# Page 20 | Cisco Jabber Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Cisco Jabber the right Collaboration solution for you? Explore 1332 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212050/Cisco-Jabber/reviews

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Cisco Jabber

4.3 (1332)

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Last updated March 13th, 2026

# Page 20 - Reviews of Cisco Jabber

## Showing most helpful reviews

Showing 476-500 of 1332 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CC

Camille C.  
IG Analyst  
Law Practice  
Used the software for: 2+ years

### "Jabber"

February 14, 2023

5.0

Pros

It's great for conferencing and making remote calls from your office phone.

Cons

Just don't really care for it in a receptionist capacity.

Review Source

AD

Antonio D.  
Operaio  
Individual & Family Services  
Used the software for: 1-2 years

### "Recensione Cisco Jabber"

June 19, 2023

4.0

Pros

App buona e stabile, ottima qualità e affidabile.

Cons

Occasionalmente tende a disconnettersi creando problemi durante le videoconferenze.

Review Source

PG

Pasquale G.  
Software Engineer  
Education Management  
Used the software for: 2+ years

### "Use it just if you have to"

August 25, 2021

4.0

Pros

It integrates well in the Cisco ecosystem (phones, conference phones, other specific hardware).

Cons

In terms of functionalities and UX it stands behind other similar tools.

Review Source

Giovanni P.  
Analyst Programmer  
Banking  
Used the software for: 6-12 months

### "Very useful tool for communication and support"

March 31, 2021

4.0

It is a useful tool on a daily basis and allows you to receive or support colleagues and allows you to share different types of files. A tool that does its job efficiently, that could have improvements, but does a good job.

Pros

Jabber allows you to maintain good communication with the team, and also allows you to remotely support different colleagues.

Cons

The tool does its job, it allows communication with colleagues, but it is limited to that, the tool does not provide more functionality apart from communication, the tool allows you to share files, but it can receive improvements in the way files are shared.

Review Source

SB

Surender B.  
Technical Lead  
Information Technology and Services  
Used the software for: 1-2 years

### "Great communicational software for large and small scale enterprises"

May 9, 2019

5.0

We are quite happy with this Cisco Jabber product for its rich user interface and it high quality audio calls and video screen sharing. I highly recommend it to all small and large scale enterprises.

Pros

I like the all the features of Cisco Jabber like below: 1. Best for audio and desktop video screen sharing 2. One can communicate with his connected peer network via text messaging window. 3. Voice call quality is awesome and appreciatable. 4.we can make group and can communicate like a conference. 5. We can check status of peer connected contact whether he/she is available or away or at DND mode. 6. It can be integrated with Microsoft outlook.

Cons

1\. System goes quite slow while doing desktop screen sharing via conference call. 2. Emoji section can be enhanced 3. Licensing fee is quite high as compare to others competeter.

Review Source

MS

Mark S.  
Manager  
Accounting  
Used the software for: 2+ years

### "Great communication tool for organizations"

November 12, 2019

5.0

Our experience has been positive with Jabber. There are a lot of features we use frequently and they help our organization communicate for efficiently.

Pros

Jabber is great for instant messaging, voice calls, and video calls. It integrates with Outlook and WebEx so we can easily use those other applications without any issues. Jabber also automatically tracks our status so we know who is available or not. The app is really easy to use as well.

Cons

If you do not use WebEx for conferencing, it seems to not work as well. Same with Outlook. There seems to be more authentication errors with Jabber than other messaging platforms. Also, the support is a little lacking.

Review Source

Neha P.  
Associate Recruiter  
Human Resources  
Used the software for: 6-12 months

### "Good product "

September 22, 2020

5.0

My calling experience is good but i would recommend them to enhance their features. Also, they can create a process to have a storage space in order to save the record of chat conversations.

Pros

Have good voice quality. We can connect via video call as well. This could be a plus point to use it during pandemic and work from home as it create a one on one communication environment. Also, we get an option to share screen so as to get proper assistance during remote work

Cons

Video calls are always not welcoming. Also it lacks the arrangement to send text messages to recepient from outside organization.

Review Source

VR

Verified Reviewer  
Senior Software Developer  
Computer Software  
Used the software for: 2+ years

### "CISCO Jabber"

September 14, 2018

5.0

Overall experience with jabber is good. Also it is good for corporate use.

Pros

Easy to use and good interface. Screen share feature is very helpful. Also we can add a notification or alert when user is available on jabber.

Cons

SOMETIME MESSAGE NOTIFICATION IS NOT VISIBLE.

Review Source

Thomas B.  
TIer III/API Support Analyst  
Information Services  
Used the software for: 2+ years

### "Chatting made easy "

November 9, 2018

5.0

Used this tool at work as our main communication tool between departments.

Pros

this is a great tool for basic chat session at work and school

Cons

The tool is all work and no play. GIFs and images are not integrated into the software to give comments an emotional feel.

Review Source

SR

Sabrina R.  
CEO  
Venture Capital & Private Equity  
Used the software for: 2+ years

### "Avaliação Cisco"

June 17, 2023

5.0

Pros

Da praticidade em fazer uma ligação telefonica.

Cons

Algumas vezes a ligação não completa e o Cisco não mostra o motivo, nem apresenta mensagem de ligação não completada.

Review Source

VR

Verified Reviewer  
Technical Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Jabber not good for Conversation"

October 9, 2018

3.0

I will avoid using jabber. But it's compulsory in my company so don't have choice

Pros

1\. Conversation get save instantly but for limited period 2. Opens quickly 3. Configurable status

Cons

1\. Bad UI 2. Bad graphics 3. Very less emojis 4. Doesn't sink with WebEx or Skype

Review Source

Costea D.  
Proposal Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Day to day work"

September 19, 2022

3.0

Pros

For me this wasn't an easy to use product

Cons

For me it was very hard to use it. There was a pain to try and connect with someone

Review Source

VR

Verified Reviewer  
Senior Associate Business Analyst  
Computer Software  
Used the software for: 2+ years

### "Jabber establishes a gateway between two parties."

September 4, 2018

4.0

Pros

1\. Cisco Jabber allowed me to communicate with the person within the same network. 2. Cisco Jabber feels secure over other platforms.

Cons

1\. Due to some reason I don't find it's UI more user friendly. 2. There should be option to add gif as well.

Review Source

VR

Verified Reviewer  
Nurse Care Manager  
Insurance  
Used the software for: 2+ years

### "Great IM Program"

December 1, 2018

5.0

Pros

We use Jabber at work and it is the perfect way to simplify inter-office communication. Very simple and easy to use.

Cons

There are not a lot of bells and whistles to it which is good for simplicity but hurts the overall funtionality a little bit.

Review Source

VR

Verified Reviewer  
Business Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Cisco Jabber Application Evaluation"

June 13, 2019

4.0

I am generally happy to use the Cisco jabber application. Other than integration issues with the phone.

Pros

The Cisco App is easy to use, user-friendly and meets your needs.

Cons

There is a communication problem and there are problems with the application's status update.

Review Source

Christian K.  
Programmer Analyst  
Insurance  
Used the software for: 2+ years

### "There are better collaboration tools"

June 25, 2022

1.0

We use Cisco Jabber for phone and instant messaging across the company.

Pros

It allows the entire company the ability to instantly call or chat when needed.

Cons

It’s clunky feeling and does not have all the features most modern collaboration apps have.

Review Source

VR

Verified Reviewer  
sr. software developer  
Computer Software  
Used the software for: 2+ years

### "Performance"

August 7, 2018

5.0

I really enjoyed whenever I used this. I make my work as I can communicate with other's fastly ...

Pros

I really enjoyed whenever I used this. I make my work as I can communicate with other's fastly ...

Cons

Nothing. I like every thing in this software. It is very helpful

Review Source

NV

Nicola V.  
Quality Administrator  
Information Services  
Used the software for: 1-2 years

### "Cisco Jabber and communication "

January 12, 2023

5.0

Pros

Easy to use, clear audio & video, recording tool is useful for meetings and minuting. Little interruption and accessible on majority of devices

Cons

Voice messaging service doesn't always work successfully but this could be due to Internet connection

Review Source

SM

Shay M.  
Owner  
Arts and Crafts  
Used the software for: I used a free trial

### "Great product to use "

June 7, 2023

5.0

Pros

It's easy to use an it's just take a long time for implantation

Cons

I love the way they improves the software

Review Source

Sherry G.  
Embedded Software Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Communication is much easier"

February 26, 2021

5.0

The overall experience has been great with Jabber. The grouping of members as a team chat is also awesome feature

Pros

It is a great tool and I have been using it in my project for communicating with team members. It's very effective and sharing screenshots in the chat was awesome too.

Cons

The conversation gets deleted or removed after the computer is once shut down. We can not retrieve the old chat. Otherwise, it is awesome.

Review Source

Esther Z.  
associate  
  
Used the software for: 2+ years

### "I've had a great experience"

July 25, 2018

4.0

being able to communicate with my coworkers

Pros

I find it easy to talk to people, and it is easy to find people. The conversations are also saved well.

Cons

Jabber freezes often, so I have to close out and reopen it. The software shouldn't freeze so often.

Review Source

VR

Verified Reviewer  
Software Developer  
  
Used the software for: 2+ years

### "Easy way of communication"

June 29, 2018

5.0

Pros

One of the best way to communicate within the office, please use it for chat and to share their system screens with other team members.

Cons

It doesn't have facility for video conference. Also, It doesn't support files and documents sharing.

Review Source

KB

Kristin B.  
Business Analysts  
Telecommunications  
Used the software for: 2+ years

### "Good product "

April 6, 2021

4.0

Overall jabber is awesome! I would highly recommend it If you need a basic no frills communication system!

Pros

This was a easy to use charting software. At the time we used it, this system would link with our phone system and update status (available, meeting, away) - there were no issues with the software never has issues with messages not being received or issues with software crashing, very dependable!

Cons

Not too many negatives here. The only issue I can think of (and this may have since changed) is that we were not able to to the “team chats” and synced with video chats! That is a nice feature that I have been able to use in other products.

Review Source

Chad D.  
Recruiting & Employee Engagement Manager  
Sporting Goods  
Used the software for: 2+ years

### "Jabber is Great!!!"

January 16, 2019

4.0

Pros

Jabber allows me to communicate across the office or across the ocean. It is easy to do and integrates with my phone system at work.

Cons

I wish there was an app for my phone so that I could get Jabber messages when I am out of the office.

Review Source

SUBHASHREE C.  
senior consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Nice social collaboration application"

February 28, 2019

5.0

Pros

Cisco jabber is a great workplace collaboration software. It's supported in multiple operating system. We can create group chats, notifications across a group. I really like this feature.

Cons

No at all, will continue to use cisco jabber.

Review Source

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