--- title: "4industry Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 4industry Software - reviews, pricing plans, popular comparisons to other Quality Management products and more." source_url: "https://www.capterra.com/p/211918/4industry/" page_type: "product" language: "en" --- # 4industry Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) 4industry ## What is 4industry? 4Industry is a Connected worker platform runned on ServiceNow aimed at increasing your Overall Equipment Effectiveness (OEE) and providing a safer work environment. Boost employee experience through paperless workflows with our smart and modular software, taking your factory productivity to the next level. ## What is 4industry used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Quality Management](https://www.capterra.com/quality-management-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €0.01 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 4industry?[Manage this product listing](https://www.g2.com/products/4industry/claim_requests/new?auto=true) ## 4industry Overview Updated September 2026 AI summary 4industry provides enterprise organizations with tools for maintenance management, knowledge management, and manufacturing execution, supporting asset tracking, work order management, preventive maintenance, and real-time reporting. Its features include workflow automation, audit trails, document management, and customizable forms, with deployment across web, cloud, and mobile platforms. Integration options and predictive maintenance further support complex operational environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 4industry 5.0 (1) VS. [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price €0.01 Flat Rate, Per Year Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.8 (19) Value For Money 0.0 (0) Value For Money 4.7 (18) Customer Service 5.0 (1) Customer Service 4.8 (18) ## 4industry alternatives [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [FactoryTalk View](https://www.capterra.com/p/9590/FactoryTalk/) [4.5 (19)](https://www.capterra.com/p/9590/FactoryTalk/reviews/) Starting price $35000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/9590/FactoryTalk/) ## FAQs about 4industry Overview ### What company size and specific industries is 4industry built for? 4industry is designed for manufacturers in the food production, food and beverage, and pharmaceuticals sectors. The vendor description does not specify a company size, so the product appears focused on these manufacturing industries rather than a particular business size. Features and Usability ### What are the key features of 4industry? 4industry offers MES, production scheduling, work order management, and maintenance management for shop-floor operations. It also includes quality management, compliance tracking, CAPA, audit trail, and traceability. Additional features cover asset tracking, preventive maintenance, real-time reporting, workflow automation, role-based permissions, and third-party integrations. Getting Started and Support ### What training and onboarding options does 4industry offer? 4industry provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual guidance for reviewing features and steps. Getting Started and Support ### What customer support options does 4industry offer? 4industry provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support quality is available in the catalog data, so user experience details such as response speed, helpfulness, or common frustrations cannot be summarized here. ## Features AI summary Based on 5,476 Quality Management reviews Capterra data shows that buyers of Maintenance Management software rank the following features as their top priorities: - **Work Order Management** (**46%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**48%**) - **Service History** (**35%**) 4industry supports all three of the features reviewers value most: **Work Order Management**, **Preventive Maintenance**, and **Service History**. Together, these capabilities help businesses manage repair tasks, plan maintenance before issues grow, and keep complete equipment records, allowing teams to improve uptime, reduce unexpected breakdowns, and make better service decisions. Preventive Maintenance 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Service History 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Mobile Access 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Asset Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Key & Lock Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Establish procedures for monitoring locations of keys Predictive Maintenance 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms 4industry 69 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Benchmarking: Compare key metrics for the business against prominent players in the industry - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Change Management: Track and monitor efficient handling of all changes/transitions - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Downtime Tracking: Track unplanned equipment or network failures - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Forms Management: Store, manage and track all forms in a centralized location - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Key & Lock Management: Establish procedures for monitoring locations of keys - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers. - MES: Manufacturing execution systems focus on quality control in the production process. - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Production Scheduling: Plan and schedule the use of production resources - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Workflow: Create, manage, or update project workflows. - Quality Control: Ensure that quality requirements and standards are met across production processes - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Root Cause Analysis: Identify and analyse the reasons behind accidents - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Traceability: Track and document the history, application, or location of an item or activity - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Free Trial Basic €0.01 Flat Rate,Per Year Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NH Nick H. Teamlead Food Production ### "Great software and great support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 18, 2022 Pros Great software and great support. team thinks along about how software can be used as effectively as possible. Cons does not apply. team thinks along about how software can be used as effectively as possible. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.