# HiPeople Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HiPeople the right Reference Check solution for you? Explore 1563 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211940/HiPeople/reviews --- HiPeople 4.8 (1563) [View alternatives](https://www.capterra.com/p/211940/HiPeople/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of HiPeople Ease of use 4.9 Customer Service 4.7 ## Pros and Cons in Reviews Intuitive and streamlined platform design 99% positive reviews out of 301 Most reviewers appreciate the user interface for its clarity, ease of navigation, and smooth, distraction-free experience. Cherlene A Booking Assistant, 11 - 50 employees. "Clean interface, intuitive workflows, and smooth candidate experience from start to finish, also questions." Challenging video response process 51% negative reviews out of 108 Some users report video assessment causes technical difficulties, device compatibility issues, and discomfort with unplanned video recordings. Patience N French call centre, 501 - 1,000 employees. "The fact that i could not record a video with my smartphone and my note pad" Clear and accessible instructions 98% positive reviews out of 65 Most reviewers find instruction clarity ensures tasks are easy to understand, reducing confusion and supporting smooth completion. Nhlakanipho X Managing director, 2 - 10 employees. "The website gives clear instructions as well as examples which makes it easy to understand what is needed from you and act accordingly. " Occasional technical and connectivity problems 38% negative reviews out of 101 Some users say bugs and issues include platform freezes, internet dependence, and frustrating full-screen or navigation glitches. Markey D Content Writer, 1 employee. "I do not like how they automatically shift from fullscreen to windowed, which leads to a warning." Comprehensive professional assessment experience 100% positive reviews out of 57 Most reviewers describe professional use as efficient, structured, and respectful, enhancing credibility and supporting career growth. Justin H Administrative assistant, 51 - 200 employees. "I appreciate its ability to connect users efficiently, enhance communication, and streamline professional interactions." Time constraints and anxiety 43% negative reviews out of 51 Some reviewers describe stress and pressure from strict timers, which can cause nervousness and impact performance. Xolelwa M Sales manager, 10,001+ employees. "That time is so minimal and pressure is so intense it doesn't really accommodate slow people one has to pick up to the phase things are done or they are going to be rolled over." ## Showing most helpful reviews Showing 1-25 of 1563 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chesway S. Head of Innovation Research Used the software for: Less than 6 months ### "Interesting and non-exploitive assessment -- one of my top 5 assessments thus far" January 17, 2025 5.0 I enjoyed it, it was different. And the questions were interesting. I like the technical questions, it does seem like a fairer way to assess people. But I do think having some scenario based questions could also help understand the participant better. eg. "in this context from a team or managerial challenge, what choice would you make -- A. B. or C?" As this can help you gauge what the participant values or how they view different problems. (Just a thought, use it, don't use it). Pros Simple multiple choice questions based on foundational technical knowledge. The assessment didn't steal any ideas from me.. ie. it wasn't a set design task that can be used to exploit participants for free work under the guise of "skills assessment". I appreciate this about HiPeople. The fact that they didn't ask for free ideas via a fake design brief (which companies generally use for their own benefit by using you and wasting your time, misleading you in thinking you're working toward a potential hire), makes me respect and trust them even though we've never met. One of the few assessments which didn't leave me feeling used or exploited by the end of it. Thanks. Cons I think there is some room for improvement, quick fixes that can help reduce bias: 1. Such as including icons with text- as not all people know the names of specific functionality, but as visual learners they can easily recognise it's purpose by it's icon. 2. Perhaps, language and communication preferences in the beginning could be added. That might help level the playing field to ensure everyone is answering in the language they prefer best, using the method they are most comfortable with.. ie. verbal vs written responses. Review Source Jesmar G. Operations executive Information Technology and Services Used the software for: I used a free trial ### "amazing platform and organization " July 16, 2025 5.0 It is an amazing platform and organization. Hiring process is really great which gives an applicant a nice impression. Pros The way they accommodate the applicant was really amazing job. From the time that an applicant is applying up to recruitment. Cons The way the applicant was guided into the exam. Exam was a bit difficult for the 1st stage however it was so challenging. Review Source AM Amogelang M. Unemployed Broadcast Media Used the software for: I used a free trial ### "Review title is HiPeople" June 24, 2025 3.0 Overall experience was good and it is fast to head into the other step without any issues of any kind. Pros What I like most about HiPeople is the fact that, having to work around it is not as hard as it looks. Cons Count down time on some question sessions is small, therefore it makes it a little difficult to manoeuvre around all questions. Review Source Rocío D. CEO - Founder Marketing and Advertising Used the software for: I used a free trial ### "Recommended for recruiters " July 15, 2025 5.0 It was a pleasant experience. I'd recommend it to recruiters looking for a tool that helps them narrow down their pool of candidates. Pros HiPeople in my opinion works as a filter for recruiters. It helps them to narrow down the available candidates for a position before the recruiter involved themselves in the process. Cons I felt that some of the questions didn't align with the position I was applying for which could negatively affect my performance on this first evaluation. Review Source Brianna M. Office Assistany Education Management Used the software for: Less than 6 months ### "HiPeople Review" July 27, 2025 5.0 10/10 would recommfnc companies start using HiPeople to make the hiring process easier. I believe it is meant for businesses such as schools, banks, hospitals and even major corporations. Pros The automatic link to send to references so that they can just reply and send back their responses. My references said it was super easy to navigate. Cons There are no complaints from me as this seems to be more effective than what is done in the past when hiring. Review Source Divine J. Volunteer Civic & Social Organization Used the software for: I used a free trial ### "Applications with HiPeople" August 5, 2025 5.0 Overall, a great HR recruitment team, I'm grateful for this opportunity to review your company using this well-made user interface. Pros Doing an application with HiPeople's recruitment team is smooth and worry-free with their excellent communication and customer support. Cons Due to the highly efficient recruitment process, using high-quality assessments, no substantive complaints can be made on my end. Review Source Nisarg K. Assistant Manager E-Learning Used the software for: I used a free trial ### "Efficient and Insightful Hiring Support Tool" August 1, 2025 5.0 My overall experience with HiPeople was very positive. The platform is intuitive, time-saving, and made the reference checking process much more efficient. It delivered clear, well-structured insights that helped support better hiring decisions. I appreciated the thoughtful automation and how easy it was to use for both candidates and referees Pros I really appreciated how intuitive and streamlined the experience with HiPeople was. What stood out the most for me was how efficiently it gathered insights and structured them in a clear, actionable format. It made the reference process smoother for everyone involved Cons While the overall experience was smooth, one area for improvement could be more customization in the templates or questions. Having a bit more flexibility would help tailor the process even more closely to specific roles or industries. Review Source Tanaka F. Digital Marketer Computer Networking Used the software for: Less than 6 months ### "Impressed by recruitment process." July 10, 2025 5.0 Pros CommunicationWhat I liked most about HiPeople was the clear and professional communication throughout the process, especially from \[sensitive content hidden\]. His prompt responses, respectful tone, and ability to set expectations made the experience smooth and professional from start to finish. Cons I would’ve appreciated a bit more feedback after the whole assessment stage but besides that everything else is on point Review Source Keketso Monica N. Data Analayst Computer Software Used the software for: Less than 6 months ### "Perfect assessement" July 5, 2025 5.0 My experience was the best one. I enjoyed their assessment. I pray that I have made the cut. I'm looking for a new job. Pros The questioning style and allocated time are so reasonable you are able to think properly and logically. Cons Everything was perfect the way the assessment questions were grouped accordingly. Easy to answer all. Review Source Rebecca D. ADMINISTRATIVE Hospital & Health Care Used the software for: I used a free trial ### "Exceptional" July 21, 2025 5.0 Great! No major complaint, just answering the qurstions to ensure everything is input correctly. Thanks Pros Questions were straight forward.from the feed back that was given. Theybere very informative of what was asked. Cons There were a lot of question from the people i gave reference to.. they thought there were to many questions. Review Source VR Verified Reviewer Front End Developer Computer Software Used the software for: Less than 6 months ### "Saves time and gives you better hiring confidence" July 24, 2025 5.0 Really great overall. It saved our team time, made the reference process way smoother, and gave us more confidence when hiring. I’d definitely recommend it to any team that wants to make their hiring process more efficient and modern. Pros It's super easy to use. We were sending reference checks within minutes. The platform feels modern and intuitive, and I really liked how automated the whole process is. The reports are clear, beautifully formatted, and actually helpful in making hiring decisions. Also, the customer support team is quick and friendly. Cons Some of the reference emails went to spam, so we had to follow up manually in a few cases. Not a big deal, but something to keep in mind. Review Source HB Harsha B. Student Staffing and Recruiting Used the software for: I used a free trial ### "Experience" April 18, 2025 5.0 Overall, my experience with HiPeople has been positive. It made the reference-checking process much faster, more objective, and data-driven. The insights provided helped in making more confident hiring decisions. It’s a modern solution that aligns well with the needs of fast-paced recruitment teams. Pros HiPeople offers a very intuitive and streamlined experience for gathering and analyzing candidate reference feedback. The platform saves significant time in the hiring process, automating much of the reference checking while still providing deep insights. I especially appreciated the clean interface, easy setup, and the quality of candidate insights generated. Cons While the platform is excellent for reference checks, it could benefit from more customization options for survey templates and better integration with a wider range of ATS systems. Occasionally, response rates from referees were slower than expected, though that’s likely an external factor. Review Source ZH Zyneshia H. NA Retail Used the software for: 6-12 months ### "Streamlined Hiring with strong candidate insights " June 9, 2025 5.0 HI People is a helpful tool that modernizes hiring with a candidate-centric approach. It saves time and adds value to recruitment decisions by highlighting traits you might not catch in an interview alone. While there's some room for feature growth, It's a strong platform for smart hiring Pros HI People has a clean easy to navigate interface and provides insightful candidate data quickly. The assessments are thoughtfully designed to help identify soft skills, work values, and culture fit, making the hiring process smoother and more data-driven Cons What I liked least about HI People was the limited flexibility in customizing certain assessments or surveys. While the platform offers a clean user interface and solid templates, it could benefit from more advanced customization options for companies with specific needs. Additionally, occasional delays in customer support response times made it challenging to get timely assistance. Review Source BS Bevin S. Sales and Marketing Marketing and Advertising Used the software for: Less than 6 months ### "Very excellent" June 16, 2025 5.0 Put all materials or assessment in a very clear and professional manner, Motivation is one the key element I learnt from HiPeople.In addition, there is a strong communication with your clients or Customers and you give opportunities to Clients to try again till they understand the topic. Pros HiPeople,keeps the standards of values,Vision and Proffessionalism,Keep the subject lesson interesting. Cons Fairness,you motivate candidates( motivation) to success.Does not close opportunities for clients.Makes clients to learn and understand their industry in order to have background of your industry Review Source EO Emily O. Director of Operations Entertainment Used the software for: Less than 6 months ### "Spot-On Solutions for Day-to-Day Leadership!" February 11, 2025 5.0 It was great! Each scenario is spot-on, showing they really get the kind of decisions and dilemmas we deal with daily. Pros Absolutely loved how HiPeople tackles the nitty-gritty of daily challenges we face as leaders. It's like they've got a direct line to what goes on in our world, turning those everyday headaches into teachable moments and actionable advice. Cons The only snag for me has been the internet connection, and the inability to copy and paste my Prolific ID code in, which feels a bit clunky. A smoother experience on the go would make it unbeatable. Review Source jS jayson S. graphic designer Design Used the software for: I used a free trial ### "simple answers to describe hipeople" January 18, 2025 5.0 From a general perspective, HiPeople’s value lies in enhancing recruitment by automating and standardizing evaluation methods, saving hiring teams time, and ensuring better quality hires. This can ultimately lead to more informed hiring decisions and a better match between employers and employees. Pros easy navigation and understandable instructions provided Cons the pictures shown for a test are the same Review Source NM Ndivhuwo M. Director Computer & Network Security Used the software for: I used a free trial ### "I enjoyed the assessments the questions where not that difficult " February 14, 2025 5.0 I enjoyed their assessment very much and It is also educational because I was learning new things I didn't know Pros The questions were a little bit tricky which nice because you can measure our way of thinking Cons Time limit was very short because I never go to finish some of the questions Review Source AA Andres A. NA Accounting Used the software for: I used a free trial ### "Tests review HiPeople" March 15, 2025 4.0 No complaints at all. It was faster, easy to access, and easy to respond. Pros Immediate response to their candidates. That will facilitate the process of applying in the company Cons No comments. Maybe the analytical tests need to have more time. Also, there is a section where it is necessary to share a previous work reference. Is not included the phone number option. Given the importance of this section. I only had information of first name and phone number. So, I wasn't able to share full information. Review Source VR Verified Reviewer Executive Assistant Apparel & Fashion Used the software for: I used a free trial ### "Hi-People for the People" August 1, 2025 5.0 My overall experience with HiPeople was smooth and professional. The platform was intuitive and easy to navigate, and the assessments were structured and relevant to the Administrative Assistant role I applied for. The only area I see for improvement is adding a bit more guidance upfront, like sample questions or time estimates, to help candidates prepare and manage their focus better during the process. Pros What I liked most about HiPeople was how smooth and intuitive the platform was during my assessment process. The interface was very user-friendly, which made it easy to focus on the tasks rather than figuring out how to navigate the tool. I also appreciated how structured the assessment felt—it was clear, well-paced, and relevant to the Administrative Assistant role I applied for. It created a professional experience that gave me a good impression of both the company and the platform. Cons While my overall experience with HiPeople was very positive, one area for improvement could be adding more guidance at the beginning of the assessment, perhaps a brief overview or sample questions,to help candidates know what to expect. Additionally, providing an estimated time for each section in advance would make it easier to plan and manage focus throughout the process. Review Source JP Jessica P. Assistant Administrative Education Management Used the software for: I used a free trial ### "Efficient and Insightful Reference Checking Tool" June 3, 2025 5.0 My overall experience with HiPeople was very positive. The platform streamlined the reference-checking process significantly, saving time while improving the quality of insights gathered. Its user-friendly interface, automated workflows, and clear reporting made it easy to integrate into our hiring process. While there are a few areas that could benefit from more customization, the tool added real value to our recruitment efforts and helped us make more confident hiring decisions. Pros HiPeople’s platform stands out for its intuitive interface and seamless automation of reference checks. I particularly appreciated how easy it was to manage the entire process. Cons While the overall experience with HiPeople was positive, one area with room for improvement is the customization of reference question templates. Having more flexibility to tailor questions to specific roles or organizational needs would enhance the relevance of the feedback. Review Source PD Pearl D. Employee Business Supplies and Equipment Used the software for: I used a free trial ### "Hiring Solution" February 13, 2025 4.0 The platform is intuitive, efficient, and significantly streamlines the hiring process, especially with its automated reference checks and data-driven insights. It saves time while maintaining accuracy and consistency, making it a valuable tool for recruiters. While there’s room for improvement in customization and integrations, the overall functionality and ease of use make it a great solution for hiring. Pros I really like how HiPeople streamlines the hiring process with its seamless integration and automated reference checks. It saves a lot of time while ensuring consistency and accuracy in evaluations. The platform is user-friendly, provides valuable data-driven insights, and allows for customizable workflows, making it easy to tailor to specific hiring needs. Plus, the improved candidate experience is a great bonus! Cons One thing that could be improved about HiPeople is the level of customization in certain areas. While the platform is generally user-friendly, some features could offer more flexibility to better fit specific hiring workflows. Review Source GB Gregory B. Owner Airlines/Aviation Used the software for: 1-2 years ### "Great place " June 21, 2025 5.0 Great expectations theseenpeople work jard and pay attention to whats going on inthe industry we will Pros \[sensitive content hidden\] great worker yes it was a great experience getting to meet the workers there the employee are great Cons Nothing at all the places was filled wyth love and a great atmosphere was successfully chosen by us. Review Source VR Verified Reviewer Certified nurse assistant Hospital & Health Care Used the software for: Less than 6 months ### "Best thus far " August 1, 2025 5.0 Overall everyone was very helpful if needed they email you asking if you need any additional help to make sure the experience was smooth fast and simple Pros Everything was Very easy and fast and efficient, I had no complications at all I highly recommend other companies use them as well Cons No cons everything was simple fast and easy I wished a lot of companies new about them and would use them overall Review Source Akan W. Lead Digital Marketing Officer Information Technology and Services Used the software for: I used a free trial ### "What a great solution this is!" January 17, 2025 5.0 It was great. straightforward questions, backed by a smooth transition between sections, it's definitely a winner Pros It's very concise. the UI/UX is smooth and that's really helpful for preinterview jitters Cons Nothing so far, I think it's a smooth experience more people need access to Review Source SPR Shanmuga Priyan R. Test Specialist Telecommunications Used the software for: I used a free trial ### "Helpful Pre-Screening Tool with a Smooth Experience" April 4, 2025 4.0 My experience with HiPeople was positive—it provided a seamless and professional pre-screening process. The assessment was well-designed, and the platform was easy to use. With minor improvements in feedback depth and personalization, it could be even better! Pros The assessment was well-structured and effectively evaluated my skills before the technical round. User-Friendly: The interface was intuitive and easy to navigate. It streamlined the hiring process by providing quick, actionable insights. The team behind HiPeople has clearly put thought into making the process smooth and candidate-friendly. Cons It would be great to receive more detailed insights or areas for improvement after the evaluation. Some questions felt generic; adding role-specific assessments could enhance relevance. Review Source Similar Products Featured ## Related categories [Reference Check](https://www.capterra.com/reference-check-software/)[Assessment](https://www.capterra.com/assessment-software/)[Background Check](https://www.capterra.com/background-check-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.