 6, 2024 5.0 We use DoorLoop to manage 20 properties in a few states and the ease of this software makes it easy for us to do that. Pros DoorLoop has been a great management tool for our rental properties Cons We don't have a single complaint for DoorLoop. Review Source oluwaseun D. Engr Information Technology and Services Used the software for: I used a free trial ### "ebonyreviews" July 16, 2024 5.0 Experience and more upgrades for better performance Pros Good landing page design and delivery and , marketing strategies Cons One of the best business networking and promotion Reason for choosing DoorLoop To discover the best with affiliate marketing Review Source BF Brandon F. Director Real Estate Used the software for: Less than 6 months ### "The Perfect Tool For Small Portfolios" January 16, 2024 5.0 We are glad that we found DoorLoop at the beginning of our management process. It made everything much more simple. Pros DoorLoop has most of the tools needed to be a successful property manager. For the most part, it is easy to set up and use. No need for external tools, such as Excel. Portals, websites, and communication tools really add to our professionalism. Cons More complicated lease terms, such as those used with Student Housing, are not always simple or possible to set up in DoorLoop. Reason for choosing DoorLoop Price and fit was better with our portfolio size. Review Source MR Melisa R. Property Manager Real Estate Used the software for: 1-2 years ### "Well organized, easy to navigate" March 21, 2024 5.0 Pros The ease of navigating throughout the platform. If I am not finding what I am looking for or I am not sure how to do something the support is always there! Cons When updating rents or the lease it takes about a day for the rent charge to show up in tenants transactions. Often there will be duplicate rent charges, sometimes on the correct day of the month and sometimes not. Review Source AT April T. Administrator Real Estate Used the software for: Less than 6 months ### "Streamline " February 1, 2024 5.0 Very pleasant and easy to use. Easy to find everything I need in one spot. Great educational videos. Pros Having a place for the tenant to contact us. Track work orders and rents. Cons Felt a little rushed getting started, but that is not DoorLoops fault. Review Source AG Andrew G. Property Manager Real Estate Used the software for: 6-12 months ### "Much Better Fit For Me" March 7, 2024 5.0 Pros Ease of use has been amazing! I loathed using the previous software because of how clunky and complicated the system was to use. What took me 30 minutes on that software takes me 1-2 on DoorLoop so it's been an amazing time saver! Cons Everything has been great so far! It would be nice to have some easier to see accounting information for each property in the property tab Review Source BK Brian K. RE Manager Real Estate Used the software for: Less than 6 months ### "Doorloop Review" April 24, 2024 5.0 great, accomplishes our companies goals for our property management software Pros Easy of use. Minimal key strokes to complete a task. Cons cost for tenants to make online payments Reason for choosing DoorLoop Ease of use. Cost fluctuates with size of portfolio. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) Yardi is cumbersome and expensive. Doorloop is more cost effective. Review Source BH Brandon H. Owner Real Estate Used the software for: 2+ years ### "Doorloop is great for all PM Companies" April 23, 2024 4.0 8.5/10 - I really like doorloop, i think the fees could be more upfront ie costs more with more active properties, I didn't know that. Also I believe that the PM should have a way to track funds easier when sharing the operating account with other properties. IE making a "owner" profile for the business took a bit to wrap my head around, and still throws me for a loop. Pros The ease of use of the dashboard and interface. Ability to give owners a portal so they can login and see what they need when they need to. Cons I have to manage my own businesses budget as a separate user and make manual deposits to the same operating account to keep my budget reconciled correctly. Alternatives considered [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Reason for choosing DoorLoop Sexy interface, owner and tenant portals, accounting. Review Source AL Andrea L. Records keeper Real Estate Used the software for: Less than 6 months ### " LIFE IS BETTER WITH DOORLOOP - JUST DO IT!" April 30, 2024 5.0 I am very satisfied with my purchase and the staff's help. Pros The program is easy for a Novice to follow but, when you run into a road block, the Chat is not too chatty, which I'm pleased with and does not prevent you from communicating with a person. Results are also fast and very helpful. Cons I haven't found any yet as I am still new to the Program. Switched from [Avail](https://www.capterra.com/p/181119/Avail/) Avail did not have the accounting feature I desired. It was expensive and offered nothing but collecting rent for me. I could not print a Tenant's Ledger or anything like that. Review Source SL Susy L. Property Manager Realtor Real Estate Used the software for: Less than 6 months ### "Best Property Management Software!" April 24, 2024 5.0 Love the experience so far, only been using a little over a month. Love the customer service & the response to any question is awesome! Pros The Intergration of the finance & my accounts liked to my software. Less work for me. Cons Still new to program. There're a few tabs you have to click to go into a lease & add a rent paid, but nothing major. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Had the financials integration, to track. Review Source pR paul R. Owner Real Estate Used the software for: 6-12 months ### "The Best Change I ever Made! " April 19, 2024 5.0 My overall experience with doorloop has been amazing. Nothing compares to it that I have used over the last 18 years, Pros When I first Switched from Propertyware to Doorloop I was a bit nervous as it seemed a bit daunting and very different. However, the Customer service was amazing. The tutorials were great, but, having a live person to walk you through the whole process of setting up the properties and the accounting made the transition seamless. Cons The only thing so far that I do not like is that I cannot have different currencies. One you select one you have to use that for all your clients. Reason for choosing DoorLoop I choose doorloop based on the customer service and the actual product. I had read many great things about the seamless transition of properties and the ease of use. Switched from [Propertyware](https://www.capterra.com/p/25491/Propertyware/) Propertyware was starting to lag on customer service and there were many glitches in the system. Review Source PC Patricia C. Chief Financial Officer Religious Institutions Used the software for: Less than 6 months ### "Blessed Reviews!" April 17, 2024 5.0 Enlightening, a pleasure to work in the program and the support and people with the support and training are a total blessing and exception to the very best I have experienced! Thank you so much to these dedicated educated people. Pros Just the simple straight forward use of this great software program and that it keeps me on track without worry. Cons At this time there is honestly nothing that I do not like! Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing DoorLoop I needed a complete (nothing left out) software to make sure I had everything covered when renting. Review Source GY Gordon Y. Property Manage and Realtor Real Estate Used the software for: 1-2 years ### "My experience with DoorLoop" May 2, 2024 5.0 Overall I am happy, customer service is very responsive. Pros I like the appearance of the interface. The dashboard helps keep you organized. Email notifications of rental payments from the Tenants. Cons Paying bills is a little confusing the way you have to wade through different windows to make a payment. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reason for choosing DoorLoop Cost and similarities to my old software. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) I was bored of their software, and looking for new features Review Source NS Neel S. Owner Accounting Used the software for: Less than 6 months ### "Excellent Customer Service" June 5, 2024 5.0 Excellent, support is great and very quick to assist Pros Very knowledgeable about the product and understand the criticality Cons Set up process has not been as easy as initial told. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.