--- title: "HiPeople Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is HiPeople the right Reference Check solution for you? Explore 1563 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/211940/HiPeople/reviews/" page_type: "reviews" language: "en" --- HiPeople 4.8 (1563) [View alternatives](https://www.capterra.com/p/211940/HiPeople/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of HiPeople Ease of use 4.9 Customer Service 4.7 ## Pros and Cons in Reviews TA Tarek A PhysiotherapistHospital & Health Care, 2 - 10 employeesUsed the software for: I used a free trial. “The platform was intuitive and professionally designed, and the range of question types, from analytical to scenario-based, allowed me to demonstrate my technical and strategic capabilities. Although more personalized feedback would have been valuable, I found the experience engaging, relevant, and aligned with industry standards.“ May 15, 2025 Melissa A Customer serviceTelecommunications, 1,001 - 5,000 employeesUsed the software for: I used a free trial. “The only con I could think about with the assessment would be the size of the questions and answers granted that I was using my phone but unless you're using a laptop it's very hard to see those questions and answers and expanding the pictures when able to takes up your time on the clock countdown.“ June 21, 2025 Nazly T AdministratorMedical Practice, 51 - 200 employeesUsed the software for: I used a free trial. “HiPeople is a fast, secure, and easy-to-use platform that streamlines reference checks with great customer support, smart process automation, strong data privacy, and excellent value for money, making hiring decisions quicker and more reliable.“ July 28, 2025 CF Chevon F They recruit for position that are primarily RemotedStaffing and Recruiting, 51 - 200 employeesUsed the software for: I used a free trial. “what i least liked about Hipeople is that the customization options for questionnaires can feel somewhat limited, especially for roles requiring highly specific feedback.“ May 8, 2025 JS Jorge S CounsoltingAirlines/Aviation, 2 - 10 employeesUsed the software for: I used a free trial. “HiPeople is highly valued for its efficiency, AI-powered tools, customization options, user-friendly interface, and ability to improve the quality of hires.“ March 10, 2025 Josef N AdministrativeHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: I used a free trial. “It wasn't that bad is just that i was answering the question from my phone and it became a problem that when i was recording a short video of my self, i was recording without Handset and sound wasn't coming out, i had to use handset in order for sound to come out!“ March 17, 2025 EP Evener P Office and Admin ManagerManagement Consulting, 11 - 50 employeesUsed the software for: I used a free trial. “It is a great tool for HR recruitment, saves time for the hiring team in interviews and collection information from the candidate, a useful tool for the decision making.“ April 2, 2025 AK Anil K ManagerAlternative Dispute Resolution, 11 - 50 employeesUsed the software for: I used a free trial. “The last leg of test which required applicant to share a live video instantly, as some people cannot be presentable or groomed thinking it a quiz.“ March 24, 2025 ## Showing most helpful reviews Showing 1-25 of 1563 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rocío D. CEO - Founder Marketing and Advertising Used the software for: I used a free trial ### "Recommended for recruiters " July 15, 2025 5.0 It was a pleasant experience. I'd recommend it to recruiters looking for a tool that helps them narrow down their pool of candidates. Pros HiPeople in my opinion works as a filter for recruiters. It helps them to narrow down the available candidates for a position before the recruiter involved themselves in the process. Cons I felt that some of the questions didn't align with the position I was applying for which could negatively affect my performance on this first evaluation. Review Source Nisarg K. Assistant Manager E-Learning Used the software for: I used a free trial ### "Efficient and Insightful Hiring Support Tool" August 1, 2025 5.0 My overall experience with HiPeople was very positive. The platform is intuitive, time-saving, and made the reference checking process much more efficient. It delivered clear, well-structured insights that helped support better hiring decisions. I appreciated the thoughtful automation and how easy it was to use for both candidates and referees Pros I really appreciated how intuitive and streamlined the experience with HiPeople was. What stood out the most for me was how efficiently it gathered insights and structured them in a clear, actionable format. It made the reference process smoother for everyone involved Cons While the overall experience was smooth, one area for improvement could be more customization in the templates or questions. Having a bit more flexibility would help tailor the process even more closely to specific roles or industries. Review Source AM Amogelang M. Unemployed Broadcast Media Used the software for: I used a free trial ### "Review title is HiPeople" June 24, 2025 3.0 Overall experience was good and it is fast to head into the other step without any issues of any kind. Pros What I like most about HiPeople is the fact that, having to work around it is not as hard as it looks. Cons Count down time on some question sessions is small, therefore it makes it a little difficult to manoeuvre around all questions. Review Source Tanaka F. Digital Marketer Computer Networking Used the software for: Less than 6 months ### "Impressed by recruitment process." July 10, 2025 5.0 Pros CommunicationWhat I liked most about HiPeople was the clear and professional communication throughout the process, especially from \[sensitive content hidden\]. His prompt responses, respectful tone, and ability to set expectations made the experience smooth and professional from start to finish. Cons I would’ve appreciated a bit more feedback after the whole assessment stage but besides that everything else is on point Review Source Divine J. Volunteer Civic & Social Organization Used the software for: I used a free trial ### "Applications with HiPeople" August 5, 2025 5.0 Overall, a great HR recruitment team, I'm grateful for this opportunity to review your company using this well-made user interface. Pros Doing an application with HiPeople's recruitment team is smooth and worry-free with their excellent communication and customer support. Cons Due to the highly efficient recruitment process, using high-quality assessments, no substantive complaints can be made on my end. Review Source Brianna M. Office Assistany Education Management Used the software for: Less than 6 months ### "HiPeople Review" July 27, 2025 5.0 10/10 would recommfnc companies start using HiPeople to make the hiring process easier. I believe it is meant for businesses such as schools, banks, hospitals and even major corporations. Pros The automatic link to send to references so that they can just reply and send back their responses. My references said it was super easy to navigate. Cons There are no complaints from me as this seems to be more effective than what is done in the past when hiring. Review Source Lakesha L. ASSESMENT Alternative Dispute Resolution Used the software for: I used a free trial ### "MY EXPERIENCE WITH HIPEOPLE " July 29, 2025 5.0 my overall experience was easy to complete, very user - friendly the only thing that was a con was the video with upload video but other than that everything went smooth and secure Pros It was easy to complete the assement not too complicated . it was very user friendly no error or slow downs, Cons i had a little issue at the end when answer my question the video didnt come up but other than that everything was smooth, Review Source Rebecca D. ADMINISTRATIVE Hospital & Health Care Used the software for: I used a free trial ### "Exceptional" July 21, 2025 5.0 Great! No major complaint, just answering the qurstions to ensure everything is input correctly. Thanks Pros Questions were straight forward.from the feed back that was given. Theybere very informative of what was asked. Cons There were a lot of question from the people i gave reference to.. they thought there were to many questions. Review Source Keketso Monica N. Data Analayst Computer Software Used the software for: Less than 6 months ### "Perfect assessement" July 5, 2025 5.0 My experience was the best one. I enjoyed their assessment. I pray that I have made the cut. I'm looking for a new job. Pros The questioning style and allocated time are so reasonable you are able to think properly and logically. Cons Everything was perfect the way the assessment questions were grouped accordingly. Easy to answer all. Review Source Sebastián Andrés P. Computer Engineering Marketing and Advertising Used the software for: I used a free trial ### "Professional and user-friendly experience" June 6, 2025 5.0 My overall experience with HiPeople was very positive. The platform is professional, easy to use, and the process was smooth and efficient. I appreciated how intuitive everything was, and it made the evaluation feel clear and focused Pros I really liked how professional and user-friendly the platform is. It was intuitive, clear, and easy to navigate. Cons Honestly, there was nothing I disliked. The experience was smooth, clear, and everything worked perfectly well. Review Source VR Verified Reviewer Front End Developer Computer Software Used the software for: Less than 6 months ### "Saves time and gives you better hiring confidence" July 24, 2025 5.0 Really great overall. It saved our team time, made the reference process way smoother, and gave us more confidence when hiring. I’d definitely recommend it to any team that wants to make their hiring process more efficient and modern. Pros It's super easy to use. We were sending reference checks within minutes. The platform feels modern and intuitive, and I really liked how automated the whole process is. The reports are clear, beautifully formatted, and actually helpful in making hiring decisions. Also, the customer support team is quick and friendly. Cons Some of the reference emails went to spam, so we had to follow up manually in a few cases. Not a big deal, but something to keep in mind. Review Source ZH Zyneshia H. NA Retail Used the software for: 6-12 months ### "Streamlined Hiring with strong candidate insights " June 9, 2025 5.0 HI People is a helpful tool that modernizes hiring with a candidate-centric approach. It saves time and adds value to recruitment decisions by highlighting traits you might not catch in an interview alone. While there's some room for feature growth, It's a strong platform for smart hiring Pros HI People has a clean easy to navigate interface and provides insightful candidate data quickly. The assessments are thoughtfully designed to help identify soft skills, work values, and culture fit, making the hiring process smoother and more data-driven Cons What I liked least about HI People was the limited flexibility in customizing certain assessments or surveys. While the platform offers a clean user interface and solid templates, it could benefit from more advanced customization options for companies with specific needs. Additionally, occasional delays in customer support response times made it challenging to get timely assistance. Review Source VS Vivek S. Graphic Designer Business Supplies and Equipment Used the software for: I used a free trial ### ""Seamless and Professional Experience with HiPeople"" June 7, 2025 5.0 My experience with HiPeople was excellent—smooth, intuitive, and professional. The process was clear and efficient, making it easy to complete. Highly impressed! Pros The user-friendly interface and clear, structured process made the experience smooth and stress-free. Cons It would be helpful to include more personalized feedback or guidance after each step for better clarity. Review Source BS Bevin S. Sales and Marketing Marketing and Advertising Used the software for: Less than 6 months ### "Very excellent" June 16, 2025 5.0 Put all materials or assessment in a very clear and professional manner, Motivation is one the key element I learnt from HiPeople.In addition, there is a strong communication with your clients or Customers and you give opportunities to Clients to try again till they understand the topic. Pros HiPeople,keeps the standards of values,Vision and Proffessionalism,Keep the subject lesson interesting. Cons Fairness,you motivate candidates( motivation) to success.Does not close opportunities for clients.Makes clients to learn and understand their industry in order to have background of your industry Review Source VR Verified Reviewer Business Owner Luxury Goods & Jewelry Used the software for: Less than 6 months ### "Pleasant Recruitment Assessment" July 14, 2025 5.0 My experience with HiPeople was very pleasant. All instructions given during my experience were straightforward and simple to follow from start to finish. I would recommend their way of assessment to other recruitment managers. Pros They are prompt in getting back to you when you apply for work. The assessment they made me do was very relevant to the role I applied for. Cons You have to be ready to respond to their request to complete the assessment for your recruitment or thy will send you reminders. Review Source JA Juan A. Gestor de Contratos Logistics and Supply Chain Used the software for: Less than 6 months ### "A pleasant experience, a well-organized interface, and an easy-to-follow process" May 6, 2025 5.0 My overall experience was quite good. They have a very nice interface, easy to understand, the explanation of how everything works internally is quite good, which gives them a plus, and the sections are set up appropriately to not make the process so tedious, which is beneficial for the candidates since they do not lose focus on the test being taken, and it makes this process enjoyable. Pros I found the interface pleasant, the information is very clear and they explain it in a very specific way. Cons In the final section, because the text is long, the answer options given above would be good if you could adjust that part so that they remain static while one scrolls the text down to have clearer answer options. Review Source VR Verified Reviewer SDR Information Technology and Services Used the software for: I used a free trial ### "Abdul Shakeeb Review" July 14, 2025 5.0 My overall experience with HiPeople was positive; it simplified reference checks, provided valuable insights, and improved hiring decisions, though there is room for more customization and a more human-centric interface. Pros What I liked most about HiPeople is its ability to streamline candidate referencing and hiring insights, making the recruitment process faster, more data-driven, and reliable for HR teams. Cons What I liked least about HiPeople is that the platform can sometimes feel overly automated, reducing the personal touch in candidate evaluations and requiring manual adjustments for specific hiring needs. Review Source NR Ndivhuho R. National Programme Facilitator Non-Profit Organization Management Used the software for: I used a free trial ### "Streamlined and Insightful Hiring Made Easy." May 22, 2025 5.0 HiPeople has significantly enhanced the efficiency and reliability of our hiring process. It helped us make faster, data-driven decisions with confidence. The customer support was responsive and knowledgeable, and the platform continually evolves with useful updates. It's a great solution for modern HR teams Pros The user-friendly interface and intuitive design made it easy to navigate. I particularly appreciated the seamless candidate insights, which provided in-depth and reliable data to support our hiring decisions. The automated reference checks saved us a lot of time and added a professional touch to our recruitment process Cons The integration with some of our existing HR tools took a bit longer than expected, but the support team helped resolve the issues. More customization options in report templates would be a welcome improvement. Review Source JP Jessica P. Assistant Administrative Education Management Used the software for: I used a free trial ### "Efficient and Insightful Reference Checking Tool" June 3, 2025 5.0 My overall experience with HiPeople was very positive. The platform streamlined the reference-checking process significantly, saving time while improving the quality of insights gathered. Its user-friendly interface, automated workflows, and clear reporting made it easy to integrate into our hiring process. While there are a few areas that could benefit from more customization, the tool added real value to our recruitment efforts and helped us make more confident hiring decisions. Pros HiPeople’s platform stands out for its intuitive interface and seamless automation of reference checks. I particularly appreciated how easy it was to manage the entire process. Cons While the overall experience with HiPeople was positive, one area with room for improvement is the customization of reference question templates. Having more flexibility to tailor questions to specific roles or organizational needs would enhance the relevance of the feedback. Review Source MK Mabotse K. Freelancer Internet Used the software for: I used a free trial ### "Efficient, Insightful, and Almost Perfect" July 7, 2025 5.0 Overall, my experience with HiPeople was very positive. The platform streamlined the reference-checking process and saved valuable time. It provided clear, actionable insights that helped me make confident hiring decisions. The automation and user-friendly design made it easy for both me and the candidates to engage, which was a big plus. Pros What I liked most about HiPeople was how intuitive and user-friendly the platform is. The way it simplifies and automates the reference-checking process is a real game-changer. It saved me a lot of time and provided insightful, data-backed feedback about candidates that helped in making confident hiring decisions. I also appreciated the modern design and the focus on creating a positive experience not just for recruiters but for referees and candidates too. Cons While HiPeople is a very efficient and insightful platform, one thing I found slightly limiting was the customization of reference question templates. It would be great to have even more flexibility to tailor questions to very specific roles or industries. That said, the existing templates still cover most essential areas quite well Review Source LKS Laura Katalina S. Executive accountant Marketing and Advertising Used the software for: I used a free trial ### "My Hi people Experience" August 4, 2025 5.0 it was easy to undrestand, answer and navigate. the tool didn't freeze and runs properly. The response to the imput was also clear (when i clicked i saw the imput in the option i choose and also the record and uploead input was clear) Pros the Interface was so intuitive and clear, the way isntruction ans test were delivered was good. Also the performance and speed of the platform was great it doesn't take to much time to load information. Cons i consider the platform is ok. the test i took was so well designed, the UX/UI was easy to undrestand. Maybe any options for colour blind or dislexia option? maybe? i don't have any of that (well probalbi dislexia) but could be a good aseesment to had for people with colour blind, (even blind people) and dislexia conditions Review Source LM Larita M. Paraprofessional Education Management Used the software for: I used a free trial ### "References form Hipeople" June 12, 2025 5.0 I would give it a wonderful 5 star rating . It was sooo easy and extremely fun. I can’t believe how easy it was. Pros The quick responses and easy walk through. It was an amazing experience and I’m so happy that I could be apart of it. Cons I couldn’t find anything to not like about this website. Overall an amazing experience. Keep up the great work Review Source ST Sean T. Team l ad Automotive Used the software for: I used a free trial ### "Hi people is the best " June 5, 2025 5.0 I was pleased with the format it was not complicated to navigate through the app and very user friendly Pros Very professional and you are absolutely comfortable with the app addressing your point and easy to use Cons Nothing it included all necessary information to provide vital points concerning individual going forward to a greater opp Review Source SO Sofia O. Freelancer Management Consulting Used the software for: I used a free trial ### "Simple and Easy to Use" May 24, 2025 5.0 Overall, I had a positive experience. I would definitely use the tool again. It’s straightforward, fast, and does exactly what it’s supposed to without unnecessary complications. Pros The platform was incredibly easy to use. I didn’t run into any issues using it on Safari, and everything loaded quickly and smoothly. It felt intuitive and user-friendly from start to finish. Cons When recording the video, I had to go out of the full screen, which made it hard to see if everything was working properly. I wasn’t sure if that might affect my results, and it caused a bit of uncertainty during the process. Review Source JY Juan Y. Head of Growth Accounting Used the software for: I used a free trial ### "HiPeople Review" May 26, 2025 4.0 Overall, it was a positive experience. The platform was easy to use, and the results were delivered quickly. While some parts felt a little too broad, the depth of information and clarity of the reports made it a useful tool for evaluating candidates. Pros HiPeople provides a very thorough and structured evaluation process. The reports are detailed, well-organized, and cover a wide range of relevant traits, making it easy to understand the candidate's strengths and areas for improvement. Cons Some of the results and descriptions felt a bit too generic or generalized. It would be more helpful if the insights were more personalized or contextualized based on the specific role or industry. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.