--- title: "Substly Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Substly the right SaaS Management solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/211769/Substly/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Substly 5 (37) [View alternatives](https://www.capterra.com/p/211769/Substly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Substly Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews JH Johan H Business DeveloperMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “The platform is very affordable compared to other SaaS management tools, and it provides all the key features we need for tracking and optimizing our subscriptions and licenses.“ December 8, 2024 DA Dennis A CTOSports, 2 - 10 employeesUsed the software for: 6-12 months. “It’s reduced chaos in our IT operations by giving us control over software renewals and user access, which has also improved our cost efficiency.“ November 18, 2024 Svante A Senior DeveloperComputer Software, 2 - 10 employeesUsed the software for: 6-12 months. “By identifying redundant subscriptions, it’s helped us clean up our software portfolio and save money on unnecessary licenses.“ November 4, 2025 HL Henrik L CTOComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “Substly has improved our security by providing clear tracking of who has access to each software, which reduces compliance risks.“ January 21, 2025 ## Showing most helpful reviews Showing 1-25 of 37 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Svante A. Senior Developer Computer Software Used the software for: 6-12 months ### "Reduced unnecessary SaaS spend" November 4, 2025 5.0 By identifying redundant subscriptions, it’s helped us clean up our software portfolio and save money on unnecessary licenses. Pros It’s incredibly helpful for identifying and eliminating redundant or unused subscriptions across the organization. Cons Sometimes it takes somewhat more of an effort to input custom software that isn’t recognized automatically. Review Source KL Krister L. CIO Marketing and Advertising Used the software for: 1-2 years ### "Quickest way to get your CFO in love with a licensing system" March 16, 2023 5.0 We went from a super advanced Excel document with about 10 tabs. Pivot tables, imports from finance to supply users. Endlessly scrolling and making filters for tens of thousands of lines. From that to Substly just showing what we want. Pros The fresh and easy interface. The always updated graphs. How quick we got started. Cons Lack of SCIM, but it's on the roadmap and we look forward to it as integration to our directory will complete the journey. Alternatives considered [Xensam Xupervisor](https://www.capterra.com/p/177381/Xensam-Xupervisor/)[Torii](https://www.capterra.com/p/172254/Torii/)[Snow License Manager](https://www.capterra.com/p/119364/Snow-License-Manager/)[Blissfully](https://www.capterra.com/p/177308/Blissfully/) Reason for choosing Substly Cost, ease of use, perfect functionality. Not agent based. Very easy to get started. Switched from [Xensam Xupervisor](https://www.capterra.com/p/177381/Xensam-Xupervisor/)[Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Whatever system we previously used, it was a hassle in some way. We have looked for a system for 10 years. Tried to write our own a couple of times. But as soon was we saw Substly, we know it was the right thing for us. Review Source MM Marc M. CEO Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Easy-to-use SaaS management tool" March 7, 2025 5.0 It’s simplified SaaS management for non-technical users, making software tracking and cost optimization easy for everyone Pros The interface is intuitive and clean, making it easy for anyone on the team to jump in and understand how to use it Cons It’s great for simplicity, but sometimes advanced users may want more customization options Review Source HW Henrik W. IT / Support Marketing and Advertising Used the software for: 1-2 years ### "License management made easy, for real!" March 16, 2023 5.0 I had fantasised about a tool that would make it easy to manage a multitude of software licenses and other subscription services. And when I saw Substly, they had literally taken my wish list and made a product of it. The easiest buy I've ever done. Pros The fact that they focus on managing recurring license cost in a super easy and understandable way sealed the deal. Cons It's not really Substly's fault but every service has their quirks, and it's just sad that such a tool have a hard time integrating into other services systems. That said, Substly have a lot of super useful automations in this regard. Alternatives considered [Snow License Manager](https://www.capterra.com/p/119364/Snow-License-Manager/) Reason for choosing Substly Time from purchase and actual usefulness was incredibly low compared to the other systems we looked at. Cost was orders of magnitude lower and when it came to ease of use, I've rarely seen a SaaS that's this simple, yet powerful. Switched from [Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) The service was a perfect fit an actually empowered me, and made use of the information given to it to give me control. Review Source MÖ Martin Ö. CTO Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Perfect SaaS management tool for small businesses" March 7, 2025 5.0 It’s helping us stay organized and avoid SaaS sprawl, which is a huge problem for small businesses without dedicated IT teams. Pros It’s simple, affordable, and doesn’t have the unnecessary complexity of tools designed for large enterprises. Cons Some advanced features like deeper analytics might be missed by larger companies, but it works perfectly for SMBs. Review Source DF Daniel F. Senior software engineer Information Technology and Services Used the software for: Less than 6 months ### "Helps our team work together on saas decisions" January 21, 2025 5.0 Substly fosters transparency between teams, so we can make more informed, collective decisions about our SaaS tools. Pros It’s great that the platform is designed for collaboration. Different departments can log in and see the data relevant to them, which makes cross-team SaaS discussions so much easier. Cons I would like the ability to customize access permissions more specifically for certain user roles. Review Source HL Henrik L. CTO Computer Software Used the software for: Less than 6 months ### "Helps us improve SaaS visibility and accountability" January 21, 2025 5.0 Substly has improved our security by providing clear tracking of who has access to each software, which reduces compliance risks. Pros I appreciate the compliance tracking features that help us ensure all software licenses are used correctly and up-to-date. Cons The only improvement I’d suggest is if Substly could risk-classify detected shadow-IT to further enhance our security. Review Source MV Markus V. Head of Sales Financial Services Used the software for: 6-12 months ### "Simple and effective SaaS tracking solution" December 4, 2024 5.0 Substly has simplified SaaS management, helping us save time and keep our software licenses in check without overwhelming complexity. Pros The setup was easy, and everything from tracking to renewal management is straightforward, allowing our team to focus on higher-priority tasks. Cons Sometimes I feel it could offer more in-depth analytics. Review Source Emanuel V. Founder & CTO Hospital & Health Care Used the software for: 2+ years ### "Getting the overview we didn't know we lacked but don’t want to be without" January 4, 2023 5.0 With Substly we've got a better process in place for managing our software licenses. The overview has helped us make better decisions and save money. The offboarding feature has made offboarding employees much easier than before. Pros The overview we are getting.The offboarding feature is great.The simplicity of the system and the ease of use has been key to us to get started and continuing using the software. Cons Not much I dislike.The usage surveys are a good idea but I feel our company is still a bit too small to get any major benefits from using them.The integrations I have used so far have been helpful to us but I would love to see more integrations. Review Source Linus L. Business Developer Information Technology and Services Used the software for: 1-2 years ### "Awesome SaaS management and user survey tool" March 3, 2023 5.0 I think it is a greay product, with Substly you can get an overview of both spending and user satisfaction of the SaaS we buy. Pros I really like the graphical user interface and the user survey function! Cons There is some manual administration, but I guess it is necccessary depending on how our company is actually buying the SaaS. Reason for choosing Substly Because of the user survey function. Review Source TL Tobias L. Owner Entertainment Used the software for: Less than 6 months ### "Keeping track of all subscriptions just got (much) easier" August 11, 2023 5.0 We have a ton of Saas tools. Before using Substly they were scattered around. Now everything is in one place which has made it much easier for us, especially when we are off-boarding someone. Pros Substly has made the offboarding of employees and consultants much easier for us. Cons Didn’t know what to expect from such a product but so far there isn’t much to complain about. Reason for choosing Substly Great sales support and easy to setup. Review Source MO Magnus O. Marketing Non-Profit Organization Management Used the software for: 6-12 months ### "Better control of our SAAS spending" April 13, 2023 5.0 we have got a better overview of our costs and we feel more at ease after we have gathered everything in one place to cooperate more easy within the organisation. Pros Overview - gather everything in one place have improved the visibility of all our subscriptions, quick implementation, improved cost control, User friendly, Cons so far it has been an overall positive experience Review Source NC Niklas C. UX Designer Program Development Used the software for: 6-12 months ### "Great overview" June 17, 2021 5.0 Pros Clear and easy to use interface that let us identify unnecessary costs. Great to have everything in one place that otherwise gets forgotten about. Cons The way we have been using it I really don’t have anything to complain about. Solid experience throughout. Review Source JH Johan H. Business Developer Marketing and Advertising Used the software for: Less than 6 months ### "A Cost-Effective Tool for subscribtions" December 8, 2024 5.0 It’s helping us reduce unnecessary spending on unused or duplicate software licenses, which has been a huge budget relief. Pros The platform is very affordable compared to other SaaS management tools, and it provides all the key features we need for tracking and optimizing our subscriptions and licenses. Cons It could improve its reporting capabilities to provide more in-depth cost analysis. Review Source FS Faheem S. COO Information Technology and Services Used the software for: 1-2 years ### "Streamlines SaaS management and reduces costs" November 18, 2024 5.0 Substly has made it easier to hold teams accountable for their software usage and cut down on redundant subscriptions, giving us clear visibility into SaaS costs. Pros It’s incredibly transparent; we can easily view the status of all our software subscriptions and quickly see which teams are using which tools Cons The only drawback is that the reporting could offer a bit more depth for our budgeting purposes, but then again I can export the data and build reports myself so it's not a big thing. Review Source DA Dennis A. CTO Sports Used the software for: 6-12 months ### "Efficient and Easy-to-Use SaaS Management Platform" November 18, 2024 5.0 It’s reduced chaos in our IT operations by giving us control over software renewals and user access, which has also improved our cost efficiency. Pros Substly’s ability to track renewals and notify us in advance is fantastic. It keeps our IT team organized and prevents last-minute renewal scrambles. Cons I wish the interface offered more customization options, especially for displaying data in ways that cater to specific departments. Review Source EF Erik F. CTO Architecture & Planning Used the software for: Less than 6 months ### "Great Tool for Simplifying SaaS Management and Saving Costs" November 11, 2024 5.0 Substly has brought much-needed visibility and control to our software subscriptions. Before, we relied on spreadsheets that quickly became outdated, but now with Substly, we know exactly who is using each tool, which reduces waste. It’s also reduced our overall SaaS costs by highlighting underused subscriptions we could cancel, giving us more budget flexibility. Pros The ability to clearly visualize all our SaaS subscriptions in a single, user-friendly platform is very nice. I can easily see where our money is going, identify redundant licences, and make decisions about our tech budget. Substly's renewal reminders and straightforward reports make it easy to optimize SaaS spending without any hassle. Cons I appreciate the simplicity, but sometimes I wish Substly offered more detailed reporting options. Additionally, more integration options with our other tools would help us streamline subscription tracking even further. Review Source AS Andreas S. Creative Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Tool for Managing SaaS Subscriptions"" November 15, 2024 5.0 Substly has cut down on manual tracking, which saves our team hours every month. It’s also helped us identify underused software so we can streamline costs. Pros The platform is incredibly user-friendly. It’s intuitive enough that our team quickly picked it up without training, saving us a ton of time by automating SaaS management. Cons One limitation is the lack of a mobile app. It would be helpful to manage subscriptions on the go, especially for a smaller team like ours where we’re often multitasking. Review Source JS Jonas S. CEO Financial Services Used the software for: 2+ years ### "Substly is easy to use and you get a great overview of our SaaS cost and helping us to save money. " August 11, 2023 5.0 The way we are getting the understanding on how much we actually are spending used to a hard work. The overview we now getting from using Substly has been really helpful and has helped us to save lots of money. Pros Easy to get started and helped us to save money on unused SaaSthat we didn't know we still hade. Cons Integrations to more accounting software. Review Source JB Jens B. CIO Information Technology and Services Used the software for: 6-12 months ### "Easy to use, yet powerful" August 4, 2023 5.0 It was easier getting started with Substly than we thought and the team at Substly has responded quickly to our questions. We discovered more SaaS apps being used than we thought we’d do.The off-boarding feature wasn’t something we had thought about beforehand but that has been really helpful as well. Pros It has given us a more structured way to work with saas management. It now feels like we are more in control. The overview makes it easy for me to keep our \[sensitive content hidden\] happy (informing him about how much we are spending in each department has never been easier). I really like that I don’t have to chase down our department heads when it is time to do our IT budget anymore. Off-boarding employees is much easier than before Cons Overall, it’s been a great experience so far. The renewal alert function is good but I would like to be able to receive the alerts in other ways than email. Adding custom fields would be helpful for us when we set up the GDPR module. I also feel that the system lacks some integrations for enterprise businesses, like ServiceNow. Review Source RU Richard U. Sales Manager Information Technology and Services Used the software for: 1-2 years ### "Best way to spend money, to save money!" April 11, 2023 5.0 Using Substly has given us a better understanding of how we use our SaaS-apps and improved our ability to manage software licenses, resulting in better decision-making and cost savings. Substly's overview feature has been particularly helpful in this regard. Additionally, the offboarding feature has streamlined the process of removing software access for departing employees. Pros The short learning curve, the intuitivity of the UI and being able to share the same information with other stakeholders in our company. Cons Lack of usage information from our AD in Substly. According to the team it is on the product roadmap and I look forward to trying it out once implemented. Review Source ML Martin L. CEO Oil & Energy Used the software for: 1-2 years ### "Great tool to get complete control of SAAS-licences and costs!" August 9, 2023 5.0 Amazing tool! Pros The ease of use and to get started. The low costThe great overview of the company's software licences Cons I can not think about anything I do not like right now. Reason for choosing Substly I did not know I needed it until I tried it out. It is an amazing product to get control of all software services that we use and extremely easy to use. I was recommended Substly from a friend that I trust so did not evaluate any other products. Review Source FL Filip L. CTO Human Resources Used the software for: 2+ years ### "Makes my life as CTO a bit easier" August 14, 2023 5.0 Been a user for a few years now. As the CTO I’m responsible of managing all our apps and licenses. Using Substly has made that a lot easier for me since it lets me involve other billing owners without having to manually follow up on them. Pros I really like that it allows me to have the rest of the team working with me to keep an updated overview of all our subscriptions and user licenses. Cons Earlier I lacked som automation but with the updated integration to Google Workspace that was launched recently there is nothing I mislike. Review Source PS Pierre S. Key Account Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Helpful for tracking and controlling software costs" November 15, 2024 5.0 Pros I love that it provides clear cost visibility across all SaaS tools. We can now see exactly what each department is spending and make adjustments based on real usage data. Cons I’d like additional integration options with finance platforms so that more SaaS expenses can be automatically updated. Review Source JR Jonatan R. CEO Financial Services Used the software for: 6-12 months ### "Easy way to get an overview of all our SaaS tools" May 30, 2024 5.0 Fast to get started and gave me the overview I needed. I especially like the shadow IT detection, as it's hard for me to follow-up on all usage, even though we are a small company. We use Google Workspace and that made the integration and implemetation easy. The product is pretty self-explanatory, but I had some questions and the customer support was great! I use this service on a monthly basis. Pros I'm getting the overview of our SaaS license cost and usage that I need with very little effort. Cons I would have liked to be able to track desktop usage as well, but it's not a deal-breaker as most of tools are SaaS. Review Source Response from Substly June 5, 2024 Thank you for your business and kind words, Jonatan! We're happy to hear that you find our product easy to grasp and use, as we have put a lot of energy and resources into it. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.