# Page 17 | Access PeopleHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 17 - Is Access PeopleHR the right Human Resources solution for you? Explore 608 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211952/Access-People-HR-Software/reviews --- Access PeopleHR 4.2 (608) [View alternatives](https://www.capterra.com/p/211952/Access-People-HR-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Page 17 - Reviews of Access PeopleHR ## Showing most helpful reviews Showing 401-425 of 608 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JB Jamie B. HR Manager Management Consulting Used the software for: Less than 6 months ### "Intuitive, engaging and easy to use." August 1, 2017 5.0 If your business is looking for a smart HR tool that is both engaging and easy to use then we can highly recommend People HR. Pros I really like the fact the platform is so simple to use. Our teams love the 'thanks' feature and we've gone from being a business that was paper-based to having a complete HRIS in a few simple steps - all with the super folks at People helping along the way. It also encourages our colleagues to be self-sufficient, making them feel more connected to the business. The reporting feature is also massively helpful and you can literally create a report for anything and everything. Cons I would love to see more features available on the app - that's not to say it's basic because it offers so much. Just in our business, many of our colleagues only use a mobile device meaning some of the features aren't so accessible. Review Source MT Matthew T. HR, Training and Staff Ddevelopment Manager Insurance Used the software for: 1-2 years ### "A good quality platform" November 8, 2017 4.0 Pros Easy to roll out with lots of functionality. Good absence and holiday management. Well rounded document creation and management tool. Able to suggest improvements and ideas for regular updates. Cons Document editor could be more in depth and have more tags to pull information through from the employees records. Review Source CS Chris S. MD Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Very happy with the package" April 27, 2018 5.0 Pros Easy to use for administrators and employees alike. Very intuitive, making use of smartphone technology, especially with the new release with great features for managers. Cons Quite a bit of down time recently, which has proven frustrating particularly given that we're still really in the roll-out phase of PHR. Review Source CS Carl S. Head of Customer Service Internet Used the software for: 2+ years ### "People HR is a good product, but some of the feature could be improved" September 23, 2019 5.0 Pros People HR is a great piece of software to organised employees data in one place easily. The system allows you to store data in a easy and confidential way, GDPR was easy because of this as it allowed us to go completely paperless Cons Our company is 24 hours, so it was difficult for using the tap in/tap out system as this product works more on a traditional office environment. However, for the most part this was the only product we found which suited our needs Review Source DB Dylan B. HR Officer Legal Services Used the software for: Less than 6 months ### "From the inception it was easy to discuss with the sales team. The implementation specialists were also very hands on and available whenever you needed them." June 28, 2017 4.0 I would recommend this software to others once they believe it can suit all of their needs as the service and support is remarkable and the system has worked fine so far minus the expected hiccups when implementing a new software. Pros The software was easy to use and looks good. It also allows users to access the system through their app which has worked well for all staff. Cons The system is not easy to customise as not all organisations would be able to fit into what is already built. I believe their should be more leeway in making minor adjustments to the system to suit specific needs. There is also the issue of the exporting of the built in reports which should be made available in PDF form for easy download. I also believe that the program used for editing news and announcements could be more customisable as it is very limited in its current form. Review Source CL Ciara L. Operations Director Philanthropy Used the software for: 1-2 years ### "Very good platform, makes user experience straightforward" September 11, 2017 4.0 Overall very happy we purchased the software - the speed of customer service and reply is fantastic Pros Ease of booking annual leave and saving employee details is great. Does not require a lot of training to use Cons I think there needs to be better user experience design, and a more intuitive recruitment tool with more features. Review Source KD KATY D. HR LEAD Philanthropy Used the software for: 6-12 months ### "It's been a lifesaver! " March 8, 2018 4.0 The team at People HR have been so helpful and quick to reply to my emails (in particular Elle and Abbi). Thanks for all your patience and support so far :) Pros We are so happy to finally be paperless and to have uploaded all our documents to People HR! It is brilliant to manage staff holidays and sickness too and the latter has definitely improved since we formally monitor it and use the Bradford system on People HR. It's also a great system to share news with our staff like when I have added the weekly team meeting minutes or a new policy. I am now in the middle of using the system for our annual appraisal and I am really pleased with the way this works. Cons The only thing I wish were different would be to have folders in the document section (and maybe the news section too) so that it is easy to find what we are looking for. Review Source FE Fay E. Dental Hygienist Medical Practice Used the software for: 6-12 months ### "Has potential" November 19, 2018 3.0 Please show a step by step guide how to sign documents Pros When I can get into platform it is easy to see layout.It clearly shows a guideline format which aids users most of the time . Cons It has no guidelines to solve user problems .The platform assumes users have been trained in IT and offers no options for self employed people to state they choose how much annual leave they may allocate themselves. Review Source Response from The Access Group November 26, 2018 Hi Fay, Thank you for leaving your review on People HR. I would like to take this opportunity to let you know that we have a full help site which can be located here - http://help.peoplehr.com. We also have a built in chat option to help you with any areas that you may need assistance with. In regard to giving leave to a self employed person, please seek employment law advice as we do not offer this. Please do let me know if you would like to arrange a call to discuss this further. Thanks Ranjit Customer Services Director LB Lydia B. Head of People Computer Software Used the software for: Less than 6 months ### "The Support from the Customer Services team is exceptional " September 5, 2017 5.0 The customer support team are absolutely brilliant, will help with walkthrough queries any time and are really knowledgeable when you ask them for help, extrememly professional and friendly at the same time in every interaction. Pros That it is always in development so will always improve The features are extensive the planner functionality is really user friendly Cons In set up it would be good if there is a configure to bespoke templates option based on common processes - e.g. new starter, leavers, probation reviews, contractual updates etc or if this can be revisited post set up once the system is up and running. to help with internal resource and delivery. There should be some out of the box ripple templates to map to query for ease of set up We wold really like an API for both Xero & Harvest to link to our payroll & time billing systems Review Source SW Scarlett W. HR Administrator Used the software for: Less than 6 months ### "Review" February 8, 2018 4.0 Always really quick and helpful customer service from People HR. Pros Organised system that is pretty self-explanatory. Helpful functions such as the calculation aid on salary/holiday details. The ability to change the employee/manager/admin access is great. Query function is very useful and the dashboard contains a lot of 'at a glance' information which is very useful. Usually if you have a query about how to use the system the answer will already be on their information page. Cons Whilst organised and somewhat user friendly, to use the system can sometimes take up a lot of time with annoying little features such as the automatic scroll down to the current month on the Planner, the inability to open up many records at once,. Have had issues with the bank holiday system log feeding into incorrect systems. Review Source MS Margaret S. HR Manager Hospitality Used the software for: 2+ years ### "Best HR sofware" August 2, 2017 5.0 Pros Price Service Uptime Product updates Flexibility When you talk to PeopleHR they respond fast and have a totally customer-centric model. Review Source NE Natasha E. senior finance manager Human Resources Used the software for: Less than 6 months ### "Access People HR - new user" March 26, 2024 4.0 Very easy to set up, logical to use, user friendly as well as administrative role being self explanatory to most levels. Pros It is logical to use, appealing as a user to explore. Cons I need to explore more in depth processes , and there is not as sufficient guidance as I feel is needed. Reason for choosing Access PeopleHR Competitive price and recommendation from another user from a different organisation. Review Source WR William R. CEO Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "William Ravenna, CEO, Raventa Ltd." February 27, 2016 4.0 Pros The ease of use and the value for money. We looked at several different HR applications prior to implementing PHR. We also tried a solution that ended in disaster as it was never actually implemented. PHR is the best product on the market for a small business and gets better with each upgrade. For Raventa it is one of our 3 platform systems alongside our ERP and quality systems. Cons The things I dont like are few and crop up on an occasional basis. Off the top of my head...there are some features that dont function as I think they are intended but they are minor functions. I would also like to brand the look and feel to be more representative of our company marketing. Review Source DC David C. HR Manager Retail Used the software for: 1-2 years ### "overall good product" August 15, 2017 4.0 please create/improve rota system Pros very user friendly interface very easy to make changes like the history on all changes really like that its available on your phone via the app Cons hard to search data customer service is sometimes slow to respond difficult to use for PT staff on random hours Review Source JD Jess D. HR Administrator Telecommunications Used the software for: 1-2 years ### "Very user friendly" July 26, 2017 4.0 Pros \- user friendly - easy to manage staff absence / a/l - a lot of features that we can utilies - regular updates Cons Not able to click on employee who you are reporting to directly We currently have two different PeopleHR for different organisation can these be combined anyway? Review Source PF Patrick F. IT Projects Coordinator Hospitality Used the software for: Less than 6 months ### "A very comprehensive HR management tool" March 26, 2018 4.0 Overall I am very happy with this product, and have yet to get into a lot of features. I would say that the main challenge is applying security (authorisation) rights and not being able to simulate what the intended effect is (eg: simulate a log in as the end user). Pros Generally easy to use, a wide variety of features complete with Self Service option, while workflows allow a high level of automation. Also available via mobile app which makes applying for holidays particularly easy. Online help is very useful while support is very satisfactory and quite prompt. Cons Does not really cater for a multi-company environment so some compromises are expected. The system also tends to cater more for the UK market so some features may be misleading. The mobile app is great but basic so looking forward to more enhancements in the future. Review Source LL Lucy L. Finance and HR Manager Computer Software Used the software for: 6-12 months ### "Life changing ease of use" January 16, 2018 5.0 We were really pleased with the easy transition from our old system to PeopleHR, we were dreading it but it was painless! Pros It hands the responsibility of admin back to the employee which is really time saving. Easy to navigate and really fantastic customer service when you do get a bit stuck. Aesthetically pleasing, the dashboard is really useful. Cons Levels of confidentiality can be difficult to work out but it makes sense once you get the hang of it. Review Source RS Richard S. Head of Human Resources Real Estate Used the software for: 1-2 years ### "Found the system very simple to implement and roll out. Very user friendly" June 28, 2017 5.0 Pros The simplicity of the system is what I like the most. It is very user friendly and our users find it a pleasure to utilise. Cons Wish you could pull out reporting line manager's email addresses. Would be much easier to then onward action items through a email mail merge. Review Source DG Dave G. Sr Manager Management Consulting Used the software for: 6-12 months ### "PeopleHR a good soluton for all companies" October 23, 2018 4.0 Overall I like the product and use it at my company mainly to manage performance evaluations and PTO approvals. Pros Lots of features and can access it anywhere. Contains all primary HR functions Very scalable Different access levels makes it useful for all levels of an organization Cons Not all the features are intuative Some of the functions are burried within other functions Not clear if there are any on-line help guides Review Source Response from The Access Group October 29, 2018 Hi Dave, Thank you for leaving a review on People HR. I notice that you say “some of the functions are buried with other functions and that it is not clear if there any help guides” It would be great if we could jump on a call to discuss these comments further. As we have our online help guides which can be accessed from within the system and I would like to understand more about “functions being buried with other functions” Thanks Ranjit Customer Services Director PB Phil B. PHP & MySql Developer Automotive Used the software for: 6-12 months ### "Good tool, not so intuitive" March 28, 2019 4.0 Pros Quite a comprehensive tool, with ability to book in holidays, medical leave, view your teams calendars. Good for a manager to easily check who else if on leave within their team when looking at requests, or even for regular users to see if a colleague is in a certain day. Cons Quite a confusing piece of software, every time I go to put in a medical request, I have to click around to remember where to go. (Its not on planner, which is the obvious choice, but instead you click Me -> Planner) Yes both names are the same, but take you to different areas in the package. Review Source GR Georgina R. HR Administrator Media Production Used the software for: 6-12 months ### "Makes my job a lot easier!" September 11, 2017 4.0 Pros People HR really helps a lot with the admin side of my role. The workflows save time with onboarding and offboarding and the ability to run queries off of anything in the system is very helpful. Cons Sometimes the functionality of the system doesn't always work. Occassionally there are simple tasks that I would expect it to be able to do but it can't. However, this seems to be improving with every update. Review Source Estelle E. Responsable de vente Apparel & Fashion Used the software for: I used a free trial ### "Meilleur logiciel RH" October 23, 2023 4.0 Pros Access PeopleRH est un bon logiciel dans le domaine de la gestion des ressources humaines. Son usage est intuitive. Cons Les fonctionnalités de l'application mobile sont à revoir pour que la plateforme soit au top. Review Source NK Nicole K. HR Manager Hospitality Used the software for: 6-12 months ### "PeopleHR" August 28, 2019 4.0 I use PeopleHR on a daily basis to manage the HR function and have found it to be one of the more straightforward systems to use. Pros I most like the ease of use and basic functionality. Cons Reporting not always as in depth as would like. Review Source KG Kim G. HR Administrator Accounting Used the software for: 1-2 years ### "People HR is my favourite toy" June 23, 2017 4.0 PeopleHR are also open to any suggestions of how to improve the site, and may take those on board. The support team are great at getting back to you on any queries. Pros Great visual dashboard. So easy to move about the system. The menu options are clear. You can set up your own logbooks to report on what data you need. Great Customer Service Support. The Help articles are clearly set out, and very useful. The enquiries are so quick to run. Cons It would be good if we could select what columns appear when you click on the employees tab. For us, the payroll number would be a useful column, without having to go through to the employees record to look that up. Review Source RM Rebecca M. HR Coordinator Media Production Used the software for: Less than 6 months ### "Very helpful customer service team" May 18, 2018 4.0 I really like the site as the majority of features are easy to use and a great improvement on our current system. Although there are some minor snags that we would like to improve, the customer service so far has been great and the company seems very open to suggestions! Pros The site is easy to use and largely self explanatory. The planner in particular is a great feature which managers and employees will find very useful. The Dashboard is great and gives you all the important data you need a first glance! Cons There is currently a character limit on the log book text box and text field which might cause some issues. Also I feel like some of the names could be improved, i.e. logbook. Also the news feed seems a little outdated in comparison to the rest of the site (doesn't include GIFs ...) Review Source Similar Products Featured ## Related categories [Workforce Management](https://www.capterra.com/workforce-management-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Onboarding](https://www.capterra.com/onboarding-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.