# Page 16 | Cisco Jabber Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Cisco Jabber the right Collaboration solution for you? Explore 1332 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212050/Cisco-Jabber/reviews

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Cisco Jabber

4.3 (1332)

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Last updated March 13th, 2026

# Page 16 - Reviews of Cisco Jabber

## Showing most helpful reviews

Showing 376-400 of 1332 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

José Luis P.  
Procurement Chief  
Textiles  
Used the software for: 1-2 years

### "Our favorite communication tool"

April 22, 2019

5.0

I use Jabber EVERY DAY! I share my screen to help others undersand what we are talking about, and I really love the fact that with it's phone phone extension, I can be reached anywhere, anytime.

Pros

Besides offering great communication features, it helped out teams to have a closer relationship. I can send messages to my colleagues, share my screen, and, I can be reached to my phone extension when working from home or leaving the office without issues. I also love the mobile app in my iphone!

Cons

It is not possible to create customized permanent groups.

Review Source

VR

Verified Reviewer  
Management Staff  
Information Technology and Services  
Used the software for: 2+ years

### "Best for office environments"

December 25, 2018

4.0

Best in office to save time and ask queries to teammates

Pros

Cisco jabber is best software to communicate with teammates, its save our time. We can set our status according to our availability. Also we can control other person screen by requesting control. We can send screenshots and smileys also. Can create group chats.

Cons

Sometimes its show cisco jabber is unresponsive.

Review Source

VR

Verified Reviewer  
Programmer analyst  
  
Used the software for: 2+ years

### "Simple and smart... go for it !!"

February 15, 2018

4.0

Pros

Very simple theme, liked the concept chat rooms. can save contacts as per our convenience in groups. can edit anyone's display name in our list. we had WebEx option also for instant meetings . can save the entire chat as HTML page.

Cons

very less number of smileys. Live smiley's can add more value and attention to the product. other things are very good.

Review Source

Genseska G.  
Coordinador de costos y estándares  
Apparel & Fashion  
Used the software for: 2+ years

### "Good communication tool"

August 24, 2022

4.0

Considering that for a long time was the only way of communication inside the company, it really helped having contact with other departments and business unites inside and outside the country. It was a really good communication tool but now there are better softwares.

Pros

What I liked the most of Cisco Jabber is that I could used it in the computer and mobile device it gives you the flexibility to communicate at anytime. The quality of the calls and videos are good, you can chat and share files in group chat and in personal chats. Also, you can use it in the language of your preference.

Cons

I consider that is kind of pricey, considering there are other softwares that have better quality sound and more functions to chat, video conference and sharing files.

Review Source

VR

Verified Reviewer  
Sr. Business Analyst & Associate Group Lead  
Oil & Energy  
Used the software for: 2+ years

### "Share desktop Jabber"

November 8, 2018

4.0

As a working freak, I am always using this application to share and chat with my colleagues.

Pros

Descent application to share desktop and have professional sharing with collegues. Text and images sharing are very easy. We can have multiple texting by using group messages option.

Cons

Only thing needs to be improve is the delivery of the images when the other person is offline.

Review Source

RLC

Raine Leonard C.  
Agent  
Consumer Services  
Used the software for: 1-2 years

### "Cisco Jabber Review"

December 5, 2023

5.0

Pros

The thing that I really like about Jabber is it's utilization for calls

Cons

The thing that I least like about Jabber is the button placement

Review Source

Sami M.  
Sr. HR Business Partner  
Retail  
Used the software for: 2+ years

### "Your office extension has gone mobile"

November 9, 2019

5.0

I have been using cisco jabber for more than 4 years now and it really makes a difference for me as I am not a pure office based employee

Pros

Can be installed on pc and mobile Gives you the freedom to use your office extension on the go and internationally

Cons

The software does a great job, but a better integration is needed to guarantee that it does it properly It also jams sometimes

Review Source

VR

Verified Reviewer  
Software Developer  
Computer Software  
Used the software for: 1-2 years

### "Communication purpose"

August 6, 2018

4.0

Good software and sometime we need to solve any issue of our production system but not have access we can do same with the help of ciso featurs like message, share screen shot.

Pros

Best communication software, we can chat easily when we want to communicate with other , video chat, meetings and best thing we can share our view using screen share feature. Screen share is benificial in expressing our views. We can also give write access of our system through this.

Cons

Some time disturbance when we are busy in critical stuff due to notifications

Review Source

VR

Verified Reviewer  
Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "My review for Cisco Jabber"

July 15, 2022

5.0

I have overall 3 years experience working with Cisco Jabber.

Pros

Its a very good tool we use to this tool to call the candidates and meeting with our management or clients.

Cons

I like mostly this tool we can do international calls to the candidates.

Review Source

VR

Verified Reviewer  
Reliabiity Engineer  
Medical Devices  
Used the software for: 2+ years

### "Jabber - Mobile version"

June 19, 2020

4.0

I perform chats with Colleagues all the time and anywhere.

Pros

Easy search of contacts to add, adding groups and add to favorites option. The option to send any type of files and share with othersץ Easy to operate. 'my status' option is editable and great.

Cons

The login process is quit long, and should be shorten. profile picture is not supported and good to have.

Review Source

VR

Verified Reviewer  
Director of Marketing  
Facilities Services  
Used the software for: 2+ years

### "Have the company phone system wherever you are!"

August 22, 2019

5.0

It's so easy for users to login and instantly be connected to the company's phone system. It makes having remote workers seamless.

Pros

It's so easy for users to login and instantly be connected to the company's phone system. It makes having remote workers seamless.

Cons

The interface is basic, but the functionality is robust. It would be nice if it worked a little better over VPN.

Review Source

Chandan M.  
Associate Project Manager  
Computer Software  
Used the software for: 2+ years

### "Local chatting software"

September 5, 2018

4.0

I am using this software from last 5 years and upgrades has provided many new features.

Pros

Jabber is a local chatting software used widely across most of the organisations. It has many features like sending messages pretty fast, sharing images, emojis, etc. Also, it is working for sharing the desktop screen as well.

Cons

You cannot share files, videos, etc using jabber.

Review Source

VR

Verified Reviewer  
Customer Service and Operations Trainer  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Good phone software"

January 22, 2022

3.0

Pros

Cisco Jabber is very simple to set up for agents taking calls and is also easy to navigate through.

Cons

The software does crash more than I would like and when it does the rebooting process takes sometime getting back up and going

Review Source

Angel G.  
CIO  
Legal Services  
Used the software for: 2+ years

### "Good Mobility"

December 10, 2020

4.0

We use it daily for unified communications. It provides the ability for our attorneys to stay connected with clients

Pros

Cisco Jabber is a great tool for unified messaging. It has been a great tool for people to have on their phones and work remotely.

Cons

Cisco Jabber is an expensive product. It also requires someone who knows phone systems well to configure the environment.

Review Source

VR

Verified Reviewer  
Supervisor  
Banking  
Used the software for: 6-12 months

### "Ferramenta completa "

January 4, 2023

5.0

Utilizou todo os dias pois dá para enviar mensagem instantâneas fazer chamada telefônica, reuniões e gerenciar meus contatos

Pros

E uma ferramenta completa de comunicação para empresa

Cons

Não tenho nada a declarar contra a ferramenta para mim ela e bem completa

Review Source

KD

Kevin D.  
Facilities Supervisor  
Research  
Used the software for: 2+ years

### "Jabber is a great tool"

February 8, 2021

5.0

I have really enjoyed it and will continue to learn all the ways that it can be utilized. It has been a great help, especially with the pandemic going on.

Pros

I like how my office phone will come up on my computer, even when I'm away from the office. I've enjoyed having all of my instant messages, construction group chats, and phone calls all in one convenient place.

Cons

It took some getting used to. It is pretty user friendly but it does take some time to get to know all that the software is capable of. This could large be in part because of our IT department not having a training widely available yet.

Review Source

Elyes C.  
Application Security engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Cisco Jabber Review"

May 2, 2023

5.0

Pros

Cisco jabber is a nice tool used for communicating with team members.the clarity of the call is great and it is very effective and sharing live screenshots in the chat was awesome.

Cons

Sometimes we encounter a problems or glitch with the software which make the sitation blocking.

Review Source

UU

Umesh U.  
Sales Consultant  
Computer & Network Security  
Used the software for: 2+ years

### "Useful to an extent."

February 6, 2023

4.0

Good to use without a VPN, if travelling can carry your extension with you on your cellphone.

Pros

Ok for usage of phone calls. Have a digital phone on a laptop. Call any number from Cisco Jabber device.

Cons

Bad for screen sharing and messaging. Message sometimes disappear so you find empty conversations with certain colleagues.

Review Source

VR

Verified Reviewer  
Quality Assurance Test Analyst  
Computer Software  
Used the software for: 1-2 years

### "Cisco Jabber is best available application for the inter communication of an organization."

July 23, 2018

5.0

Better to have quick discussion.

Pros

It is very reliable and user friendly app. This can be used to send messages and even the screenshots between the two users. Call is also very good option over the jabber and even we can create groups to share knowledge between the multiple users. Also allows to share screen with other user.

Cons

Unable to send screenshots in groups. No option to roll back the message. Chat list disappears after re login. Kicked out of the group automatically after re login.

Review Source

VR

Verified Reviewer  
Sr Software Developer  
Computer Software  
Used the software for: 2+ years

### "Cisco Jabber"

August 29, 2018

5.0

Overall it like it for professional use.

Pros

It is very easy to use.you can make a group and add people to them. The best part is the emoticons which are update recently. You can set your status automatically if you are away or available or in a meeting.

Cons

The docked window is really irritating as it comes every time if we take cursor over the screen.

Review Source

VR

Verified Reviewer  
Service Desk Analyst/ On Site Technician  
Law Practice  
Used the software for: 2+ years

### "Many bugs decent featureset"

December 4, 2019

3.0

I use this tool to communicate with other team members.

Pros

I liked that you can share your screen and do remote assistance all from this software. It also has AD integration

Cons

There are so many bugs with this software, such as if you send 2 people a screenshot around the same time you can run into issues where it won't send anything but a blank picture.

Review Source

Tina D.  
Manufacturing Engineer  
Defense & Space  
Used the software for: 2+ years

### "Allows me to easily communicate with coworkers"

November 16, 2018

5.0

Pros

I use cisco jabber all the time at work. It is very easy to find coworkers and share my screen with them. My work phone is also linked to my jabber so I'm alerted if someone is calling my desk phone. This comes in handy when I'm working remotely in a manufacturing building.

Cons

It would be nice if my older conversations were archived.

Review Source

VR

Verified Reviewer  
Development Scientist  
Chemicals  
Used the software for: 2+ years

### "Decent Messenger"

August 30, 2019

4.0

Pros

Jabber is a decent messaging program. It's easy to send quick notes to other coworkers and does help cut down on useless emails.

Cons

The UI is a little dated and some the big messaging features (offered by free services) just aren't there. It's hard to justify paying for this when there are better, richer, and free options out there.

Review Source

Annie K.  
Product Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great for communication"

July 29, 2019

4.0

Pros

This is a great way to instant message your coworkers. Very easy to use, manage several chat windows and even create group chats. Also links to your phone/outlook so you can see when calls are coming in and when your coworkers are "away" in a meeting.

Cons

Compared to other options, the look and feel of Cisco Jabber can seem very "old school". Not very modern design, and doesn't have the "fun" aspect of some other options. I wish there was a better way to send images/snippets as well.

Review Source

BreAnne M.  
Office Assistant  
Law Practice  
Used the software for: 2+ years

### "Easiest Communication tool!"

May 6, 2020

5.0

For the employees who use Jabber, it's a great way to quick contact people without having to do a phone call or respond to an email.

Pros

Having Jabber connected with the phones, helps keep phone messages and chats all in the same place that is easy to find!

Cons

I do not see any thing wrong with the software, there are many features to fit it to our specific needs!

Review Source

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