# Page 8 | Lightspeed Restaurant Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Lightspeed Restaurant the right Restaurant POS solution for you? Explore 215 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews --- Lightspeed Restaurant 4.4 (215) [View alternatives](https://www.capterra.com/p/211849/Lightspeed-Resturant/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 8 - Reviews of Lightspeed Restaurant ## Showing most helpful reviews Showing 176-200 of 215 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SH Shelly H. Director Used the software for: Less than 6 months ### "Great pos system for small takeaway chicken shop" May 12, 2018 5.0 Pros It's ease of use and the hundreds of you tube clips of how to's. Love it and even hubby can use it and he is computer illiterate! Cons I really don't have any I enjoy using this programme and even friends that have helped out in the shop find it easy to use Review Source CS Cesare S. Used the software for: ### "Game changer!!" April 20, 2017 5.0 we recently started our business with another POS system and in short it was a night mare. We had to press so many different buttons for the most basic things and the whole system was cumbersome!! Thankfully we then changed over to Kounta and everything has been a dream since!! The ease of use, the access to immediate information and the support and team have made it an absolute pleasure to use. We have made many changes to our business for the better since implementing Kounta. It's by far the best POS system out there and I can't recommend them highly enough!! Review Source EG Evan G. Proprietor Hospitality Used the software for: Less than 6 months ### "Review " March 21, 2019 5.0 Pros EASY TO NAVIGATE INTERFACE CUSTOMER SUPPORT Cons NOTHING Review Source CS Cameron S. Barista Used the software for: Less than 6 months ### "Easy to use and efficient " May 28, 2017 4.0 Pros This software is great for any business, it can operate from an iPad and even a phone, very easy for finalising the Takings Cons At times the software has frozen and I had to shut and reboot the program, otherwise no complaints!! Review Source AI Alex I. Owner Restaurants Used the software for: Less than 6 months ### "New PoS user purchased LightSpeed" January 19, 2016 4.5 Pros Purchased this software for our first restaurant. Both owners are first time users of PoS for restaurants, but the learning curve was very short. The system is built in a user friendly manner, users with little experience with tech or in PoS systems will not feel overwhelmed. Customer support is always helpful, patient and courteous. Cons Could have preferred initial training to be done in person rather than remotely. Sometimes, functionalities aren't 100% obvious (getting the cash register to open automatically for example), so at first, it seemed like we called Customer Support for a lot of non-issues Review Source BB Bill B. Owner Restaurants Used the software for: 6-12 months ### "I think they have a great product in this Kounta POS Software" March 28, 2015 5.0 Pros The way it's continually developing with amazing features. It's like they are reading my mind; just as I think of something, it's being implemented. Cons That it does not support eftpos New Zealand, yet other than that, there is not a lot to dislike. Review Source MF Melissa F. Owner Hospitality Used the software for: Less than 6 months ### "Amazing support and customer service " November 13, 2018 5.0 They make everything quick and easy Pros Out of all the software and apps we use in our small business kounta has been the easiest and most supportive would definitely recommend. Cons That there is no uber eats add on yet!!! Review Source jJ joshua J. company executive chef Food & Beverages Used the software for: Less than 6 months ### "easy to use and a great way to control costs" April 20, 2017 5.0 Easy to use and integrated very well with our staff. Absolute pleasure to use. we like the features of the add ons and have started to use in all our 6 restuarants. the best thing is i can log onto the kounta app and see up to date sales, wastage and preparation. Review Source JY Jonathan Y. Owner Restaurants Used the software for: Less than 6 months ### "Kounta on point " February 1, 2019 5.0 It has been wonderful implmenting Kounta to our business. Pros Kounta has been incredibly easy to use, it has been beneficial to the success of our business. Cons There hasn't been anything we haven't liked about Kounta. Review Source AV Alfredo V. Used the software for: ### "Integration with XERO" February 19, 2017 3.0 I have tried to use Kounta as inventory module to XERO, but I have found that the systems don't talk to each other to create the account Payable for the suppliers and manage the Inventory in XERO. I have to enter the purchases in to Kounta and Xero, working twice for the same operation. Regards Pros Inventory Control and all the add ins Cons Partial connection wit XERO, Only Sales and payments from customers but no Inventory control and Accounts payable in XERO Review Source hD hagen D. director Sporting Goods Used the software for: Less than 6 months ### "Great setup help. Excellent customer service. No problem to small to help with" June 9, 2017 5.0 Any small to medium business owner that needs simple adaptable software to get the job done. Pros Easy to setup. Zero Setup fees, sooooo easy to use! Called them up several times on setup and immediately received help. Review Source GF Georgina F. Bookkeeper Hospital & Health Care Used the software for: Less than 6 months ### "Kounta is Fantastic" December 29, 2018 5.0 Pros The software is so easy to use and the support of customer service was invaluable when starting out Cons There has been no cons of the program, spend the time when setting it up and it works great Review Source GJ Gazal J. Owner Food & Beverages Used the software for: Less than 6 months ### "Great pos " April 12, 2017 5.0 I have moved to kounta and im extremely happy with the pos great and easy to use and great value for money with excellent customer support thanks Pros Its very fast and easy to use Cons Nothing it's absolutely fantastic Review Source HH Heba H. social media specialist Marketing and Advertising Used the software for: Less than 6 months ### "it comes with so many features that are useful in our business" January 26, 2022 5.0 It was a great experience Pros how easy it is to use and It is very organized Cons there is nothing bad I would say about it I love all their services Review Source LB Leander B. Cook / owner Hospitality Used the software for: Less than 6 months ### "Soooooo easy" December 19, 2018 5.0 Very few mistakes in takings at eod Pros Accounts So easy to navigate Connectivity to tyro The whole system is great Cons Internet only function, should have an off line function Review Source MR Michael R. Manager Food & Beverages Used the software for: Less than 6 months ### "Very good" November 8, 2018 5.0 Help team are great. Pros The amount of features are great. It’s fairly easy to set up and very easy to use. Cons The amount of necessary features that require an upgrade. Review Source RP Rachele P. Owner/manager Hospitality Used the software for: Less than 6 months ### "Thanks Kounta" December 18, 2018 5.0 Great thanks Pros 24hr support is what i liked most about this software Cons When wifi fails in our premises there, Isn’t the possibility of using the software. Review Source tV tim V. Owner Food & Beverages Used the software for: Less than 6 months ### "Since my only experience in Pos was micros for 25+ years--kounta has changed my life." May 22, 2017 5.0 Pros Portability and ease of use. Connectivity and of course you guys, where would we be w out u! Well I could go on forever but u guys never disappoint ! Review Source TB Tarek B. Caffe Consumer Services Used the software for: Less than 6 months ### "Professional , best customer service " August 26, 2018 5.0 Counter Dosen't give me history of sales. Pros Simple and easy to use and any one can used in short time. Cons If i can to organize my product in my way. Review Source AR Amit R. Owner Food & Beverages Used the software for: Less than 6 months ### "Great service" December 14, 2018 5.0 Great Pros Follow ups are great. Someone always checking on how the service is going Cons No everything is great there was no dramam Review Source TA Tony A. Owner Retail Used the software for: Less than 6 months ### " Kounta is great..." March 31, 2017 5.0 Kounta POS is In the implementation stages of introduction into our store & we feel that it has satisfied our needs so far... Pros Ease of use... Cons NA Review Source AY Annelies Y. Owner Retail Used the software for: Less than 6 months ### "Lightspeed makes your life easy!" March 13, 2015 4.5 Pros It is so easy to work with. The day/monthly reports are very nice. You can check how your company is doing at any time. The layout is pleasant. You can well organize all your products in deferent categories. You don't have to count, the software is working with you even when you have to split a bill. It is so easy that if I hire a new job-student with little explanation, she/he can work with it. Cons When the system stops functioning, you cannot pay or give a bill. Luckily, this doesn't happen much. Review Source SW Scott W. Director of Operations Restaurants Used the software for: Less than 6 months ### "We love you Lightspeed! -Ezell's Express" October 31, 2015 4.5 Pros The best thing about Lightspeed is their support team. I have never worked along side a better team of people. They really care about their product and their customers. It is a very user friendly system to use and troubleshoot. For a company that is so new to the U.S., they are making a great impression! Cons It has been a privilege working with Lightspeed. As they are very new to North America, they do have some crystal set backs but they are quick in settling in. Review Source SC Scott C. Used the software for: ### "Espresso Bar" April 22, 2017 4.0 Great support, great options and fast functions. I would recommend Kounta to anyone and everyone. The only issue I have is internet drop out and this slowing down the firing of the cash draw. Apart from this; the team at Kounta is all over it with the updates and solutions to all the little web browser bugs. Review Source RM Rami M. Manager Entertainment Used the software for: Less than 6 months ### "With lightspeed you can take it easy !" October 30, 2015 5.0 Pros We really love the system. We Started using lightspeed few months ago. The monthly report helped us to maximise our accounting system and to control our inventories. We love lightspeed. The team is just fantastic ! I would recommend lightspeed to all companies. Cons Make the inconnes clearer and understandable. A written guide or a short video, would help all employees to use the system in few seconds. 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