# Access PeopleHR Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Access PeopleHR Software - reviews, pricing plans, popular comparisons to other Human Resources products and more. Source: https://www.capterra.com/p/211952/Access-People-HR-Software --- # Access PeopleHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Access PeopleHR ## What is Access PeopleHR? Access PeopleHR Suite is the UK's trusted, AI-powered HR software suite built specifically for small-to-medium businesses. Trusted by over 7,000 UK organisations, we've transformed how SMBs manage their people, eliminating the chaos of multiple systems, duplicate data entry, and fragmented employee experiences. Our next-gen HR platform integrates everything you need under one roof: core HR management, automated payroll (HMRC approved and RTI compliant), performance management, learning content, employee benefits, and people analytics. Our suite provides one platform, one log-in, and one contract experience. Data flows seamlessly from HR to payroll. One-click payroll runs in seconds. Employee changes sync automatically. No reconciliation nightmares. Mobile-first self-service gives employees 24/7 access to payslips, holidays, documents, and discounts at 150+ UK retailers. ## What is Access PeopleHR used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)[Leave Management System](https://www.capterra.com/leave-management-system-software/) Top alternative Featured Overall rating Based on 634 user reviews Reviews sentiment Positive 86% Neutral 10% Negative 3% Pros & cons Centralized HR process automation Effective team oversight tools Frequent technical disruptions Starting price £3 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Access PeopleHR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.theaccessgroup.com/&name=Access PeopleHR) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Access PeopleHR 4.3 (634) VS. [4.3 (1,845)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price £3 Per Feature Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (630) Ease Of Use 4.3 (1,844) Value For Money 4.2 (518) Value For Money 4.2 (1,503) Customer Service 4.2 (579) Customer Service 4.1 (1,574) ## Access PeopleHR alternatives Highest Rated [4.9 (4,803)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,432)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (5,255)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,281)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/211952/Access-People-HR-Software/alternatives/) ## FAQs about Access PeopleHR Overview ### What problems does Access PeopleHR solve? Access PeopleHR solves scattered employee data, manual leave and absence tracking, paper-based documents, and time-consuming onboarding, recruitment, and performance reviews by centralizing records, self-service, e-signatures, and reporting. HR teams, standalone HR managers, line managers, and growing small to midsize businesses benefit most from faster administration, better accountability, and clearer workforce visibility. Answer based on 435 reviews Overview ### Which roles and teams benefit most from Access PeopleHR? Access PeopleHR is most used by HR teams, including HR managers, advisors, administrators, and coordinators, who centralize employee records, onboarding, leave, and performance workflows. Operations, office, and IT managers benefit from smoother people administration and reporting, while directors and executives use it for workforce visibility, compliance oversight, and staffing decisions. Answer based on 628 reviews Overview ### What company size and industries is Access PeopleHR built for? Access PeopleHR is for small-to-medium businesses across industries, with 76% of reviewers from small businesses and 21% from midsize companies. It is most common in Computer Software at 10%, followed by Management Consulting at 6% and Retail at 5%, fitting teams that need integrated HR and payroll without dedicated HR staff. Answer based on 633 reviews Features and Usability ### What are the key features of Access PeopleHR? Access PeopleHR includes core HR features like employee records, holiday and absence management, and employee self service, plus differentiators such as customizable reporting, approval workflows, document storage with electronic signature, and API access. Reviewers also highlight the planner, sickness tracking, and workflow automation for day-to-day staff administration. Answer based on 245 reviews Integrations ### Which third-party tools and platforms does Access PeopleHR integrate with? Access PeopleHR integrates with Slack, Access Payroll, and Google Workspace, with Google Calendar also mentioned for holiday viewing. Official integrations extend that list to Greenhouse, Indeed for Employers, Microsoft Azure, and Zapier. Access PeopleHR supports over 20 integrations across communication, productivity, payroll, and identity management. Answer based on 32 reviews Getting Started and Support ### How easy is it to onboard and train a team on Access PeopleHR? Access PeopleHR is straightforward for most employees to adopt, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say staff often learn basic self-service and HR tasks quickly with little follow-up, while admins need more time for setup, reporting, Ripple workflows, and deeper configuration. Answer based on 69 reviews Getting Started and Support ### What customer support options does Access PeopleHR offer, and how do users rate the experience? Access PeopleHR offers email/help desk support, an FAQ/forum, and a knowledge base. Users often describe support as friendly, knowledgeable, and quick for straightforward questions, with helpful self-service articles and videos. Some report slower ticket resolution for technical, billing, or complex issues, though several reviewers note support has improved over time. Answer based on 212 reviews Security ### How does Access PeopleHR handle data security and access control? Access PeopleHR uses configurable access levels, document-level permissions, specific query access, individual user accounts, SSO, and MFA for secure access. It also supports remote, cloud-based access. Some reviewers note security rights can be hard to configure, need more granular controls or stronger separation between teams, and the mobile app lacks fingerprint lock. Answer based on 60 reviews Ease of use ### Is Access PeopleHR easy to use for HR teams and employees? Access PeopleHR makes everyday HR tasks easy to manage for most teams, with a clear layout and self-service tools. HR staff, managers, and non-technical employees often find leave requests, payslips, and records simple to access, though reporting, some navigation paths, updates, and initial setup can feel harder at first. Answer based on 245 reviews ## Who uses Access PeopleHR? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 259 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 259 reviews Human Resources 47% Human Resources 47% Administrative 17% Finance & Accounting 7% IT & Software Development 7% Others 22% Top industries Based on 259 reviews Non-Profit Organization Management 27% Construction 27% Hospital & Health Care 19% Information Technology and Services 14% Other 13% ## Pros and Cons Centralized HR process automation 94% positive reviews out of 80 Most users report HR management is streamlined, with centralized records, automated tasks, and improved daily efficiency. Sophie M HR Partner, 11 - 50 employees. "I really appreciate how Access PeopleHR makes managing employees, holidays, performance, and other relevant personnel details more seamless, which truly enhances the user experience by streamlining HR processes." Frequent technical disruptions 58% negative reviews out of 93 Some users report bugs and issues cause workflow interruptions, slowdowns, and occasional frustration with system reliability. Ashley B HR Manager, 51 - 200 employees. "The system has an error every time I login." Effective team oversight tools 93% positive reviews out of 76 Most reviewers indicate team management benefits from responsive support, easy communication, and clear oversight of staff activities. John W Head of Technology and People, 51 - 200 employees. "Now that the product has been fully onboarded to the Access group i've found the support has improved along with the ability to be actively involved in creating feature requests for the developers." Continuous user-driven enhancements 90% positive reviews out of 50 Most reviewers describe product improvement as ongoing, with frequent updates and user feedback shaping new features. Josh D Head of Procurement, 1,001 - 5,000 employees. "We fed into their development cycles regularly and it was good to see a number of the changes that we proposed adopted by them in new releases." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Employee Database 4.3 (181) 90.61% of 181 reviewers that rated this feature as important or highly important Access PeopleHR offers a centralized and secure place to store all employee data, from personal details to documents. Reviewers value the comprehensive records, ease of access, and reporting, but some mention navigation can require too many clicks or feel unintuitive. Employee Management 4.2 (133) 93.98% of 133 reviewers that rated this feature as important or highly important This characteristic allows you to centralize employee records, automate HR tasks, and enable self-service updates. Some reviewers find it easy to track, update, and access information, though a few mention audit limitations and challenges with setup or navigation. HR Management 4.2 (131) 89.31% of 131 reviewers that rated this feature as important or highly important It helps you centralize HR processes, manage records, and support compliance. Reviewers appreciate the streamlined access to employee information, reporting, and document management, though some find certain functions limited or not as intuitive as they’d like. Sick Leave Tracking 4.2 (118) 96.61% of 118 reviewers that rated this feature as important or highly important With this capability, you can easily log, monitor, and analyze sick leave, including trends and Bradford factor scores. Reviewers appreciate the visual clarity, reporting options, and ability to spot patterns, though some want better alerts and more employee self-service options. Data Import/Export 3.9 (111) 83.78% of 111 reviewers that rated this feature as important or highly important You get straightforward tools for importing and exporting employee data, generating reports, and bulk uploads. Users think this saves time and aids analysis, but some find custom reporting complex and mention occasional clunky processes or row limits. Vacation/Leave Tracking 4.6 (82) 89.02% of 82 reviewers that rated this feature as important or highly important Request, track, and manage time off requests and vacation time Access PeopleHR 105 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Manage and track employee attendance Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Compare key metrics for the business against prominent players in the industry Record employee's benefit plans and selections throughout career progression Build, track, and maintain relationships with candidates Record candidates' information such as role, professional qualifications, experiences, skills or attributes Record interactions, notes, and developments with candidates Web page to host job postings, show role descriptions or receive applications from potential candidates Track employees' arrival and departure timings for payroll purposes Leave comments and notes on documents for others to view Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics You get straightforward tools for importing and exporting employee data, generating reports, and bulk uploads. Users think this saves time and aids analysis, but some find custom reporting complex and mention occasional clunky processes or row limits. Manage and store data in a database Assign categories, labels, tags, or attributes to documents for organization, search and storage Extract documents and document data from data sources Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Digital forms that are shared and accessed online Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Reminders sent via email Access PeopleHR offers a centralized and secure place to store all employee data, from personal details to documents. Reviewers value the comprehensive records, ease of access, and reporting, but some mention navigation can require too many clicks or feel unintuitive. This characteristic allows you to centralize employee records, automate HR tasks, and enable self-service updates. Some reviewers find it easy to track, update, and access information, though a few mention audit limitations and challenges with setup or navigation. Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Assign working shifts or tasks to employees based on their availability Gateway through which employees can access the system Designed for small businesses Store, manage and track all forms in a centralized location Establish measurable goals and objectives and track their progress over a specific period of time It helps you centralize HR processes, manage records, and support compliance. Reviewers appreciate the streamlined access to employee information, reporting, and document management, though some find certain functions limited or not as intuitive as they’d like. Document completed by employee to assist with career and personal development to reach short term and long term goals Designed to be used by internal recruiters or HR hiring managers Plan, organize and set up the date, time and location of a candidate's individualized interview Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Manage and track all job information and associated tasks Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Manage and track employee attendance Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple languages Manage and support multiple locations Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Track/log the amount of time employees worked per job using a timer Create orientation programs for new employees or students Manage employee salary processes, data, taxes, and records administration efficiently Delegate payroll processing to third party vendors View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Evaluation process that provides feedback on an employee's job performance Organize and manage the accomplishments and development of employees or performance of applications or systems Create, fill out, and send performance reviews to individual employees Extract pricing data from multiple data sources. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Measure time to completion or hours worked for projects Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Pre-written repository of questions that can be reused within a course or for assessment or interviews Active reporting of data and metrics Tools to find, assess, and hire suitable candidates for a job within an organization Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Search through the software for stored resumes Upload and store resumes Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria An individual's evaluation of his or her own strengths, weaknesses, and skills Online portal through which end users can access the system, manage tasks, or obtain information With this capability, you can easily log, monitor, and analyze sick leave, including trends and Bradford factor scores. Reviewers appreciate the visual clarity, reporting options, and ability to spot patterns, though some want better alerts and more employee self-service options. Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Track employee skills, competencies, training & qualifications Create and administer polls and surveys Create, manage and track all task activities and progression Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Log and record hours worked and costs spent to assist in billing and invoicing Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Track employee/learner's progression through training programs Request, track, and manage time off requests and vacation time Utilize third party services to cover unforeseen labor needs Web form that allows users to enter data that is sent and processed for different reasons Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (628) 4.1 Based on 628 reviews ## Pricing Value for money 4.2 (518) Free Trial Starter £3.00 Per Feature, Value for money 4.2 (518) 4.2 Based on 518 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (579) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (579) 4.2 Based on 579 reviews ## User reviews Overall rating 4.3 Based on 634 reviews Filter by rating 5(275) 4(272) 3(65) 2(10) 1(12) Mentioned topic Sorted by most recent MA Mandy A. HR Director Utilities ### "A reliable and user-friendly HR system with room to grow" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 9, 2026 Overall, Access PeopleHR is a well-designed and reliable HR system that supports core HR processes effectively. It is user-friendly and scalable, although there is room for improvement in reporting and advanced analytics capabilities. Pros Access PeopleHR is flexible and can be configured to suit different business needs. It is easy to navigate for both HR and managers, and the integrations across modules support efficient workflows and reduce manual administration.. Cons TThe reporting functionality could be more sophisticated, particularly for complex or customised reporting needs. It can require manual workarounds to extract detailed insights, which limits efficiency for more advanced analytics. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2026 Thanks for your feedback, Mandy. It’s great to hear you’re finding PeopleHR flexible and easy to navigate for both HR teams and managers. We’re also pleased to know the integrations across modules are helping improve efficiency and reduce manual administration within your organisation. We appreciate your comments around reporting and advanced analytics capabilities. Feedback like this is incredibly valuable, particularly around supporting more sophisticated reporting requirements and reducing the need for manual workarounds when deeper insights are needed. It’s fantastic to hear you view PeopleHR as a reliable and scalable solution that supports your core HR processes effectively while continuing to offer opportunities for future growth and enhancement. You can also follow upcoming updates via our PeopleHR roadmap hub below: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ HB Hayley B. Administrator Hospital & Health Care ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 Pros Easy to use. Everything you need is available. When you need help, someone there to help answer your questions Cons I didn't like having to refresh the page or log in/out when staff profiles didn't load. This was very time consuming Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 8, 2026 Thanks for your feedback, Hayley. It’s fantastic to hear you’re finding PeopleHR easy to use and that it provides everything you need to support your day-to-day tasks. We’re also really pleased to hear you’ve had positive experiences with the support team and have been able to get help quickly whenever needed. We appreciate your comments around having to refresh pages or log in and out when staff profiles didn’t load correctly. We understand how frustrating and time-consuming this can be, particularly when trying to complete tasks efficiently, and feedback like this is invaluable in helping identify areas for improvement. It’s great to hear your overall experience with PeopleHR has been so positive. You can also follow upcoming updates via our PeopleHR roadmap hub below: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ SM Sorrel M. Finance Director Accounting ### "Brilliant software - solid performer at a reasonable price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2026 Really good - they wanted to handhold on the onboarding, but I've used this system in a previous company for 12 years, so it wasn't necessary. They're very thorough! Pros Really simple way to keep track of documents, policies signed, and employee data. Employees find it easy to use too. The price is also really reasonable! Cons It would be simpler to have a send invite button, rather than deleting and re-inputting email addresses, but it isn't a huge issue! Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/) [Breathe](https://www.capterra.com/p/126547/BreatheHr/) Reasons for choosing Access PeopleHR Functionality (we needed to be able to control documents) and price - which is really reasonable Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 28, 2026 Thanks for your feedback, Sorrel. It’s fantastic to hear you’re finding PeopleHR a reliable and cost-effective solution for managing employee data, policies and document control. It’s also great to know employees are finding the platform easy to use day to day. We appreciate your suggestion around a simpler resend invite process. Feedback like this is really valuable, as even small workflow improvements can make administration quicker and more seamless. It’s also great to hear your previous experience with the system gave you confidence in the onboarding process and that the thoroughness of the team stood out positively. We’re really pleased to hear PeopleHR continues to deliver strong value and functionality for your business. You can also follow upcoming updates via our PeopleHR roadmap hub below: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ HH Harry H. Business Operations Manager Computer Software ### "Good Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 27, 2026 My overall experience with Access PeopleHR has been positive. The system works well for our needs, the service is good, and the support has been reliable and helpful. I am happy with the platform overall. Pros Access PeopleHR is easy to use and provides a good overall service. It helps keep HR information organised and accessible, and the support team has been helpful and responsive whenever needed. Cons There is very little to dislike. Overall, I have been happy with the platform and the service provided. Any minor issues have been handled well by the support team. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 8, 2026 Thanks for your feedback, Harry. It’s great to hear you’re finding PeopleHR easy to use and that it’s helping keep HR information organised and accessible across your business. We’re also really pleased to hear the support team has been responsive and helpful whenever you’ve needed assistance. It’s fantastic to know your overall experience has been positive and that the platform continues to meet your organisation’s needs. We especially appreciate your comments around the reliability of both the system and the support provided. Thank you for taking the time to share your experience with us. It’s great to hear PeopleHR is delivering value for your team and supporting your day-to-day HR processes effectively. You can also follow upcoming updates via our PeopleHR roadmap hub below: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ MS Mike S. HR Manager Information Technology and Services ### "A solid HR System" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 26, 2026 Easy to use tool with automation functions to make your life easier. Good integration between other access tools. Pros I think the cost per person is decent. Integrates well with Payroll and other Access tools. Has everything you need from a HR perspective Cons I had some issues with the customer service. After raising a complaint they have been really good since. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing Access PeopleHR Good for money - easy to use. Don't know what else to say. It was a long time ago. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2026 Thanks for your feedback, Mike. It’s great to hear you’re finding PeopleHR good value for money and that the integrations with Payroll and other Access tools are supporting your HR processes effectively. It’s also fantastic to know the automation features are helping make day-to-day tasks easier to manage. We appreciate your honest feedback around customer service. While I’m sorry to hear you initially experienced issues, it’s encouraging to hear things improved following escalation and that support has been much more positive since. It’s great to hear the platform is delivering the core HR functionality your organisation needs while remaining easy to use overall. You can also follow upcoming updates via our PeopleHR roadmap hub below: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ KT Katie T. MD Publishing ### "Making HR easier for small business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 26, 2026 Very positive - it's lessened some of the burden we feel when managing staff holiday accrual and absences Pros Ease of use - and visibility to key management team members - instead of one person presiding over the data Cons Some of the note-taking elements and file saving after meetings can feel a little clunky - as such we don't really use these features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2026 Thanks for your feedback, Katie. It’s great to hear PeopleHR is helping make HR management easier for your business and improving visibility for your wider management team, rather than relying on one central person managing all employee data. We’re also really pleased to hear the platform is helping reduce the burden around holiday accrual and absence management, making those day-to-day processes more manageable for your team. We appreciate your comments around note-taking and file-saving workflows feeling a little clunky. That’s really valuable feedback, particularly around making these areas more seamless and intuitive to encourage greater usage. It’s great to hear your overall experience has been very positive overall. You can also follow upcoming updates via our PeopleHR roadmap hub below: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ HR Hitesh R. Global P and C Manager Information Technology and Services ### "Access People HR Review 26.05.2026" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 May 26, 2026 Varied. All is good until something goes wrong or needs a little more from the system. Anything 'outside the box' is just not feasible. Pros Covers core HR functionality and is secure. Provides good basic reporting. However, any personalised reporting is limited as you cannot create query using all the fields and the boolleon algebra is limited. Cons Service response is terrible and only had response once a complaint was raised. There is no clear place to raise a complaint. Took loads of emails and phone calls to get a response. Cannot do some basic reporting Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2026 Thanks for your feedback, Hitesh. It’s good to hear PeopleHR is supporting your core HR processes securely and providing value through its core functionality and reporting capabilities. We appreciate your honest feedback around personalised reporting, query limitations and support response times. That’s incredibly valuable insight, particularly around flexibility within reporting and ensuring customers receive timely, effective support when issues arise. We also understand how frustrating it can be when escalation feels unclear or overly difficult. Your comments around functionality outside standard use cases are also really important as we continue evolving the platform to better support more complex requirements. You can also follow upcoming updates via our PeopleHR roadmap hub below: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ MA Mark A. Director Computer & Network Security ### "PeopleHR - A great addition!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 26, 2026 Amazing. This company is great to work with and nothing seems too much trouble. All team members I have spoken to have been attentive and have kept me updated. Pros Ease of use and friendly sales staff. Our demo was great with Gareth showing me how things worked and what it could do for the business. Once he had demo'd it he told me the price per user and it was amazing value! It has allowed each of my staff to book holiday and timesheets easily, either online or via the app saving time and stress. We have only really faced one problem and the team were brilliant and fixed it in no time at all, keeping me updated at all times. Cons The addition of projects is a a little annoying but in PeopleHRs defence I'm not sure it could be made simpler. After a while you get used to it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 8, 2026 Thanks for your feedback, Mark. It’s fantastic to hear PeopleHR has been such a positive addition to your business. We’re especially pleased to know the platform’s ease of use, value for money and holiday and timesheet functionality have helped save both time and stress for your team. It’s also wonderful to hear your demo experience stood out and that the support team kept you informed and resolved the issue you encountered quickly and efficiently. We appreciate your comments around the Projects functionality. Feedback like this is incredibly valuable as we continue looking for ways to simplify workflows and improve the user experience across the platform. It’s great to hear your overall experience has been so positive and that PeopleHR continues to support your business effectively. You can also follow upcoming updates via our PeopleHR roadmap hub below: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ PK Paul K. Administrator Non-Profit Organization Management ### "Good experience 2 years in" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2026 Pros Very easy to use for annual leave, appraisals and keeping an eye on my details. Always reliable, easy to navigate and no issues what so ever Cons Nothing as yet, its been great and worked the way I need it to. It replaced a clunky system and so far has been an improvement in all areas Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2026 Thanks for your feedback, Paul. It’s fantastic to hear that after nearly two years of using PeopleHR, you’re continuing to have such a positive experience with the platform. We’re really pleased to hear you’re finding it reliable, easy to navigate and useful for managing annual leave, appraisals and personal details. It’s also great to know the transition from your previous system has been such a positive improvement overall. It’s especially encouraging to hear the system is working exactly as you need it to with no issues along the way. You can also follow upcoming updates via our PeopleHR roadmap hub below: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ KD Kezia D. HR Manager Airlines/Aviation ### "Good user friendly HR system" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 22, 2026 Positive experience, a good HR system which you can adapt to make it work for you while still being a simple user friendly system. There are some limitations but the team are helpful and responsive. Pros It's a simple, user friendly system. This makes the implementation and roll out a smoother and quicker process as it is easy for employees to understand and engage with. I like the logbook function which allows you to determine the data you want to store and report on. The report builder allows you to report on any data in the system and create filters to narrow down the reports as you need. A really helpful function is that these reports can be turned into live spreadsheets that update each time you open them. This allows you to share the data with other teams without changing the PeopleHR access. The PeopleHR team have always been easy to get hold of and quick to respond to any raised cases. Cons Limited ability to amend/edit the fields on the dashboard or employee profile. This comes with being a simple and off the shelf option, which we wanted and has it's pros. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) This system was more user friendly for the HR team and our employees, and allowed for a quicker and simpler implementation process. Alternatives considered [BrightHR](https://www.capterra.com/p/151525/BrightHR/) Reasons for choosing Access PeopleHR While it was an off the shelf system, the logbook function and ripple function allowed us to have an additional layer of personalising the system for what we needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 27, 2026 Thanks for your detailed feedback, Kezia. It’s fantastic to hear you’re finding PeopleHR simple, user friendly and easy to roll out across your organisation. It’s also great to know features like Logbooks, Ripples and the report builder are helping you tailor the platform to your business needs while still maintaining a straightforward employee experience. We’re especially pleased to hear the live spreadsheet functionality is helping improve collaboration and reporting across teams without requiring additional system access. It’s also great to know the support team has been responsive and easy to work with when needed. We appreciate your balanced feedback around dashboard and profile customisation limitations. Insights like this are really valuable as we continue evolving the flexibility of the platform. You can also follow upcoming updates via our PeopleHR roadmap hub below: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ [View all Reviews](https://www.capterra.com/p/211952/Access-People-HR-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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