# Best NICE Workforce Management Alternatives 2026 | Capterra > Looking for alternatives to NICE Workforce Management? Find out how NICE Workforce Management stacks up against its competitors with real user reviews, pricing information, and what features they offer. Source: https://www.capterra.com/p/211852/NICE-Workforce-Management/alternatives --- # Alternatives to NICE Workforce Management [4.9 (7)](https://www.capterra.com/p/211852/NICE-Workforce-Management/reviews/) Write a Review! [View Profile](https://www.capterra.com/p/211852/NICE-Workforce-Management/) Tabset anchor ## Top NICE Workforce Management Alternatives NICE Workforce Management * * * Starting from: Not provided by vendor Pricing Model: Per Feature * * * Overall Rating: [4.9 (7)](https://www.capterra.com/p/211852/NICE-Workforce-Management/reviews/) Ease of Use 4.4 Customer Service 4.3 Features 4.9 Value for Money 4.7 * * * Starting from: $69/Per Month Pricing Model: Flat Rate * * * Overall Rating: [4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Ease of Use 4.0 Customer Service 4.0 Features 4.3 Value for Money 4.2 * * * Starting from: $25/Per Month Pricing Model: Per User * * * Overall Rating: [4.5 (825)](https://www.capterra.com/p/136189/Salesforce/reviews/) Ease of Use 4.1 Customer Service 4.3 Features 4.4 Value for Money 4.2 * * * Starting from: $15/Per Month Pricing Model: Per User * * * Overall Rating: [4.7 (1786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Ease of Use 4.6 Customer Service 4.7 Features 4.6 Value for Money 4.6 Tabset anchor All NICE Workforce Management Alternatives At a Glance Top Alternatives for NICE Workforce Management - [Bitrix24](#product_d4f9fc76-9ea5-40e1-99c4-a6d200b2e0b3) - [Salesforce Service Cloud](#product_008cf187-8246-4661-af4c-a6d200b654f5) - [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c) - [Ringover](#product_d2338446-8890-45e8-9984-a82d00b7fc45) - [ActivTrak](#product_97326089-20e2-47c9-90ef-a6d200b29051) Tabset anchor by Ringover [4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools. [Learn more about Ringover](https://www.capterra.com/p/169627/RingOver/) Compare Tabset anchor by Birch Grove Software [4.5 (591)](https://www.capterra.com/p/135366/ActivTrak/reviews/) Get real-time visibility into work habits, productivity trends, remote vs. in-office performance & easily spot engagement issues. [Learn more about ActivTrak](https://www.capterra.com/p/135366/ActivTrak/) Compare Tabset anchor ## [Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/) by Amazon Web Services [4.5 (94)](https://www.capterra.com/p/234575/Amazon-Connect/reviews/) Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels. [Learn more about Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/) Compare Tabset anchor ## [NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) by NiCE [4.2 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/) Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. [Learn more about NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/) Compare Tabset anchor ## [HoduCC](https://www.capterra.com/p/156136/HODUCC/) by HoduSoft [4.6 (95)](https://www.capterra.com/p/156136/HODUCC/reviews/) Predictive Dialer Software for inbound and outbound calls management. Key Features: Predictive Dialer, Auto Dialer, ACD, & many more. [Learn more about HoduCC](https://www.capterra.com/p/156136/HODUCC/) Compare Tabset anchor ## [CallHippo](https://www.capterra.com/p/159578/CallHippo/) by CallHippo [4.4 (687)](https://www.capterra.com/p/159578/CallHippo/reviews/) Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more. [Learn more about CallHippo](https://www.capterra.com/p/159578/CallHippo/) Compare Tabset anchor ## [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) by RingCentral [4.2 (258)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) RingCX is an AI-driven contact center solution with rich omnichannel support, including voice, video, SMS, email, chat, and 20+ digital [Learn more about RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) Compare Tabset anchor ## [XCALLY](https://www.capterra.com/p/136894/XCALLY/) by XCALLY [4.8 (130)](https://www.capterra.com/p/136894/XCALLY/reviews/) Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers. [Learn more about XCALLY](https://www.capterra.com/p/136894/XCALLY/) Compare Tabset anchor ## [uContact](https://www.capterra.com/p/115213/uContact/) by Net2Phone [4.5 (81)](https://www.capterra.com/p/115213/uContact/reviews/) All-in-On Contact Center Solution / Multichannel / Dialers: Predictive, Progressive, Power, Preview - IVR - SMS - Web Chat [Learn more about uContact](https://www.capterra.com/p/115213/uContact/) Compare Tabset anchor ## [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) by Convoso [4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today. [Learn more about Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) Compare Tabset anchor ## [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) by Genesys [4.3 (264)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/) Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. [Learn more about Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) Compare Tabset anchor ## [Gladly](https://www.capterra.com/p/156723/Gladly/) by Gladly Software [4.8 (139)](https://www.capterra.com/p/156723/Gladly/reviews/) A modern customer service platform that powers fast, personal, AI-assisted support—no tickets, no silos, just seamless conversations. [Learn more about Gladly](https://www.capterra.com/p/156723/Gladly/) Compare Software Found In - [Workforce Management Software](https://www.capterra.com/workforce-management-software/) - [Contact Center Software](https://www.capterra.com/contact-center-software/)