# Page 9 | Lightspeed Restaurant Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Lightspeed Restaurant the right Restaurant POS solution for you? Explore 215 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/211849/Lightspeed-Resturant/reviews

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Lightspeed Restaurant

4.4 (215)

[View alternatives](https://www.capterra.com/p/211849/Lightspeed-Resturant/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 9 - Reviews of Lightspeed Restaurant

## Showing most helpful reviews

Showing 201-215 of 215 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ES

Eric S.  
President  
Retail  
Used the software for: Less than 6 months

### "Awesome "

August 5, 2018

5.0

I was hesitant at first. Everybody makes their claims and I have spent a lot of money POS's that don't deliver and Lightspeed Delivers.

Pros

So far I like everything about Lightspeed Retail. I have not found any major issues that would be a deal breaker.

Cons

The label printing is not what I am used to using. But It still works fine. It works for what I need it do and realizing I was just used to something else.

Review Source

LD

Lena D.  
  
  
Used the software for:

### "Training update was really helpful"

March 13, 2017

5.0

So far the experience with Kounta the software and the company has been great. Their update webinar was really helpful and I could use their advice to recommend new hardware and payment gateways for my clients.

Review Source

mH

melisa H.  
  
  
Used the software for:

### "Motherduck Cafe"

March 8, 2017

5.0

This system is so easy to use and easy to train new staff members on. Easy to see best selling products. Busiest times, % breakdowns. Makes life so easy. Love Kounta

Review Source

MV

Mark V.  
  
  
Used the software for:

### "Great product"

February 7, 2017

5.0

Very easy and affordable to use. It gives me all the information I need from my POS and love how easy it is to make changes quickly on the fly. Highly recommend.

Review Source

RJ

Raman J.  
Owner  
Computer Networking  
Used the software for: Less than 6 months

### "Lots of features to make the day to day challenges easier"

May 22, 2017

5.0

There are lots of customisable features.

Pros

Bump screen feature .is quiet good as it reduces the need to print paper.If we can remove the need to print totally it will be brilliant.

Cons

That it still makes us print lot of dockets for different things whereas it should be reduced to bump screen.

Review Source

BW

Brad W.  
  
  
Used the software for:

### "The Byabarra"

April 3, 2017

5.0

Very easy and intuitive, great support resources from KTV. Great features that allow detailed interrogation of POS date for performance analysis.

Review Source

JF

Joe F.  
  
  
Used the software for:

### "BEST POS System!!"

April 19, 2017

5.0

The POS system that caters for everyone and everything. The team just keep bringing out better and better versions!!

Review Source

GW

Gareth W.  
  
  
Used the software for:

### "Solid addition to our cafe"

March 1, 2017

4.0

Has definitely increased efficiency in front of house, especially with kitchen receiving food orders automatically.

Review Source

GW

Graham W.  
  
  
Used the software for:

### "Kounta Nails it"

April 25, 2017

4.0

Very easy to use and cost effective. Great system and very happy with it. Awesome that you can log in anywhere.

Review Source

DY

Dave Y.  
  
  
Used the software for:

### "Awesome! Great Software."

March 5, 2017

4.0

Kounta is great - it's intuitive, easy to use, and the interface to Xero is awesome! A great piece of software.

Review Source

LD

Laura D.  
  
  
Used the software for:

### "Customisable and User Friendly "

February 21, 2017

4.0

Really happy with this POS, easy to use and learn, customisable, cost effective. Links in well with xero.

Review Source

JB

JEN B.  
Director  
Food & Beverages  
Used the software for: Less than 6 months

### "Looks great but does it work?"

March 15, 2017

4.0

Three times Ive tried to get my Kounta up and running at an event but it failed. Hopefully bugs are all out and it can do the job it is meant to do!!!!

Pros

Looks amazing - especially when working in conjuntion with bump it and Boppl!

Cons

Keeps failing

Review Source

TO

Terry O.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Treated like a 5 year old when trying to trouble shoot issues"

October 20, 2017

3.0

Getting the printers to connect. The system has a lot of hidden features that we weren’t made aware of

Pros

Quickness eased for staff to use. Great tracking of products .time savings for staff members clearer orders for the kitchen

Review Source

KS

Krys S.  
Director  
Computer Software  
Used the software for: Less than 6 months

### "Great product and connections to add-ons"

May 18, 2017

5.0

Pros

The Add-Ons and Integrations with other solutions are better than other solutions I have tried. The support is amazing.

Review Source

HN

Honor N.  
Partner  
Food Production  
Used the software for: Less than 6 months

### "Very easy. "

March 4, 2017

5.0

Everything has been smooth sailing for us with Kounta - they are very quick to answer any questions. The system is very efficient and pretty intuitive.

Pros

Ease of use

Cons

Our slow ipad

Review Source

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