--- title: "Access PeopleHR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Access PeopleHR Software - reviews, pricing plans, popular comparisons to other Applicant Tracking products and more." source_url: "https://www.capterra.com/p/211952/Access-People-HR-Software/" page_type: "product" language: "en" --- # Access PeopleHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Access PeopleHR ## What is Access PeopleHR? PeopleHR is your all-in-one partner for simplifying HR and payroll so you can build a thriving workforce. Our intuitive, cloud-based HR platform brings together the tools you need to manage your people, automate everyday processes and make more informed decisions. From core HR and payroll to absence management, recruitment, performance and people analytics, PeopleHR helps organisations save time, cut complexity and create a better employee experience. Our solutions are designed to take the admin out of HR, give people more control and help HR teams focus on what matters most. Whether you’re looking for a straightforward HR system, smarter workflows or AI-powered insight, PeopleHR gives you the tools you need to manage your workforce with confidence and help your people do their best work. ## What is Access PeopleHR used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)[Leave Management System](https://www.capterra.com/leave-management-system-software/) Top alternative Featured Overall rating Based on 660 user reviews Reviews sentiment Positive 87% Neutral 10% Negative 3% Pros & cons Centralized HR process automation Collaborative team oversight tools Recurring technical disruptions Outdated and confusing navigation Starting price £3 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Access PeopleHR?[Manage this product listing](https://www.g2.com/products/access-peoplehr/claim_requests/new?auto=true) Rating Breakdown 4.3 +− Features4.1 Value for Money4.2 Ease of Use4.3 Customer Service4.2 Rating Breakdown 4.3 Features4.1 Value for Money4.2 Ease of Use4.3 Customer Service4.2 ## Access PeopleHR Reviewers Verdict Updated September 2026 AI summary - Access PeopleHR is a strong fit for small to mid-sized organizations seeking to centralize and digitize core HR processes. - Users appreciate its intuitive employee management, clear holiday tracking, and self-service features that reduce HR admin workload. - The platform helps teams manage leave, employee records, and day-to-day HR tasks efficiently in one place. - Buyers may need to accept some trade-offs with occasional bugs, a dated interface, and limited bulk actions or expense features. - It is best for companies prioritizing basic HR automation over advanced customization, deep integrations, or complex reporting. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Access PeopleHR 4.3 (660) VS. [4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price £3 Per Feature Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (656) Ease Of Use 4.3 (1,931) Value For Money 4.2 (544) Value For Money 4.2 (1,587) Customer Service 4.2 (604) Customer Service 4.1 (1,660) ## Access PeopleHR alternatives Highest Rated [4.9 (4,880)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (5,314)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,399)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/211952/Access-People-HR-Software/alternatives/) ## FAQs about Access PeopleHR Overview ### What problems does Access PeopleHR solve? Access PeopleHR solves fragmented HR administration by centralizing employee records, leave, absence, documents, recruitment, and performance tracking in one system. It reduces spreadsheet chasing, paper forms, duplicate data entry, and manual reminders. HR teams, line managers, and growing SMEs benefit most from faster approvals, stronger compliance tracking, and employee self-service. Answer based on 459 reviews Overview ### Which roles and teams benefit most from Access PeopleHR? Access PeopleHR is most used by HR teams, including managers, advisors, administrators, assistants, and heads of people who manage employee records, onboarding, absences, and performance workflows. Office and operations managers use it to streamline daily administration, while directors, CEOs, finance leaders, and IT managers rely on reporting, compliance visibility, and workforce oversight. Answer based on 651 reviews Overview ### What company size and industries is Access PeopleHR built for? Access PeopleHR is designed for small-to-medium businesses across industries, with 76% of reviewers from small businesses and 22% from midsize companies. Its strongest reviewer presence is in Computer Software at 10%, followed by Management Consulting at 6% and Retail at 5%, aligning with teams that need integrated HR and payroll without dedicated HR staff. Answer based on 656 reviews Features and Usability ### What are the key features of Access PeopleHR? Access PeopleHR includes core HR tools such as employee records, employee self service, document management, and time off management with holiday and sickness tracking. Reviewers also highlight differentiators like customizable reporting, approval workflows and workflow automation, plus recruitment through applicant tracking for managing hiring alongside day-to-day staff administration. Answer based on 279 reviews Integrations ### Which third-party tools and platforms does Access PeopleHR integrate with? Access PeopleHR integrates with Slack, Access Payroll, and Google Workspace, with calendar and document links through Google Calendar and Google Docs. It also connects to Greenhouse, Indeed for Employers, Microsoft Azure, and Okta. Official catalog listings show Access PeopleHR connects to 18 third-party tools and platforms. Answer based on 39 reviews Getting Started and Support ### How easy is it to onboard and train a team on Access PeopleHR? Access PeopleHR is generally quick for employees and managers to pick up, with many reviewers saying basic tasks need little training. Admins usually need more time for setup, reporting, and Ripple workflows. Training is available in person, live online, webinars, videos, and documentation, though some reviewers wanted deeper, less intense sessions. Answer based on 76 reviews Getting Started and Support ### What customer support options does Access PeopleHR offer, and how do users rate the experience? Access PeopleHR offers email/help desk support, an FAQ/forum, and a knowledge base. Users often describe support as responsive, friendly, and knowledgeable, with quick answers and useful guides. Some report uneven response times, slower resolution for complex or billing issues, and occasional generic replies, though many say service has improved. Answer based on 230 reviews Security ### How does Access PeopleHR handle data security and access control? Access PeopleHR uses SSO, MFA, individual user accounts, and configurable access levels, including document- and query-specific permissions and team splits. Reviewers also note limits: authorization rights can be difficult to configure or simulate, granularity may be insufficient for larger or privacy-sensitive organizations, and the mobile app lacks fingerprint lock. Answer based on 60 reviews Ease of use ### Is Access PeopleHR easy to use? Access PeopleHR feels easy to use for most everyday HR tasks, especially leave requests, employee records, and self-service. Small business teams and non-technical staff often find the layout clear after setup, though some users describe advanced features, reporting, and certain menus as clunky, confusing, or slower to navigate. Answer based on 279 reviews ## Who uses Access PeopleHR? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Centralized HR process automation 94% positive reviews out of 82 Most reviewers describe hr management as streamlined, centralizing employee data, leave, and performance tracking efficiently. Sophie M. HR Partner, 11 - 50 employees. "I really appreciate how Access PeopleHR makes managing employees, holidays, performance, and other relevant personnel details more seamless, which truly enhances the user experience by streamlining HR processes." Recurring technical disruptions 59% negative reviews out of 94 Most reviewers report bugs and issues occasionally disrupt workflows, causing frustration and delays in daily HR tasks. Megan G. HR, 201 - 500 employees. "System sometimes has glitches whereby we are unable to login (not often enough to cause a problem) however as the majority of colleague information is stored on the platform it can become stressful when we are unable to access." Collaborative team oversight tools 93% positive reviews out of 76 Most reviewers find team management features helpful for communication, support, and overseeing teams across locations. Outdated and confusing navigation 42% negative reviews out of 48 Some reviewers describe user interface as dated, unintuitive, and difficult to navigate, slowing down routine activities. Chris T. Service and Maintenance GM, 1,001 - 5,000 employees. "menus are rubbish, icons are small and hard to find." Continuous user-driven enhancements 90% positive reviews out of 50 Most reviewers indicate product improvement is ongoing, with frequent updates based on user feedback and suggestions. Anonymous User Head of Procurement, 1,001 - 5,000 employees. "We fed into their development cycles regularly and it was good to see a number of the changes that we proposed adopted by them in new releases." ## Features AI summary Based on 14,676 Applicant Tracking reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) Access PeopleHR supports all three features reviewers consider most important: **Payroll Management**, **HR Management**, and **Employee Database**. Together, these capabilities help businesses manage employee records accurately, handle payroll tasks more efficiently, and oversee core HR processes in one place, allowing teams to save time and maintain better workforce oversight. Payroll Management 4.3 (26) 84.62% of 26 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently HR Management 4.2 (143) 90.21% of 143 reviewers that rated this feature as important or highly important This aspect helps you centralize HR processes, maintain accurate records, and streamline reporting. Reviewers indicate it’s valuable for managing employee data, compliance, and documentation, though a few feel some functions, like case management, could be more user-friendly and modern. Employee Database 4.3 (197) 91.37% of 197 reviewers that rated this feature as important or highly important Access PeopleHR offers a centralized and secure place to store all employee data, including personal details, roles, and documents. Users think it’s easy to access, comprehensive, and reliable, though some mention navigation and filtering could be more intuitive. Mobile Access 4.5 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Time & Attendance 4.1 (50) 86.00% of 50 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy Employee Management 4.2 (146) 94.52% of 146 reviewers that rated this feature as important or highly important You benefit from simplified employee record-keeping, self-service updates, and centralized HR tasks. Reviewers appreciate the intuitive navigation and audit trails, but some mention issues with permissions, performance tracking, and setup challenges. Access PeopleHR 105 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Absence Management: Manage and track employee attendance - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Benchmarking: Compare key metrics for the business against prominent players in the industry - Benefits Management: Record employee's benefit plans and selections throughout career progression - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Tracking: Record interactions, notes, and developments with candidates - Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: It gives you straightforward tools to import and export employee data and generate reports. Some reviewers find bulk uploads and exports save time, but others say the process can be clunky, with limited options and occasional difficulties when running custom reports. - Data Storage Management: Manage and store data in a database - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Extraction: Extract documents and document data from data sources - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Employee Database: Access PeopleHR offers a centralized and secure place to store all employee data, including personal details, roles, and documents. Users think it’s easy to access, comprehensive, and reliable, though some mention navigation and filtering could be more intuitive. - Employee Management: You benefit from simplified employee record-keeping, self-service updates, and centralized HR tasks. Reviewers appreciate the intuitive navigation and audit trails, but some mention issues with permissions, performance tracking, and setup challenges. - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Self Service: Gateway through which employees can access the system - For Small Businesses: Designed for small businesses - Forms Management: Store, manage and track all forms in a centralized location - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HR Management: This aspect helps you centralize HR processes, maintain accurate records, and streamline reporting. Reviewers indicate it’s valuable for managing employee data, compliance, and documentation, though a few feel some functions, like case management, could be more user-friendly and modern. - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Internal HR: Designed to be used by internal recruiters or HR hiring managers - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Management: Manage and track all job information and associated tasks - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Leave Tracking: Manage and track employee attendance - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Orientation Workflow Management: Create orientation programs for new employees or students - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Outsourcing: Delegate payroll processing to third party vendors - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Phone Number Extraction: Extract pricing data from multiple data sources. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Project Time Tracking: Measure time to completion or hours worked for projects - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Real-Time Reporting: Active reporting of data and metrics - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Search: Search through the software for stored resumes - Resume Storage: Upload and store resumes - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sick Leave Tracking: With this capability, you can easily log, monitor, and analyze sick leave, identify trends, and manage payroll accurately. Reviewers appreciate the clear Bradford Factor reports, transparent tracking, and helpful reminders, though some want more customizable alerts and employee self-entry options. - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Skills Tracking: Track employee skills, competencies, training & qualifications - Survey/Poll Management: Create and administer polls and surveys - Task Management: Create, manage and track all task activities and progression - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (654) 4.1 Based on 654 reviews ## Pricing Value for money 4.2 (544) Free Trial Starter £3.00 Per Feature, Value for money 4.2 (544) 4.2 Based on 544 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (604) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (604) 4.2 Based on 604 reviews ## User reviews Overall rating 4.3 Based on 660 reviews Filter by rating 5(285) 4(285) 3(68) 2(10) 1(12) Mentioned topic Sorted by most recent LC Lydia C. HR Officer Education Management ### "Value for money" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 15, 2026 Majority of functionality is easy to use and interface with. Without any walk through of the system internally or directly with customer support I have found the system easy to use in the most part Pros The employee section is good to see the full team and access their records in one place. We are a relatively small team so this works well for our organisation Cons The report element doesn't appear to be user friendly. It isn't intuitive and I don't always have time to contact customer support Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MH Mollyann H. HR Coordinator Plastics ### "Good, simple system but need design work" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 15, 2026 People HR is a simple system which we use mainly for Time and Attendance, absence management and document storage. We have recently started using it for HR forms such as applications and requests. Pros Customer Support is great, they answer quickly or escalate as soon as possible if needed where any technical issues are resolved quickly. The system is a fairly easy to use system. You can create your own logbooks. Cons Whilst you can create your own logbooks, the design element isn't the best and the intergration of apps like word is not available. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LM Leanna M. HR Manager Automotive ### "Excellent system, great for automation, paperless function and data visibility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2026 Amazing, the support is second to none. The system is so easy to use and the ripple automation ability in the system means you save a lot of time. Pros The ease of customising the system to make it bespoke to us so we are fully paperless and store everything in one place. Cons Nothing, i think it is a fabulous system. I would love it to incorporate a time and attendance system moving forward. Switched from [Breezy](https://www.capterra.com/p/141702/Breezy-HR/) Slow, poor facilities and very expensive system Alternatives considered [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/) Reasons for choosing Access PeopleHR Multi systems in one, the analytics function and ability to automate via ripples. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BW Becca W. HR Administrator and Office Manager Accounting ### "Effective in centralising HR functions" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 August 31, 2026 There are frustrations in the support we are receiving however overall it is a good system and is improving our internal processes and centralising HR function. Pros PeopleHR links into PayCircle which is the main reason we moved over to this software. This streamlines our internal payroll process particularly when onboarding new starters and paying expenses. The software enables us to centralise all our HR functions providing managers the tools required to manage absences, approve requests and review employee performance. The system is also very user friendly and we have been able to build an engaging dashboard tailored to information we want to highlight to staff alongside quick links to the PeopleHR platform. Cons There are some functions such as notifications, return to work forms and TOIL which could be improved. Such things have been recorded on the ideas board which is a great function in theory however things appear to have been on there a longtime with a lot of votes without being actioned. The AI chat box also sends us round in circles so we find it easier to go directly to the team which completed out initial training for any questions we have on the system which is not ideal for anyone. We have also found many of the features we were initially shown to sell us the system are at an additional cost so the amazing value for money we initially moved for keeps being increased. Switched from [Staffology HR](https://www.capterra.com/p/249670/Staffology-HR/) To integrate our system with PayCircle and centralise our CPD with HR. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PV Paul V. COO Computer Software ### "Only use the basics but has changed how we do HR" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 August 28, 2026 Have been using the system for a number of years now having moved from manual excel spreadsheets and the like. This has made the employee engagement and tracking much simpler Pros The ability to create custom querys to extract the data I am most intersted in when doing analysis across sources Cons Add-on services which could bring real value but would require us agreeing to a license for them before being able to see what value it could bring Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KB Kerrie B. Talent and People Advisor Hospital & Health Care ### "PeopleHR - A Recommended HRIS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 28, 2026 My overall experience with Access PeopleHR is really positive. The system is easy to navigate for all users, the reporting and analytics dashboard is excellent and allows us to make data-informed decisions, and the customer support is another real strength. Of course, like any system, there are some areas for improvement, such as the lack of a clear way to manage data retention. However, Access provides customers with a portal to submit product feedback, meaning the system is continually evolving to better meet customer needs. Overall, I think Access PeopleHR is a great HR system and is real value for money. Pros What I like most about Access PeopleHR is how easy it is to navigate, both from an HR and an employee perspective. The system is clearly laid out and user-friendly, which makes it straightforward for employees and HR teams to find the information and functions they need. I also find the self-service functionality particularly useful. Employees can update much of their own information and upload documents, such as qualifications, directly onto the system. This reduces the administrative workload for HR and gives employees greater ownership over keeping their information up to date. Another feature I really value is the automation functionality, known as Ripples. By setting up Ripples, we can automate many repetitive HR processes, such as onboarding tasks and probation reviews. This saves time, improves consistency and allows the HR team to focus on more valuable, people-focused activities rather than manual administration. Cons Access PeopleHR is a really helpful HRIS with many strengths. One area I feel is missing, however, is a built-in data retention function. Data retention is an important part of HR compliance, and it would be beneficial to have functionality that clearly identifies when documents or employee information have reached or exceeded their retention period. There are workarounds using hotsheet reports and ripples for active employees, but Ripples cannot run on leavers. This means managing data retention can still be quite manual and time-consuming, particularly when managing former employee records. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BW Ben W. Director of Development and Delivery Non-Profit Organization Management ### "Perfect for our medium-sized charity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2026 Can't fault it. It replaced a load of manual and time consuming processes for managers, and for senior staff it's given us a "whole organisation" view that would have been an annual job, whenever we want it. Pros As a director of a medium sized charity (29 people) PeopleHR replaced a whole load of manual/spreadsheet driven processes, and it's made it really easy to track things like leave, absences - in individual teams and across the whole organisation. It's really easy to use for staff and administrators, and implementation was really straightforward. Cons For our needs there's nothing really. We put quite a lot of work into the non-platform implementation (writing and briefing new processes, reminding staff to use it etc.) so usage is really high - it really needs all staff to be engaged and actively using the features to make the most of it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ER Elly R. HR Non-Profit Organization Management ### "User-Friendly Automation and Analytics That Boost Productivity" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 August 27, 2026 We’re monitored by a lot of different regulators because we have doctors, psychologists, and legal professionals working for us. Automating the process of sending out rechecks to these professional bodies has saved us a tremendous amount of time. Pros User-friendly interface - employees find it very easy to use. Automation through Ripple has also increased productivity. The analytics are especially helpful for producing KPI data. Cons It’s not always easy to speak to someone. The chatbot is okay, but it would be better to have a live agent available on the chat as well. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HO Helga O. Senior HRBP Wholesale ### "Making PeopleHR Work for Our Growing Business" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 27, 2026 When I joined as Senior HR Business Partner two years ago, I inherited PeopleHR, but it was not being used to its full potential and many of our processes were still manual. Rather than moving to a new system, I was determined to understand its capabilities and make it work for our business. Since then, PeopleHR has become a valuable platform for our small and growing organisation. With the right setup, it has helped us streamline our processes, improve the employee and manager experience, and elevate the role of HR within the business. Pros PeopleHR has helped us bring our key HR processes into one place and reduce our reliance on emails, spreadsheets and manual administration. We now use it across the employee lifecycle, including onboarding, employee records, performance reviews, objectives, absence management and internal communications. We have also automated processes such as time-off, Working-from-Anywhere, and TOIL requests. This has created a simpler and more consistent experience for our global team and our managers. It has also given me as Senior HRBP, more reliable people data and freed up my time to focus on strategic priorities and act as a true business partner. The customer support is another positive. The 24/7 AI support is useful for quick questions, with human support available when we need more specific guidance. Cons As a small business, some of the platform’s features can feel more extensive than we need. It also takes time and effort to understand the system and configure it around your processes before you can get the most from it. The AI support does not always provide the exact answer we are looking for, although having access to human support helps resolve this. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User HR Wholesale ### "Does the job but basic!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 August 27, 2026 It works on a basic level and does what we need it to do but it's clunky. Support feels very sales focused rather than on resolving an issue, any issue leads to a recommendation for an upgrade or an additional bolt on product rather than a correction. Pros Ease of use for employees particularly when booking leave in their own planner. System is straight forward to use on the employee side. Useful as an app when booking leave. Cons Visually outdated, the system crashes often especially since the last update and pages often need refreshing in order to work. Document upload isn't easy and documents are often rejected but logging out and back in corrects the issue. There is a lot of manual processing required with minimal capability for shortcuts such as copy and paste etc. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/211952/Access-People-HR-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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