# Page 4 | Access PeopleHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Access PeopleHR the right Human Resources solution for you? Explore 607 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211952/Access-People-HR-Software/reviews --- Access PeopleHR 4.2 (607) [View alternatives](https://www.capterra.com/p/211952/Access-People-HR-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Page 4 - Reviews of Access PeopleHR ## Showing most helpful reviews Showing 76-100 of 607 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LW Lucy W. People Co-ordinator Non-Profit Organization Management Used the software for: 2+ years ### "Solid platform with some tweaks needed." December 17, 2025 4.0 Its mostly a good database platform which takes care of information securely for staff across the UK and internationally. We had some issues with the link up to payroll but these have now been mostly addressed. Pros It is user friendly and almost all parts of the employee lifecycle are covered. We have been able to use it for about 5 years now and our experience has improved over time. Cons Sometimes it can take a while to get issues addressed and the customer support is not always as responsive as it was initially but they seem to have improved this in the past 12 months. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/) Reason for choosing Access PeopleHR The availability of training and to add payroll. Switched from [InhouseDelivery](https://www.capterra.com/p/10013527/InhouseDelivery/) PS Financials was not user friendly at all. Review Source Response from The Access Group December 18, 2025 Thanks for your feedback, Lucy. It’s great to hear PeopleHR covers the employee lifecycle well and has continued to improve over time. We appreciate your comments on support responsiveness and payroll integration, and it’s encouraging to hear recent progress. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ SM Sophie M. HR Partner Financial Services Used the software for: Less than 6 months ### "Access makes HR life much easier" December 1, 2025 4.0 I use Access PeopleHR for managing employees, holidays, and performance. It provides seamless integration with payroll and LMS, making processes easier. However, the interface could improve to match competitors like Hibob. We switched from Workday due to headcount reduction. Setup was easy with available training sessions. I would rate it a 7 out of 10 for recommendation. Pros I really appreciate how Access PeopleHR makes managing employees, holidays, performance, and other relevant personnel details more seamless, which truly enhances the user experience by streamlining HR processes. I am impressed by its ability to connect with other Access products, such as payroll and the Learning Management System (LMS), which greatly simplifies the task of adding employees to different platforms, ensuring they are readily available when needed. This integration also makes assigning learning through the LMS platform straightforward and efficient, contributing significantly to a more cohesive and easy-to-manage HR infrastructure. Additionally, the setup process was fairly easy, and I benefited from the training sessions provided, which facilitated a smooth transition and quick adoption of the software. Cons I find the interface of Access PeopleHR could be improved to match the standards of other HR competitors like HiBob. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/) Reason for choosing Access PeopleHR The pricing is the main reason we chose Access. Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reduction in headcount meaning that we required a new HR system to match. Review Source Response from The Access Group December 2, 2025 Thanks for the detailed feedback, Sophie. Great to hear the integrations with payroll and LMS are supporting your HR processes and onboarding. Your point on the interface is really helpful and aligns with our ongoing UX modernisation work. You can follow updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ AG Aimee G. HR Administrator Health, Wellness and Fitness Used the software for: 1-2 years ### "Access People HR Review" February 24, 2026 4.0 Overall, I find People HR to be really useful and a good value for money as it easy to store employee's information, which can then be used for reporting. It is also easy to report problems/bugs/fixes through their customer support portal. Pros Accessible and easy to use The ribbon feature helps better navigate employees profiles and see all of the information in one place It is useful for running reports as we store all of our data on there We have realised that we can schedule tickets through the ripple system and send it to our ticketing system Cons Creating new employees profiles can be a challenge because the layout is different and the required fields aren't the same. For example, if I was to input information into an optional field and then go back to the previous page, that information would need to be resubmitted when I went to it again. Also, it is mainly UK based so I cannot input an address for another country but I can for a phone number which is slightly frustrating. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Aimee. It’s great to hear the ribbon feature, reporting tools and Ripple scheduling are supporting your workflows and helping integrate with your wider systems. We’re sorry to hear about the challenges when creating new employee profiles and the limitations around international address entry. Your feedback is valuable and helps us continue improving usability and global functionality. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ JJ Julie J. People Partner Consumer Services Used the software for: 2+ years ### "PeopleHR: Evolving Fast, But Becoming Pricey" November 11, 2025 4.0 Overall, Access PeopleHR is a capable system, great to see all the positive improvements being made, but cost and support considerations may impact its suitability for smaller organisations. Pros We've been using PeopleHR for some time now and it's encouraging to see the considerable improvements being made to the system. The enhancements are clearly aimed at improving functionality and user experience, which is great to see. Cons These upgrades have come with a noticeable increase in cost. As a small to medium-sized enterprise, affordability is a key factor for us, and unfortunately, the pricing may soon put the platform out of reach. While we appreciate the value of innovation, we hope PeopleHR will consider more flexible pricing options to support SMEs who still want access to a robust HR solution without compromising their budgets. Support has historically been a weak point, but I’ve seen encouraging signs of improvement in this area recently, which makes a real difference in day-to-day use. Alternatives considered [Ciphr](https://www.capterra.com/p/147124/CIPHR/) Reason for choosing Access PeopleHR System was a lot more user friendly and easy to navigate compared to others on the market at the time. Great for an organisation that was implementing a first time HR System. Also pricing Structure, and Monthly contract Review Source Response from The Access Group November 27, 2025 Thanks for your detailed feedback, Julie. We’re glad the recent improvements and UX updates are adding value. We hear your concerns on pricing and support, both remain priorities in our SME strategy, and your input is influencing future flexibility. You can follow ongoing updates via our Access PeopleHR roadmap hub. Please see our Access PeopleHR roadmap here: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ EC Emma C. Business Support Manager Information Technology and Services Used the software for: 1-2 years ### "A good central point with ease of use" February 25, 2026 4.0 It’s pretty straightforward HR platform and the service is good. No major complaints. We’ve recently looked at alternatives and decided to stay with PeopleHR. Pros It’s a good central point for all employee documents. Customer service is pretty good - I usually get a very quick response with any queries. Cons I’d like to be able to delete completed tasks in bulk. I’d like to be able to see more information on the training logbook screen rather than only three columns. I would also really find it useful to have duplicate tabs open. Alternatives considered [Breathe](https://www.capterra.com/p/126547/BreatheHr/) Reason for choosing Access PeopleHR More flexibility on the start of year variances for each employee. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Emma. It’s great to hear PeopleHR is working well as a central hub for employee documents and that you’re receiving quick responses from support. We’re also pleased you’ve recently reviewed alternatives and chosen to stay with us. We appreciate your suggestions around bulk task deletion, expanded training logbook visibility and the ability to open duplicate tabs. Practical enhancements like these help improve day-to-day efficiency. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ AJ Abbie J. HR Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "People HR Review " February 25, 2026 4.0 Overall good experience however some of the reporting is a bit difficult to use. Maybe look at an easier way to create and tailor reports to suit the needs of different people. Pros Good value for money. User friendly and easy to use. Its good for employees to boo holidays and its useful that theres an app. Cons The customer service. Sometimes its not very quick and it would be useful to be able to pick up the phone and speak to someone quickly. Review Source Response from The Access Group February 27, 2026 Thanks for your feedback, Abbie. It’s great to hear you’re finding PeopleHR good value for money, user-friendly, and helpful for holiday booking and mobile access. We appreciate your comments around customer service responsiveness and the preference for quicker phone access. Your feedback on making reporting easier to tailor for different users is also valuable as we continue enhancing the analytics experience. Thank you for sharing your balanced experience with us. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ VC Vicki C. HR and Training Manager Staffing and Recruiting Used the software for: 6-12 months ### "Access HR Review" February 25, 2026 3.0 I like the system. however the Ripple was a product I thought would help with tracking training forms etc. It's not quite worked out that way. Pros The Planner and being able to view and track absences more efficiently. The alerts for absences are also useful. Cons Ripple is not easy to use. Setting up and query in one page then a Ripple on another page is clunky and inefficient. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Vicki. It’s great to hear the Planner and absence alerts are helping you track and manage absences more efficiently. We’re sorry to hear Ripple hasn’t met expectations and that the setup process has felt clunky. Your comments around usability and workflow efficiency are really valuable as we continue refining automation tools to better support training tracking and notifications. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ AK Audrius K. Manager Computer Hardware Used the software for: 2+ years ### "Access People HR has honestly made our work life so much easier." February 25, 2026 5.0 Access People HR has honestly made our work life so much easier. Everything’s in one place, it’s simple to navigate, and it takes the stress out of the usual HR bits like booking holidays or updating details. Even people who usually avoid new systems have taken to it without any fuss. The best part is how much time it saves. Things that used to drag on now take a couple of clicks, and it keeps everyone organised without feeling complicated. Their support team has also been great—quick to reply and genuinely friendly whenever we’ve needed a hand. Overall, it’s just a really solid, user‑friendly system that’s made our day‑to‑day smoother. Would happily recommend it to any team looking to make HR a little less of a headache. Pros \- Really easy to use – The layout is simple, and most people pick it up quickly without needing loads of training. - Saves loads of time – Holiday requests, approvals, and updates are all much quicker than doing things manually. - Keeps everything in one place – No more digging through emails or spreadsheets to find info. - Good for communication – It helps keep everyone on the same page with updates and reminders. - Helpful support team – When you need help, they’re friendly and quick to respond. Cons nothing i could think of a the moment. all seems good and no problems at all. thank you for your support and effort. Review Source TG Trudy G. Director of People and Development Consumer Services Used the software for: 1-2 years ### "Easy to use " February 25, 2026 4.0 Easy to use, good support and value for money. The resources are clear and easy to use when you have a question. Pros The system produces easy to use reports. The ATS is really good. Performance Management is made easy. Cons TOIL can only be recorded in days not hours. This is something that causes an issue currently. It would be fantastic if this were improved. Switched from [BrightHR](https://www.capterra.com/p/151525/BrightHR/) Performance management wasn't available and document signing Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Trudy. It’s great to hear you’re finding the reports easy to use, the ATS effective and performance management straightforward. We’re also pleased that support and resources are helping when questions arise. We appreciate your comments regarding TOIL being recorded in days rather than hours. We understand how this can create challenges, particularly for organisations needing more granular tracking. Feedback like this is valuable as we continue reviewing absence and time management flexibility. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ LV Laura V. HR Assistant Construction Used the software for: 2+ years ### "User Friendly Database" February 25, 2026 5.0 PeopleHR provides an accurate employee database, which is user friendly at all levels. It provides an accurate employee database, with the ability for employees to manage their own personnel record. Customer support is easy to contact and they are fairly helpful Pros The system is user friendly for both administrators and the end user. The reporting function is extremely helpful when specific employment information is required Cons I am not keen on the new layout, I prefer the older layout, but this is probably just down to user preference. There are elements of the system which are unused and we should explore further Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Laura. It’s great to hear you’re finding PeopleHR user friendly for both administrators and employees, and that the reporting function is supporting you when specific employment data is needed. We appreciate your comments on the new layout. Preference often comes down to familiarity, and feedback like yours helps us understand how changes are being received. It’s also encouraging to hear you see opportunities to explore more of the system’s functionality. We’re pleased support has been accessible when needed. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ CB Chloe B. Business Operations and Governance Lead Hospital & Health Care Used the software for: 1-2 years ### "Business Operations and Governance Lead" February 26, 2026 5.0 Overall, we have had an excellent experience with Access PeopleHR. The platform is intuitive, well‑structured, and makes employee management straightforward. The amount of functionality available is impressive, and the system has definitely improved the way we organise and track HR processes/ on boarding/ planning and scheduling annual leave. Pros Our experience with PeopleHR has been excellent. It is user‑friendly, easy to navigate, and has significantly improved the efficiency of our processes. The setup was smooth, and the support team has always been quick and helpful whenever we’ve had questions. The reporting functions and automation features have been especially valuable to us. It’s a reliable and well‑designed solution that has added value to our organisation. Cons The employee‑management tools are very detailed, so occasionally I need a moment to explore all the options- but this is because the system offers a lot of useful functionality. Review Source Response from The Access Group March 3, 2026 hanks for your feedback, Chloe. It’s fantastic to hear that PeopleHR has improved the efficiency of your processes and delivered strong value across onboarding, planning and annual leave management. We’re especially pleased that reporting and automation features have made a meaningful impact, and that your setup experience and support interactions have been smooth and responsive. It’s understandable that with a detailed system there can be moments of exploration, and it’s great to hear that depth of functionality is seen as a benefit rather than a barrier. Thank you for sharing such a positive experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ NH Nina H. HR Manager Retail Used the software for: 2+ years ### "Good product but terrible customer service." January 12, 2026 4.0 I have used PeopleHR for around 10 years. It is very easy for administrators and individuals users to use with limited training. Over the years, it has become increasingly pricey and the customer service has gone downhill. It is very difficult to get hold of anyone and when you do, it's as if they are following a script. Customer satisfation is not a priority. Pros The software is very easy to use and it's a good place to store data. It is also a useful tool for emailing internal comms and documentation. Cons Customer service is appaling. You can never get hold of anyone and even when you do, they do not return your calls and emails. The business puts profit before customer satisfaction. Review Source Response from The Access Group January 13, 2026 Thanks for sharing your honest feedback, Nina. We’re sorry to hear about your experience with customer service, particularly after such long-term use. While it’s good to hear the platform remains easy to use, your comments on support and value are taken seriously and are helping drive improvements. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ RC Rhiannon C. HR Business Partner Warehousing Used the software for: 1-2 years ### "User Friendly System" May 5, 2026 5.0 Overall satisfied with the system. Can upload documents for digital signing very easily. Would recommend to other businesses. Pros Pricing is competitive. The AI chat box is helpful for quick customer support. The system is user friendly. Cons It is a UK system so some features are UK specific, we have employees in ROI and there is different references i.e. NIN vs PPSN . Alternatives considered [BrightHR](https://www.capterra.com/p/151525/BrightHR/) Reason for choosing Access PeopleHR Pricing was better with PeopleHR. There was no lengthily contract commitments Review Source Response from The Access Group May 7, 2026 Thanks for your feedback, Rhiannon. It’s great to hear you’re finding PeopleHR user-friendly and that features like the AI chat and digital signing are helping support your day-to-day processes. It’s also good to know you’re seeing strong value from the platform and competitive pricing. We appreciate your feedback around UK-specific terminology and functionality for ROI employees. That’s really valuable insight, as supporting regional requirements more seamlessly is important for organisations operating across different locations. It’s fantastic to hear you’re overall satisfied with the system and would recommend it to other businesses. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ MM Mandy M. People Lead Leisure, Travel & Tourism Used the software for: 6-12 months ### "Access People HR makes it easy" February 25, 2026 4.0 Access People HR is really clever, intuitive and easy to navigate compared to other HR software I have used. I like all the things you can set up to run in the background and creating reports is a breeze. Pros I think the new updates have really improved the overall service. Having help available at your fingertips on the actual portal as opposed to having to log in to an external portal has saved a lot of time. Cons There were a few glitches with the planner at first and I was having to do manual calculations whenever I had to update a log or a new starter would be created part way through a year, but this seems to have resolved with the updates. Switched from [BrightHR](https://www.capterra.com/p/151525/BrightHR/) I don't know. I was not in employment with the company at the time. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Mandy. It’s fantastic to hear the recent updates and in-portal support have made a real difference to your experience. We’re pleased the planner improvements have helped resolve earlier issues and that reporting and background workflows are working smoothly for you. It’s great to know you’re finding the system intuitive and easy to navigate compared to other platforms. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ LC L C. Office Manager Non-Profit Organization Management Used the software for: 2+ years ### "End Users find it easy to use, but frustrating that user feedback does not result in changes" December 1, 2025 3.0 Pros The system is fairly straightforward, making it easy for staff to understand and navigate. Good to have the option of the App for staff Cons A new process was introduced on 1 December 2025, requiring users to raise cases only from within the App. However, this raises concerns about what to do if the system is down. The suggested alternative is to call the provided number, but that number is not valid. Additionally, their website at https://status.peoplehr.com/ claims there are no issues, even though there is a Cloudflare problem affecting access. I have also repeatedly requested, along with many others, that the default view under tasks should show only open tasks. This feedback has been ignored, and I am forced to manually select the option to hide completed tasks every single time. It is frustrating to have to see all my closed tasks from years ago when I only want to focus on what is currently open. There are many many items suggested for improvement on their site but nothing seems to be forthcoming Review Source Response from The Access Group December 2, 2025 Thanks for sharing this detailed feedback. It’s good to hear staff find PeopleHR easy to use, and we appreciate your points on case-raising, outage communication and task views. These issues are already informing our service and UX roadmap. You can follow progress via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ RM Robyn M. HR Officer Primary/Secondary Education Used the software for: 2+ years ### "People HR review" February 25, 2026 4.0 There have been a few glitches following updates but the hope is that as we report these, they will be resolved Pros For employees using the service, it is very user friendly when looking to book leave and add items to the planner. Cons The automations are not as user friendly from an admin perspective. Using ripple and workflows is not a simple process for someone using this for the first time, even with tutorial videos. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Robyn. It’s great to hear that employees are finding PeopleHR user-friendly for booking leave and using the planner, ease of use for day-to-day tasks is so important. We appreciate your honest comments around automations, Ripples and workflows. We understand that the setup process can feel complex from an admin perspective, especially for first-time users. Feedback like this is really valuable as we continue working to simplify automation journeys and improve guidance within the platform. We’re also sorry to hear you’ve experienced a few glitches following updates. Reporting these helps our teams resolve issues quickly and improve stability over time, so thank you for flagging them. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ LW Lorraine W. HR Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Experience as New Customer" February 25, 2026 4.0 Overall we are very happy with the system in terms of its capability and output. It is user friendly from an employee perspective and we had minimal issues with launching and getting people using the software. Our onboard was not without teething problems however they were addressed quickly and happy with the customer service. Pros Overall the system is very user friendly and gives the functionality which we as an organisation require for our People Management. So far any issues we have encountered have been addressed promptly by our account Manager. Cons Some elements of the system setup is UK specific and does not reflect jurisdictional nuisances example being Maternity Leave. Some Title Headings are also UK specific such as MOT and Social Security Number. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Sage HR](https://www.capterra.com/p/128705/SageHR/) Reason for choosing Access PeopleHR It offered the features we needed and the functionality seemed user friendly at the trail stage Switched from [HR Cloud](https://www.capterra.com/p/132599/HR-Cloud/) Performance Management Functionality and reporting. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Lorraine. It’s great to hear you’re finding the system user-friendly and aligned with your people management needs, and that any issues have been addressed promptly by your account manager. We appreciate your comments around UK-specific terminology and setup elements, particularly where jurisdictional nuances such as maternity leave differ. Feedback like this is valuable as we continue improving flexibility for organisations operating in different regions. It’s also encouraging to hear your launch went smoothly overall and that onboarding challenges were resolved quickly. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ GM Geraldine M. HR Manager Public Relations and Communications Used the software for: 2+ years ### "Review of Access PeopleHR" February 25, 2026 4.0 Very good overall. It is a significant improvement on the HRIS we used previously. The mobile app is particularly useful and easy to navigate. Pros Easy to use with clear, high‑quality graphics. The cost reflects the package we selected, as we only needed a simple solution. However, there are upgrade options available, including payroll integration, though we haven’t used those features. Cons Initially, the support wasn't always able to answer our questions, but this has improved. Seems to focus quite heavily on the Care Home sector. We do not use the reporting to its full capacity, but the reports we use are good. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Geraldine. It’s great to hear PeopleHR has been a significant improvement on your previous HRIS and that you’re finding it easy to use, with clear design and a helpful mobile app. We appreciate your comments around support and sector focus. It’s encouraging to hear support has improved, and your feedback helps ensure we continue strengthening knowledge across different industries. It’s also good to know the reporting you use is working well, even if not fully utilised. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ LF Leigh-Ann F. HR BP Information Technology and Services Used the software for: 2+ years ### "Good starter system" February 27, 2026 4.0 The system does exactly what it says on the tin! Good helpful community page for common issues. Mobile app is easy to use for staff. Pros Reporting functionality and new AI tools. They share their product roadmap online so you can see upcoming developments. Cons You can't edit some features, some must be turned on for all or off for all staff. Perhaps an update in the future. Alternatives considered [Sage People](https://www.capterra.com/p/132329/Sage-Business-Cloud-People/) Reason for choosing Access PeopleHR Price and user experience. Sage is built for a larger workforce. Review Source Response from The Access Group March 3, 2026 Thanks for your feedback, Leigh-Ann. It’s great to hear you’re finding value in the reporting functionality, new AI tools and the visibility of our public roadmap. Transparency around future developments is something we’re proud to offer. We appreciate your comments around feature flexibility, particularly where settings apply to all users rather than specific groups. Feedback like this helps inform future enhancements around configuration and permissions. It’s also encouraging to hear the community page and mobile app are supporting your team effectively. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ NP Neale P. People and Culture Manager Legal Services Used the software for: 1-2 years ### "PeopleHR Review" February 25, 2026 5.0 Having come back to PeopleHR the overall experience has been fantastic, with the support available being much improved comparted to the last time I was using it Pros Is its easy of use overall withe the ability to access information via the digital assistant. This along with having recently upgrading licence to include the ripple workflows Cons Some of the new features under the access drop down and hub still don't make much sense and appears to be no plan. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Neale. It’s great to hear you’re finding PeopleHR easy to use and benefiting from the digital assistant and Ripple workflows following your licence upgrade. We appreciate your comments regarding some of the newer features within the Access dropdown and hub. Clarity and cohesion across new developments are important, and feedback like yours helps us refine how enhancements are presented and structured. It’s especially encouraging to hear your return experience has been fantastic and that support has improved. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ aI alessandro I. finance director Financial Services Used the software for: 1-2 years ### "User-Friendly HR System with Solid Value" May 2, 2026 4.0 Pros I find Access PeopleHR to be a reliable and easy-to-use HR system that effectively handles core needs such as employee records ,absence tracking and document management. I appreciate the self-service features for reducing admin time. The interface is very practical, offering great value for money. I also like the smooth setup process, and it seems that the staff respond well to it based on the good feedback we receive Cons The reporting feature could be improved. Sometimes is not clear how to build reports, it could be more intuitive Review Source Response from The Access Group May 7, 2026 Thanks for your feedback, Alessandro. It’s great to hear you’re finding PeopleHR reliable and easy to use, and that it’s supporting your core HR processes like employee records, absence tracking and document management. It’s also good to know the self-service features are helping reduce admin time and that your team has responded well to the system. We’re pleased the setup was smooth and that you’re seeing strong value overall. We appreciate your comments around reporting. That’s really useful feedback, as making report building clearer and more intuitive is key to helping you get the most out of your data. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ JM James M. IT Manager Construction Used the software for: 2+ years ### "A great cloud based HR system" February 25, 2026 5.0 It was easy to implement and the support was really good through the setup process. Any issues have been quickly resolved and we love using it. Pros PeopleHR is a cloud based HR system that has a great interface and useful API as well as other features, to connect it up to other systems. It makes managing employees easy and the scheduled reports make it a breeze to stay on top of the users. Cons We've had to adapt with a few processes, as we are office365 based we had a problem with saving messages natively from Outlook, but with the aid of an additional tool we can convert to the required formats. Review Source Response from The Access Group February 27, 2026 Thanks for your feedback, James. It’s great to hear you’re benefiting from the cloud-based setup, API connectivity and scheduled reporting, particularly in helping you stay on top of user management. We appreciate your comments around adapting certain processes, especially with Office 365 integration. It’s encouraging to hear a practical workaround was found and that implementation and support were strong throughout setup. It’s fantastic to know your team enjoys using the system and that issues have been resolved quickly. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ PS Poppy S. People Advisor Staffing and Recruiting Used the software for: Less than 6 months ### "Overall a good system but could use tweaks. " February 25, 2026 3.0 The customer team is very helpful but we still have issues with the App after many case requests. Our contact \[sensitive content hidden\] is very helpful and gave us extra benefits for our loyalty to the program. Instant discounts is a great extra! Pros People Analytics is good tool for making graphs. It is easy to update employee details. I like that you can use the planner to see who is on leave. Cons The PeopleHR App has issues constantly - our staff often struggle to get in to the app or upload their receipts. The data / reports can be very basic and not use all the information. Review Source Response from The Access Group February 27, 2026 Thanks for your feedback, Poppy. It’s great to hear you’re finding People Analytics useful for visual reporting, and that updating employee details and using the planner is straightforward for your team. We appreciate your honest comments regarding app stability and reporting depth. We understand how frustrating recurring access issues can be, particularly when they impact expenses and day-to-day use. Feedback like this is important as we continue improving mobile performance and analytics functionality. It’s also lovely to hear your contact has been supportive and that the additional benefits are valued. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ AH Amber H. HR Manager Financial Services Used the software for: 2+ years ### "Honest Review" February 25, 2026 3.0 Pros The system is good value for money and customer support responds fairly quickly. The system does everything we need it to do as a small business. Cons We do seem to have a few technical issues. Reporting could be better and more user-friendly. The system could also be a bit more user-friendly. Better guidance on how to use the system. More video tutorials etc... we purchased a new part of the system but were not shown how to use it. Had to pay an additional fee to be shown how to use. Review Source Response from The Access Group February 27, 2026 Thanks for your feedback, Amber. It’s great to hear you’re finding PeopleHR good value for money and that it meets your needs as a small business. We’re also pleased support has been responsive when required. We appreciate your honest comments around technical issues, reporting usability and onboarding for new modules. Clear guidance and accessible training resources are essential, and your feedback about additional fees for training is important for us to understand. Thank you for sharing your balanced experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ Dave Y. Associate Director of Performance Mental Health Care Used the software for: 2+ years ### "All HR functions in one place" September 23, 2025 5.0 My overall experience has been nothing but positive, and as mentioned, you need to grasp all the elements of this package to fully appreciate how it helps with the HR functions overall. Pros We use a number of products from the Access Group with one of them being PeopleHR, as it manages our HR processes with ease. The level of support provided by Access is second to none - with any query responded to and resolved quickly. This represents great value for money, with very little time spent by the team on understanding bugs and issues, which the team at Access do on our behalf. Having over 400+ employees, this system manages everything from online collaboration, to holiday bookings and accruals and even the performance management processes. Cons There's so much functionality that it takes a long time to fully grasp, but if you dedicate the time to learn, you will eventually reap the benefits. Review Source Similar Products Featured ## Related categories [Workforce Management](https://www.capterra.com/workforce-management-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Onboarding](https://www.capterra.com/onboarding-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.