# Lightspeed Restaurant Pricing 2026 | Capterra > Learn more about Lightspeed Restaurant pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/211849/Lightspeed-Resturant/pricing --- # Pricing for Lightspeed Restaurant [4.4 (215)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/) Write a Review! ## [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/) has **4** pricing plans - Yes, has free trial - No free version **Credit Card Required:** No **Discount:** Information not available ### Basic $69 **Pricing Model:** Other **Payment Frequency:** Per Month Basic plan includes: - Customizable POS - Menu manager - Floor Plans - Insights - Integrated Payments ### Essential $189 **Pricing Model:** Other **Payment Frequency:** Per Month Essential plan includes: - Online Ordering - Contactless Ordering - Order and Pay At Table - Lightspeed Live App - Multi-location Management ### Premium $399 **Pricing Model:** Other **Payment Frequency:** Per Month Premium plan includes: - Multiple Revenue Center Support For Hotels - Raw API Access - Inventory Tracking ### Enterprise Custom Quote Available Enterprise plan includes: - Personalized Software and Hardware Package - Unlimited Launch and Consultation Services - Dedicated Support Team - Dedicated Customer Success Manager ## Popular alternatives to [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/) Looking to learn more about Restaurant POS software similar to Lightspeed Restaurant? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. [Restroworks](https://www.capterra.com/p/142877/Restroworks/) by Restroworks [4.9 (591)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting Price:No pricing found [LEARN MORE](https://www.capterra.com/p/142877/Restroworks/) by Toast [4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price:$69/month [LEARN MORE](https://www.capterra.com/p/136301/Toast-POS/) [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) by SpotOn [4.2 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) Starting Price:$99/month [LEARN MORE](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [Lavu](https://www.capterra.com/p/118828/Lavu/) by Lavu [4.2 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) Starting Price:No pricing found [LEARN MORE](https://www.capterra.com/p/118828/Lavu/) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/) by TouchBistro [3.8 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) Starting Price:$69/month [LEARN MORE](https://www.capterra.com/p/140677/TouchBistro/) [View all alternatives](https://www.capterra.com/p/211849/Lightspeed-Resturant/alternatives/) ## What do others say about [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/) pricing? Pricing RatingN/A Value For Money[4.2(215)](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/) Pros Cons [Read All 215 Reviews](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/) Read Full Reviews Below John B. Owner and Manager Food & Beverages, 1-10 employees Used the software for: Less than 6 months ** Overall Rating 3.0 ** Ease of Use 3.0 Customer Service 2.0 Features 3.0 Value for Money 3.0 Likelihood to Recommend 30% 3/10 Reviewer Source Source: Capterra April 22, 2025 "OK but generally disappointed." **Overall:** Not the worst but certainly not a great experience so far. I'm being hopeful they will correct some of the issues or shortfalls. The implementation process has been very much on their terms. They have been very nice but the process has been slow and difficult and has put a lot of responsibility on me and my staff to learn how to configure and use the software on our own. Training videos are OK but only touch the surface. Getting answers to specific issues or ways to accomplish things is very slow. Honestly if I was starting over I probably would pick a different system but I'm this far along so I'm hoping they will make improvements moving forward. **Pros:** Speed. The POS system and printers seem much faster than our previous system. The process of building menu's from individual items once you get used to it is much better than our previous system. **Cons:** Several disappointing items. The set up process was slow and tedious. Response times from the set up specialist and sales person were slow. Usually one to two days by email. Never phone calls except for one onboarding phone call. This made the learning curve difficult. Printing: The system uses a LOT of paper. There does not seem to be many options for controlling how things print. The kitchen tickets have few configuration options which can make them difficult to read. Voided tickets are extremely lengthy. Receipts from credit card transactions have a lot of unnecessary information which leave them confusing to the customer. The system automatically prints new receipts every time a tip is entered even at the end of the night. Wastes lots of paper. Generating a "take out" order is tedious. You either have to add a customer profile which is a lot of steps or you can add simple name but doing that changes the order to a dine-in order which then requires more steps to set it back to a take out order. Menu's: very limited options in laying out menu's. You can re-order menu items but not actually place them on the menu. In our previous system we could put similar sandwiches for example in a column on the screen making it more intuitive. Credit card transactions: This works well but requires multiple steps to get through the transaction. There seems to be no way to streamline this. Part of our business is a lot of simple walk up - take away orders. These extra steps slow down our lines. Customer self pay at the table: something we hoped to use but their version leaves too much room for errors so we won't use it. Most other systems we looked at put a QR code on the receipt for the specific receipt. This system uses QR codes for a table. It leaves too many possibilities for errors if a customer changes tables. It really should be specific to a ticket/order. 3rd party delivery integration: Integrating with delivery platforms like uber, doordash, grubhub and others has remained very difficult. The integrators they work with have been poor or non-responsive. Lightspeed has provided no help in getting a good integration to work. Order Notes and Item Notes: Their system is very clumsy and difficult for the kitchen and front of the house staff. Instead of allowing actual notes on items or for the order itself they make this work by using additional items which can have the names changed. It works but is just not simple. End of the day Cash reports are extremely confusing and don't really seem to make sense. I'm still now after a month of using them trying to figure out how to accurately match the cash in the drawer with the report. Refunding a credit card: Except for same day transactions there is no way to refund a credit card on the POS. The only option is through the back office website which requires a separate computer and separate access. So for example if a customer comes back the next day and indicates an error on a receipt, someone in the restaurant can't easily do it without going to the back of the house with a computer screen. **Alternatives Considered:** [Skytab POS](https://www.capterra.com/p/265561/Skytab-POS/) **Reasons for Choosing Lightspeed Restaurant:** Their contract was too one sided and locked us in. This is usually not a good sign. **Switched From:** [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) **Reasons for Switching to Lightspeed Restaurant:** Our costs went up significantly. They changed their pricing for devices and for transactions which had a very large impact on us. Vendor Response By Lightspeed on April 23, 2025 John, Thanks for taking the time to share such detailed feedback. We're sorry to hear that your experience hasn’t met expectations so far. While we’re glad to hear the speed and some menu-building features are improvements, we take your concerns seriously. Unfortunately, we’re unable to locate your account based on this review. To help us better understand and address the issues you’ve raised, we encourage you to reach out to our Support team for immediate assistance, or connect directly with your Account Manager for a more in-depth conversation. We’re committed to improving and would love the opportunity to support you better. The Lightspeed Team John B. Owner and Manager Food & Beverages, 1-10 employees Used the software for: Less than 6 months ** Overall Rating 3.0 ** Ease of Use 3.0 Customer Service 2.0 Features 3.0 Value for Money 3.0 Likelihood to Recommend 30% 3/10 Reviewer Source Source: Capterra April 22, 2025 "OK but generally disappointed." **Overall:** Not the worst but certainly not a great experience so far. I'm being hopeful they will correct some of the issues or shortfalls. The implementation process has been very much on their terms. They have been very nice but the process has been slow and difficult and has put a lot of responsibility on me and my staff to learn how to configure and use the software on our own. Training videos are OK but only touch the surface. Getting answers to specific issues or ways to accomplish things is very slow. Honestly if I was starting over I probably would pick a different system but I'm this far along so I'm hoping they will make improvements moving forward. **Pros:** Speed. The POS system and printers seem much faster than our previous system. The process of building menu's from individual items once you get used to it is much better than our previous system. **Cons:** Several disappointing items. The set up process was slow and tedious. Response times from the set up specialist and sales person were slow. Usually one to two days by email. Never phone calls except for one onboarding phone call. This made the learning curve difficult. Printing: The system uses a LOT of paper. There does not seem to be many options for controlling how things print. The kitchen tickets have few configuration options which can make them difficult to read. Voided tickets are extremely lengthy. Receipts from credit card transactions have a lot of unnecessary information which leave them confusing to the customer. The system automatically prints new receipts every time a tip is entered even at the end of the night. Wastes lots of paper. Generating a "take out" order is tedious. You either have to add a customer profile which is a lot of steps or you can add simple name but doing that changes the order to a dine-in order which then requires more steps to set it back to a take out order. Menu's: very limited options in laying out menu's. You can re-order menu items but not actually place them on the menu. In our previous system we could put similar sandwiches for example in a column on the screen making it more intuitive. Credit card transactions: This works well but requires multiple steps to get through the transaction. There seems to be no way to streamline this. Part of our business is a lot of simple walk up - take away orders. These extra steps slow down our lines. Customer self pay at the table: something we hoped to use but their version leaves too much room for errors so we won't use it. Most other systems we looked at put a QR code on the receipt for the specific receipt. This system uses QR codes for a table. It leaves too many possibilities for errors if a customer changes tables. It really should be specific to a ticket/order. 3rd party delivery integration: Integrating with delivery platforms like uber, doordash, grubhub and others has remained very difficult. The integrators they work with have been poor or non-responsive. Lightspeed has provided no help in getting a good integration to work. Order Notes and Item Notes: Their system is very clumsy and difficult for the kitchen and front of the house staff. Instead of allowing actual notes on items or for the order itself they make this work by using additional items which can have the names changed. It works but is just not simple. End of the day Cash reports are extremely confusing and don't really seem to make sense. I'm still now after a month of using them trying to figure out how to accurately match the cash in the drawer with the report. Refunding a credit card: Except for same day transactions there is no way to refund a credit card on the POS. The only option is through the back office website which requires a separate computer and separate access. So for example if a customer comes back the next day and indicates an error on a receipt, someone in the restaurant can't easily do it without going to the back of the house with a computer screen. **Alternatives Considered:** [Skytab POS](https://www.capterra.com/p/265561/Skytab-POS/) **Reasons for Choosing Lightspeed Restaurant:** Their contract was too one sided and locked us in. This is usually not a good sign. **Switched From:** [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) **Reasons for Switching to Lightspeed Restaurant:** Our costs went up significantly. They changed their pricing for devices and for transactions which had a very large impact on us. Vendor Response By Lightspeed on April 23, 2025 John, Thanks for taking the time to share such detailed feedback. We're sorry to hear that your experience hasn’t met expectations so far. While we’re glad to hear the speed and some menu-building features are improvements, we take your concerns seriously. Unfortunately, we’re unable to locate your account based on this review. To help us better understand and address the issues you’ve raised, we encourage you to reach out to our Support team for immediate assistance, or connect directly with your Account Manager for a more in-depth conversation. We’re committed to improving and would love the opportunity to support you better. The Lightspeed Team [Read All 215 Reviews](https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)