---
title: "Access PeopleHR Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Access PeopleHR Software - reviews, pricing plans, popular comparisons to other Human Resources products and more."
source_url: "https://www.capterra.com/p/211952/Access-People-HR-Software/"
page_type: "product"
language: "en"
---

# 

 Access PeopleHR Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 12, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Access PeopleHR

## What is Access PeopleHR?

Access PeopleHR Suite is the UK's trusted, AI-powered HR software suite built specifically for small-to-medium businesses. Trusted by over 7,000 UK organisations, we've transformed how SMBs manage their people, eliminating the chaos of multiple systems, duplicate data entry, and fragmented employee experiences. Our next-gen HR platform integrates everything you need under one roof: core HR management, automated payroll (HMRC approved and RTI compliant), performance management, learning content, employee benefits, and people analytics. Our suite provides one platform, one log-in, and one contract experience. Data flows seamlessly from HR to payroll. One-click payroll runs in seconds. Employee changes sync automatically. No reconciliation nightmares. Mobile-first self-service gives employees 24/7 access to payslips, holidays, documents, and discounts at 150+ UK retailers.

## What is Access PeopleHR used for?

[Human Resources](https://www.capterra.com/human-resource-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)[Leave Management System](https://www.capterra.com/leave-management-system-software/)

Top alternative

Featured

Overall rating

Based on 649 user reviews

Reviews sentiment

Positive

87%

Neutral

10%

Negative

3%

Pros & cons

Centralized HR process automation

Effective team oversight tools

Frequent technical disruptions

Starting price

£3

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Access PeopleHR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.theaccessgroup.com/en-gb/construction/products/fonn/&name=Access PeopleHR)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Access PeopleHR

4.3 (649)

VS.

[4.3 (1,924)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

£3

Per Feature

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (645)

Ease Of Use

4.3 (1,923)

Value For Money

4.2 (533)

Value For Money

4.2 (1,579)

Customer Service

4.2 (594)

Customer Service

4.1 (1,652)

## Access PeopleHR alternatives

Highest Rated

[4.9 (4,855)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (3,537)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (5,306)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (1,382)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/211952/Access-People-HR-Software/alternatives/)

## FAQs about Access PeopleHR

Overview

### What problems does Access PeopleHR solve?

Access PeopleHR solves scattered HR administration by centralizing employee records, leave and absence tracking, recruitment, documents, and performance reviews. It reduces spreadsheet-driven admin, manual holiday checks, paper sign-offs, and missed compliance dates. HR teams, standalone HR managers, line managers, and growing SMEs benefit most from faster workflows and stronger accountability.

Answer based on 457 reviews

Overview

### Which roles and teams benefit most from Access PeopleHR?

Access PeopleHR is most used by HR teams, including managers, advisors, administrators, assistants, and people leaders, to centralize employee records, onboarding, leave, and performance workflows. Office and operations managers use it to streamline day-to-day administration, while directors, CEOs, and finance leaders rely on reporting and workforce visibility for planning and oversight.

Answer based on 632 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Access PeopleHR built for?

Access PeopleHR is designed for small-to-medium businesses across industries, with 76% of reviewers from small businesses and 22% from midsize companies. It appears most common in computer software at 10%, followed by management consulting at 6% and retail at 5%, fitting time-poor teams without dedicated HR resources.

Answer based on 637 reviews

Features and Usability

### What are the key features of Access PeopleHR?

Access PeopleHR includes core HR features such as employee records, holiday and absence management, sickness tracking, and employee self service. Differentiating features include customizable reporting, approval workflows, document management with electronic signature, and automation through logbooks, ripples, API integrations, and applicant tracking for recruitment.

Answer based on 278 reviews

Integrations

### Which third-party tools and platforms does Access PeopleHR integrate with?

Access PeopleHR integrates with Slack, Access Payroll, and Google Workspace, with reviewer mentions also pointing to calendar syncing for holiday viewing. Its catalog lists more than 20 integrations, including Google Calendar, Google Docs, Greenhouse, Indeed for Employers, Microsoft Azure, Okta, OneLogin, and Zapier.

Answer based on 38 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Access PeopleHR?

Access PeopleHR is generally quick to onboard for employees and managers, who often learn basic self-service with little training. It offers in-person training, live online sessions, webinars, videos, and documentation. Admins usually need more time for reports, Ripple workflows, and deeper setup, and some reviewers wanted less intensive, more detailed training.

Answer based on 76 reviews

Getting Started and Support

### What customer support options does Access PeopleHR offer, and how do users rate the experience?

Access PeopleHR offers email/help desk support, an FAQ/forum, and a knowledge base. Users often describe support as knowledgeable, friendly, and quick for straightforward questions, with useful help articles and guides. Some report slower responses for technical, billing, or complex issues, plus occasional generic replies and uneven after-sales follow-through.

Answer based on 229 reviews

Security

### How does Access PeopleHR handle data security and access control?

Access PeopleHR uses SSO, MFA, individual user accounts, and configurable access levels, including document-level, query-level, team-level, and even individual-level permissions. Reviewers also mention secure password requirements and change-reason prompts. Some note security rights can be confusing, lack granularity, and offer limited separation between departments or admin roles.

Answer based on 60 reviews

Ease of use

### Is Access PeopleHR easy to use day to day?

Access PeopleHR makes everyday HR tasks easy for many teams, especially leave requests, record updates, and self-service. Small businesses and non-technical staff often find the layout clear after setup, though some users say advanced areas, reporting, app navigation, and recent interface changes can feel clunky or take time to learn.

Answer based on 278 reviews

## Who uses Access PeopleHR?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Centralized HR process automation

94% positive reviews out of 80

Most users report HR management is streamlined, with centralized records, automated tasks, and improved daily efficiency.

Sophie M.

HR Partner, 11 - 50 employees.

"I really appreciate how Access PeopleHR makes managing employees, holidays, performance, and other relevant personnel details more seamless, which truly enhances the user experience by streamlining HR processes."

Frequent technical disruptions

58% negative reviews out of 93

Some users report bugs and issues cause workflow interruptions, slowdowns, and occasional frustration with system reliability.

Ashley L.

HR Manager, 51 - 200 employees.

"The system has an error every time I login."

Effective team oversight tools

93% positive reviews out of 76

Most reviewers indicate team management benefits from responsive support, easy communication, and clear oversight of staff activities.

John W.

Head of Technology and People, 51 - 200 employees.

"Now that the product has been fully onboarded to the Access group i've found the support has improved along with the ability to be actively involved in creating feature requests for the developers."

Continuous user-driven enhancements

90% positive reviews out of 50

Most reviewers describe product improvement as ongoing, with frequent updates and user feedback shaping new features.

Anonymous User

Head of Procurement, 1,001 - 5,000 employees.

"We fed into their development cycles regularly and it was good to see a number of the changes that we proposed adopted by them in new releases."

## Features

AI summary

Based on 14,356 Human Resources reviews

Capterra data shows that buyers of Human Resources software rank the following features as their top priorities:

-   **Employee Management** (**43%** of reviewers rated this feature as critical)
-   **Payroll Management** (**59%**)
-   **HR Management** (**45%**)

Access PeopleHR supports all three of the features reviewers value most: **Employee Management**, **Payroll Management**, and **HR Management**. Together, these capabilities help businesses maintain accurate employee records, handle payroll tasks correctly, and manage core HR processes in one system, allowing teams to work more efficiently and keep day-to-day people operations organized.

Employee Management

4.2 (139)

94.24% of 139 reviewers that rated this feature as important or highly important

You benefit from centralized employee records, self-service updates, and streamlined HR tasks. Reviewers indicate it’s easy to navigate, supports compliance, and simplifies daily management, but some wish for better audit controls and clearer differentiation between admin roles.

Payroll Management

4.2 (25)

84.00% of 25 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

HR Management

4.2 (138)

89.86% of 138 reviewers that rated this feature as important or highly important

This aspect brings all HR processes into one organized system, helping you record, manage, and report on employee data. Reviewers appreciate the centralization, ease of access, and reporting, though some feel certain functions like case management could be more modern and user-friendly.

Time Off Management

4.3 (63)

85.71% of 63 reviewers that rated this feature as important or highly important

Track and manage employee time-off, vacation, and sick leave requests

Employee Database

4.3 (190)

91.05% of 190 reviewers that rated this feature as important or highly important

Access PeopleHR offers a centralized, secure space for storing comprehensive employee information and documents. Users think it’s easy to access, keeps records accurate, and supports workforce planning, though some mention navigation could be more intuitive and reporting options improved.

Sick Leave Tracking

4.2 (126)

96.83% of 126 reviewers that rated this feature as important or highly important

With this capability, you can easily log, monitor, and analyze sickness absences, including trends and triggers like the Bradford factor. Reviewers appreciate the transparency, ease of use, and reporting, though some want better alerts and more customizable options for company policies.

Access PeopleHR 105 features

### All Features
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- Absence Management: Manage and track employee attendance
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Benefits Management: Record employee's benefit plans and selections throughout career progression
- Candidate Management: Build, track, and maintain relationships with candidates
- Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes
- Candidate Tracking: Record interactions, notes, and developments with candidates
- Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Commenting/Notes: Leave comments and notes on documents for others to view
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: It gives you straightforward options for importing and exporting employee data, saving time on bulk updates and reporting. Some reviewers find it efficient and helpful for payroll and analytics, while others mention the process can be clunky and bulk uploads have limitations.
- Data Storage Management: Manage and store data in a database
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Extraction: Extract documents and document data from data sources
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Reminders: Reminders sent via email
- Employee Database: Access PeopleHR offers a centralized, secure space for storing comprehensive employee information and documents. Users think it’s easy to access, keeps records accurate, and supports workforce planning, though some mention navigation could be more intuitive and reporting options improved.
- Employee Management: You benefit from centralized employee records, self-service updates, and streamlined HR tasks. Reviewers indicate it’s easy to navigate, supports compliance, and simplifies daily management, but some wish for better audit controls and clearer differentiation between admin roles.
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Portal: Online portal where employees can access and track their own information
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Employee Self Service: Gateway through which employees can access the system
- For Small Businesses: Designed for small businesses
- Forms Management: Store, manage and track all forms in a centralized location
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- HR Management: This aspect brings all HR processes into one organized system, helping you record, manage, and report on employee data. Reviewers appreciate the centralization, ease of access, and reporting, though some feel certain functions like case management could be more modern and user-friendly.
- Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals
- Internal HR: Designed to be used by internal recruiters or HR hiring managers
- Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview
- Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences
- Job Management: Manage and track all job information and associated tasks
- Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)
- Leave Tracking: Manage and track employee attendance
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Orientation Workflow Management: Create orientation programs for new employees or students
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Payroll Outsourcing: Delegate payroll processing to third party vendors
- Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more
- Performance Appraisal: Evaluation process that provides feedback on an employee's job performance
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Review Management: Create, fill out, and send performance reviews to individual employees
- Phone Number Extraction: Extract pricing data from multiple data sources.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Project Time Tracking: Measure time to completion or hours worked for projects
- Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Real-Time Reporting: Active reporting of data and metrics
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resume Search: Search through the software for stored resumes
- Resume Storage: Upload and store resumes
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Sick Leave Tracking: With this capability, you can easily log, monitor, and analyze sickness absences, including trends and triggers like the Bradford factor. Reviewers appreciate the transparency, ease of use, and reporting, though some want better alerts and more customizable options for company policies.
- Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
- Skills Tracking: Track employee skills, competencies, training & qualifications
- Survey/Poll Management: Create and administer polls and surveys
- Task Management: Create, manage and track all task activities and progression
- Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Time Off Requests: Tools that allow employees to request/schedule time off
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Training Management: Track employee/learner's progression through training programs
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Variable Workforce: Utilize third party services to cover unforeseen labor needs
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.1 (643)

4.1

Based on 643 reviews

## Pricing

Value for money

4.2 (533)

Free Trial

Starter

£3.00

Per Feature,

Value for money

4.2 (533)

4.2

Based on 533 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (594)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (594)

4.2

Based on 594 reviews

## User reviews

Overall rating

4.3

Based on 649 reviews

Filter by rating

5(282)

4(280)

3(65)

2(10)

1(12)

Mentioned topic

Sorted by most recent

Muiz A.

Support manager

Hospital & Health Care

### "Peoplehr good HR"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 11, 2026

Peoplehr is very good and help with annual leave,rota and it is easy to use I believe it is worth it it has helped my team a lot and the customer service are fast when help is needed it also help managing absence and team performance

Pros

Peoplehr is very good and help with annual leave,rota and it is easy to use I believe it is worth it it has helped my team a lot and the customer service are fast when help is needed

Cons

Bugs and issue slowing down workload sometime but the support team helps when need and it is fast response

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sam S.

HR Manager

Machinery

### "Good with a few niggles"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

August 11, 2026

Generally, I have a very positive experience with PeopleHR and would recommend it, but there are some niggles that could do with ironing out. The webinars are generally useful but they don't make it clear on those which packages are supported with the new functions.

Pros

I like how easy it is to navigate and use the desktop version. Basic reporting function works well and it is all very intuitive. Generally support is quick and a lot of answers can be found from the self service help guides.

Cons

The clocking in/out system can be temperamental and the app functions are very basic. I've always had issues with plug in reports and despite contacting support it has never been fully resolved.

Alternatives considered

[Breathe](https://www.capterra.com/p/126547/BreatheHr/)

Reasons for choosing Access PeopleHR

Better functionality and long-term adaptability to our needs - particularly the time/attendance features.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

VC

Victoria C.

Finance Manager

Photography

### "Access PeopleHR "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 4, 2026

Overall I have been very pleased. As someone that covers finance, payroll and HR its important to have a system that make life easier and saves time which PeopleHR does. Updating policies has been a breeze and within minutes the policy can be adjusted to reflect law changes and immediately be available for employees to view on the app or PC. As mentioned holiday and sickness records are kept accurate and run more efficiently.

Pros

PeopleHR is great value for money - for a small monthly fee we have a secure, easy to use place to keep all HR related documents, policies as well as being able to log holiday's and engage with our team. The leave management element has made it easy for employees to request holiday and then for their manages to check already booked holiday to be able to approve or reject in a push of a button. The app then allows colleagues to view their teams holiday, so they can work around this and make work performance efficient. When it comes to payroll, exporting timesheet, holiday or sickness reports is simple and quick and removes the stress of chasing other departments for the information

Cons

The only con we really have is when there is an updated version for I Phone mobiles, and there seems to be a delay for the app to catch up, meaning that some employees have struggled with the clocking in (Timesheet) element on the app

Alternatives considered

[Sage HR](https://www.capterra.com/p/128705/SageHR/)

[BrightHR](https://www.capterra.com/p/151525/BrightHR/)

[Moorepay](https://www.capterra.com/p/128703/Natural-HR/)

Reasons for choosing Access PeopleHR

Our HR Consultant advised us of this product, but when testing it was the best option for us when considering cost and functionality.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

David H.

Head of IT

Retail

### "Great software, easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

July 28, 2026

Generally very good! the software is reliable and works well and does exactly what it says on the tin.

Pros

ease of access, logging in with SSO the user interface is simple to understand and adopt. and extracting useful information with queries is great!

Cons

Technical support and general staff interaction.. whilst the interaction itself was fine.. it can be difficult to initiate support.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 3, 2026

Thank you so much for taking the time to leave us a review! We're really pleased to hear that you're finding Access PeopleHR easy to use — from SSO login through to the UI and query reporting. It's great to know the software is doing exactly what it needs to for your organisation! We appreciate your honest feedback regarding support accessibility. We understand how frustrating it can be when it's not immediately clear how to get help, and we're always working to make that experience smoother. Thanks again for choosing Access PeopleHR — we're glad it's working well for you! 😊

Hamza T.

Finance Consultant

Chemicals

### "Strong on process automation and leave management, but reporting and support need work""

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 27, 2026

Overall, a solid day-to-day HR administration tool that meaningfully reduces manual process work, particularly around leave management and employee records — but it's not without friction. Finance users will want to budget extra time for exporting and reshaping data for reporting purposes, and both finance and HR teams should factor in occasional support lag and minor sync bugs when relying on it for time-sensitive processes like payroll or audits.

Pros

From a finance standpoint, the platform centralises payroll-adjacent data (leave, absence, headcount) in one place, which cuts down the manual reconciliation work between HR records and cost reports. Process automation around leave requests and approvals removes a lot of the email back-and-forth that used to eat into admin time, and having a single source of truth for employee records makes budgeting for headcount and benefits more accurate. From an HR angle, ease of use is a strong point — onboarding new starters and updating employee details is straightforward, and the self-service functionality reduces the volume of routine queries HR has to field. Leave management in particular is well designed, with clear visibility of balances and approval workflows that managers can action quickly.

Cons

alue for money is worth flagging — pricing can feel steep relative to the depth of reporting functionality, particularly for finance use cases like cost-centre breakdowns or forecasting headcount spend; a lot of that still has to be exported and rebuilt in Excel. Customer support response times have occasionally lagged when raising configuration issues, which is frustrating when it's holding up a payroll deadline. There have also been occasional bugs and issues around syncing changes (e.g. leave balance updates not reflecting immediately, or duplicate records appearing after bulk imports), which requires manual double-checking rather than being able to trust the system outright. Employee performance module feels less mature than the core HR/leave functionality — the review workflows are somewhat rigid and don't flex well for different appraisal cycles across departments

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 3, 2026

Thank you for such a detailed and balanced review — it's genuinely helpful feedback. Great to hear the platform is delivering real efficiency gains around leave management, employee records, and reducing admin overhead for both HR and finance. That's exactly what we aim for. Your points on reporting depth, support response times, sync reliability, and performance module flexibility are all noted — these are areas we're actively working to improve, and we don't take the trust implications lightly. Thanks again for taking the time to share this.

Zara L.

Group Head of HR

Transportation/Trucking/Railroad

### "Access SASS has transformed the way our HR function operates."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

July 27, 2026

ccess SASS has transformed the way our HR function operates. By integrating PeopleHR, Paycircle and the Learning Management System (LMS), we've significantly streamlined our people processes and created a single, connected platform for employee data. Prior to implementation, we were spending valuable time manually entering the same information across multiple systems. Now, data flows seamlessly between platforms, reducing duplication, improving accuracy and eliminating much of the administrative burden on the HR team. The automation and integration have not only increased efficiency but have also given us valuable time back. Rather than focusing on repetitive administrative tasks, our HR team can now dedicate more time to strategic initiatives that add real value to the business, such as employee engagement, organisational development and supporting business growth. The user experience is intuitive for both administrators and employees, and the implementation has helped modernise our HR function. We'd highly recommend Access SASS to any organisation looking to simplify their HR processes, improve data integrity and enable HR to operate as a more strategic business partner.

Pros

What I like best about PeopleHR is how simple and intuitive it is to use, whilst still offering powerful functionality. It has become our central source of truth for employee data, giving managers and employees easy access to the information they need without relying on HR for every query. The automation of workflows, electronic document management and seamless integration with Paycircle and the LMS have significantly reduced administration and duplicate data entry. It has freed up the HR team to focus on supporting the business strategically rather than spending time on manual processes. The reporting functionality also provides valuable insights, helping us make informed people decisions with confidence.

Cons

Whilst PeopleHR meets the majority of our needs, there are a few areas that could be improved. The reporting functionality, whilst useful, can sometimes be restrictive when creating more complex or bespoke reports, requiring additional manipulation outside the system. Some workflows and customisation options could also offer greater flexibility to better accommodate unique business processes. Finally, although the system is intuitive overall, there are occasional areas where navigation could be more streamlined, reducing the number of clicks needed to complete common tasks.

Alternatives considered

[Sage HR](https://www.capterra.com/p/128705/SageHR/)

[BrightHR](https://www.capterra.com/p/151525/BrightHR/)

[Breathe](https://www.capterra.com/p/126547/BreatheHr/)

Reasons for choosing Access PeopleHR

We chose Access PeopleHR because it offered the best combination of functionality, ease of use and integration. The seamless integration with Paycircle and the Access Learning Management System meant we could manage our HR, payroll and learning processes through one connected ecosystem, eliminating duplicate data entry and improving efficiency. Compared with the alternatives we considered, PeopleHR was more intuitive for both HR administrators and employees, offered excellent value for money and met our key requirements without unnecessary complexity. The ability to automate routine tasks, provide employee self-service and produce reliable reporting gave us confidence that it would not only support our current needs but also scale with the business as we continue to grow.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 3, 2026

Thank you for such a detailed and thoughtful review! 😊 We're thrilled to hear that PeopleHR has become your central source of truth and that the integration with Paycircle and the LMS has freed up your HR team to focus on more strategic work — that's exactly what we aim for! Your feedback on reporting flexibility, workflow customisation and navigation is really valuable and will be passed on to our product team. We look forward to continuing to support you as your business grows. Don't hesitate to reach out if there's anything we can help with! — The Access PeopleHR Team

NM

nicky M.

Head of People

Mechanical or Industrial Engineering

### "Innovative People HR"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 27, 2026

I have used many HR platforms over the years, big and small and the People HR service is impressive in it's use of technological advances and ease of use.

Pros

Mostly I like the way it is developing, automating processes and making life easier for a busy HR manager, data accessibility and insights. the customer support is very good now, with everything in one place and quick solutions. A lot of our emp0loyees use the app for managing their leave.

Cons

sometime the platform is a bit shakey and some of the reports don't run very well, data seems incorrect or not picked up.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 3, 2026

Thank you for your kind words! We're glad People HR is making life easier with automation, data insights, and a support experience that works for you — and great to hear your employees are making good use of the app too. We're sorry to hear about the platform instability and reporting issues. Please do reach out to our support team so we can investigate the specific reports causing problems and get these resolved for you. Your feedback means a lot, especially coming from someone with such broad HR platform experience. We're committed to keep improving!

KS

Keeley S.

Head of People

Events Services

### "All-in-One HR Solution with Seamless Recruitment Integration"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 24, 2026

Keeps all employee records, documents, and histories in one secure digital central place instead of paper files and scattered spreadsheets.

Pros

All HR functions are in one place, ie recruitment, document storage, holidays, expenses with an employee planner to manage leave/absence/overtime etc. Ease of requesting signatures for important documents Ability to integrate with Indeed job board for vacancies and can manage applicants via the ATS portal on PeopleHR from recruitment through to onboarding Integrates with Appraisd

Cons

The format of the templates isnt very user friendly and I dont get an automatic notification if someone changes their address or bank information

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 3, 2026

Thank you for such a detailed review! We're really pleased to hear that PeopleHR is bringing all your HR functions together in one place — from recruitment and onboarding through to document storage, leave management, and expenses. It's great to know the Indeed and Appraisd integrations are adding value too. We appreciate the honest feedback on templates and notifications for sensitive data changes. I'll make sure this is passed on to our product team, as improving usability and keeping managers informed is something we take seriously. Thanks again!

AQ

Anna Q.

Hr Assistant

Food & Beverages

### "Strong HR Functionality and Excellent Support, with Some Room for Improvement"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 24, 2026

Overall, our experience with Access PeopleHR has been very positive. The system delivers good value for money, offering a broad range of HR, reporting, automation, and leave management functionality within a single platform. It has helped improve employee data management, reporting accuracy, and process automation across the business. The reporting capabilities, workflow automation, and customer support are particular highlights, while the platform's roadmap suggests continued investment and improvement through developments such as EVO Navigator. However, there is still room for growth in areas such as permissions management, wider access to the Digital Assistant, and platform stability. Despite these challenges, Access PeopleHR remains a reliable and feature-rich HR solution that continues to support employee performance management, leave administration, and HR process automation effectively. I would recommend it to organisations seeking a scalable HR platform, particularly those willing to invest time in learning and maximising its more advanced functionality.

Pros

Access PeopleHR offers a strong balance of functionality and usability, particularly for HR teams looking to streamline processes and improve reporting. One of the standout features is the Digital Assistant, which is incredibly helpful for resolving issues and finding information quickly. It significantly reduces the need to contact support for routine queries, although its availability is currently restricted to a small number of administrators within our organisation. Another major strength is the Ripples workflow automation tool. Once configured, it can automate complex HR processes, reducing manual administration and improving consistency. While there is a learning curve and ongoing training is required to make the most of it, the flexibility and efficiency gains are well worth the investment. The Query Builder is also excellent. The ability to create detailed reports and export data directly to Excel makes HR reporting straightforward and highly adaptable to business needs. In addition, Access PeopleHR's customer support team has consistently been responsive, knowledgeable, and helpful whenever assistance has been required. The platform also demonstrates a commitment to innovation, with the upcoming EVO Navigator updates looking particularly promising for improving automation capabilities and the overall user experience.

Cons

While the system is feature-rich, there are areas where improvements could be made. The authorisation and permissions structure feels quite basic compared to some competing HR systems. More granular control over access rights would help organisations better manage security and administrative responsibilities. Although the Digital Assistant is a fantastic tool, its limited availability means many administrators cannot benefit from it, which can create inefficiencies across larger HR teams. More recently, we have also experienced an increase in system lag and occasional crashes, which can be frustrating during busy periods and impact productivity. Additionally, while Ripples is a powerful feature, it requires significant time, training, and ongoing maintenance to fully utilise, which may be challenging for organisations with limited resources.

Alternatives considered

[Workday Workforce Management](https://www.capterra.com/p/264766/Workday-Payroll-and-Workforce-Management/)

Reasons for choosing Access PeopleHR

Cheaper and easier use. Better configuration options.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 3, 2026

Hi, thank you for such a detailed and thoughtful review — we really appreciate it! It's great to hear that the Digital Assistant, Ripples, and Query Builder are adding real value, and that our support team has been hitting the mark. Your feedback on permissions and access controls is noted — granular control is something we're aware matters to larger teams. We're also sorry to hear about the recent lag and instability; our teams are continuously working to improve platform performance. Thanks again for recommending Access PeopleHR and for such constructive feedback — it genuinely helps us improve! The Access PeopleHR Team

LG

Laura G.

Recruitment Specialist

Plastics

### "Lots of positives"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 24, 2026

Overall the experience has generally been good, just more work needed on the ATS. Support has been good too.

Pros

Customer support chat function is really good and the team on here are very helpful. I like the HRIS side of the system and log books are great!

Cons

The ATS - I have found this to be very basic and needs many more functions adding for this to be a full solution.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 3, 2026

Thank you so much for taking the time to leave us a review! We're really pleased to hear that you've had a positive experience with our customer support chat team and that you're enjoying the HRIS features and log books — it's great to know these are hitting the mark for you! 😊 We completely take on board your feedback regarding the ATS, and we are continuously working to develop and enhance our product. Your feedback is really valuable and will be passed on to our product team to help shape our roadmap. Overall, we're glad your experience has been a positive one, and we look forward to continuing to support you!

[View all Reviews](https://www.capterra.com/p/211952/Access-People-HR-Software/reviews/)

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