# HiPeople Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HiPeople the right Reference Check solution for you? Explore 1563 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211940/HiPeople/reviews --- HiPeople 4.8 (1563) [View alternatives](https://www.capterra.com/p/211940/HiPeople/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of HiPeople Ease of use 4.9 Customer Service 4.7 ## Pros and Cons in Reviews TA Tarek A PhysiotherapistHospital & Health Care, 2 - 10 employeesUsed the software for: I used a free trial. “The platform was intuitive and professionally designed, and the range of question types, from analytical to scenario-based, allowed me to demonstrate my technical and strategic capabilities. Although more personalized feedback would have been valuable, I found the experience engaging, relevant, and aligned with industry standards.“ May 15, 2025 Melissa A Customer serviceTelecommunications, 1,001 - 5,000 employeesUsed the software for: I used a free trial. “The only con I could think about with the assessment would be the size of the questions and answers granted that I was using my phone but unless you're using a laptop it's very hard to see those questions and answers and expanding the pictures when able to takes up your time on the clock countdown.“ June 21, 2025 Nazly T AdministratorMedical Practice, 51 - 200 employeesUsed the software for: I used a free trial. “HiPeople is a fast, secure, and easy-to-use platform that streamlines reference checks with great customer support, smart process automation, strong data privacy, and excellent value for money, making hiring decisions quicker and more reliable.“ July 28, 2025 CF Chevon F They recruit for position that are primarily RemotedStaffing and Recruiting, 51 - 200 employeesUsed the software for: I used a free trial. “what i least liked about Hipeople is that the customization options for questionnaires can feel somewhat limited, especially for roles requiring highly specific feedback.“ May 8, 2025 EP Evener P Office and Admin ManagerManagement Consulting, 11 - 50 employeesUsed the software for: I used a free trial. “It is a great tool for HR recruitment, saves time for the hiring team in interviews and collection information from the candidate, a useful tool for the decision making.“ April 2, 2025 JH Justin H Administrative assistantEducation Management, 51 - 200 employeesUsed the software for: I used a free trial. “things like limited customization options, occasional technical glitches, or certain features not being as intuitive as expected.“ May 12, 2025 JR Jorge R EngineerAccounting, Self-employedUsed the software for: I used a free trial. “It provided a clear structure and a modern assessment experience. Although there is room for minor improvements in question variety and timing clarity, the platform successfully delivered a professional and accessible evaluation environment.“ June 17, 2025 CM Christian M Docs translatorInsurance, 10,001+ employeesUsed the software for: I used a free trial. “Long texts in timed sections make it a bit more difficult to analyse them with enough time and select an accurate response.“ April 23, 2025 ## Showing most helpful reviews Showing 1-25 of 1563 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chesway S. Head of Innovation Research Used the software for: Less than 6 months ### "Interesting and non-exploitive assessment -- one of my top 5 assessments thus far" January 17, 2025 5.0 I enjoyed it, it was different. And the questions were interesting. I like the technical questions, it does seem like a fairer way to assess people. But I do think having some scenario based questions could also help understand the participant better. eg. "in this context from a team or managerial challenge, what choice would you make -- A. B. or C?" As this can help you gauge what the participant values or how they view different problems. (Just a thought, use it, don't use it). Pros Simple multiple choice questions based on foundational technical knowledge. The assessment didn't steal any ideas from me.. ie. it wasn't a set design task that can be used to exploit participants for free work under the guise of "skills assessment". I appreciate this about HiPeople. The fact that they didn't ask for free ideas via a fake design brief (which companies generally use for their own benefit by using you and wasting your time, misleading you in thinking you're working toward a potential hire), makes me respect and trust them even though we've never met. One of the few assessments which didn't leave me feeling used or exploited by the end of it. Thanks. Cons I think there is some room for improvement, quick fixes that can help reduce bias: 1. Such as including icons with text- as not all people know the names of specific functionality, but as visual learners they can easily recognise it's purpose by it's icon. 2. Perhaps, language and communication preferences in the beginning could be added. That might help level the playing field to ensure everyone is answering in the language they prefer best, using the method they are most comfortable with.. ie. verbal vs written responses. Review Source Jesmar G. Operations executive Information Technology and Services Used the software for: I used a free trial ### "amazing platform and organization " July 16, 2025 5.0 It is an amazing platform and organization. Hiring process is really great which gives an applicant a nice impression. Pros The way they accommodate the applicant was really amazing job. From the time that an applicant is applying up to recruitment. Cons The way the applicant was guided into the exam. Exam was a bit difficult for the 1st stage however it was so challenging. Review Source AM Amogelang M. Unemployed Broadcast Media Used the software for: I used a free trial ### "Review title is HiPeople" June 24, 2025 3.0 Overall experience was good and it is fast to head into the other step without any issues of any kind. Pros What I like most about HiPeople is the fact that, having to work around it is not as hard as it looks. Cons Count down time on some question sessions is small, therefore it makes it a little difficult to manoeuvre around all questions. Review Source Rocío D. CEO - Founder Marketing and Advertising Used the software for: I used a free trial ### "Recommended for recruiters " July 15, 2025 5.0 It was a pleasant experience. I'd recommend it to recruiters looking for a tool that helps them narrow down their pool of candidates. Pros HiPeople in my opinion works as a filter for recruiters. It helps them to narrow down the available candidates for a position before the recruiter involved themselves in the process. Cons I felt that some of the questions didn't align with the position I was applying for which could negatively affect my performance on this first evaluation. Review Source Divine J. Volunteer Civic & Social Organization Used the software for: I used a free trial ### "Applications with HiPeople" August 5, 2025 5.0 Overall, a great HR recruitment team, I'm grateful for this opportunity to review your company using this well-made user interface. Pros Doing an application with HiPeople's recruitment team is smooth and worry-free with their excellent communication and customer support. Cons Due to the highly efficient recruitment process, using high-quality assessments, no substantive complaints can be made on my end. Review Source Brianna M. Office Assistany Education Management Used the software for: Less than 6 months ### "HiPeople Review" July 27, 2025 5.0 10/10 would recommfnc companies start using HiPeople to make the hiring process easier. I believe it is meant for businesses such as schools, banks, hospitals and even major corporations. Pros The automatic link to send to references so that they can just reply and send back their responses. My references said it was super easy to navigate. Cons There are no complaints from me as this seems to be more effective than what is done in the past when hiring. Review Source Keketso Monica N. Data Analayst Computer Software Used the software for: Less than 6 months ### "Perfect assessement" July 5, 2025 5.0 My experience was the best one. I enjoyed their assessment. I pray that I have made the cut. I'm looking for a new job. Pros The questioning style and allocated time are so reasonable you are able to think properly and logically. Cons Everything was perfect the way the assessment questions were grouped accordingly. Easy to answer all. Review Source Nisarg K. Assistant Manager E-Learning Used the software for: I used a free trial ### "Efficient and Insightful Hiring Support Tool" August 1, 2025 5.0 My overall experience with HiPeople was very positive. The platform is intuitive, time-saving, and made the reference checking process much more efficient. It delivered clear, well-structured insights that helped support better hiring decisions. I appreciated the thoughtful automation and how easy it was to use for both candidates and referees Pros I really appreciated how intuitive and streamlined the experience with HiPeople was. What stood out the most for me was how efficiently it gathered insights and structured them in a clear, actionable format. It made the reference process smoother for everyone involved Cons While the overall experience was smooth, one area for improvement could be more customization in the templates or questions. Having a bit more flexibility would help tailor the process even more closely to specific roles or industries. Review Source Tanaka F. Digital Marketer Computer Networking Used the software for: Less than 6 months ### "Impressed by recruitment process." July 10, 2025 5.0 Pros CommunicationWhat I liked most about HiPeople was the clear and professional communication throughout the process, especially from \[sensitive content hidden\]. His prompt responses, respectful tone, and ability to set expectations made the experience smooth and professional from start to finish. Cons I would’ve appreciated a bit more feedback after the whole assessment stage but besides that everything else is on point Review Source Rebecca D. ADMINISTRATIVE Hospital & Health Care Used the software for: I used a free trial ### "Exceptional" July 21, 2025 5.0 Great! No major complaint, just answering the qurstions to ensure everything is input correctly. Thanks Pros Questions were straight forward.from the feed back that was given. Theybere very informative of what was asked. Cons There were a lot of question from the people i gave reference to.. they thought there were to many questions. Review Source TA Tarek A. Physiotherapist Hospital & Health Care Used the software for: I used a free trial ### "A Smart, Insightful, and User-Friendly Assessment Experience" May 15, 2025 5.0 My overall experience with HiPeople was very positive. As someone currently studying and working within digital marketing and e-commerce, I appreciated how well the assessment reflected real-world skills and knowledge. The platform was intuitive and professionally designed, and the range of question types, from analytical to scenario-based, allowed me to demonstrate my technical and strategic capabilities. Although more personalized feedback would have been valuable, I found the experience engaging, relevant, and aligned with industry standards. It’s a strong tool for evaluating candidates fairly and efficiently. Pros What I liked most about HiPeople was the comprehensive assessment they created related to digital marketing and e-commerce. It included a wide range of question types, practical, theoretical, and scenario-based, which allowed me to showcase my skills in a structured and engaging way. The platform was user-friendly, and the assessment felt relevant and well-designed to evaluate real-world knowledge effectively. Cons What I liked least about HiPeople was that the assessment lacked personalized feedback after completion. While the questions were diverse and relevant, it would have been helpful to receive insights on performance or areas for improvement. Additionally, a progress tracker or time estimate would improve the overall user experience for longer assessments. Review Source HB Harsha B. Student Staffing and Recruiting Used the software for: I used a free trial ### "Experience" April 18, 2025 5.0 Overall, my experience with HiPeople has been positive. It made the reference-checking process much faster, more objective, and data-driven. The insights provided helped in making more confident hiring decisions. It’s a modern solution that aligns well with the needs of fast-paced recruitment teams. Pros HiPeople offers a very intuitive and streamlined experience for gathering and analyzing candidate reference feedback. The platform saves significant time in the hiring process, automating much of the reference checking while still providing deep insights. I especially appreciated the clean interface, easy setup, and the quality of candidate insights generated. Cons While the platform is excellent for reference checks, it could benefit from more customization options for survey templates and better integration with a wider range of ATS systems. Occasionally, response rates from referees were slower than expected, though that’s likely an external factor. Review Source ZH Zyneshia H. NA Retail Used the software for: 6-12 months ### "Streamlined Hiring with strong candidate insights " June 9, 2025 5.0 HI People is a helpful tool that modernizes hiring with a candidate-centric approach. It saves time and adds value to recruitment decisions by highlighting traits you might not catch in an interview alone. While there's some room for feature growth, It's a strong platform for smart hiring Pros HI People has a clean easy to navigate interface and provides insightful candidate data quickly. The assessments are thoughtfully designed to help identify soft skills, work values, and culture fit, making the hiring process smoother and more data-driven Cons What I liked least about HI People was the limited flexibility in customizing certain assessments or surveys. While the platform offers a clean user interface and solid templates, it could benefit from more advanced customization options for companies with specific needs. Additionally, occasional delays in customer support response times made it challenging to get timely assistance. Review Source BS Bevin S. Sales and Marketing Marketing and Advertising Used the software for: Less than 6 months ### "Very excellent" June 16, 2025 5.0 Put all materials or assessment in a very clear and professional manner, Motivation is one the key element I learnt from HiPeople.In addition, there is a strong communication with your clients or Customers and you give opportunities to Clients to try again till they understand the topic. Pros HiPeople,keeps the standards of values,Vision and Proffessionalism,Keep the subject lesson interesting. Cons Fairness,you motivate candidates( motivation) to success.Does not close opportunities for clients.Makes clients to learn and understand their industry in order to have background of your industry Review Source jS jayson S. graphic designer Design Used the software for: I used a free trial ### "simple answers to describe hipeople" January 18, 2025 5.0 From a general perspective, HiPeople’s value lies in enhancing recruitment by automating and standardizing evaluation methods, saving hiring teams time, and ensuring better quality hires. This can ultimately lead to more informed hiring decisions and a better match between employers and employees. Pros easy navigation and understandable instructions provided Cons the pictures shown for a test are the same Review Source VR Verified Reviewer Customer Service Expert Financial Services Used the software for: Less than 6 months ### "Informative, clear, intuitive. All that I needed!" August 5, 2025 5.0 The test was really interesting to complete and fill up and I think it gave me a very good idea of how the job would look like on a daily basis. Pros The reminders per email I found them really helpful. I always got fast replies and the test was really good-going, clear instructed and easy to follow-up. The whole proccess felt safe and reliable. I found it really interesting to read and answers to all the possible scenarios in this role and I found it very informative. It will help me for sure really much for the next steps in my intervierws. Cons Maybe I would say that I didn't like very much that at the beginning it showed up that the camera could be needed, which wasn't at all and also that the test can last for 1 hour or so, which I think it's not so reliable because the test can be done way quicker. Review Source QN Queen N. Project Manager Broadcast Media Used the software for: 6-12 months ### "The most effective and user friendly platform" June 19, 2025 5.0 My experience was captivating. At some point I even forgot I was in the platform because of how easy flowing my experience was Pros I like that i has a plain and simple to use interface. Even if you are a beginner, it will be easy t use and navigate the platform. Cons There's nothing I didn't like. I think it's how platforms in it's categories should be deigned and laid out. Review Source PS Pharish S. COO Security and Investigations Used the software for: I used a free trial ### "Great service/product" July 21, 2025 5.0 Pros The platform is intuitive and easy to navigate, saving time during the reference check process. Automated workflows reduced manual follow-ups with references. The report summaries are clear and actionable, helping us make faster hiring decisions. I appreciated the candidate-friendly approach, ensuring a smooth experience for all parties. Integration with our ATS was seamless, streamlining our workflow. The detailed insights on soft skills and cultural fit were helpful for our final hiring discussions. Cons Some report sections felt repetitive, which made scanning insights slightly time-consuming. The customization options for questions were somewhat limited. Occasionally, reference response rates were slow, requiring manual nudges. The integration setup took longer than expected with our internal systems. The analytics dashboard could use more filtering options for deeper insights. Pricing could be more flexible for smaller teams or lower-volume hiring periods. Review Source VR Verified Reviewer Executive Assistant Apparel & Fashion Used the software for: I used a free trial ### "Hi-People for the People" August 1, 2025 5.0 My overall experience with HiPeople was smooth and professional. The platform was intuitive and easy to navigate, and the assessments were structured and relevant to the Administrative Assistant role I applied for. The only area I see for improvement is adding a bit more guidance upfront, like sample questions or time estimates, to help candidates prepare and manage their focus better during the process. Pros What I liked most about HiPeople was how smooth and intuitive the platform was during my assessment process. The interface was very user-friendly, which made it easy to focus on the tasks rather than figuring out how to navigate the tool. I also appreciated how structured the assessment felt—it was clear, well-paced, and relevant to the Administrative Assistant role I applied for. It created a professional experience that gave me a good impression of both the company and the platform. Cons While my overall experience with HiPeople was very positive, one area for improvement could be adding more guidance at the beginning of the assessment, perhaps a brief overview or sample questions,to help candidates know what to expect. Additionally, providing an estimated time for each section in advance would make it easier to plan and manage focus throughout the process. Review Source RR Reshmitha R. HR Real Estate Used the software for: I used a free trial ### "A Smart, AI-Driven Hiring Solution with Room for Improvement" March 20, 2025 5.0 HiPeople is an excellent tool for companies looking to streamline their recruitment process. Its automation, accuracy, and data-driven insights make it a must-have for HR teams focused on efficiency and quality hiring. Pros The platform automates the entire reference-checking process, making it faster and more reliable. Instead of spending hours chasing references, you get structured, unbiased feedback in minutes. Cons Since reference checks rely on external parties, delays can occur if referees take longer to respond, which might slow down the hiring process. Review Source NR Ndivhuho R. National Programme Facilitator Non-Profit Organization Management Used the software for: I used a free trial ### "Streamlined and Insightful Hiring Made Easy." May 22, 2025 5.0 HiPeople has significantly enhanced the efficiency and reliability of our hiring process. It helped us make faster, data-driven decisions with confidence. The customer support was responsive and knowledgeable, and the platform continually evolves with useful updates. It's a great solution for modern HR teams Pros The user-friendly interface and intuitive design made it easy to navigate. I particularly appreciated the seamless candidate insights, which provided in-depth and reliable data to support our hiring decisions. The automated reference checks saved us a lot of time and added a professional touch to our recruitment process Cons The integration with some of our existing HR tools took a bit longer than expected, but the support team helped resolve the issues. More customization options in report templates would be a welcome improvement. Review Source GB Gregory B. Owner Airlines/Aviation Used the software for: 1-2 years ### "Great place " June 21, 2025 5.0 Great expectations theseenpeople work jard and pay attention to whats going on inthe industry we will Pros \[sensitive content hidden\] great worker yes it was a great experience getting to meet the workers there the employee are great Cons Nothing at all the places was filled wyth love and a great atmosphere was successfully chosen by us. Review Source VR Verified Reviewer Certified nurse assistant Hospital & Health Care Used the software for: Less than 6 months ### "Best thus far " August 1, 2025 5.0 Overall everyone was very helpful if needed they email you asking if you need any additional help to make sure the experience was smooth fast and simple Pros Everything was Very easy and fast and efficient, I had no complications at all I highly recommend other companies use them as well Cons No cons everything was simple fast and easy I wished a lot of companies new about them and would use them overall Review Source SO Sofia O. Freelancer Management Consulting Used the software for: I used a free trial ### "Simple and Easy to Use" May 24, 2025 5.0 Overall, I had a positive experience. I would definitely use the tool again. It’s straightforward, fast, and does exactly what it’s supposed to without unnecessary complications. Pros The platform was incredibly easy to use. I didn’t run into any issues using it on Safari, and everything loaded quickly and smoothly. It felt intuitive and user-friendly from start to finish. Cons When recording the video, I had to go out of the full screen, which made it hard to see if everything was working properly. I wasn’t sure if that might affect my results, and it caused a bit of uncertainty during the process. Review Source TSM Tatenda Simbarashe M. Property Consultancy Commercial Real Estate Used the software for: Less than 6 months ### "Hi People Assessment Review" May 11, 2025 4.0 As a platform that i have only used once i would say that the assessment was good. Pros The assessment questions were arranged in an orderly manner and clear Cons My camera could not turn on when i was doing the 1 minute video assessment. Review Source Similar Products Featured