# Page 6 | Access PeopleHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Access PeopleHR the right Human Resources solution for you? Explore 607 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/211952/Access-People-HR-Software/reviews --- Access PeopleHR 4.2 (607) [View alternatives](https://www.capterra.com/p/211952/Access-People-HR-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Page 6 - Reviews of Access PeopleHR ## Showing most helpful reviews Showing 126-150 of 607 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CM Chloe M. HR Construction Used the software for: 1-2 years ### "A good review" February 25, 2026 3.0 Time consuming getting training dates and then only finding out about ripple and the benefits of it a year nearly into signing the contract. Pros Easy to create reports and store information of employee details. Good to have likes of HR functions such as appraisals and probation done on the system Cons the look of the planner it doesnt look very user friendly and look complicated for when managers need to report absence Alternatives considered [Human Resource Management Software](https://www.capterra.com/p/209958/Human-Resource-Management-Software/) Reason for choosing Access PeopleHR we use coins for payroll so will then eventually link up in future Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Chloe. It’s great to hear reporting and centralised employee records are working well, along with managing appraisals and probation within the system. We’re sorry to hear the planner layout and absence reporting haven’t felt as intuitive as they could be, and that Ripple benefits weren’t clear earlier in your journey. Feedback like this is really helpful as we continue improving usability and onboarding support. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ RW Rachel W. PA to CEO and Office Manager Marketing and Advertising Used the software for: 2+ years ### "Meets the basics, could be better" February 25, 2026 3.0 The software meets the key basics, but the support isn't great - I wasn't even sure who the account manager was until a couple of weeks ago and we still have support cases that have been outstanding for weeks Pros Easy to use and navigate, very good value for money in comparison to the competitors I've seen - I like the emails offering webinars etc Cons Doesn't have many features other than booking holiday, or if it does I am not aware of those features Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/)[Remote](https://www.capterra.com/p/211639/Remote/) Reason for choosing Access PeopleHR The price was cheaper than the other providers Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Rachel. It’s great to hear you find PeopleHR easy to navigate and good value compared to competitors, and that you’ve found the webinar emails helpful. We’re sorry to hear you haven’t had clarity around your account manager and that some support cases have remained open longer than expected. That’s understandably frustrating. Your comments around feature awareness are also helpful, ensuring customers can easily see and use the full capability of the system is important to us. We appreciate your honest feedback. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ AC Aoife C. People Admin Construction Used the software for: 6-12 months ### "A great HRIS for any business" May 1, 2026 4.0 Over all, I think it works well for employees, managers and admin. The ability to use the chat for any support is a great feature and the customer support from the team is good as well. We find it is good value for money. Pros Access People HR has a very user friendly interface, as someone who is new to the system, I found it easy to navigate. Cons I think its a bit outdated looking and sometimes when jumping between HR Admin and employee it glitches Review Source Response from The Access Group May 7, 2026 Thanks for your feedback, Aoife. It’s great to hear you found PeopleHR easy to navigate, especially as a new user, that early experience really matters. We’re also pleased it’s working well across employees, managers and admins, and that you’re finding value in the support options and overall value for money. We appreciate your comments around the look and feel, as well as the occasional glitches when switching between views. That’s really helpful feedback as we continue to improve the experience. It’s great to hear the system is supporting your team effectively overall. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ VR Verified Reviewer People and Talent Acquisition Utilities Used the software for: 2+ years ### "User friendly HR & ATS Solution" January 22, 2026 5.0 We have been using PeopleHR as an HR system, as well as an ATS. The HR platform is very easy to use and makes managing employee data simple and efficient. The ATS has a lot of customizable options and again very intuitive. We were also rewarded with flexpoints for extra training sessions to help with any queries we might have. Pros Combines employee data, leave management, performance reviews and compliance in one system. Efficient job posting, candidate tracking and pipeline management. Cons Some features such as bulk uploads, as well as candidate deletion functionality are not included as standard. Review Source Response from The Access Group February 2, 2026 Thanks for sharing your feedback. It’s great to hear PeopleHR is supporting both HR and ATS needs so effectively, from employee data and compliance to intuitive candidate tracking. We appreciate your comments on bulk uploads and candidate deletion, which are helping shape future feature enhancements. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ CC Chantelle C. production supervisor Pharmaceuticals Used the software for: 2+ years ### "Happy with PeopleHR" December 17, 2025 5.0 good, easy to use and clear to see screen. IT would be better if managers could set the number for the heat chart so it was more clear as sometimes the colour would not necessary match job roles for who can be off etc. Pros I liked the colour coded heat chart on the planner to see who was off and give a rough indication of whether it was a busy day for annual leave or not at a glance Cons when showing who is off - Have to expand the column to see if it was a half day or part day etc.. otherwise just looks like they are off for the full day Review Source Response from The Access Group December 18, 2025 Thanks for your feedback, Chantelle. It’s great to hear the colour-coded planner helps you quickly gauge annual leave levels. Your points on half-day visibility and customising heat chart thresholds are really helpful and are informing our planner enhancements. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ LB Lisa B. hr Packaging and Containers Used the software for: 2+ years ### "Happy with People HR" February 25, 2026 5.0 Pros Easy to use, support available , friendly team. Easy how to guides. Good value for money, our employees find it easy to use and we have teams in UK and Europe. Cons When a holiday is deleted theres no trace of who deleted it, the training section is minimal, it would be good if you can upload videos for the employee to watch and sign off Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Lisa. It’s great to hear you’re finding PeopleHR easy to use, good value for money and well supported, especially with teams across the UK and Europe. We appreciate your comments around audit visibility for deleted holidays and enhancements to the training section. Being able to track changes and expand learning options, such as uploading videos for sign-off, is valuable insight as we continue refining compliance and development features. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ KR Kelly R. Director of Patient Experince Hospital & Health Care Used the software for: 1-2 years ### "Ease of Use & Customer Support" December 2, 2025 4.0 There have been times when I have had prompt response's and there have been times when I have had to chase mutiple times. Pros The ease of adding new starters and managing leavers. That the team can see who is on holiday and when rather than waste requests. Cons The amount of emails daily for notifications. This feature was turned off, but still receive numerous per day. Not easy to navigate when training. There is a notification, that team should not be able to see that appears on the screen and makes it hard for them to use the app on their phone. Review Source Response from The Access Group December 3, 2025 Thanks for your feedback, Kelly. It’s great to hear PeopleHR supports your starter and leaver processes. Your points on notification volume, training navigation and mobile visibility are really helpful and feed directly into our ongoing UX and service improvements. You can follow updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ ML Martin L. Payroll Manager and DPO Maritime Used the software for: 2+ years ### "PeopleHR is competitive and comparable with the market leaders." January 12, 2026 5.0 Overall, our use of PeopleHR, our connection with the support team and the overall communications between parties, is easy to navigate. The overall cost of the system is competitive with other providers. Pros PHR is one of the most user-friendly systems enabling easy navigation between screens. The employee access is easy through the PHR App and ease of process to produce reports for payroll is simple to operate. The connection between PHR and PayCircle means less duplications. Cons Some of the processes (API Links for example) can be a bit clunky to set up and manage, but once the process is learnt then it becomes easy to use. Review Source Response from The Access Group January 14, 2026 Thanks for your feedback, Martin. It’s great to hear PeopleHR’s usability, reporting and PayCircle integration are supporting payroll efficiency and reducing duplication. We appreciate your comments on API setup, which are helping inform further simplification work. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ OT Olivia T. HR Assistant Education Management Used the software for: 2+ years ### "Great Platform" February 25, 2026 5.0 The platform is great for keeping everything in one place. Team are always there to support if any issues are faced. Pros Having everything in one place and being able to pull reports instantly. Makes the job so much easier. Cons Sometimes the system glitches when setting new users up on the system which can take a bit of time to sort out. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Olivia. It’s great to hear that having everything in one place and being able to pull reports instantly is making your role easier, centralisation and quick reporting are exactly what PeopleHR is designed to support. We’re sorry to hear you’ve experienced glitches when setting up new users. We understand how frustrating that can be, especially when you’re trying to get someone onboarded quickly. It’s good to know the support team has been there to help resolve issues when they arise, and feedback like yours helps us continue improving stability and user setup journeys. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ JB James B. IT Manager Airlines/Aviation Used the software for: 2+ years ### "People HR Automation" February 25, 2026 4.0 Overall People HR has streamlined a lot of our manual processes and give us a clear centralised system for our HR data. Pros Workflow automation and AI assistant have really improved our HR processes. End user mobile app is also good. Cons Separation of features into different applications. It would also be useful if it would link into a Door access System and T&A. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, James. It’s great to hear that workflow automation and the AI assistant have improved your HR processes, and that the mobile app is working well for end users. Streamlining manual processes and centralising HR data is exactly what we aim to deliver. We appreciate your comments around feature separation and integration opportunities, particularly linking with door access and time & attendance systems. Feedback like this helps inform future integration and platform improvements. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ JF James F. Promotions Manager Retail Used the software for: 2+ years ### "Great system - all workplace needs handled in one system" January 19, 2026 4.0 Really positive experience, as mentioned good to have everything in one place so you don't need to flick between systems. Everything managed in one place. Pros Great user interface. All workplace admin is accessible in one place i.e. holidays, sick days, bank holidays etc. Good to also see organisational chart in the same tool. Cons Nothing specifically, might be nice to link to email to receive notifications of changes, i.e. staff sick days, changes in holidays etc. Review Source Response from The Access Group January 20, 2026 Thanks for your feedback, James. It’s great to hear PeopleHR brings holidays, sickness and organisational visibility together in one place with a strong user interface. Your suggestion around email notifications is helpful and is informing how we enhance alerts and communication. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ RP Rebekah P. CEO Museums and Institutions Used the software for: 2+ years ### "Essential tool, brilliantly simple and effective" February 25, 2026 5.0 Basically, installing this is the first time that our HR has been well managed. It's changed us from being messy, disorganised and possibly in some instances non compliant to having a professional approach. Fantastic investment, wish we'd made it earlier. Pros Love this - really intuitive to use, straightforward login (no endless faffing around with passwords), and does everything we need in one neat place. And a special shout out for the Leaving Wizard, which is a godsend! Cons Too many reminders to try the extension tools - I'm happy with the core product and don't need anything else. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Rebekah. It’s fantastic to hear that PeopleHR has helped transform your HR processes into something professional, organised and compliant. We’re especially pleased you’re finding the platform intuitive and straightforward to use, and we love the shout-out to the Leaving Wizard! We appreciate your comments around extension tool reminders as well. Feedback like this helps us ensure we’re striking the right balance between sharing additional capabilities and keeping the core experience clean and focused. It’s great to know PeopleHR has been such a positive investment for your organisation. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ EA Elizabeth A. People Director Information Technology and Services Used the software for: 2+ years ### "PeopleHR - easy to use and intuitive" December 17, 2025 4.0 Overall the platform is simple and easy to navigate and integrates well with our payroll provider. The fact that it translates into many languages is a necessity for us given we have teams around the world Pros User-Friendly & Accessible The interface is intuitive and easy to navigate, even for non-technical staff, which reduces the learning curve for HR teams and employees. The employee self-service portal and mobile app help staff manage their own information — e.g., leave requests and payslips — without always involving HR Cons The only downside is the reporting module is not always that intuitive but some of that is down to user ability rather than a problem with the platform itself! Review Source Response from The Access Group December 18, 2025 Thanks for your feedback, Elizabeth. It’s great to hear PeopleHR’s intuitive interface, self-service tools and payroll integration work well for your global teams. Your comments on reporting are appreciated and are helping guide ongoing usability improvements. You can follow updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ MG Madison G. Recruitment Administrator Construction Used the software for: 1-2 years ### "Maddy Green - PeopleHR Review" March 2, 2026 4.0 PeopleHR can be slow on occasion, especially with the new version. However, overall I would say it is a well put together system and is incredibly useful. Pros It provides access to all the necessary information to complete my tasks. It organises the information in a way that prevents me from going back and fourth Cons The function of the Applicant Tracking System, it does not meet all the requirements needed to properly track candidates. Review Source Response from The Access Group March 3, 2026 Thanks for your feedback, Madison. It’s great to hear PeopleHR gives you quick access to the information you need and helps organise tasks efficiently without unnecessary back and forth. We appreciate your honest comments regarding the Applicant Tracking System and performance speed in the newer version. Feedback like this is important as we continue refining ATS capability and system optimisation to better support recruitment workflows. It’s encouraging to hear that overall you find the platform useful and well structured for your day-to-day role. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ EH Ela H. HR advisor Design Used the software for: 2+ years ### "Good but can be improved " May 1, 2026 2.0 Pros It is easy to use and very clear. The recruitment side is very easy to navigate and clear to see where the candidates are Cons That it is all about spending more money for any extras. It was difficult to contact our account manager Review Source Response from The Access Group May 7, 2026 Thanks for your feedback, Ela. It’s great to hear you’ve found the system easy to use, particularly on the recruitment side, that clarity really helps when managing candidates. I’m sorry to hear about your experience around pricing and difficulties contacting your account manager. I understand how frustrating that can be, especially when you need support or clarity on what’s included. I’d really like to understand this further and help where I can. Please feel free to reach out to me directly at taryn.schutzler@theaccessgroup.com and I’ll make sure this is looked into for you. You can also follow updates via our roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ CB Claire B. Operations Manager Paper & Forest Products Used the software for: 2+ years ### "Good value " February 25, 2026 4.0 Overall, the platform offers excellent value for money, delivering a strong balance between cost and functionality. The reporting features are clear, reliable, and provide meaningful insights that support better decision-making without requiring extensive technical knowledge. Users can easily generate, understand, and share reports. it's accessible even for those with limited experience. This ease of use reduces training time and helps teams adopt the system quickly. Combined, these strengths make it a practical and dependable solution for organisations seeking long-term performance, simplicity, and sustainable affordability. Pros The system is easy to use, and the webchat support is particularly helpful for getting quick answers to any issues that arise. The reporting function is also reliable and works well for our needs. Cons It can feel a little clunky at times, but overall it still offers good value for money. Despite occasional usability frustrations, the system provides nearly everything we need to operate effectively on a day-to-day basis. Review Source AL Ashley L. HR Manager Retail Used the software for: 6-12 months ### "Not satisfactory " February 25, 2026 3.0 I had trouble building a relationship with the Access team. When I have queried things I received poor service. Pros The price point. I do not really like the system many things need to be updated. The new employee page and playlist look good but its not yet fully developed. Cons The system has an error every time I login. The data drivers don't always do what I need. We cannot use the payroll systems as the time sheets do not drive through yet. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Ashley. We’re sorry to hear your experience hasn’t been satisfactory. Login errors and payroll integration issues are understandably frustrating, especially when timesheets aren’t flowing through as expected. We also take your comments about service and relationship-building seriously. That’s not the standard we aim to deliver. Your feedback on data drivers and developing features is valuable as we continue refining the platform. We appreciate you sharing your honest experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ DC Donna C. HR assistant Human Resources Used the software for: 2+ years ### "User friendly " May 1, 2026 5.0 It's great and user friendly, once built in it's easy to customize and find what you are looking for Pros I love how user friendly the system is and how easy it is to navigate. The dash board is very simple Cons It can take some getting used to for reporting it's a bit of a hassle but okay once you have them set up Review Source Response from The Access Group May 7, 2026 Thanks for your feedback, Donna. It’s great to hear you’re finding PeopleHR so user-friendly and easy to navigate, especially with a simple and clear dashboard. We’re also pleased to hear that once things are set up, it becomes easy to customise and find what you need. We appreciate your comments around reporting. That’s really helpful feedback, as we know getting reports set up smoothly from the start is important. It’s great to hear the system is working well for you overall. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ KO Kat O. Accounts and Compliance Assistant Machinery Used the software for: 6-12 months ### "Overall a good service and full of information " February 25, 2026 4.0 The help feature is excellent, great that you can ask anything and gives multiple advise and keeps the tab open, so you can easily refer to the help guide. Pros Report, information all in one place, being able to upload all documents and all the alerts in place for any expired documents Cons Ripples/queries - slightly challenging trying to set these up to what information is required for the business, such as absence reports for certain dates for all staff Switched from [BrightHR](https://www.capterra.com/p/151525/BrightHR/) Better system in PeopleHR and for ATS use Review Source Response from The Access Group February 27, 2026 Thanks for your feedback, Kat. It’s great to hear you’re benefiting from having reports, documents and alerts all in one place, particularly for tracking expiry dates and compliance. We appreciate your comments around setting up Ripples and queries for more specific reporting needs, such as date-based absence reports. Feedback like this helps us continue improving the usability of automation and reporting tools. It’s also fantastic to hear the help feature has been useful and easy to refer back to when needed. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ SH Shaz H. Project Coordinator Non-Profit Organization Management Used the software for: 2+ years ### ""A Practical and User-Friendly HR Solution for Growing Teams"" September 29, 2025 5.0 Access PeopleHR is a solid, cloud-based HR system that makes day-to-day HR tasks much smoother, especially for small-to-mid-sized businesses. It streamlines leave management, employee records, and performance tracking, freeing HR teams to focus on more strategic work. While there’s room for improvement in customization and integrations, its ease of use and affordability make it a strong choice for organizations looking to digitize HR processes. Pros Clean and intuitive layout makes it easy for both HR staff and employees to navigate. Employees can update personal info, request time off, view payslips, and manage documents without needing HR intervention. Stores all employee records in one secure place—contracts, appraisals, training records, etc. Cons The mobile experience doesn’t always match the desktop version in functionality or performance. There mobile version should match the desktop version so things can be done on the same level being as many users will prefer to use the system whilst on the go to book holidays or do other things. Review Source SH Sam H. Manager Construction Used the software for: 6-12 months ### "Highly Recommended " February 25, 2026 5.0 Fantastic, it's saved our business a lot of time with regards to admin work that we were previously doing and has allowed us to invest our time in other areas where it matters to drive growth. Pros People HR has reduced the amount of hours we've had to put into admin within our business and has allowed us to invest more of our time elsewhere which is fantastic! Cons The setup took a bit of time as it was a learning curve to understand and navigate, however once we got our heads around it we had no issues. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Sam. It’s fantastic to hear PeopleHR has helped reduce admin time and allowed you to focus on driving growth within your business. That’s exactly the kind of impact we aim to deliver. We appreciate your honesty about the initial learning curve, and it’s great to know that once set up, the system has run smoothly for you and your team. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ MG Megan G. HR Human Resources Used the software for: 6-12 months ### "Positive People HR" March 5, 2026 5.0 Positive experience overall, enjoying using the system with all its time-effective functionalities which streamline recruitment. Pros Great functions, specifically the ATS with great support from customer support colleagues when issues or queries arise. Cons System sometimes has glitches whereby we are unable to login (not often enough to cause a problem) however as the majority of colleague information is stored on the platform it can become stressful when we are unable to access. Review Source Response from The Access Group March 6, 2026 Thanks for your feedback, Megan. It’s great to hear you’re enjoying the system and finding the ATS functionality particularly useful, along with the support from our customer support team when queries arise. We appreciate your comments regarding occasional login glitches. Reliability and access are important, especially when key employee information is stored in the platform, and feedback like this helps us continue improving system stability and performance. It’s encouraging to hear that overall your experience has been positive and that the system is helping streamline recruitment processes and save time. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ . LW Laura W. HR Coordinator Machinery Used the software for: 2+ years ### "Convenient Holiday Management, but needs a friendlier interface " December 17, 2025 5.0 Very good, few features not great but I'm sure its a working progress. The hot sheets are quite difficult to use and not very simple. paid for training but in order to get further help with them i have to pay extra Pros I like the ease of everything in one platform, before people HR the company was still doing everything paper based. Cons Planner doesn't give very good visibility. Id like to see a week view of who is off / month not just day to day Review Source Response from The Access Group December 18, 2025 Thanks for your feedback, Laura. It’s good to hear PeopleHR helped move you away from paper-based processes. We appreciate your points on planner visibility, hot sheets and training support, these are actively shaping our UX and enablement improvements. You can follow progress via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ JP Jack P. HR Advisor Construction Used the software for: 2+ years ### "PeopleHR Review" February 25, 2026 5.0 Pros Great for: oEmployee self-services (holidays, return to works etc) oAnnual performance reviews oLMS for training oCompany document storage oCustom queries for reporting oAPIs to feed data to Power BI Cons The support feature change isn't as good as before. I think it was much easier to log and keep track of cases before. Now it's hard to filter and find the cases in the chat option on the platform. Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Jack. It’s great to hear PeopleHR is supporting employee self-service, performance reviews, LMS training and reporting, especially with API integrations into Power BI. We’re sorry to hear the recent changes to the support feature haven’t felt as effective as before. Your comments around case visibility and filtering are really valuable as we continue refining the support experience. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ LH Lee H. HR Manager Construction Used the software for: 6-12 months ### "PeopleHR Review" February 25, 2026 3.0 Easy to use, customer support is great, there are better systems available for the cost of this one. Pros Customer support is great, always there to help. Easy to use dashboard, Mass edits are good, Easy to add and take off employees Cons reporting isn't as flexible to edit as other platforms I've used. It is quite expensive for what you get. Having to go into each individual employee to add a reporting line instead of being able to copy a profile over isn't great Review Source Response from The Access Group February 26, 2026 Thanks for your feedback, Lee. It’s great to hear you’ve had a positive experience with customer support and that the dashboard, mass edits and employee management features are working well for you. We appreciate your honest comments around reporting flexibility, cost and reporting line setup. Feedback like this is valuable as we continue reviewing configurability, efficiency and overall value for customers. You can follow upcoming updates via our PeopleHR roadmap hub: https://www.peoplehr.com/en-gb/product-roadmap/the-future-of-hr-is-here-access-peoplehr-roadmap/ Similar Products Featured ## Related categories [Workforce Management](https://www.capterra.com/workforce-management-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Onboarding](https://www.capterra.com/onboarding-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.