# Page 3 | Access PeopleHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Access PeopleHR the right Human Resources solution for you? Explore 607 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211952/Access-People-HR-Software/reviews --- Access PeopleHR 4.2 (607) [View alternatives](https://www.capterra.com/p/211952/Access-People-HR-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Page 3 - Reviews of Access PeopleHR ## Showing most helpful reviews Showing 51-75 of 607 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GD Gary D. Group HR Manager Medical Devices Used the software for: 2+ years ### "Great system overall" March 9, 2026 4.0 Really positive overall, best system ever used. The system allows you to easily maage your employees, run reports, issue notifications, reminders etc. Pros Wide range of areas that link intot he HR Employee Cycles, i.e. ATS, Training, absence management, Ripple notifications, HRMI reporting etc. Cons Some of the modules do not allow user to customise, i.e. notifications on employee performance and scoring wording. Review Source Response from The Access Group March 12, 2026 Thanks for sharing your feedback, Gary. It’s great to hear that PeopleHR is helping streamline your HR processes and providing a central place to manage employee records, time and attendance, and annual leave without relying on spreadsheets. We’re pleased that the platform’s structure and user-friendly interface are helping reduce manual admin and making day-to-day tasks quicker and easier. We also appreciate your comments about reporting and analytics. Feedback around making the report builder more flexible and intuitive is really valuable, and it’s something we’re continually working to improve so users can access insights more easily. It’s great to hear that overall the system is supporting your HR processes and helping save time across routine tasks. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ MC Melissa C. Human Resources Manager Government Relations Used the software for: 1-2 years ### "Very Poor Product" February 25, 2026 1.0 Overall very poor, would not recommend. We will not be renewing our contract. Lots of compliance issues, system is clunky and it's not presentable. It doesn't look like a finished product. Pros Ability to create logbooks is helpful for running internal processes however there are lots of limitations e.g. logbooks cannot be printed and the landing page for logbooks looks terrible like a program that is still in testing phase. Cons Software was oversold from the beginning, it's clunky and the consultants don't know the product well. It was supposed to integrate with our payroll system (another Access Group product), but the consultants were unable to provide a correct demonstration of how this would occur. Performance management module is inflexible and out of date with modern concepts of Performance Management. There is a major flaw with the employee documents section where if you give employees access, they can delete their own documents. There are lots of compliance risks and red flags too we have had to engage lawyers due to employee complaints about certain information being made available on the system which is in breach of privacy laws. Despite raising these issues repeatedly, we are not seeing any improvement in the product or the level of support provided. Alternatives considered [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) Reason for choosing Access PeopleHR We were promised the system would integrate with our current payroll system but this is not possible. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Melissa. We’re very sorry to hear about your experience. Concerns around compliance, document permissions and payroll integration are serious, and we understand how frustrating and worrying that must be. Your comments about product demonstrations, performance management flexibility and overall usability are taken seriously. We aim to provide clear guidance and reliable integrations, and it’s disappointing to hear that hasn’t been your experience. We appreciate you sharing this detailed feedback. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ AN Ashley N. Contracts Administrator Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Simple and Effective HR Management Platform" March 11, 2026 5.0 My overall experience with Access PeopleHR has been positive. The platform provides a simple and effective way to manage employee records, holiday requests, and basic HR processes in one central system. It is generally easy to use and helps streamline administrative tasks through employee self-service and clear record management. While some areas such as reporting flexibility and system navigation could be improved, the system performs well for core HR functions and supports day-to-day HR administration efficiently. Overall, it is a reliable tool for managing employee information and routine HR activities. Pros ser-friendly interface – The system is straightforward and easy to navigate, making everyday HR tasks quick to complete. Centralised employee records – All employee information and documents are stored in one place, improving accessibility and organisation. Leave management – The holiday request and approval process is simple and efficient for both employees and managers. Self-service functionality – Employees can update their details and submit requests directly, reducing administrative workload. Reporting and visibility – Useful reporting features provide a clear overview of employee data and HR activities. Cons Limited reporting flexibility – Some reports require manual work or exporting data to Excel to achieve the desired output. User interface in certain areas – While generally simple, some sections feel outdated and less intuitive. Search and navigation limitations – Finding specific records or documents can sometimes take longer than expected. System performance – Occasional slow loading when accessing larger records or reports. Limited customisation – Some workflows and fields cannot be easily tailored to specific business processes. Review Source Response from The Access Group March 12, 2026 Thanks for your feedback, Ashley. It’s great to hear that PeopleHR is helping you manage employee records and HR processes in one central place. We’re pleased the user-friendly interface, self-service features and straightforward leave management are helping reduce admin and make day-to-day tasks quicker for both HR teams and employees. We appreciate your thoughtful comments around reporting flexibility, navigation and areas of the interface that could feel more modern. Feedback like this is really valuable as we continue improving usability and making it easier to tailor workflows and reports to different business needs. It’s encouraging to hear that overall the system is supporting your HR administration effectively and providing a reliable platform for managing employee information. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ TD Theresa D. Group HR Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Straightforward and user friendly." February 25, 2026 5.0 I've used PeopleHR in a previous organisation, so when looking for a system it felt like the obvious choice. I wanted something I had full understanding of so that I could support our people for what was a big change for them. PeopleHR has enabled me to have a single source of truth for our employee data, and saves me bags of time each month. No more spreadsheets! We've linked PeopleHR into our payroll software too - Paycircle - which has streamlined processes and increased accuracy. I like the different modules and having a system that we can build upon in time. Pros As a smaller employer with no previous system, I have found the implementation of PeopleHR simple and straightforward, and most importantly easy to use for employees with no experience of using a HR system previously. Cons I don't like the bot and would much rather be able to easily access a real person to speak to when I have queries. It feels convoluted and not very helpful at times, and I use other sources to get answers to questions. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/)[Cezanne HR](https://www.capterra.com/p/12452/Cezanne-HR/)[HR Sense](https://www.capterra.com/p/191538/HR-Sense/)[Moorepay](https://www.capterra.com/p/128703/Natural-HR/) Reason for choosing Access PeopleHR Ease of use and prior experience of the system. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Theresa. It’s fantastic to hear implementation was straightforward and that PeopleHR has been easy for employees new to HR systems. We’re pleased it’s giving you a single source of truth, saving time and streamlining payroll through Paycircle integration. We appreciate your honest comments about the bot experience. Direct access to support is important, and your feedback helps us continue improving how customers get the help they need. It’s great to know the system is supporting your growth and building on your previous positive experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ LS Leah S. People and Culture Generalist E-Learning Used the software for: 2+ years ### "It is what it is" March 4, 2026 3.0 Fine, overall. I have had fun trying to find ways to improve our processes using PeopleHR - I just wish I had more options. Pros I like that you guys are trying to improve things. It seems you're actively trying to improve the user experience. Cons I don't like the limitations of the system, I have had to find a lot of work arounds that we can't do anything about. I don't need anyone to reach out to me about it, I've already gone through this many times with you guys - it just is what it is. Review Source Response from The Access Group March 6, 2026 Thanks for your feedback, Leah. It’s good to hear you’ve noticed the ongoing efforts to improve the platform and user experience. We appreciate your comments regarding system limitations and the need for workarounds. Feedback like this is valuable as it helps highlight areas where greater flexibility and functionality could further support HR teams in improving their processes. It’s encouraging to hear that overall your experience has been positive and that you’ve been able to find ways to make the system work for your organisation. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ . sM sarah M. Practice Manager Law Practice Used the software for: 1-2 years ### "feedback so far with what items I work from " February 25, 2026 4.0 happy, the AI is really good, no time delays and provides everything I need at the money, I also like the reports and training Pros Easy to follow and I like the chat where you can ask training questions and get the answers straight away Cons When first setting up program, the human interaction, I wasn't very helpful. It felt like as soon as you received the money i didn't have any support Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Sarah. It’s great to hear you’re finding the system easy to follow and that the chat feature is helping you get quick answers to training questions. We’re also pleased the AI support, reports and training resources are meeting your needs. We’re sorry to hear your initial setup experience felt lacking in human support. That’s important feedback, as onboarding should feel guided and supported from start to finish. We appreciate you sharing your experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ DB Darcey B. HR Administrator Farming Used the software for: 6-12 months ### "Access Honest Review" February 25, 2026 4.0 Overall, I’ve had a very positive experience with PeopleHR. The digital assistant is helpful and easy to use, and I really appreciate how easy it is to speak directly to an agent whenever I need extra support. Each time I’ve reached out, the agents have been friendly, approachable, and willing to take the time to help me work through any questions. The system makes booking holidays, hospital appointments, and sickness quick and straightforward, which removes a lot of stress from managing time off. I also find the layout clear and easy to navigate, with everything I need accessible in just a few clicks. It’s convenient to check information, update details, and keep track of requests without any confusion. There have been occasional minor issues, such as reminders being sent for old events or the mobile app crashing from time to time, but these tend to get resolved and haven’t taken away from the overall positive experience. Pros I really like the digital assistant and how easy it is to speak directly to an agent. It is easy to schedule holidays, hospital appointments and sickness. I have had really good experiences when speaking directly to agents and they're always happy to help me try and figure stuff out. Cons PeopleHR sends shift managers reminders for years-old events, and the mobile app crashes repeatedly. Review Source VR Verified Reviewer Human Resources Partner Non-Profit Organization Management Used the software for: 2+ years ### "A system that is improving " February 2, 2026 3.0 We have been using PeopleHR for just over 6 years now. About 4 years ago we were concerned that the platform wasn't meeting our needs, but we can now see positive developments and improvements in the different features and associated apps. Pros As a cloud based platform, it was relatively easy to transfer data from our previous HRIS. The platform also includes (or links to) other Access products such as LMS, performance module etc. We've noticed an improvement in product development comms over the past 2 years, they seem to be investing more money in improving the different elements. Cons Some functions still feel quite 'clunky' (eg the ATS, the use of logbooks, the built-in performance module etc). It also took some work to design and set up the ripples/workflows that we use for much of our reporting and notifications. Review Source Response from The Access Group February 9, 2026 Thanks for your feedback. It’s encouraging to hear data migration was straightforward and that recent product investment and communication are being noticed. We appreciate your honest comments on clunky areas and workflow setup, which continue to shape our development priorities. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ CD Cerys D. HR Advisor Defense & Space Used the software for: 2+ years ### "People HR Review " March 2, 2026 3.0 Overall, it's a product that I feel is value for money, it does have limitations as it's designed for a small-medium business, but it works fine for what we need. Pros The planner section is great so enable managers to schedule their teams workload. I like that the people profiles help managers to manage their employees and gives them an oversight of information. The profiles are also clear and easy to use on the surface. However, the intricacies behind some of the processes can be confusing to managers. Cons The reporting is complex and not easy to set up. I also found that there was a lack of analytics available, however, we have recently upgraded out package, so hopefully we'll see a difference. I was also disappointed with the lack of AI available, but again, with the upgrade we're hoping to see some new AI features. I have found the customer service to be wanting, I don't feel that we have always had the best support. Review Source Response from The Access Group March 5, 2026 Thanks for your feedback, Cerys. It’s great to hear the planner and people profiles are helping managers organise workloads and keep a clear overview of employee information. We appreciate your honest comments around reporting complexity, analytics availability and the support experience. These are important areas for us to continually improve, and it’s encouraging to hear you’ve recently upgraded your package to access additional analytics and AI capabilities. Your feedback on usability for managers is also valuable as we continue refining how processes are structured within the platform. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ . EH Ellie H. HR Coordinator Airlines/Aviation Used the software for: 1-2 years ### "Good Basic HRIS" February 25, 2026 3.0 PeopleHR has served us well as a HR system for years now, effectively accommodating our basic tasks, reporting and attendance management. It would be nice for the system to be upgraded to match the more modern, automated and fun looking systems which are on the market these days. Pros The document section is extremely helpful, allowing us post updates, letters and training with the ability to have the employee electronically sign. The planner is easy for both employees and managers to use, the feature does holiday entitlement calculations for you, making the process of onboarding and offboarding employees mid year easier. The logbook is also a good feature helping us easily track expiry dates on training and employee manager 1 to 1s. Cons A contract directly to customer service was hard to find. The system is basic and employees find it "grey" and disengaging. Employees often complain that they get reminder emails from PeopleHR in the middle of the night. Setting up and tracking tasks is not so straight forward. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Ellie. It’s great to hear the document management, e-signatures, planner and logbook features are supporting your onboarding, attendance and compliance processes effectively. We appreciate your honest comments around system design, task tracking and notification timing. User engagement and ease of support access are important, and feedback like yours helps highlight where improvements can enhance the overall experience. It’s good to know the platform continues to support your core HR needs, even as expectations evolve. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ KS Kyla S. Office Manager Research Used the software for: 2+ years ### "Expected more" February 25, 2026 3.0 Not very good. They are really good at selling but the aftercare is awful. We were sold the platform through our HR provider but they have even pulled away from People HR now and are no longer recommending it Pros People HR was sold to us as this wonderful system which can do everything we needed it to do but it is quite clunky and not the easiest of systems to use. Cons It looks quite dated, it sometimes can't do simple tasks, some functions are quite complicated. You have also taken away the option to raise support tickets which is the easiest way to get a problem sorted. Review Source Response from The Access Group February 26, 2026 Thanks for your honest feedback, Kyla. We’re really sorry to hear that your experience hasn’t met expectations, particularly around usability, platform feel and the support process. We understand how frustrating it can be when a system doesn’t feel as seamless as it was presented. Your comments around functionality, system design and the change to support ticketing are genuinely valuable. Feedback like this is taken seriously and helps inform both product improvements and the overall customer experience. We appreciate you taking the time to share such detailed thoughts. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ CG Camilla G. Head of HR Primary/Secondary Education Used the software for: 1-2 years ### "Good first year with PeopleHR" February 25, 2026 4.0 Good, there is lots of contact points to get support for both technical issues and contract queries. Pros Setting up logbooks to collate data in the way you want is great, and using ripples to automate processes is a great way to save time for our busy HR team. The mobile app is helping staff access their data, book holidays and submit timesheets easily. Cons Getting the right access to data for the right people isn't quite there but it's a complicated thing to get right. Logbook set up could be improved, with further customisation options and the ability to print to pdf the data in logbooks as we do use them as electronic forms Alternatives considered [iTrent](https://www.capterra.com/p/69009/iTrent/) Reason for choosing Access PeopleHR Best fit with what we wanted, on price and functionality Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Camilla. It’s great to hear that logbooks and Ripples are helping your team automate processes and save time, and that the mobile app is supporting staff with easy access to holidays and timesheets. We appreciate your comments around data access permissions and logbook customisation. We understand how important it is to balance the right level of visibility with flexibility, especially in larger education settings. Your feedback on PDF export functionality is particularly helpful. It’s also good to know you’ve found support accessible when needed. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ MW Mark W. Business Analyst Medical Devices Used the software for: 1-2 years ### "Business Analyst" February 25, 2026 4.0 Generally good. some issues with mobile app displaying secure info to all users but resolved by support Pros Ease of Use : very easy to navigate and add remove permissions Looks good. easy to present information Cons Ripples : set up process is quite elongated to create report create ripple and link would be good if this could be combined Switched from [TensorFlow](https://www.capterra.com/p/170397/TensorFlow/) Tensor HR but not listed Unsupported software needed an alternative Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Mark. It’s great to hear you’re finding PeopleHR easy to navigate, visually clear and straightforward when managing permissions and presenting information. We appreciate your comments around the Ripple setup process. Combining report creation and Ripple configuration into a more streamlined flow is helpful insight, and feedback like this supports ongoing improvements to workflow automation. We’re also pleased to hear the mobile app issue was resolved by support, and we take data visibility and security concerns very seriously. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ DG Denise G. HR Manager Consumer Goods Used the software for: 1-2 years ### "Average HR system" February 25, 2026 3.0 Been forced to tie in to another contract due to change from e services to "upgraded system" 10 weeks notice for us to consider the new product, get comparison quotes from other suppliers was not enough time for us given the resources of our company. Will consider not renewing at next available opportunity. Pros Could access support fairly quickly when telephone contact was available ( this facility no longer exists) Cons Reports/Queries - Excel based, very clumsy navigation, massvie amont of manual manipulation to get reports required Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Denise. We’re sorry to hear your experience hasn’t met expectations. We understand how frustrating reporting limitations and manual data manipulation can be, especially when you need quick, flexible insights. We also appreciate your comments regarding support access and contract changes. We know transition timelines and communication are important when reviewing systems, particularly with limited internal resources. Your feedback is taken seriously and helps inform improvements across reporting, navigation and service experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ KT Kellie T. HR Executive Leisure, Travel & Tourism Used the software for: 2+ years ### "Simple and effective system " February 25, 2026 5.0 Positive. After a catch up with our account manager, we are certainly utilising it more than we were. Pros Easy to navigate quickly, particularly with the new layout. The report function is very useful and i like the way you can integrate external payroll systems. Cons Sometimes certain aspects arent in an obvious place, but once you know, you know. It can be a little lengthy having to change the view tab you are in, but not the end of the world. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Kellie. It’s great to hear you’re finding the new layout easy to navigate and making good use of reporting and payroll integrations. We appreciate your comments around navigation and view changes, insights like this help us continue refining usability. It’s also fantastic to hear that after connecting with your account manager, you’re getting even more value from the system. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ AB Abi B. HR Officer Non-Profit Organization Management Used the software for: 2+ years ### "Give your review a title\*" May 5, 2026 5.0 Overall, my experience with Access PeopleHR was very positive. It’s a straightforward, reliable system that makes everyday HR administration efficient, supports employee self‑service well, and is easy for both HR teams and employees to use. Pros I liked the intuitive, user‑friendly interface and how it simplified day‑to‑day HR tasks through easy self‑service and clear reporting. Cons I liked least the limited customisation and reporting flexibility, which could make more complex HR processes feel restrictive. Review Source Response from The Access Group May 7, 2026 Thanks for your feedback, Abi. It’s great to hear you’ve had such a positive experience with PeopleHR and that the intuitive, user-friendly interface is helping simplify day-to-day HR tasks. It’s also good to know the self-service features and reporting are supporting both HR teams and employees effectively. We appreciate your comments around customisation and reporting flexibility. That’s really valuable feedback, as we understand more complex HR processes often require greater flexibility and deeper reporting options. It’s fantastic to hear the platform is helping make HR administration more efficient and reliable overall. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ TM Tom M. Director Mechanical or Industrial Engineering Used the software for: 2+ years ### "3P Innovation" February 25, 2026 4.0 Overall peopleHR works very well for us, recent improvements to documentation management have made compliance much easier to stay on top of, and searching information. Approval processes for things other than leave is still clunky. Pros Flexibility in logbook design and approval, ability to work with complex working hours patterns and leave approval from email. We have also been able to integrate into payroll and expenses management saving lots of duplication. Cons approvals for anything other than leave are clunky, as there is no link in email to take you to the record, and when navigating manually, the default drops onto leave approvals. Alternatives considered [Sage HR](https://www.capterra.com/p/128705/SageHR/)[Breathe](https://www.capterra.com/p/126547/BreatheHr/) Reason for choosing Access PeopleHR ability to cope with our working horus and shift pattern policies Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Tom. It’s great to hear PeopleHR is supporting your complex working patterns, logbook approvals and payroll integration, helping reduce duplication and strengthen compliance. We appreciate your comments around non-leave approval workflows and navigation from email. Feedback like this is valuable as we continue improving approval journeys and user flow across the platform. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ SO Shonna O. Human Resources Director Marketing and Advertising Used the software for: 6-12 months ### "Simple & Intuitive " February 25, 2026 4.0 Perfect for a smaller business, not sure how well it will scale. Good value for money, good levels of support. Pros Simple and intuitive to use, report builder in particular is simple and is simple but effective. I also appreciate the direct access to support via the chat feature. Changes are not complicated and new fields can be added directly in the relevant module which is efficient. Cons Changes to holidays/holiday plans can be tricky - especially for bought holidays. Having to create a work around via TOIL rather than having a dedicated module for this is not ideal. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Shonna. It’s great to hear you’re finding PeopleHR simple and intuitive, particularly the report builder and direct chat support. We’re pleased the ability to add fields and make changes efficiently is supporting your workflows. We appreciate your comments around holiday plan flexibility and bought holidays. Feedback like this helps us continue refining absence management and scalability for growing organisations. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ HG Helen G. People Manager Hospital & Health Care Used the software for: 2+ years ### "PeopleHR pros and cons" February 25, 2026 4.0 We use the basic functionality for booking leave, sick, personal details etc. There are some things that are frustrating but the basic use is good. Pros User friendly layout, ability to access on an app. Some help guides are very helpful. AI bot is ok. Cons Do 'reset password' function, queries are super confusing to set up (not intuitive at all), as HR Manager & Admin on PeopleHR I do not get automatic notification if someone is marked as sick, even though I'm supposed to go in a mark that I've been notified? Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Helen. It’s great to hear you’re finding the layout user-friendly and that app access and help guides are supporting your day-to-day use. It’s also good to know the AI bot has been helpful in some situations. We appreciate your comments around password resets, query setup and sickness notifications. As an HR Manager and Admin user, visibility of absence updates is understandably important, and feedback like this helps highlight where notification settings and automation clarity can be improved. Query configuration can also feel complex at first, so your comments on intuitiveness are really valuable. It’s good to hear the core functionality for leave, sickness and personal details is working well, even if there are some frustrations around the edges. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ LD Leo D. Software test engineer Marketing and Advertising Used the software for: 2+ years ### "From Spreadsheet Chaos to (Mostly) Order: My Love-Hate Affair with Access PeopleHR" December 2, 2025 5.0 Overall, my experience with Access PeopleHR has been like upgrading from a chaotic garage full of papers to a slightly less chaotic, but way smarter, digital HQ. It keeps employee data, leave requests, and documents in one place, saves time, and reduces mistakes — all while occasionally reminding you that technology has its own sense of humor. In short: mostly smooth sailing, with just enough quirks to keep HR interesting Pros Pros? Oh, where do I start! I loved that Access PeopleHR finally let me stop juggling a thousand spreadsheets and sticky notes. It’s like having a personal assistant who never takes coffee breaks, never loses a file, and actually remembers everyone’s holiday requests — basically the dream HR sidekick we didn’t know we needed. Cons Cons? Oh, the joy! I loved that Access PeopleHR occasionally reminds you it’s still a computer — like when it insists on doing things its way, or when reports mysteriously refuse to export unless you perform some secret HR ritual. Keeps you humble, really. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Found people HR much more easier to handle Review Source Response from The Access Group December 8, 2025 Thanks for the brilliant review, Leo - we’re glad PeopleHR has helped move you beyond spreadsheet chaos. Your points on export quirks and workflow consistency are really helpful and feed into our ongoing UX improvements. You can follow updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ EM Emma M. HR Advisor Primary/Secondary Education Used the software for: 6-12 months ### "Easy to use system" March 4, 2026 4.0 Mainly very user friendly. Looking at information or finding information straight forward. Also running reports/queries very useful and easy to do with lots of options. Pros Ease of use. For inputting employee information it's easy to follow, especially the planner section. The support message set up is great. Easy to use and responses usually fix the query and give good clear guidance on how to action something. Cons I can always see the full screen, often the side bar is missing in the new view so I have to go back to the classic view. It would be good to be able to edit the leavers wizard once the person has left as we do exit interviews and sometime need to add that information in. Switched from [IGA Toolkit](https://www.capterra.com/p/209960/IGA-Toolkit/) Old system and didn't have the features needed. Review Source Response from The Access Group March 5, 2026 Thanks for your feedback, Emma. It’s great to hear you’re finding PeopleHR easy to use, particularly when inputting employee information and using the planner. We’re also pleased the support messaging feature has been helpful in providing clear guidance when queries arise. We appreciate your comments regarding the sidebar visibility in the new view and the ability to edit the leavers wizard after an employee has left. Feedback like this is valuable as we continue refining usability and workflow flexibility. It’s encouraging to hear that reporting and information retrieval are straightforward and useful for your day-to-day work. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ . AH Anthony H. Operations Manager Publishing Used the software for: 2+ years ### "A Simple yet powerful HR tool that does everything we need without complications" December 1, 2025 5.0 from installation to daily use it has been very easy to understand and use, and has become an important tool within out company. Pros People HR is a very easy to use system that tracks everything we need it to track, without over complicating things, everyone finds it really easy to use, and it assists in our day to day running, without over complicating everything. Cons sometimes when there is something we do not do very often it can be confusing where to find it, but it normally only takes a few minuets Alternatives considered [Sage HR](https://www.capterra.com/p/128705/SageHR/) Reason for choosing Access PeopleHR batter price and a simple easy to use system that does exactly what we need without over complicating it Review Source Response from The Access Group December 2, 2025 Thanks for the review, Anthony. Great to hear PeopleHR supports your day-to-day operations without unnecessary complexity. Your point on locating less-used features is helpful and ties into our ongoing UX improvements. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ JW John W. Head of Technology and People Wholesale Used the software for: 2+ years ### "Powerful SME HR solution" December 17, 2025 5.0 Overall the feedback from HR professionals managing it and, more importantly, the end users has been very good. The vast range of features can be overwhelming for a small team to begin with but with a little patience it is possible to manage a good sized company with only a couple of administrators. Pros I like the ease of implementation and ongoing use for HR professionals along with the incredibly broad range of features included. Now that the product has been fully onboarded to the Access group i've found the support has improved along with the ability to be actively involved in creating feature requests for the developers. Cons Initially, the app-based experience for the users was very mixed with frequent failures and the login experience during the transition to Access was also a little flaky. Thankfully, all of these issues are now resolved Switched from [Access TeamSeer](https://www.capterra.com/p/250173/TeamSeer/) Moving to a single interface instead of multiple logins. Review Source Response from The Access Group December 18, 2025 Thanks for your feedback, John. It’s great to hear PeopleHR’s implementation, breadth of features and improved support are working well for both HR teams and end users. We appreciate your reflections on the app experience and ongoing involvement in feature development. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ HG Helen G. Head of People Facilities Services Used the software for: 2+ years ### "Access PeopleHR Review" December 17, 2025 4.0 PeopleHR has enabled us to scale our business from small to medium sized effectively. The introduction of additional features have continued to keep the system relevant to our needsdespite implementation issues. Pros Easy to use and modify to requirements. Simple admin and employeer interfaces. App makes is usable for quick access by remote/mobile employees. Ability to create report queries on all elements of employee information. New support messaing function helpful when working with a representative. Cons New features often rolled out containing technical issues leading to limited usability. AI support feature can struggle to find relevant solutions or information. People Analytics limited to absence and turnover metrics. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/)[Ciphr](https://www.capterra.com/p/147124/CIPHR/) Reason for choosing Access PeopleHR Price and functionality - limited requirements at time Review Source Response from The Access Group December 18, 2025 Thanks for your feedback, Helen. It’s great to hear PeopleHR’s flexibility, reporting and mobile access have supported your growth. We appreciate your comments on feature stability, AI support and analytics depth, which are shaping our rollout and roadmap priorities. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ CJ Carly J. Operations Manager Civic & Social Organization Used the software for: 2+ years ### "People HR Review from a Charity" December 17, 2025 5.0 Great. It is so much better than our old system. It's allowed us to be more efficient and organised as a business which is crucial working in a charity! Pros I like the user friendly interface as a manager but also the ease for my team booking annual leave and looking at policies. Having 24/7 access to this really helpful to streamline the process for myself and staff. It allows me to track employees onboarding, keep documents tidy such as 121's, hr matters, performance issues and also policies and procedures as well as sickness. Cons I don't have any concerns and have never had to use customer support as it has always worked perfectly in all honesty. Review Source Response from The Access Group December 18, 2025 Thanks for the review, Carly. It’s great to hear PeopleHR is helping you and your team manage leave, policies, onboarding and HR records so efficiently, especially in a charity setting. We really appreciate the recommendation. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.