# HotelSync Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HotelSync Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/211892/OTA-Sync --- # HotelSync Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) HotelSync ## What is HotelSync? HotelSync is a cloud-based hotel property management system that streamlines operations and increases revenue. It features a channel manager, booking engine, payment processing capabilities, multi-property hub, and guest experience app in one integrated platform. The intuitive interface enables quick onboarding, making it accessible even with seasonal staff changes. HotelSync centralizes all bookings, rates, availability, and communications in a single dashboard, which helps reduce overbookings and saves time. The system ensures secure data migration when transitioning from other management software. HotelSync provides customer support through experienced hospitality professionals and an AI-powered chatbot. Free staff onboarding is included to help teams maximize the platform's functionality. HotelSync integrates with POS and revenue management systems, creating a comprehensive solution for property management needs. ## What is HotelSync used for? [Channel Management](https://www.capterra.com/channel-management-software/)[Reservations](https://www.capterra.com/reservations-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €129 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HotelSync?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://otasync.me&name=HotelSync) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HotelSync 5.0 (7) VS. [4.8 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price €129 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (7) Ease Of Use 4.6 (5,761) Value For Money 5.0 (7) Value For Money 4.6 (3,544) Customer Service 5.0 (7) Customer Service 4.7 (3,275) ## HotelSync alternatives [4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.8 (1,144)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/211892/OTA-Sync/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Front Desk Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Online Booking 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Rate Management 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage Reservations Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Customer Support 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality GDS/OTA Integration 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations HotelSync 32 features Allows businesses to offer customers reservations for a variety of activities. Keep notes on the specifics of a reservation including customer information and special requests Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Analyze and track performance of channels Manage various distribution channels, build relations with channel partners, and track their performance Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Provide online support for your customers through live chat or help desk functionality Long term accommodation for guests Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations The ability to reserve times in groups. Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Monitor product stock levels Store information about leads or contacts and track, manage and nurture them throughout the sales process Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions More than one location Book meetings and appointments through a website or digital platform Manage and track customer orders for goods, investments, or any other purchases Manage channel partners through a portal where they can access all product information Accept, record, and reconcile financial transactions Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Track/optimize rates in relation to usage View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held One location Get Advice We can help you find the software with the features you need. Features 4.9 (7) 4.9 Based on 7 reviews ## Pricing Value for money 5.0 (7) Free Trial Starter €129.00 Flat Rate,Per Month It includes: - 15 Units Included In Starting Price - Additional Unit Price: 5€ Per Unit After First 15 Units - Support: Chat Only - Data Retention (Activity Log): 90 Days - Additional Modules Included: 1 - Onboarding: 1on1 Private Onboarding With Product Specialist - No Setup Fee Regular €199.00 Per Feature,Per Month It includes: - 20 Units Included In Starting Price - Additional Unit Price: 7€ Per Unit After First 20 Units - Support: Chat & Phone - Data Retention (Activity Log): 180 Days - Additional Modules Included: 3 - Onboarding: 1on1 Private Onboarding With Product Specialist - No Setup Fee Professional €299.00 Per Feature,Per Month It includes: - 25 Units Included In Starting Price - Additional Unit Price: 9€ Per Unit After First 25 Units - Support: Chat & Phone - Data Retention (Activity Log): 2 Years - Additional Modules Included: 5 - Onboarding: 1on1 Private Onboarding With Product Specialist - Commission: 0% Commission Forever - No Setup Fee Value for money 5.0 (7) 5.0 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (7) 5.0 Based on 7 reviews ## User reviews Overall rating 5.0 Based on 7 reviews Filter by rating 5(7) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Consultant Hospitality ### "The best solution on the market we have used. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2022 Our bookings have increased for 31% due to better online visibility. This software saves us at least 1 person in the reservations team as it is fully automated. Pros The best thing is that OTASync is user friendly and accurate. It supports full 360 environment (PMS, booking engine and channel management ) so our hotel can run flawlessly. They also offer free Google implementation. Cons There is nothing we don't like. All our suggestions they take as feedback and very often they implement the function. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VM Valentina M. Hotel manager Hospitality ### "OTA Synce - How to increase your profit and save your time in two clicks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2022 Since we started usind OTA Sync, our profit increased more than 30% on a monthly basis. Easy and simply access made it easier to adjust availability witch resulted with increased occupancy. Pros \-easy adjustment of prices and availability in real time -simple overview of reports and statistics Cons \-there is nothing that I don't like about OTA Sync Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA David A. Owner Hospitality ### "Satisfied users" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2022 Pros Friendly to use and with soo many extra features Cons Everything was just fine, great customer experience Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tanja M. Host/property owner Hospitality ### "Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2020 Pros 24/7 support, high efficiency in solving any possible doubts or problems. Good value for money Cons It needs some time to get used to it. Despite that, overall experience is more than great Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2020 Thank you very much, Tanja! LP Lazar P. Hotel Manager Hospitality ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2020 Pros Easy integration and very helpfull software for daily buissnes Cons Everything is better than i expected. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2020 Thank you, Lazar! We appreciate your kind review KP Katarina P. Manager Hospitality ### "Software that saved me time and improved my business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2020 Pros This software has helped me save time, I no longer have to do the administration manually, but the software does it for me! I have time to dedicate to other things, better sales and more dedication to guests! All recommendations! Cons I wish I had found out about this software earlier, because there are no flaws! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2020 Thank you, Katarina! We appreciate your kind review DJ Djordje J. Sales manager Hospitality ### "Great Channel manager and PMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2020 The flexible team that even went one step ahead and helped me to prepare some sales strategies, free of charge. Pros Personally, I really loved the booking engine design and how it helped me convert more bookings! Aside from that, PMS is easy to use, has all functions that I need to control 5+ units on one property, Cons Great design, easy to use, fast, reliable, good value for money, etc. Alternatives considered [Smoobu](https://www.capterra.com/p/160106/Smoobu/) [Beds24](https://www.capterra.com/p/123511/Beds24-com/) [Mews](https://www.capterra.com/p/145487/Mews-Commander/) Reasons for choosing HotelSync Price was a big plus, modern design, and team members are really flexible and help me a lot Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 27, 2020 Hi there! Thank you for your kind review! [View all Reviews](https://www.capterra.com/p/211892/OTA-Sync/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)